At the airport 1 (Looking for the check-in desk)
Choose the correct words/phrases to complete the following conversation at the
airport:
YOU: Hi, where's the check-in ________________ for American Airlines?
counter
control
zone
AIRPORT WORKER: That's in terminal 2. This is terminal 1.
YOU: Is there a ________________ that goes between terminals?
transportation
shuttle bus
vehicle
AIRPORT WORKER: Yes, there's one right in front here.
YOU: ________________to the taxi stand?
Together
With
Next
AIRPORT WORKER: Yes, that's right.
YOU: Thanks. How much time ________________ to check in? (= How much time before
my flight should I check in?)
will I let
should I allow
can I take
AIRPORT WORKER: If you're on an international flight I believe you have to check-in 3
hours before your flight.
YOU: And for ________________ flights?
local/domestic
country
near
AIRPORT WORKER: On those flights you have to check in 1 and a half hours before.
At the airport 2 (At the check-in desk)
Choose the correct words/phrases to complete the following conversation at the
airport:
CHECK-IN WORKER: Hello. Where are you flying today?
YOU: Hi, ________________ to London, England.
I fly
to fly
I'm flying
CHECK-IN WORKER: Can I see your ticket and your passport, please?
YOU: Sure. Here's my passport. And here's my ________________.
paper
e-ticket
online purchase
CHECK-IN WORKER: Thank you. Would you like a window seat?
YOU: No, I'd like an ________________ seat please.
aisle
isolated
open passage
CHECK-IN WORKER: OK, and is all this luggage yours?
YOU: These ________________ are mine.
two luggages
two bags
two baggages
CHECK-IN WORKER: All right. One of your bags is overweight... I'm going to have to
charge you for the excess weight.
YOU: I see. How much ________________ do I have to pay? And can I pay by credit card?
cash
over
extra
CHECK-IN WORKER: $30 dollars more, madam, and yes, we do accept credit cards.
At the airport 3 (At the check-in desk)
Choose the correct words/phrases to complete the following conversation at the
airport:
CHECK-IN WORKER: Hi. Where are you flying today?
YOU: Hi, I'm flying to Miami, but I need a ticket... Can I ________________ here?
buy
get
buy one
CHECK-IN WORKER: No, you'll have to go to the ticket counter... That's over in
terminal 3.
YOU: How _________________?
do I get there
do I come to it
can I be there
CHECK-IN WORKER: You can walk there. The terminals are connected. Just turn right
and go all the way to the end of this terminal and you'll be in Terminal 3.
(YOU LEAVE AND GO TO THE TICKET COUNTER)
YOU: Hi there. I ________________ a ticket here?
told me that I can
will buy
was told I could buy
TICKET COUNTER WORKER: Yes you can. Where to?
YOU: I need a ticket to Miami, please, for today _______________.
perhaps
if possible
can be
TICKET COUNTER WORKER: All right.... Yes, I can put you on the flight at 7:00 PM
tonight, which arrives in Miami at 10:00 PM. This ticket is $650.
YOU: Do you have anything ________________?
less
cheaper
so expensive
TICKET COUNTER WORKER: No, not on such short notice, madam. That's the lowest
price I can get you for today or tomorrow.
AT THE AIRPORT: What's wrong? (Telling someone about a problem/about what's
wrong)
Write the correct word (from the list on the right) to complete each of the following
sentences:
gate bottle
pass mobile
wallet delayed
money flight
bags page
1) I lost my and all my money was inside it.
2) I missed my .
3) I can't find my partner. Can you her?
4) I can't find my departure .
5) The airline lost one of my .
6) I don't have enough to buy a sandwich.
7) They won't let me take my of water on the plane.
8) I lost my boarding .
9) My flight has been for three hours.
10) Is there a public phone here? My isn't working.
ENGLISH AT THE AIRPORT | Questions and answers
Choose the correct QUESTION for the ANSWER that's given. What did the person ask to
get this answer?
1) ANSWER: No, you'll have to transfer either in Chicago or Kansas City.
QUESTION:
Are there any direct flights to Dallas?
How much is a ticket to Dallas?
How long does the flight to Dallas take?
2) ANSWER: It's right there, next to that restaurant.
QUESTION:
How early should I check in?
How much do I have to pay for the extra bag?
Where's the lost-and-found office?
3) ANSWER: I'm sorry, this bathroom is being cleaned.
QUESTION:
Can I go into the bathroom?
Where can I get a coffee around here?
Where's the ticket office?
4) ANSWER: $75.
QUESTION:
Where's the lost-and-found office?
How much do I have to pay for the extra bag?
How long is the delay?
5) ANSWER: 2 hours.
QUESTION:
How long is the delay?
Has the flight been cancelled?
What time is it?
6) ANSWER: At 2:00 PM.
QUESTION:
How long is the delay?
When does the flight to Bangkok leave?
What time is it?
7) ANSWER: No, this is the arrivals area.
QUESTION:
Is this the departures area?
Is this the arrivals area?
Is this the lost-and-found office?
8) ANSWER: It's $10 per 24 hours.
QUESTION:
Where are the lockers?
How much does a locker cost?
Where are the luggage carousels?
9) ANSWER: It was. The gate has been changed to 44.
QUESTION:
Can I buy a ticket here?
How long is the delay?
Is this the gate for flight 234 to Madrid?
10) ANSWER: You can bring one small bag on the plane with you.
QUESTION:
How much carry-on luggage am I allowed?
How many bags can I check?
Where can I pay for the extra bag?
ON THE PLANE: Speaking with flight attendants/passengers 1
Choose the correct, most natural-sounding responses according to the context of the
conversation:
YOU: Could I get another _____________, please? I'm a little cold.
Coke
blanket
magazine
FLIGHT ATTENDANT: Certainly, sir. Would you like a pillow as well?
YOU: No, thanks. But could you please bring me a ________________?
Coke
liquid
soft
FLIGHT ATTENDANT: Sure, would you like ice in that?
YOU: Yes, please... Oh! Could you also lend me a pen to ________________ this
immigration form?
write
fill out
make
FLIGHT ATTENDANT: I don't have one on me right now, but I'll get one for you.
(THE FLIGHT ATTENDANT COMES BACK WITH YOUR DRINK AND A PEN)
YOU: Thanks. Do you know when we will we be ________________?
landing
on land
grounding
FLIGHT ATTENDANT: In about 2 hours.
YOU: What's the ________________ in Seattle right now?
degrees
hot
temperature
FLIGHT ATTENDANT: I'm not sure... I'll check with the pilot.
ON THE PLANE: Speaking with flight attendants/passengers 2 | Common
terms/phrases
Choose the correct, most natural-sounding responses according to the context of the
conversation:
YOU: Excuse me, would it be possible to ________________ seats with someone? My
partner and I would like to sit together.
alter
interchange
switch/change
FLIGHT ATTENDANT: Certainly, sir. For now, please take your seat, and once the
plane takes off, I'll help you with that.
YOU: Thank you. Could you help me put this bag in the ________________ compartment?
up
overhead
high
FLIGHT ATTENDANT: Sure... there you go.
(YOU SEE THAT SOMEONE IS SITTING IN YOUR SEAT)
YOU: I'm sorry, I think you're ________________.
sitting wrong
a mistake
in my seat
OTHER PASSENGER: Oh, let me check my boarding ________________... Yes, I'm sorry,
my mistake.
pass
passport
document
YOU: No problem. I'm going to _________________ anyway. My partner and I would like to
sit together.
transfer
move
trade
OTHER PASSENGER: Oh, well, I can switch places with your partner. That way you
two can sit together.
YOU: Really? That would be great! Thanks a lot.
ON THE PLANE: What's wrong? (Talking about problems, etc.)
Write the correct word (from the list on the right) to complete each of the following
sentences:
Pen water
blanket stretch
lavatories light
ice headphones
fold nauseous
1) I'm cold. Could I get a ?
2) These don't work. I can't hear the movie.
3) I'm thirsty. Could I get some ?
4) I feel . I don't want to eat.
5) Are the occupied?
6) My back hurts from sitting. I need to .
7) No in my drink, please.
8) I want to read, but my doesn't work.
9) This seat won't back.
10) Could I get a to fill out this form?
CUSTOMS/IMMIGRATION 1 (Dialogue)
Choose the correct, most natural-sounding responses according to the context of the
conversation:
BORDER GUARD: Welcome to the United States. Where do you live?
YOU: ______________.
Germany
I'm German
I was born in Germany
BORDER GUARD: And what's the purpose of your visit to the United States.
YOU: I'm going to _______________ my brother. He lives in Boston.
look at
visit
view
BORDER GUARD: How long do you plan to stay in Boston?
YOU: _______________ two weeks.
Also
Along
About
BORDER GUARD: And what do you do back home?
YOU: _______________? I don't understand...
Where
Pardon me
Too fast
BORDER GUARD: Your job... what do you do?
YOU: Oh, I'm a high-school _______________. I teach Physics and Chemistry.
teacher
student
learner
CUSTOMS/IMMIGRATION - Questions and answers 1
Choose the correct QUESTION for the ANSWER that's given. What did the customs
officer/immigration officer ask to get this answer?
1) ANSWER: About two weeks.
QUESTION:
How long do you plan to stay in Australia?
Where will you be staying in Australia?
Have you ever been here before?
2) ANSWER: Yes, I was here for two weeks last year.
QUESTION:
How long do you plan to stay in Canada?
Where will you be staying in Canada?
Have you ever been here before?
3) ANSWER: I'm here on holiday. (vacation)
QUESTION:
What's the purpose of your visit?
How long will you be staying in the United States?
Do you plan to work here?
4) ANSWER: Sure.
QUESTION:
How many bags do you have?
Could you open this bag for me?
What's the purpose of your trip?
5) ANSWER: No, I'm travelling with my partner and children.
QUESTION:
Are you travelling alone?
Could you open this suitcase for me??
What's the purpose of your visit?
6) ANSWER: Yes, my brother lives here.
QUESTION:
Are you travelling alone?
Do you have any family here in the United States?
How long does the tour last?
7) ANSWER: No, nothing.
QUESTION:
Do you have anything to declare?
Do you need an interpreter?
Are these your bags?
8) ANSWER: I'm here on business.
QUESTION:
Do you need an interpreter?
What's the purpose of your visit?
Are you importing any fruits or vegetables?
9) ANSWER: No, I'm not.
QUESTION:
Could I see your passport?
Do you have anything to declare?
Are you importing any fruits or vegetables?
10) ANSWER: I'm a web designer.
QUESTION:
What's your line of work?
Did you fill out the customs form?
What's the purpose of your visit?
