Please note the following before submitting:

1. Specify whether this application is new or a change/addition

2. Specify whether full access or limited access to selected accounts
3. Complete mandatory fields marked in red
4. No handwritten notes
5. Complete a separate form for each Joint CIF activation
6. Client has signed the application
7. RM has signed the application
> (This box is for information only and will not appear on a printout)

Application to Use Online Banking and Receive Electronic Documents

For natural persons
Reset data

 New application  Change/addition to the existing agreement

1. Client’s Personal Details

Link to existing user ID (if available)
 Mr.  Ms.

Name First name

Address of domicile: Street/No. Postal code/town

Date of birth Country of domicile

2. Online Banking Access

I am a client of UBS Switzerland AG (hereinafter referred to as the Bank) and would like to make use of my Online Banking
as follows:
(check as appropriate) Only one option available!

Query only For orders/

transfers

Online Banking fully for all current and future accounts/safekeeping accounts under  
my client number (CIF)*
Online Banking for only the following selected accounts and safekeeping accounts
under my client number (CIF):
(account/safekeeping account number example: 0123–456789–01–2)

 

 

 

 

* By selecting Online Banking fully, all Pillar 3 pension accounts and Pillar 3 pension securities accounts in the name of the UBS
Privilegia Pillar 3 pension foundation (hereinafter referred to as Privilegia), which are based on a pension agreement or agreements concluded by
me with Privilegia, will be activated.

To be sent to:
UBS Switzerland AG, SCAN 107, P.O. Box, 8071 Zurich

To be completed by the Bank Signature and stamp of Relationship Manager

(confirmation that customer-relevant data is correct)
07200 Client no. (CIF)
152451 Identification element
SecureSign for iOS/Android Smartphone/Tablet
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 3. Delivery of E-Documents
Once Online Banking is activated, the client will, in future, only be able to access bank documents provided in
electronic form (e.g. account statements and safekeeping account statements) electronically via Online Banking.
Electronic delivery will be used for all options or accounts/safekeeping accounts selected under section 2 that have been
activated for Online Banking. However, certain bank documents and statements may still be sent by mail to the client’s most
recent correspondence address, in particular if Online Banking and/or the E-Documents function are blocked for access or
otherwise deactivated (for the exact wording of the provisions, see Terms and Conditions for E-Documents, sections 5
and 9).

 I do not wish to receive e-documents – I wish to be sent my bank statements in paper form.

4. General Provisions
In addition to the other provisions that govern my relationship with the Bank (General Terms and Conditions, Terms and
Conditions for Payment Transactions, etc.) and form an integral part of this agreement, the enclosed Terms and
Conditions for Online Banking, as well as the Terms and Conditions for E-Documents from the Bank also apply.
These provisions also apply similarly for my relationship with Privilegia in the framework of this agreement.
By signing below, I confirm that I have received and noted these provisions.
This application will not be deemed officially accepted until the Bank has provided confirmation to this effect.

Note:
If Online Banking and the E-Documents function are to be activated for joint accounts and joint safekeeping
accounts, this application must be signed by all clients concerned.

Place, date Client’s signature

To be completed by the Bank

152451 Client no. (CIF)
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 Terms and Conditions for Online Banking

1 Access to Online Banking Services keeping accounts that are activated in Online Banking.
1.1 Access to Online Banking services is granted only to Likewise, all instructions, orders, and communications
persons having identified themselves with all the required received by the Bank in this way will be deemed entered
identification elements, i.e. by entering and authorized by the Client or User.

 their user ID,

 their personal password 2 Order Execution and Instructions
(to be freely chosen in accordance with the Online 2.1 The User accepts that his/her stock exchange and
Banking rules) payment orders and any settlement instructions may not be
and the identification elements selected by the Client and/ processed immediately or on a 24-hour basis, but are
or all authorized persons (hereinafter referred to collectively dependent on the trading days/times of the relevant stock
as Users) and offered and accepted by UBS exchange and the public holidays/working hours of the
Switzerland AG (hereinafter referred to as the Bank). branch at which the account is held and/or those of the
If the Bank requests additional identification of individual processing unit.
orders (hereinafter referred to as transaction confirmation) 2.2 The User also accepts that transactions can only be
for reasons of security, the same identification elements initiated if the Bank has received the required transaction
are to be used. Transactions cannot be initiated unless all confirmation.
required identification elements are entered. 2.3 The Bank does not accept any liability for orders and/
The identification elements listed above may be changed, or settlement instructions that are not executed on time, or
supplemented or replaced by the Bank at any time. The for damages (especially as a result of price losses), pro-
User may, at any time and without obtaining authorization, vided that it has exercised the normal commercial due
exchange or change the identification elements that are diligence.
offered and accepted by the Bank.
1.2 The Client must ensure that each User changes the
3 Client’s Obligation to Exercise
password provided by the Bank immediately upon receipt.
Due Diligence
We strongly recommend that clients change their pass-
words periodically. The same applies to certificates offered 3.1 The Client must ensure that all identification elements
or accepted by the Bank. (see para. 1.1) are kept confidential by Users and protec-
ted from misuse by unauthorized parties. In particular,
1.3 The Bank considers anyone who provides proof of
passwords may not be written down or stored without
identification in accordance with para. 1.1 as authorized to
protection on the Client’s end-user device once they have
use or activate Online Banking services.
been changed (para. 1.2). The Client bears full responsi-
The Bank may therefore, within the framework and scope bility for all risks arising from the disclosure of a User’s
of the services chosen on the application form and the identification elements.
selected method of access, allow this person to use Online
3.2 If there is reason to suspect that unauthorized third
Banking to access and dispose over the accounts and
parties have knowledge of an identification element men-
safekeeping accounts listed in the application form, and to
tioned in para. 1.1, the identification element in question
accept the Client’s orders and communications, irrespec-
must be changed.
tive of his/her internal legal relationship with the Client,
regardless of any statements to the contrary on the Bank’s 3.3 The Client bears full responsibility for all consequen-
signature documentation and without further inquiry as to ces arising from the use – or misuse – of his/her identifica-
his/her authorization. Furthermore, the Bank has the right tion elements or the identification elements of other Users.
at any time and without stating reasons, to refuse to
provide information or to accept instructions, orders or
4 Security with Online Banking / Exclusion
communications and to insist that the User provide proof of
of Bank Liability
authorization by other means (by signature or in person).
4.1 Despite state-of-the-art security precautions, neither
1.4 The Client accepts without reservation all transactions
the Bank nor the Client is guaranteed absolute security.
that are carried out via Online Banking using a User’s
The User’s end-user device is part of the system, but
identification elements in respect of their accounts/safe-
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 it is outside the Bank’s control and can become a maintenance work), malfunctions, or illegal access or mali-
weak link. Despite all of its security measures, the Bank cious blocking of telecommunications infrastructure and
cannot accept responsibility for the Client’s end-user networks or owing to other inadequacies on the part of the
device, as this is not technically feasible (see para. 4.2 telecommunications infrastructure and network operators.
for details of risks). 4.6 Provided it has exercised the normal commercial due
4.2 The User acknowledges the following risks in parti- diligence, the Bank is not liable for the consequences of
cular: malfunctions or interruptions, especially in processing, that
 Insufficient familiarity with the system and lack of affect the Bank’s Online Banking operations (e.g. those
security precautions on the end-user device can make caused by illegal intervention in the Bank’s system).
unauthorized access easier (e.g. saving data with in- 4.7 Furthermore, the Bank expressly accepts no liability
sufficient protection on hard drives, file transfers, for any software (e.g. via disk/CD or download) and hard-
information left on the screen, etc.). The User is ware (including identification elements) it may have sup-
responsible for obtaining information on the necessary plied, or for consequences resulting from or occurring
security precautions. during distribution of the software via the network (e.g. the
 It is impossible to rule out the possibility that the User’s internet).
behavior may be profiled by the network provider (e.g. 4.8 If the Bank detects any security risks, it reserves the
internet service provider, SMS provider), i.e. the provider right to interrupt Online Banking services for the protection
can infer when and with whom the User makes contact. of the Client at any time until the risk is removed. The
 There is a latent risk that a third party may gain unde- Bank accepts no liability for any damages incurred as a
tected access to the computer while Online Banking result of such interruptions.
services are being used. 4.9 The Bank accepts no liability for damages that the
 There is also a risk that viruses and the like may spread Client incurs as a result of the non-performance of his/her
to a computer when it connects to an external server for a contractual obligations to a third party, or for indirect or
network session (e.g. the internet, SMS). Appropriate consequential losses, such as lost profits or third-party
security software that is available in the market can help claims.
the User take the necessary security precautions. 4.10 The Bank accepts no liability for damages resulting
 It is important that the User installs only software that from minor negligence on the part of support staff in the
has been obtained from trustworthy sources. course of carrying out their assigned responsibilities.

4.3 In most cases, the Bank does not provide technical

access to its services. This is solely the responsibility of the 5 Blocking Access
User. In particular, the Client accepts that the Bank does
The Bank is authorized to block access by the Client
not distribute the special security software required for On-
and/or all Users to some or all services at any time and
line Banking. Thus the Bank accepts no liability with regard
without stating reasons and without prior notice, if it thinks
to the network operator (e.g. internet/SMS provider) or the
there are sufficient grounds for doing so.
security software required for Online Banking.
4.4 The Bank offers no guarantee as to the accuracy
and completeness of the Online Banking data that it 6 Banking Confidentiality
makes available to the User. In particular, informa- The Client acknowledges that data is transported via an
tion regarding accounts and safekeeping accounts open-access network (e.g. the internet, SMS). Data can
(balances, statements, transactions, etc.) and gener- be transmitted across borders without being monitored.
ally available information, such as stock market pric- This also applies to data transfers where both the sender
es and foreign exchange rates, is considered non- and the recipient are located in Switzerland. Although
binding. Online Banking data does not constitute a individual data packets (with the exception of SMS texts)
binding offer unless explicitly declared as such. are transmitted in encrypted form, the identities of the
4.5 The Bank accepts no liability for losses incurred by the sender and recipient (as well as the SMS text itself) are not
User as a result of transmission errors, technical defects, encrypted. It is therefore possible for a third party to
system overload, interruptions (including system-related conclude that a banking relationship and/or payment
relationship between the Client and the beneficiary exists.
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 7 Foreign Legal Provisions/Import and 10 Data Processing for Security Purposes
Export Restrictions The Client and all Users agree that the Bank may process
7.1 The User acknowledges that use of Online Banking all transaction data for security purposes. The resulting
services from abroad can, under certain circumstances, transaction profile will serve to prevent any fraudulent
constitute an infringement of foreign laws. The User is transactions and thus protect the Client.
responsible for determining whether or not this is the case.
The Bank accepts no liability in this regard.
11 Notice of Termination
7.2 The User acknowledges that the use of Online
Either party may terminate the Online Banking agreement
Banking applications from abroad may constitute a violation
in writing at any time. Notice of cancellation on the part of
of import and export restrictions governing encryption algo-
the Client must be sent to their contact person at the
rithms.
Bank.

8 Amendments to the Agreement

12 Provision for Statutory Regulations
The Bank reserves the right to amend these conditions
12.1 Any statutory provisions governing the operation and
and/or change the Online Banking services at any time.
use of telecommunication infrastructure and networks
The Client and the Users will be notified of such changes
remain reserved and apply also to this Online Banking
in writing or by other appropriate means. The changes will
connection from the time they come into force.
be deemed to have been accepted unless the Bank
receives written notification to the contrary within one 12.2 The User acknowledges that additional restrictions
month. In any case, changes will be deemed to have been relating to Online Banking services and functions may
accepted the next time the Online Banking service is used. apply to Clients/Users domiciled in certain countries.

9 Marketing Purposes 13 Charges

The Client and all Users consent to the use of client data The Bank reserves the right to introduce charges for its
from Online Banking by the Bank for its own marketing services or to adjust existing charges at any time.
purposes.
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 Terms and Conditions for E-Documents

1 Reference to the Applicable Terms and 3.2 One copy of a bank document or advice is the original.
Conditions for Online Banking All others are copies. If the company has submitted more
1.1 The UBS Switzerland AG Terms and Conditions than one application for E-Documents stating “Electronic
for Online Banking apply to the delivery of documents transmission only” in the Application, and if the same
in electronic form (hereinafter referred to as E- relationship number and/or the same account or safe-
Documents). As a condition for the activation of keeping account is affected according to the Application,
E-Documents, the Client must have signed an Online the company must inform the Bank which electronic
Banking application, as well as all the associated docu- mailbox should receive the originals. The company may
ments/declarations/agreements. change the electronic mailbox for originals at any time by
1.2 The electronic delivery of bank documents and notifying the Bank in writing.
advices governed by these terms and conditions relates to
banking business to which separate agreements and terms 4 Time of Delivery
and conditions apply, e.g. the Bank’s General Conditions.
4.1 The User acknowledges that bank documents and
In the event of any differences in the provisions of such
advices transmitted via E-Documents are considered to
separate agreements and terms and conditions with
have been delivered to the User as soon as the User can
respect to the use of E-Documents, the present provisions
access them in the electronic mailbox. Any deadlines that
take precedence.
may be connected with the bank documents and advices
start to run from that time.
2 Subject of These Terms of Use 4.2 The Client hereby expressly acknowledges that, by
2.1 These terms and conditions govern the electronic sending bank documents and advices electronically to the
delivery of all bank documents and advices under the client electronic mailbox, the Bank specifically fulfills its notification
number (CIF) and/or the accounts and safekeeping and accountability obligations toward the User.
accounts set out in the E-Documents application form
(hereinafter referred to as the Application), in accordance
5 Change of correspondence delivery
with the Client’s instructions.
5.1 Documents and advices will be extraordinarily,
2.2 E-Documents enables the Client and/or all authorized
additionally delivered by regular mail in case of loss of Online
persons (hereinafter referred to collectively as Users) to
Banking and/or E-Documents access for the last User with
receive specific documents and advices as determined by
unrestricted access rights, unless the original bank
the Bank either in electronic format only or in electronic
documents are already delivered by regular mail to the
format as well as in hard copy. The Bank provides the User
defined recipient(s).
with an electronic mailbox within Online Banking. Electronic
documents and advices are deposited by the Bank in this 5.2 In case E-Documents are deactivated for the electronic
electronic mailbox and are thus deemed to have been mailbox, bank documents and advices will be sent by regular
delivered to the User. mail only.
5.3 Irrespective of the blocking/deactivation of the last User
with unrestricted access, for companies, Users with restricted
3 Access Authorization to E-Documents
access may continue to access the bank documents and
(Only Applies to Companies) advices in the electronic mailbox as per the rights conferred
3.1 Authorized Users for companies may be given either upon them.
unrestricted access to all documents and advices in the 5.4 The Client acknowledges that all relevant bank docu-
electronic mailbox or access only to documents and ments and advices must be saved on a local data storage
advices of accounts and safekeeping accounts for which device prior to the deactivation of Users. If the Client wants
Online Banking authorization has already been given. additional printouts of bank documents and advices while
Unrestricted access must have been granted to at least the block is in effect or after Users have been deactivated,
one User, otherwise E-Documents will be deactivated for it must request these from the Bank. A fee may be charged
the electronic mailbox. All Users can delete documents and for such subsequent requests.
advices. When documents and advices are read or
downloaded, their status changes from “unopened” to “opened”.
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 6 Complaints from the User authorities. A fee may be charged for any subsequent
Any complaints from the User regarding electronic bank request for documents and advices in hard copy.
documents and advices should be made as soon as they 8.2 Printouts of electronic documents and advices do
arise and within the deadline indicated for the relevant not constitute originals. It is therefore imperative that
document or advice. If no objection is lodged within the electronic bank documents and advices be stored in their
specified period for the respective bank document or advice original (unchanged) electronic format. It is particularly
or, at the latest, within 30 days of delivery to the electronic important to note that electronic bank documents and
mailbox, the relevant electronic documents and advices will advices should be saved using only the version of the
be deemed accepted by the User. Adobe Reader software that is recommended by the Bank
at the time in question. Saving the relevant documents or
advices using an earlier version of the software may cause
7 Storage of Documents and Advices
the electronic signature on the document or advice to
7.1 The User acknowledges that electronic bank become illegible.
documents and advices are stored until they are deleted
8.3 The Bank draws the Client’s attention to the fact that
by the User, but not longer than 36 months after
bank documents and advices must be printed out and
delivery, after which they will no longer be available
submitted in hard copy if this is expressly requested by
electronically. A fee may be charged for any subsequent
authorities with investigative powers (e.g. the tax authorities).
request for documents and advices in hard copy.
7.2 The User is personally responsible for all legal
obligations (e.g. in Switzerland: the Ordinance on the 9 Delivery in Hard Copy Reserved
Maintenance and Preservation of Business Records The Bank may, at any time, issue bank documents and
[GeBüV], the Ordinance of the Federal Department of advices in hard copy, either exclusively or in addition to
Finance on Electronic Data and Information [OElDI]), electronic versions, without being obligated to state any
in particular for the recording, suitable storage reasons.
and/or saving of the electronic bank documents and
advices delivered via E-Documents, as well as for
10 Amendments to the Agreement
their integrity and subsequent use.
10.1 The Client will inform the Bank in writing of any
7.3 In view of the limited time that electronic bank
changes to the accounts or safekeeping accounts, or to the
documents and advices may be kept in the electronic
delivery method, valid mailing address or User specified in
mailbox, E-Documents is not suitable for their long-term
the Application. The Client bears any and all disadvantage or
storage. For this reason, the User is advised to download
loss resulting from failure to notify the Bank.
the bank documents and advices onto their own data
storage devices. 10.2 The Bank may, at any time, amend and/or supple-
ment the Terms and Conditions for E-Documents, the
E-Documents service offering, as well as the charges for
8 Legal Status of Electronic Documents any additional services, such as delivery of hard copies. Any
and Advices such amendment and/or supplement will be communicated
8.1 The Bank cannot guarantee that the bank documents to the Client in writing or in another appropriate manner (in
and advices that are delivered electronically will be particular, delivery via E-Documents), and will be considered
accepted as evidence by Swiss or international authorities. as having been accepted unless a written objection is
The User accepts full responsibility when presenting the received within a month of notification, but in any case no
documents and advices in matters concerning such later than the first time E-Documents is used following
notification of the change.
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