Business Plan Naomi
Business Plan Naomi
INDEX NO : 7411050169
MODULE : TWO
Signature:…………………………………………………...
Date:………………………………………………………....
This business plan has been submitted with my approval as the supervisor.
Signature: …………………………………………….….
Date :……………………………………………………….
i
DEDICATION
This business plan is dedicated to all my family members and relatives who assisted me
financially. The Kisumu National Polytechnic provided me with conducive environment to help
me write this plan and lastly my supervisor who guided me through this process.
ii
ACKNOWLEDGMENT
I acknowledge my family and my supervisor who were there for me during good and bad
moments when I needed help from them and never gave up on me. It were not for them I
couldn’t have achieved my goal. Mat God bless you all
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TABLE OF CONTENTS
DECLARATION ................................................................................................................................................ i
DEDICATION .................................................................................................................................................. ii
ACKNOWLEDGMENT .................................................................................................................................... iii
EXECUTIVE SUMMARY ................................................................................................................................. vi
CHAPTER ONE ............................................................................................................................................... 1
1.0 BUSINESS NAME ..................................................................................................................................... 1
1.1 BUSINESS NAME ..................................................................................................................................... 1
1.2 VISION AND MISSION STATEMENT ........................................................................................................ 1
1.2.1 Vision Statement ................................................................................................................................. 1
1.2.2 Mission Statement .............................................................................................................................. 1
1.3. BUSINESS LOCATION AND ADDRESS ..................................................................................................... 1
1.4 FORMS OF OWNERSHIP ......................................................................................................................... 2
1.5 TYPE OF BUSINESS .................................................................................................................................. 3
1.6 PRODUCT AND SERVICES ....................................................................................................................... 3
1.7 JUSTIFICATION OF BUSINESS OPPORTUNITY ......................................................................................... 3
1.8 INDUSTRY ANALYSIS ............................................................................................................................... 3
1.9 GOALS OF BUSINESS............................................................................................................................... 3
1.9.1 Short term goal ................................................................................................................................... 3
1.9.2 Long term goal .................................................................................................................................... 4
1.10 ENTRY AND GROWTH ITS STRATEGY ................................................................................................... 4
1.11 ENTRY STRATEGY.................................................................................................................................. 4
1.12 GROWTH STRATEGY ............................................................................................................................. 4
CHAPTER TWO .............................................................................................................................................. 5
2.0 MARKET PLAN ........................................................................................................................................ 5
2.1 CUSTOMERS ........................................................................................................................................ 5
2.2 MARKET SHARE .................................................................................................................................... 5
2.2.1 Expected Market Share ....................................................................................................................... 5
2.3 COMPETITION ANALYSIS ...................................................................................................................... 6
2.3.1 SWOT AMALYSIS................................................................................................................................ 6
2.4 ADVERTISING AND SALES PROMOTION ................................................................................................ 6
2.4.1 Advertising ......................................................................................................................................... 6
2.4.2 Promotion .......................................................................................................................................... 6
2.5 PRICING STRATEGY ................................................................................................................................ 6
2.6 SALES TACTICS ....................................................................................................................................... 7
2.7 DISTRIBUTION STRATEGY ..................................................................................................................... 7
2.8 BUSINESS LAYOUT ................................................................................................................................... 7
CHAPTER THREE ............................................................................................................................................ 8
3.0 ORGANIZATIONAL STRUCTURE .............................................................................................................. 8
3.1 ORGANIZATIONAL STRUCTURE. ............................................................................................................. 8
3.2 RECRUITMENT TRAINING AND PROMOTION......................................................................................... 9
3.2.1 Training ............................................................................................................................................... 9
3.2.2 Promotion .......................................................................................................................................... 9
3.3 REMUNERATION AND INCENTIVES ........................................................................................................ 9
3.3.1 Remuneration ................................................................................................................................... 10
3.3.2 Incentives .......................................................................................................................................... 10
3.4 LICENCE PERMIT AND LAW ............................................................................................................... 10
iv
3.4.1 Licences ............................................................................................................................................. 10
3.4.2 Permit ................................................................................................................................................ 10
3.4.3 Law .................................................................................................................................................... 11
3.5 SUPPORT SERVICE ................................................................................................................................ 11
CHAPTER FOUR ........................................................................................................................................... 12
4.0 OPERATIONAL PLAN ............................................................................................................................ 12
4.1 OPERATIONAL FAILURE AND CAPACITY ............................................................................................... 12
4.2 OPERATIONAL STRATEGY .................................................................................................................... 13
4.3 OPERATIONAL PROCESS ...................................................................................................................... 15
4.4 OPERATIONAL PROCESS DIAGRAM. ...................................................................................................... 16
4.4 GOVERNMENT REGULATION AFFECTING OPERATIONAL PROCESS .................................................... 16
4.5 GOVERNEMNT LAWS ........................................................................................................................... 17
CHAPTER FIVE ............................................................................................................................................. 18
FINANCIAL PLAN.......................................................................................................................................... 18
5.0 INTRODUCTION ..................................................................................................................................... 18
5.1 PRE – OPERATIONAL COST .................................................................................................................... 18
5.2 ESTIMATION OF WORKING CAPITAL ..................................................................................................... 18
5.3 PREPARATION OF CASH FLOW PROJECTION ........................................................................................ 18
5.4 PREPARATION OF PREFORM INCOME .................................................................................................. 19
5.5 STATEMENT OF BALANCE SHEET .......................................................................................................... 20
5.6 CALCULATION OF BREAK-EVEN POINT.................................................................................................. 21
5.7 CALCULATION OF PROFITABILITY RATIO............................................................................................... 22
5.8 DESIRED FINANCING ............................................................................................................................. 22
5.9 PROPOSED CAPITALIZATION ................................................................................................................. 22
APPENDINCES.............................................................................................................................................. 23
APPENDIX 1 ................................................................................................................................................. 23
Location of business.................................................................................................................................... 23
APPENDIX II ................................................................................................................................................. 24
ORGANIZATION STRUCTURE ....................................................................................................................... 24
APPENDIX III ................................................................................................................................................ 25
BUSINESS LAYOUT ....................................................................................................................................... 25
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EXECUTIVE SUMMARY
BUSINESS DESCRIPTION
The proposed business will be known as Kena’s fast-food outlet will need the support of capital
so as to start up. The business will assist in producing and products to customers.it will be
located in Kericho. The enterprise will be sole proprietor.
MARKET PLAN
The proposed business will get raw materials in the nearby supplies within Kericho town, the
targeted customers are the public institution and offices.
ORGANIZATIONAL PLAN
The business will require a manager who will be a proprietor by herself who has attend a grade
of certificate in catering and accommodation’s organizational plan deal with ways of acquiring
employees of the business.
OPERATIONAL PLAN
The proposed will involved in activities of realization of operational goals together with the
required raw materials, modern tools, equipment machineries and furniture. This will entail both
small ,large and mechanical equipment’s.
FINANCIAL PLAN
For the Kena’s fast-food outlet to start up from the scratch it will require Kshs.922,410 from the
support of family and relative contribution, banks and personal savings. The enterprise will be
analyzed through the following, cash flow, and balance sheet. The proprietor will use the easiest
way to analyze his business plan.
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CHAPTER ONE
1
Kericho Teacher’s
Training College
Kericho Nakuru
Kena’s Fast
Food Outlet
Business Address
The proposed business address will be Kena’s Fast Food Outlet of P.O. Box 275 – 20200
Kericho. Email [email protected] Contact 0705 539 606
2
1.5 TYPE OF BUSINESS
The business is a sole proprietorship since the share holders are family members from Naomi
and relatives to have cooperated commitment to attain high goals and objectives on how the
prepared business will function and meet customers’ needs.
• To make profit
• Ensure that customers retention is maintained
3
• To offer products of quantity products
4
CHAPTER TWO
2.1 CUSTOMERS
Kena’s Fast Food Outlet will be located in Kericho town that has a total of 100,000 people
since the business will be a startup business. It will require potential customer for it to prosper
and make profit.
108
Business share
Other Competotors
252 share
5
2.3 COMPETITION ANALYSIS
Kena’s Fast Food Outlet will complete with other customers to meets customers needs and
make profit.
The weakness of the business will be lack of enough finances to pay employees staffs that are
experience in various fields to provide quality goods and services. being growing business it
requires electronic technology to run work and operate efficiently.
2.4.1 Advertising
Kena’s Fast Food Outlet will do advertisement using posting posters along popular busy street.
Use of social media advertising like Facebook.
2.4.2 Promotion
The proposed business will have the following networks to promote and expand the business
creating more branches sharing experience with other stakeholders and email.
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2.6 SALES TACTICS
For sales to increase their will be utilize distribute agencies will offer after prepared.
The owner will offer discount to customers to promote the business.
2.7 DISTRIBUTION STRATEGY
The owner of the business will involve direct and both indirect distribution channel of food and
drinks.
The food and drinks will reach to customers through door-to-door delivery after order made.
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CHAPTER THREE
Manager
Assistant Manager
Accountant Cashier
Head Waitress
waiter
Security Officer
Cleaner
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Tittle Qualifications Duties/Responsibilities
Manager • Hiring and train the staff to gulp them
with knowledge
Assistant • Should be artisan graduate in food • To control and coordinate all the activities
manager and beverage when managers is a way from duty
• Should have experience and well
organized
Accountant • Should be bonded with Christian • Responsible for keeping financial records
values and good conduct and bide
with the regulation governing the
business
• Should be artisan graduate in
accountants.
Cashier • Must have good communication • Receiving payment by cash, cheque &
skills credit card.
Head • Must be a Kenyan citizen by • Supervising a number of waitress
waiter Nationalism
Waitress • Good communication skills • Welcoming of guest and serving them
with the required food
Security • Have experience of at least two • To maintain the order in the establishment
officer years
3.2.1 Training
The business will be training workers as per new technology to meet the demand of the new
market requirement and become more competitor to
needs.
3.2.2 Promotion
Kena’s Fast Food Outlet will have promotion to the employees in order to offer quality
services as a recruit retain customer and expand the business, creation of employment the
business will expand and have more branches and advertising using posters.
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3.3.1 Remuneration
Payment will be offered according to work level and how productivity and dedication he/she
works in the business.
3.3.2 Incentives
Workers should be provided with cash money and valuable products and hardworking
employees. Should be rewarded at the end of every year special gift should be awarded as a
way of appreciation.
3.4.1 Licences
The business operator should obtain a licenses and should be renewed annually as stipulated
by the county laws. The most common type of licence used in Kena’s Fast Food Outlet
include liquor license which is obtained from local authority. Restaurant license should be
obtained to run the business smoothly.
3.4.2 Permit
Is a business license one need a permit before running a business ie one need license when
serving alcohol. Rules varies as per municipality as one should have certificate of food
handlers in order to operate.
10
3.4.3 Law
The business will be led by laws issued by the county municipality to avoid the risk of
closing down the business due to failure to follow the rules like health and safety rules.
11
CHAPTER FOUR
12
C Furniture fixtures and
fitting
Carbinet Medium 5 10,000 50,000 Khetias
Desk Medium 10 3,000 30,000 Khetias
Sheives Large 8 2,000 16,000 Khetias
Tables Medium 10 3,500 35,000 Khetias
Totals 131,000
The proposed business will ensure that material arrives at the right time and are of good
quality to meet customers certification.
13
(b) Monthly Cost of Labour
The proposed business will have labour cost which will ensure payment of staffs to maintain
good relationship with the working staff.
14
(d) Total Cost of Operation per Month.
The proposed enterprise will have a total cost of operation per month which includes cost of
raw materials, cost of labour, cost of overhead.
15
4.4 OPERATIONAL PROCESS DIAGRAM.
Purchase - The proposed business will ensure that goods are purchased at the right time of
right quality and quantity
Receiving - The proposed business will ensure that they count and weigh goods and
checking that the quantity and size of items match the order one.
Storage - The proposed business will have stock record so as to keep records
Issuing - The proposed business will require to have weighted average price, standard price
and selling price
Prepare - The proposed business will produce products based on customers expectations
to increase production efficiently
Sell - The business will have to keep control the number of covers sold
Monitor - They will ensure they monitor all the activities that take place so as to make the
business successful
Income tax - This is the tax that is direct imposed on income derived from business
employment and rent.
Work permit - The business will have permit so as to identify control risk in hazardous and
prevent accident.
NHIF - National Health Insurance Fund will affect staff where they will be deducted from
salaries.
Licence - The enterprise will be required to register a business licence inorder to run the
business smoothly.
16
4.5 GOVERNEMNT LAWS
The proposed business will ensure that they follow the government laws.
License - The proposed business will ensure that they register a business which shows
ability to perform their services and products.
Fire fighting equipment - The proposed business will ensure that it has more fir fighting
equipment’s incase of fire
Solid waste management - The proposed business will ensure that the government has put
on a place for keeping waste for safety environment.
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CHAPTER FIVE
FINANCIAL PLAN
5.0 INTRODUCTION
It entails pre operational cost estimation of working capital, preparation of cash flow projection,
preparation of preform income, statement of balance sheet, calculation of break even point,
calculation of profitability ration, desired financing and proposed capitalization
Installation 20,200
Total 922,410
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Current liabilities
=19,000 133,500
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5.3 PREPARATION OF CASH FLOW PROJECTION
KENA’S FAST FOOD OUTLET
FOR THE YEAR STARTING 1ST JANUARY 2024
Item JAN FEB MAR APR MAY JUNE JULY AUG SEP OCT NOV TOTAL DEC
description
KSH Ksh Ksh ksh Ksh Ksh Ksh ksh Ksh Ksh Ksh ksh KSH
Bal c/f 24,500 26,500 150,800 174,800 193,300 167,500 16,500 310,800 47,200 26,700 17,200
Cash sale 100,000 110,000 150,000 165,000 160,000 150,00 175,000 155,000 195,000 205,00 200,000 190,000 200,000
Debtors 55,000 30,000 17000 8000 4000 5500 - - 8900 5000 8000 140000 70000
Total 155000 164500 193500 323800 338800 348800 342500 320000 235700 257200 234700 287200
Cash flow
Expenses
Water bill 6000 5500 7000 7500 8000 8000 8500 9000 9500 10,500 9500 89500 6000
Insurance 5500 - 4000 10500 12000 17000 - 6500 7000 5000 7000 82000 5000
Salaries 7000 8000 9500 25000 18000 23000 24000 21000 - 28000 19000 209500 19000
Bad debts 8000 - 7500 10,000 - 6500 7000 6200 8000 4000 12000 61000 5000
Transportation 4000 4500 4700 6000 7500 6800 8000 7000 4000 3000 5000 63500 5000
Total cashflow 130500 138000 42700 149000 145500 181300 177500 288200 188508 230500 217500 187500
Net cash flow 24500 26500 150800 174800 193300 167500 165000 31800 47200 26700 17200 187500
Accumulated cash 24500 26500 150800 174800 193300 167500 165000 31800 47200 26700 17200 99700
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5.4 PREPARATION OF PREFORM INCOME
KENA’S FAST FOOD OUTLET
Particulars 31/12/24 31/12/25 31/12/26
Sales 22,000 300,000 280,000
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5.5 STATEMENT OF BALANCE SHEET
KENA’S FAST FOOD OUTLET
Description As of opening As of ending
Assets 1/1/23 31/12/24
Fixed assets
Liabilities
Assumptions
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5.6 CALCULATION OF BREAK-EVEN POINT
1. OPERATING EXPENSES
Fixed costs (itemize) Amount (ksh)
Water 3000
Insurance 9000
Electricity 10,000
Transportation 12,000
Total 142,000
Calculate Of Break-Even Point
= 220 – 142000
= 78000
= 35%
= 78000/34000
= 2.29 units
21
5.7 CALCULATION OF PROFITABILITY RATIO
Profitability rations
Family 272,410
22
APPENDINCES
APPENDIX 1
Location of business
Kericho Teacher’s Training
College
Kericho Nakuru
23
APPENDIX II
ORGANIZATION STRUCTURE
Manager
Assistant Manager
Accountant Cashier
Head Waitress
waiter
Security Officer
Cleaner
24
APPENDIX III
BUSINESS LAYOUT
25