INFORMATION TECHNOLOGY SYSTEM

Ambulatory Care Systems

Submitted by:

Nidoy, Lord Joshua B. Racho, Azey Nicole D.

Nueva, Rox Anicor A. Pagdilao, Ramos, Shailyn Jane M.
Irish Nhelle L. Renon, Katrina Cassandra D.
Peralta, Helaine Mae I. Ruiz, Wiyanna Alexandra M
Quilenderino, Justine

BSN IIB - Group 3

INTRODUCTION
Ambulatory care is care and medical services provided
by health care professionals in outpatient settings.
The issue of hospital overcrowding is being addressed
by ambulatory care as well.
These days, patients can obtain medical care without
having to enter a hospital.
INTRODUCTION
To effectively apply ambulatory care, information
systems are used in order to meet the demand of
ambulatory services.
An ambulatory care information system's primary goal
is to provide information to the practitioner in order to
support clinical decision-making.
INTRODUCTION
One of the institutions that implement and apply
ambulatory care information system is The Medical
City institutions.
The Medical City's ambulatory care delivery is strongly
dependent on its privately owned data system, which
goes by the name "iMed."
iMED Ambulatory Care
Information System
used by Medical City to manage patient records, make
appointments, and offer telemedicine services
it is a product of one of the nation's top health
maintenance organizations (HMOs), Medicard
Philippines
OPERATIONAL
MECHANISMS
1. Patient Management
automate tasks like registration, appointment scheduling, and
check-in
keeps patients' electronic health records (EHRs) up to date so that
their medical histories, diagnoses, prescriptions, and treatment
regimens are easily accessible.
OPERATIONAL
MECHANISMS
2. Clinical Workflow Integration
Healthcare professionals may electronically request tests and drugs,
record patient visits, and analyze results

3. Billing and Revenue Cycle Management

automates billing codes, tracks payments, and creates data to improve
revenue cycle management and guarantee billing regulations are followed
OPERATIONAL
MECHANISMS
4. Inventory and Resource Management
monitors inventory levels, automates reordering operations, and aids in
resource optimization to ensure timely availability of critical commodities
for patient care

5. Quality Assurance and Compliance

allows for the monitoring of key performance indicators, auditing, and
ensuring compliance with industry standards and legal obligations
OPERATIONAL
MECHANISMS
6. Decision Support and Analytics
provides reporting features, configurable dashboards, and data analysis to
track performance, spot patterns, and promote ongoing improvement
initiatives.

7. Patient Engagement and Communication

provides patients with mobile apps or portals to interact with their care
team, access their health records, and take part in their treatment regimens.
 MEASURES
ROBUST EFFICIENCY ACCURACY ACCESSIBLITY
SECURITY
MEASURES
enhances the improves the
ensures confidentiality ensures easy access
through access controls and efficiency of accuracy of patient
to patient
encryption mechanisms that healthcare facilities data management,
protect sensitive health information, medical
by digitizing and diagnosis, and
information from records, and
unauthorized access automating treatment through
treatment history for
includes audit trails that processes, reducing electronic records
track user interactions with healthcare
paperwork, and and integration with
patient records, enabling professionals
accountability and streamlining diagnostic tools
traceability of data access workflows.
 USES
PATIENT BILLING & INVENTORY COMMUNI-
MANAGEMENT ACCOUNTING MANAGEMENT CATION
helps patients handles billing helps in
enables secure
register, processes, managing
communication
insurance claims, medical
schedule between healthcare
inventory,
appointments, and financial providers, patients,
tracking stock
manage medical management to and other
levels, and
streamline stakeholders for
data, and track automating
effective
revenue cycles reordering
their progress collaboration.
processes
FEATURES
1. Customizable templates for documentation
features a customizable templates for documentation appointment
scheduling functionalities, and telemedicine capabilities, enabling Medical
City to deliver patient-centered care tailored to individual needs.

2. Patient portal
has a system patient’s portal which grants them access to their health
information, appointment schedules, and lab results promoting patient
engagement and empowerment
FEATURES
3. Prescription Management
facilitates electronic prescriptions, medication
management, and tracking of patient compliance.
RATIONALE WHY IT
IS CONSIDERED AS
A BEST PRACTICE
RATIONALE
Ambulatory Care Information System (ACIS) provides automated processing
of data and information such as:

allergies and medical alerts,

patients accounting system such as charging, billing, discounts
concessions, diagnostics imaging treatments
RATIONALE
Thus,
Patient waiting time is optimized through effective queue management

It involves one-time registration required per visit.

It also facilitates the management of doctor’s schedule.

RATIONALE
Real-time and easy access to patient’s medical records by healthcare
providers.

Improved workflow, which allows more time for comprehensive patient

counseling and review.

Reduced errors with the availability of various automation engines – drug

interaction engine; medical alert engine; patient billing engine, etc.
RATIONALE
Automated and integrated back-end process such as pharmacy, billing,
purchasing, inventory management, etc.

Improved clinical outcome analysis – enhanced research productivity

through data mining and facilitate institutional handling of managed care
challenges in a timely manner.

Improvement in hospital inventory management.

Better monitoring and management of costs – prescription, consumables,

doctor’s fees.
CONCLUSION
Ambulatory Care Information Systems (ACIS) have transformed the way
ambulatory care services are delivered by optimizing workflows and
improving patient outcomes.

Improves patient waiting times and enables effective queue management

through systematic data processing and convenient access to patient
records. Its interaction with back-end operations guarantees smooth
coordination across multiple healthcare tasks.
CONCLUSION
ACIS gives healthcare professionals instant access to vital data,
facilitating more individualized and thorough patient care.

ACIS is a key component of best practices in ambulatory care settings

since it improves cost management, productivity in research, and clinical
outcome analysis.
CONCLUSION
The Medical City’s iMed System is an ideal example of how information
systems have transformed the provision of ambulatory care.

iMed is composed of several operational mechanisms, measures, features

and uses that utilizes to manage patient records, make appointments, and
offer telemedicine services.

The recent success of iMed attests to the significance of incorporating

information technology into ambulatory care environments in order to
fulfill the changing requirements of both patients and healthcare
practitioners.
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Ambulatory care. (n.d.). Agency for Healthcare Research and Quality. Retrieved from
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Ambulatory care: what it is and how to get involved. (2022, October 26). Western Governors University.
Retrieved from https://www.wgu.edu/blog/ambulatory-care-what-it-is-how-get-involved2205.html

Deimazar, G., Kahouei, M., Zamani, A., & Ganji, Z. (2018). Health information technology in ambulatory care in a
developing country. Electronic Physician (Online), 10(2), 6319–6326. Retrieved from
https://doi.org/10.19082/6319

City, M. (n.d.). The medical city. The Medical City. https://www.themedicalcity.com/

The Medical City Clinic - where patients are partners. (2023, July 14). The Medical City Clinic.
https://www.themedicalcityclinic.com/