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Ibrahem Emad Abd El-Tawab: - AGC Academy For Programming - It Mcse - Ccna - Ccna Security - Itil

This document contains a resume for Ibrahem Emad Abd El-Tawab. It lists his education, work experience, skills, and personal information. His education includes a degree from AL Azhar University and certifications in IT. His work experience includes various IT roles supporting customers and networks. His skills include technical skills like Windows, networking, and troubleshooting as well as soft skills like teamwork, time management, and communication.

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mohamed.shafey
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37 views1 page

Ibrahem Emad Abd El-Tawab: - AGC Academy For Programming - It Mcse - Ccna - Ccna Security - Itil

This document contains a resume for Ibrahem Emad Abd El-Tawab. It lists his education, work experience, skills, and personal information. His education includes a degree from AL Azhar University and certifications in IT. His work experience includes various IT roles supporting customers and networks. His skills include technical skills like Windows, networking, and troubleshooting as well as soft skills like teamwork, time management, and communication.

Uploaded by

mohamed.shafey
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as PDF, TXT or read online on Scribd
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Ibrahem Emad Abd El-Tawab

[email protected]
Mobile :( +20)111-445-7887
12-a Al-Sarayat st., Abbasya, Cairo,Egypt

• Faulty of Theology – AL Azhar University ( under grads’)


• AGC Academy for programming ( Master )
• IT MCSE – CCNA – CCNA SECURITY – ITIL ( Master )

EDUCATION
WORK EXPERIENCE

• I.T ( free-lance )
• Business Relationships & IT Of Import & Export
(ZAYYAT Trading Co.)
• Customer Service Technical support ( TE Data )
• Customer Service Technical support ( Vodafone Egypt )
• IT Specialist at ( I-Sourcing ) IT Provider
• Consumer sales - Incentive Team at ( Vodafone Head Quarter )
• IT Specialist at ( B-Tech ) in head quarter and serving for 70 branches remotely
• IT Specialist at ( wasla outsourcing )
SKILLS : • Team leader at (ITI) information technology International solutions & POS Solutions
Technical skills:

• Windows applications.
• install software Printers , Routers ,Access point and Projectors other peripherals
installation and configuration and troubleshooting
• Active Directory, Group Policy, File Share, DNS & DHCP administration activities.
• CCTV security system installation and configuration and troubleshooting.
• Verify the functionality of hardware and software components.
• Manage the daily operations of the IT department.
• Diagnose hardware and software problems, and replace defective components.
• Perform data backups and disaster recovery operations.
• Maintain and administer computer networks and related computing environments,
including computer hardware, systems software, applications software, and all
configurations.
• Perform routine network startup and shutdown procedures, and maintain control records.
• Design, configure and test computer hardware, networking software and operating
system software.
• Recommend changes to improve systems and network configurations, and determine
hardware or software requirements related to such changes.
• Confer with network users about how to solve existing system problems.
• Monitor network performance in order to determine whether adjustments need to be
made, and to determine where changes will need to be made in the future.
• Load computer tapes and disks,
• Analyze equipment performance records in order to determine the need for repair or
replacement.
• Maintain logs related to network functions, as well as maintenance and repair records.
• Research new technology, and implement it or recommend its implementation.
Soft skills: • Maintain an inventory of parts for emergency repairs.

• Ability to work under pressure


• Team work: I was working in a team of about 30 members. I used to share my effort with my
colleagues to maintain the work, and keep our team’s image
• Time management: Maintaining the work tasks, and sharing with my team’s tasks needs a
professional time management skills to assign a priority and a time line for each task.
• Good Communication skills

PERSONAL INFORMATION
 Birth date: 28 AUG. 1984
 Marital status: Married
 Nationality: Egyptian
 Military status: Done

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