Manual Guided Cognitive Behavioral Thera
Manual Guided Cognitive Behavioral Thera
A gap exists between empirically supported substance abuse treatments and those used in community
settings. This study examined the feasibility of training substance abuse counselors to deliver cognitive-
behavioral treatment (CUT) using treatment manuals. Participants were 29 counselors. Counselors were
randomly assigned to receive CBT training or to a control group. Counselor attitudes were assessed pre-
and posttraining. In addition, CBT therapy sessions were videotaped and rated for adherence and
skillfulness. CBT counselors reported high levels of satisfaction with the training, intention to use CBT
interventions, and confidence in their ability to do so. Ratings indicated that 90% of counselors were
judged as having attained at least adequate levels of CBT skillfulness. Findings demonstrate the
feasibility of using psychotherapy technology tools as a means of disseminating science-based treatments
to the substance abuse practice community.
Although demonstrated effective interventions have been devel- increase the accessibility of research findings to clinicians because
oped to treat a number of mental disorders, there continues to be they describe procedures to implement treatments at a high level of
a disjunction between treatments that are empirically supported technical specificity, accelerate the learning of new techniques,
and those used in practice settings. The gap between research and and facilitate instruction to therapists of different theoretical ori-
practice may be especially wide in substance abuse, because sub- entations. In addition, the use of manuals to actually deliver
stance abuse clinicians and scientists differ markedly in their treatment may enhance efficacy and provide a means of quality
training, professional identifications, and treatment philosophies. control for therapist performance, similar to that achieved in re-
Despite long-standing concerns, to date disappointingly little search contexts.
progress has been made in disseminating empirically supported The potential use of manuals as the primary medium for dis-
treatments (ESTs) to substance abuse practitioners (e.g., Gordis, seminating ESTs has sparked considerable debate and calls for
1991). further study (e.g., Addis, 1997). One critical issue concerns the
Recent changes in health care policy and the development of feasibility of training clinicians to deliver ESTs competently and to
treatment standardization procedures may provide a fresh impetus
incorporate them into their practice routines. Community providers
and potential new solutions to address this problem. Specifically,
are typically less well trained than research clinicians and differ in
evolving criteria for third-party reimbursement of services are
theoretical orientation. Questions arise as to whether providers can
likely to be based on evidence of effectiveness and cost (Barlow,
learn to competently deliver ESTs using manuals and whether
1996). Thus, clinicians will have a new and powerful incentive for
providers will replace favored treatment strategies with ESTs
changing treatment practices. In addition, treatment manuals may
offer an ideal tool for dissemination efforts. Treatment manuals following training.
Therapist feasibility issues are particularly salient when consid-
ering the dissemination of ESTs to substance abuse practitioners in
the United States. Substance abuse counselors provide the majority
Jon Morgenstern, Department of Psychiatry, Mount Sinai School of of care in the current system. Counselors have markedly less
Medicine; Thomas J. Morgan and Barbara S. McCrady, Center of Alcohol formal education, and less clinical training, than either therapists
Studies, Rutgers—The State University of New Jersey; Daniel S. Keller, used in clinical trials or than their counterparts in mental health
Department of Psychiatry, New York University; Kathleen M. Carroll, treatment. For example, a substantial proportion of counselors do
Department of Psychiatry, Yale University School of Medicine. not have master's degrees, and many have not completed 4 years
Preparation of this article was supported by Grant AA08747 from the
of college (Institute of Medicine, 1997). In addition, interventions
National Institute on Alcohol Abuse and Alcoholism
Correspondence concerning this article should be addressed to Jon developed in research settings have been predominantly cognitive-
Morgenstern, Mount Sinai School of Medicine, Department of Psychiatry, behavioral in orientation. However, most counselors espouse a
Box 1230, One Gustave L. Levy Place, New York, New York 10029. 12-step approach to treating substance use problems (Wallace,
Electronic mail may be sent to [email protected]. 1996). Cognitive-behavioral therapy (CBT) and 12-step treatment
83
84 MORGENSTERN, MORGAN, McCRADY, KELLER, AND CARROLL
approaches differ substantially, especially with regard to their school. Most counselors had extensive substance abuse treatment experi-
underlying theory. ence (M = 8.7 years, SD = 6.8). Thirty-eight percent of the counselors
Lower levels of education and clinical training, and a strong reported being in recovery.
allegiance to a conflicting treatment model, raise serious questions
about counselor ability to master the delivery of CBT for substance Procedure
abuse and their response to protocol-based training methods, as
Participant recruitment. The selection of a setting for the study was
well as their willingness to embrace the use of CBT techniques initiated by a review of substance abuse treatment programs located in
following training. Only one prior study has reported on attempts central New Jersey. Programs were considered if they provided outpatient
to disseminate protocol-based substance abuse treatments to com- substance abuse treatment using a traditional chemical dependency care
munity practitioners (Sobell, 1996). Sobell (1996) reported on model, were licensed by the state, evidenced financial stability, and were
clinician response but did not evaluate clinicians' ability to deliver recognized as accepted members of the provider community in New Jersey.
CBT following training. Program adherence to a traditional chemical dependency care model was
The primary aim of this study was to examine the feasibility of assessed based either on our knowledge of the program or through an
interview with the program's clinical director. Programs were considered
training front-line substance abuse providers to deliver CBT using
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
clients treated completed all 12 sessions. Sessions were videotaped and informal skills assessment, (f) skill teaching, (g) in-session skill exercise,
viewed by supervisors who provided session-by-session feedback. CBT and (h) assignment of practice exercise. The ITRS was constructed to
counselors received 1 hr of individual and 1 hr of group supervision per assess adherence to and skillfulness in delivering these eight elements. The
week. Supervisors were five doctoral-level clinical psychologists with scale contains 18 items: 1 item to assess extent of delivery and 1 to assess
extensive experience treating and supervising others in CBT for substance skillfulness of delivery for each element, as well as 2 summary items for
abuse. Three study authors (Jon Morgenstem, Thomas J. Morgan, and the entire session. Extent of delivery was rated on a 5-point Likert scale
Daniel S. Keller) were supervisors. Counselors received about 100 hr of (anchors: 1 = not at all, 5 = extensively), as was skillfulness (anchors: 1 =
didactic and clinical training over a 5-month period. very poor, 5 = excellent). We computed intraclass correlations (ICCs) to
Although the structure of the training was similar to that used in Project establish item reliabilities using ratings of 20 randomly selected tapes rated
MATCH, we substantially augmented and modified training materials to by all raters. Median ICCs and ranges for the various scales were as
address the challenges raised in training front-line counselors. In addition, follows: MTRS Extent, Man = .85 (.67-.96); MTRS Skillfulness, Man =
we revised many sections of the Project MATCH manual to simplify and .80 (.6S-.96); ITRS Extent, Man = .87 (.6S-.92); ITRS, Man = .87
streamline delivery. (.43-.94).
Rating CBT adherence and skillfulness. Clinical supervisors and Evaluation survey. We assessed counselors' responses to training us-
trained raters assessed counselor performance at the end of training on the ing an extensive quantitative and qualitative survey. Quantitative responses
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
basis of session videotapes. Methods and standards used in Project were measured using Likert-scaled items. Responses in five domains were
This document is copyrighted by the American Psychological Association or one of its allied publishers.
MATCH to assess therapist delivery were adapted for this study (Carroll et assessed: (a) overall satisfaction with training, (b) satisfaction with training
al., 1998). methods, (c) perceived clinical utility of CBT, (d) appraised self-efficacy in
Specifically, in Project MATCH supervisors rated the CBT performance delivering CBCST, and (e) ideological conflict experienced in delivering
of therapists using relevant items from the MATCH Videotape Rating CBT. Satisfaction with training was assessed with several items. Items
Scale (MTRS; Carroll et al., 1998). In that study, therapists who scored were highly correlated (average r — .77) and had similar response distri-
below 3 on a 5-poinl scale were judged less than adequate. In this study, butions. Quantitative responses are presented for two items: "How does
supervisors rated sessions using CBT items drawn from the MTRS. In this training experience compare to others?" and "Would you recommend
addition, supervisors provided an overall score for counselor skillfulness this training to a colleague?" We assessed response to training methods
based on their session ratings for the last case. Overall performance was using one item: "Compared to other training methods you've encountered,
rated on a 5-point Likert scale with anchors of 1 (very poor) to 5 (excel- how would you rate the combined use of treatment manuals, videotaping
lent). We attempted to calibrate supervisors' ratings of counselors to those sessions, and supervision on these videotapes?" We assessed the perceived
used by supervisors in Project MATCH. First, supervisors met regularly to clinical utility of CBT using the following two items: (a) "How often do
discuss counselor performance and view session videotapes. These discus- you plan to use CBT with your clients in group and individual treatment?"
sions were led by Daniel S. Keller, who was a CBT trainer and clinical and (b) "To what extent have the patients you treated with CBT benefited
supervisor in Project MATCH. In addition, Daniel S. Keller and Kathleen from the treatment?" Appraised serf-efficacy in delivering CBCST was
M. Carroll, who are very familiar with CBT therapists' performances in assessed with one item: "How confident are you that you can deliver CBT
Project MATCH, rated representative counselor videotapes and indicated effectively?" Conflict experienced in delivering CBT was assessed with the
how these compared to the performance of Project MATCH therapists. following item: "To what extent does [the] CBT you have been taught
We also trained raters to assess CBT adherence and competence cali- conflict with your convictions about what constitutes effective treatment
brated to standards used in Project MATCH. Raters were four advanced for substance abusers?" Counselors responded to this item under two
doctoral clinical psychology students with experience in CBT for substance hypothetical conditions: (a) when CBT is delivered as one component of a
abuse. Training raters involved several steps. First, videotapes for 8 coun- traditional program and (b) when CBT is delivered as a stand-alone
selors and 14 Project MATCH CBT therapists were selected to represent a intervention. A summary of qualitative responses to items is also reported.
wide range of therapist performance. These videotapes were then rated by Qualitative data were analyzed by identifying themes among the responses
the original raters used in Project MATCH. Videotapes were rated for CBT and ranking themes by frequency of occurrence. This analysis was con-
adherence and skillfulness using the MTRS and a scale developed specif- ducted by Jon Morgenstem.
ically for this study (see the following paragraph for description). The Assessment of beliefs about the nature of alcoholism and substance
purpose of this step was to calibrate ratings of counselor CBT performance abuse treatment. Two scales were administered to assess counselor be-
to those used in rating Project MATCH therapists. Next, study raters liefs. The Understanding of Alcoholism Scale (UAS; Moyers & Miller,
received 20 hr of didactic training and then rated at least 10 tapes that were 1993) is a 50-item self-report measure designed to assess beliefs about the
evaluated with regard to consensus ratings provided by the Project etiology and appropriate treatment of alcoholism. The UAS has two sub-
MATCH raters. scales: the Disease Model Beliefs subscale, which reflects adherence to the
disease model of alcoholism; and the Psychosocial Beliefs subscale, which
Measures reflects the belief that alcoholism in influenced by cultural experiences,
familial experience, or both. Item are presented on a 5-point Likert scale
Videotape rating scales. Adherence to protocol and skillfulness were ranging from weakest agreement (1) to strongest agreement (5). The
assessed with the MTRS (Carroll et al., 1998) and the Project IMPACT (an Treatment Processes Questionnaire (TPQ; Morgenstern & McCrady, 1992)
acronym used to identify this study; it stands for Improving Addiction is a 35-item self-report measure designed to assess clinicians' beliefs about
Counseling Through Technology Transfer) Tape Rating Scale (ITRS). The the therapeutic value of different processes for treating substance abuse.
MTRS assesses the extent of use of active ingredients of treatments The scale includes 10 Disease Model and 17 Behavioral Treatment Pro-
delivered in Project MATCH, including CBCST. In this study, raters cesses. Processes are represented on a 7-point Likert scale with anchors of
assessed only the eight items directly related to CBT. In addition, items +3 as "essential"; -3 as "detrimental"; and the midpoint, 0, as "no effect."
were added to assess skillfulness of delivery of these eight CBT ingredi-
ents. As indicated above, we accentuated the structured aspects of CBT
during counselor training, including providing an ideal prescribed sequence
Results
for the delivery of protocol elements. This invariant session structure Evaluation Survey
contained the following eight elements: (a) assessment of the client's
concerns and agenda, (b) addressing substance use or cravings since last The top part of Table 1 presents results of counselors' evalua-
session, (c) review of practice exercise, (d) delivery of session rationale, (e) tion of satisfaction with the CBT training as a whole as well as
86 MORGENSTERN, MORGAN, McCRADY, KELLER, AND CARROLL
delivering CBT
AS COMPONENT8 delivering CBT. Counselors endorsed high ratings for the clinical
This document is copyrighted by the American Psychological Association or one of its allied publishers.
0 0 5 25 70
STAND ALONE" 5 20 20 20 35 utility of CBT, with 95% indicating that they would use CBT
interventions often or very often with patients, and rated high
Note. N = 20. Numbers represent percentages of counselors responding.
levels of benefit for clients whom they had treated with CBT.
Response formats for all items were 5-point Likert scales. Anchors for
items differed. In some cases responses add to more than 100% because of Counselors also expressed confidence that they could treat patients
rounding. CBT = cognitive-behavioral therapy. effectively with CBT while receiving routine clinical supervision.
" Represents responses to the question "How does this training experience
compare with others you have had?" Anchors were 1 = below average,
2 = average, 3 = above average, 4 = very good, 5 = one of the Relation of Counselor Beliefs and CBT Training
best. h Represents responses to the question "Would you recommend this
training experience to a colleague?" Anchors were 1 = no, definitely not; In the bottom section of Table 1 are presented counselors'
2 = no, I don't think so; 3 = yes, I think so; 4 = yes, with some responses regarding whether treating patients with CBT conflicted
reservations; 5 = yes, enthusiastically. c Represents responses to the with their convictions about what constitutes effective substance
question "Compared to other training methods you have encountered, how
abuse treatment. This question was posed under two hypothetical
would you rate the use of manuals, videotaping sessions, and supervision
of these videotapes?" Anchors were 1 = worse than others, 2 = about the conditions: when CBT is delivered as part of (a) a comprehensive
same as others, 3 = somewhat better than others, 4 = better than others, treatment program or as (b) a stand-alone treatment. When CBT is
5 = far better than others. d Represents responses to the question "How delivered as one component of a comprehensive program (as it was
often would you use CBT interventions with patients either in group or during this training), 70% of counselors experienced no conflict.
individual treatment?" Anchors were 1 = never, 2 = rarely, 3 = some-
times, 4 = often, 5 = very often. c Represents responses to the question
However, responses differed when CBT is delivered as the only
"To what extent have the patients you treated benefited from the CBT they treatment: About half of the counselors indicated this would rep-
received?" Anchors were 1 = not at all, 2 = minimally, 3 = moderately, resent a moderate to extreme conflict, and the remainder indicated
4 = considerably, 5 = extensively. f Represents responses to the question either slight or no conflict. Qualitative comments were: eclectic
"How confident are you that you can deliver CBT effectively with only one approaches work best for clients; CBT alone misses many ele-
hour of group supervision per week?" Anchors were 1 = very low
confidence, 2 = low confidence, 3 = moderate confidence, 4 = high ments needed for recovery, including developing sober peer sup-
confidence, 5 = very high confidence. E Represents responses to the ports, spirituality, and Alcoholics Anonymous affiliation; CBT
question "To what extent does CBT conflict with your convictions about delivered via a manual is too rigid and didactic to effectively
what constitutes effective treatment for substance abusers, when CBT is address patient needs without additional treatment.
delivered as one component of a comprehensive treatment program?"
Next we examined whether the CBT training influenced coun-
Anchors were 1 = extreme conflict, 2 = considerable conflict, 3 =
moderate conflict, 4 = slight conflict, 5 = no conflict. h Represents selors' beliefs about the nature of alcoholism and the therapeutic
responses to the question "To what extent does CBT conflict with your value of disease model and behavioral treatment processes. We
convictions about what constitutes effective treatment for substance abus- conducted a repeated measures analysis of variance to determine if
ers, when CBT is delivered alone? Anchors are the same as for AS counselors in the CBT group increased social learning theory
COMPONENT.
beliefs and decreased disease model beliefs following the training.
Group (CBT vs. control counselors), time (pre- and posttraining),
with the use of manuals and videotape supervision as a training and Group X Time interactions were not significant for disease
method. Counselors reported high levels of satisfaction with the model and behavioral treatment processes and social learning
training: Over 50% endorsed the most positive anchor for the two theory beliefs about alcoholism. There was a significant Group x
training satisfaction items (Compare, Recommend), and only 5% Time interaction for the Disease Model Beliefs subscale of the
gave a negative evaluation. Qualitative comments regarding over- UAS, F(l, 27) = 7.2, p < .01. Disease model beliefs decreased in
all satisfaction (presented in the order of frequency of occurrence) the CBT group but increased in the control group. Further exam-
were: CBT is an effective treatment, therefore, it is valuable to ination suggested that, prior to training, counselors endorsed sim-
learn; the training broadened the counselor's repertoire of clinical ilar levels of disease model and social learning theory beliefs. For
skills; traditional treatment doesn't work for everyone, therefore, it example, the mean counselor rating of disease model treatment
is important to know an alternative approach; CBT is appealing processes was 1.84 (SD = 0.72), and the mean rating of behavioral
because, unlike other approaches, it provides a systematic, step- treatment processes was 1.77 (SD = 0.59), suggesting that neither
by-step, concrete approach to address patient problems; the train- model was strongly favored over the other.
MANUAL-GUIDED CBT 87
Counselor Adherence and Skillfulness in Delivering CBT interventions provided a good fit for counselors. Third, as adapted
for this study, the Project MATCH manual proved to be an
In Table 2 are presented ratings of counselor performance at the excellent training device, providing counselors with rapid access to
end of CBT training. Supervisors rated 90% of the counselors (n = a new set of therapeutic skills they deemed valuable. In part,
18) as at least adequate. Raters' independent ratings of Session 2 satisfaction with the CBT protocol training may stem from the
videotapes yielded a similar percentage of counselors who were limited skill counselors have in specific therapeutic techniques.
judged as at least adequate based on the standards applied to For example, counselors typically approach treatment with the
therapist performance in Project MATCH. A sum score of the goal of getting clients to actively cope with situational risks or
eight CBT items assessed by the MTRS was highly correlated with problematic thinking, but they lack specific techniques to accom-
the two summary items of the ITRS (adherence: r = .57, p < .01; plish these goals. The manual provided them with these
skillfulness: r = .71, p < .01). Therefore, there appeared to be techniques.
consistency across observers and rating scales. Some authors (e.g., Strupp & Anderson, 1997) have warned that
manuals may stifle the clinical artistry of therapists and limit their
Discussion autonomy. We anticipated that this would be a major source of
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.
require consideration in planning future efforts to capitalize on D., Litt, M., & Hester, R. (1992). Cognitive-behavioral coping skills
manual-guided training as a dissemination device. Materials de- therapy manual: A clinical research guide for therapists treating indi-
signed to train expert therapists in clinical trials are inadequate to viduals with alcohol abuse and dependence (NIAAA Project MATCH
train front-line counselors. Further work is needed to develop Monograph, Vol. 3, DHHS Publication No. ADM 92-1895). Washing-
better training methods. In addition, work is needed to adapt ton, DC: U.S. Government Printing Office.
McCrady, B. S. (1994). Alcoholics Anonymous and behavior therapy: Can
protocols designed for controlled-trials research to clinical practice
habits be treated as diseases? Can diseases be treated as habits? Journal
settings. For example, greater implementation flexibility is needed
of Consulting and Clinical Psychology, 62, 1159-1166.
in clinical settings to handle such issues as when to end treatment, Morgenstem, J., & McCrady, B. (1992). Curative factors in alcohol and
what to do with clients who are not responding to the protocol, or drug treatment: Behavioral and disease model perspectives. British Jour-
the advisability of combining or sequencing treatments. Finally, nal of Addiction, 87, 615-626.
further study is needed to determine the optimum amount and Moyers, T. B., & Miller, W. R. (1993). Therapists' conceptualizations of
types of training experiences counselors need to learn to incorpo- alcoholism: Measurement and implications for treatment decisions. Psy-
rate new techniques into routine practice. chology of Addictive Behaviors, 7, 238—245.
Project MATCH Research Group. (1997). Matching alcoholism treatments
This article is intended solely for the personal use of the individual user and is not to be disseminated broadly.