UNILEVER

NIGERIA 2021
SUSTAINABILITY
REPORT:
PEOPLE, PLANET
AND SOCIETY
2021©
 Unilever Nigeria Sustainability Report | 2021

Table of
Contents 2021
01 CHAIRMAN AND CEO STATEMENT

02 ABOUT THE REPORT

03 SUSTAINABLE BUSINESS DIRECTOR STATEMENT

04 SUSTAINABILITY GOVERNANCE AT UNILEVER

05 STAKEHOLDER ENGAGEMENT AND MANAGEMENT

06 UNILEVER NIGERIA 2021 MATERIALITY ASSESSMENT PROCESS

07 THE COMPASS AND THE UNILEVER NIGERIA PLC SUSTAINABILITY FRAMEWORK

08 SUSTAINABILITY INITIATIVES – 2021 IN REVIEW

09 OUTLOOK FOR 2022

10 INDEPENDENT ASSURANCE

11 SEC REPORTING TEMPLATE ON SUSTAINABLE FINANCIAL PRINCIPLES FOR THE

NIGERIAN CAPITAL MARKET

12 GRI CONTENT INDEX

13 CONTACT US

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Unilever Nigeria Sustainability Report | 2021

Chairman And
CEO Statement
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 Unilever Nigeria Sustainability Report | 2021

“We believe that through

our operations we can help
tackle social inequities in
our society. ”

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Unilever Nigeria Sustainability Report | 2021

Chairman and
His Majesty, Nnaemeka A. Achebe
CFR, MNI
Chairman
Mr. Carl Cruz
Managing Director
West Africa
CEO Statement
We continued to experience the unprecedented impact of We believe that through our operations we can help tackle social In addition, we are working to keep waste in the economy and
the coronavirus in 2021 while at the same time grappling with inequities in our society. We continue to take action to create out of the environment, thereby, helping to create a waste-free
other development issues such as a challenging socioeconomic social and economic inclusion by providing opportunities for future. We are cutting down on our plastic waste by using less
environment, vulnerable health systems, and adverse effects of women and women-owned businesses through our procurement plastic and calling for a transition to a circular economy. We are
climate change. These development challenges have made the and sales value chain. In like manner, we are committed to in partnership with recycling organisations to ensure that we
issues of environmental, societal, and governance stewardship creating a culture of inclusion for people with disabilities through collect and recycle more plastics from the environment than we
even more pertinent. Therefore, in 2021 our resolve to create deliberate employment into our workforce, providing support sell to consumers. This will also reduce our dependence on new
sustainable value and harness resources to enhance our ESG systems, and making our sites physically and digitally accessible. plastic materials and by so doing, we can reduce emissions from
contributions and financial outputs remained undiminished. the production and use of new plastic materials.
We play our part in improving the health of the planet and we have
The Unilever Compass corporate strategy puts serving our set out a range of ambitious actions to fight climate change and Strategic partnerships lie at the heart of our efforts to drive
stakeholders at the heart of everything we do and outlines how protect the environment. In line with our net-zero commitment, transformational change in society. We are collaborating with
we intend to make that ambition a reality. It sets out ambitious we continue to install renewable energy sources, invest in energy other organisations to tackle critical social and environmental
commitments to tackle the most critical issues of our time; and thermal efficiency improvements in our operations and have issues through various social initiatives and programs as well
harnessing the full scale of our brands and going further and begun the process of reporting the environmental performance as through our operations. Through our Unilever Scholarship
faster through stretching and time-bound targets that drive and footprints of our products. Scheme, for example, 98 wards of our blue-collar employees
positive change. were inducted in 2021 to receive free education through their

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 Unilever Nigeria Sustainability Report | 2021

“More than ever before, 6 years of secondary school education. Also, we collaborated with
Lafarge Africa to donate a furnished, 80-bed isolation facility to Ogun
His Majesty, Nnaemeka A. Achebe
CFR, MNI

we are resolute in our

State, Nigeria. You will read about these and other initiatives in the Chairman
rest of the report.

belief that we cannot More than ever before, we are resolute in our belief that we cannot
Mr. Carl Cruz
Managing Director

separate the role of

separate the role of business from the social issues of our time. West Africa
There is a clear need for businesses to make positive social impact

Business from the

on the communities they operate in, whilst making financial returns
to shareholders. At Unilever, we are committed to scaling up our
commitments towards making real, positive, and lasting impact on
social issues of our the planet and society. Our board, management and sustainability
committees ensure that sustainability is prioritised in our decision-
time.” making process and is embedded in how we do business to achieve
our broader sustainability agenda, targets, and commitments. Our
achievements, progress, and performance in 2021 are demonstrated
in the rest of this report.

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Unilever Nigeria Sustainability Report | 2021

About The Report

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 Unilever Nigeria Sustainability Report | 2021

About the report

Unilever is inspired by the purpose to make sustainable living commonplace. This
purpose drives our operations and strategic choices and inspires our performance
towards excellence. We understand the environmental and social challenges faced
by the world and the communities in which we operate as well as the impact of our
operations, and we aim to reduce the harm as well as do good for planet and society.
Our newly integrated corporate strategy integrates our business priorities, plans,
targets, and sustainability commitments over the full spectrum of our business
ecosystem over the next 15 with the year 2021 being the first year of our operations
as guided by this strategy. This report, therefore, provides a balanced view of Unilever
Nigeria’s sustainability performance, commitments and targets as well as our
activities and initiatives in line with our Compass strategy between January 1, 2021
to December 31, 2021.

The report has been prepared in accordance with the GRI Standards: Core Option, and
the GRI content index is available on page XX. In disclosing our impact and footprints,
we have applied the GRI Standards: Core Option reporting principles, the Principles
of the United Nations Global Compact, the Nigerian Stock Exchange Sustainability
Disclosure Guidelines and the Securities and Exchange Commission‘s Sustainable
Financial Principles for the Nigerian Capital Market in defining the report content and
quality.

The information contained in this report covers only our Nigerian operations.

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Purpose to action
Over the years, we have demonstrated that caring for society and the environment are
core to our strategic objectives at Unilever Nigeria. Operating in an emerging economy,
we understand the enormity of the challenge of building a fairer and more inclusive
society and caring for the environment. As a business, our purpose has fuelled our long-
term commitment to corporate sustainability. We are a company of brands and people
with purpose, and we remain committed to using our assets to make sustainable living
commonplace.

2021 was not devoid of some of the challenges we witnessed in 2020. The business
community and larger society still had to maneuverer hurdles of the coronavirus
pandemic such as supply chain disruptions, remote working, observance of COVID-19
related safety protocols and other constraints. Yet, much progress was made between
2020 and 2021 since the release of the COVID-19 vaccines. As an organization, we were
proactive with encouraging and supporting our employees to get vaccinated, and at the
end of 2021 we achieved 58% vaccination rates for at least the first dose of the COVID-19
vaccine across our Nigerian operations.

2021 also saw the transition of our sustainability strategy from the Unilever Sustainable
Living Plan (USLP) to the Unilever Compass. The USLP which served as our guide between
2010 and 2020 has been significantly successful in helping us to achieve our vision of
making sustainable living commonplace. Globally, and at the local market levels,
we took action, and supported communities in the areas of enhancing health and
wellbeing, preserving the environment, and creating livelihoods. We are proud of what
we have been able to achieve in Nigeria through various initiatives such as the Vaseline
Healing Project; Pepsodent Brush Day and Night Nigeria; Knorr Force for Good; Lifebuoy
Help a Child Reach 5; Recycle Exchange Programme; and the Sunlight Shakti Women
Empowerment initiative.

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With an ambition to push our impact further, we launched Development Goals of the United Nations namely goals
the Unilever Compass in 2022. The Compass is our global 1, 2, 3, 5, 6, 8, 12, 13, 15, 16 and 17 – and indirectly towards
strategy for creating transformational impact in the all 17.
market and in society. Through the Compass, our vision is
to continue to be the global leader in sustainable business. We have done the extra work at Unilever Nigeria to
We will also demonstrate how our purpose-led, future-fit localise our commitments in a way that is required in
business model drives superior performance, consistently our operating context. We continue to engage with our
delivering financial results in the top third of our internal and external stakeholders to create mutual
industry. The Unilever Compass integrates the financial, understanding and input into our strategy and plans of
environmental, social and governance dimensions of our bringing our purpose to life.
business. The Compass forms the basis of our strategic
choices in the coming years. The Compass is underpinned In line with our aim to create far reaching impact for our
by existing business fundamentals of our operations, such stakeholders, business partners and vendors, society,
as business integrity; safety at work; employee wellbeing; and the planet, we will initiate the implementation of
product safety and quality; responsible innovation; our commitments from 2022. In line with SDG 17, we also
responsible advertising and marketing; safeguarding continue to look forward to working with industry peers
data; engaging with stakeholders; being responsible and other partners to create innovative portfolios and
taxpayer; and our commitment to transparency. high impact initiatives that can change the world.

We have made stretching sustainable development As we disclose our performance and impact in this report,
commitments through the Compass. Our commitments we hope to do more with our stakeholders in the years to
are built around 10 core areas: take Climate action; come.
Protect and Regenerate Nature; create a Waste-Free
World; Positive nutrition; Health and wellbeing; Equity,
diversity, and inclusion; Raise Living standards; Investing
in the Future of work; Respect for Human Rights; and being Soromidayo George
Responsible Business. These points of action account Corporate Affairs and Sustainable Business
for our direct actions towards 11 of the Sustainable Director, Unilever West Africa

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Sustainability
Governance at Unilever
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 Unilever Nigeria Sustainability Report | 2021

In 2021, we maintained our governance structure for delivering

value through our sustainable business ambition. Sustainability Board of Directors
remains a strategic issue at the highest level of our organisation
and our governance structure for sustainable business is
integrated into our organisational framework as depicted and
described below.
Leadership Team

Sustainability Committee
(Steering Committee)

Sustainability Committee
(Working Committee)

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Sustainability
Steering Committee Members
The Steering Committee has responsibility for developing the
sustainability agenda for our business and overseeing the
attainment and progress of the Compass Strategy across our
Nigerian operations.
Soromidayo George
The Steering Committee consist of the members of the Working Corporate Affairs and Ola Ehinmoro
Committee and select members of the Leadership team. The Sustainable Business Director, Human Resources Director,
members of the Leadership Team who were members of the West and Central Africa West Africa
Steering Committee in 2021 are listed below.

Oiza Gyang Obinna Emenyonu

Marketing Director, Beauty Procurement Director,
and Personal Care, Nigeria West Africa

Bolanle Kehinde-Lawal Adeleye Adeniji

Marketing Director, Foods, Customer Development Director,
West Africa Nigeria

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 Unilever Nigeria Sustainability Report | 2021

Sustainability
Working Committee Members
The Sustainability Working Committee plays a central role in our
governance structure. The Committee comprises a dedicated team of
employees who are responsible for coordinating and implementing
the sustainability initiatives in Nigeria. The team is charged with
integrating sustainability into our operations and engaging our Princess Nnaji Ibidare Adegunle
diverse stakeholder groups with the aim of creating sustainable Category Manager, Customer Development &
value for our business and society. Home Care Business to Business Lead

The Sustainability Working Committee in 2021 was constituted as

follows:

Damilola Dania Kehinde Oyafajo

Category Manager R&D BPC Packaging Manager,
Foods and Refresh West Africa

Rachael Ezembakwe
Safety, Health and
Osamienwenfan Edokpolo Environment Manager,
UFLP Marketing Ghana, and Nigeria

Bukola Akinpelu Godwin Bamsa

Consumer Marketing Insights External Affairs and Sustainable
Performance Manager Business Lead

Eva Ogudu
Category Manager Oral Care

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Stakeholder
At Unilever Nigeria Plc, we are committed to making sustainable living commonplace through our
operations and business activities. We can achieve these by prioritising sustainable value for our
internal and external stakeholders who directly and indirectly affect or are affected by our operations.

Engagement and These stakeholders include our employees, consumers, shareholders, investors, business partners,
suppliers, regulators, government, and the communities where we operate.

Management We continuously engage and cooperate with our stakeholders to understand what matters most and
how we can respond appropriately. In the year under review, we maintained continuous engagement
with these stakeholders on ways to adapt our operations to the new ways of conducting our business
efficiently and sustainably.

The table below shows a summary of how we engaged with, and the issues raised by our stakeholders
during our engagement.

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 Unilever Nigeria Sustainability Report | 2021

Stakeholder Group How We Engaged Issues Raised

• Regulatory compliance
• Proactiveness in ensuring business continuity
Government & • Adaptability to the evolving business environment through trade facilitation
• Formal engagements on key policy or regulatory issues and the promotion of ease of doing business
Trade associations
• Adoption of preventive measures and requirements for COVID-19
• Industry support of vaccination efforts
• Support for primary/state healthcare systems

• Adherence to COVID-19 protocols in the supply chain operations

• Informal one on one engagement sessions
• Enhancement of supply chain resilience
• Project planning
Suppliers • Strengthen business continuity for the supply chain by maintaining and review-
• Training of suppliers
ing existing contracts
• Virtual meetings
• Prompt payment for goods/services rendered
• Adaptability to the evolving business environment
• Adherence to COVID-19 protocols
Customers • One-on-one visits to the sales partners to identify areas for improving operations • Production of quality products
• Effective customer support services
• Strengthening of e-commerce and B2B channels

• Consumer immersion activities

Consumers • Consumer quality reviews • Adequate education of consumers on the proper use of company’s products
• Brand communications and campaigns

• Increased profitability
• One on one engagements with Shareholders via the Registrars and the Company • Unclaimed dividends
Shareholders Secretary’s office • Update of shareholder records
• Annual General Meeting • E-mandates to allow for e-dividend payments
• Transparency and communication
• Financial security
• Adaptability to the new working conditions
• Quarterly business town halls
• Effective employee engagement
• Functional engagements with employees for the Leadership team
• Adoption of preventive measures and requirements for COVID-19
• Focus group discussions
• Safety, health, and wellbeing of workers at the factory
• Employee surveys
Employees • Working from home and hybrid work
• Safety, Health, and Environment (SHE) talks
• Upskilling and reskilling
• ‘ASK the LT’ Series
• Employee support and accommodation for flexible working
• Virtual meetings
• Compensation and benefits
• Security

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Unilever Nigeria 2021 10

Materiality Assessment
Employee
9 Plastic Water
Health, Safety &
Wellbeing
Waste

Process

High
COVID-19
8 Inclusive
Management

Importanceto Stakeholders
GHG Emissions/ Nutrition Busines
Climate Change
7
For Unilever Nigeria and its stakeholders, materiality assessment Material Sourcing
& Efficiency
Product Quality
& Safety
and mapping allow us to appropriately prioritise and channel
6
adequate attention and resources to ESG issues with the most
impact. We determined our material sustainability issues for 2021 by Sustainability
combining several analyses. These include a desk research, review 5 Adaptation
Strategy

of responses from stakeholder engagement sessions as well as the

Data Security
Unilever global materiality assessment. 4
We maintained our practice of ranking issues on two scales:
‘Importance to Stakeholders’ and ‘Business Impacts’ and ranked the 3
issues by relevance from 1 – 10 on both scales; where “1” represents
‘least relevant’ issues, and “10” represents ‘most relevant’ issues 2

Low
on both scales. Furthermore, we ranked issues that were scored
between 1 and 4 as “Moderate”; 5 and 8 as “High”; and 9 and 10 as 1
“Very high”.

The outcomes of this process are discussed in the figure below. 0

0 1 2 3 4 5
Low High
Impact On Business

Unilever Nigeria’s 2021 Materiality Matrix

Data Security and privacy Water

Adaptation Inclusive Business

Material Sourcing & Efficiency Product Quality & Safety

GHG Emissions/Climate Change COVID-19 Management

Nutrition Employee Health, Safety & Wellbeing

Plastic Waste

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People
Employee health, safety & wellbeing

Improving the health and wellbeing of our employees • Improvement of physical and mental wellbeing at work and while working
across the business, and reduce the incidence of injuries and from home
accidents, especially on our manufacturing sites
• Continued observance of COVID-19 protocols
• Provision of COVID-19 personal protective equipment

Nutrition

Helping people achieve healthier diets by developing • Access and affordability

products with a balanced nutritional profile • Healthy diets and positive lifestyle
• Iron fortification
• Support in food security

Planet

Greenhouse Gases (GHG) Emissions and Climate change

Decreasing GHG emissions in our operations and across our • Support initiatives that reduce GHG in the environment e.g., plastics recycling
value chain. • Adopting climate friendly technologies in our operations
• Plan to localise targets

Plastics & other waste

Reducing the environmental impact of waste from plastics • Plastics use reduction, waste collection and recycling
and other materials at different levels of our operations. • Recyclable packaging and recycled plastic in packaging
• Support plastics management initiatives

Water

Reducing water consumption at different levels of our • Access to potable water supply
operations. • Wastewater and effluent treatment
• Reduction in water consumption
2021 Unilever
Nigeria Materiality Material sourcing & efficiency
Issues
• Awareness creation and compliance with environmental and social issues in our
Sourcing raw materials sustainably and promoting same in supply chain
our supply chain. • Engagement on business continuity during lockdown
• Compliance with COVID-19 protocols
• Support for women-owned businesses
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Society

Sustainability strategy

Improving our sustainability impact by deploring our new • Localisation of the Unilever Compass
sustainability strategy – Unilever Compass • Operationalisation of the Unilever Compass
• Updated sustainability plans and scorecard

Product quality and safety

Adhering to global best practices guiding manufacturing, • Quality management systems at our plants and operations
distribution of our products, while advocating for safe • Communication on safe use of products
consumption of our products. • Product labelling

Data security

Preventing and mitigating data and cyber security risks • Continuous training of staff on data handling, storage, and privacy for both internal
which may lead to economic and reputational damages. and external stakeholders

Inclusive business

Enabling different categories of stakeholders especially • Engagement of women-owned businesses

those in the disadvantaged, neglected and/or vulnerable • Support of women-owned businesses
demographic such as women, disable, local vendors etc. • Disability inclusion

COVID-19 management

Adhering to generic and manufacturing specific local and • Creation of awareness on COVID-19 vaccine
international COVID-19 guidelines. • Support of employees in getting vaccinated
• Provision of hygiene materials to employees
• Continuous support of employees COVID-19 affected by the coronavirus
• Lead industry wide support for vaccination

Adaptation

Institutionalising the new work approach across the • Adaptation to new working systems and approach
different segments of our operations. • Re-establishment of seamless working process with vendors and other stakeholders

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The Compass and the Unilever

Nigeria Plc Sustainability Framework
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The Compass and

The Compass is the strategy for the Unilever group to be a force for good through purpose and innovation.
This strategy reinforces our ongoing commitment to make Sustainable Living Commonplace for the more

The Unilever Nigeria Plc

than 8 billion people of the world and for the earth we live on. The Compass is founded on the pillars that
Brands with Purpose Grow; People with Purpose Thrive; and Companies with Purpose Last and at Unilever
Nigeria, we are fully aligned to this strategy and to the corporate vision. We have reflected deeply on the

Sustainability Framework implication of this strategy to our local contexts and have initiated actions to localise and operationalise
the strategy as the Unilever Nigeria Sustainability Framework depicted below.

Improve People’s health,

confidence and wellbeing
PEOPLE • Positive nutrition
• Health and wellbeing

Powered Respect
by our human rights
Improve the health of the
planet
PLANET
purpose and
• Climate action
Respect and promote human rights
• Protect and regenerate nature
and the effective implementation

innovation
• Waste-free world
of the UN Guiding Principles,
and ensure compliance with our
Contribute to a fairer, more Responsible Sourcing Policy
socially inclusive world
SOCIETY • Equity, diversity, and inclusive world
• Raise living standards
• Future of work

ESG Reporting
Stakeholder Impact Data Collection
Materiality Target Setting Reporting
Engagement Assessment and Monitoring

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Sustainability Initiatives
– 2021 In Review
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 Unilever Nigeria Sustainability Report | 2021

As a responsible organisation, we understand that we play a critical role in the

economic, environmental, and social development of our communities. For example,
our products are important to the health and wellbeing of our stakeholders, therefore,
we remain firmly committed to enhancing the quality of or products and our positive
impacts, while seeking measures to reducing our negative impacts. Following the
pandemic which disrupted the business landscape in 2020 not only in Nigeria but on the
global arena, the year 2021 saw many businesses restructure their operational models
in a bid to adapt to new ways of doing business. Likewise, this necessitated a drive to
improve performance, maintain consistent, competitive, and responsible growth and
profitability for our business. Additionally, we tried to tackle emerging sustainability
issues and tailor our initiatives to meet the needs of our stakeholders.

In 2021, Unilever developed and conducted various social development initiatives to

address the issues that matters most to our communities.

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People
We are guided by the fact that our long-term success is largely dependent
on the quality of our people and the value we create for our employees. This
principle is reflected in our policies and practices and in the way we relate
with our people. We aim to achieve an equitable and inclusive culture by
eliminating any bias and discrimination in our practices and policies. In this
respect, we have set ourselves the target of building a gender-balanced
organisation, focusing on our management and we aim to be recognised
as the number one employer of choice for people with disabilities.

Employee Health
and Wellbeing
As part of our determination and efforts to ensure employee wellbeing and
their productivity, we enhanced several initiatives and activities in 2021. We
conducted 12 Health and Wellness Learning Sessions through our weekly
Safety Health and Environment presentations on a range of topics ranging
from breast cancer to Covid 19 safety. To mark World Mental Health Day,
we held a week-long campaign to enlighten employees about the tools
in place and skills required to maintain their mental health. To celebrate
World Aids Day, we held a week-long voluntary HIV testing and counselling
for employees and to celebrate World Diabetes Day, we conducted free
diabetes screening for employees for a week. Likewise, we celebrated
International Women’s Day with an “Unmute” campaign to end the silence
on Domestic Violence which had increased significantly around the world
during the lockdown period of the Covid-19 pandemic.

Furthermore, we deployed activities to encourage uptake of mental health

services including Local, HMO and workplace options through our mental
Health and Employee Assistance Program.

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Human Capacity
Development
Our people are crucial not only to achieving our strategic vision and
objectives, but also, to maintaining our competitive edge in the marketplace.
We prioritise talent development and the continuous training of our
employees.

At Unilever, we maintain a training platform through which employees from

any part of the world can work on projects and with teams in other parts
of the world, thereby, acquiring new skills, testing out roles they may be
interested in transitioning into, or providing spare capacity to teams that
require it. In 2021, 36.3% of our employees took advantage of this platform.

Our global mobility program ensures that our people can gain experience
and exposure in other Unilever subsidiaries and put their experience and
expertise to use in other markets. Through this program, 103 employees have
taken on assignments in other countries since 2015. Currently, 8 employees
are on assignments outside of Nigeria.

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The Unilever
Scholarship Scheme
Through the Unilever Nigeria Plc Scholarship Scheme, the company pays
for the secondary school education of eligible children and wards of its
blue-collar employees. These children and wards undertake an aptitude
examination conducted by the West African Examination Council (WAEC) to
qualify for the scheme which ensures that their fees are paid through their
6 years of secondary school education. The scheme, which was affected in
2020 by the pandemic, was implemented in 2021, thereby increasing the
cohort of candidates admitted. A total of 98 students were inducted into the
scheme in 2021.

We recognise that education improves the quality of citizen participation and

productivity of individuals in a nation, affecting general well-being positively
and providing a fairer and equitable chance to access good living standards.
We are proud to contribute towards that for our employees.

Total beneficiaries in 2021:

98 Beneficiaries
More than 1,000 beneficiaries since inception

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Our COVID-19
Response
The coronavirus disease is still prevalent around the world and in Nigeria. Although the
number of cases has fluctuated from time to time, the high daily tally of COVID-19 infections
in Nigeria is still of serious concern to the business community and to the government.
Unilever Nigeria has continued to implement effective COVID-19 management practices
in its operations such as the distribution of preventive-care kits, communicating up to
date information and caring for employees and encouraging employee vaccination.

In 2021, we facilitated eight onsite COVID-19 vaccinations for employees and actively
encouraged employees to take advantage of government established vaccination
centres. At the end of 2021, 58% of our employees had received at least the first dose of
Covid vaccinations. Additionally, we conduct periodic, random rapid antigen testing on
employees on all our sites.

Our approach to supporting our employees to protect themselves and their families
against the coronavirus has been to provide frequent, relevant and competent
information; encourage them to take the vaccinations by showing examples of
colleagues who have done so; and help to facilitate access to the vaccines by organizing
on-site vaccination or providing time off from work. We recognize that with respect to
vaccination uptake, however, that each employee must arrive at a decision to receive
the vaccine privately after considering the evidence they are presented with and, in
some cases, after consultation with their doctor. Where employees choose not to get
vaccinated however, we put measures in place to prevent risk to other employees. These
measures include a regimen of more frequent testing by unvaccinated employees as well
as requiring them to adhere to stricter protection measures. We continue to work with
our employees internally to educate people on the advantages of vaccination to reduce
the hesitancy associated with it.

At the end of 2021, we had the following Covid-19 response outcomes.

Nigeria Unilever
Total # of Infected Persons 240,374 256
Total # of Deaths 3,028 0
Total # of Recoveries 213,491 230
Total # of Tests 3,823,309 11,060
Total Active Cases 23,855 26
% of + Cases to Mortality 1.25 0
Total Employees Back to Work N/A 230

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Planet

Our Climate Action

Commitments
Through the Unilever Sustainable Living Plan (USLP), we had committed to
halving the environmental footprint of the production and consumer use of our
products as we grew our business. Following the development and adoption
of our Compass strategy in 2020 which builds on the USLP, we extended these
commitments even further by:

• Taking a stand on Climate Action, including commitments to net zero emissions

in our operations, which is backed by our Climate Transition Action Plan

• Taking a stand to Protect and Regenerate Nature, including meeting our zero-
deforestation goal

• Taking a stand for a Waste-free World, including playing our part in creating
circular business models by rethinking how we design our products and
packaging.

Project: Electric Motor Optimisation

Energy Saving: CO2 Reduction:

352124.129kWh 760.589tco2

Cost Saving: In 2021, we achieved:

₦13,187,752.89 9% co2
11% reduction in Energy
usage vs. previous year

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Unilever Nigeria Sustainability Report | 2021 Unilever Nigeria Sustainability Report | 2021

Waste Collection
and Recycling
Unilever Plc has been supporting the efforts of social enterprise, Wecyclers,
to collect and recycle waste since 2014. In 2019, we signed a 3-year
partnership to collect and recycle plastic waste from the environment that
was the equivalent in volume to what we produce and sell using community
kiosk models. We have since extended our collaboration with Wecyclers,
with support from TRANSFORM, to create plastic collection and recycling
franchises around the country. These partnerships created 159 jobs in 2021
and the subscribers to our community kiosks collection model are earning
more than the national minimum wage monthly from exchanging their
plastics waste.

Total recyclables as at 2021:

1,772.51 tons
904.03 from Kiosk collection
8648.48 from Franchise collection

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2021 Employee
driven Plastic
Collection Campaign
Unilever partnered with Wecyclers and the Food and Beverage Recycling
Alliance (FBRA) to collect and recycle plastic waste in the Ijora community
of Lagos state in October 2021. This initiative was also aimed at increasing
the consciousness of the community regarding the harmful environmental
impacts of plastic waste. More than 60 individuals from all three organisations
were at the event and several members of the community mobilised to
support the clean-up.

We maintained our COVID-19 protocols during the volunteering exercise

These included distancing during the activities as well as the mandatory
wearing of nose masks and the use of alcohol-based sanitizers.

The non-recyclable component of the waste collected during the event

was properly disposed by LAWMA and Wecyclers recycled the recyclable
component of the waste. Throughout 2022, we will be running a ‘Healthy
Planet Ideabank’ to crowdsource ideas from employs for how we innovate to
tackle plastic waste sustainably through our brands and operations.

People, Planet and Society | 32

 Unilever Nigeria Sustainability Report | 2021

Society

Donation of an 80-
bed Isolation Centre
As part of our commitment to making sustainable living commonplace,
Unilever Nigeria Plc collaborated with Lafarge Africa to donate an 80-
bed isolation facility to Ogun State, Nigeria. The isolation facility was
commissioned by the Governor of Ogun State, represented by the Deputy
Governor; Engr. Noimot Salako-Oyedele. This isolation centre is a purpose-
built and equipped medical facility with basic medical supplies, resuscitative
machines, x-ray machine, anaesthetic machines and other associated
relevant medical infrastructure.

80 Bed
Isolation Facility

People, Planet and Society | 33

Unilever Nigeria Sustainability Report | 2021

The Shakti
Rural Women
Empowerment
Initiative
The Shakti program, which was introduced in 2014, is a women empowerment
initiative which adopts a door-to-door sales model that employs local
women, or ‘Shakti ladies’ to sell Unilever products within their community as
a way of improving their livelihood. In 2021, the program recorded significant
growth in the numbers of new Shakti women and met the below key metrics.

Total number of Shakti women

entrepreneurs:

5,000
25% Growth
Organic growth
representing 1,000 women

16 States
In Nigeria

Organic sales growth of:

10%
vs 2020

People, Planet and Society | 34

 Unilever Nigeria Sustainability Report | 2021

Pepsodent World
Oral Health Day
(WOHD) Activation
In the reporting year, Pepsodent celebrated WOHD. The celebration took
place in strict compliance with the COVID-19 restrictions. We had a closed
circle press conference with 15 people including dental professionals as well
as parents to discuss the role of parents in the oral health hygiene of their
children. Statistics show that 70% of children are less likely to brush twice
daily when their parents do not brush. Hence, parents are one of the most
critical influencers of good oral hygiene in children.

During the event, Pepsodent products were distributed across several

primary and secondary schools in Nigeria and students were educated on
the importance of brushing day and night.

Total beneficiaries in 2021:

500,000 Children
Were Reached

People, Planet and Society | 35

Unilever Nigeria Sustainability Report | 2021

Partnerships for
Development
Unilever Nigeria understands that partnerships are crucial for the attainment
of a sustainable society and a key agenda for the achievement of the
Sustainable Development Goals of the United Nations.

In July 2021, Unilever, along with UNICEF and other private, public and
development partners, launched the “Generation Unlimited” project in
Nigeria. This public-private, multi-sector partnership platform, is designed
to equip young Nigerians, aged 10 to 30, with skills and opportunities for
economic empowerment and social impact on an unprecedented scale by
2030 in Nigeria.

In addition, Unilever Nigeria was part of the founding of the “Unstereotype

Alliance” chapter for Nigeria in 2021. The Alliance is a coalition committed to
ending harmful stereotypes in media advertising. The Unstereotype Alliance
will be a thought and action platform that will harness the influence of the
advertising, media, and marketing community as a force for transformative
change in Nigeria.

In the same year, we sponsored the UN Global Compact Network Nigeria

Women ESG Investment Workshop. The goal of the workshop was to achieve
greater business inclusion via female-led MSME support through training
and investor-participant linkages.

People, Planet and Society | 36

Unilever Nigeria Sustainability Report | 2021

People, Planet and Society | 37

Unilever Nigeria Sustainability Report | 2021

Outlook For 2022

People, Planet and Society | 38

 Unilever Nigeria Sustainability Report | 2021

As we go into 2022, we are mindful that the social and environmental challenges we
face have not disappeared from our society. Covid-19, for example, is still with us, as
are issues relating to the environment, economic empowerment, gender, diversity
and inclusion, nutrition, health, and hygiene. While these may seem daunting, we are
steadfast in our belief that all hands must be on deck in resolving these issues. Therefore,
we remain committed to our purpose of making sustainable living commonplace.

We realise that a strategy for long term economic prosperity is closely linked with one
that cares for people, society, and the planet. As we navigate our business landscape
to deliver profitable returns to our shareholders, we will do this while creating positive
value for people, and planet and the society.

People, Planet and Society | 39

Unilever Nigeria Sustainability Report | 2021

Independent Assurance
Unilever Nigeria’s Compass performance is a subset of Unilever PLC ’s reported Compass performance. Selected
indicators of Unilever PLC ‘s aggregated Group Compass and Environmental and Occupational Safety
performance were subject to external limited independent assurance by PricewaterhouseCoopers LLP; details
of which are provided online at:
https://www.unilever.com/planet-and-society/sustainability-reporting-centre/independent-assurance

People, Planet and Society | 40

 Unilever Nigeria Sustainability Report | 2021

SEC Reporting Template On

Sustainable Financial Principles
For The Nigerian Capital Market
ESG REPORT
Principle 1:
Environmental, Social and Governance (ESG) Considerations
In Yet to Not Brief description of action(s) taken to-
# Indicators Completed
progress start applicable wards implementation

We operate a fully integrated approach to

Entities should develop appropriate policies to inte- sustainability issues which takes into consider-
1 grate ESG considerations into decision-making pro- ✓ ation all the ESG requirements. We also have a
cesses and enterprise risk management framework. business wide risk management process which
captures all risk areas within the business.

We have an in-house governance structure

for managing sustainability and ESG issues at
Entities should also develop robust and transparent
Unilever Nigeria. The Sustainability Committee
procedures, which entail clear governance structures,
oversees all sustainable business issues at
2 limits of authority, standards and codes of conduct, ✓ Unilever Nigeria. We have put in place standard
to support implementation of their policies and the
operating procedures and several other func-
principles.
tional policies to ensure the effective imple-
mentation of ESG.
We have several environmental and social
programs that are aimed at supporting society
Entities should put in place programmes for man-
and promoting environmental stewardship.
aging their environmental and social footprints. The
Please see the following sections: Waste Col-
3 programmes should reduce greenhouse gas emis- ✓ lection and Recycling; 2021 Employee-driven
sions, promote efficient use of water and energy, and
Plastic Collection Campaign; Donation of an
improve waste and construction management.
80-bed Isolation Centre; The Shakti Rural Wom-
en Empowerment Initiative.

People, Planet and Society | 41

Unilever Nigeria Sustainability Report | 2021

In Yet to Not Brief description of action(s)

# Indicators Completed
progress start applicable taken towards implementation
We are guided by the labour standards of the
Entities should outline the minimum labour and social
Nigeria Labour Act, the United Nations Guiding
standards they will apply in managing their opera-
Principles on Business and Human Rights, the
4 tions consistent with good practice, such as the United ✓ United Nations Declaration of Human Rights,
Nations Declaration of Human Rights and the Interna-
and the International Labour Organisation
tional Labour Organisation Charter.
Charter.

Annually, we contribute to our host communi-

Entities should develop and promote investment in
ties through various social initiatives. Some of
community projects and initiatives with the aim of
5
contributing to the sustainable development of their ✓ these include - Donation of an 80-bed Isolation
Centre and the Shakti Rural Women Empower-
host communities.
ment Initiative.

We have a Responsible Sourcing Policy (RSP)

Entities should articulate, in their sustainable finance
that embodies our commitment to conduct
policies and procedures, ESG procurement standards
6
for suppliers, contractors, and other third-party service ✓ business with integrity, openness and respect
for universal human rights and core labour
providers
principles.
As a part of our Responsible Sourcing Policy
(RSP), we use a ‘risk-based approach’, where
we evaluate the risk a supplier poses with
regard to the key elements of the RSP. The risk
Entities should monitor their service providers to en-
7
sure compliance with the ESG standards. ✓ evaluation considers what countries they oper-
ate in and what goods or services they supply.
Where the supplier represents a high risk, we
use industry-leading audit protocols to address
concerns.
We periodically audit our internal processes to
determine where gaps exist. The audit process
Entities should regularly conduct internal reviews of
covers the ESG practices and procedures of our
the integrity and quality of ESG practices and proce-
business. This is done through the governance
8 dures for continuous improvement. External audit of ✓ meeting – where issues of environment etc are
ESG practices and procedures may also be undertak-
looked into by the leadership team and regular
en.
audits cross functionally. External audits take
place through our assurance process.
We use the GRI Standards, the Principles of the
United Nations Global Compact, the Nigeri-
Entities should set criteria for reporting their ESG risk an Stock Exchange Sustainability Disclosure
9 assessment processes on their business operations ✓ Guidelines and the Securities and Exchange
and activities. Commission’s Sustainable Financial Principles
for the Nigerian Capital Market to report the
risk on our business operations and activities.

People, Planet and Society | 42 Unilever Nigeria Sustainability Report | 2020

 Unilever Nigeria Sustainability Report | 2021

Principle 2:
Collaborative Partnership and Capacity Building
In Yet Not Brief description of action(s)
# Indicators Completed
progress to start applicable taken towards implementation

We have a publicly available sustainability

Develop an ESG policy e.g., sustainable policy – to
framework known as the Unilever Compass.
serve as a tool and strategic framework to guide and
1
support the entities in the delivery of its sustainable ✓ The elaborated framework is also captured
under the Planet and Society section of our
agenda.
website.

Dedicated Environmental Sustainable Office (ESO) to We have a Sustainable Business unit that
2 work assiduously in enshrining in the organization the ✓ manages all sustainability related affairs for
workings of its sustainable policies. Unilever Nigeria.

Sustainability/ESG is managed at the highest

level of our organisation and our management
structure for sustainable business flows up
Develop structural mechanisms to guide the imple-
3
mentation of the structural policies and guidelines. ✓ from the Sustainability Working Committee to
the Sustainability Steering Committee, to the
Leadership Team, and into the Board of Direc-
tors.
The Sustainability Steering and Working Com-
mittees through the Sustainable Business Unit
Have an internal capacity to support the implementa-
4
tion of sustainable policies and guidelines. ✓ and the various functions and project owners
across Unilever Nigeria implement our sustain-
ability policies and guidelines.
All sustainability-related policies and initiatives
are communicated to our internal and exter-
Engage and create the buy in of key stakeholders to
5
support the implementation of the policies. ✓ nal stakeholders through our website, Annual
Report and Financial Statements, Sustainability
Reports, and other communication channels.
We have a localised sustainability framework
that comes from the Unilever Group sustain-
Develop and implement the entity’s sustainable strat-
6
egy. ✓ ability strategy – The Unilever Compass. Imple-
mentation of the framework is dynamic and
continuous

Unilever Nigeria Sustainability Report | 2020 People, Planet and Society | 43

Unilever Nigeria Sustainability Report | 2021

Principle 3:
Financing of Priority Sectors of the Economy
In Yet Not Brief description of action(s)
# Indicators Completed
progress to start applicable taken towards implementation

Entities should on the basis of verifiable business

plans/feasibility reports identify priority sector(s) in
1
which they operate by way of providing financing/car- ✓
rying out investments.

Entities should disclose products and services de-

2 signed to facilitate financing of priority sectors of the ✓
economy.

Entities should report the monetary value of actual

3 investments undertaken in/products and services in- ✓
vested in financing of priority sectors of the economy.

Entities should record and report total monetary value

of assistance received from government(s) for financ-
ing/investing in priority sectors of the economy. This
should cover items such as:
No assistance received from government(s) for
4
• Subsidies ✓ financing priority sectors of the economy.
• Tax reliefs and tax credits
• Financial incentives
• Royalty holidays
• Export promotion grants

People, Planet and Society | 44 Unilever Nigeria Sustainability Report | 2020

 Unilever Nigeria Sustainability Report | 2021

Principle 4:
Human Rights, Women’s Economic Empowerment, Job Creation and Financial Inclusion
In Yet Not Brief description of action(s)
# Indicators Completed
progress to start applicable taken towards implementation
Due to the effect of attrition and ongoing hir-
ing, the gender ratio of our employees currently
Entities should balance the ratio of employment be- tilts in favour of men at 45.9% of female em-
1 tween men and women and bridge the gap in favour ✓ ployees in management levels. However, we
of women. have a Diversity and Inclusion Policy aimed at
consistently evening out the gender gap in our
employment.

We have support groups for women to drive

policy changes. Some of these groups include
Super Moms Network, CD Women Inspiration
Network, and the Maternity and Paternity
Entities should encourage policies that better the lots
Support System. Our BI policy addresses issues
of women, for e.g., building crèche; increasing the
of sexual harassment with zero tolerance to
current maternity leave from 3 months to 6 months;
2
setting up of standing committees and by-laws to pro- ✓ harassment or bullying in the office. Cam-
paigns to sensitize and educate employees
tect sexual harassment in offices; improving on toilet
about these policies and the procedures of
facilities to cover sanitary requirements;
complaints and redress are in place. We also
have robust support on domestic violence and
a process of sharing this policy with other com-
panies if so required.

We are an equal opportunity employer. Our

Equal opportunities with respect to positions and stance on non-discrimination is reflected
3
capacity building; ✓ across recruitment, promotion, and capacity
building.

Quarterly seminars/sessions on economic savings and

4
empowerment; ✓ NA

Our Shakti program is an economic empower-

ment initiative that employs rural women, to
Entities should collaborate on how to design pro- sell Unilever products within their community
5 grams/projects that will encourage macro small medi- ✓ ultimately impacting their earnings/livelihood
um enterprises to be active in the financial market. and communities positively.
Please see more information on The Shakti
Rural Women Empowerment Initiative.

Unilever Nigeria Sustainability Report | 2020 People, Planet and Society | 45

Unilever Nigeria Sustainability Report | 2021

Principle 5:
Reporting and Disclosures
In Yet Not Brief description of action(s)
# Indicators Completed
progress to start applicable taken towards implementation
Entity should report ESG issues annually either on a stand-
alone basis or as an integral part of its annual report to Unilever Nigeria has an annual reporting cycle which
1
stakeholders. The timing of the reporting should be the same ✓ corresponds with our financial reporting timeline.
as the financial performance report of the organization.
At the global level, we have set targets and indica-
Entities should articulate clear goals, targets, and measure- tors across our focus areas. In 2021 we were in the
2
ment indicators for each Principle. ✓ process off-setting targets and measurement indica-
tors across all focus areas.
Entity should develop a reporting template that is incorporat- In 2021 we were in the process of setting up a score-
ed into its management information system. Reports should card which will be incorporated int the management
3
demonstrate progress against the indicators set for each ✓ information system and will capture progress against
Principle. target.
Entity should define the scope of its activities and identify The report covers our Nigerian operations, and it is
4
stakeholders in its ESG report ✓ for the reporting year, 2021.
We currently report our performance and footprints
Entity’s ESG performance should be reported in relation to
5
local or global expectations its ESG report ✓ based on local or global guidelines from the GRI,
UNGC, SDGs, NSE-SDGs, and the SEC.
We conduct a materiality process annually to
Entity should concentrate on aspects of operations that have
determine our significant ESG impacts. Our materi-
6 significant ESG impacts that may influence the decisions of ✓ ality process influences our strategy, initiatives, and
stakeholders in its ESG report
reporting.
ESG Reporting should be transparent and comprehensive Our report covers both our positive and negative
7
covering both positive and negative aspects of performance ✓ footprints.
We currently report our ESG performance annually,
Information in ESG report should be presented in a consistent
8
manner to allow for comparison over a period of time. ✓ but we will transition towards historical variance
reporting in the future.
In ESG reporting, ambiguity should be avoided. Information is
9
to be presented in clear and understandable manner. ✓ Our ESG reports are unambiguous.

All information used to prepare the performance report

should be gathered, recorded, compiled, analysed, and
disclosed in such a manner as to allow for independent We currently adopt the GRI Standards for our ESG
10 examination to establish the quality and materiality of the ✓ reporting and the reported data are contained in the
information. Entities should adopt the GRI or any other inter- GRI Index at the end of the report.
nationally recognized reporting standard in preparing their
report.

People, Planet and Society | 46

Unilever Nigeria Sustainability Report | 2021

People, Planet and Society | 47

Unilever Nigeria Sustainability Report | 2021

GRI Content
Key: E - Information found elsewhere on Unilever websites
SR - Sustainably Report 2021 O - Other Documents

Index
ARFS - Annual Report and Financial Statements 2020 - https://www. UNGC - United Nations Global Compact Principles 1 - 9
unilevernigeria.com/investor-relations/financial-resultsandreports/ NSX-SDGs - Nigeria Stock Exchange Sustainability Disclosure
unilever-nigeria-plc-2019-annual-report.html Guidelines 1 – 11

This report has been prepared in accordance with

the Global Reporting Initiative Standards, having Unilever 2021 Sustainability Report
satisfied the following criteria:
NGX-
Topic GRI Standard Section Page UNGC
1. Including the statement ‘in accordance with’ in SDGs
the report.
GRI 101
2. Aligning with report content and quality as de-
fined by GRI. In defining the report content, enga- Organisation
gements with internal and external stakeholders
contributed to the identification of material areas 102-1 Name of the organisation Unilever Nigeria Plc
where impacts occur and the potential threats to
the operations of entities in Unilever. Additionally,
data in the report has been compared with pre- Primary brands, products, and/or
102-2 2021 ARFS: Our Brands; Corporate Profile
vious years, and this should enable stakeholders services
assess change in performance to ensure compa-
rability and timeliness. The report has attempted Location of organisation's
102-3 2021 ARFS
to present the activities of Unilever Nigeria in the headquarters
wider context of sustainability whilst completely
covering material topics that specifically describe 102-4 Location of operations 2021 ARFS: Report of Directors
impact on the economy, environment, and socie-
ty. 102-5 Nature of ownership and legal form 2021 ARFS: Report of Directors

3. We have used GRI 103: Management Approach 102-6 Markets served 2021 ARFS: Notes to Financial Statements
to report the management approach and the to-
pic Boundary for all material topics and provided
omissions as well as reasons if any. 102-7 Scale of the reporting organisation 2021 ARFS: Report of Directors

4. We have used the topic specific GRI Standards a) Total number of employees in 2021: 1,303
(series 200, 300, 400) to report on material topics b) Total number of operations/factory workers: 488
providing response to core disclosures and indi- Information on employees and other c) Total number of contract employees: 557
102-8
workers d) Total number of management employees: 258
cating reasons for omissions or non-applicability.
e) Male to female ratio of management employees
at Unilever Nigeria: 1.35:1
5. Other documents which are not hyperlinked can
be retrieved from the Sustainable Business Team
102-9 Supply Chain O: Our Responsible Sourcing Policy (RSP)
at Unilever Nigeria. Please see contacts page.

Furthermore, this index also highlights where we

102-10 Significant changes to the organisa- None
align with the Ten Principles of the United Nations
tion and its supply chain
Global Compact (UNGC) through our most mate-
rial topics.
ARFS: Directors’ Report on Safety, Health and Envi-
102-11 Precautionary Principle or approach P7
ronmental

People, Planet and Society | 48

 Unilever Nigeria Sustainability Report | 2021

Key:
Unilever 2021 Sustainability Report
SR - NGX-
Sustainably Report 2021 Topic GRI Standard Section Page UNGC
SDGs
ARFS - We’re a founding signatory to the UN Global
Annual Report and Financial Statements 2020 - Compact, Global Compact Lead and the UNGC’s
https://www.unilevernigeria.com/investor-relations/ Business for Peace Initiative. We helped to shape,
financial-resultsandreports/unilever-nigeria-plc- and are committed to achieving the UN Sustain-
2019-annual-report.html
102-12 External Initiatives able Development Goals
We contribute to and participate in many external
E-
initiatives to help bring about transformational
Information found elsewhere on Unilever websites
change Individual initiatives are discussed in the
relevant sections of the SR
O-
Other Documents MAN: Manufacturers’ Association of Nigeria
NECA: Nigeria Employers’ Consultative Association
UNGC - AFBTE: Association of Food, Beverage and Tobacco
United Nations Global Compact Principles 1 - 9 Employers
NACCIMA: Nigerian Association of Chambers of
102-13 Membership of associations
NSX-SDGs - Commerce, Industry, Mines and Agriculture
Nigeria Stock Exchange Sustainability Disclosure Abuja Chamber of Commerce and Industry
Guidelines 1 – 11 Lagos Chamber of Commerce and Industry
PSAG: Private Sector Advisory Group
NESG: The Nigeria Economic Summit Group

Strategy
Statement from the most senior deci-
102-14 SR: CEO & Chairman's Statement
sion-maker of the organisation

102-15 Key impacts, risks and opportunities Not Applicable

Ethics and Integrity

Values, principles standards, and

102-16 2021 ARFS
norms of behavior
Mechanisms for advice and concrns
102-17 2021 ARFS
about ethics

Governance

102-18 Governance Structure 2021 ARFS

People, Planet and Society | 49

Unilever Nigeria Sustainability Report | 2021

Key:
Unilever 2021 Sustainability Report
SR - NGX-
Sustainably Report 2021 Topic GRI Standard Section Page UNGC
SDGs
ARFS -
Stakeholder Engagement
Annual Report and Financial Statements 2020 -
https://www.unilevernigeria.com/investor-relations/
SR: Our Stakeholder Engagement and Manage-
financial-resultsandreports/unilever-nigeria-plc- 102-40 List of Stakeholder groups
2019-annual-report.html ment

102-41 Collective bargaining agreements 65.42% (488 Employees)

E-
Information found elsewhere on Unilever websites
102-42 Identifying and selecting stakeholders
O-
Other Documents 102-43 Approach to stakeholder engagement SR: Stakeholder Engagement and Management

UNGC -
102-44 Key topics and concerns raised
United Nations Global Compact Principles 1 - 9

NSX-SDGs - Reporting Practice

Nigeria Stock Exchange Sustainability Disclosure
Guidelines 1 – 11 Entities included in the consolidated 2021 ARFS: Notes to Financial Statements - Related
102-45
financial statements Party relationship

Defining report content and topic

102-46
boundaries
SR: Unilever Nigeria 2021 Materiality Assessment
Process
102-47 List of material topics

102-48 Restatements of information

102-49 Changes in reporting

102-50 Reporting period SR: About this Report

102-51 Date of most recent report

102-52 Reporting cycle

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 Unilever Nigeria Sustainability Report | 2021

Key:
Unilever 2021 Sustainability Report
SR - NGX-
Sustainably Report 2021 Topic GRI Standard Section Page UNGC
SDGs
ARFS - Contact point for questions regarding
102-53 SR: Contact Us
Annual Report and Financial Statements 2020 - the report
https://www.unilevernigeria.com/investor-relations/
Claims of reporting in accordance with
financial-resultsandreports/unilever-nigeria-plc- 102-54 SR: About this Report
the GRI Standards
2019-annual-report.html
102-55 GRI content index GRI Content Index
E-
Information found elsewhere on Unilever websites
102-56 External Assurance SR: Independent Assurance
O-
Other Documents Economic Performance
UNGC -
Management Approach
United Nations Global Compact Principles 1 - 9
Description: As part of our approach to integrating
NSX-SDGs -
Sustainability in our decisions, we also consider
Nigeria Stock Exchange Sustainability Disclosure
economic performance as an important material
Guidelines 1 – 11
topic
Explanation of the material topic and
103-1
its Boundary
Boundary: Internal – Company, Employees; Exter-
nal: Shareholders, Society (citizens, NGOs, gov-
ernments), Consumers, Customers (retailers) and
Suppliers

The management approach and its

103-2 2021 ARFS: Results
components

Evaluation of the management 2021 ARFS: A business with a purpose - Our strate-
103-3
approach gy for sustainable business

Direct economic value generated and 2021 ARFS: Statement of Profit or Loss for the year
201-1
distributed ended 31 December and Value-Added Statement

Defined benefit plan obligations and 2021 ARFS: Employee Benefits and Retirement
201-3
other retirement plans Service Obligation

People, Planet and Society | 51

Unilever Nigeria Sustainability Report | 2021

Key:
Unilever 2021 Sustainability Report
SR - NGX-
Sustainably Report 2021 Topic GRI Standard Section Page UNGC
SDGs
ARFS -
Annual Report and Financial Statements 2020 -
Indirect Economic impacts
https://www.unilevernigeria.com/investor-relations/
financial-resultsandreports/unilever-nigeria-plc- Management Approach
2019-annual-report.html
Explanation of the material topic and Description: As part of our approach to integrating
103-1
E- its Boundary Sustainability in our decisions, we also consider
Information found elsewhere on Unilever websites economic impacts that we make in society.
The management approach and its
103-2
O- components Boundary: Internal – Company, Employees; Exter-
Other Documents nal: Shareholders, Society (citizens, NGOs, gov-
Evaluation of the management ernments), Consumers, Customers (retailers) and
103-3
UNGC - approach Suppliers
United Nations Global Compact Principles 1 - 9
Infrastructure investments and ser-
NSX-SDGs - 203-1
vices supported
Nigeria Stock Exchange Sustainability Disclosure SR: Donation of an 80-bed Isolation Centre
Guidelines 1 – 11
203-2 Significant indirect economic impacts

Procurement Practices 9 P1/2/4

Management Approach

Description: As part of our approach to integrating

Sustainability in our decisions, we also consider
economic impacts that we make in society.
Explanation of the material topic and
103-1
its Boundary
Boundary: Internal – Company; External – Investors,
Society (citizens, NGOs, governments), Consumers,
Customers (retailers), Suppliers and Employees
The management approach and its
103-2
components
O: Our Responsible Sourcing Policy (RSP)
Evaluation of the management ap-
103-3
proach
Proportion of spending on local sup-
203-1 60 percent sourced from local suppliers
pliers

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 Unilever Nigeria Sustainability Report | 2021

Key:
Unilever 2021 Sustainability Report
SR - NGX-
Sustainably Report 2021 Topic GRI Standard Section Page UNGC
SDGs
ARFS - Materials
Annual Report and Financial Statements 2020 -
https://www.unilevernigeria.com/investor-relations/ Management Approach
financial-resultsandreports/unilever-nigeria-plc-
Description: Reducing the environmental impact of
2019-annual-report.html
packaging and waste, including the protection of
marine environments
E- Explanation of the material topic and
103-1 its Boundary Boundary: Internal – Company, Employees;
Information found elsewhere on Unilever websites External: Shareholders, Society (citizens, NGOs,
governments), Consumers, Customers (retailers)
O- and Suppliers
Other Documents
The management approach and its
103-2 SR: Unilever Nigeria 2021 Materiality Assessment
components
UNGC - Process; Our Climate Action Targets and Achieve-
United Nations Global Compact Principles 1 - 9 Evaluation of the management ap- ments
103-3 proach
NSX-SDGs - Total weight or volume of materials
Nigeria Stock Exchange Sustainability Disclosure used to produce and package the Uni- i)1840 MT
Guidelines 1 – 11 301-1 lever’s primary products in 2021, by: ii)2760 MT
i) Non-renewable materials used
ii) Renewable materials used
Total weight of recycled input material
301-2 used in 2021 packaging (e.g., recycled 0Kg
plastics for packaging)

Energy
Management Approach

Description: Reducing energy consumption across

all our sites and offices
103-1 Explanation of the material topic and Boundary: Internal – Company, Employees;
its Boundary External: Shareholders, Society (citizens, NGOs,
governments), Consumers, Customers (retailers)
and Suppliers

103-2 The management approach and its SR: Unilever Nigeria 2021 Materiality
components Assessment Process

103-3 Evaluation of the management SR: Our Climate Action Commitments

approach

Evaluation of the management Project: Electric motor optimisation

302-4 approach Energy saving – 352124.129kWh
Cost saving – 13,187,752.89 NG

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Unilever Nigeria Sustainability Report | 2021

Key:
Unilever 2021 Sustainability Report
SR - NGX-
Sustainably Report 2021 Topic GRI Standard Section Page UNGC
SDGs
ARFS -
Annual Report and Financial Statements 2020 -
Water P7/8/9
https://www.unilevernigeria.com/investor-relations/
financial-resultsandreports/unilever-nigeria-plc- Management Approach
2019-annual-report.html
Description: Improving access to water and manag-
E- ing water use and abstraction sustainably across
Information found elsewhere on Unilever websites our value chain
Explanation of the material topic and
103-1
O- its Boundary Boundary: Internal – Company, Employees; Exter-
Other Documents nal: Shareholders, Society (citizens, NGOs, gov-
ernments), Consumers, Customers (retailers) and
UNGC - Suppliers
United Nations Global Compact Principles 1 - 9
The management approach and its
103-2
NSX-SDGs - components
Nigeria Stock Exchange Sustainability Disclosure
See GRI 303-2
Evaluation of the management ap-
Guidelines 1 – 11 103-3
proach
Interactions with water as a shared
303-1 Ground water: Borehole (2 Nos)
resource
Wastewater quality maintained below NESREA
limits for wastewater parameters, internally weekly
samples of influent and effluent water analysed in-
house where we have an onsite effluent treatment
plant (Oregun) and monthly verified by external
analysis by an accredited laboratory.
Management of water discharge
303-2
related impacts
Where we discharged wastewater into a municipal
effluent treatment plant (Agbara), internally we
sample wastewater from each discharge points
within the factory and the composite ex-factory
sample analysed weekly by an accredited laborato-
ry. No stream/river body near the facility

(a) 184,995.00 cubic metre

303-3 Water withdrawal
(b) Direct flow metre measurement

303-4 Water discharge 22,354.00 cubic meter (Estimated Calculation)

(a) 166,049.00 cubic metre

303-5 Water consumption
(b) Direct flow metre measurement

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 Unilever Nigeria Sustainability Report | 2021

Key:
Unilever 2021 Sustainability Report
SR - NGX-
Sustainably Report 2021 Topic GRI Standard Section Page UNGC
SDGs
ARFS - Emissions
Annual Report and Financial Statements 2020 -
https://www.unilevernigeria.com/investor-relations/ Management Approach
financial-resultsandreports/unilever-nigeria-plc-
2019-annual-report.html Description: Reducing emissions across all our
sites, offices and products
Explanation of the material topic and
E- 103-1 Boundary: Internal – Company, Employees;
its Boundary External: Shareholders, Society (citizens, NGOs,
Information found elsewhere on Unilever websites governments), Consumers, Customers (retailers)
and Suppliers
O-
Other Documents The management approach and its
103-2 components SR: Unilever Nigeria 2021 Materiality Assessment
UNGC - Process
Evaluation of the management ap-
103-3
United Nations Global Compact Principles 1 - 9 proach

NSX-SDGs -
Project: Electric motor optimisation
Nigeria Stock Exchange Sustainability Disclosure 305-5 Reduction of GHG Emissions CO2 reduction – 760.589tco2
Guidelines 1 – 11

Effluents and Waste 3 P8

Management Approach
Description: Improving access to water and
managing water use and abstraction sustainably
across our value chain
103-1 Explanation of the material topic and
its Boundary Boundary: Internal – Company; External: Share-
holders, Society (citizens, NGOs, governments),
Consumers, Customers (retailers), Suppliers and
Employees

103-2 The management approach and its

components
SR: Unilever Nigeria 2021 Materiality Assessment
Process
103-3 Evaluation of the management
approach
a. Report the total weight of hazard-
ous and non-hazardous waste, by the
following disposal methods: Reuse,
Recycling, Composting, Recovery, a) Reuse = 932372.0Kg; Recycling =714553.0Kg;
including energy recovery, Incinera- Composting = Zero; Recovery = Zero; Incineration =
306-2 tion (mass burn), Deep well injection, Zero; Deep well injection = Zero; Landfill = 35340.0
kg; On-site Storage = Zero
Landfill, On-site storage, Other (to be
specified by the organisation) b) Total waste determined by weighing
b. Report how the waste disposal
method has been determined

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Unilever Nigeria Sustainability Report | 2021

Key:
Unilever 2021 Sustainability Report
SR - NGX-
Sustainably Report 2021 Topic GRI Standard Section Page UNGC
SDGs
ARFS - Environmental Compliance 1 P7/9
Annual Report and Financial Statements 2020 -
https://www.unilevernigeria.com/investor-relations/ Management Approach
financial-resultsandreports/unilever-nigeria-plc-
2019-annual-report.html
Explanation of the material topic and
E- 103-1
its Boundary
Information found elsewhere on Unilever websites
ARFS: Directors’ Report on Safety, Health and
O-
Environmental Care
Other Documents The management approach and its
103-2
components
UNGC -
United Nations Global Compact Principles 1 - 9 Evaluation of the management ap-
103-3
proach
NSX-SDGs -
Nigeria Stock Exchange Sustainability Disclosure
Guidelines 1 – 11 Non-compliance with environmental a) No significant fines were paid by Unilever in 2021
307-1
laws and regulations b) No sanctions were imposed on Unilever in 2021

Employment 2 P1

Management Approach

Description: Protecting and promoting the physi-

Explanation of the material topic and
103-1 cal and mental well-being of employees
its Boundary
Boundary: Company; Employee

The management approach and its

103-2
components
2021 ARFS
Evaluation of the management
103-3
approach

Evaluation of the management Employee Turnover for 2021-9.06 %; 59 new hires in

401-1
approach 2021

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 Unilever Nigeria Sustainability Report | 2021

Key:
Unilever 2021 Sustainability Report
SR - NGX-
Sustainably Report 2021 Topic GRI Standard Section Page UNGC
SDGs
ARFS -
Annual Report and Financial Statements 2020 - Employee Health, Safety and Wellbeing 8 P1
https://www.unilevernigeria.com/investor-relations/
financial-resultsandreports/unilever-nigeria-plc- Management Approach
2019-annual-report.html
Description: Protecting and promoting the physi-
Explanation of the material topic and cal and mental well-being of employees
103-1
E- its Boundary
Boundary: Company; Employee
Information found elsewhere on Unilever websites
The management approach and its
O- 103-2 O: OHSP 01 Occupational health & safety policy
components
Other Documents
Evaluation of the management ap- SR: Employee Health and Wellbeing
103-3 proach
UNGC -
United Nations Global Compact Principles 1 - 9 Occupational health and safety man-
403-1 O: OHSP 01 Occupational health & safety policy
agement system
NSX-SDGs - Hazard identification, risk assessment, O: OHSP 02 Occupational health & safety risk
Nigeria Stock Exchange Sustainability Disclosure 403-2 and incident investigation assessment
Guidelines 1 – 11
O: OHSP 12 Emergency preparedness and re-
403-3 Occupational health services sponse
Worker participation, consultation, and O: OHSP 06 structure and responsibilities & OHSP
403-4 communication on occupational health 08 Communications
and safety
No of trainings: 90
Worker training on occupational health No of persons: 5637
403-5 and safety Total training hours: 140.62hrs
Total manhours for training: 792,675 manhours
O: OHSP 13 Performance monitoring and mea-
403-6 Promotion of worker health surement
Prevention and mitigation of occupa- O: OHSP 12 Emergency preparedness and
403-7 tional health and safety impacts direct- response & OHSP 14 Accident, incident, and
ly linked by business relationships non-conformances
Workers covered by an occupational O: OHSP 05 Occupational safety and health man-
403-8 health and safety management system agement program
Unilever Employee -
First Aid Cases: 2
Contractor 1 & 2
403-9 Work-related injuries Lost Time Accident: 1
Medical Treatment Case: 1
First Aid cases: 3

403-10 Work-related ill health Work related ill health cases - zero

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Unilever Nigeria Sustainability Report | 2021

Key:
Unilever 2021 Sustainability Report
SR - NGX-
Sustainably Report 2021 Topic GRI Standard Section Page UNGC
SDGs
ARFS - Training and Education
Annual Report and Financial Statements 2020 -
https://www.unilevernigeria.com/investor-relations/ Management Approach
financial-resultsandreports/unilever-nigeria-plc-
2019-annual-report.html Description: Attracting, retaining, and developing
103-1 Explanation of the material topic and the best talent through policies and practices
its Boundary related to employees
Boundary: Internal – Company; External: Employee
E-
Information found elsewhere on Unilever websites Creating avenues for employees to fulfil their Fu-
ture Fit plans by developing themselves on the job.
This is done through our Flex platform. An Artificial
O- Intelligence-driven Internal Talent Marketplace
Other Documents 103-2 The management approach and its that matches internal talent to developmental
components opportunities (Projects) across the organisation at
speed
UNGC - The Unilever Future Leaders Programme (UFLP)
United Nations Global Compact Principles 1 - 9
also creates an opportunity to upskill employees
for business leadership roles

NSX-SDGs - 54% of employees in the business are registered

103-3 Evaluation of the management ap- users on the Flex platform, acquiring skills that
Nigeria Stock Exchange Sustainability Disclosure proach contribute to the fulfilment of their development
Guidelines 1 – 11 goals

Partnered with Wright and Co to deliver leader-

ship trainings and drove self-learning through our
digital platforms with paid licenses on Degreed,
LinkedIn Learning, Udemy etc
40 hours of learning for Managers with over 350
employees participating in monthly Masterclass
404-1 Average hours of training per year per Webinars that covered priority skills topics on
employee Agile Methodology, Digital and Data, Consumer
Marketing Insights, Business Acumen, Business
Integrity Trainings and First Timeline Manager
leadership trainings
Over 10,000 hours of training for Factory workers
were provided in 2021 to also create opportunities
for them to optimize themselves in their roles

SR: Human Capacity Development

We encourage individuals to own their develop-
ment and be future fit by running Purpose and
Future Fit workshops across the business
Programs for upgrading employee
404-2 skills and transition assistance pro- We support continuous education through our
grams Learning and Development policy where we re-
fund payment to the tune of N150,000 (320 Euros)
to employees who seek to develop themselves
through Masters degree programmes, certifi-
cation courses etc that support their roles and
development

People, Planet and Society | 58

 Unilever Nigeria Sustainability Report | 2021

Key:
Unilever 2021 Sustainability Report
SR - NGX-
Sustainably Report 2021 Topic GRI Standard Section Page UNGC
SDGs
ARFS -
Annual Report and Financial Statements 2020 - Diversity and Equal Opportunity 6 P6
https://www.unilevernigeria.com/investor-relations/
financial-resultsandreports/unilever-nigeria-plc-
Management Approach
2019-annual-report.html Description: Delivering business growth that
benefits women stakeholder groups and ensur-
E- ing fair compensation at all levels across the
business
Information found elsewhere on Unilever websites Explanation of the material topic and
103-1
its Boundary
Boundary: Internal – Company, Employees;
O- External: Shareholders, Society (citizens, NGOs,
Other Documents governments), Consumers, Customers (retailers)
and Suppliers
UNGC -
O: Diversity and Inclusion Policy (WIP), Code of
United Nations Global Compact Principles 1 - 9
Business Principles
The management approach and its
NSX-SDGs - 103-2
components Retention and attraction of female talents as well
Nigeria Stock Exchange Sustainability Disclosure as maintaining a balanced slate for all recruit-
Guidelines 1 – 11 ment across the business
O: Diversity and Inclusion Policy (WIP), Code of
Business Principles

Evaluation of the management ap- We are committed to not only attracting but also
103-3
proach retaining female talents, through the formation
of effective support groups for women to drive
policy changes - Super Moms Network, CD Wom-
en Inspiration Network
Diversity of governance bodies and
405-1 O: Diversity and Inclusion Policy (WIP)
employees
Ratio of basic salary and remuneration
405-2 1:1
of women to men

Non-Discrimination P6

Management Approach
Description: Upholding and promoting the basic
rights and freedoms of all persons and prohibit
discrimination of any kind
Explanation of the material topic and
103-1
its Boundary Boundary: Internal – Company, Employees;
External: Shareholders, Society (citizens, NGOs,
governments), Consumers, Customers (retailers)
and Suppliers
People, Planet and Society | 59
Unilever Nigeria Sustainability Report | 2021

Key:
Unilever 2021 Sustainability Report
SR - NGX-
Sustainably Report 2021 Topic GRI Standard Section Page UNGC
SDGs
ARFS - O: Diversity and Inclusion Policy (WIP), Code of
Annual Report and Financial Statements 2020 - Business Principles; Diffability Policy (WIP)
https://www.unilevernigeria.com/investor-relations/
Partnership with Agencies- such as Sightsavers
financial-resultsandreports/unilever-nigeria-plc-
for increased access to talents to build talent
2019-annual-report.html The management approach and its pipelines of Persons with Disabilities and gained
103-2
components insights on how to manage and accommodate
E- PWDs
Information found elsewhere on Unilever websites
Increased employment opportunities for People
with Disabilities through internships- National
O- Youth Service (NYSC) program
Other Documents

UNGC -
United Nations Global Compact Principles 1 - 9 Evaluation of the management ap- O: Diversity and Inclusion Policy (WIP), Code of
103-3
proach Business Principles; Diffability Policy (WIP)
NSX-SDGs -
Nigeria Stock Exchange Sustainability Disclosure
Guidelines 1 – 11
Incidents of discrimination and correc-
406-1 No incidents
tive actions taken

Local Communities 11 P8

Management Approach

Explanation of the material topic and

103-1
its Boundary Description: Contribute to society through sustain-
able development projects

Boundary: Internal – Company, Employees; Exter-

The management approach and its nal: Shareholders, Society (citizens, NGOs, gov-
103-2
components ernments), Consumers, Customers (retailers) and
Suppliers
Evaluation of the management ap-
103-3
proach

SR: The Unilever Scholarship Scheme; Waste Col-

Operations with local community en-
lection and Recycling; 2021 Employee driven Plastic
413-1 gagement, impact assessments, and
Collection Campaign; Donation of an 80-bed
development programs
Isolation Centre

People, Planet and Society | 60

 Unilever Nigeria Sustainability Report | 2021

Key:
Unilever 2021 Sustainability Report
SR - NGX-
Sustainably Report 2021 Topic GRI Standard Section Page UNGC
SDGs
ARFS - Customer Health and Safety 10
Annual Report and Financial Statements 2020 -
https://www.unilevernigeria.com/investor-relations/
Management Approach
financial-resultsandreports/unilever-nigeria-plc-
2019-annual-report.html
Explanation of the material topic and
103-1 Description: Developing products with a bal-
E- its Boundary
anced nutritional profile and promoting consum-
Information found elsewhere on Unilever websites
ers’ understanding of their own nutrition, and its
O- The management approach and its links to their health and wellbeing
103-2
Other Documents components
Boundary: Internal – Company, Employees;
UNGC - External: Shareholders, Society (citizens, NGOs,
United Nations Global Compact Principles 1 - 9 governments), Consumers, Customers (retailers)
Evaluation of the management
103-3 and Suppliers
approach
NSX-SDGs -
Nigeria Stock Exchange Sustainability Disclosure
Guidelines 1 – 11
Consumer Safety/Product safety is maintained
via the Hazard analysis critical control point
(HACCP) program. HACCP is a systematic ap-
proach for the identification, evaluation and
control of food safety hazards. All factories have
a valid HACCP plan that is reviewed annually.
Assessment of the health and safety im- Hazards such as physical, chemical and biolog-
416-1
pacts of product and service categories ical hazards associated with materials and pro-
cessing steps are assessed, identified and risk of
occurrence mitigated by implementing controls.
Controls are validated, monitored and verified
as per the HACCP plan. In case of deviations,
corrective actions are defined for ease of imple-
mentation.

Incidents of non-compliance concern-

416-2 ing the health and safety impacts of No incidents
products and services

People, Planet and Society | 61

Unilever Nigeria Sustainability Report | 2021

Key:
Unilever 2021 Sustainability Report
SR - NGX-
Sustainably Report 2021 Topic GRI Standard Section Page UNGC
SDGs
ARFS -
Annual Report and Financial Statements 2020 -
Socioeconomic Compliance
https://www.unilevernigeria.com/investor-relations/
financial-resultsandreports/unilever-nigeria-plc- Management Approach
2019-annual-report.html

Explanation of the material topic and Description: Conduct our business activities in a
E- 103-1
its Boundary responsible way that ensures compliance with
Information found elsewhere on Unilever websites
statutory laws, regulations, and industry guide-
O- The management approach and its lines
103-2
Other Documents components
Boundary: Internal – Company, Employees;
UNGC - External: Shareholders, Society (citizens, NGOs,
United Nations Global Compact Principles 1 - 9 Evaluation of the management ap- governments), Consumers, Customers (retailers)
103-3
proach and Suppliers
NSX-SDGs -
Nigeria Stock Exchange Sustainability Disclosure
Guidelines 1 – 11 Non-compliance with laws and regula- a) No significant fines were paid by Unilever in 2021
419-1
tions in the social and economic area b) No sanctions were imposed on Unilever in 2021

People, Planet and Society | 62

Unilever Nigeria Sustainability Report | 2021

People, Planet and Society | 63

Contact Us
We hope you find this report informative, and we welcome
your input and views. Please reach out to:

Soromidayo George Godfrey Adejumoh

Director, Corporate Affairs and Sustainable Head, Corporate Communications,
Business, West and Central Africa Nigeria
[email protected] [email protected]

Unilever Nigeria Plc

1 Billings Way, Oregun,
Ikeja, Lagos Nigeria.