HEMANG KETAN GALA

+1 315-991-9091 | [email protected] | LinkedIn

EDUCATION
Syracuse University | Master of Science in Information Systems | GPA: 3.9/4.0 Syracuse, NY | May 2023
Coursework: Data Analysis and Decision Making, Database Management and Administration, Data Science, Information Visualization,
Data Warehousing, Systems Analysis, Project Management, Machine Learning, Financial Analytics
University of Mumbai | Bachelor of Technology in Electronics and Telecommunications Mumbai, India | Dec 2020
Coursework: Object Oriented Programming, Data Structures and Algorithms, Computer Networks, Economic Studies

SKILLS AND CERTIFICATION

Data Analysis: SQL, Power BI, Tableau, MS Excel (Pivot Tables, VLOOKUP, Macros), Python, R, VBA, DAX
Tools and Service: ETL, MS SQL Server, MS Office, AWS, JIRA, Confluence, Visual Studio, Snowflake, SSRS, Jupyter
Framework: SDLC, SCRUM, SWOT, RACI, Pandas, Seaborn, Matplotlib, NumPy, tidyverse, dplyr
Certifications: Agile–Certified ScrumMaster (CSM®), Certificate of Advanced Study in Data Science: Syracuse University

PROFESSIONAL EXPERIENCE
Data Analyst – Northern Trust USA | Feb 2024 – Present
 Recognized opportunities to streamline financial processes and enhance efficiency through automation and optimization,
leveraging tools like Python or R for data manipulation and automation.
 Conducted in-depth analysis of financial data, including revenue, expenses, and profitability, utilizing statistical techniques and
financial modelling to identify trends, outliers, and insights.
 Designed and developed visually compelling and interactive dashboards using tools like Tableau to communicate financial
insights to non-technical stakeholders effectively.
 Industrialized and maintained complex SSRS reports to provide actionable insights into business performance, including sales
Trends, customer behavior analysis, and operational efficiency metrics.
Business Intelligence Engineer – Syracuse University Syracuse, NY | Jun 2023 – Jan 2024
 Developed Python script for unstructured data extraction and wrangling ensuring data collection with 90% accuracy
 Collaborated regularly with stakeholders to define and prioritize business intelligence requirements, ensuring alignment of project
objectives with client’s goals
 Employed pivot tables and VLOOKUP in MS Excel to analyze tax and housing data and created visually impactful
Power BI dashboards enabling data-driven insights for fair housing policy formulation
Data Analyst – HCA Healthcare Nashville, TN | Jun 2022 – May 2023
 Utilized MS SQL Server to pull and manage healthcare data and utilized database queries to conduct integrity checks leading to
30% reduction in errors
 Leveraged Power Query to automate data consolidation workflows, and used DAX expressions to transform data as per
organizational needs, enhancing analytical efficiency by 25%
 Analyzed data on SQL and designed insightful and interactive dashboards in Power BI to present complex findings, enabling
executives to gain insights and make data-driven decisions
 Performed statistical analysis and implemented regression models within MS Excel to forecast and analyze trends in healthcare
data, driving a 15% enhancement in forecasting accuracy
Data Analyst – Polaris Bangalore, India | Nov 2019 – Jun 2021
 Orchestrated seamless data integration workflows using advanced SQL queries for ETL process in Snowflake to integrate data,
ensuring efficient and accurate business data analysis
 Automated workflows in MS Excel through VBA scripting, enhancing business efficiency and reducing manual errors
 Spearheaded a customer segmentation analysis that enabled personalized marketing strategies, resulting in a 10% increase in
customer retention and a 15% boost in average order value
 Performed data cleaning and wrangling to forecast demand using machine learning algorithms in Python, enabling the
organization to allocate resources efficiently and reduce operational costs by 12%
 Designed multiple dashboards on Tableau to communicate key insights and KPIs to senior management, facilitating strategic
decisions, driving revenue growth by 10% annually

PROJECTS
Meeting Room Booking System (SQL, ETL, MS PowerApps, MS SQL Server)
 Implemented database management system on PowerApps to check availability of meeting rooms and reserve them
 Created a database schema and built ER diagram using UML to communicate database design and functionality
 Integrated data by employing ETL process and utilized complex SQL queries to facilitate easier data management
Bonds Trading Analysis (Financial Analytics, SQL, Python, Jupyter, Visual Studio)
 Analyzed stock and bonds data to forecast returns by analyzing factors like maturity, tenure, credit rating, interest etc.
 Extracted the data from multiple sources using Python and wrangled data with SQL to prepare data for forecasting
 Developed regression and autoregressive models, with exploratory data analysis to analyze returns forecasting
LEADERSHIP
Creative Team Lead – Insignia, KJ Somaiya College of Engineering Jan 2017 – April 2018
Led and empowered a team to successfully execute three impactful community welfare projects, fostering collaboration and achieving
meaningful outcomes