MAHMOUD ADEL SAYED
Address: 34 Family Zizinia, Fifth settlement, Cairo
Mobile:(002) 01018899821
E-mail:
[email protected]GOAL OUTLINE
Seeking a challenging position in a reputable company where my academic
background And interpersonal skills are well developed and utilized.
WORK EXPERIENCE
( Sales Executive )
Jan 2011 – Dec 2011 A.S DESIGNS Interiors & Furniture
Cairo, Egypt
• Playing sales Consultant role with customer to match their needs
with our products
• Achieving the monthly target by walking clients & outbound
phone calls.
( Ticketing Salesman )
May 2012- May 2019 Global Travel Kuwait airport , Kuwait
• Follow the mails for serve the corporate and make, visas all destinations
• Responsible for booking airline tickets & hotels reservation.
Jun 2019-Mar 2020 Masters Travel Hurghada, Egypt
• Responsible to host the guests from the airport and transfer them
to the hotels and transfer the guests from the hotels to the airport.
May 2020-Jun 2020 Xceed Co. Smart Village, Egypt
• Call Center Agents handle customer inquiries via telephone, mail or
instant messaging …The strongest call center agent resume samples
mention skills such as listening and communication abilities,
problem analysis and solving capacity, customer service orientation,
adaptability and resilience.
Sep 2021-Oct 2023 Concentrix Co.. Smart village, Egypt
• (Expedia and Amazon German Language) Call Center Agents
handle customer inquiries via telephone, mail or instant messaging
…The strongest call center agent resume samples mention skills
such as listening and communication abilities, problem analysis and
solving capacity, customer service orientation, adaptability and
resilience.
• Oct 2023-till Now Privet German Lessons
KEY SKILLS AND COMPETENCIES
• Good in English and German (written, speaking and listening).
• Having a friendly & professional manner.
• A proactive and passionate attitude towards sales.
• Ability to lead a group to great results.
• Self motivated.
• Good coordinator among bosses and colleagues.
• Good communication skills - oral and written.
• Excellent Knowledge of Word,Excel,Power point and Internet skills.
ACADEMIC QUALIFICATIONS
2006-2009 6 October University 6 October, Egypt
• License in Languages and Translation, German Department.
• Grade: Very good.
(Training and Certifications)
• the Future Generation Foundation (FGF)
Jun 2010-Oct 2010 Basic Business Skills Acquisition (BBSA) Cairo,
Egypt
Training
▪ Developed Language and Computer skills.
▪ Enhanced Presentation & Project Development skills.
▪ Acquired basic business skills including: Customer service.
• EGYPTAIR
Sep 2011 - Oct 2011 Fares & Ticketing Courses (IATA)
• GALILEO A BASIC AND REISSUE COURSE
Jan 2012 ( Galileo basic and reissue course ) for fare & Ticketing
• AMADEUS BASIC AND REISSUE COURSE
Dec 2011 ( Amadeus basic and reissue course ) for Fares & Ticketing
• SABRE A BASIC AND REISSUE COURSE
May 2017 ( Sabre basic and reissue course) for Fares& Ticketing
• Goethe Institute
Oct 2020 ( Goethe zertifikat B2 )
Personal information
Nationality : Egyptian
Date of birth : 20/12/88
Social status: Single.
Martially status:Exempted .
Place of birth : Kuwait
