6

7
8
9
o

10
11
12
13
11
12
 CHAPTER–2

REVIEW OF LITERATURE

13
 2.1 REVIEW OF LITERATURE
Reviews of related literature forms an integral part of any research study. A careful
scanning of the illiterate studies on related studies will help for clearing the background for
present study.

 PINKI,SUPRIYAKAMMA AND RICHAVERMA(JULY2014)

Studied,“Goods and Service Tax–Panacea for Indirect Tax System in India” and
concluded that the new NDA government in India is positive towards implementation of GST
and it is beneficial for central government, state government and as well as for consumers in
long run if its implementation is backed by strong IT infrastructure.

 AGOGOMAWULI (MAY2014)

 Studied, “Goods and Service Tax- An Appraisal” and found that GST is not good for low-
income countries and does not provide broad based growth to poor countries. If still thee
countries want to implement GST, then the rate of GST should be less than 10% for growth.

 NITIN KUMAR (2014)

 Studied, “Goods and Service Tax – A Way Forward” and concluded that implementation of
GST in India help in removing economic distortion by current indirect tax system and
expected to encourage unbiased tax structure which is indifferent to geographical locations.

 NISHITHAGUPTHA(2014)

14
 In her study stated that implementation of GST in the Indian framework will lead to
commercial benefit which were untouched by the VAT system and would essentially lead to
economic development a collective gain for industry, trade, agriculture and common
consumers a well as for the Central and State government

 JAIPRAKASH (2014)

 In his research study mentioned that the GST at the Central and the State level are expected
to give more relief to industry, trade, agriculture and consumers through a more
comprehensive and wider coverage of input tax set-off and service tax set-off, subsuming of
several taxes in the GST and phasing out of GST. Responses of industry and also of trade
have been indeed encouraging. Thus GST offers us the best opinion to broaden our tax base
and we should not miss this opportunity to introduce it when the circumstances are quite
favourable and economy is enjoying steady growth with only mid inflation.

15
 SARAVANAN VENKADASALAM (2014)

 Has analysed the post effect of the goods and service tax (GST) on the national growth on
ASEAN states using Least Squares Dummy Variable Model (LSDVM) in his research paper.
He stated that seven of ten ASEAN nations are already implementing the GST. He also
suggested that the household final consumption expenditure and general government
consumption expenditure are positively significantly related to the gross domestic product as
require and support the economic theories. But the effect of the post GST differs in countries.

 Philippines and Thailand show significant negative relationship with their nation’s
development. Meanwhile, Singapore shows a significant positive relationship. It is
undeniable that those countries whom implementing GST always encounter grows.
Nevertheless, the extent of the impact varies depending on the governance, compliance cost
and economic distortion. A positive impact of GST depends on a neutral and rational design
of the GST such a way it simple, transparent and significantly enhances in voluntary
compliance. It must be actual, not presumptive, prices and compliance control would be
exercised through an auditing system.

16
 HUANG (2013)

 The author examines the relation between the newly introduced GST in Australia in 2000 and
the mortgage costs between 1999 and 2001. The study concludes that given that in Australia
financial services industry is taxed on input taxation basis i.e. the output mortgage service not
liable to GST and GST paid on input services to provide these mortgage services are also not
allowed. This extra cost of sunk input tax is passed in the form of increased mortgage costs to
customers making housing costly post introduction of GST in Australia.

 NEWZEALAND GOVERNMENT(2012)

 The author has traced the GST and import duties applicable on the various imports into New
Zealand. The paper discusses not only the goods on which duty is payable but also whether
further GST is payable on the same goods. The paper also discusses the applicability of the
taxes on the goods ordered and delivered through internet. The paper also discusses various
exemption available like personal effects to the import taxation.

 DR.R.VASANTHAGOPAL(2011)

 Studied, “GST in India: A Big Leap in the Indirect Taxation System” and concluded that
switching to seamless GST from current complicated indirect tax system in India will be a
positive step in booming Indian economy. Success of GST will lead to its acceptance by more
than 130 countries in world and a new preferred form of indirect tax system in Asia also.

17
 EHTISHAM AHMED AND SATYA PODDAR(2009)

 Studied “Goods and Service Tax Reforms and Intergovernmental Consideration in India” and
found that GST introduction will provide simpler and transparent tax system with increase in
output and productivity of economy in India. But the benefits of GST are critically dependent
on rational design of GST.

18
 CHAPTER3

RESEARCH METHODOLOGY

19
 3.1 RESEARCH METHODOLOGY

HYPOTHESIS

 H0: There is no significant relationship between the educational status and the awareness
level about GST of retailers.

 H1: There is a significant relationship between the educational status and the awareness level
about GST of retailers.

 H0: There is no significant relationship between the different sectors and the Impact of GST
on turn over, cost of production, and price of goods.

 H1: There is a significant relationship between the different sectors and the impact of GST
on turnover, cost of production, and price of goods.

RESEARCH METHODOLOGY

A research is an argument of conditions for collection and analysis of data in

a manner that aims to combine relevance to the research purpose with the economy in the
procedure. In other words, research design is the blue print for the collection, measurement
and analysis of data. This section describes the research methodology adopted to achieve the
objectives of the study. The present study incorporates the collection of both primary and
secondary data. The primary data were collected through questionnaire specially designed for

20
this survey. And the secondary data are collected from journals, books, records of previous
study, articles, web sites etc…

RESEARCH DESIGN
Research design is a plan, structure strategy of investigation conceived so as to
obtain answer to research questions. Every researcher should prepare a well-defined plan or
design in advance for all research operations. The decision relating to what, where, when,
how much and by what means made up and plan of study.

It is the process by which the researcher evaluates the tools that produce
research findings. This research is a sample survey because it takes a considerable part from a
large population (impact GST among retailers in Tinsukia district) and analyses the sample
part in order to make meaningful interpretations and conclusions. In this study follows the
descriptive in nature.

DESCRIPTIVE RESEARCH

Descriptive research is the fact finding investigation. The descriptive study is

designed to gather descriptive information. It provides information for formulating complex
studies. The data needed for study are collected through questionnaire. Descriptive research
describes phenomena as they exist. It is used to identify and obtain information on a
particular problem or issue. In this study is descriptive in nature.

SAMPLE DESIGN

A sample design is a definite plan for obtaining a sample from the sampling frame it

refers to the technique or procedure the

21
 research would adopt in selecting some sampling units. An optimum sampling may be
defined as the size of sample, which fulfils the requirements of efficiency, representativeness,
reliability and flexibility. For the study convenience sampling technique had been used for
collecting primary data through questionnaire.

CONVENIENCE SAMPLING

Convenience sampling is a type of non-probability sampling that involves the

samples being drawn from that part of the population that is close to hand. That is, a sample
population selected because it is readily available and convenient, as researchers are drawing
on relationships or networks to which they have easy access

POPULATION

Population of the study is the retailers in Tinsukia district of India. Size of

population of the study is a large one to be managed, sampling method has been adopted.

 SAMPLE SIZE

Sample size is the number of items to be selected from the population to constitute
the sample for the research. A sample should be actual representation of the population. In
order to understand the impact of implementation of GST among retailers. It is decided to
select 60 retailers in Tinsukia district.

22
 SOURCES OF DATA

Source of data means the origin from where we collect the data. Generally, the
source of data collection is two types (1) primary source of data (2) secondary source of data.
Primary and secondary have been used in this study and they were collected accordingly.

 PRIMARY DATA

Primary data are those data which are directly collected by the researcher or through
investigator or enumerator for his purpose in first time. The primary data are original in
character.

Here, primary data is collected from the retailers in Tinsukia by using

questionnaire.

 SECONDARY DATA

The secondary data are those data, which have already been collected and published
or compiled for another purpose of the study. It includes not only published records and
reports but also unpublished records. Secondary data require for the study have been gathered
from internet, newspaper, articles, magazines etc…

23
 TOOLS FOR ANALYSIS

Under this study in order to analyse and interpret the collected data the following
statistical tools are used.

 SIMPLE PERCENTAGE METHOD

Simple percentage method refers to special kind of ratio percentage that is used in
making comparison between two or more series of data percentage, I used to describe
relationship. Since percentage reduce everything to common days and thereby allow
meaningful comparison to be made. Also it is to classify the opinion of respondents for
different factors.

WEIGHTED AVERAGE METHOD

Mean in which each item being averaged is multiplied by a number (weight)

based on the item’s relative importance. The result is summed and the total is divided by the
sum of the weights. Weighted averages are used extensively in descriptive statistical analysis
such as index numbers. Also called weighted mean.

24
 CHARTS, DIAGRAMS AND TABLES

Charts, diagrams and tables are used for presentation of the data. It is more
useful to present the results in a simplified manner.

CHI-SQUARE TEST

It is a non-parametric test. The statistical test in which the test statistic follows
x2-distribution, is called x2 test. It tests the significance of difference between observed
frequencies and the corresponding theoretical frequencies of a distribution, without any
assumption about the distribution of the population.

25
 CHAPTER 4

ANALYSIS AND INTERPRETATION

26
 DATA ANALYSIS AND INTERPRETATION

Collected data are analysed by using statistical tools like percentage, Chi-square,
weighted average.

Table, diagrams, charts and graphs are also used to analyse the data to present the
result in attractive ways.

TRIBUTIONON THE BASIS OF DEMOGRAFIC VARIABLES OF SAMPLES:

TABLENO.4.1
DISTRIBUTION ON THE BASIS OF DEMOGRAFIC VARIABLES OF SAMPLES
SI.NO VARIABLES

AGE NO.OF PERCENTAGE

RESPONDENTS

1. Below 25 5 8

25-35 21 35

35-45 13 22

45-55 17 28

Above55 4 7

Total 60 100

GENDER NO.OF PERCENTAGE

RESPONDENTS

2. Male 50 83

Female 10 17

Total 60 100

27
 EDUCATIONAL NO.OF PERCENTAGE
STATUS RESPONDENTS

Below HSLC 12 20

HSLC 19 32
3.
PLUS TWO 16 27

Graduate 10 16

PG 3 5

Others 0 0

60 100

28
 WORKING AREA NO.OF
PERCENTAGE
RESPONDENTS

FMCG 10 17
4
. Textiles 10 17

Hotel 10 17

Medicalshop 10 17

Jewellery 10 16

Others 10 16

Total NATUREOF BUSINESS

60100
NO.OFPERCENTAGE RESPONDENTS

5. Soletrade 44 73

Partnership 16 27

Total 60 100
MONTHLY NO.OF
PERCENTAGE SALES
RESPONDENTS

Below30000 6 10

6. 30000-60000 14 23

60000-90000 20 33

90000-120000 10 17

Above120000 10 17

29
Total 60 100
(SOURCE: PRIMARY DATA)

30
 INTERPRETATION

The above table shows that age wise distribution of sample respondents. It
says that 35% the respondents are belonging to the age group of between 25 to 35. And
28%of the respondents are belonging to the age group of between 45 to 55. The 7% of the
respondent are belonging to the age group of above 55.
The above table shows that gender wise distribution of sample respondents. It
says that 83% of the respondents are male and the balance 17% of the respondents are
female. Majority of the respondents are male.
The above table shows that distribution on the basis of educational status of samples
respondents. It says that 32% of the respondents are HSLC, 27% of the respondent are PLUS
TWO. And 20% of the respondents are below HSLC, 16% of them are Graduates. And
remaining 3% of respondents are PG. Majority of the respondent are HSLC

2. DISTRIBUTION ON THE BASIS OF AWARENESS LEVEL ABOUT

GST:

TABLE NO. 4.2.1

HE BASIS OF AWARENESS LEVEL ABOUT GST

TERMS HIGHLY AWARE HIGHLY TOTAL

NUETRAL UNAWARE
AWAR
E UNAWARE
Tax rates 21 27 12 0 0 60
Payment 7 12 30 11 0 60
mechanism
GST credit 0 15 24 21 0 60
Composition 12 22 9 9 8 60
scheme
GST online 9 14 19 10 8 60

31
 procedure
Total 49 90 94 51 16 300
(SOURCE:PRIMARY DATA)

CHART NO.4.1
AWARENESS LEVEL ABOUT GST

30
27

2
1 19

1 14
5
12
1211
10
9
7 9 8
000

TAX GST
RATES PAYMENT GSTCREDITCOMPOSITION ONLINE
MECHANIS M PROCEDU RE
SCHEME
NUETR
HIGHLYAWARE AWAR AL UNAWARE HIGHLYUNAWAR
E E

32
 TABLENO.4.2.2
ANALYSIS ON THE BASIS OF AWARENESS LEVEL ABOUT GST
TERMS 5 4 3 2 1 SCORE WEIGHTED %
AVERAGE
Tax rate 105 108 36 0 0 249 4.15 83
Payment 35 48 90 22 0 195 3.25 65
mechanism
GST credit 0 60 72 42 0 174 2.90 58
Composition 60 88 27 18 8 201 3.35 67
scheme
GST online 45 56 57 20 8 186 3.10 62
procedure
(SOURCE:PRIMARY DATA)

INTERPRETATION:

The above table shows that analysis on the basis of awareness level about
GST of sample respondents. It says that 83% of the respondents are aware about GST, and
67% of the respondents are aware about composition scheme. And 65% of the respondents
are aware about payment mechanism, and 62% of the respondent areaware about GST online
procedure. And the remaining 58% of the respondent are aware about GST credit. Majority of
the respondents are aware about the various tax rates of the GST system.

CHI-SQUARETEST
H0: There is no significant relationship between the educational status and the awareness
level about GST of retailers.

H1: There is a significant relationship between the educational status and the awareness level
about GST of retailers.

TABLE NO.4.2.3
Particulars Highly Aware Neutral Unaware Highly Total
aware unaware
Below 2 6 18 17 7 50
HSLC
HSLC 5 23 36 17 5 86

33
 Plus two 8 23 26 12 4 73
Graduate 19 25 12 4 0 60
PG 16 13 2 0 0 31
Others 0 0 0 0 0 0
Total 50 90 94 50 16 300
(SOURCE: PRIMARY DATA)

TABLE NO.4.2.4
CHI- SQUARE TABLE
2 2
OBSERVED (O) EXPECTED(E) (O-E) (O-E) /E

7 22 225 10.22727
8 12 16 1.333333
19 10 81 8.1
16 5 121 24.2
6 15 81 5.4
23 26 9 0.346154
23 22 1 0.045455
25 18 49 2.722222
13 9 16 1.777778
18 16 4 0.25
36 27 81 3
26 23 9 0.391304
14 29 225 7.758621
17 8 81 10.125

17 14 9 0.642857
16 27 121 4.481481
7 3 16 5.333333
9 14 25 1.785714
TOTAL 87.92053

X
Calculated value = 87.920

34
Degree of freedom = (r-1)(c-1)

35
= (6-1)(5-1) = 5*4 = 20

Level of significance=0.05 Table value =31.410

INTERPRETATION:

Here calculated value[87.920] is higher than the table value

31.410. So we reject null hypothesis and accept alternative hypothesis. Therefore, it found
that there is a significant relationship between the educational status and the awareness level
about GST of retailers.

36
 3. DISTRIBUTIONON THE BASIS OF SOURCE OF GETTING
KNOWLEDGE ABOUT GST:

TABLE NO.4.3
ON THE BASIS OF SOURCE OF GETTING KNOWLEDGE ABOUT GST

SOURCES 6 5 4 3 2 1 SCORE RANK WEIGHTED

AVERAGE
Trade unions 6 20 32 69 46 0 173 5 2.88
Professionals 0 30 40 60 48 0 178 4 2.96
Friends& 3 3.58
relatives 42 25 88 24 36 0 215
Mass media 150 105 36 15 0 0 306 1 5.10
Online 2 5.06
sources 138 125 28 9 4 0 304
Others 0 0 0 0 0 60 60 6 1
(SOURCE: PRIMARY DATA)

INTERPRETATION:

The above table shows that the distribution on the basis of sources of getting
knowledge about GST. It says that out of 60 respondents’ majority of the respondents are
provide 1st rank to mass media, and they can provide last i.e. 6 th rank to the other sources.
Through this analysis mass media is the major source of getting knowledge about GST.

CHART NO.4.2
SOURCES OF GETTING KNOWLEDGE ABOUT GST

350
300
250
200
150
100
50
0

36
 4. DISTRIBUTION ON THE BASIS OF REGISTRATION IN
COMPOSITIONSCHEME:

TABLE NO. 4.4

N THE BASIS OF REGISTRATION IN COMPOSITION SCHEME
PURTICULARS NO. OF RESPONDENTS PERCENTAGE
Yes 50 83
No 10 17
Total 60 100
(SOURCE: PRIMARY DATA)

INTERPRETATION:
The above table shows that distribution on the basis of registration in
composition scheme. It says that 83% of the respondents are registered in composition
scheme, and the remaining 17% of the respondents are not registered in composition scheme.
Majority of the respondents are registered in composition scheme.

CHART NO.4.3
REGISTRATION IN COMPOSITION SCHEME

17%

Yes
No
83%

37
5. DISTRIBUTION ON THE BASIS OF SYSTEM BENEFIT:

TABLE NO. 4.5

DISTRIBUTION ON THE BASIS OF SYSTEM BENEFIT
SYSTEM NO. OF RESPONDENTS PERCENTAGE
VAT 27 45
GST 33 55
Total 60 100
(SOURCE: PRIMARY DATA)

INTERPRETATION:

The above table shows that the distribution on the basis of system benefit of
sample respondents. It says that 55% of the respondents have said that GST is better than
VAT. Majority of the respondents are accepting GST system.

CHART NO.4.4
ON THE BASIS OF SYSTEM BENEFIT

VATGST

45%

55%

38
6. DISTRIBUTION ON THE BASIS OF PROBLEMS RELATED TO
GST PROCEDURES:

TABLE NO. 4.6

DISTRIBUTION ON THE BASIS OF PROBLEMS RELATED TO GST
PROCEDURES
PARTICULARS NO. OF RESPONDENTS PERCENTAGE
Yes 26 43
No 34 57
Total 60 100
(SOURCE: PRIMARY DATA)

INTERPRETATION:
The above table shows that the distribution on the basis of problems related to
GST procedure among sample respondents. It says that 57% of the respondents have said that
there are no problems related to GST procedures, and remaining 43% of the respondents have
said that there are problems related to GST procedures. Majority of the respondents have said
that there is no problem related to GST.

CHART NO. 4.5

PROBLEMS RELATED TO GST PROCEDURES

Yes 43%

No 57%

39
7. DISTRIBUTION ON THE BASIS OF EFFECT OF GST ON SOME
FACTORS:

TABLE NO. 4.7.1

DISTRIBUTIONON THE BASIS OF EFFECT OF GST ON SOME FACTORS

Statement Strongly Agree Neutral Disagree Strongly Tota

agree disagree
GST has increase
the 17 18 19 5 1 60
Cost of production
GST has increase
the 12 9 18 14 7 60
Price of goods
GST has increase
the 4 9 15 22 10 60
Turn over
GST is regulating 9 16 21 8 6 60
The unorganized
sector
Total 42 52 73 49 24 240
(SOURCE: PRIMARY DATA)

CHART NO. 4.6

EFFECT OF GST ON SOME FACTORS

0

25

20

15

10

40
 TABLE NO. 4.7.2
ANALYSIS ON THE BASIS OF EFFECT OF GST ON SOME FACTORS
STATEMENT 5 4 3 2 1 SCORE WEIGHTED %
AVERAGE
GST has 85 72 57 10 1 225 3.75 75
Increase the cost
Of production
GST has 60 36 54 28 7 185 3.08 62
Increase the
Price of goods
GST has 20 36 45 44 10 155 2.58 52
Increase the
turnover
GST is 45 64 63 16 6 194 3.23 65
Regulating the
unorganized
Sector
(SOURCE: PRIMARY DATA)

INTERPRETATION:

The above table shows that analysis on the basis of effect of GST on some
factors. It says that 75% of the respondents have said that GST has increase cost of
production, and 65% of the respondents have said that GST is regulating the unorganized
sector. And 62% of the respondents have said that GST has increase the price of goods, and
52% of the respondents have said that GST has decrease the turnover. Majority of the
respondents have said that GST

41
8. DISTRIBUTION ON THE BASIS OF TAX RATES:

TABLE NO. 4.8.1

DISTRIBUTION ON THE BASIS OF TAX RATES
Dissatisfie d
STATEMENTS Highly Satisfied Neutral Highly TOTAL
satisfied dissatisfied
Various rates 9 18 22 7 4 60
Under GST
system
0% 17 13 0 0 0 30
5% 20 17 13 4 0 54
12% 0 9 15 6 4 34
18% 0 0 7 19 10 36
28% 0 0 2 4 8 14
Goods covered 5 8 19 15 13 60
Under different
Rate of tax
GST system 18 34 8 0 0 60
removing the
Cascading effect
Of tax
Total 70 100 86 54 38 348
(SOURCE: PRIMARY DATA)

CHART NO.4.7
ON THE BASIS OF TAX RATES

Highly satisfied Highly SatisfiedNeutralDissatisfieddissatisfied

0 0 0
4 4 4 8
7 6 10 13
1313 7
22 15
34
17 15 19
3 19
18 17 2
9 20 9 1 8 18
7
0 1 5
0

42
 TABLE NO. 4.8.2
ANALYSIS ON THE BASIS OF TAX RATES
STATEMENTS 5 4 3 2 1 SCORE WEIGHTED %
AVERAGE
Various rates 45 72 66 14 4 201 3.35 67
Under GST
system
0% 85 52 0 0 0 137 4.56 91
5% 100 68 39 8 0 215 3.98 80
12% 0 36 45 12 4 97 2.85 57
18% 0 0 21 38 10 69 1.91 38
28% 0 0 6 8 8 22 1.57 31
Goods covered 25 32 57 30 13 157 2.61 52
Under different
Rate of tax
GST system 90 136 24 0 0 250 4.16 83
removing the
Cascading effect
Of tax
(SOURCE: PRIMARY DATA)

INTERPRETATION:

The above table shows that analysis on the basis of tax rates. It says that 91%
of the respondents have said that they have satisfied about the 0% tax rate, and 80% of the
respondents have said that they have satisfied about 5% tax rate. And 40% of the respondents
have said that they have satisfied about the 28% tax rate, and 38% ofthe respondents have
said that they have satisfied about the 18% tax rate. Majority of the respondents are satisfied
about the 0% tax rates.

43
9. DISTRIBUTION ON THE BASIS OF BENEFITS FROM GST:

TABLE NO. 4.9

DISTRIBUTIONON THE BASIS OF BENEFITS FROM GST
SOURCES NO. OF RESPONDENTS PERCENTAGE
State govt: 14 23
Central govt: 34 57
Consumers 6 10
Retailers 3 5
Not any 3 5
Total 60 100
(SOURCE: PRIMARY DATA)

INTERPRETATION :
The above table shows that distribution on the basis of benefits from GST. It
says that 57% of the respondent are says that central government is get benefit from GST,
and 23% of the respondents are says that state government is get benefit from GST. And 10%
of the respondents says that consumers get benefit from GST, and remaining 5% of
respondents are says that retailers get benefit from GST. Majority of the respondents are said
that central government is get more benefit from GST.
CHART NO. 4.8

BENEFIT FROM GST

Stategovt:Central govt:ConsumersRetailersNotany

5%
5%
23%
10%

44
10. DISTRIBUTION ON THE BASIS OF LOSS FROM
GST:

TABLE NO. 4.10

DISTRIBUTION ON THE BASIS OF LOSS FROM GST
SOURCES NO. OF RESPONDENTS PERCENTAGE
State govt: 2 3
Central govt: 0 0
Consumers 8 13
Retailers 38 63
Not any 12 20
Total 60 100
(SOURCE: PRIMARY DATA)

INTERPRETATION :

The above table shows that distribution on the basis of loss from GST. It says
that 63%of the respondents are says that retailers are the main looser of GST, and 20% of the
respondents are says no one has face any loss from GST. And 13% of the respondents are
says that consumers are face loss from GST, and3% of the respondents are says that state
government face loss from GST. Majority of the respondents are saying that retailers are the
main looser of GST.

CHART NO. 4.9

LOSS FROM GST

Stategovt:Central govt:ConsumersRetailersNotany

3%0%
20% 13%

45
11. DISTRIBUTION ON THE BASIS OF OPINION ABUOT
IMPLIMENTING GST:

TABLE NO. 4.11

DISTRIBUTIONON THE BASIS OF OPINION ABOUT IMPLIMENTING GST
OPINION NO. OF RESPONDENTS PERCENTAGE
Excellent 11 18

Good 14 24

Moderate 20 33

Bad 11 18

Very bad 4 7

Total 60 100
(SOURCE: PRIMARY DATA)

INTERPRETATION:
The above table shows that distribution on the basis of opinion about
implementing GST. It says that 33% of the respondents are says that their opinion is neutral,
and 24% of the respondents are says that their opinion is good. And 18% of the respondent
are says that their opinion is excellent and also bad, and 7% of the respondent are says that
their opinion is very bad. Majority of the respondents’ opinion is neutral.

46
 CHART NO. 4.10
OPINION ABOUT IMPLIMENTING GST

3
3

24

18 18

EXCELLENT GOOD MODERATE BAD VERYBAD

PERCENTAGE

47
12. DISTRIBUTION ON THE BASIS OF IMPACT OF GST ON
NATION’SECONOMY:

TABLE NO. 4.12.1

DISTRIBUTION ON THE BASIS OF IMPACT OF GST ON NATION’S ECONOMY

STATEMENT Strongly Agree Neutral Disagree Strongly TOTAL
agree disagree
GST is
helpful 12 14 22 8 4 60
For overall
development
of
nation

GST is 8 10 19 17 6 60
Essential to
state economy

GST is
reduced 11 15 18 9 7 60
The overall
tax
burden

GST
decreases 12 22 19 7 0 60
The cost of
collection of
Tax revenues
of
The govt:

Total 43 61 78 41 17 240

(SOURCE: PRIMARY DATA)

48
 CHART NO. 4.11
IMPACT OF GST ON NATION’S ECONOMY

23 22
119
9 1 1
7 1 8
14
5 1
111 1
0 1 2

4 GSTISHELP8FULFORGSTIS GSTIS REDUCED GSTDECREASE

ESSENTIALTO THE S
THE
STATE OVERALL TAX COST OF
OVERALL ECONOMY BURDEN COLLECTION
DEVELOPMEN OFTAX
T REVENUES
OF 9 OF
8
NATION THE GOVT:
Strongly agree
Agree Neutral Disagree Strongly disagree

49
 TABLE NO. 4.12.2

ANALYSIS ON THE BASIS OF IMPACT OF GST ON NATION’S ECONOMY

STATEMENT 5 4 3 2 1 SCORE WEIGHTED %
AVERAGE
GST is
helpful 60 56 66 16 4 196 3.27 65
For overall
development
of
nation

GST is 40 40 57 34 6 177 2.95 59

Essential to
state economy

GST is
reduced 55 60 54 18 7 194 3.23 65
The overall
tax
burden

GST
decreases 60 88 57 14 0 219 3.65 73
The cost of
Collection of
Tax revenues
of
The govt:

(SOURCE: PRIMARY DATA)

INTERPRETATION:

The above table shows that analysis on the basis of impact of GST on nation’s
economy. It says that 75% of the respondents have agree about GST is helpful for overall
development of nation, and 73%of the respondents have agree about GST decreases the cost
of collection of tax revenues of the government. And 65% of the respondents have agree
about GST reduced the overall tax burden, and 59% the respondents have agreed about GST
is essential to state economy.

50
Majority of the respondents have agreed about GST is helpful for overall development of
nation.

13. DISTRIBUTIONON THE BASIS OF OPINION ABOUT GST

STRUCTURE:

TABLE NO. 4.13.1

DISTRIBUTION ON THE BASIS OF OPINION ABOUT GST STRUCTURE
STATEMENT Strongly Agree Neutral Disagree Strongly TOTAL
agree disagree

GST is easy
To 9 15 20 12 4 60
understand

GST is simple 5 13 24 14 4 60
To calculate

GST is
simple 7 16 21 10 6 60
& transparent
System of
taxation

Removing the 29 18 13 0 0 60
cascading
Effect of tax
with
introduction of
GST

Total 50 62 78 36 14 240

(SOURCE: PRIMARY DATA)

51
 CHART NO. 4.12
OPINION ABOUT GST STRUCTURE

52
 TABLE N0. 4.13.2
ANALYSIS ON THE BASIS OF OPNION ABOUT GST STRUCTURE
STATEMENT 5 4 3 2 1 SCORE WEIGHTED %
AVERAGE
GST is easy
To 45 60 60 24 4 193 3.21 64
understand

GST is simple 25 52 72 28 4 181 3.01 60

To calculate

GST is
simple 35 64 63 20 6 188 3.13 63
& transparent
System of
taxation

Removing the
145 72 39 0 0 256 4.26 85
cascading
Effect of tax
With
introduction
of
GST

(SOURCE: PRIMARY DATA)

INTERPRETATION:

The above table shows that analysis on the basis of opinion about GST
structure. It says that 85% of the respondents agreed about removing the cascading effect of
tax with introduction of GST, and 70% of the respondents agreed about GST is easy to
understand. And 67%of the respondents agreed about GST is simple and transparent system
of taxation, and 60% of the respondents agreed about GST is simple to calculate. Majority of
the respondents agreed about removing the cascading effect of tax with introduction of GST.

53
14. DISTRIBUTION ON THE BASIS OF GST IN FAVOUR OF
RETAILERS:

TABLE NO. 4.14

DISTRIBUTIONON THE BASIS OF GST IN FAVOUR OF RETAILERS
NO.OF
PURTICULERS RESPONDENTS PERCENTAGE

Yes 31 52

No 29 48

Total 60 100

(SOURCE: PRIMARY DATA)

INTERPRETATION:
The above table shows that distribution on the basis of GST in favour of
retailers. It says that 52% of the respondents are says that GST is in favour of retailers, and
48% of the respondents are say that GST is not in favour of retailers. Majority of the
respondents are saying that GST is in favour of retailers.

CHART NO. 4.13

GST IN FAVOUR OF RETAILERS

48%
52%
Yes
No

55
 15. DISTRIBUTION ON THE BASIS OF INCREMENT OF PROFIT
LEVEL AFTER GST IMPLEMENTATION:

TABLE NO. 4.15

ON ON THE BASIS OF INCREMENT OF PROFIT LEVEL AFTER GST IMPLEMENTATION
NO.OF
PARTICULERS RESPONDENTS PERCENTAGE

Yes 18 30

No 42 70

Total 60 100

(SOURCE: PRIMARY DATA)

INTERPRETATION:
The above table shows that distribution on the basis of increment of profit
level after GST implementation. It says that 70% of the respondents says that they have no
increments in their business profit after implementation of GST, and 30% of the respondents
says that they have increments in their business profit after implementing GST. Majority of
the respondents say that they have no increments in their business profit.

56
 CHART NO. 4.14
INCREMENT OF PROFIT LEVEL AFTER GST IMPLEMENTATION

Yes

No

57
 CHAPTER 5

FINDINGS,SUGGESTIONS ANDCONCLUSIONS

58
SUMMARY,FINDINGS,SUGGESTIONS AND CONCLUSION

SUMMARY

GST is one indirect tax for the entire country. In simple words, Goods and
Service Tax is an indirect tax levied on the supply of goods and services. GST law has
replaced many indirect tax laws that previously existed in India.

This study has been conducted to understand the impact of implementation of

GST among retailers in Tinsukia. This study is reveals that GST implementations have both
positive and negative impact in retail sector.

The 1st chapter describes introduction, statement of the problem, objective of the study,
significance of the study, research methodology etc. The 2 nd chapter deals with review of
literature gives information about the studies related to Goods and Service Tax and
theoretical frame work. The 3rd chapter briefly explains retail outlets.

59
 FINDINGS

 This study is reveals that 83% of the sample respondents are highly aware about GST tax
rates. And 63% of the respondents are aware about composition scheme.

 Under this study it found that, one of the most important source of getting knowledge about
GST is mass media and these condone is online sources.

 83% of the respondents are registered under the composition scheme, and
17%oftherespondentsarenotregisteredunderthe composition scheme.

 This study is found that 55% of the respondents have said that GST is better than VAT, and
45%oftherespondentshavesaid that VAT is better.

 57% of the respondents have said that there is no problem related to GST procedures, and
43% of the respondents have said that there are problems related to GST procedures.

 Most of the respondents [75%] are strongly agreed that GST ha increase the cost of
production, and 65% of respondents are agreed that GST is regulating the unorganized sector.

 Among the sample respondents 91% of the them are highly satisfied about 0% tax rates, and
80%of the them are satisfied about 5% tax rates.

60
 This study is reveals that 57% of the sample respondents have said that central government is
get more benefit from GST, and 23% of them are said that state government is get benefit
from GST.

 63% of the sample respondents are said that retailers are the main looser from GST.

 In my study it is found that 33% of the respondents’ opinion about implementing GST is
neutral, and 24% of the respondents’ opinion is good.

 Most of the respondents [75%] are strongly agreed that GST is helpful for overall
development of nation, and 73% of them agreed that GST is decrease the cost of collection of
tax revenues of the government.

 This study is found that 85% of the respondents are strongly agreed about removing the
cascading effect of tax with introduction of GST, and 70% of them are agreed about GST
easy to understand.

61
 Among the sample respondents 52% of the mare says that GST in favour of retailers.

 Among the sample respondents 70% of the mare says that there are no increments in profit
level after GST implementation.

 The study is reveals that majority of the sample respondents in retail sector are in between the
age group 25-35 [35%]. And 28%of the ample respondents are in between the age group of
45-55.

 Among the sample respondents 83% of the mare male. And 17% of them are female.

 In my study, found that majority [32%] of the respondents are educated up to HSLC. And
27% of the respondents are PLUS TWO.

 This study mainly focused on the sectors FMCG, Textiles, Hotel, Medical shop, Jewellery
etc… which are equally
considered.

 Among the respondents 73% of the mare sole traders and 27% of them doing partnership.

 It is understood that most of the respondent [33%] have monthly sales 6000090000.

62
SUGGESTIONS

To conduct awareness classes among retailers.

GST process must be reduced so that business can operate efficiently in the best interest of
the people and for economic growth.

Rate should be rationalized and reduced. Daily usage items such as soaps, creams, electrical
goods, film tickets should not be taxed at 28%

Composition scheme should also be provided to small scale service providers.

Petroleum products and electricity to be brought within the control of GST.

63
CONCLUSION

This study is reveal that under the proposed GST regime, various Indirect Taxes
would be subsumed and hence it is expected that it would result in a simpler tax regime,
especially for industries like FMCG, Textiles, Hotel, Medical shop, jewellery etc…. Apart
from simplification of tax compliances, the rate of tax will also have a significant impact on
the all the specified sectors. In FMCG sector the VAT rate is amount to approximately 22-
24%, under the GST regime the rate would be in the range of 5% to 28%. And in Textile
industry the VAT rate was 4-5%, under the GST regime the rate would be in the range of 5%
to 18%. And in Hotel industry the VAT rate was 5-20%, under the GST regime the rate
would be in the range of 5% to 18%. And in Medical sector the VAT rate was 4%, under the
GST regime the rate would be in the range of 5% to 12%. And in jewellery industry the VAT
rate was 1%, under the GST regime the rate would be 5%. Thereby resulting in significant
impact for these sectors. i.e. the all these sectors have both positive and negative impact from
GST.

Hence I would like to conclude by saying that the Central government has get
more benefit from GST implementation, and the retailers are the main looser. That is the GST
has both positive and negative impact

64
 BIBLIOGHRAPHY

BOOKS

Dr. Mohan Kumar, CA Yogesh Kumar (2017). “GST & its portable impact on the FMCG
industry in India”, International Journal of Research in Finance and Marketing (IJRFM),
Vol.7Issue 4, April – 2017, pp.66-76

Saurabh Suman (2017). “Study on New GST Era and its Impact on Small Business
Entrepreneurs”, Journal of Accounting, Finance & Marketing Technology, Vol.1, Issue,
02.24-36p.

BOOKS REFERRED

Research methodology by Dr. K. Venugopal

Quantitative techniques by L.R. Potty

Basic numerical skills by Dr. Santhosh Areekuzhiyil

65
APPENDIX

66
 QUESTIONNAIRE

GENERAL INFORMATION
1. Name of the owner
:
2. Name of business
:
3. Age :
4. Gender;
Female
Male PLUSTWO
SSLC
5. Others
Educationalstat Postgraduate
us
Below SSLC
Graduate
6. You are working under the area? tel
Others
FMCG
Textiles Ho Jewellery

Medical shop
Partnership
7. Natu
re of business? Sole trader
8.
Monthly sales:
AWARENESSABOUTGST

9. Below some terms related to GST, for understand your awareness level about GST: kindly
tick the relevant option:
Highl y Awar e Neutr al Unawar e
Sr TERMS Hi
awar un
e e
No

1 Tax rates

2 Payment mechanism

67
3 GST credit

56

68
 4 Composition scheme

5 GST online procedure

10. Please rank the following, how do you get knowledge about GST?

SOURCESRANK
Through trade union s
Professionals

Friend & relatives

Mass media
Online sources
Others

11. Are you registered under the composition scheme? Yes No

12. Which system do you think more beneficial? VAT GST

13. Do you face any problem related to GST like tax procedure, paper work, filing return etc…
?
Yes No
14. Below are some of the statement regarding effect of GST on some
factor is given?
Kindly tick the relevant option:

Strongl y Agre e Neutr al Disagr ee Stron

Sr Statement
disag
agree
No

1 GST has increase the cost of

production
2 GST has increase the price of goods
3 GST has increase the turnover

4 GST is regulating the unorganized sector

57

70
Below some statement associated with GST tax rates fixed by department, kindly tick the
relevant option:
Satisfie d Neutr al Dissatisfi ed
Sr Statement Highly High
satisfie dissa
d ed
No

1 Are you satisfied with

Various rates under
GST
System

0%tax (fish, chicken,

I. salt,
bangles,
handloom)

5%tax(coffee,
II. tea,
medicines,
rusk)

III. 12%tax(cell phones,

umbrella, fruit juices)

18% tax(soups,
IV. camera,
Steel products)

28% tax(hair
V. shampoo, dish
washer, dye)

Are you satisfied with

2 Goods
Covered under different
Rate
Of tax

GST system remove

3 The
Cascading effect of tax

71
16. Who have been main benefited after implementation of GST?

72
 State Centre Govt: Consume rs
Govt:

Retailers Not any

17. Who
is the main looser?
State Govt: Centre Govt: Consumers
Retailers Not any

73
 18. What is your opinion about implementing GST?

Excellent Bad Good Moderate

Very bad
19. Opinion about impact of GST on economy?

Strongl yAgree Disagree

Sr Statement Neutral Strongly
dis

agree ee
No

1 GST is helpful for

overall development of

nation

2 GST is essential to state eco GST is nomy

3 reduced the
Overall tax burden

4 GST decreases the cost of collection of tax revenues of the government

20. Opinion about GST structure?

Strongl y Agre e Neutr al Disagr ee Str

Sr Statement
dis
agree e
No

1 GST is easy to understand

2 GST is simple to calculate

74
 GST is simple and transparent
3
System of taxation

Removing the cascading effect of

4
Tax with introduction of GST

21. Is the GST in favour of retailers? Yes No

59
22. Have you got any increment in your profit level after implementation of
GST?
Ye N
s o

23. If any suggestions:

……………………………………………………………………………………
……

……………………………………………………………………………………
……..

75
THANK YOU

76
76