ABDER ZAIDI

OPERATIONS MANAGER
FOOD & BEVERAGE MANAGER

CONTACT PROFILE
+212 661 08 60 45 I am passionate about the art of cooking and creating guest experiences in
hospitality. My operational management expertise and attention to detail have
[email protected] allowed me to successfully navigate the hospitality industry, ensuring that
every aspect of my guests' experience is exceptional.
AV Mly Youssef, Imm My commitment to excellence and my ability to lead and inspire a team make
Oubay, App 7 Tangier me an effective and respected leader.
Morocco

SKILLS PROFESSIONAL EXPERIENCES

Le Riad EC Marrakech La Palmeraie Since March 2023

Hotel Management : Leadership,
Marketing, Guests relation
Luxury Space Manager
Director of a luxury Resort with 60 suites with CM spirit .
Management of staff 100 to 150 Directed cross-functional team of 110 staff, enhancing team cohesion
people and improving inter-departement communication
Administered annual budgeting and financial achieving.
Cost and incomes
Developped onboarding tand training staff Managers and supervisors
Staff development and trainings Safety and hygiene
Hygiene and Safety Establish targets, KPI’s, schedules, policiesand procedures
Strategie to achieve a high level of guest satisfaction .
External communication
Solutions orientation
strong Food & Beverage HILTON TANGER ALHOUARA Sep 2022 - Feb 2023
background
Director of Food & Bevearge
Recipies creation
Managed the food and beverage operations of the Resort, overseeing
Events a team of 80+ staff members
IT tools : Hélios, PMS, Web NA, Oversaw the administration and control of the F&B operations outlets.
Accoutable for achieving budgeted revenues and profits and maintain
Ecomat web, Birchstreet, Coupa,
the operational and service standards
Excel, Powerpoint Directed and maintaned strategic initiaves to achieve a high level of
guest satisfaction
Maitaining health and safety standards
Initiated program that standardized employee training

LANGUAGES CLUB MEDITERRANEE AFRICA March 2017 - Aug2022

Director of Food & Beverage

German : Fluent Club Me Yasmina Morocco
French : Fluent Club Med Cap Skirring Senegal
English : Fluent
Club Med Miches Dominican Republic
Arabic : Native
Club Med La Palmeraie Morocco
Club Med Djerba Tunisia
Club Med Club Med Vittel France
 EDUCATION ROYAL ATLAS 5* AGDIR Sep 2016 - Feb 2017

2012 Senior F&B Manager

Ecole Culinaire OTTO KOCH Oversaw daily operations of 4 Kitchens and food service for over 560
BERLIN GERMANY Guests
Kitchen management Managed and mentored a team of 100 + staff
HACCP Coordinated with supervisors to maintain optimal standards in a high-
Creation of menus output setting while taking into consideration budget, food quality,
Quality cleanllnes, and safety codes
Cuisine Moléculaire
Kitchen TV show ROBINSON March 2008 - July2015

2009 - 2010 Food & Beverage Manager

HOTEL MANAGEMENT ROBINSON Djerba Bahia Tunisia
ICH MOROOCO Pre-opening & opening
Managing day to day operations
2005 Developing menus
Training and supervising staff
Training Master of learning
GTZ & OFPPT MOROCCO

2005 ROBINSON AGADIR Morocco

Food and safety training Idengifify customers needs and respond proactively to all of thier concern
Laboratory Mahfoud Agadir Comply with all health and safetyregulations
MOROCCO Budget & P&L of Food and Beverage
Internal and external marketing
2002 - 2004 Report on management regarding sales results and productivity
DIPLOMA SPECIALIZED KITCHEN Establish targets, KPI’s, schedules, policies and procedures
Mentor of projet Welfood in the Resort.
AND RESTAURANT
OFPPT MOROCCO
2002 ROBINSON PAMFYLIA Turkey
FTRAINING F&B SKILLS Assistant F&B Manager
ISTAHT MOROCCO Maintain operations in the absence of the F&B Manager
Food service operations
Conduct important meetings with clients to determine the best
2001 - 2004 arrangements .
Preparation of Bachelor’s degree Kitchen duty
English literature Problems solver
University of IBNO ZOHR ROBINSON AGADIR Morocco
Agadir MOROCCO Restaurant Manager
Manager of 3 restaurants ( buffet , a la carte and beach)
2001 Management and training of the staff
Training new trainees in Hotel school
Hight School Degree
Establish schedules and strategie of service
Sport section
Hight school Soulaiman Roudani IBEROSTAR FOUNTY Morocco May 2003 - Feb 2008

Taroudant Morocco Maitre d’hotel

Chef de brigade
Responsible of 4 restaurants
Pre-opening & opening team
Training all the restaurant staff
control quality and service in the restaurant