Navin Ramesh Avadhani
[email protected]
+971 50 734 9465
Profile Summary
Nearly 9 years of rich and diverse experience in applying people, process, problem-solving and technical skills to improve
individual, team and organizational performance.
Core expertise - IT Service Desk, Infrastructure Management, Technical Support, Security, Operations, Project Management,
Managed and outsourced projects.
An impassioned team player who’s extremely adept at identifying, measuring, monitoring and managing technical and operating
risks involved with projects across the IT spectrum for excellent resource utilization, optimization and increasing efficiency to
produce exceptional results.
Serving as a single point of contact for effective relationship management with demonstrated success dealing resourcefully with
customers, clients, contractors, peers and senior management.
Highly passionate about job responsibilities and cope well with high-stress situations, managing a variety of projects
simultaneously.
Extensive exposure working within a multicultural and multi-lingual environment.
Education
St. Joseph’s Engineering College, Visvesvaraya Technological University Mangalore, India
Bachelor of Engineering, May 2012 Major: Information Science and Engineering
Swiss Business School (SBS) Abu Dhabi, United Arab Emirates
Master in Business Administration, May, 2016 Major: Global MBA
Work Experience
Systems Engineer, Accenture Bangalore, India
June, 2012 – June, 2013
IT Systems Engineer, Danat Al Emarat Hospital Abu Dhabi, United Arab Emirates
August, 2013 – Present
Roles and Responsibilities across the tenure
Managing IT Infrastructure, hardware, network areas and implementing technological strategic solutions.
Participate in the evaluation, deployment and administration of all Information Technology software, hardware and network
systems.
Work with new innovative systems with advanced technology utilizing internal resources, external software, independent
contractors and third party consulting firms.
Determine and recommend all IT strategies, policies, procedures and SOPs with oversight for administration of user permissions,
security levels and technical accountability.
Oversee all systems administration, server monitoring, storage, backup / recovery, data migration and IP phone system with
goal of 100% uptime for business continuity.
Train and mentor all new IT staff members, to ensure that business value is maximized and IT goals are achieved.
Conduct trainings for staff members on various software solutions used within the facility to assist in day to day business
activities.
Plan, design, identify problems and troubleshoot IT systems architecture, operating platform and network systems infrastructure
Provide oversight for and participate in IT operations, support desk, service calls and escalated problem resolution.
Monitor and suggest optimal course of action to control IT budgets and consumption and decide on system requirements, costs
and specifications.
Work with stakeholders to define, deliver and support strategic plans for implementing information technologies.
Recommend information technology strategies, policies, and procedures by evaluating organization outcomes.
Maintain quality service by establishing and enforcing organization standards.
Maintain professional and technical knowledge by attending educational workshops; reviewing professional publications;
establishing personal networks; benchmarking state-of-the-art practices.
Skills: IT Security, Windows Server architecture, Hyper-V Virtualization & Clustering, Systems Administration, Asset
Management, Formulation of Policies, Procedures, SLAs; IT Service Desk Management, Service Delivery, Technical Support,
Incident & Change Management, Project Management, Quality Assurance, Resource Optimization, Team Management
Others: OHSMS Certified Internal Auditor
