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Troubleshooting - OKI

OKI Printer troubleshooting

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44 views2 pages

Troubleshooting - OKI

OKI Printer troubleshooting

Uploaded by

rashidatvk
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Unable to Print

Common to Windows and Mac OS X

Cause Solution Reference

The machine is in Sleep mode or Deep Sleep Press the (POWER SAVE) button to enter Saving Power Consumption with the Power
mode. standby status. Save Function

The machine is turned off. Turn on the machine. Turning On the Machine

A LAN cable or USB cable is unplugged. Check that the cable is plugged into the Connecting a LAN Cable/USB Cable
machine and computer properly.

There may be a problem with a cable. Replace the cable with a new cable. -

The machine is offline. Press the (PRINT) button, and then select -
[Online].

An error message is displayed on the touch Check the error messages displayed on the Error Message List
panel. touch panel or press [?] on the touch panel.

The interface setting is disabled. Whether there is a consistency with the Connecting a LAN Cable/USB Cable
machine's settings and the network connection Connecting to a Wireless LAN (Only When
environment, check the settings of the interface the Wireless LAN Module is Mounted)
that you are using on the operator panel.

There is a problem with the print function. Check if the menu map can be printed. Checking the Information of the Machine

The power switch LED lamp quickly flashes at A malfunction may occur in the machine. Unplug -
approximately 0.3-second intervals. the power cord immediately, and then contact
your dealer.

For Windows

Cause Solution Reference

The machine is not set as the default printer. Set the machine as the default printer. -
Right-click the [OKI C542 *] icon on the
[Devices and Printers] folder, and then select
[Set as Default Printer].
* Indicates the driver type. (ex. PCL6/PS/XPS)

The output port of the printer driver is Select the output port for connecting the LAN -
incorrect. cable or USB cable.

The machine is processing data from another Wait until printing is complete. -
interface.

"Receiving data timeout" is displayed on the Press [Device Settings], select [Admin Setup] > -
touch panel and the machine does not print. [Print Setup] > [Print menu] > [Printer Adjust]
> [Timeout Injob] on the touch panel, and then
select a longer time. The factory default setting
is 40 seconds.
If the job is not printed with "Received invalid
data" displayed, the selected emulation
language may not match this machine (model).
Make sure that the printer driver you use
supports this model of the machine.

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