PHILIPPINE NORMAL UNIVERSITY
The National Center for Teacher Education
South Luzon Campus
Lopez, Quezon
CITIZEN’S CHARTER
REGISTRAR’S OFFICE
Title of Frontline Service : Filling of Application for Documents
Schedule of availability of service : Monday – Friday, 8:00am – 5:00pm
Key Person : Coordinator, Admission and Registrar
Who may avail of the service? : Graduate and Undergraduate Students and Alumni
What are the requirements? : 1. Accomplished Request Form
2.
Duration : 30 minutes
How to avail this service? : Graduate, Undergraduate Students and Alumni.
Applicants may apply for the issuance of the following documents
1. Transcript of Records
Graduate
Certificate of Teaching Program
Undergraduate
2. Certification
Completion of Academic Requirement (CAR)
Detailed Description of Subjects
Enrolment
General Weighted Average (GWA)
Grades
Graduation
Units Earned
3. Diploma
Duplicate
4. Evaluation of Grades (Graduate Level)
5. Checklist of Courses
6. Completion of Grades
7. Certified True Copy of Entrance Data
8. Honorable Dismissal/Transfer Credential
9. Withdrawal of Courses
10. Others
CAV (Certification of Authentication and Verification of Documents
DFA Endorsement
Step Applicant /Client Service Provider Duration Person in-Charge Fees Form/Documents of
of Activity Applicants
1 Fill-out Application Form for Issues and checks 2 minutes Registrar / Staff None Request Form
Documents Application Form for
Documents
2 Present Request Form a the Provide Order of 2 minutes Accounting Services None Order of Payment
Accounting Office and Payment with Staff
secure order of payment corresponding
amount
3 For first-time applicant, a Issues General 20 minutes Coordinators: None General Clearance Form
general clearance is Clearance Admission and
required if documents Registrar, Library
applied for are any of the Services ,Torch
following: TOR, Diploma Publication,
and Evaluation of Grades in CASDU,Guidance
the Graduate Level. Services, Student
Secure General Clearance Services, Adviser ,
at the Accounting Office. Cashier, Property
*If not Applicable proceed Services, Head of
to STEP 4* Academics,
Executive Director
4 Pay the indicated fee for the Accept Cash 3 minutes Cashier As Official Receipt and
request and secure official Payment and issues prescribed in Application for
receipt of the payment at corresponding the PWEBSS Documents
the Cashier’s Office Official receipt Based on the
number of
Copies
applied for
5 Present Request Form with Verifies Receipt and 3 minutes Registrar / Staff None Claim stub/slip
Official receipt at the issue the claim
Registrar’s Office stub/slip.
END OF TRANSACTION Total no. of Minutes :30 minutes
PHILIPPINE NORMAL UNIVERSITY
The National Center for Teacher Education
South Luzon Campus
Lopez, Quezon
CITIZENS’ CHARTER
REGISTRAR’S OFFICE
Title of Frontline Service : Application for Admission Test in Undergraduate
(For Incoming Freshmen)
Schedule of availability of service : Monday – Friday, 8:00am – 5:00pm
Key Person : Coordinator, Admission and Registrar
Who may avail of the service? : Graduate and Undergraduate Students and Alumni
What are the requirements? : 15 minutes
1. Accomplished Application Form
2. High School Card (original/photocopy)
3. Transcript of Record and Honorable Dismissal (For Transferees)
4. Certificate of Good Moral Character
5. Certified True Copy of Birth Certificate
6. Admission Test Fee P350.00
Duration : 15 minutes
How to avail this service? : Interested Incoming Freshmen
S Applicant /Client Service Provider Duration of Person in- Fees Form/Documents
te Activity Charge of Applicants
p
1 Present admission Evaluates admission 3 minutes/applicant Coordinator, None High School Card
requirements for requirements submitted Admission and /Transcript of
evaluation by the applicant Registrar/Staff Records
2 Get and Fill out Issues Application 4 minutes/applicant Coordinator, None ` Application Form
Application Form for Checks Information Admission and for Admission
Admission Test entries of applicant and Registrar/Staff
attach requirements
3 Proceed to Accounting Provide Order of 2 minutes Accounting Staff None Order of Payment
Office and Secure Order Payment with and Application
of Payment corresponding amount Form
4 Pay the Admission Test Accept Cash Payment 3 minutes Cashier P 350 Official Receipt
at the Cashiers Office and issues /Application Form
corresponding Official
receipt
5. Present Official Receipt Issues Examination 3 minutes Coordinator, None Examination
and Submit the Permits and Compiles Admission and Permit
Application Form at the accomplish form Registrar/Staff
Registrar’s Office
END OF TRANSACTION Total no. of Minutes :15 minutes
PHILIPPINE NORMAL UNIVERSITY
The National Center for Teacher Education
South Luzon Campus
Lopez, Quezon
CITIZENS’ CHARTER
REGISTRAR’S OFFICE
Title of Frontline Service : Undergraduate Enrolment for Regular Sophomore to Senior Students
Schedule of availability of service : As Schedule in the University Calendar
Key Person : Registrar’s Office Staff
Who may avail of the service? : Undergraduate Regular Student
What are the requirements? : 1. Student ID card
2.
Duration : 17 minutes
Procedure to avail the Service
Step Applicant/Client Service Provider Duration of Activity Person in-Charge Fees Form/Document/s of
Applicant
1 Open Personal Assist Students in 10 minutes Staff None Assessment /Student
PWEBSS Account, checking their Voucher
Check the Schedule schedule
of Classes posted in
your Portal and Print
the assessment
2 Proceed to Provide Order of 2 minutes Accounting Staff None Assessment /Student
Accounting Office Payment with Voucher and Order of
and Secure Order of corresponding Payment
Payment amount
3 Pay Tuition & Accepts Payment 3 minutes Cashier As prescribed in Official Receipt of
Miscellaneous fees for enrolment the PWEBSS Payment
at the Cashier’s Computed
Office based on the
number of units
taken
4 Proceed to the Print out students 3 minutes Registrar’s None Registration Form
Registrar’s office Registration Form Office Staff
and present Official and Validate ID
Receipt
END OF TRANSACTION Total No. of Minutes = 17 minutes
PHILIPPINE NORMAL UNIVERSITY
The National Center for Teacher Education
South Luzon Campus
Lopez, Quezon
CITIZENS’ CHARTER
REGISTRAR’S OFFICE
Title of Frontline Service : Enrolment of Irregular/Readmitted Students
Schedule of availability of service : As Schedule in the University Calendar 8:00 am- 5:00 pm
Key Person : Registrar’s Office Staff
Who may avail of the service? : Irregular/Readmitted Students
What are the requirements? : Clearance; Certificate of Readmission
Duration : 23 minutes
Procedure to avail the Service
Step Applicant/Client Service Provider Duration of Activity Person in-Charge Fees Form/Document/s of
Applicant
1 See the Registrar Evaluates 5 minutes Registrar None Copy of Grades and
for Evaluation of students Evaluation Sheet
subjects to be records/file
enrolled
2 Open Personal Assist Students in 10 minutes Staff None Assessment /Student
PWEBSS Account, checking their Voucher
Check the Schedule schedule
of Classes posted in
your Portal and Print
the assessment
3 Proceed to Provide Order of 2 minutes Accounting Staff None Assessment /Student
Accounting Office Payment with Voucher and Order of
and Secure Order of corresponding Payment
Payment amount
4 Pay Tuition & Accepts Payment 3 minutes Cashier As prescribed in Official Receipt of
Miscellaneous fees for enrolment the PWEBSS Payment
at the Cashier’s Computed
Office based on the
number of units
taken
5 Proceed to the Print out and 3 minutes Registrar’s None Registration Form
Registrar’s office Issues students Office Staff
and present Official Registration Form
Receipt and Validate ID
END OF TRANSACTION Total No. of Minutes = 23 minutes
PHILIPPINE NORMAL UNIVERSITY
The National Center for Teacher Education
South Luzon Campus
Lopez, Quezon
CITIZENS’ CHARTER
REGISTRAR’S OFFICE
Title of Frontline Service : Enrolment of Incoming Freshmen (Undergraduate)
Schedule of availability of service : As Schedule in the University Calendar 8:00 am- 5:00 pm
Key Person : Registrar’s Office Staff
Who may avail of the service? : Incoming Freshmen
What are the requirements? : Certificate of Admission
Duration : 22 minutes
Procedure to avail the Service
Step Applicant/Client Service Provider Duration of Activity Person in-Charge Fees Form/Document/s of
Applicant
1 Submit Certificate of Check students 2 minutes Registrar’s None Certificate of
Admission at the Certificates of Office Staff Admission/Registration
Registrar’s Office Admission and Slip
and Registration slip Issue Registration
form slip
2 Proceed to Assist students 2 minutes Registrar’s None Registration Slip
Designated room Office Staff
and copy your
schedule
3 Open Personal Assist Students in 10 minutes Staff None Assessment /Student
PWEBSS Account, checking their Voucher and Registration
Check the Schedule schedule Slip
of Classes posted in
your Portal and Print
the assessment
4 Proceed to Provide Order of 2 minutes Accounting Staff None Assessment /Student
Accounting Office Payment with Voucher and Order of
and Secure Order of corresponding Payment
Payment amount
5 Pay Tuition & Accepts Payment 3 minutes Cashier As prescribed in Official Receipt of
Miscellaneous fees for enrolment the PWEBSS Payment
at the Cashier’s Computed
Office based on the
number of units
taken
5 Proceed to the Print out students 3 minutes Registrar’s None Registration Form
Registrar’s office Registration Form Office Staff
and present Official and Issues
Receipt Students
Registration Form
END OF TRANSACTION Total No. of Minutes = 22 minutes
