The document discusses foundational elements of project management including defining a project, objectives, deliverables, and the relationship between projects, processes, programs, and portfolios. It also discusses the importance of project management, criteria for successful projects, indicators and reasons for project failure, and requirements for a successful process.
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Elec 2 Midterm Reviewer
The document discusses foundational elements of project management including defining a project, objectives, deliverables, and the relationship between projects, processes, programs, and portfolios. It also discusses the importance of project management, criteria for successful projects, indicators and reasons for project failure, and requirements for a successful process.
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REVIEWER ELEC 2- PROJECT MANAGEMENT
CHAPTER 1. FOUNDATIONAL ELEMENTS OF process is a one-time activity that achieves a
PROJECT MANAGEMENT specific result; instead, it defines how a particular function is to be done every time. A PROJECT is a temporary endeavor undertaken to create a unique product, service, or result. It PROGRAM- This term can describe two different is undertaken to fulfill objectives by producing situations. First, a program can be a set of goals deliverables. that gives rise to specific projects, but unlike project a program can never be completely An objective is defined as an outcome toward accomplished. Second, a program sometimes which: refers to a group of specified projects that ⚫ Work is to be directed achieve a common goal ⚫ A strategic position to be attained ⚫ A purpose to be achieved PORTFOLIO- A portfolio is a collection of ⚫ A result to be obtained projects, programs and subsidiary portfolios and ⚫ A product to be produced operations managed as a group to achieve ⚫ Or a service to be performed. strategic objectives
Deliverable- A deliverable is defined as any
PROJECT MANAGEMENT PROCESS unique and verifiable product, result, or capability to perform a service that is required PROJECT MANAGEMENT - is the application of to be produced to complete a process, phase, knowledge, skills, tools, and techniques to or a project. Deliverables may be tangible or project activities to meet the project intangible. requirements. Project management enables organizations to execute projects effectively COMPONENTS OF A PROJECT and efficiently. SPECIFIC SCOPE - Desired result or product SCHEDULE - Established dates when project IMPORTANCE OF PROJECT MANAGEMENT would start and end. REQUIRED RESOURCES - Budget that limits the ⚫ Increase chances of success; amount of people, supplies, money and other ⚫ Meet business objectives; resources. ⚫ Satisfy stakeholder expectations; ⚫ Optimize the use of organizational RELATIONSHIP BETWEEN THE THREE resources; COMPONENTS OF A PROJECT ⚫ Deliver the right products at the right time, ⚫ Respond to risks in a timely manner, ⚫ Resolve problems and issues, ⚫ Identify or terminate failing projects, ⚫ Manage constraints (e.g., scope, quality, schedule, costs, resources); ⚫ Manage change in a better manner.
FOCUS OF PROJECT MANAGEMENT- is to
manage interdependencies among projects, and RELATIONSHIP OF PROJECT, PROCESS, also do the following: PROGRAM, PORTFOLIO. ⚫ Resolve conflicts and constraints issues PROCESS- A process is a series of routine steps ⚫ Maintain alignment with a strategic to perform a particular function, such as a direction procurement process or a budget process. A ⚫ Utilized a shared governance REVIEWER ELEC 2- PROJECT MANAGEMENT
CRITERIA FOR A SUCCESSFUL PROJECT 4 PHASES OF PROJECT MANAGEMENT
⚫ Finishing the project schedule ⚫ Keeping cost within the budget ⚫ Meeting quality goals (or outcome) ⚫ agreed upon by the project stakeholders and the project team.
GOLDEN RULE OF PROJECT MANAGEMENT
SUCCESS 1. Obtain consensus on project outcome. 2. Build the best team possible. 3. Develop a plan and keep it updated. REQUIREMENT FOR A SUCCESSFUL PROCESS 4. Have a realistic schedule 5. Determine what are needed to get things ⚫ INFORMATION done. • Accurate, timely and complete data for 6. Gain the support of stakeholder and the planning, performance monitoring management. and final assessment of the project 7. Have an appropriate scope for the project ⚫ COMMUNICATION 8. Always remember that people count. -clear, open and timely sharing of 9. Keep others informed of what is happening information with appropriate individuals 10. Be open to possible changes. and groups throughout the project’s 11. Be ready and willing to try new things. duration 12. Be a leader ⚫ COMMITMENT • Team members’ personal promises to produce the agreed upon result on time INDICATORS OF PROJECT FAILURE and within budget 1) Failure in achieving the objectives for which the project was undertaken, ADAPTIVE APPROACH 2) Unsatisfied stakeholders, 3) Poor quality and cost overruns, and 4) Missed deadlines that could lead to loss of reputation of the organization.
REASONS FOR PROJECT FAILURE
a) Poor project and program management discipline. b) Lack of executive-level support. c) No linkage to the business strategy. d) The wrong team members. e) No measure for evaluating the success of ADAPTIVE APPROACH TO PROJECT the project. MANAGEMENT f) Lack of a robust risk strategy. ⚫ Approach tasks iteratively g) Inability to manage change. ⚫ Have fast cycles ⚫ Emphasize early value delivery ⚫ Staff the project with people who can adapt REVIEWER ELEC 2- PROJECT MANAGEMENT
CHAPTER 2. TYPES OF PROJECTS numerical form. ‘How much,
how often, how many’ TYPES OF PROJECTS • QUALITATIVE RESEARCH- 1. Business Planning and Development provides answers to questions 2. Market Research that do not demand a quantified 3. Marketing Strategy Development answer. ‘Who, what, when’ 4. Developing Promotional Campaigns II. SECONDARY RESEARCH 5. Planning Sales Force Activity • Based on information that has been 6. New Product Development collated earlier for reasons other than 7. Developing Proposals for Financial Support the project at hand. 8. Staff Recruitment 9. Information Systems Development Note: Marketing research takes a number of 10. Exporting and International Marketing forms. ➢ MARKET INTELLIGENCE- an on-going BUSINESS PLANNING AND DEVELOPMENT review of articles, reports and customer • it offers the project consultant a broad gossip about a market opportunity to contribute to the ➢ COGNITIVE STUDY- aimed at development of the business. consolidating the experience of a group of managers and insights into their Outcomes desired from Business Development working environment. a. Development of new products ➢ COMPLEX STATISTICAL TECHNIQUES OR b. Expansion of the business into market SOPHISTICATED PSYCHOMETRIC sectors METHODOLOGIES- to develop a c. Growth of the business within its core complete picture of how customers see markets by capitalizing market growth or and buy a product category and the market share increase details of their expenditure. d. Increasing profits through cost- reduction programs MARKETING STRATEGY DEVELOPMENT • the approach the business will take in MARKET RESEARCH order to get the customers’ attention • The process through which project and critically get them to spend their consultant discover the nature of the money on the business’ products and competitive environment in which service they are operating. PROMOTIONAL CAMPAIGNS 2 Types of Marketing Research • is any program of activities dedicated I. PRIMARY RESEARCH to informing customers about a • Information collected for specific product, stimulating their interest and project. encouraging purchase • QUANTITATIVE RESEARCH- Examples of Promotional Campaigns provides answer to questions 1. Advertising when those answers need to be 2. Public relations campaigns expressed in statistical or 3. Sales drives 4. Direct mailings REVIEWER ELEC 2- PROJECT MANAGEMENT
5. Exhibitions parts of the organization on projects
6. In-store demonstration that need their specialized expertise. SALES FORCE ACTIVITY Key Issues that might be addressed: UPPER MANAGEMENT 1. Overall organizational structure of the • Creates the organizational team environment, oversees the 2. Sales team training development and use of operating 3. Sales team motivation policies, procedures and practices and 4. Planning sales campaign- is a plan encourages and funds the detailing the sales team will be used development of required information systems. SALES CAMPAIGNS- is a plan detailing how sales team will be used. FUNCTIONAL MANAGERS • Responsible for orchestrating their staff’s assignments among different CHAPTER 3. KEY PLAYERS IN THE PROJECT projects. MANAGEMENT PROCESS • Provide the necessary resources for their staff to perform their work in • THE FUNCTIONAL STRUCTURE accordance with the highest standards • Brings together people who perform of technical excellence. similar tasks or who use the same kinds of skills and knowledge in functional KEY PLAYERS IN THE PROJECT MANAGEMENT groups. PROCESS • People are managed through clear 1. Project Owner lines of authority that extend through Person who initiates the project, each group and ultimately, to a single finances it and heads up the business person at the top. unit where the project’s products or services will be used. • THE PROJECTIZED STRUCTURE • Groups together all personnel working on a particular project. • Often located together and under direct authority of the project manager for the duration of the project
Project Manager has almost total authority over
the members of his team in the projectized 2. Project Sponsor structure. Person who provides top-level justification, funding, liaison and • THE MATRIX STRUCTURE reporting, as well as providing specific • Combines elements of both functional and pragmatic support to the project and projectized structures to facilitate manager the responsive and effective participation of people from different REVIEWER ELEC 2- PROJECT MANAGEMENT
CHAPTER 4. DEFINING THE PROJECT
MANAGER’S ROLE, RESPONSIBILITIES AND QUALIFICATIONS
Note: The project manager identifies the central
problem to solve and determines, with input from the sponsor and stakeholders. 3. Project Manager Person ultimately responsible for the COMMON PROJECT MANAGEMENT TASKS successful completion of the project. ➢ Establishing objectives ➢ Breaking work into well-defined tasks ➢ Charting the sequence of tasks ➢ Scheduling ➢ Budgeting ➢ coordinating a team ➢ Reporting and, ➢ Communicating throughout the project
GENERAL TYPES OF ACTIVITIES (PMT)
• Planning and Definition Activities • Implementation and control activities
The Leadership Roles of the Project Manager
• Interpersonal Role • Informational Role 4. Project Team Members • Decisional Role People responsible for successfully performing individual project activities. Traits of a Good Project Consultant/Manager A. Project Management Skills 1. An ability to define objectives and outcomes. 2. An ability to develop formal plans. 3. An ability to sequence and prioritize tasks. 4. An ability to manage financial resources that are to be invested in the consulting project. 5. An ability to recognize the human expertise necessary to deliver the project. 6. An ability to manage personal time REVIEWER ELEC 2- PROJECT MANAGEMENT
7. An ability to convince through
B. Analysis Skills verbal, written and visual mediums 1. An ability to identify what 8. An ability to negotiate objectives information is available in a and outcomes particular situation 9. An ability to communicate ideas 2. An ability to identify what succinctly and precisely information is needed in a particular situation 3. An ability to process that CHAPTER 5. INTRODUCTION TO PROJECT information and to identify MANAGEMENT BODY OF KNOWLEDGE important relationships within it 4. An ability to draw meaning from that I. PROJECT INTERGATION information and use it to support MANAGEMENT – address some decision making 5. An ability to business needs. When the project is recognize the business profile of completed, the product or service strengths, weaknesses and produced by the project needs to capabilities be integrated into the company’s 5. An ability to recognize the ongoing operations. opportunities and challenges the environment offers the business Baseline Plan 6. An ability to assess the business • Allows the manager to see how the financial situation project changed over the course of the 7. An ability to evaluate the business project and should provide valuable markets and how they are information for lessons learned at developing project close-out 8. An ability to assess the business internal conditions Work Authorization System 9. An ability to analyze the way in • A formal process approving project which decision-making occurs within work that makes sure the right work is the business being done at the right time in the right way. C. RELATIONSHIP-BUILDING SKILLS 1. An ability to build rapport and trust II. PROJECT SCOPE MANAGEMENT- with the enterprise management project manager needs to clarify 2. An ability to question effectively what is included in the project as 3. An ability to demonstrate leadership well as what is not included in the 4. An ability to work effectively as a project. member of a team 5. An ability to develop selling Scope Creep strategies • When the project keeps getting bigger 6. An ability to use information to make and more complex a case for a particular course of action III. PROJECT SCHEDULE MANAGEMENT – many people often refer to REVIEWER ELEC 2- PROJECT MANAGEMENT
project management as a detailed IX. PROJECT PROCUREMENT
time management exercise. MANAGEMENT- almost all projects need to buy goods and services Note: TIME MANAGEMENT is one of the three from outside the company. It elements referred to as the triple constraints. includes negotiating contracts and payment schedule and can IV. PROJECT COST MANAGEMENT- potentially involve locations all over “how are you doing against the the world. budget? The project manager is always asked to report on how X. PROJECT STAKEHOLDER much money he has spent to MANAGEMENT- an extremely complete the project. important part of project management. Identifying and V. PROJECT QUALITY MANAGEMENT- managing the stakeholders is quality is a key component in any paramount to success. project.
VI. PROJECT RESOURCE
MANAGEMENT- managing human resources over the course of the project is one of the most important aspects of a successful project.
▪ Organizational Planning ▪ Staff Acquisition ▪ Making them a team
VII. PROJECT COMMUNICATIONS
MANAGEMENT- communication is a key success factor in all projects. One can predict how successful a project will be by assessing how well the project team members communicate with each other and how well the project manager communicates with the stakeholders.
VIII. PROJECT RISK MANAGEMENT- the
project manager can never control everything around the project, using a strong project management methodology helps him to manage risk effectively.