Khaled Sayed - Resume March 2023

Khaled Sayed Ali Saleh

IT Manager

Address: Zaghloul St. - Al Haram, Giza - Egypt

LinkedIn URL: www.linkedin.com/in/khaled-sayed

Mobile: 002-01010444604
002-01152569599
002-01270691979

Email: [email protected]

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 Khaled Sayed - Resume March 2023

 EXPERIENCE

IT Manager
Royal House Language School
September 2021 to Present (1 Year, 5 Months) | Egypt

• Administration, support and configuration of MS Office 365 for staff.

• Manage Server and Storage capacity and provide utilization statistics to
the team.
• Is responsible for the installation and configuration of new software and
hardware, including the server network, devices and firewalls.
• Implement, support, troubleshoot and migrate server virtualization
environments on VMWare vSphere 6.x.
• Create the data store for storing VMs and data, Deploy Virtual Machines
and use Clones, Snapshots, and templates.
• Kaspersky Security Administrator: Use security policies and tasks to
configure protection parameters for groups of servers, workstations.
• Monitor, analyze system performance and implement a preventive
maintenance plan for critical IT equipment such as Servers, Backups,
Switches…etc. to ensure continuous availability.
• Sophos Firewall device setup, maintenance & controlling (Sophos
XG230).
• Planning, coordinating, and implementing network security measures for
information systems to regulate access to computer data files and
prevent unauthorized modification, destruction, or disclosure of
information.
• Administrating and configuring network servers (Windows server 2019 -
Windows server 2012 r2 – windows server 2008 r2).
• Configuring and managing servers, workstation, switches and routers.
• Installing, Configure and Manage for software Backup (Veeam Backup &
Replication – Acronis True Image – EaseUS® Todo Backup).
• CCTV security system Design, setup, maintenance, Monitoring as per
compliance rules.

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 Khaled Sayed - Resume March 2023

Head of Information Technology Department

EGC Group (i.e. Known as ICEMAN)
May 2018 to May 2021 (3 Years) | Egypt

• Manage Server and Storage capacity and provide utilization statistics to the
team.
• Administration of Microsoft Dynamics AX ERP systems (User access).
• Backup and restore ERP systems and monitor performance.
• Is responsible for the installation and configuration of new software and
hardware, including the server network, devices and firewalls.
• Implement, support, troubleshoot and migrate server virtualization
environments on VMWare vSphere 6.x.
• Create the data store for storing VMs and data, Deploy Virtual Machines and
use Clones, Snapshots, and templates.
• Hands on Experience with SCCM suite with software update deployment /
OSD deployment.
• Kaspersky Security Administrator: Use security policies and tasks to
configure protection parameters for groups of servers, workstations.
• Monitor, analyze system performance and implement a preventive
maintenance plan for critical IT equipment such as Servers, Backups,
Switches…etc. to ensure continuous availability.
• Fortinet Farewell device setup, maintenance & controlling (Fortinet 60F -
100D -110C –60C- FortiAnalyzer100C), also Sophos UTM & Sophos XG
Firewall.
• Make sure replication with HQ site and DR site.
• Administer web users, hosting accounts, Cpanel.
• Planning, coordinating, and implementing network security measures for
information systems to regulate access to computer data files and prevent
unauthorized modification, destruction, or disclosure of information.
• Designing, configuring active directories structure for different sites.
• Handling and managing all the technical issues related to our ERP systems.
• Administrating and configuring network servers (Windows server 2019 -
Windows server 2012 – windows server 2008 – windows server 2003).
• Configuring and managing servers, workstation, switches and routers for
EGC new sites.
• Installing, configuring, and supporting an organization's local area network
(LAN), wide area network (WAN) consisting of fifteen branches with VPN
connections.
• Installing, Configure and Manage for software Backup (Veeam Backup &
Replication – Acronis True Image – EaseUS® Todo Backup).
• CCTV security system Design, setup, maintenance, Monitoring as per
compliance rules.

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 Khaled Sayed - Resume March 2023

Senior System Administrator

GoldenPack Group
December 2012 – April 2018 (5 years 4 months) | Egypt

• Planning, coordinating, and implementing network security measures for

information systems to regulate access to computer data files and
prevent unauthorized modification, destruction, or disclosure of
information, (TMG Server – GPO).
• Designing, configuring active directories structure for different sites.
• Setting up new users' accounts and profiles and dealing with password
issues.
• Ensure that maintenance and backup schedules are completed in the
time frame.
• Responsible for IT Department process Interface the Office in any
subject related to IT.
• Administrating and configuring network servers (Windows 2012 –
windows 2008 – windows 2003).
• Configuring and managing server, workstation, switches and routers for
GoldenPack Group new sites.
• Installing, configuring, and supporting an organization's local area
network (LAN), wide area network (WAN) consisting of two branches
with VPN connections.
• Maintaining network hardware and software, monitoring network to
ensure network availability to all system users, (Cisco Routers &
switches).
• Providing technical assistance to computer system users, answering
questions to resolve computer problems for clients in person, via
telephone or from remote location.
• Research, recommend, and apply new technologies as they emerge.
• Work with systems for endpoint device management. Includes software
distribution, updates, patching virus protection, and imaging.

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System Administrator
GoldenPack Group
November 2007 – November 2012 (5 years) | Egypt

• Managing and configuring Intranet, (Platform Microsoft - Active directory

- ISA Server - DNS and DHCP Server).
• Assign configuration of authentication and authorization of directory
services.
• Maintain network facilities in individual machines, such as drivers and
settings of personal computers as well as printers.
• Maintain network servers such as file servers, VPN gateways, and
intrusion detection systems.
• Administer servers, desktop computers, printers, routers, switches,
firewalls, phones, personal digital assistants, smartphones, software
deployment, security updates and patches.
• Configure applications, system software, hardware, and local
peripherals; diagnose and resolve various equipment problems.
• Maintain or replace defunct parts of PCs, Electronic Fresh Scales and POS
Peripherals in order to make the optimum use of the equipment and
minimize cost of maintenance.
• Working continuously on a task until completion (or referral to third
parties, if appropriate).
• Prioritizing and managing many open cases at one time.

Technical Support
NetSpeed-Kiosks
July 2007 – October 2007(3 months) | Egypt

 Objective

Seeking to work in a professionally competent workplace that encourages

professionalism and will use my skills and knowledge to ensure proper
administration of Windows Systems.

 ACADEMIC EDUCATION

Information Technology Section, BA in Management Information Systems,

from, The Higher Institute for Qualitative Studies.

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 CERTIFICATIONS

• CCNA R&S (200-125) - Got it in 2017

• VMware Certified Associate – - Got it in 2013

Data Center Virtualization (VCA-DCV)

• VMware Certified Associate – - Got it in 2013

Cloud (VCA-Cloud)

• MCITP- Server Administrator - Got it in 2012

Windows Server 2008 R2.

• MCTS, Windows server - Got it in 2012

2008 R2, Server Virtualization.

• ITL Certified Trainer. - Got it in 2012

 TRAINING COURSES –

• Microsoft 365 Identity and Services - Self Study

• Microsoft SQL Server 2019 Administration - Self Study
• MCSA Azure Cloud Platform and Infrastructure - Self Study – still studying
• MCSE 2016 - Self Study
• MCSA 2012 r2 - Self Study
• MCITP 2008 r2 - From Nen Academy
• Veeam Backup & Replication v9.5 - Self Study
• SCCM 2012 SP2 - Self Study
• VMware ESXI 6.5 - Self Study
• Fortinet UTM - Self Study
• Sophos UTM - Self Study
• Sophos XG Firewall - Self Study
• Kaspersky Security Center 10 - Self Study
• CCNA R&S (200-125) - From Nen Academy
• TMG 2010 - Self Study
• CCNA R&S (200-120) - Self Study
• MCSE 2003 - Self Study
• ISA Server 2006 - Self Study
• ISA Server 2003 - Self Study

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 PROFESSIONAL

 Strong experience for any third party applications running on MS

environments (Corporate Antivirus – Web applications – traffic monitoring
etc.)
 Strong experience in all areas of Windows administration, SCCM, ADDS,
ADCS, WDS, WSUS, ADRMS, FSRM, DFS, TMG, RDS and relevant MS
Applications.
 Strong experience for Server Infrastructure, VMware and Hyper-V.
 Strong experience for network topology, network design and configuring-
installing network infrastructure devices and replication with multiple sites.
 Configuring and troubleshooting servers, storage, Virtual Networks.
 Strong knowledge in networking and security technologies & protocols
including TCP/IP protocol suite, IPSEC, client and site-to-site VPNs.
 Promote excellence through continuous process improvement and the
creative pursuit of new ideas, partnerships, and systems.
 Ability to focus on detailed work for extended periods of time.

 SKILLS

Language

- Native language Arabic

- Good command in spoken and written English

Interpersonal

- Communication Skills - Presentation

- Leadership & Organization - Willing to learn
- Self-managed &Responsible - Ambitious & Creative
- Creative Problem Solving - Work under pressure
- Able to meet tight deadlines effectively - Analytical thinking

 PERSONAL DATA

Nationality: Egyptian Religion: Muslim

Date of Birth: 01 June 1983 Gender: Male
Marital status: Married Military Status: Exempted

 REFERENCES

- Holding a valid driving license.

- Own a Car.

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