Emergency Financial Support and Benefits for
Ukrainian Newcomers to Alberta
Alberta’s government is helping Ukrainians fleeing the UEEFSB Program Eligibility
war by providing access to emergency financial
benefits for those arriving in Alberta with little or no To qualify for the UEEFSB program an individual
savings or income. Ukrainian newcomers with limited or family must:
assets and resources are eligible for the same □ reside in Alberta; and
benefits as Albertans facing similar financial □ be approved under the federal Canada - Ukraine
circumstances. Authorization for Emergency Travel.
The Ukrainian Evacuee Emergency Financial
Support and Benefits (UEEFSB) program provides
UEEFSB Financial Eligibility
one-time emergency benefits and ongoing monthly The UEEFSB program is income and asset
financial assistance to eligible Ukrainian newcomers. tested. To be eligible for monthly benefits under
These supports are different from the federal this program an individual or family must:
financial supports.
□ be unable to pay for basic needs;
Receiving assistance from the UEEFSB program □ not have monthly income exceeding the
does not impact an individual’s immigration status or benefit rates below; and
application for permanent residency. □ not have assets, such as cash or savings,
exceeding three times the monthly benefit rate,
One-time Emergency Benefits that the household is eligible to receive below.
One-time emergency benefits may be provided to BENEFIT RATES
Ukrainian newcomers in an emergency situation who Household Type Monthly Benefit Rates
do not have the resources to meet their emergency
needs. Benefits may be issued to assist with Single Adult $824
temporary accommodation, transportation, food and Single Adult, 1 Child $1,298
clothing.
Couple, No Children $1,236
To be eligible for one-time emergency benefits,
Couple, 2 Children $1,746
Ukrainian newcomers do not need to provide a
Canadian bank account.
Exceptions:
Anyone facing an emergency can request financial
assistance by calling the Alberta Supports Contact □ The Canada-Ukraine Transitional Assistance
Centre during business hours (1-877-644-9992) or by Initiative payment from the Government of
Canada is not counted as income or as an
calling the Income Support Contact Centre (1-866-
asset when determining UEEFSB eligibility.
644-5135), which is open 24 hours a day, 7 days a
week. □ Assets in Ukraine that are no longer available
or accessible to the household, are also not
considered when determining financial
Ongoing Financial Benefits eligibility.
Monthly financial assistance may be provided to For more information on the federal Government of
eligible Ukrainian newcomers who do not have the Canada measures above, refer to the Canada.ca
resources to meet their basic needs, like food, website:
clothing and shelter. This is a program of last resort
and people applying for these benefits must □ Canada-Ukraine Authorization for
demonstrate a financial need. Emergency Travel
□ Canada-Ukraine Transitional Assistance Initiative
Benefit amounts are based on a person’s income and
assets, ability to work, and the number of people in a
household.
Visit: alberta.ca/Ukraine
©2024 Government of Alberta | January 1, 2024| Seniors, Community and Social Services
Classification: Public
How to Apply for UEEFSB
Contact Us:
Individuals can start the application for monthly
benefits by calling the Alberta Supports Contact Alberta Supports Contact Centre
Centre. Translation services can be requested
during this call. Toll free: 1-877-644-9992
Applicants will be called back in 5-8 business days, or 7:30 am to 8 pm Monday to Friday, closed
two business days if there is an emergency. statutory holidays
Translation services can also be requested during
this follow-up call. Income Support Contact Centre
Contact may be made by email if staff are unable to Toll free: 1-866-644-5135, open 24 hours a day, 7
reach the applicant by phone. days a week
Applicants will be asked about their current situation Support is available in Ukrainian as well as 100
including residency, income, assets, employment, additional languages.
and health.
For more information on supports and resources
for Ukrainian newcomers, please visit:
UEEFSB Required Documents alberta.ca/Ukraine.
Individuals and families applying for ongoing
UEEFSB benefits (not emergency benefits) are
required to provide the following documents:
□ Immigration documents demonstrating their
Canada-Ukraine Authorization for Emergency
Travel status;
□ Secondary piece of identification for all
household members;
□ Bank statements and/or income and asset
statements verifying any income and assets
readily available to the household;
□ Direct Deposit registration information from
their Canadian bank account.
Visit: alberta.ca/Ukraine
©2024 Government of Alberta | January 1, 2024| Seniors, Community and Social Services
Classification: Public
