User Experience
1.The essentials of User Experience
1.1 Fundamentals of UX
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User Experience
▪ UX encompasses all the feelings, thoughts, sensations
and actions of engaging in some activity.
▪ Examples of UX:
▪ Having a meal at a restaurant
▪ Going shopping
▪ Travelling to work
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Good UX and bad UX
▪ Driving to work and being stuck in a traffic or using
public transport
▪ Walking through a park
▪ Shampoo bottle and conditioner bottle
▪ Whether to push or to pull a door
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The variety of UX
▪ UX is about designing web services that run on a
computer.
▪ It is about developing apps, games, and interactive
products.
▪ It is about designing whole environments where devices
and people interact with each other.
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Example 1: The iPhone
▪ In 2007 Apple Inc. changed
the face of mobile
technologies when they
introduced the iPhone
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Example 2: Facebook
▪ A highly popular website
that allows people to stay
connected with their
friends.
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Concerns of UX
▪ Design: What is design and how should you do it?
▪ Technologies: Products, services and systems
themselves
▪ People: Who is going to use the designed systems?
▪ Activities and contexts: What people want to do, and
within which contexts do these activities take place?
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Machine and people-centred views
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Interface
▪ Also called the User Interface(UI), is all those parts of
the system with which users come into contact
physically, perceptually or conceptually.
▪ UI needs to provide mechanisms that allow users to
give inputs and provide mechanisms for displaying
outputs.
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UI is NOT UX
▪ User interface is NOT
equal to User
Experience
▪ Designing a good UI
results in quality UX
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Various User Interfaces
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Being human-centred
▪ Thinking about what people want to do rather than what
the technology can do
▪ Designing new ways to connect people with people
▪ Involving people in the design process
▪ Designing for diversity
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Skills of the UX designer
▪ Study and understand the activities and aspirations of
people.
▪ Know the possibilities offered by technologies
▪ Research and design technological solutions that fit in
with people, the activities they want to undertake and
the contexts in which those activities occur
▪ Evaluate alternative designs and iterate (do more
research and more design) until a solution is arrived at.
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Summary
▪ User Experience
▪ Good UX and bad UX
▪ Variety of UX
▪ Concerns of UX
▪ Machine and people-centered views
▪ User Interfaces
▪ Skills of the UX designer
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Thank you..
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