Student Book
Written Assessment
AURTTA121 Diagnose complex system faults
Assessment 1 – Questioning – Written Assessment
Student Name Lucas Santana Davi Student ID Number 9364
Unit Start Date 02/09/2021 Unit End Date 24/09/2021
Assessment Due Date 24/09/2021 Date Submitted 24/09/2021
This cover sheet is to be completed by the student and assessor and used as a record to determine student
competency in this assessment task
The assessment process and tasks were fully explained. Yes / No
I am aware of which evidence will be collected and how. Yes / No
I am aware of my right to appeal an assessment decision. Yes / No
I am aware that I can locate the AIBT’s Complaints and Appeals Policy and Procedure on their Yes / No
website at https://aibtglobal.edu.au/
I have discussed any additional educational support or reasonable adjustments I require in order to
undertake this assessment with the Student Support Services Officer and Trainer / Assessor, (if Yes / No
applicable). e.g. Student Handbook and Access and Equity Policy https://aibtglobal.edu.au/
I have access to all required resources? Yes / No
Cheating & Plagiarism Declaration
Student Declaration: In accordance with the AIBT’s Academic Misconduct Policy, I hereby acknowledge by
signing this declaration that I have not cheated or plagiarised any work regarding the assessment tasks undertaken
in this unit of competency except where the work has been correctly acknowledged.
NOTE: Student must sign this prior to submitting their assessments to the assessor
Signature Lucas Santana Davi Date: 24/09/2021
Satisfactory or Not Yet Satisfactory
Assessment Results
(Please circle or highlight the assessment result for this task)
Feedback to Student - Please provide general feedback on the Student’s performance
Student Declaration: - I verify that the work completed Assessor Declaration: - I verify that I have adequately
is my own and that I was adequately informed of the explained and negotiated the assessment tasks with the
assessment process prior to commencing this student prior to commencing assessment.
assessment task.
Student Signature Lucas Santana Davi Assessor Signature
Date 24/09/2021 Date
Context and Conditions of Assessment
This assessment will ensure that the elements, performance criteria, performance evidence and knowledge
evidence required and conditions are adhered to demonstrate competency in this unit assessment task.
• Read the assessment carefully before commencing.
• This is an open book assessment and will be conducted at your designated campus / workshop /
specialised lab.
• Your Assessor will use the assessment criteria in this document and will provide feedback / comment.
• You must answer all the questions in the assessment tasks in your own words and own handwriting.
• Your Trainer / Assessor will inform you of the due date for this assessment task.
• Your Assessor will grade as either S – Satisfactory or NS – Not Satisfactory for the assessment. In all
cases your Assessor will provide you with feedback.
• Only when all assessment tasks have been graded as S – Satisfactory you will be deemed C – Competent
in the final result of the unit of competency; if you do not satisfactorily complete all the assessment tasks
you will be deemed NYC – Not Yet Competent.
Re-Assessment Conditions
• If the evidence is graded as NS – Not Satisfactory you will be required to re-submit the evidence. In this
case, you will be provided with clear and constructive feedback based on the assessment decision so that
they can improve your skills / knowledge prior to reassessment.
• Where a ‘NS – Not Satisfactory’ judgement is made, you will be given guidance on steps to take to improve
your performance and provided the opportunity to resubmit evidence to demonstrate competence. The
assessor will determine and discuss the reasons for NS – Not satisfactory on any of the criteria and will
assess you through a different method of assessment e.g. verbal/oral questioning, problem solving
exercises.
• You will be notified between 10-30 working days of undertaking an assessment of their result in achieving
competency
o If a student does not complete the assessment, they should notify their trainer as to why they did
not complete the assessment and if due to illness, a medical certificate must be produced.
o In the above scenario, student will be given an opportunity for reassessment within 5 working days
with no reassessment fee charged.
o Students who are deemed to be Not Yet Competent (NYC) will be provided with information
identifying the areas in which they failed to achieve competency. Students will then have the
opportunity to repeat the assessment task within 5 working days of notification with no
reassessment fee charged.
o If a student is deemed NYC in the reassessment or if the student did not approach the AIBT’s
within five working days with a valid reason for not availing themselves of the reassessment
opportunity, then those students will be given a final chance to re-sit the assessment and will be
charged a reassessment fee as per AIBT rule.
o After this no further reassessment attempt will be provided to the student and the student will be
required to repeat the whole unit with full fee for the unit. The student will be made aware of the
impact of repeating the unit may have on their student visa.
o If a student is found to be cheating or plagiarising their assessment, a reassessment fee will be
charged for reassessing the assessment within 5 working days.
o If the student is found to be plagiarising or cheating again after conclusion of the Intervention
meeting with the Course Co-ordinator, the matter will be referred to the Academic Management
Committee which may result in the suspension or cancellation of their enrolment
o AIBT’s has intervention strategies, including student support services available to enable students
to complete qualification in the expected time frame. Students at risk of not completing within this
time frame are identified as early as possible and an intervention strategy is put in place.
AIBT will ensure access to:
• automotive workplace or simulated workplace
• workplace instructions
• manufacturer system specifications
• three different vehicles, vessels or machinery that have the complex system faults specified in the
performance evidence
• tools, equipment and materials appropriate for diagnosing complex system faults in vehicles, vessels or
machinery
Evidence to be submitted by the student:
• Completed written responses to the questions in the assessment task
Assessment Decision Making Rules
Your assessor will assess the evidence submitted for the following elements, performance criteria, performance
evidence and knowledge evidence to confirm that the student evidence submitted demonstrates validity,
sufficiency, authenticity and confirms current skills and knowledge relevant to the unit of competency.
Your assessor will be looking for the following in this assessment task: -
• work health and safety (WHS) and occupational health and safety (OHS) requirements relating to
diagnosing complex system faults in vehicles, vessels or machinery, including working safely with the
systems being tested, including procedures for:
o selecting and using personal protective equipment (PPE)
o using tools and equipment
• types, application and operation of complex systems, including:
o systems that integrates two or more automotive systems
o systems that incorporate three or more mechanical, hydraulic, pneumatic, electrical or electronic
sub-systems
• diagnostic procedures for complex systems, including stages within the diagnostic procedure
• methods of gathering information on complex system faults, including customer questioning techniques
• types and applications of diagnostic flow charts
• types, applications, limitations and operation of diagnostic tools, including:
o multimeters
o scan tools, including:
− diagnosis trouble codes (DTC) and the conditions that caused the code to be set
− live data
− snap shots
o oscilloscopes
o mechanical, hydraulic and pneumatic test equipment
• methods of differentiating between fault symptoms and fault cause.
Assessment 1 – Questioning
Written Assessment
1. Identify five (5) important items of personal safety when diagnosing complex faults on vehicles?
1 Skin Protection
2 Gloves
3 Safety Glasses
4 Ear protection
5 Safety boots
2. List three (3) precautions when jacking a vehicle on the floor.
1 Jack points
2 Doors Closed
3 Car levelled
3. Why should safety stands be placed under a raised vehicle?
To prevent falling over you when you’re working under the car.
4. What five (5) precautions should be observed if a vehicle is to be raised on a hoist?
1 Jack points
2 Doors closed
3 Car levelled
4 Hoist locked
5 Clearance and Weight distribution
5 Any scan tool designed for OBD-II will work on all OBD-II systems.
True or False: True
6 A voltmeter cannot be used to check for proper circuit grounding.
True or False: False
7 Use a conventional 12-volt test light to diagnose components and wires in a computer system.
True or False: False
8 Which of the following tools should not be used to test an actuator unless the technician is directed to do so
by the manufacturer’s service procedures?
A. Scan Tool
B. DMM
C. Jumper Wires
D. Oscilloscope
9 Which of the following tools cannot be used to test an oxygen sensor?
A. Digital voltmeter (DMM)
B. Analogue voltmeter
C. Oscilloscope
D. Scan tool
10 What is an Electronic Stability Program system (ESP)?
It’s a system that controls the speed when needed, rotation of wheels a brake pressure distribution to the wheels
11 List three (3) ways the PCM reduces torque to the drive wheels when the Traction Control System (TCS)
system is in traction control mode.
1 Distribute the torque to the wheel that needs more
2 Brake the rear wheel
3 Accelerate the wheel that it has more grip
12 What is an OBD-II monitor?
Its a monitor that do the monitoring the manufactory’s settings of the car such as emissions and other
readings available in the ECM
13 OBD-II regulations call for a monitoring system that looks at the effectiveness of the converter.
True or False: True
14 What is the principal function of the OBD-II system?
To monitor the emissions control system and ensure the emissions is under standard
15 What is the difference between closed loop and open loop engine operation?
Open: PCM set ignition and A/F mixture based on internal program
Close: PCM command actuator based on feedback on sensors
16 During open loop operation, the PCM does not use feedback information from the oxygen sensor and other
sensors to adjust engine operating commands
True or False: False
17 What is an OBD-II trip?
It’s a drive cycle that includes all the conditions required for a monitor to run
18 What is the function of the EVAP system monitor?
It tests the ability of the fuel tank to hold pressure
19 What is a closed loop system?
Its a sensor reading/actuators adjustments continuous cycle
20 Closed loop systems are often referred to as feedback systems.
True or False: True
21 What is an OBD-II drive cycle?
It’s a condition of operation that must exist before the self-diagnosis starts
22 The OBD-II drive cycle exist after the self-diagnosis can take place
True or False: True
23 The monitor that continuously looks at all the major engine sensors and actuators that can affect emissions
levels is called the comprehensive component monitor.
True or False: True
24 Symptom-based diagnostic charts focus on a definition of the problem and offer a list of possible causes of
the problem.
True or False: True
25 Critical thinking is a way to evaluate something with bias.
True or False: False
26 Critical thinkers begin the process of problem solving by observation.
True or False: True
27 The first step in a logical diagnostic approach is to.
A. Gather information
B. Verify the problem
C. Research the information
D. None of these answers is correct
28 Complete the following statement about logical diagnosis using the following words.
Words: Available, Approach, Attention, Causes, Critical, Define, Diagnostic, Evident, Good, Happens,
Information, Isolate, Knowledge, Obvious, Original, Pinpoint, Present, Problem, Repair, Symptoms, System,
Test, Verify, Visual
When diagnostic aids are not available or prove to be ineffective, most good technicians conduct a good
visual inspection and then take a logical approach to finding the cause of the problem. This relies on critical
thinking skills as well as system knowledge. Logical diagnosis follows these steps:
1. Gather information about the problem. Find out when and where the problem happens and what exactly
happens.
2. Verify that the problem exists. Take the vehicle for a road test and try to duplicate the problem, if possible.
3. Thoroughly define what the problem is and when it occurs. Pay strict attention to the conditions present
when the problem happens. Also pay attention to the entire vehicle; another problem may be evident to you
that was not evident to the customer.
4. Research all available information to determine the possible causes of the problem. Try to match the exact
problem with a symptoms chart or think about what is happening and match a system or some components to
the problem.
5. Isolate the problem by testing. Narrow down the probable causes of the problem by checking the obvious or
easy-to-check items.
6. Continue testing to pinpoint the cause of the problem. Once you know where the problem should be, test
until you find it!
7. Locate and repair the problem, then verify the repair. Never assume that your work solved the original
problem. Make sure the problem is history before returning it to the customer
29 The second step in a logical diagnostic approach is Verify that the problem exists.
True or False: True
30 What are three (3) reasons for asking questions in the automotive workplace?
1 As a greeting
2 to start a conversation
3 to gather information
31 Which of the following are considered part of effective communications?
A. Listening
B. Reading
C. Writing
D. All answers are correct
32 Give an example of a closed question?
In which gear the noise appear?
33 Give an example of an open question?
How does the problem appear?
34 What is active listening?
Its when the listener shows his engagement to the speaker by providing feedback
35 Diagnostic aids include.
A. Decision trees
B. Symptom-based diagnostics
C. A combination of “Decision trees” and “Symptom-based diagnostics”
D. None of these answers are correct
36 Complete the following statement about diagnosis aids using the following words.
Words: Aids, Based, Causes, Charts, Combination, Diagnostic, Focus, Manual, Offer, Problems, Process,
Step, Symptom, Questions
In service manuals there are diagnostic aids given for many different problems. These are either symptom
based or flow charts. Flow charts or decision trees guide you through a step-by-step process. As you answer
the questions given at each step, you are told what your next step should be. Symptom-based diagnostic
charts focus on a definition of the problem and offer a list of possible causes of the problem. Sometimes the
diagnostic aids are a combination of the two—a flow chart based on clearly defined symptoms.
37 In service manuals flow charts or decision trees guides through a step-by-step process
True or False: True
38 Most digital multimeters (DMM) can measure all the following, except?
A. Diode continuity
B. Frequency
C. Ignition timing
D. Duty cycle
39 Complete the following statement about multimeters using the following words.
Words: Accuracy, Advanced, Available, Circuits, Current, Digital, Diode, Direct, Display, Electronic, Functions,
High, Hundredths, Impedance, Measure, Multimeter, Needle, Ohms, Provide, Range, Selected, Test
A digital multimeter (DMM) can measure many more things than volts, ohms, and low current. Most
multimeters measure direct current (dc) and alternating current (ac) amperes, volts, and ohms. More
advanced multimeters may also measure diode continuity, frequency, temperature, engine speed, and dwell,
and/or duty cycle.
Multimeters are available with either digital or analog displays. DMMs provide great accuracy by measuring
volts, ohms, or amperes in tenths, hundredths, or thousandths of a unit. Several test ranges are usually
provided for each of these functions. Some meters have multiple test ranges that must be manually selected;
others are auto ranging.
Analog meters use a sweeping needle against a scale to display readings and are not as precise as digital
meters. Analog meters have low input impedance and should not be used on sensitive electronic circuits or
components. Digital meters have high impedance and can be used on electronic circuits as well as electrical
circuits.
40 The black DMM test lead always plugs into the COM input jack.
True or False: True
41 When using a DMM to test resistance, the red test lead is connected to the “A” jack
True or False: False
42 List four (4) capabilities of a scan tool?
1 Read and erase DTC
2 monitor system and operational data
3 perform system and diagnosis test
4 reset oil service
43 Complete the following statement about scan tool using the following words.
Words: Activate, Actuators, Always, Computer, Correct, Diagnose, Diagnosing, DTC’s, Procedures, Scan,
Management, System
A scan tool and/or a special electronic tester is used to diagnose most electronic suspension system. These
can only retrieve DTCs; they may also be able to activate various actuators in the system. The exact procedures and
available data from the vehicle’s computer will vary with manufacturer and the system found on the vehicle. Always
refer to the correct service information when diagnosing electronic systems
44 Scan tools can be used to cycle on and off some actuators such as injectors, vacuum solenoids, idle air
control motors and the like.
True or False: True
45 The snapshot feature on the scan tool can record the sensor data and conditions leading up to the vehicle
setting a DTC.
True or False: False
46 The sensor and output status data stored when a DTC is set is called?
A. Snapshot data
B. Freeze frame data
C. Mode 6 data
D. Failure record
47 What is a freeze frame?
Its a set that allows the technician compare data from the car to standard
48 The PCM takes a snapshot of the activity of the various inputs and outputs whenever a DTC is set.
True or False: True
49 Complete the following statement about diagnostic trouble codes using the following words.
Words: Body, Character, Chassis, Codes, Condition, Describe, DTCs, Fault, Five-character, Four, Indicate,
Mandated, Manufacturers, Modes, More, Network communications, Numbers, Powertrain, Second, Sensor,
Set, Special, Specific, System, Tests, Various, Vehicle, Where
OBD-II codes are standardized, which means that most DTCs mean the same thing regardless of the vehicle.
However, vehicle and scan tool manufacturers can have additional DTCs and add more data streams, report
modes, and diagnostic tests. DTCs are designed to indicate the circuit and the system where a fault has been
detected. An OBD-II DTC is a five-character code with both letters and numbers. This is called the
alphanumeric system. The first character of the code is a letter. This defines the system where the code was
set. Currently there are four possible first character codes:
P: powertrain
B: body
C: chassis
U: network communication
The second character is a number. This defines the code as being a mandated code or a special
manufacturer code. A “0” code means that the fault is defined or mandated by OBD-II. A “1” code means the
code is manufacturer specific. Codes of “2” or “3” are designated for future use. The third through fifth
characters are numbers. These describe the fault.
The third character tells indicates where the fault occurred. The remaining two characters describe the exact
condition that set the code. The numbers are organized so that the various codes related to a particular
sensor or system are grouped together
50 Diagnostic trouble code P0442 is a manufacturer’s code and means different things, depending on what
manufacturer built the vehicle.
True or False: False
51 Diagnostic trouble code P0304 code is a universal code that means the same thing no matter what
manufacturer built the vehicle.
True or False: True
52 A technician is setting up an oscilloscope to measure a sensor.
A. The vertical voltage scale must be adjusted in relation to the expected voltage signal
B. The trigger slope must be set to positive if the trace begins with a rising voltage
C. None of these answers are correct
D. Both A and B are correct
53 Complete the following statement about testing actuators with an oscilloscope using the following words.
Words: Action, Bad, Basically, Beginning, Circuits, Computer, Conditions, Devices, Downward, Energises,
Evidence, Frequency, Measured, Modulated, Noise, Observe, Off, Oscilloscope, Pulse, Shape, Solenoids,
Spikes, Test, Turning, Watching, Waveforms, Width
Most computer-controlled circuits are ground controlled circuits. The PCM energizes the actuator by providing
the ground. On a scope trace, the on time pulse is the downward pulse. On positive-feed circuits, where the
computer is supplying the voltage to turn a circuit on, the on-time pulse is the upward pulse. One complete
cycle is measured from one on-time pulse to the beginning of the next on time pulse.
To test an actuator, you need to know what it basically is. Most actuators are solenoids. The computer
controls the action of the solenoid by controlling the pulse width of the control signal. You can see the turning
on and off of the solenoid by watching the control signal. The voltage spikes are caused by the discharge of
the coil in the solenoid. Some actuators are controlled pulse-width modulated signals. These signals show a
changing pulse width. These devices are controlled by varying the pulse width, signal frequency, and voltage
levels.A bad waveform will have noise, glitches, or rounded corners. You should be able to see evidence that
the actuator immediately turns off and on according to the commands of the computer.
54 What is a waveform library?
Its a database package stored in the oscilloscope memory
55 . The waveform library allows the technician to reference normal patterns to compare with the pattern taken
from the sensor being tested
True or False: True
56 Complete the following statement about compression testing using the following words.
Words: Accurate, All, Battery, Button, Comparison, Compression, Consistent, Cylinders, Four, Fuel, Gauges,
Hole, Increase, Install, Observe, Reading, Recorded, Remote, Revolution, Screw-in, Spark, Starter, Test,
Warm, Wide-open
1 Before conducting a compression test, disable the ignition and the fuel injection system. Most
manufacturers recommend that the engine be warm when testing.
2 Prop the throttle plate into a wide-open position to allow an unrestricted amount of air to enter the
cylinders during the test.
3 Remove all of the engine’s spark plugs.
4 Connect a remote starter button to the starter system
5 Many types of compression gauges are available. The screw-in type tends to be the most accurate and
easiest to use.
6 Carefully install the gauge into the spark plug hole of the first cylinder.
7 Connect a battery charger to the car to allow the engine to crank at consistent and normal speeds needed
for accurate test results.
8 Depress the remote starter button and observe the gauge’s reading after the first engine revolution
9 Allow the engine to turn through four revolutions, and observe the reading after the fourth. The reading
should increase with each revolution.
10 Readings observed should be recorded. After all cylinders have been tested, a comparison of cylinders
can be made.
57 A wet compression test is performed on an engine after a dry compression test revealed low compression on
one cylinder. If the compression on the low cylinder rises, it indicates __________?
A. Leaking valves
B. Worn rings
C. Worn camshaft
D. All answers are correct
58 Engine oil pressure testing should be tested with the engine cold?
True or False: False
59 An oil pressure test is used to determine the wear of an engine’s parts.
True or False: True
60 Complete the following statement about oil pressure testing using the following words.
Words: Adapters, Clearances, Contaminated, Faulty, Engine, Gauge, High-pressure, Hose, kPa, Low,
Manufacturer’s, Much, Oil, Operating, Pressure, Problems, psi, Reading, Relief, Run, Running, Screen,
Sensor, Test, Viscosity,
An oil pressure tester is a gauge with a high-pressure hose attached to it. The scale of the gauge typically
reads from 0 to 100 psi (0 to 690 kPa). Using the correct fittings and adapters, the hose is connected to an oil
passage in the engine block. The test normally includes the following steps:
1. Remove the oil pressure sensor and tighten the threaded end of the gauge’s hose into that bore.
2. Run the engine until it reaches normal operating temperature.
3. Observe the gauge reading while the engine is running at about 1,000 rpm and at 2,500 rpm (or the
specified engine speed).
4. Compare the readings to the manufacturer’s specifications.
Excessive bearing clearances are not the only possible causes for low oil pressure readings; others are oil
pump-related problems, a plugged oil pickup screen, weak or broken oil pressure relief valve, low oil level,
contaminated oil, or low oil viscosity.
Higher than normal readings can be caused by too much oil, cold oil, high oil viscosity, restricted oil passages,
and a faulty pressure regulator.
61 In oil pressure tester with a high-pressure hose the scale of the gauge typically reads from:
A. 0 to 50 psi
B. 50 to 100 psi
C. 0 to 100 psi
D. 0 to 690 psi
62 A zero reading means there is no leakage in the cylinder. Readings of __________ indicate that the cylinder
will not hold any pressure.
A. 10%
B. 20%
C. 50%
D. 100%
63 Complete the following statement about cylinder leakage testing using the following words.
Words: Adaptor, Applies, Air, Crankshaft, Compressed, Compression, Escaping, Filler, Gauge, Leakage,
Measure, Operating, Pressure, Radiator, Source, Spark, TDC, Test, Through
If a compression test shows that any of the cylinders are leaking, a cylinder leakage test can be performed to
measure the percentage of compression lost and to help locate the source of leakage. A cylinder leakage
tester applies compressed air to a cylinder through the spark plug hole. The test normally includes the
following steps:
1 Make sure the engine is at operating condition.
2 Remove the radiator cap, oil filler cap, dipstick tube, air filter cover, and all spark plugs.
3 Rotate the crankshaft with a remote starter button so that the piston of the tested cylinder is at TDC on its
compression stroke. This ensures that the valves of that cylinder are closed.
4 Insert the threaded adapter on the end of the tester’s air pressure hose into the spark plug hole.
5 Allow the compressed air to enter the cylinder.
6 Observe the gauge reading.
7 Listen and feel to identify the source of any escaping air
64 What is the difference between “cause” and “effect” as far as a problem is concerned?
Cause is the actual fault, effect is the result of the action/issue
65 Complete the following statement about documenting you’re diagnostic finding on the job card using the
following words.
Words: Clear, Defective, Diagnostic, Documentation, Equipment, Found, Job, Multimeter, Operations,
Problem, Sensor, Technician, Trouble, Write
The service ____technician______ must document the _____job_____ card. This means that the service
technician must ______write____ (or type) what all was done to the vehicle including documenting
____defective______ components or conditions that were ____found______ in the course of the
_____diagnostic_____. The _____documentation_____ is often called “telling the story” and should include
the following:
• The test ____equipment_____ used to diagnose the _____scanner_____. For example: Used a scan
tool to retrieve P2102 Throttle Actuator Control Motor Circuit Low diagnostic _____trouble_____
code.
• Used a digital _____multimeter_____ to determine a Throttle Actuator Control Motor
_____sensor_____ was defective.
• List what parts or service _____operations_____ were performed. For example: Replaced the Throttle
Actuator Control Motor. Used a scan tool to _____clear_____ the diagnostic trouble codes and verify
that the system operated correctly.
66 Why is it very important that the Job Card is completed correctly?
It gives details of the time taken to do a piece of work and the materials used in the process It allocates labour
and material cost to a specific job The operation number, workstation, CMR and customer can be updated in
the job card
67 When retuning a vehicle to the customer the vehicle should?
A. Be cleaned.
B. Have documentation completed.
C. Post repair test completed.
D. All answers are correct.
68 When there is a minor problem in the vehicle is it still present so the vehicle is returned to
the customer?
True or False: False
69 Is it always required to establish the serviceability of tools and equipment on regular basis
for optimum performance?
True or False: True
70 Is there not necessary for an examination of tools and equipment before servicing the
vehicle?
True or False: False
71 How are automobiles recycled?
Crashing and dismantling of vehicles for spare parts.
72 Is it necessary for safe disposal of material after utilization ?
True or False: True
73 Is it viable to use faulty equipment in emergency?
True or False: False
74 What is the good practice for storage of equipment?
Keep it clean, store in safety location, electric equipment off after use
