BAHRIA UNIVERSITY (KARACHI CAMPUS)
MIDTERM EXAMINATION – FALL SEMESTER – 2023
(COURSE TITLE: ORAL COMMUNICATION - COURSE CODE: ENG-232)
Class: BBA 3A,B,C,D,E,G,H,I (Morning / Evening / Weekend)
Course Instructor: Ms. Zenab, Ms. Hamna, Ms. Nazish, Mr. Hanif Time Allowed: 90 Minutes
Date: ( /11/2023) Session: FALL Max Marks: 25
Student’s Name: ____________________ Reg. No: ___________
Note: (If any)
Attempt all objectives in the question paper and attach it in answer sheet. Attempt subjective paper in the
answer copy. Do not cut or over write. Do not select more than one answer. Use blue pen for answers and
black for questions.
OBJECTIVE SECTION
Question 1:
Choose the correct answer (5 Marks)
1. Listening is the ability to _________ and respond to the meaning of another
person spoken and nonverbal messages.
A. Understand
B. Analyze
C. Respect
D. All of the above
2. Which of these is not a step in the listening process?
A. Stop talking
B. Receiving
C. Misinterpreting
D. Responding
3. Mostly emotional barriers are faced by _____
A. Introverts
B. Extroverts
C. Listeners
D. Talkative
4. Voice expressions can be judged by _____
A. Vocals
B. Tone of voice
C. Speed of voice
D. Word selection
5. Sadness can be judged by ______
A. Slow speed of voice
B. Carelessness
C. Nervousness
D. Pauses
6. Good speaking skill could build ____
A. Activation
B. Leadership skills
C. Future
D. Money
7. 75% of your personality is based on ______
A. Dressing
B. Education
C. Physical features
D. Confident speaking
8. Speaking loudly in short sentences show ___
A. Politeness
B. Aggression
C. Normal behavior
D. Sadness
9. An active listener immediately understands ____
A. What other person is saying?
B. What he wants to say?
C. What is the logic behind his saying?
D. What is he trying to say?
10. Good speakers have more chances of ____
A. Making money
B. Motivation
C. Career advancement
D. None of the above
Question 2:
State the items as true or false: (2.5 Marks)
1. Body motions may be used to control or regulate the flow of a conversation or other
communication transactions. TRUE
2. Men and women do not show differences in their use of non-verbal communication
behavior. FALSE
3. Parallel language is the language in which terms are changed because of the sex, race,
or other characteristic of the individual. TRUE
4. In high power distance cultures inequalities in power are played down. FALSE
5. The feeling or evaluations we personally associate with a word represents connotation.
TRUE
Question 3:
Fill in the blanks with the correct answer. (05 Marks)
1. _______COMMUNICATION___________ is the process through which people create
and manage their relationships.
2. The _PHYSICAL CONTEXT__ context includes its location and the environmental
conditions.
3. The highness or lowness of a vocal tone is referred to as ___INTONATION_____.
4. The nature of relationship that exists between people is ____SOCIAL__ context.
5. ___THOUGHTS____ are ideas and feeling that exist in your mind.
6. ___INTERFERENCE____ is any stimulus that gets in the way of sharing meaning.
7. ___LANGUAGE___ is both the body of words and the system for their use in
messages.
8. Body movements consist of two elements ___GESTURES_____and__POSTURES___.
9. ___SEMENTIC NOISE____noise describes the lack of the shared meanings in
communication which arises from using terminology or jargon.
10. ___COLLECTIVIST__ Cultures have speech communities with high context
communication.
SUBJECTIVE SECTION
Question 4:
Short Question___________________________________________________(7.5Marks)__
Q1. What is Denotation and Connotation? Give an example of a suitable word that refers to
both meanings. (2)
Q2. What is Context? Explain any one. (1)
Q3. What is paralanguage? Explain any one. (1)
Q4. How is a message formed? List all the steps involved in a communication process. (1.5)
Q5. Define the following terms: (2)
a. Kinesics c. Proxemics
b. Chronemics d. Haptics
Question 5:
Case Study (5Marks)
Mark has been working in a company called Ceaser as data analyst. The Managing
Director of the company is Mr. Anthony, who owns 90% of the shares, whereas the
CEO, Mr. Julius has only 10% of the share.
Mr. Julius has a team of graphic designer, digital marketing and data analyst. Mark
along with his another colleague Tony is doing graphic designing and data analysis. He
takes expertise for Mr. Tony for graphic designing. Tony gives firm and positive
directions to Mark so that his data is accurate. Somewhere Julius is trying to push Mark
in another direction and wants his plans to be implemented.
1. What is Anthony's position in the company?
MANAGING DIRECTOR
2. How can Julius increase his shares in the company and what are his intentions?
JULIUS WANTS TO INCREASE HIS SHARES BY MAKING MARK
& TONY WORK FOR HIM.
3. Who do you think has an assertive behavior in the company?
TONY
4. Who has a submissive role in the company?
MARK
5. Do you observe any passive or manipulative behavior by any member of the
company? Give your own reasoning.
ANS. MR.ANTHONY IS MORE PASSIVE & JULIUS IS MANIPULATIVE
