International Journal of Engineering and Management Research e-ISSN: 2250-0758 | p-ISSN: 2394-6962

Volume-12, Issue-5 (October 2022)

www.ijemr.net https://doi.org/10.31033/ijemr.12.5.17

The Hospital Management System

K.Nishanthan1, S.Mathyvathana2, R.Priyanthi3, A.Thusara4, D.I. De Silva5 and Dulanji Cooray6
1
Student, Department of Software Engineering, Sri Lanka Institute of Information Technology, SRI LANKA
2
Student, Department of Software Engineering, Sri Lanka Institute of Information Technology, SRI LANKA
3
Student, Department of Software Engineering, Sri Lanka Institute of Information Technology, SRI LANKA
4
Student, Department of Software Engineering, Sri Lanka Institute of Information Technology, SRI LANKA
5
Lecturer, Department of Software Engineering, Sri Lanka Institute of Information Technology, SRI LANKA
6
Instructor, Department of Software Engineering, Sri Lanka Institute of Information Technology, SRI LANKA
1
Corresponding Author: [email protected]

ABSTRACT I. INTRODUCTION
The hospital's management system includes
improved profitability, improved administration, and better The hospital management system contains
patient care. The goal of this study is to create a digital
computerized patient registration, sorting of their
management system that will boost the hospital's effectiveness
and systems integration standards. It was able to produce a information into the system, and patient registration. The
module that would provide some facilities, like booking software can automatically provide a search facility for
doctors, booking lab test slots, pharmacy services, and getting each patient and the employees. It has a search feature that
health programs. This system consists of an admin handling lets you see each availability's status[03]. The availability
part, which means admin can manage users, pharmacy of a doctor and patient information can be searched for by
systems, health program management, and manage booking the user. With the use of a username and password, one can
of doctor's appointments and lab tests. And through this access the hospital management system[01]. A receptionist
system, the admin can generate multiple reports according to or an administrator can access it. They alone can add data
his needs[7]. A module that would manage the admission bills
to the database. The information is simple to retrieve.
and pharmaceutical payments; and a module that could
monitor the medicine inventory of the hospital pharmacy. The user interface is quite simple[05,06].
Problem statement because hospitals are associated with Data processing is quick and very well for
ordinary people's lives and daily routines the manual personal usage. For multispecialty hospitals, the Health
handling of the record is time-consuming and highly prone to Board System is created to cover a variety of hospital
error. The purpose of this project is to automate, or make administrative procedures. The management of hospital
online, the process of day-to-day activities. Each phase guided analysis and activity-based pricing can be increased using
the researchers in the development of the study and helped hospital management systems[03,05]. The hospital
them organize the workflow of each task. In conclusion, the management system enables you to grow your business and
researchers found that the system could speed up the working
enhance productivity and work quality[02]. The goal of the
progress and productivity of hospital employees. It could also
generate hospital reports that could help the users to provide hospital management system project is to simplify all
an overview of the hospital transaction within specific date. It management processes, including patient registration,
also provided the facility for searching for the details of the doctor appointments, and prescription writing.
inquiring patient in the receptionist module. The system could The user must go through a few registers. Time is
reduce the workloads in the hospital, resulting in better lost because of this. Therefore, using this system will make
management and working performance. In general, the study it simple to manage everything process. Therefore, the
resulted in a better improvement of hospital transactions. It development team are designing this system that can help
has been recommended that there is a need to enhance the both patients and hospital workers using the motivation of
frontend design of the system.
this scenario, which was frequently performed in
hospitals[01,05]. So, the stakeholders would like to have
Keywords— Computer Numerical Control(CNC), Internet
this system that makes hospitals work quickly and
of Things (IoT), Quick Response(QR)
efficiently.

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II. LITRATURE REVIEW III. METHODOLOGY

Initially, a collection of results was gathered from The hospital management system will be created
the databases that were searched using various keywords. in two stages: first, a database will be created; next, the
Only studies that used maturity models were examined interface will be customized; finally, the interface will be
from the results. The studies that did not make use of programmed, and certain codes will be written. Learn from
maturity models were dropped. Operational efficiency and current systems and adapt from them for a better result.
wait times across various procedures, departments, and After thoroughly researching the current system, the
people are two of the biggest problems current hospital development team were able to determine its benefits and
management systems are facing[4]. The solution includes shortcomings and find ways to address the latter. The five
visual simulation and gives users the power to examine primary modules of the solution system were released.
current processes and make necessary corrections to boost These include managing appointments, managing
service levels and process efficiency. A final sample of 41 pharmacies, managing healthcare programs, and managing
surveys was created because of this method. 82.93% of doctors[3]. To find a new system as a solution, the analysis
them are spread among a variety of pieces, with doctorate of the current system is put through a comparing process.
dissertations making up 7.32% and expert's dissertations The best software will be selected after a review of the
9.76% of the total.[3,7] current software options[6]. Making a list of tables and
A. Existing Systems specifying their relationships is the first step in building a
Organization's storage on a daily basis. All of local database[4].
these details are currently kept in the file system. There will The system was implemented using MERN
accumulate several files because of this daily basis. The technology which use JavaScript stack that is used by many
hospitals manage and handle every single task by hand. large organizations in these days. To implement an end user
Therefore, it could require a lot of time and effort to attractive interface, development team used several react
complete each activity. A lot of labor is required. At the packages like material UI , React Bootstrap , tailwind CSS
moment, manual processes are used only in Zone Hospital and ant designs. Backend is developed using node is. While
to manage daily operations. Patients will schedule implementing the backend developers focused on security ,
appointments with doctors and lab tests with the authorization , validation, authentication, and performance.
receptionist. Only at hospitals may patients purchase To achieve those developers, use several packages like
pharmacy items; there is no option for patient delivery. package validator, crypted etc. All the inserted data are
Only at the hospital are the healthcare options offered to stored and managed by a non-relational database. Data
patients. All the patient details, doctor details, lab test administration team have chosen Mongo DB With a scale-
results are manually taken on papers and feuded on out design, manage massive amounts of data quickly.
computer latterly. And the reports will be generated by Allow for simple field and schema modifications and the
hands with the help o experts. storage of unstructured, semi structured, and structured
B. Existing System Problem data.
The existing system requires a lot of time. All the inserted data are stored and managed by a
Absence of security components Every task needs to be nonrelational database. Administration team have chosen
completed by hand. The majority of tasks and activities Mongo DB With a scale-out design, manage massive
depend on specialists and human resources. No direct amounts of data quickly. Allow for simple field and schema
communication with the senior officers. The accuracy level modifications and the STORAGE OF UNSTRUCTURED,
is subjective. High expense is required for manual system SEMI-STRUCTURED, AND STRUCTURED data. The
management. Difficulty in getting backup data and transfer database was designed in an efficient manner to manage
data. Difficulty in inserting IoT technology and robotic patient information, doctors’ information, Lab test
intelligent. Manual system in lack in user friendliness and it information, medical program information and drug
not that much reliable with current technological world. information. This information is used by the system user
when it is necessary. This system has ease of usability and
making required appointments quickly.

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Figure 1: System Overview

IV. PROPOSED SYSTEM

B. Project Objectives
A. Background of Hospital Management System The objective of this project is to develop
All of a hospital's data and operations are hospital management web-based application with a front-
compiled on a single platform by a hospital management end with react and the back end with mongo database.
system. The hospital information system includes all of the This software will help to be more efficient in handling the
hospital's information processing and storage components. booking doctors, booking lab test slots, pharmacy services,
This means that it encompasses more than just the and getting health programs. This system consists of an
computer systems, networks, and computer-based admin handling part, which means admin can manage
application systems that are installed on them. Rather, it users, pharmacy systems, health program management,
refers to the information contained within the hospital as a and manage booking of doctor's appointments and lab
whole. tests. of their patients. It also explains the user interface,
different models that could be used to develop software
such as this.

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Figure 2: HMS High Level Diagram

Hospitals are the essential part of our lives, a time consuming process Observing the continuous
providing the best medical facilities to people suffering increase in population and number of people visiting the
from various ailments, which may be due to changes in hospital. Recording and maintaining all these records is
climatic conditions, increased workload, emotional trauma highly unreliable, inefficient and error prone.
stress etc. It is necessary for the hospital to keep track of its C. Overall System
day to-day activities & records of its patients, doctors, A hospital management system is a computer
nurses, ward boys and other staff personals that keep the system that facilitates in the efficient execution of the jobs
hospital running smoothly & successfully. But keeping of healthcare practitioners and helps manage information
track of all the activities and their records on paper is very connected to health care. They oversee the data for all
cumbersome and error prone. It also is very inefficient and healthcare departments, including,

Figure 3: HMS Use case Diagram

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register for their system if it authenticated, they would

User Management receive a confirmation main to their registered E-mail
The introduction of HMS was made to address the address. After their registration successfully they have to
challenges involved with handling all patient paperwork login to the system with valid credentials and if not, they
related to each department of hospitalization while would not access the system. Admin will manage the all-
maintaining patient confidentiality. Using HMS, patients user details through admin panel, they can view all
may schedule appointments with little effort because all registered users and he can generate a report of all
their documentation can be managed in one location. HMS registered users to get the report for their management
performs a variety of tasks for clients. Patients must concerns.

Figure 4: User Management Flow chart

Figure 5: User Login Interface

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Figure 6: User Register Interface

Doctor Appointment Management give the username, age, address. After entering the
This interface is for getting Doctor appointment requested selected Doctor name, time, and date a user needs
details from the customers. Initially the user is required to to click the Book Now button.

- 1
Figure 7: Doctor Appointment Management

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Figure 8: Doctor Booking Interface

Figure 9: All Doctor Appointments Table (Admin View)

Figure 10: Single Doctor Appointment Details

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11 -

Figure 11: Edit Doctor Appointment Details

Laboratory Testing Management testing. It is an excellent platform for doctors to coordinate

This interface is for getting laboratory appointment a wide array of medical testing for patients. entering the
details from the customers. Initially the user is required to requested selected testing, time, and date a user needs to
give the username, age, address. can use it to record, store, click the Book.
and manage all the data relevant to inventory, samples, and

Figure 12: Lab Test Management Flow Chart

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Figure 13: Lab Test Management Dashboard

Figure 14: Lab Test Booking Interface

Figure 15: All Lab Tests(Admin View)

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Figure 16: Edit Lab Test Details

Figure 17: All Lab Tests (Patient View)

Payment Management
This interface users can pay using PayPal PayPal. In that portal the user will give the card details to
portals. Initially the user will give all the delivery details the system.
after that he will get access to the payment portal which is

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Figure 18: Make Payment Gateway

Pharmacy Management helps to find the medicine which the user is looking
In the pharmacy. Initially, the user needs to login for. Initially the user will get a glance at the medicine
to the system and navigate to the Pharmacy. Then the user dashboard, if they could not find out the user can get the
selects the medicine which they are going to buy. The user medicine details just by typing in the search bar.
medicine dashboard page carries the search bar, which

Figure 19: Pharmacy Management Flow chart

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Figure 20: Pharmacy Management Dashboard

Figure 21: Medicine Delivery Interface

Figure 22: All Delivery Details (Admin View)

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Figure 23: Delivery Details interface Interface

Health Program Overview Interface in the search box admin can filter the records.
This is the interface where super admin can
manage (Read, Delete) Health Programs. From this page
admin can be able to see all the health programs and if it is
necessary, he/she can be able to update and remove the
programs by clicking the corresponding buttons. By giving
the entry

Fig. 24: Available Health Programs(Patient View)

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Figure 25: All Health Programs (Admin View)

V. NON – FUNCTIONAL BENEFITS VI. FUTURE ENHANCEMENT

The most crucial aspect of creating a system is This system may yet be able to develop further in
ensuring user pleasure and the greatest possible user the future. The system seems to like that the business can
experience. In the management of health care, that is much archive a lot of data by supporting IOT devices. For
more challenging. Users of today don't hesitate all that instance, using a QR code for every booking can help
much to switch to other platforms to obtain services. patients save a lot of time. Tracking medical consultants
Making sure services are of high quality benefits patients digitally. The development of this industry can be aided
as well as healthcare professionals. The created health care even more by proper space management employing
system focuses mostly on five primary quantitative studies sensors. The inclusion of a feedback component in the
that are more crucial in offering the user superior services. system enables users to submit suggestions for
The system should be tangible first and foremost. Tangible improvement. That improves the system even further.
in the sense that the system should be simpler to support There are just five basic modules in the system as it is now
with the recently added physical components to the created, but adding more modules like supply
organization. Because the healthcare sector will continue management, facility management, billing management,
to develop in the future. Therefore, the system ought to be and operating theater management allows the system to be
more dependable going forward. The anticipated system even better.
ought to be more capable of completing the assigned duty
impeccably and accurately. To give users uninterrupted VII. LIMITATION
service, the system has to be more responsive.
Additionally, assurance refers to civility, credibility, This approach still has a lot of restrictions
expertise, and awareness of the needs of the consumer. In because of how quickly technology is developing and how
order for customers to grasp the system, it needs to be big the hospital is getting. Issues with security are one of
more sympathetic. Additionally, users should maintain those. Due of the competitive environment, malicious
open lines of communication. attacks and unauthorized user attacks may occur.
Recently added physical components to the However, timely security-related updating aids in
organization. Because the healthcare sector will continue resolving that problem. A huge database is also required.
to develop in the future. Therefore, the system ought to be As the number of consumers grows, the system's ability to
more dependable going forward. The anticipated system collect and manage data must also improve. High-end
ought to be more capable of completing the assigned duty database system is necessary to store those data. Front-end
impeccably and accurately. To give users uninterrupted personnel who are more effective will work on that
service, the system has to be more responsive. system. If they had the right instruction, they could
Additionally, assurance refers to civility, credibility, overcome that.
expertise, and awareness of the needs of the consumer. In
order for customers to grasp the system, it needs to be
more sympathetic. Additionally, users should maintain
open lines of communication.

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VIII. CONCLUSION
The development of a system for the well-known
hospital Zone is the primary emphasis of this project. Most
that hospital's daily operations are now computerized
thanks to this system. Patients, pharmacists, lab assistants,
and HR managers are the system's primary users. This
hospital's work is organized utilizing a system that includes
five modules. Those are the systems for managing doctors.
Systems for managing reservations, pharmacies, human
resources, and healthcare are also available. Using these
modules, most of the work is computerized.
Like controlling medical information.
coordinating the scheduling of lab tests, monitoring patient
information, and managing the delivery process and
pharmacy information. Additionally, the system is
designed to produce accurate results for a variety of needs,
including reporting on lab tests, patient bookings,
pharmacy information, etc. This system makes it simpler
to sort information by using the search feature. The system
offers answers for every fundamental hospital task. This
system primarily assists in providing an effective data
storage method to maintain hospital facts. The system's
ability to aid with data backup for the company is its most
significant feature.

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