Ginshin Chonadathil Summary

An enthusiastic professional with highly motivated and leadership skills

Corporate Sales Executive seeking a challenging and responsible position in a large and professional
organization, where my experience and knowledge can be fully utilized to
improve customer satisfaction and promote the company’s brand name.

Skill Highlights
• Customer Service Skill
• Good Communication Skill
• MS Office Proficient
• Financial Accounting & Taxation Database
• Galileo GDS Working Knowledge
• Accurate Data Entry Billing & Record Keeping
• Excellent Negotiation Skills
• Microsoft Windows Installation & Laptop Customizing
• Sales & Marketing
• Strong Organization Skill
• Time Management

Contact Experience
Address: Business Development Executive - 08/2022 to Till Date
305, Al Maqoodi Building Empeller IT Solutions
Karama Dubai UAE
Dubai
• Familiarizing with all products and services offered by the
company up to date on regular basis.
Phone: +971 52 4035686
• Procuring new clients through email and collaboration with
marketing department.
Email: ginshinc111@gmail.com
• Attending networking activities to research and connect with
prospective clients.
• Maintaining meaningful relationships with existing
Languages customers & Corporates to ensure that they are retained.
• Sales entry, Stock in & out checking.
English • Coordinate with suppliers and logistic companies for the
Hindi shipment follow-up.
Tamil • Tele- Marketing and reaching out to customer leads through
Malayalam cold calling.
• Promote and sell products/ services using solid arguments to
existing and prospective customers and cross-selling the
products based on customer needs.
• Reviewing customers feedbacks and implementing necessary
changes.
• Negotiating with clients to secure the most attractive prices
and right products for Servers.
• IT System Integrators , Through knowledge in Laptop and
hardware parts.
Marketing & Sales Executive - 09/2020 to 04/2022
Danat Group
Sharjah UAE
• Creating and Updating customer information’s through
CRM.
• Entering customers, B2B and B2C purchases in ODO
• Sales of various ERP software’s and other Mobile and
Computer applications.
• Meeting & Greeting of customers, Walk-in customer
dealing, Sales entry, Stock in & out checking.
• Coordinate with suppliers from China and logistic
companies for the shipment follow-up.
• Tele- Marketing and reaching out to customer leads
through cold calling.
• Responsible to deliver service Laptops and other products
to the hub and taking the receipt of the person in the Hub
if getting service from the hub.
• Need to make job cards and handover to technicians for
diagnosis. Need to close job cards also when handover to
customers.
• Take care of new products & requires products to the
customer and updating the customers regarding the
services we offer.
• Present promote and sell products/ services using solid
arguments to existing and prospective customers and
cross-selling the products based on customer needs.
• Perform cost-benefit and needs analysis of
existing/potential customers to meet their needs &
establish, develop and maintain positive business and
customer relationships.
• Expedite the resolution of customer problems and
complaints to maximize satisfaction.
• Arranging and keeping samples in the front office for
display.
• Arranging courier, following up with the warehouse team
and store manager.
• Assisting in day-to-day route plans for drivers, monitoring
the drivers with more cost-efficiency. Maintain a register of
the route plan and plan accordingly.
• Overall store Management process learning for the
enhancement of career and goodwill of the company.
• Providing outstanding customer service to customers
thereby making the company the prominent one in its
business.
• Responsible for Verification of Stocks and Inter-branch
stock transfer.
• Responsible for identifying the requirements of non-
available items in the warehouse.
Airline Ticketing & Customer Service Agent - 10/2019 to 02/2020
Indo Arab Travel
Kerala India
• Responding to inquiries about our company's services and
offerings.
• Determining each client's requirements and making the
best appropriate travel arrangement like flight reservations
(Galileo ), hotel bookings, transfers, and other ancillary
services.
• Informing clients about the cancellation and date change
policies.
• Ascertaining and adhering to the available budget. Securing
accommodation that is best suited to the budget and
location of choice.
• Planning excursions based on each client's needs and
interests.

Sales & Marketing Executive - 11/2018 to 10/2019

Zuhal Steel & Welding LLC
Sharjah UAE
• Building contacts with potential clients to create new
business opportunities.
• Keeping prospective client database updated. Making cold
calls for new business leads.
• Supporting in writing new business proposals. Maintaining
knowledge of all product and service offerings of the
company.
• Arrange meetings for senior management with prospective
clients.
• Follow company guidelines and procedures for the
acquisition of customers, submission of tenders, etc.
• Maintaining fruitful relationships with existing customers.
• Responsible for handling a heavy amount of data entry into
the company's database.
• Handle incoming and outgoing mail and interoffice
communications.
• Coordinating all travel accommodations, expense
transactions, and corporate forms for general accounting
and projects.

Customer Service Airport Operations - 04/2018 to 10/2018

Tirupathi International Airport
Andhra Pradesh India
• Greets passengers verify passenger departure documents
and provides necessary travel and gate information.
• Examine passenger documentation to determine
destinations and to assign boarding passes.
 • Knowledgeable of all airline procedures and policies to
instill customer confidence and safety throughout the
Airport.
• Responds to customers' inquiries and properly apply
service for special care passengers.
• Operates the boarding gate and ensures all procedures are
followed and implemented.
• Check passenger bags and alter seat assignments as
needed to ensure customer satisfaction.
• Aid passengers requiring special assistance while boarding
the aircraft, such as disabled customers or parents
traveling with children.
• Resolve dilemmas of customers from various backgrounds,
while demonstrating, ability to remain tactful and
courteous in stressful situations and maintaining a friendly,
well-groomed appearance.

Education
Diploma in IATA Cargo Introductory Course
Certificate in Aviation Security Awareness in 2018 Completed
Bachelor of Commerce, MG University
Travelport Galileo

Declaration
I do hereby declare that all the above-mentioned facts are true to
the best of my knowledge.

Ginshin Chonadathil