Career planning and development is an example of
a. Human process intervention
b. HRM intervention
c. Techno structural intervention
d. Strategic intervention
Providing step by step training and enlisting job of basic tasks is
a. Off the job training
b. Apprenticeship training
c. Job rotation
d. Job instruction training
Which kind of plans that forecast for the immediate HR needs of an organization?
a. All are correct
b. Intermediate-range plans
c. Short-range plans
d. Long-range plans
Job analysis is must for employees..
a. compensations
b. training
c. all of correct
d. performance appraisal
The process of identifying, assessing and developing leadership is called
a. all of correct
b. Succession planning
c. Employment planning
d. Human resource planning
The first step in establishing pay rates is to
a. fine-time pay rates
b. conduct salary survey
c. price each pay grade
d. group similar job
While writing job description, the job title is written in the section of ..
a. job summary
b. responsibilities and duties
c. all of incorrect
d. job identification
The first step in training process is..
a. instructional design
b. evaluate
c. need analysis
d. implement
Sources of performance appraisal include. . .
a. Team members rating each other.
b. Supervisors rating their employees.
c. Employees rating themselves.
d. All are correct
A rating scale which enlists traits and performance values is called
a. management by objectives
b. alternation ranking method
c. in-house development
d. graphic rating scale method
HR analytics is defined as. . .
a. Specific measures tied to HR performance evaluation.
b. Specific measures tied to HR performance indicators.
c. An evidence-based approach to making HR decisions on the basis of qualitative techniques.
d. An evidence-based approach to making HR decisions on the basis of quantitative tools and
models.
Which factor among the followings is an example of internal training?
a. All are correct
b. On-the-job training
c. Educational leave
d. Teleconferencing
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Objectives of HRM include. . .
a. Employee satisfaction enhancement.
b. All are correct.
c. Generation of positive motivation.
d. Effective use of HR.
The technique, involving the trainees to act on role of specific person in real situation is
a. behavior modeling
b. in-house development center
c. all of correct
d. role playing
The importance of human resources management includes...
a. All are correct.
b. Performing human resources work for the remaining departments.
c. Increasing efficiency through work specialization.
d. Solving human resource issues effectively.
Which responsibility an HR manager must be in charge of regarding interviewing and selection?
a. Train other managers in conducting selection interviews
b. Advise HR department of job openings
c. Do final interviewing and hiring where appropriate
d. Review reference information
In 360-degree feedback, the ratings are collected from
a. subordinates
b. supervisors
c. all of correct
d. peers
The personal qualities and traits required for job is stated in..
a. job specification
b. job analysis
c. all of incorrect
d. job descriptions
The workflow detailed picture is called
a. Organization chart
b. process management
c. production unit
d. Process chart
The total profit and rate of return is classified as
a. ability of employer to pay
b. ability of employer to hire
c. ability of employer to grow
d. ability of employer to train employees
Which factor among the followings is considered as a weakness of internal workforce?
a. Technological advances
b. Lack of talent pipeline
c. Global expansion
d. Economic uncertainty
The effective negotiation is included in....
a. personal competencies
b. interpersonal competencies
c. business management
d. all of incorrect
The job analysis information can be collected through..
a. interviews
b. observation
c. all of correct
d. questionnaires
Adding Incentives to the job is included in
a. Extrinsic motivation
b. Intrinsic motivation
c. Outsourced motivation
d. In-house motivation
The contribution of human resource strategy to business strategy is expressed via. . .
a. The organisational focus on important business objectives.
b. The effectiveness of performance measurement system.
c. All are correct.
The impact of human resources management is significant in the aspect of. . .
a. Quality control.
b. Customer service.
c. Cost control.
d. All are correct.
The ranking of all the employees, measuring a specific trait such as communication is measured in
a. alternation ranking method
b. graphic rating scale method
c. management by objectives
d. paired comparison method
The ranking of all the employees measuring a specific trait by making pairs of employees is called
a. graphic rating scale method
b. management by objectives
c. alternation ranking method
d. paired comparison method
The human resource department plays/serves as
a. advisory role
b. hiring department only
c. line authority
d. training department only
Re-designing a business process, in getting more efficient and effective result, known as
a. reengineering
b. redesigning jobs of workers
c. assigning additional activities to workers
d. moving workers from one job to the other
The advantage of BARS system is
a. simple to use
b. ends up with predetermined rating figures
c. avoids central tendency biases
d. providing behavior anchors
Analyzing and identifying specific skills, needed for specific job is called
a. all of correct
b. need analysis competency model
c. task analysis
d. competency model
The HR department of company can create advisory relationship through:
a. Line authority
b. all of correct
c. hiring authority
d. Staff authority
The term job enrichment means:
a. moving workers from one job to the other
b. assigning additional activities to workers
c. reforming and analyzing the job
d. redesigning jobs of workers
The term job enlargement means:
a. redesign jobs of workers
b. assigning additional activities to workers
c. moving workers from one job to the other
d. all of incorrect
A category, testing the learned skilled and principles, known as
a. measuring behavior
b. measuring results
c. Measuring reaction
d. measuring learning
A method, executive of strengths and weaknesses are being questioned by external consultant, known as
a. executive coach
b. in-house development center
c. behavior modeling
d. role play
The second step in the HR planning process is .......
a. Evaluation of internal and external workforce
b. HR forecasting
c. Formulation of HR strategies and plans
The strategic role of HR focuses on ......
a. Future business needs.
b. Legal paperwork and policy implementation.
c. Implement needed programs.
d. Clerical administration and record keeping.
The reward of performance must have some value for employee, an example of
a. de-expectancy
b. valence
c. instrumentality
d. expectancy
The qualitative or quantitative information for maintaining or changing performance is the part of
a. appraisal feedback
b. performance appraisal
c. performance feedback
d. appraisal system
Factors that affect the effectiveness of recruitment include. . .
a. All are correct.
b. Labor force population.
c. Recruitment responsibilities and goals.
d. Business strategies.
Which of the following factors is related to internal environment of an organization?
a. Social factors
b. Political changes
c. Economic climate
d. Organisational culture
Advantages of online training include. . .
a. Frequently updated training content.
b. All are correct
c. High flexibility.
d. Time and cost saving.
One of the advantages of internal recruiting is that:
a. Some managers may resist having employees promoted into their departments.
b. All are correct
c. The process can motivate employees for greater performance.
d. Individuals not promoted may experience morale problems.
The transformation of human resources management (HRM) since 1990s until now is that. . .
a. HRM acts as a support department for other departments in salary matters, record keeping, organizing
outdoor events, etc.
b. HRM plays a role in linking human resources with the organization's strategy.
c. All are correct.
d. HRM performs more professional tasks such as job design and employee satisfaction research.
The importance of performance appraisal is expressed via some elements such as. . .
a. All are correct.
b. Identifying the aspects that the employees need to improve.
c. Providing feedback of work to employees.
d. Clarifying work results that the organization needs.
The first stage of the on-the-job training process is. . .
a. Providing the trainees with practice.
b. Presenting the information.
c. Preparing the trainees.
d. All are correct
Employees abroad supply services or having outside vendors that the company of own employees
previously did in-house is known as
a. alternative staffing
b. all of correct
c. outsourcing
d. offshoring
The advantage of graphic rating scale method is that; it is
a. ends up with predetermined rating figures
b. simple to use
c. avoids central tendency and biases
d. an ongoing basis evaluation
In job classification the group that contains jobs with similar difficulty level is called
a. classes
b. combine ratings
c. rank jobs
d. grades
One of the advantages of telework is. . .
a. Possibility of working more hours.
b. Perceived lack of control and physical monitoring.
c. Improved productivity and the need for less work space.
d. Income tax laws.
The public recognition such as an award in organized function is the best classified as an example of
a. financial awards
b. non-financial awards
c. fixed award
d. proportional award
Task is defined as .....
a. Work segment composed of several tasks that are performed by an individual.
b. Distinct, identifiable work activity composed of motions.
c. Obligation to perform certain tasks and duties.
d. All are correct.
The quantitative process of job evaluation does not include
a. ranking jobs
b. non of above
c. grading jobs
d. classifying jobs
Which factor among the followings is an example of HR metrics about staffing?
a. Number of positions filled
b. Total HR staff
c. Average tenure of employees
d. Positions filled internally
The compensation for top executive job is largely based on
a. job complexity
b. all of correct
c. ability of employer to pay
d. human capital executive
The rates are places in percentages in performance categories is followed in
a. paired comparison method
b. forced distribution method
c. graphic rating scale method
d. alternation ranking method
The method in which problem to be solved is described for employees is called
a. action learning
b. case study method
c. job rotation
d. lifelong learning
Determining the type of people, which a company needs for job is referred as..
a. Job analysis
b. all of correct
c. Job descriptions
d. Job specification
Information that can be used to evaluate applicants for selection include ....
a. Past achievements.
b. Academic level.
c. All are correct.
d. Average length of time at old companies
The process of classifying, ranking jobs and assigning points to jobs is called
a. job evaluation
b. job ranking
c. job grading
d. pay grading
The expectancy chart is a graph to show relationship between
a. tasks performance and time utilized
b. test scores and job performance
c. all of correct
d. none of all
A personnel plan requires forecast of ..
a. supply of inside candidates
b. personnel needs
c. supply of outside candidates
d. all of correct
A job enrichment is a way to..
a. staffing new employees
b. all of correct
c. motivate employees
d. compensation employs
Each unit made by a worker to be paid is considered as
a. salary increments
b. time based pay
c. promotion
d. performance based pay
External recruiting sources include.......
a. Media sources
b. Employment agencies
c. Job fair and creative recruitment
d. All are correct
The management of performance ensures:
a. discontinue improvement
b. performance reviews
c. promoted improvement
d. continuous improvement
In performance management, the main feature of performance management is to
a. planning incentives
b. comparing performance with goals
c. increase salary
d. comparing sales figures from last year
An evaluation process of employee performance, in comparison to set standards is called
a. compensation
b. counselling
c. design of evaluation
d. performance appraisal
While writing job description, the major functions or activities are written in..
a. all of correct
b. job title
c. Job summary
d. responsibilities and duties
The basic approach in performance of employee compares with their current performance to
a. performance in last job
b. set standards
c. performance in previous years
d. all of incorrect
The first step in appraising process is
a. feedback session
b. defining the job
c. interview session
d. training session
Determining the duties and characteristics of positions in staffing, known as..
a. Job descriptions
b. all of correct
c. Job specification
d. Job analysis
The Job rotation means..
a. assigning additional activities to workers
b. redesigning jobs of workers
c. moving workers from one job to the other
d. all of incorrect
An enterprise Incentive Management systems include
a. planning compensation
b. analyzing compensation
c. managing compensation
d. all of correct
The reporting relationship and working conditions related to a job is stated in..
a. all of correct
b. Job specification
c. Job description
d. Job analysis
The evaluation of trainee reaction to a training program is classified as
a. measuring learning
b. measuring results
c. measuring behavior
d. measuring reaction
Human resource management is defined as. . .
a. The establishment of an informal system in an organization for managing human resources.
b. The establishment of an informal system in an organization for managing human resources to reach
organizational goals.
c. The establishment of a formal system in an organization for managing human resources to reach
organizational goals.
d. The establishment of an informal system in an organization for recruiting human resources effectively.
The roles of human resources management (HRM) are divided into the areas of. . .
a. Operation and Employee Advocate.
b. Administration, Operation, Employee Advocate and Strategic Management.
c. Administration and Strategic Management.
d. Property management and Evidence-based management.
In big five models, agreeableness is the tendency to be ..
a. all of correct
b. sociable
c. trusting
d. complaint
In big five models, extraversion is tendency to be ..
a. assertive
b. autonomous
c. unconventional
d. achievement
In big five models, conscientiousness is tendency to be ..
a. assertive
b. autonomous
c. unconventional
d. achievement
Bonus are the part of
a. Payroll
b. Indirect financial payments
c. Direct financial payment
d. Counseling
Concurrent validity is measured when ....
a. There is a consistency across different interviewers
b. An employer tests current employees and correlates the scores with their performance ratings
c. Test results of applicants are compared with subsequent job performance
d. There is a consistency within one interviewers
Which responsibility a line manager must be in charge of regarding interviewing and selection?
a. Check references
b. Provide feedback to HR department on hiring/rejection decisions
c. Train other managers in conducting selection interviews
d. Develop legal and effective interview techniques
When the rating of employee trait biases its performance on other traits, it is called Commented [1]: Câu này đáp án trên mạng là c,
nhưng mà trên LMS thì đáp án a và c đều sai hết, nên
đoán chắc là đáp án b
a. all of incorrect
b. narrow effect
c. halo effect
When the rating are collected from supervisors, customers and peers, considered as
a. 350-degree feedback
b. 360-degree feedback
c. 180-degree feedback
d. 240-degree feedback
Contingent workers are
a. Not full time employees, but temporary or part-time workers for a specific period of time and
type of work
b. Full time workers
c. Part-time workers who are employed permanently
d. Full time employees as well as temporary or part-time workers for a specific period of time and type
of work.
The steps involves in movement of employer for performance management is
a. total quality
b. appraisal issues
c. all of correct
d. strategic planning
All incentive plans focused on
a. skills
b. tenure
c. particular knowledge
d. performance
The competency-based job analysis means defining the job in terms of..
a. behavioral competency
b. measurable competency
c. observable competency
d. all of correct
Which recommendations should be considered when there is a shortage of manpower?
a. Cut down staff
b. Reduce working hours
c. Voluntary Turnover
d. Create flexibility at work
Which recommendations should be considered when there is excess manpower?
a. Hire third party employees
b. Increase working hours
c. Ues temporary manpower
d. Do not recruit new employees
Which factor among the followings is an example of HR metrics about development?
a. Annual turnover rate
b. Cost per hire
c. Positions filled internally
d. HR-to-employee ratio
Providing new employees with the basic information regarding background is
a. employee training
b. all of correct
c. all of incorrect
d. employee orientation
Realistic job preview is viewed as. . .
a. All are incorrect.
b. A balanced view of advantages, demands, expectations, and challenges in an organization or a
job.
c. A balanced view of advantages, demands, expectations, and challenges in a job.
d. A balanced view of advantages, demands, expectations, and challenges in an organization.
Human resource management is the process of .....
a. Acquiring employees
b. Appraising and compensating employees
c. Training employees
d. All are correct
Which functions are performed by HR department?
a. HR strategic planning
b. Benefits package
c. Talent management
d. All are correct
Which workflow detailed picture is called:
a. process management
b. organization chart
c. production unit
d. process chart
The duties of HR manager and staff functions consist of
a. Implementing the policies
b. Assisting line manager
c. Directing the tasks of people
d. All are correct
The HR plans of any organization does not include:
a. Training and development plans
b. Production plans
c. Personnel plans
d. Compensation plans
An aim of performance appraisal is to
a. Counsel the employees
b. Motivate the employees
c. Hire the employees
d. Fire the employees
Preparing for future means .......
a. Collecting and analyzing information about what has happened to prepare for the future
b. Collecting and analyzing information about what has happening and what has happened to produce
reports
c. Collecting and analyzing information about what has happening and what has happened to
prepare for the future
d. Collecting and analyzing information about what has happening to make plans for the future
An advantage of alternation ranking method is that it
a. avoids central tendency and biases
b. ends up with predetermined rating figures
c. provides behavior anchors
d. is simple to use