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•E-mail: is short for electronic mail and has quickly caught on as the primary method of electronic communication because it’s fast and convenient and it
reduces postage and long-distance phone call expenses.
•With e-mail, the sender and receiver don’t have to be available at the same time to communicate. a
•Some e-mail accounts are client-based and use programs such as Microsoft Outlook. Client- based systems are normally tied to a local Internet service
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provider (ISP) and use that domain for an address. If a user changes ISPs, his or her e-mail address changes.
•Web-based e-mail, on the other hand, finds the messages at a host site received by and stored on a mail server and can be accessed from anywhere. A
Web-based e-mail address will stay the same no matter what ISP is used. Free e-mail accounts such as Yahoo! or Hotmail use Web-based e-mail clients.
•Be careful what you say in an e-mail message because it might come back to haunt you.
2- Instant Messaging
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•Instant messaging (IM) uses real-time text-based conversations, similar to chat rooms
• Personal and business uses sÑ → \
•Examples include:
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• List of contacts: buddy list •AOL Instant Messenger •Yahoo! Messenger •Windows Live Messenger
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•Many of the popular IM services are proprietary, but universal chat services are now
available to allow users to communicate no matter which service they use.
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• Uses technology similar to e-mail to send voice data digitally Voice is digitized as an alternative to analog phone lines.
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2– Paid services connect phone to computer like Vonage through a special adapter.
3– Cable/DSL providers offer phone through broadband
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Web 2.0
• Web interactions between people, software, and data
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•Use of the Web has evolved to emphasize online sharing and collaboration.
• Social web where the user is also a participant •Examples include blogs, wikis, podcasts, and social networking sites.
• New applications that combine the functions of multiple applications
5- Wikis •A wiki: is a type of Web site that allows anyone visiting the site to change its content by
• Wikis: Web sites that allow anyone to change their content adding, removing, or editing the content.
– Provide a source for collaborative writing
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•Wikis provide an excellent source for collaborative writing by eliminating the need to
– Eliminate exchanging e-mails send e-mails back and forth.
– Track revisions •A history of all changes is kept so a previous version can be easily accessed if desired.
6- Podcasts
• Podcasts: Compressed audio or video files distributed on the Internet
• Really Simple Syndication (RSS) technology allows constant and automatic updates for subscribers
• Podcasts are all over the Web
– Need “aggregator” software to gather podcasts – Need media player software to play them
• Simple to create
Webcasts
• Webcasts: Broadcasts of audio or video content over the Internet •Webcasts use streaming media technology to deliver content to
– Often live many simultaneous viewers.
– Delivered to your computer
– Use streaming media
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7- Social Networks
• Online personal and business networks •These sites are easy places for members to hang out, meet new
– Examples include Facebook , MySpace, and LinkedIn people, and share common interests.
• Members share common interests
• Members communicate by voice, chat, IM, videoconference, and blogs
• Growth has been explosive
Online Storage and Backup •Online storage: is an alternative to portable storage devices such
as flash drives and external hard drives.
• Anytime, anywhere access via Internet •You can back up sensitive or essential files as well. Your
• Preserves and protects valuable files information is stored online in a secure, remote location so it is less
• Examples: vulnerable to potential disasters.
1– Carbonite Online PCBackup 2– Idrive 3– MozyHome Online Backup •Some services offer free, limited online storage. Others offer
unlimited space for a fee.
Web Entertainment
• Multimedia • Games
– Involves forms of media and text – Multiplayer online games
• Graphics – Interact with other players
• Audio
• Video
– Streaming audio and video
• Multimedia: is anything that involves one or more forms of media in addition to text.
• All kinds of multimedia are available on the Web. You can download music files, video files, and even movies.
• Streaming audio and video can deliver on -demand pictures and sounds. Sites like CNN.com offer clips from their broadcasts.
• Some files require a plug - in program like RealPlayer. In recent versions of Windows, Microsoft’s MediaPlayer is built in and automatically loads when a
music file is selected.
• There are many multiplayer online games in which play occurs among hundreds or thousands of other players over the Internet.
• You can interact with other players around the world in a meaningful context by trading, chatting, or playing cooperative or combative mini-games
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E-Commerce
• E-Commerce: conducting business online
– Business-to-consumer (B2C) such as Amazon.com,
– Business-to-business (B2B)
– Consumer-to-consumer (C2C) like ebay.com
Secure Web Sites •Businesses hire security companies such as VeriSign to certify that their online
• Display: transactions are secure. Thus, if a Web site displays the VeriSign seal, you can
– VeriSign seal usually trust that the information you submit to the site is protected.
– Closed padlock or key icon •Another indication that a Web site is secure is the appearance in your browser
of a small icon of a closed padlock (Internet Explorer) or key (Netscape).
• URL changes from http:// to https://
•Additionally, the beginning of the URL of the site changes from http:// to
https://, the s standing for “secure.”
Online Shopping Guidelines To shop safely online, follow these guidelines:
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•Shopping at well-known, reputable sites helps ensure a safe shopping experience. If you are not
• Shop at well-known, reputable sites
familiar with a site, check it out with the Better Business Bureau, and also make sure that the
• Pay by credit card, not debit card
company has a phone number and street address before ordering.
• Check the return policy
•Debit cards do not have the same level of protection as credit cards under U.S. federal consumer
credit card protection laws. Use a card with a small limit, or consider using a prepaid credit card.
•Check and print out the return policy. You might need it when filing a complaint to prove what the
policy showed at the time of your order. Web sites can be changed easily and rapidly and can also
be shut down overnight.
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Web Browsers
•A Web browser is software installed on your computer system that allows you to
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locate, view, and navigate the Web.
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, •Web browsers are graphical, meaning they can display pictures (graphics) in
• Enables Web navigation addition to text, as well as other forms of multimedia, such as sound and video.
• Popular browsers: •Although Microsoft Internet Explorer is the most used Web browser, there are other
1– Microsoft Internet Explorer 2– Mozilla Firefox browsers available, such as Mozilla Firefox and Google Chrome. Because Microsoft
3– Apple Safari 4– Google Chrome products are the main targets for virus writers, an alternative browser might be less
vulnerable.
Browser Features
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• Quick tabs: Show thumbnail images of all open Web pages in open tabs
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•Internet Explorer 7 has a much more streamlined approach than its predecessors.
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The browser’s toolbars provide convenient navigation and Web page management tools.
•With tabbed browsing, Web pages are loaded in “tabs” within the same browser window. Rather than having to switch between Web pages on several open
windows, you can flip between the tabs in one window.
•The browser also includes a built-in search box in which you can designate your preferred default search engine.
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•The protocol is generally followed by a colon, two forward slashes, www (indicating World Wide
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URLs Web), and then the domain name. The domain name is also referred to as the host name.
• URL:
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Top-Level Domains
•The three-letter suffix in the domain name (such as .com or .edu) is called the top-level domain.
This suffix indicates the kind of organization the host is.
•The most used is the .com or commercial domain, which can be used by anyone.
•There are also domains for countries outside the United States. For instance, a Web site in
Germany has the extension .de, and in Italy it is .it.
Hyperlinks
•Once you’ve reached a Web site, you can jump from one Web page to another within the Web site or to
another Web site altogether by clicking on specially coded text called hyperlinks.
•Generally, text that operates as a hyperlink appears in a different color (often blue) or is underlined. Sometimes
images also act as hyperlinks.
•When you pass your cursor over a hyperlink, the pointer turns from an arrow into a hand with the index finger
pointing.
•To retrace your steps, some sites also provide a breadcrumb list—a list of pages within a Web site you’ve
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visited that usually appears at the top of a page. Additionally, the history list in your browser keeps track of
where you’ve visited, organized by date.
Favorites and Bookmarks •While browsing the Web, you might want to remember a site for future reference. Using the Favorites or
Bookmark feature, you can store the site’s URL in a special folder on the hard drive of your computer.
• Allow you to return to Web pages •Firefox offers live bookmarks, which adds the technology of RSS feeds to bookmarking, allowing updates
– Favorites (Internet Explorer and Safari) to be delivered to you as soon as they are available.
– Bookmarks (Firefox and Google Chrome) •Social bookmarking sites such as delicious.com and digg.com allow you to tag and organize Web sites
• Stay up to date and news content using your own keywords and share them with others.
– Live bookmarks (Firefox)
• Organize and share
– Social bookmarking sites
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•Search engines have three parts. The first part is a program called a spider, which collects data
Search Engines on the Web.
• User keys word or phrase into search box •The second part is an indexer program that organizes the data into a large database.
• Spider or Web crawler program scans Web pages •The third part is the search engine software, which searches the indexed data, pulling out
• Results are indexed and sent to the client relevant information according to your search.
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•You won’t get the same results from each search engine as proprietary algorithms are used and
• Different engines produce different hit lists
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(demodulate) the received analog signal back to a digital signal for the receiving computer to understand.
• Modern desktop computers generally come with internal modems. Notebooks use either internal modems or PC cards that are inserted into a special slot
on the notebook.
• Current modems have a maximum data transfer rate that is generally five times slower than a broadband connection.
Broadband connections
1- Cable 2- Digital subscriber line (DSL) 3- Fiber-optic service (FiOS)
– Uses coaxial cable and a cable modem – Uses telephone lines – Sends light through fiber optic lines
– Fast connection speed – Faster than dial-up – Faster than cable or DSL
– Speed depends on number of users – Doesn’t tie up phone line – Expensive
– Not available in all areas – Requires special DSL modem – Available only in certain ar
– Not available in all areas
•DSL uses a standard phone line to connect to the Internet. However, the line is split 4- Satellite
between digital and voice, meaning that the digital signal does not have to be – Uses satellite dish and coaxial cable
converted into sounds, and greater speeds can be realized. – Slower than cable or DSL
•Although the monthly fee is higher than that for dial-up, there is no need for a – Expensive
second phone line. •A two-way satellite Internet connection is always on and is faster
•Also, to use DSL, your telephone connection must be within fairly close proximity of than dial-up; however, there is a difference between the upstream
a switching station. and downstream speeds.
Wireless Access
• Increases mobility and productivity
• Requires a Wi-Fi hotspot
• Requires either internal or external wireless access card for device
• Aircards provide wireless access through mobile devices when a Wi-Fi hotspot is not available
• Connecting wirelessly increases mobility and productivity, as the user can access networks and resources from more locations without having to have a
wired connection.
•To connect wirelessly, a Wi-Fi (wireless fidelity) hotspot must be within range and the device (i.e., notebook, PDA, or cell phone) must have either an internal
or an external Wi-Fi access card.
•Another expensive option available that’s usually used when a Wi-Fi hotspot is
not in range is an aircard. Aircards provide access through cell phone towers and generally require a separate service plan.
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– Project sponsored by universities, government, and industry to develop new Internet technologies A major thrust of their research is increased
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– Internet2 backbone supports transmission speeds of 9.6 Gbps bandwidth for the whole Internet.
The Internet will continue to have great influence in the future. Greater bandwidth; wireless access; and the amalgamation of telephone, TV, and Internet
technologies will bring change and spur new, unforeseen developments..