University of the Visayas

UV PRAYER BEFORE THE CLASS

Lord of light and wisdom, grant us

bright intellect, a sound judgment
and retentive memory. Help us to
study patiently, orderly and diligently
to develop our gifts and make good
use of them according to your Will.
We ask that you bless this session in
every way, bless the students, and
bless the teacher. Assist us today to
grow in goodness and grace. Amen.
APPLIED BUSINESS TOOLS
AND TECHNOLOGIES
Introduction to Applied
Business Tools and
Technology
INTENDED LEARNING OUTCOMES:

1. Define what are Business Tools and Technology.

2. Explain the difference of Hardware and Software.
3. Discuss the importance of proper keyboarding.
• All the systems, applications, controls, calculating solutions,
methodologies, etc. used by organization to be able to cope
with changing markets and to ensure to be competitive and
to improve business performance.
• Using business tools in hospitality and tourism industry
helps the customers and businesses benefit from improved
communication, reservation, and guest service system.
• Help industries to replace expensive human labor with
technological labor. This reduces the labor cost and helps
avoid customer service issues and any other human errors.
• Computer – are used extensively by lodging managers and their assistance to keep
tracks of guest bills, reservations, room assignment, meetings and special events. In
addition, computers are used to order food and beverages and supplies as well as to
prepare reports for hotel owner and top level managers.
• Mobile phones – each year global tourism becomes more innovative utilizing the
power of smartphones and tablets to provide current and prospective travelers with
enhance flexibility, accessibility and convenience across every stage of travel.
Accessing information is easier than before as the internet and social media
platforms join forces to create aesthetically driven databases of hotel and destination
information, guest reviews, local experiences and so much more.
• Landline Phones – are fundamental tools for promoting safety in hotels because
landlines operate independently of power line damage to a transformer or generator
doesn‘t impair guest ability to call for help. In the case of prolonged blackout,
landlines maintain communication whereas cellphones requires frequent charging
and web communication is curtailed by the internet reliance on electricity.
• Internet – it plays a big role in their strategy since it has been
covered to every corner of the world. Because hospitality
industries mostly provide intangible products such as services
and comfort, the internet has become a good way to deliver
their messages in touch with customers and promote their
branding.
• Projector – help that communication by expanding the image
of your computer screen to be large enough for a room full of
people to see. By selecting a projector you have to evaluate its
features and character if it fits your need.
• Printers – Printers are common devices used at home and
offices. It is used to print documents, images and reports.
• CCTV Cameras – it encourage employees and buyers to be in their best
behavior alike. It also gives the customer a sense of security as they know
they are protected and gives them confidence in doing business with you.
• Calendar – it allows you and your team to plan and keep track of your
content marketing, ensuring your hotel has a steady flow of content. The
more visual your calendar is the better.
• Photocopier – plays important role in offices as it duplicates documents
though some printers has a photocopying function but commercial or heavy
duty photocopier can produce at lot faster and in large quantities.
Computer Hardware – Physical components of a computer system.
It is abbreviated as Computer HW. In short computer parts which we
can physically touch.
4 Categories
 Input devices – For raw data Input.
 Processing devices – To process raw data instructions into information.
 Output devices – To disseminate data and information.
 Storage devices – For data and information retention.
Motherboard
Circuit Board
Communicates between
components
Relatively cheap
Central Processing
Unit (CPU)
 Does things
 Very low data storage
Hard Drive (HDD)
Data/Files stored for long term
Large Storage Space
Random Access Memory
(RAM)
Data/Files stored for short term
Small Storage Spaces but
extremely fast
Solid State Drive(SSD)
RAM
Run intensive programs

Hard Drive
Have more installed
Have more data (Videos/Pictures)
Graphics Processing Unit
(GPU)
Especially important for 3D
rendering, the GPU does exactly
what its name suggests and
processes huge batches of
graphic data.
Standalone computer
Power Supply Unit (PSU)
Plugs into outlet
Regulates Power
Computer Output Devices:
An output device is a piece of computer hardware that receives data from a
computer and then translates that data into another form. That form may be
audio, visual, textual, or hard copy such as a printed document.
Analyzing the Functionality of a Device
There are four different categories of output device: visual, data, print, and
sound.
Sample of Output
Devices:
Monitor - Mode: Visual
Printer - Mode: Print
Headphones - Mode:
Sound
Computer Speaker -
Mode: Sound
Projector - Mode:
Visual
Sample of Output Devices:
GPS (Global Positioning
System) - Mode: Data
Sound Card - Mode: Sound
Braille Reader - Mode: Print
Speech-Generating Device
(SGD) - Mode: Sound
Sample of Input Devices:
Keyboard
Mouse
Joystick
Light pen
Track ball
Scanner
Sample of Input Devices:
Digitizer
Microphone
Magnetic Ink Character Reader (MICR)
Optical Character Reader (OCR)
Bar Code Reader
Optical Mark Reader (OMR)
Computer Software –
is a computer program that provides instructions and data to execute a
user‘s commands. It is an indispensable part of the machine you cannot
see, but it allows you to use the computer … just like how a mouse,
monitor, hard drive and keyboard help you use the computer.
Some common examples of software include Microsoft Word, Adobe
Photoshop, Adobe Reader, Google Chrome, Gmail, Powerpoint, VLC, and
many other similar computer programs that we often use in our daily life. If
we sat down to list all the examples of software, the list would never end,
but what‘s more important than that is to understand how they differ from
each other.
What Are The Two Major Software Types?
The two major types of computer software are:
 Application Software
 System Software
Whereas, two other types of computer software are:
 Programming Software
 Driver Software
Major Types of Software
Application Software - As a user of technology, application software or apps‘
are what you engage with the most. These types of computer software are
productive end-user programs that help you perform tasks. Following are
some examples of application software that allow you to do specific work:
 MS Excel: It is spread sheet software that you can use for presenting and analyzing data.
 Photoshop: It is a photo editing application software by Adobe. You can use it to visually
enhance, catalogue and share your pictures.
 Skype: It is an online communication app that you can use for video chat, voice calling
and instant messaging.
Major Types of Software
System Software - System software helps the user, hardware, and application
software to interact and function together. These types of computer software
allow an environment or platform for other software and applications to work in.
This is why system software is essential in managing the whole computer system.
When you first power up your computer, it is the system software that is initially
loaded into memory. Unlike application software, the System software is not
used by end-users like you. It only runs in the background of your device, at the
most basic level while you use other application software.
System Software
Example of System Software - Operating systems are an example of system
software. All of your computerlike devices run on an operating system, including
your desktop, laptop, smartphone, and tablet, etc. Here is a list of examples of
an operating system. Let‘s take a look and you might spot some familiar names
of system software:
 For desktop computers, laptops and tablets:
 Microsoft Windows
 Mac (for Apple devices)
 Linux
 For smartphones:
 Apple‘s iOS
 Google‘s Android
 Windows Phone OS
Two other types of computer software are:
Programming Software – Programming software is the type of software that is not
used by end-users. It is not for you unless, of course, you are a programmer who
writes code. Programming software are programs that are used to write, develop,
test, and debug other software, including apps and system software.
 Different programming language editors, debuggers, compilers and IDEs are examples of
programming software. For example:
 Eclipse – a Java language editor
 Coda – programming language editor for Mac
 Notepad++ – an open-source editor for windows
 Sublime Text – a cross-platform code editor for Mac, Windows, and Linux
Two other types of computer software are:
Driver Software – Driver software is often classified as one of the types of system
software. They operate and control devices and peripherals plugged into a
computer. Drivers are important because they enable the devices to perform their
designated tasks. They do this by translating commands of an Operating System for
the Hardware or devices, assigning duties. Therefore, each device connected with
your computer requires at least one device driver to function.
Since there are thousands of types of devices, drivers make the job of your system
software easier by allowing it to communicate through a standardized language.
Some examples of driver software that you may be familiar with are:
 Printer Driver
 Mouse Driver
 Network Card
Freeware
Shareware
Open Source Software
Closed Source Software
Utility Software
Freeware
Freeware software is any software that is available to use for free. They can be
downloaded and installed over the internet without any cost. Some well-known
examples of freeware are:
• Google Chrome
• Skype
• Instagram
• Snapchat
• Adobe Reader
Although they all fall under the application or end-user software category, they
can further be categorized as freeware because they are free for you to use.
Shareware
Shareware, on the other hand, are software applications that are paid programs,
but are made available for free for a limited period of time known as ‘trial period’.
You can use the software without any charges for the trial period but you will be
asked to purchase it for use after the trial ends. Shareware allows you to test drive
the software before you actually invest in purchasing it. Some examples of
Shareware that you must be familiar with are:
• Adobe Photoshop
• Adobe Illustrator
• Netflix
• Matlab
• McAfee Antivirus
Open Source Software
This is a type of software that has an open-source code that is available to use for
all users. It can be modified and shared with anyone for any purpose. Common
examples of open-source software used by programmers are:
• LibreOffice
• PHP
• GNU Image Manipulation Program (GIMP)
• NopCommerce shopping cart software
Closed Source Software
These are the types of software that are non-free for the programmers. For this
software, the source code is the intellectual property of software publishers. It is also
called ‘proprietary software’ since only the original authors can copy, modify and
share the software. Following are some of the most common examples of closed-
source software:
• .NET
• Java
• Mac OS
• Microsoft Office
Utility Software
Utility software is considered a subgroup of system software. They manage the
performance of your hardware and application software installed on your
computer, to ensure they work optimally. Some features of utility software
include:
• Antivirus and security software
• File compressor
• Disk cleaner
• Disk defragmentation software
• Data backup software
Keyboarding is an essential skill that all children and adults should
master. In school, students need keyboarding skills to perform research,
type reports, take tests, and complete other activities on computers.
Importance of Typing Skills
Save Time – Typing is something most of us will have to do a lot of in our jobs.
Whether you work in an office or not, you will probably end up having to type on
a computer keyboard on a weekly or even daily basis.
Be More Productive – Everyone is looking for ways to be more productive both in
the workplace and at home, and typing faster is a simple way to get more done.
Find More Opportunities – Finally, because touch-typing is such a useful skill that
boosts productivity in the workplace, it can help you to find more and better
opportunities when it comes to getting a job.
Shortcut Keys Description
Alt + F File menu options in current program.
Alt + E Open Edit options in current program
Alt + Tab Switch between open programs.
F1 View help information
F2 Rename a selected file
F5 Refresh the current program window.
Ctrl + D Bookmarks the current page in most internet browsers.
Ctrl + N Create a new or blank document in some software, or open a new tab in
most Internet browsers.
Ctrl + O Open a file in the current software.
Ctrl + A Select all text.
Ctrl + B Change selected text to be bold.
Ctrl + I Change selected text to be in italics.
Ctrl + U Change selected text to be underlined.
Ctrl + F Open find window for current document or window.
Ctrl + S Save current document file.
Ctrl + X Cut selected item.
Shift + Del Cut selected item
 Shortcut Keys Description
Ctrl + C Copy selected item.
Ctrl + Ins Copy selected item
Ctrl + V Paste
Shift + Ins Paste
Ctrl + Y Redo last action.
Ctrl + Z Undo last action.
Ctrl + K Insert hyperlink for selected text
Ctrl + P Print the current page or document.
Home Goes to beginning of current line
Ctrl + Home Goes to beginning of document.
End Goes to end of current line.
Ctrl + End Goes to end of document.
Shift + Home Highlights from current position to beginning of line.
Shift + End Highlights from current position to end of line.
Ctrl + Left arrow Moves one word to the left at a time.
Ctrl + Right arrow Moves one word to the right at a time.
Ctrl + Esc Open the Start menu.
 Shortcut Keys Description
Ctrl + Shift + Esc Open Windows Task Manager.
Alt + F4 Close the currently active program.
Alt + Enter Open the properties for the selected item (file, folder, shortcut, etc.).
UV PRAYER AFTER THE CLASS

Lord, thank you for giving us the

opportunity to learn and the capacity
to understand. Let our knowledge be
of service not only for the attainment
of our goals but also for the benefit of
others. May the things we have
learned today stir our hearts and may
we put them into action. Amen.