Amazon
Listing Basics
and Common
Error Codes
Source: Amazon
Overview
This document serves as a guide for
uploading product listings on Amazon,
detailing common errors that sellers
might encounter, their causes, and
solutions. Below is the translated
summary of each section and
error code explanations.
Source: Amazon
Course Path and Contents
Preparation Before Uploading Listings
Learn how to ensure your products comply with
Amazon's policies and whether they need category
review.
Uploading Listings and Quality Self-Check
Learn how to upload your listings and evaluate their
quality.
Understanding Listings
Gain an initial understanding of how listings are
displayed and their components.
Importance of Listings in the Buying Process
Learn why it’s essential to standardize listings and
how to use them to increase sales conversion rates.
Common Listing Upload Errors
Detailed explanations of error codes encountered
during listing uploads.
Source: Amazon
Detailed Error Code Analysis
Error Code: 5461
Cause: Seller is not associated with the brand owner.
Solution: Ensure you are linked with the brand owner
or provide necessary documentation to Amazon to
verify the brand ownership.
Error Code: 5665
Cause: The entered brand name has not been
approved by Amazon.
Solution: Submit pictures of the product and
packaging showing the brand logo to Amazon for
approval.
Error Code: 8541
Cause: Submitted information does not match with
the existing ASIN’s details.
Solution: Ensure your submitted data matches the
existing ASIN’s information or apply for a new ASIN
if the product details differ.
Source: Amazon
Detailed Error Code Analysis
Error Code: 8032
Cause: The child SKU is associated with multiple
parent SKUs.
Solution: Delete the previous parent-child
relationship and resubmit the new relationship.
Error Code: 8115
Cause: Submitted an invalid “condition” value.
Solution: Use a valid “condition” value and
resubmit the product data.
Error Code: 90205
Cause: Entered value does not meet the attribute’s
minimum length requirement.
Solution: Update the attribute with a valid value that
meets the minimum length requirement.
Source: Amazon
Detailed Error Code Analysis
Error Code: 8007
Cause: Referenced parent SKU is not correctly set as a
parent ASIN.
Solution: Ensure the parent SKU is correctly
defined in the inventory file.
Error Code: 8005
Cause: SKU information significantly differs from the
original ASIN’s details.
Solution: Remove the SKU from Amazon’s listings and
wait 24 hours before re-uploading with correct data.
Error Code: 90057
Cause: Uploaded invalid attribute value.
Solution: Correct the invalid value with a valid one
from the drop-down menu and resubmit the file.
Source: Amazon
Detailed Error Code Analysis
New
Error Code: 8576
Cause: Invalid UPC or improperly registered GTIN.
Solution: To avoid conflicts, ensure the GTIN is
correctly registered with GS1 and matches the brand
details in your listing.
Error Code: 5461
Cause: The seller is not authorized to create new
ASINs for the brand name they have used when
attempting to list.
Solution: To resolve this, ensure that you are officially
linked to the brand through Amazon’s Brand Registry
or submit appropriate documentation to Amazon,
such as brand authorization letters or proof of
affiliation with the brand owner.
Source: Amazon
Detailed Error Code Analysis
New
Error Code: 8541
Cause: This error occurs when the product data
submitted (such as title, brand, color, size, etc.) does
not match the existing ASIN's information.
Solution: Ensure that the product data you submit
matches the ASIN details in Amazon’s catalog. If the
product differs, apply for a new ASIN by providing the
correct product details.
Error Code: 990103
Cause: This error occurs when the specified field
contains prohibited phrases that violate Amazon's
listing policies, such as promotional terms like
"discount," "free shipping," or "100% guaranteed."
Solution: Review the field mentioned in the error
message and remove any non-compliant terms or
phrases (e.g., promotional language). Resubmit the
product listing after the prohibited content has been
removed.
Source: Amazon
Detailed Error Code Analysis
New
Error Code: 100239
Cause: The product title (Item_name) does not match
the main image. For example, a title might describe a
shoe, but the image could show a different product,
like a purse.
Solution: Verify the consistency between the product
title and the main image. Correct either the title or the
image that is wrong and resubmit the product data. If
both are correct and the error persists, contact Selling
Partner Support with details.
Error Code: 99051
Cause: The product submission used an outdated
template for the specific product type.
Solution: Download the latest inventory file template
from Seller Central's "Inventory file templates" section.
Fill out the updated template with the correct
information and resubmit the listing.
Source: Amazon
Error Code Cross-Reference
Table
For a quick reference, sellers can log into the Seller
Central platform, input the error code in the search bar,
and get detailed explanations and solutions for each
specific code.
Case Studies and Tips
Case Analysis for Error 5461: If a seller encounters this
error while uploading a new product, they should verify
if the brand is correctly associated and listed on
Amazon.
Error Solutions: Steps to resolve common errors,
including preparing necessary documentation,
following specific guidelines for different types of
uploads (e.g., adding new products vs. creating
inventory file uploads), and understanding Amazon’s
policy requirements.
By adhering to the guidelines and using the solutions
provided, sellers can ensure smoother listing processes
and reduce the frequency of encountering errors
during uploads.
Source: Amazon
Appendix: Detailed Error
Codes and Solutions
Common Error Codes
8567: Ensure that UPC, EAN, or GTIN are registered in
GS1 tool and match the brand name.
8570: Account cannot create new ASIN due to invalid
barcode or duplicate information. Refer to ASIN
creation policy.
8571: ASIN creation limit reached. Refer to ASIN
creation policy.
8572: ASIN, UPC, EAN, ISBN, or JAN provided does not
match the brand or product. Contact support for
assistance.
8573: Product information already exists. Search
Amazon catalog before trying to list.
8575: Temporary ASIN creation suspension due to high
volume of new products created in a short time. Wait
and try again later.
Source:
Amazon
System-Specific Error Codes
90003945: Invalid update value for field name. Use
valid update values.
90003951: Synchronize optional and mandatory
attributes. Remove values from non-mandatory
attributes and resubmit.
90004114: Value less than required for specified
attribute. Use valid values as per error message.
90004116: Synchronized submission of mandatory and
non-mandatory attributes. Remove values from non-
mandatory attributes and resubmit.
90057: Invalid attribute value in the input file. Replace
with valid value and resubmit.
Source: Amazon
Specific Error Codes for
Inventory Management
8007: Parent SKU not correctly set as parent ASIN.
Ensure correct setting in the inventory file.
8005: Significant SKU information difference from the
original ASIN. Remove and re-upload with
correct data.
90205: Value does not meet attribute's minimum
length. Update with valid length values.
8115: Invalid condition value. Use valid condition values
for submission.
Source: Amazon
System-Specific Error
Solutions
8021: Submit valid "variation theme" values for child
products.
8022: Provide consistent "variation theme" values for
both parent and child products.
8023: Resolve SKU data conflicts by ensuring unique
standard product codes for different products.
8024: Retry submission after correcting necessary
data elements.
8025: Use valid "base currency code" and resubmit.
Source: Amazon
Inventory File Errors
13008: Invalid "sale price" value. Use a valid positive
value less than the item price or "standard price".
13009: Invalid or incorrect "start date" format. Use
correctly formatted and valid dates.
13010: Invalid or incorrect "end date" format.
13011: Missing "category" value. Resubmit data with
valid coverage type.
13012: Missing "shipping amount" value. Provide valid
shipping amounts.
Source: Amazon
Additional Tips and
Reminders
Ensure compliance with Amazon's listing and upload
policies to avoid errors.
Regularly update inventory files and product
details to match Amazon's catalog requirements.
Use the Seller Central platform for detailed
explanations and solutions for error codes.
Contact Amazon support for unresolved issues or for
clarification on error codes.
This comprehensive guide aims to assist sellers in
navigating common errors during the listing
process, ensuring smoother operations and
higher listing success rates on Amazon.
Source: Amazon
