USER MANUAL FOR

PERMISSION REQUEST
APPLICATION

(Himachal Pradesh Public Works Department)

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1. Introduction

The State Government of Himachal Pradesh (GoHP) through the Government of India (GOI) had
received a loan from International Bank for Reconstruction and Development (IBRD) for
implementation of Himachal Pradesh State Roads Project (HPSRP) and intends to apply a portion of
this loan to finance the consultancy services for Technical Assistance to help and establish Road
Management System (RMS), so that could be used for all state core road network (CRN) in
Himachal Pradesh.

Himachal Pradesh Road and Other Infrastructure Development Corporation Limited (HPRIDC)
awarded the consultancy services contract entitled, Consulting Services for Technical Assistance to
Upgrade Road Maintenance Management System to Road Management System in the State of
Himachal Pradesh, with Contract No. 4860-IN & 8199-IN to HIMS Ltd, New Zealand in joint venture
with SATRA Services and Solutions Pvt Ltd (Formerly SATRA Infrastructure Management Services
Pvt Ltd), India. The project commenced on 25 May 2016 with an expected completion date of 24
May 2018. Under the Variation Order No.5 this assignment IT Solutions for Promoting “Ease of
Doing Business” in HPPWD has been awarded on 02 September 2020. The project commenced on
04 September 2020 with an expected completion date of 31 October 2020..

Himachal Pradesh Road and Other Infrastructure Development Corporation Limited (HPRIDC)
Himachal Pradesh Road & Other Infrastructure Development Corporation Limited, a wholly owned
Company of Government of Himachal Pradesh was incorporated on 10.06.1999 under the
Companies Act, 1956, with the main objective of developing Roads, Bridges & other infrastructure
in the State of Himachal Pradesh.

The construction and maintenance of the State Highways (1,504 km), Major District Roads (2,139
km) and Rural Roads (27,575 km) totalling to 31,218 km are being looked after by the Himachal
Pradesh Public Works Department (HPPWD). While NHs, SHs and MDRs carry the bulk of the traffic
and are the principal carrier of economic activities, the State Core Road Network (CRN) comprises
of SHs, MDRs and Other roads connecting NHs in the State with the rural and other roads, totalling
to 4,200 km.
2. Permission Application

This module is for a Residential user or an institution who intends to raise a request for road
cutting permission for his new premises either for installing sewage line, pipe line etc.
Design and implement an online single window system with functionality for online
application submission, payment and approvals and mandate that all applications are
submitted online.
For Road Cutting permission application form (Form-III rule 3(5)) available in HP Road
Infrastructure Protection Rules, 2004 is designed / developed so that the identity of
applicant, location and layout documents, address of locality with some identifiable
landmark and name of road along/across which permission for cutting/access are included.

Process Flow

Figure 2-1: Process Flow - Road Cutting Permission

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 Himachal Pradesh Public Works Department

3. Software Recommendations

Supported Browsers

This Permission System has been designed in compliance with W3C web standards and
supports most of the browsers. However, the following browsers are recommended for best
results.
Table 3-1: Browser and Version
Browser Name Version
Mozilla Firefox Version 45 and above.

Google Chrome Version 45 and above.

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4. Getting Started

Permission system is a web application which needs a Login ID and a Password in order to
get started. User has to first register by clicking on Register button on the Login Page.

Register

User can register as an individual User / Citizen or can register as a Firm /

Organisation/Company. There is an option in the screen to select User or Institution.

 When Individual User signup, the applicant should enter Individual PAN Number
followed by other attributes like First Name, Last Name, Email, Mobile Number etc.
 When Institution / Firm User signup, the application should ask for GST Number
followed by other attributes like Firm/Institution Name, Represented By, Email,
Contact Number etc.

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 After entering the phone number user has to click on Get OTP to verify the Mobile
number entered. OTP is sent to the mobile

 After entering the OTP, user has to enter the preferred password and confirm the
password entered.
 Click on Register to complete the user registration. Application will redirect to login
page.

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Login

To logging in to system (Application URL: https://online.hppwd.gov.in/Permission)

1. Enter User Name i.e. Email ID that was given at the time of Registration.
2. Enter the password.
3. Click on Login

Figure 4-1: Login

Forgot Password

1. If forgot the password, click on Forgot Password Option. Once clicked below
screen is opened.

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Figure 4-2: Forgot Password

2. In the above screen, ender the Username / Email iD and click on Reset Password.
The new password is sent to email.

Change Password

To change the password:

1. Login to application, after login Click on the profile menu.
2. Profile screen is option (Figure 1-3).

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Figure 4-3: Home (Profile)

3. In the Profile form, fill-in Old password, New password and Confirm password.
4. Click on Change Password.

Logout

To Logout from the application:

1. Login to application, on the dashboard screen top right corner click on User Icon.
2. Click on Sign Out (Figure 1-5).

Figure 4-4: Logout

Dashboard

After login, user is navigated to dashboard screen with the following features/functions:

 Users/Institutions can view status of their application submitted online

 Users/Institutions can change their Profile using Profile Menu, like change of passwords,
updating contact / address details
 Users/Institutions can apply online for the following list of Permissions as per the HP Road
Infrastructure Protection Rules, 2004
o An approach to private property from the road infrastructure;

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o Laying of service such as pipeline, sewerage line, electrical cables, telephone cables
etc. either along or across the road or bridge;
o Mining activities within 50 metres from either side of existing road or 500 metres
upstream or downstream of a bridge;
o Carrying out any private or commercial activity within the acquired and controlled
area;
o Display of hoardings within the acquired and controlled area;
o Installation of hand pumps within the acquired and controlled area;
o Parking of accidented vehicles/machinery on the road up to 48 hours;
o Temporary stacking of construction materials/goods on the road for a period not
exceeding 48 hours.
 View clarifications requested by department on application submitted and submit the
additional information sought
 User gets the notification on the dashboard for the payment of permission charges after
the recommendation of Inspection Authority.
 User gets the notification on the dashboard for the download of the permission sanction
letter.
 Make online payment for application processing fees
 Download Permission/Sanction letters

Figure 4-5: User Dashboard

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Permission Request Application Screen

Individual User / Institutions can apply online permission

request as per the HP Road Infrastructure Protection
Rules, 2004 for their respective categories on Dashboard
menu options:
1. Approach to Private Property
2. Laying of Utility Services
3. Mining Activities
4. Private or Commercial Activity
5. Display of Hoardings
6. Installation of Hand Pumps
7. Accidented Vehicles/Machinery Parking
8. Temporary Stacking of Materials/Good

After selecting the respective application, New permission request application form is
opened as shown below:

 User to select jurisdiction (Zone, Circle, Division and Sub Division) to apply to seek
permission for above mentioned facilities.
 After selecting the jurisdiction details, user need enter the following details
o Name of Person / Institution seeking permission
o In case of Institution – Name of the person Represented By
o In case of Individual – Father’s Name
o Address
o Phone, Email etc.

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o User has to upload the sanction letter of house construction

o User has to upload complete Map sketch if any of the facility items (ii) to (vi)
mentioned above.
o Provide additional information as description of facility requested
o Provide any other information
o Provide the details on if any such permission request was sought (Yes / No)
o If Yes then provide the date when requested
o Need to provide undertaking that the above provided details in the form are
correct

 Click on Save & Continue button to submit details.

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 After successful saving of data, User is navigated to Payment screen to make online
payment of application fees.

 Default payment mode and payment amount will be displayed and user need to click on
Go To Payment option for making the online payment
 On clicking Go To Payment, Payment Gateway screen shall be opened

 After successful filling of payment details click on Make Payment button to complete the
payment process.
 If any failure in the payment process, following message is displayed.

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 On successful payment, System shall generate the electronic receipt and displayed on
the Dashboard.
 User shall receive an acknowledgement notification to his email / SMS with Application
Number.

Rules

Rules menu on the dashboard will help the user to download / view the applicable rules or
acts for seeking the Permissions.

Figure 4-6: Rules

Instructions

Instructions menu of the dashboard will help the user to view the list of instructions /
checklist to be followed for submitting the Permission request application.

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Figure 4-7: Instructions

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