A

SUMMER TRAINING REPORT

ON
"EMPLOYEE SATISFACTION
AT HADES PHARMA COMPANY

Submitted to the partial fulfillment of the requirements

For the award of Degree of
Bachelor of Business Administration

Pt. Neki Ram Sharma Govt College

MAHARISHI DAYANAND UNIVERSITY
ROHTAK

(Session 2020-23)

Submitted to Submitted by :
Dr. Minakshi Deepak
BBA Deptt. BBA 3rd Year
Roll No. :
Univ. Roll No. :
 ACKNOWLEDGEMENT

I deem it my proud privilege to express my indebtedness and sincere thanks to all those who have,
in various ways, helped me in the successful completion of the Summer Training Report and
without their invaluable help this Summer Training Report would not have been a reality.
I am also thankful to my friends for their great support during my Summer Training Report .
Finally I express my most sincere gratitude to my parents and my family members for supporting
and encouraging me to this challenging Summer Training Report . I deeply acknowledge the
support and inspiration provided by my academic career.

Deepak
 DECLARATION

I, Deepak, student of BBA hereby declare that the Summer Training Report entitled “Employee

Satisfaction ” is an original work and the same has not been submitted to any other Institute for

award of any degree. The Summer Training Report was presented to the supervisor of the Summer

Training Report . The feasible suggestions have been duly incorporated in consultation with the

supervisor of the Summer Training Report .

Deepak
 PREFACE

Theoretical knowledge as well as practical exposure is necessary in a professional degree.

Research project help us to get familiar with real environment of business. The research project
and title “Employee’s Satisfaction” is an original work. I have work done this study in HADES
PHARMA COMPANY. Rohtak.

The information garnered from employee satisfaction surveys give the management knowledge
that directly impacts the bottom line and fosters positive employee relations in any or all of the
following ways.
 Identifying cost-saving opportunities
 Improving productively
 Reducing turnover
 Curbing absenteeism
 Strengthening supervision
 Evaluating customer-service issues
 Assessing training needs
 Streamlining communication
 Benchmarking the organization’s progress in relation to the industry

This descriptive project report is an attempt to highlight various aspects of employees

satisfaction, thoroughly analyzing the reasons of dissatisfaction and finally giving effective
suggestions to mgmt for better functioning at HADES PHARMA COMPANY.
 TABLE OF CONTENT

Sr.No PARTICULARS Page No.

CHAPTER 1
1.  INTRODUCTION
 COMPANY PROFILE
 OBJECTIVES OF STUDY
 SCOPE OF STUDY

CHAPTER 2
2.  REVIEW OF LITERATURE
3. CHAPTER -3
 RESEARCH METHODOLOGY

3. CHAPTER 4
 DATA ANALYSIS AND
INTERPRETATION
 FINDING

4. CHAPTER 5
 CONCLUSION
 SUGGESTION
 LIMITATION

ANNEXURE
 BIBLIOGRAPHY
 QUESTIONAIRE
CHAPTER-1
INTRODUCTION

TO THE PROJECT
 INTRODUCTION TO THE PROJECT

Organization is nothing but a group of people whose activities have been planned &
coordinated to meet organization objectives. An organization that exists to produce & services has
a good chance to service & prosper it. It consists of right people.

The vast majority of people work to support themselves & their families. But people work
for many other reasons other than economic security e.g. many also work to keep busy & feel
useful, to create & achieve something. They want to gain recognition & achiever status or to test &
stretch their capabilities. To meet these multifarious needs, people & organization join forces.

The biggest challenge to an the manager is to make all employees contribute to the success
of the organization in an ethical & socially responsible way. The society well-being, to a large
extend depends on its organization particularly business organization. It is the business
organization which makes goods & service available, provided job, generate wealth & land
stability & security to the people.

To assist employees in achieving their personal goals, at least in so for as these goals
enhance the individual’s contribution to the organization. Personal objective of employees must be
met if workers leave the organization is to be maintained retained & motivated. Otherwise,
employee performance & satisfaction may decline & employee may leave the organization.

Human resource is the important factor of the organization. If this factor is not satisfied or not
work properly then organization cannot achieve their target.

For that purpose employees are of ten asked to supply HADES PHARMA COMPANY
information about the content of job, given their familiarity with it. An organization expects
accurate information about the job as well as organization also concerned about the employee’s
reaction to having their jobs analyzed. In order to prevent employee dis-satisfaction uncertainty &
anxiety, organization should communicate the reason for conducting the job analysis & keep the
employee informed about employee satisfaction process.
 1

Employees are the most valuable assets of an organization there should be a conscious
effort to realize goals by satisfying needs and aspiration of employees.

Organization must meet their goals by which employees feel satisfied in their work lines
due to the key strength of the company determined by the human power of the organization.

Basically two types of functions performed by HR Manager these are operative &
managerial both function are helpful to get the employee satisfaction working in the company.
 FUNCTION OF HRM

Operation Functions Managerial Functions

EMPLOYEE
SATISFACTION

Wages
Nature of work
Promotion Chances
Supervision
Work Group
Working Conditions

 Employee satisfaction surveys are a HADES PHARMA COMPANY tool to a measure and
benchmark the satisfaction of employees. Local and productive employees are any business’s
most HADES PHARMA COMPANY asset, yet few take time to measure their employees’
satisfaction. Even fewer track how this measure moves over time.
  High employee satisfaction levels can reduce employee turnover. Dissatisfied employees
tend to perform below their capabilities, result in high turnover of staff and leave their jobs
relatively quickly and are not very likely to recommend the company as an employer.

 Employee satisfaction research give employees ‘a voice’ and also allow the pinpointing of
problematic areas leading to the raising of staff satisfaction levels, developing and reviewing
of staff management and optimizing corporate communication.

 Issues covered include the current workplace situation, management styles/attitudes,

internal communications, workplace atmosphere, corporate culture/vision and image.
Employee satisfaction research encompasses many different research techniques but the
measurement of satisfaction is only the first step to improving employee satisfaction.

Job Satisfaction is influenced by:

Opportunity

Stress

Leadership

Work Standards

Fair Rewards

Adequate authority

3
Research done by various researcher show that satisfied, motivated employees will create higher
customer satisfaction and in turn positively influence organizational performance. Noticing this
trend, many organizations are investing in measuring and quantifying employees opinions and
attitudes by incorporating Employees Satisfaction Surveys into their existing HR and
organizational processes.
 By establishing frequent and consistent employee feedback processes, enterprises can
retain and develop their most HADES PHARMA COMPANY asset: employees.

Benefits of Employee Satisfaction:

More Accurate Perspective:

Organization achieve a more accurate view of current policies and a more clear perspective
of issue that are of priority to employees than others, such as benefits versus career development,
versus compensation.
Increased Employee Loyalty:
By quantifying and analyzing employee attitudes and opinions, enterprises can identify
problem areas and solutions to create a supportive work environment encouraging a motivated and
loyal workforce.
Training Needs Assessment:
Employees Satisfaction Surveys aid in developing individual goals and career potential.
With more insight into their opinion and attitudes, management can establish professional
development initiatives.
Improved Customer Service:
Because motivated employees are critical to improved organizational initiative, such as
increasing customer satisfaction, enterprises that value had strive for greater employee satisfaction
ultimately create higher customer satisfaction.
A comprehensive employee satisfaction process can be keys to a more a motivated and
loyal workforce leading to increased customer satisfaction and overall profitability for an
enterprise.

4
 INTRODUCTION
OF THE
COMPANY

INTRODUCTION TO COMPANY

Hades Pharma Private Limited is a Private incorporated on 12 April 2017. It is classified as Non-
govt company and is registered at Registrar of Companies, Delhi. Its authorized share capital is Rs.
100,000 and its paid up capital is Rs. 100,000. It is inolved in Manufacture of watches and clocks

Hades Pharma Private Limited's Annual General Meeting (AGM) was last held on 30 September
2019 and as per records from Ministry of Corporate Affairs (MCA), its balance sheet was last filed
on 31 March 2019.

Directors of Hades Pharma Private Limited are Sapaksh Rohaj, Tanu Bindra and Vipin Bindra.

Hades Pharma Private Limited's Corporate Identification Number is (CIN)

U33300DL2017PTC316019 and its registration number is 316019.Its Email address is
[email protected] and its registered address is HOUSE NO. 16/9, KISHAN GARH
VASANT KUNJ, NEW DELHI New Delhi DL 110070 IN , -

SWOT ANALYSIS OF HADES PHARMA COMPANY

STRENGTHS
 Focus on lean manufacturing WEAKNESS & Scrap reduction through six Sigma initiative.
 Brand image of company
 International market
 Ability to produce widest range of fasteners & of various standards India
 Received regional export from EEPC India
 Well established in norther India
 Competitive cost
 Participation in different trade fairs.

WEAKNESS

 Delay in delivery

 Less wide network in south Compared to northern India.

 Odd location (as compared to well established cities like Noida. Gurgaon, Delhi etc Company
is not fully committed to its Employees.

OPPORTUNITIES

 New Markets in South

 Demand generation in OEM’S

 Walking as per plans

THREATS

 From its competitors- SUNDRAM, PUZA,CAPARV, STERLINS.

 Cost reduction of its product

ORGANIZATION –HUMAN RESOUCE

 AGM: HRD

Executive : Executive Sr. Executive Sr. Executive

T &D Admm. HR EMS

Jr. Mgt
Executive Supervisor Trainee Supervisor
Mgt Trainee Time Office Housekeeping
Payroll HR
T &D

11
OBJECTIVES
OF
THE STUDY
 OBJECTIVE OF THE STUDY

 To find out the importance of already existing policies or bringing satisfaction among the
employees.
 To find out healthy relationship between employees and management and recommend them
respectively.
 To assess the existing satisfaction level of the employees.
 To check out the satisfaction level of employees regarding the existing HR policies.
 To check out better working condition and smooth functioning in the organization.
SCOPE
 SCOPE

In this project, Focus is on measuring the satisfaction of employee at HADES PHARMA

COMPANY (Plant-2). Satisfaction is measured in term of various parameters like salary & wages,
employee welfare, training & development etc.

For student or academicians, it gives the guidelines for conducting such surveys. It assists
the management to take corrective actions in order to give maximum satisfaction to their
employees.

This project provides the basis of innovation, identifies the critical areas to satisfy an employee
and , is an aid to decision making.
CHAPTER-2
 RESEARCH
METHODOLOGY
 Research Methodology

Research is an art of scientific investigation. It refers to a search for knowledge. The advance
Learner’s Dictionary English lays down the meaning of research as, “A careful investigation or
inquiry especially through search for new facts in any branch of knowledge.”
Research Methodology is a way to systematically solve the research problem. The research begins
its formation when the problem or objective of the research is identified for which a research
report is conducted. The main objective for which this report is carried out is to find out
“Satisfaction level of employees at HADES PHARMA COMPANY”.

Types of research:-
i) Descriptive:- Descriptive research includes surveys and fact-findings enquiries
of different kind. The major purpose of descriptive research is description of the
state of affairs as it exists at present. The main characteristics of this method is
that the researcher has no control over the variables; he can only report what has
happened or what is happening.
ii) Analytical:- In Analytical research, the researcher has to use facts or
information already available, and analyze these to make a critical evaluation of
material.
iii) Applied:- It aims at findings a solution for an immediate problem facing a
society or an organization/business organization.
iv) Fundamental:- Fundamental research is mainly concerned with generalizations
and with the formulation of a theory. Research studies concerning human
 behaviour carried on with a view to make generlisations about human behaviour
is an example of fundamental research.

v) Quantitative:- It is based on the measurement of quantity or amount. It is

applicable to phenomena that can be expressed in terms of quantity.
vi) Qualitative:- It is concerned with qualitative phenomenon, i.e., phenomena
relating to or involving quality or kind. For instance ,when we are interested in
investigating the reasons for human behaviour(i.e. why people think or do
certain things), we quite often talk of ‘Motivation Research’, an important type
of qualitative research.
vii) Conceptual:- Conceptual research is that related to some abstract idea(s) or
theory. It is generally used by philosophers and thinkers tp develop new
concepts or to reinterpret existing ones.
viii) Empirical:- Empirical research relies on experience or observation alone, often
without due regard for system and theory. It is data-based research, coming up
with conclusions which are capable of being verified by observation or
experiment.

In this present study descriptive type of research is used.

Research Design:-

A research design is the arrangement of conditions for collection and analysis of data in a manner
that aims to combine relevance to the research purpose with economy in procedure. In fact, the
research design is the conceptual structure within which research is conducted; it constitutes the
blueprint for the collection, measurement and analysis of data.

Different types of Research Design are as follows:-

1. Research design in case of exploratory research studies.
2. Research design in case of descriptive studies.
 3. Research design in case of diagnostic research design.
4. Research design in case of hypothesis-testing research design.

In this study Descriptive research studies is used because descriptive research studies are those
studies which are concerned with describing the characteristics of a particular individual, or a
group and situation etc. and in this report the descriptive research design is used to find out the
satisfaction level of employees at HADES PHARMA COMPANY.

The design in such studies must focus attention on the following or process in descriptive research
design is as follows:-
(a) Formulating the objective of the study.
(b) Designing the methods of data collection.
(c) Selecting the sample
(d) Collecting the data.
(e) Processing and analyzing the data.
(f) Reporting the findings.
OBJECTIVE OF THE STUDY

 To find out the importance of already existing policies or bringing satisfaction among the
employees.
 To find out healthy relationship between employees and management and recommend them
respectively.
 To assess the existing satisfaction level of the employees.
 To check out the satisfaction level of employees regarding the existing HR policies.
 To check out better working condition and smooth functioning in the organization.

Sources Of Data:-

The task of data collection begins after a research problem has been defined and research design
plan chalked out. Basically two types of data are available to the research namely:-

 Primary Data:- We collect primary data during the course of doing experiments research
but in case we do research of the descriptive type and performs surveys, whether sample
survey or census surveys, then we can obtain primary data either through observation or
through direct communication with respondents in one form or another or through personal
interviews.

 Secondary Data:- Secondary data means data that are already available i.e., they refer to
the data which have already been collected and analyzed by someone else.
In the present study, primary as well as secondary data has been used.

Sample Design:-

In most of the research design it becomes almost impossible to examine the entire universe. So the
only alternative is to report to sampling. This is true for the present study as well. Basic principles
to be followed in sampling are that the sample chosen must be representative of entire universe to
be studied.

Universe and Survey Population:-

Universe is the set of objective to be studied. It can be finite and infinite. And survey population is
a part of universe that represents the whole universe.

In this present study universe is 120 and survey population is 100 peoples.

Sample Size:-

In this present study we have taken the sample size of 100 employees to get their views regarding
how much they are much satisfied with their job, training provided to them for their future growth
and other facilities provided to them. These 100 people included employees of different level
working in HADES PHARMA COMPANY.

Sampling Method:-

In the present study, convenience sampling method has been used.

Data Collection Method:-
In dealing with any real life problem it is often found that data at hand are inadequate, and hence,
it becomes necessary to collect data that are appropriate. There are several ways of collecting data
which differ considerably in context of a survey, data can be other resources at the disposal of the
researcher.

Primary Data can be collected through various methods like:-

 Questionnaire method
 Observation Method
 Through Schedules
 Interview method

In the present study Primary data is collected through Questionnaire cum personal interview
method.

Secondary data can be collected though various methods like:-

 Magazines
 Newspapers
 Websites
 Books

In the Present Study Secondary Data is collected through:-

 Different Websites
 Company Journals
  Books

Analysis & Interpretation of Data:-

Data collection through Questionnaire resulted in availability of the desired information but these
were useless until these were analyzed. Various steps required for this purpose were editing,
coding and tabulating. Tabulating refers to bringing together similar data and compiling them in an
accurate and meaningful manner. In this present study the data collected by questionnaire was
analyzed, interpreted with the help of table, pie charts and bar diagrams.
CHAPTER-3
ANALYSIS OF DATA &
INTERPRETATION OF
SATISFACTION LEVEL OF
EMPLOYEES
1.) SATISFACTION LEVEL OF EMPLOYEES ABOUT THEIR COMMUNICATION
WITH SUPERIOR
Table-1
Various Response %age
Strongly Agree 35
Agree 37
Neutral 8
Disagree 20
Strongly Dis-agree 0
Total 100

Graph-1

Interpretation:-
 35% employees strongly agree that superior communicate to them what they expect and 37%
employees are also quite but 8% employees are not agree with this statement and 20% employees
8%
are disagree with the statement.

51%
2.) SATISFACTION LEVEL OF EMPLOYEES ABOUT THEIR INTEREST OF JOB
Table-2
Various Response %age
Strongly Agree 20
Agree 50
Neutral 16
Disagree 14
Strongly Dis-agree 0
Total 100

Graph-2
Interpretation:- 20% employees states their job are very interesting and 50% employees also
quite satisfy with the nature of the job they perform but 16% are neutral and 14% are disagree with
interest of job.

3.) SATISFACTION OF EMPLOYEES ABOUT HOLIDAYS PROVIDED BY COMPANY

Table-3
Various Response %age

Strongly Agree 36

Agree 40

Neutral 8

Disagree 16

Strongly Dis-agree 0

Total 100

Graph-3
Interpretation:- 36% employees are very much satisfaction with holidays provided by
organization and 40% employees are quite satisfied but 8% employees neutral with the statement
and 16% employees are dissatisfied with holidays by the company.

4.) SATISFACTION LEVEL OF EMPLOYEES ABOUT WORKING HOUR

Table-4
Various Response %age

Strongly Agree 28

Agree 50

Neutral 8

Disagree 10

Strongly Dis-agree 4

Total 100

Graph-4
Interpretation:-28% employees are very satisfied with their working hour in the organization and
50% employees are also satisfied with working hour, 8% employees are quite satisfied, 10%
people are disagree and 4% employees are strongly disagree with their working hour in the
organization.

5.) SATISFACTION LEVEL OF EMPLOYEES ABOUT TRAINING & DEVELOPMENT

Table-5
Various Response %age

Strongly Agree 20

Agree 30

Neutral 12
Disagree 16

Strongly Dis-agree 22

Total 100

Graph-5
Interpretation:- 20% employees are very much satisfied with training & development Program
provided by company and 30% employees are satisfied with training & development 12%
employees are quiet satisfied with training & development 16% employees are not satisfied and
22% employees are strongly disagree with training & development program provided by company.

6.) SATISFACTION LEVELOF EMPLOYEES ABOUT AUTHORITY &

RESPONSIBILITY
Table-6
Various Response %age

Strongly Agree 8

Agree 64

Neutral 12

Disagree 12

Strongly Dis-agree 4
Total 100

Graph-6

Interpretation:- 8% employment are very satisfied with authority & responsibility and 64%
employees are satisfied and 12% employee are quite satisfied but 12% employees are dissatisfied
with authority & responsibility and 4% employees are very dissatisfied with authority &
responsibility and 4% employees are very dissatisfied with authority & responsibility.

7.) SATISFACTION LEVEL OF EMPLOYEES ABOUT SAFETY MEASURES

Table-7
Various Response %age

Strongly Agree 12

Agree 60

Neutral 16

Disagree 12

Strongly Dis-agree 0

Total 100

Graph-7
Interpretation:- 12% employee are very much satisfaction with safety measures. 60% employees
are satisfied and 16% employees are quite satisfied and 12% employees are disagree with safety
measures provided by organization.

8.) SATISFACTION LEVEL OF EMPLOYEES ABOUT CO-OPERATION FROM CO-

WORKERS
Table-8
Various Response %age
Strongly Agree 16
Agree 62
Neutral 12
Disagree 10
Strongly Dis-agree 0
Total 100

Graph-8
Interpretation:-16% employees are very much satisfied with co-operation from their co-workers
and 72% employees are satisfied and 12% employees are quite satisfied and10% employees are
disagree with co-operation from their c-workers.

9.) SATISFACTION LEVEL OF EMPLOYEES ABOUT ACTION TAKEN BY SENIOR

FOR EMPLOYEES GREIVENCES
Table-9
Various Response %age

Strongly Agree 16

Agree 48

Neutral 24

Disagree 8

Strongly Dis-agree 4
Total 100

Graph-9

Interpretation:-16% employees are very much satisfied with action taken by seniors for
employees grievances and 48% employees are satisfied and 24% employees and 24% employees
are quite satisfied but 8% employees are dis-satisfied action taken by seniors for employees
grievances and 4% employees are very dis-satisfied.

10.) SATISFACTION LEVEL OF EMPLOYEES ABOUT FEED BACK METHOD USES

BY THEIR SENIOR.
Table-10
Various Response %age

Strongly Agree 16

Agree 50

Neutral 16

Disagree 18

Strongly Dis-agree 0
Total 100

Graph-10

Interpretation:-16% employees are very much satisfied with feed back method used by their
senior and 50% employees are satisfied, 16% employees are quite satisfied and 18% people are
disagree with feed back method used by their senior.

11.) SATISFACTION LEVEL OF EMPLOYEES ABOUT SHARE SUFFICIENT

INFORMATION ABOUT IMPORTANT METHOD AFFECTING THEM
Table-11
Various Response %age
Strongly Agree 8
Agree 55
Neutral 28
Disagree 9
Strongly Dis-agree 0
Total 100
Graph-11
Interpretation:- 8% employees are very much satisfied regarding share sufficient information
about important factor affecting them, 55% employees are satisfied, 28% employees are quite
satisfied and 9% people are disagree regarding share sufficient information about important factor
affecting them.

12.) SATISFACTION LEVEL OF EMPLOYEES ABOUT WORK IS FAIRLY

DISTRIBUTED IN THE WORK GROUP
Table-12
Various Response %age
Strongly Agree 8
Agree 48
Neutral 16
Disagree 24
Strongly Dis-agree 4
Total 100
 Graph-12

Interpretation:- 8% employees are very much satisfied regarding work is fairly distributed in the
work group, 48% employees are satisfied and 16% employees are quite satisfied but 24%
employees are disagree and 4% employees are strongly disagree with the statement.

13.) SATISFACTION LEVEL OF EMPLOYEES ABOUT REWARDS & RECOGNITION

SYSTEM
Table-13
Various Response %age
Strongly Agree 8
Agree 28
Neutral 24
Disagree 28
Strongly Dis-agree 12
Total 100
Graph-13

Interpretation:-8% employees are very much satisfied with rewards & recognition system of the
company and 28% employees are satisfied 24% employees are quite satisfied but 28% employees
are dissatisfied with rewards & recognition system and 12% employees are very dissatisfied.

14.) SATISFACTION LEVEL OF EMPLOYEES ABOUT CANTEEN FACILITY

PROVIDED BY COMPANY
Table-14
Various Response %age

Strongly Agree 0

Agree 36

Neutral 20
Disagree 16

Strongly Dis-agree 28

Total 100

Graph-14

Interpretation:-36% employees are very much satisfaction with canteen facility provided by
company and 20% employees are quite but 16% employees are dissatisfied with canteen facility
provided by company and 28% employees are very dissatisfied with canteen facility provided by
company.

15.) SATISFACTION LEVEL OF EMPLOYEES ABOUT SALARY

Table-15
Various Response %age

Strongly Agree 16

Agree 32

Neutral 8
Disagree 32

Strongly Dis-agree 12

Total 100

Graph-15

Interpretation:-16% employees are very much satisfied with their salary. 32% employees are
satisfied and 8% employees are quite satisfied but 32% employee are disagree with their salary and
12% employees are strongly disagree with their salary.

16.) SATISFACTION LEVEL OF EMPLOYEES ABOUT WORK PLACE

Table-16
Various Response %age

Strongly Agree 28

Agree 40

Neutral 20

Disagree 8
Strongly Dis-agree 4

Total 100

Graph-16

Interpretation:- 28% employees are very much satisfied with their work place. 48% employees
are satisfied and 20% employees are quite satisfied but 8% employee are disagree and 4%
employees are strongly disagree with work place.

17.) SATISFACTION LEVEL OF EMPLOYEES ABOUT PROMOTION POLICY

Table-17
Various Response %age

Strongly Agree 16

Agree 20

Neutral 20

Disagree 28

Strongly Dis-agree 16
Total 100

Graph-17

Interpretation:-16% employees are very much satisfied with promotion policy. 20% employees
are satisfied and 20% employees are quite satisfied but 28% employee are dissatisfied and 16%
employee are very dissatisfied with promotion policy.

18.) SATISFACTION LEVEL OF EMPLOYEES ABOUT THEIR PERFORMANCE

APPRAISAL SYSTEM
Table-18
Various Response %age
Strongly Agree 12
Agree 52
Neutral 12
Disagree 16
Strongly Dis-agree 8
Total 100

Graph-18

Interpretation:-12% employees are very much satisfied with their performance appraisal from
their superior. 52% employees are satisfied and 12% employees are quite satisfied with their
performance appraisal system but 16% employee are disagree and 8% employee are strongly
diaagree with their performance appraisal system.

19.) SATISFACTION LEVEL OF EMPLOYEES ABOUT WELFARE ACTIVITIES

Table-19
Various Response %age

Strongly Agree 0

Agree 48

Neutral 16

Disagree 20
Strongly Dis-agree 16

Total 100

Graph-19

Interpretation:- 48% employees are satisfied with their welfare activities and 16% employees are
quite satisfied but 20% employee are disagree and 16% employee are strongly disagree with their
welfare activities.

20.) SATISFACTION LEVEL OF EMPLOYEES ABOUT THEIR FUTURE GROWTH IN

THE COMPANY
Table-20
Various Response %age

Strongly Agree 12

Agree 52

Neutral 20
Disagree 8

Strongly Dis-agree 8

Total 100

Graph-20

Interpretation:-12% employees are very much satisfied about their future growth in the cmpany.
52% employees are satisfied and 20% employees are quite satisfied with their career but 8%
employee are disagree and 8% employee are strongly disagree about their future growth in the
company .
 FINDINGS

FINDINGS

 Local talents needs to be recruited in HADES PHARMA COMPANY.

 HADES PHARMA COMPANY needs to focus on betterment of society.
 Training is not made as per new requirement.
 Promotion and increment policies needs to be revised.
 Self appraisal is required.
 More outdoor tours are needed for training.
 Management policies are not discussed with every dept. before implementation.
 Canteen’s food & snacks are not hygienic of good quality & cheaper rate.
 Morale building is required.
 Need to improve information system.
 Management policy need to be transparent.
 Need to pay attention on promotion at lower level.
 Working facilities like gloves, glasses, helmets & fans etc. needs improvement .
 Conveyance facilities need to be provided.

CHAPTER - 4
 CONCLUSION

CONCLUSION

In conclusion it can be said that employees in HADES PHARMA COMPANY are satisfied with
the communication with their superiors. They are satisfied with their interest of job. They are
satisfied with holidays provided to them. They are also satisfied with their working hour of their
job. Employees are not so much satisfy with their training and development program provided to
them. They are satisfied with the authority and responsibility given to them. Employees in HADES
PHARMA COMPANY are satisfied with the safety measures used in the organization. They are
also satisfied with the co-operation from co-workers. They are also satisfied with the action taken
by their seniors for employee grievances. Employees are not satisfied with their reward and
recognition system. Food provided in the canteen is not up to the mark. Employees are not so
much satisfied with their salary. They are also not much satisfied with their workplace and
promotion policy. They are not satisfied with the welfare acivities.
 SUGGESTIONS

SUGGESTIONS

 Promotion practices should be well defined & must be done in practices.

 Adequate rewards must be given to the employee either rewards may in the form of monitory
& non-monitory.
 Employees must be recognized by their potential or efforts apply in their jobs.

 The food provided to the employees must be hygienic & of good quality in course of health of
the employees.

 Salary must be provided to the employees according to their potential.

 Adequate welfare activities should be adopted by company in regular intervals.

 Conflicts should be handled efficiently & proper process should be adopted.

 Grievance should equally with all the employee working in the organization.

 Plans made should be strictly implemented it should not be in papers.

 Company should start its own conveyance facility for the comfort of employees.

 Company should start medical claim & insurance scheme for each category of employees.

 Meditation or yoga classes should be started so as to reduce the stress of employee.

 There’s need to focus more on fulfilling social responsibility towards society.

CHAPTER-5
LIMITATIONS
LIMITATIONS
 Sample size does not exactly represent the total population.

 Language problem while interacting with few south Indian employees.

 Response from respondents may be different from actual view. Respondents might not
disclose actual views.

 As the study was conducted at one branch (group) only, result involving may not be true at
zonal level.
CHAPTER-6
ANNEXURE
 EMPLOYEE SATISFACTION QUESTIONNAIRE
The questionnaire contains a number of statements related to human resource policies, systems
and practices of the organization. The participants are required to choose one option as their
response out of five options given for each statement. These option are based on FIVE POINTS
SCALE – Strongly agree (SA), Agree (A), Neutral (N), Disagree (D) and Strongly disagree (SD).
It is assured that individual response would be kept confidential and only the conclusion or
common views will be communicated to the top management.
Response
S. No. Statements
S A N D SD
A
1. My superior communicate clearly as to what is
expected of me.
2. My job is interesting enough to perform it well.
3. The number of holidays provided by HADES
PHARMA COMPANY is sufficient
4. The working hour in the company Industrial
Relation Satisfied.
5. Training & development is satisfactory
6. The responsibility and authority are clearly
defined.
7. The safety measures are sufficient
8. Co-operation from co-workers
9. The senior take immediate & suitable action to
redress grievance of subordinate.
10. The senior uses normally feedback method in all
these interaction
11. The team member share sufficient information
about important method affecting them.
12. Are you satisfied with the work given in the
workgroup.
13. Adequate reward & recognition system in the
HADES PHARMA COMPANY
14. The food & snacks provided in the canteen are
hygienic & of reasonably good quality.
15. Are salary is given as per the capabilities of the
employees and ability of HADES PHARMA
COMPANY
16. My work place is need & clean.
17. Are promotion policy of HADES PHARMA
COMPANY is well defined & in practice.
18. The good performance always receives praise
from superiors.
19. Are welfare activities followed one satisfactory
20. My career will have enough growth in HADES
PHARMA COMPANY
BIBLIOGRAPHY
 BIBLIOGRAPHY

 Kothari. C.R. Research Methodology- Methods and techniques, New Delhi, Wiley
Inernational Ltd.,2005
 Aswathappa.. K. Organizational Behaviour, New Delhi, Himalaya Publishing House, 2002.
 Raom V.S.P Human Resource Management – Text & Cases, New Delhi, Excel Books,
2003.
 Deshpande, Milind V,. TQM & ISO, Pune, Symbiosis Centre for Distance Learning, April,
2002.
Stephan P. Robbinson, Organizational Behaviour, New Delhi, Prentice Hall of
India, 1989.