Observe Workplace Hygiene Procedures
Observe Workplace Hygiene Procedures
MATERIALS
Sector:
TOURISM
Qualification:
HOUSEKEEPIN NC II
Unit of Competency:
Module Title:
Date
Observing Developed: Document No. TRS311202
September 02, 2024 Issued by:
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Procedures Developed:
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Remember to:
Work through all the information and complete the activities in each section.
Read information sheets and complete the self – check. Suggested references are included to
supplement the materials provided in this module.
Most probably your trainer will also be your supervisor or manager. He/she is there to support
you and show you the correct way to do things.
You will be given plenty of opportunity to ask questions and practice on the job. Make sure you
practice your new skills during regular work shifts. This way you will improve both your speed
and memory and also your confidence.
Use the Self – checks, Operation Sheets or Job Sheets at the end of each section to test your
own progress.
When you feel confident that you have had sufficient practice, ask your Trainer to evaluate
you. The results of your assessment will be recorded in your Progress Chart and
Accomplishment Chart.
You need to complete this module.
Date
Observing Developed: Document No. TRS311202
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Perform computer
3. Perform computer operations TRS311203
operations
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Observing Developed: Document No. TRS311202
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MODULE CONTENT
UNIT OF COMPETENCY: Observe Workplace Hygiene Procedures
MODULE TITLE: Observing Workplace Hygiene Procedures INTRODUCTION:
This unit of competency deals with the knowledge, skills and attitudes in observing
workplace hygiene procedures. It includes following hygiene procedures and identifying and
preventing hygiene risks.
SUMMARY OF LEARNING OUTCOMES:
LO1. Follow hygiene procedure.
LO2. Identify and prevent hygiene risks.
Date
Observing Developed: Document No. TRS311202
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ASSESSMENT METHOD:
1. Direct Observation
2. Written/Oral Exam
3. Oral questioning
Date
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LEARNING EXPERIENCES
Learning Outcome 1 Follow hygiene procedure
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Observing Developed: Document No. TRS311202
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7. Read Information Sheet If you have some problems on Information
2.1-1c Sheet 2.1-1c, don’t hesitate to approach
(Avoidance of Cross- your facilitator. If you feel you are
Contamination) knowledgeable on the content of Information
Sheet 2.1-1c, you can now answer Self-
Check 2.1-1c.
8. Answer Self-Check 2.1-1c
Compare your answer with the answer key
2.1-1c. If you got 100% correct answer in
this self-check, you can now move to the
next information sheet. If not review the
information sheet and go over the self-check
again.
9. Read Information Sheet If you have some problems on Information
2.1-1d Sheet 2.1-1d, don’t hesitate to approach
(Hygiene Practices) your facilitator. If you feel you are
knowledgeable on the content of Information
Sheet 2.1-1d, you can now answer Self-
Check 2.1-1d.
10.Answer Self-Check 2.1- 1d Compare your answer with the answer key
2.1-1d. If you got 100% correct answer in
this self-check, you can now move to the
next information sheet. If not review the
information sheet and go over the self-check
again.
Date
Observing Developed: Document No. TRS311202
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INFORMATION SHEET 2.1-1
HYGIENE PROCEDURES
Learning Objective: After reading this information sheet, you must be able to:
• Follow hygiene procedures.
Date
Observing Developed: Document No. TRS311202
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4 The thumb should be kept away from the plate to avoid touching
the sauce, meat or dish.
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Observing Developed: Document No. TRS311202
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REGULAR HANDWASHING
Learning Objective: After reading this information sheet, you must be able to:
• Perform proper hand washing
4. Rinse hands under warm water until soap and dirt are rinsed away. Leave
the water running while you dry your hands.
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5. Dry hands with a disposable paper towel or with a clean, single use cloth
towel.
6. Turn water off using a paper towel instead of your bare hands. Turning the
taps off with your bare hands will allow germs and bacteria to re-infect
your hands.
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SELF CHECK 2.1-1a
TRUE or FALSE. Write TRUE if the statement is correct and FALSE if the
statement is incorrect and indicate your answer in the space provided for.
The first step to proper hand washing is to turn on warm water to a
1. comfortable temperature.
Service providers should wash their hands before and after meal
2. times and before handling any food.
3. Dry hands with any paper towel or with single used cloth towel.
4. After handling garbage, wipe hands with your apron and proceed
to work station.
Turn water off using a paper towel instead of your bare hands.
5. Turning the taps off with your bare hands will allow germs and
bacteria to re-infect your hands.
Date
Observing Developed: Document No. TRS311202
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INFORMATION SHEET 2.1-1b
CLEAN CLOTHING, CLEANING AND SANITIZING
Learning Objective: After reading this information sheet, you must be able
to:
• Use appropriate and clean clothing while performing task.
SANITIZING
Date
Observing Developed: Document No. TRS311202
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Pesticides
Equipment Cleaning
Do not add soap
Do not let it become dirty
Store wiping cloths in sanitizer between uses
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Observing Developed: Document No. TRS311202
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The right way to wash dishes by hand
SANITIZING SOLUTION
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Observing Developed: Document No. TRS311202
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Remember
Scrape and/or pre-rinse food from the dishes and
utensils.
Follow directions for the dishwasher. Dishwashers
sanitize in one of two ways: Hot water rinse, or Chemical
spray rinse.
Air dry the dishes and utensils.
Clean work surfaces, tables and equipment as they are
used.
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Observing Developed: Document No. TRS311202
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MULTIPLE CHOICE. Choose the best answer from the four choices and
write the letter of your choice in the space provided for.
a. Cleaning
The process of removing
1 food and other types of b. sanitizing
soil from a surface is c. disinfecting
known as: d. scraping
a. sanitizer
The most dangerous
chemical that should be b. detergent
2 c. pesticide
kept away from the reach
of children and stored d. disinfectant
away from the kitchen is:
In washing dishes:
a. Scrape and pre-rinse food from
the dishes and utensils.
b. Air dry the dishes and utensils
4 immediately
c. Rinse dishes and store in the
drawer.
d. Use bath soap to wipe away dirt
from the dishes.
5 Complete cleaning of
walls, ceilings and a. There are customers
mopping of floors should b. Your supervisor tells you to do
be done when: so.
c. There are cob webs
d. There is the least amount of food
around.
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Observing Developed: Document No. TRS311202
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1. A
2. C
3. D
4. A
5. D
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Observing Developed: Document No. TRS311202
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Learning Objective: After reading this information sheet, you must be able to:
• Practice avoidance of cross-contamination
2 Do not cover any cuts with waterproof bandages and prepare food
for others if you are sick or have a skin infection.
3 You can use the same utensils for preparing raw and cooked foods.
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Observing Developed: Document No. TRS311202
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ANSWER KEY 2.1-1c
1. TRUE
2. FALSE
3. FALSE
4. TRUE
5. TRUE
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Observing Developed: Document No. TRS311202
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INFORMATION SHEET 2.1-1d HYGIENIC
PRACTICES
Learning Objective: After reading this information sheet, you must be able to:
• Practice avoidance of cross-contamination
Personal hygiene
Food safety
• Maintain good food and cooking hygiene to prevent food poisoning
• Cleaning of food preparation areas and equipment for example using
designated cutting boards for preparing raw meats and
vegetables.
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Observing Developed: Document No. TRS311202
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Grooming
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UNIFORMS
➢ Must be comfortably fit, no sagging hemline
➢ Properly buttoned; sleeves should never be folded or rolled
➢ Clean and well pressed; free from stains nor wrinkle
FACE
➢ Men- free of beard and mustache
➢ Ladies must have light and appropriate make –up that should be retouched
from time to time.
➢ Free from pimples and blemishes
MOUTH
➢ Free from bad breath, mouthwash to be used to ensure fresh breath
➢ No tooth decay
EARS
➢ Clean and free from visible dirt inside and the outside
➢ Earrings are never appropriate for men. Ladies in uniform should never
wear dangling earrings
BODY
➢ Free from body odor, deodorant to be used daily after bath
➢ Daily bath/shower is a must
FINGERNAILS
➢ Clean and free form dirt
➢ Men- nail should be short and properly trimmed
➢ Ladies- avoid very long fingernails and must always be clean and
well-manicured. If nail polish is used, they should look clean, fresh
and not tattered.
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Observing Developed: Document No. TRS311202
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TRUE or FALSE. Write TRUE if the statement is correct and FALSE if the statement is
incorrect and indicate your answer in the space provided for.
Daily brushing and flossing teeth is necessary in order to avoid bad
1.
breath.
Ladies must have light and appropriate make –up that should be
5.
retouched from time to time.
Date
Observing Developed: Document No. TRS311202
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1. TRUE
2. TRUE
3. TRUE
4. FALSE
5. TRUE
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Observing Developed: Document No. TRS311202
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LEARNING OUTCOME 2 Identify and prevent hygiene
risks
CONTENTS:
❑ Proper food handling and storage
ASSESSMENT METHOD:
Direct Observation Written/Oral
Exam
Oral questioning
Date
Observing Developed: Document No. TRS311202
September 02, 2024 Issued by:
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Procedures Developed:
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LEARNING EXPERIENCES
Learning Outcome 2 Identify and prevent hygiene
risks
Learning Activities Special Instructions
1. Read Information Sheet If you have some problems on Information
2.2-1 Sheet 2.2-1, don’t hesitate to approach your
(Proper Food Handling and facilitator. If you feel you are knowledgeable
Storage) on the content of Information Sheet 2.2-1,
you can now answer Self-Check 2.2-1.
2. Answer Self-Check 2.2-1
Compare your answer with the answer key
2.2-1. If you got 100% correct answer in this
self-check, you can now move to the next
information sheet. If not review the
information sheet and go over the self-check
again.
3. Read Information Sheet If you have some problems on Information
2.2-2 Sheet 2.2-2, don’t hesitate to approach your
(Proper Storage of facilitator. If you feel you are knowledgeable
Equipment) on the content of Information Sheet 2.2-2,
you can now answer Self-Check 2.2-2.
4. Answer Self-Check 2.2-2
Compare your answer with the answer key
2.2-2. If you got 100% correct answer in this
self-check, you can now move to the next
information sheet. If not review the
information sheet and go over the self-check
again.
5. Read Information Sheet If you have some problems on Information
2.2-3 Sheet 2.2-3, don’t hesitate to approach your
(Correct work Practices) facilitator. If you feel you are knowledgeable
on the content of Information Sheet 2.2-3,
you can now answer Self-Check 2.2-3.
6. Answer Self-Check 2.2-3
Compare your answer with the answer key
2.2-3. If you got 100% correct answer in this
self-check, you can now move to the next
information sheet. If not review the
information sheet and go over the self-
check again.
Date
Observing Developed: Document No. TRS311202
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Information Sheet 2.2-1
Proper Food Handling and Storage
All foods served in a food service establishment must come from an approved source.
Food service establishments should work with their suppliers to ensure the foods they
are using meet the food safety standard
Temperature and time are the two most important factors to control
Keep raw meat, poultry and fish and their juices away from other food.
Thaw foods in a refrigerator
Under running water (safe to drink)
Use a meat thermometer to ensure that meat and poultry are cooked to the appropriate
temperature.
If you prepare and cook food ahead of time, divide large portions into small, shallow
containers and refrigerate.
When food is held, cooled and reheated, there is an increased risk from contamination
caused by personnel, equipment, procedures and other factors
Avoid touching ready-to-eat foods with bare hands.
Never leave perishable food unrefrigerated for more than two hours.
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Observing Developed: Document No. TRS311202
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Freezer Storage
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CORRECT FOOD STORAGE
1. Handle foods carefully. Foods must be stored in proper place using appropriate
containers.
2. Avoid storage at incorrect temperatures.
3. Place foods that are to be chilled in the chiller and freeze foods that are needed to
be frozen.
4. Foods must never be left uncovered.
CURRENT INFORMATION ON FOOD SAFETY
Advice for Today
• Build a healthy base by keeping food safe to eat.
• Clean. Wash hands and surfaces often.
• Separate. Separate raw, cooked, and ready-to-eat foods while shopping,
preparing, or storing.
• Cook. Cook foods to a safe temperature.
• Chill. Refrigerate perishable foods promptly.
• Check and follow the label.
• Serve safely. Keep hot foods hot and cold foods cold.
Clean. Wash hands and surfaces often.
Wash your hands with warm soapy water for 20 seconds (count to 30) before you
handle food or food utensils. Wash your hands after handling or preparing food, especially
after handling raw meat, poultry, fish, shellfish, or eggs. Right after you prepare these raw
foods, clean the utensils and surfaces you used with hot soapy water. Replace cutting boards
once they have become worn or develop hard-to-clean grooves. Wash raw fruit and
vegetables under running water before eating. Use a vegetable brush to remove surface dirt if
necessary. Always wash your hands after using the bathroom, changing diapers, or playing
with pets. When Wash your hands with warm soapy water for 20 seconds (count to 30) before
you eating out, if the tables, dinnerware, and restrooms look dirty, the kitchen may be, too —
so you may want to eat somewhere else.
Separate raw, cooked, and ready-to-eat foods while
Shopping, preparing, or storing.
Keep raw meat, poultry, eggs, fish, and shellfish away from other foods, surfaces, utensils, or
serving plates. This prevents cross-contamination from one food to another. Store raw meat,
poultry, fish, and shellfish in containers in the refrigerator so that the juices don't drip onto other
foods.
Follow Read the label and follow safety instructions on the package such as "KEEP
REFRIGERATED" and the "SAFE HANDLING INSTRUCTIONS."
Serve safely.
Keep hot foods hot (140º F or above) and cold foods cold (40º F or below). Harmful
bacteria can grow rapidly in the "danger zone" between these temperatures. Whether raw or
cooked, never leave meat, poultry, eggs, fish, or shellfish out at room temperature for more
than 2 hours (1 hour in hot weather 90º F or above). Be sure to chill leftovers as soon as you
are finished eating. These guidelines also apply to carry-out meals, restaurant leftovers, and
home- packed meals-to-go.
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Observing Developed: Document No. TRS311202
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SELF CHECK 2.2-1
TRUE OR FALSE. Write TRUE if the statement is correct and FALSE if the statement is
incorrect and indicate your answer in the space provided for.
1. When shopping, buy perishable foods last, and take them straight
home.
6. Foods which are held, cooled and reheated, has an increased risk
from contamination caused by personal, equipment, procedures
and other factors.
7. If meat, poultry, fish, shellfish, or eggs have been left out for
more than 5 hours, or if the food has been kept in the refrigerator
too long, taste it.
Date
Observing Developed: Document No. TRS311202
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Procedures Developed:
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ANSWER KEY 2.2-1
1. TRUE
2. TRUE
3. FALSE
4. TRUE
5. FALSE
6. TRUE
7. FALSE
8. TRUE
Date
Observing Developed: Document No. TRS311202
September 02, 2024 Issued by:
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Procedures Developed:
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Learning Objective: After reading this information sheet, you must be able to:
• Practice avoidance of cross-contamination
2. In sorting:
• Scrape all left over by hand;
• Sort dishes according to size;
• Stack dishes in separate pile;
• Invert cups and saucers when placing them in racks;
• Place silver wares in trays for pre-soaking;
• Pre-soak glass cream servers;
• Place silver wares for pre-soaking.
3. In racking:
• Rack dishes according to size.
• Do not overcrowd dishes. Overcrowding results to poor cleaning and increase
the possibility of a breakage.
• Rack silverwares in special containers with their handles down. Do not
overcrowd them. The ideal is 15 pieces per compartment.
• Stack trays evenly and wash them separately.
4. Handle dishes by the edge; cups and silver by the handle, stemmed glasses by the
stem and tumblers by the base.
5. Keep the dish storage area clean at all times, protected from pest infestation.
7. Arrange and keep linens according to its kind, color, sizes and texture.
Date
Observing Developed: Document No. TRS311202
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SELF CHECK 2.2-2
TRUE OR FALSE. Write TRUE if the statement is correct and FALSE if the statement is
incorrect and indicate your answer in the space provided for.
Do not clean and wipe dry all equipment before storing them.
1.
Keep the dish storage area clean at all times, protected from pest
2.
infestation.
Invert cups and saucers when placing them in racks.
3.
Handle dishes by the edge; cups and silver by the handle,
4.
stemmed glasses by the stem and tumblers by the base.
Arrange and keep linens according to its kind, color, sizes and
5.
texture.
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1. FALSE
2. TRUE
3. TRUE
4. TRUE
5. TRUE
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Clean on daily basis the drains and the sink, as well the cooking surfaces and the floor.
Store garbage in can with tight fitting lid until it is collected.
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SELF CHECK 2-2-3
TRUE or FALSE. Write TRUE if the statement is correct and FALSE if the
statement is incorrect and indicate your answer in the space provided for.
Date
Observing Developed: Document No. TRS311202
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ANSWER KEY 2.2-3
1. TRUE
2. TRUE
3. TRUE
4. FALSE
5. FALSE
Date
Observing Developed: Document No. TRS311202
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REFERENCES
Blanc, D. S., & Pittet, D. (2009). Hand Hygiene: A Handbook for Medical Professionals.
Wiley-Blackwell.
Brooks, J. T., & Rubin, J. S. (2014). Workplace Hygiene and Safety Guidelines: The
Complete Reference Guide. McGraw-Hill.
Mehta, A., & Bakshi, M. (2020). Industrial Hygiene and Safety: Principles and
Practices. Springer.
Olsen, M., & MacIsaac, M. (2019). Workplace Hygiene and Cleanliness: Best Practices
for Industrial Settings. Journal of Occupational Health and Safety, 87(2), 105-115.
Date
Observing Developed: Document No. TRS311202
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Procedures Developed:
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