UNIT 1: INTRODUCTION TO LOGISTICS

1.1 Starter (Khởi động): Make a list of all the different areas of logistics you can think
of by completing the diagram below.

1.2. Introduction to logistics (Nội dung cơ bản về logistics)

Exercise 1: Listen to the recording that five people giving their definitions of logistics.
Complete the sentences using the word form from the box.

1. Logistics means that you manage the procurement and movement of goods and
the_____storage___________ of inventory.
2. lt means the _____delivery_____________ of the goods the customer needs at the right
time, in the right place, and of the right quality.
3. My definition of logistics is this: it's to plan, organize, and manage operations
that______provide_________ services and goods
4. Logistics - that’s the purchasing, maintenance,______distribution___________, and
replacement of material and staff.
5. Logistics is the planning and_________support______ of operations such as warehousing,
inventory, transport, procurement, supply, and ______maintenance____________.
Listening again and check your answer
Exercise 2: Complete the following table using the words from Exercise 1
Verb Noun
 1 to provide provision

2 To store storage

3 to support support

4 To delivery delivery

5 To distribution
distribute

6 to maintain maintenance

7 To transportation
transport

8 To purchasing
purchase

Exercise 3: Decide whether the following statements are True or False

1. Logistics can be defined as the management of the flow of goods between the point of
origin and the point of consumption.
2. The basic requirements and mission of logistics in a market economy are to meet the 7Rs.
3. Logistics involves the integration of information, transportation, inventory, warehousing,
etc.
4. Usually, logistics does not involve the management of the flow of finance.
5. Logistics always has an external focus.
Exercise 4: Now complete the sentences with the correct form of the words from the table.
1. In my job I oversee the ________________ of vehicles and machinery.
2. Do they also __________________ parcels and packages on Sundays?
3. Goods are normally bought in the _______________ department.
4. We _________________ a 24-hour delivery service.
5. This company only_______________ goods by road.
6. We __________________ all our goods in the warehouse.
1.3. Jobs in Logistics (Nghề nghiệp trong lĩnh vực logistics và quản lý chuỗi cung ứng)
Exercise 5: Listen to three people describing their jobs in logistics: a warehouse manager, a
freight forwarder, and a shipping operations manager. Match each job to the correct person.
1. a shipping operations manager
2. a freight forwarder
3. a warehouse manager

Exercise 6: Now listen again and complete the sentences.

Person 1
1. My job is to ________________ the transport of goods either by sea, air, road, or rail.
2. An important part of the job is __________________ with customers request about the
most suitable mode of transport.
3. My responsibilities also include _______________ good shipping rates with shipping lines
and transport companies.
4. I _________________ customs clearance on behalf of my clients.
Person 2
5. In my job I have to_______________ that the cargo is not damaged onboard the ship or
while loading or unloading
6. I __________________ customers on shipping rates and prepare quotations for our sales
office.
Person 3
7. Another part of my job is to _______________ with departments such as transport and
production.
8. Apart from that, I _______________ that vehicles, machines, and any other kind of
equipment are maintained to a high level.
Exercise 7: Match the verbs (1-8) with the activities (a-h) to make phrases from the
recordings. Then listen again to check if necessary.
Exercise 8: Work with a partner to describe two different jobs. The phrases in the box will
help you.

Partner A: Job specification for a position as a store supervisor

- Responsible for store and inventory.

- Make purchase requests for all stocked items that are at a minimum.
- Receive and process incoming orders.
- Ensure materials received are in good condition.
- Inform customers of collection or delivery dates.
- Check invoices against orders.

Partner B: Job specification for a position as distribution manager

- Extensive knowledge of current tariffs, rates, and import and export regulations
- Monitor shipping operations
- Hire and train staff
 - Develop business plans
- Assess warehouse operations and provide feedback.
- Ensure the budget is not overspent

Work in pairs to practice.

Useful vocabulary:

- To advise (v): cho lời khuyên, khuyên bảo

- To prepare (v): chuẩn bị
- To train (v): tập huấn
- To manage (v): quản lý
- To estimate (v): đánh giá, ước tính
- To monitor (v): giám sát, điều khiển
- To carry out (v): tiến hành, thực hiện
- To oversee (v): quan sát
- To provide or supply (v): cung cấp
- To ensure (v): đảm bảo
- To review (v): xem xét, cân nhắc, suy tính
- To liaise with (v): giữ liên lạc với…
- To organize (v): tổ chức
Exercise 9: Replace the underlined verbs with words from the box that have the same
meaning.

1. We supply software for the car industry. _____________

2. I often advise clients on the most suitable transport method. _____________
3. In my job, I have to make sure that passengers arrive on schedule. _____________
4. My job is to supervise incoming goods. _____________
5. I also plan the transport of goods _____________
6. I instruct staff. _____________
Exercise 10: Complete the form with your own job details. Use complete sentences and
expressions from this unit.
Exercise 11: Work with a partner. Follow the steps below to practice this dialogue
A Ask B what he/she does
B Respond. Tell A where you work.
A Ask B to give you some details about the job
B Tell A about your main job activities. Then ask A about his/her job.
A Respond. Describe your job activities.
1.5. Grammar (Ngữ pháp)

ST Động từ to be Động từ thường

Công thức S + am/ is/ are+ N/ Adj S + V(s/es)
- I + am - I/ We/ You/ They/ Danh từ
- He/ She/ It/ Danh từ số ít/ số nhiều + V(nguyên thể)
Danh từ không đếm được + - He/ She/ It/ Danh từ số ít/
is Danh từ không đếm được +
- You/ We/ They/ Danh từ số V(s/es)
nhiều + are
Example I am a warehouse He works for an
management international logistics
company.
Function - Diễn tả một thói quen hoặc hành động lặp đi lặp lại trong
hiện tại.
- Diễn tả một chân lý, sự thật hiển nhiên.
- Nói về một lịch trình có sẵn, chương trình, thời gian biểu
cố định. VD: train (tàu), plane (máy bay),...
Dấu hiệu nhận biết always, constantly
usually, frequently
often, occasionally
sometimes
seldom, rarely
 every day/ week/ month ...

Exercise 11: Put the words in the right order. Use the correct form of verbs.
1. an excellent/ provide/ delivery service/ my company.
2. you/ how much/ handle/ cargo/ per year?
3. to other countries/ not ship/ we/ chemical products.
4. responsible for/ be/ the warehouse manager/ also/ vehicles and machinery.
5. to foreign companies/ car parts/ this vendor/ supply?
6. usually/ arrange/ for companies/ a freight forwarder/ documentation.
Exercise 12: Complete the sentences with the right form of verbs
1. Logistics _______ (play) a crucial role in the supply chain.
2. The company _______ (manage) inventory efficiently to reduce costs.
3. Freight forwarders _______ (coordinate) the transportation of goods.
4. A carrier _______ (deliver) products to various locations daily.
5. The warehouse _______ (store) thousands of items every day.
6. Logistics professionals _______ (plan) the most efficient routes for delivery.
7. The supplier _______ (provide) raw materials to the factory regularly.
8. The logistics team _______ (track) shipments using advanced software.
9. Couriers _______ (deliver) packages to customers on time.
10. A consignee _______ (receive) the goods at the destination.

Exercise 13: Complete the crossword puzzle with words from this unit.