Electricity & Gas Troubleshooting Safety notice

You can see more about your energy consumption (both Please be aware of these simple safety precautions when
electricity and gas) by selecting an option from the Menu. My monitor isn’t showing any information using these products. Safe operation may be hindered if
used in a way that is not specified by the manufacturer.
If your monitor shows Waiting for data, this could be
Day
because your monitor is out of range and is not able to Keep products away from water and other liquids.
Your hourly energy use for today. You can see this in terms communicate with the smart meter. Try moving your monitor
of energy (kWh) or cost (£) - select the w button to change Disconnect from the mains power supply before
closer to the smart meter. cleaning (with a soft, dry cloth only).
between kWh or £.
If problems persist, please contact your supplier. Please contact your supplier if any components
The row shown in LIGHT GREEN is the hour during which appear damaged or faulty.
most energy was consumed. The total is to the right.
My display is making a noise Your products are designed to be used in an indoor,
Week, Month and Year domestic environment only.
The display has a built in speaker which is used to notify you
A visual representation of energy use over the past nine days, of alerts, messages and can also provide feedback when you To protect the environment, this product and its
six weeks or 14 months, with the period of highest energy interact with the display. You can adjust the volume, and turn batteries must be disposed of safely.
consumption highlighted. off/on the different sounds via the Settings page.
If a budget has been set (see Settings > Budget), then These products are CE approved.
performance against a budget is shown. The areas shaded in System Status shows a cloud error
RED show where over-budget energy has been used. These products comply with RoHS regulations.
The cloud service is only available if your Trio II has the
optional Wi-Fi module fitted.
Technical specifications When the System Status screen shows the cloud symbol
This product is designed to be used indoors in a domestic (p) in red or amber, then this means one of the following:
environment. It is not suitable for outdoor use. It is intended
to be installed and configured by a qualified installer only. • Your cloud account has not been configured. Manufacturer
• The monitor is unable to access the cloud service - check Designed and manufactured by:
your home broadband connection.
Green Energy Options Ltd.
Supply voltage 240Vac, 50Hz
• The cloud service is temporarily offline. 3 St. Mary’s Court, Main Street, Hardwick, Cambridge
Operating voltage 5Vdc CB23 7QS, UK
Operating power < 0.6W My monitor is blank or has switched itself off Hereby, Green Energy Options Ltd. (UK) declares that the
Operating temperature 0 to 40ºC radio equipment enclosed (identified by the product type
The monitor backlight may have turned itself off to save numbers on the product label) are in compliance with
Operating humidity 0 to 85% non-condensing power, press one of the touch buttons to switch it back on. Directive 2014/53/EU.
This setting can be changed under Settings.
The full text of the EU declaration of conformity is available
If you are using batteries to power the monitor, the batteries online at www.geotogether.com/cedoc
may have gone flat. The battery icon (o) will be shown when
Further information
More detailed information on the Trio II is available online at
http://www.geotogether.com/trio2
operating on battery power. The running time is four hours.
Reconnect to the mains adaptor or replace the batteries. trio II touchbutton
We recommend that the monitor is powered continuously
using the power supply provided.
Quick start guide
TR2L-A-QGR-001_04
Introduction Overview of the energy monitor and the Home screen Menu
The Trio II shows energy use for electricity and gas smart The main menu is only available from the Home screen. To
meters and will have been configured to work with the select it, touch the t button at the bottom of the screen.
meters you have installed, which may be electricity, gas The left of the screen shows the current The banner bar
or both. rate of electricity consumption. As allows you to check Electricity/Gas usage
appliances and lights are switched on the smart meter(s)
Please read the important safety notice overleaf before using Detailed information on the electricity consumption for the
and off, the dial needle will move. signal strength, and
your monitor. day, week, month and year.
WiFi signal strength
(if fitted).
System status
Setting up Quick indicator of whether the system is working OK (GREEN)
or if there is something that needs attention (AMBER or RED).
Connecting the power supply The rate of
consumption is
Home 14:37 Use arrow buttons
Connect the power supply to your Trio II. Your monitor
to move between Meter balance
shown in cost per Energy now,
will turn on automatically when you plug it into the mains. hour or, if kW is Energy now Energy today Prepay balance Information on the cost of used energy (credit meter) or
Energy today and balance available (pre-payment meter).
You should always leave your monitor connected to the selected, the rate of Electricity Gas Prepay balance (if
power supply. energy being used. applicable) tabs. Prepay (prepay customers only)
You can configure the screen on the monitor to dim or switch Top up your current balance, activate emergency credit and
off at certain times of the day. (See Settings > Display) view your top-up history.
The power supply has been made exclusively for the Trio II The flame shows
monitor and must not be used with other devices. the recent rate of Tariffs
Press to enter
gas consumption Displays the current and next electricity and gas prices.
Menu whilst on the
Using batteries Home screen. (typically over the

Your monitor can optionally be used with 3 x AAA (LR03) Press to return to the
0.26/hr £0.05 /hr last 30 minutes). Debt (prepay customers only)
Outstanding debt with your utility provider will be outlined
non-rechargeable batteries. Home screen. with a breakdown of the charges and recovery rate.
Remove the back cover and insert the batteries, as marked If you only have a
on the inside case. Reattach the back cover and the monitor gas smart meter, Inbox
will show the battery symbol (o) at the top of the screen. then the electricity View messages received from your utility provider(s). New
dial is not shown. messages will be shown on the Inbox screen automatically.
It’s advisable to power the monitor with the supplied power
supply and to not use batteries for a prolonged period. Use the u v buttons
to navigate around
Meters
the screen. Information on your electricity or gas meter and the current
Smart meter connection Press to return to meter readings.
Each time the monitor is turned on it will show Connecting previous screen.
to smart meter... while establishing a connection. This can Support
take up to five minutes. Contact details for your utility provider(s), (may include a
The LED at the bottom of the monitor telephone number and email address).
It may take up to one hour after the initial setup for the gas shows your electricity usage (GREEN Press to switch between cost
consumption to show on the screen. for low, AMBER for medium or RED for or energy consumption whilst Settings
high) or BLUE for gas-only setups. on the Home screen. Personalise your Trio II within the Settings screen.