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OWNER'S MANUAL

DRYER
Read this owner's manual thoroughly before operating the
appliance and keep it handy for reference at all times.

ENGLISH

DL*820**

www.lg.com
MFL72045810
Rev.00_092424 Copyright © 2024 LG Electronics. All Rights Reserved
2

TABLE OF CONTENTS
3 IMPORTANT SAFETY
INSTRUCTIONS
3 READ ALL INSTRUCTIONS BEFORE USE
4 WARNING STATEMENTS

8 PRODUCT OVERVIEW
8 Product Features

10 INSTALLATION
10 Before Installing
11 Choosing the Proper Location
14 Leveling the Appliance
14 Reversing the Door
16 Installing the Vent Kit
17 Venting the Dryer
18 Connecting Gas Dryers
19 Connecting Electric Dryers
23 Final Installation Check

26 OPERATION
26 Before Use
27 Loading the Dryer
29 Control Panel
31 Dry Cycles
33 Cycle Modifiers
34 Options and Extra Functions

36 SMART FUNCTIONS
36 LG ThinQ Application
39 Smart DiagnosisTM Function

40 MAINTENANCE
40 Regular Cleaning

42 TROUBLESHOOTING
42 FAQs
43 Before Calling for Service

48 LIMITED WARRANTY

48 USA
 IMPORTANT SAFETY INSTRUCTIONS 3

IMPORTANT SAFETY INSTRUCTIONS

READ ALL INSTRUCTIONS BEFORE USE

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Safety for a Dryer

WARNING

Fire Hazard
Failure to follow safety warnings exactly could result in serious injury,
death or property damage.
• Do not install a booster fan in the exhaust duct.
• Install all clothes dryers in accordance with the installation instructions
of the manufacturer of the dryer.

WARNING:

FIRE OR EXPLOSION HAZARD

Failure to follow safety warnings exactly could result in serious injury,
death or property damage.
• Do not store or use gasoline or other flammable vapors and liquids in
the vicinity of this or any other appliance.
• WHAT TO DO IF YOU SMELL GAS
- Do not try to light any appliance.

- Do not touch any electrical switch; do not use any phone in your
building.
- Clear the room, building or area of all occupants.

- Immediately call your gas supplier from a neighbor’s phone. Follow

the gas supplier’s instructions.
- If you cannot reach your gas supplier, call the fire department.

• Installation and service must be performed by a qualified installer,

service agency or your gas supplier.
4 IMPORTANT SAFETY INSTRUCTIONS

WARNING

Risk of Fire
Install the clothes dryer according to the manufacturer’s instructions
and local codes.
• Clothes dryer installation must be performed by a qualified installer.
• Do not install a clothes dryer with flexible plastic venting materials. If
flexible metal (foil type) duct is installed, it must be of a specific type
identified by the appliance manufacturer as suitable for use with
clothes dryers. Flexible venting materials are known to collapse, be
easily crushed, and trap lint. These conditions will obstruct clothes
dryer airflow and increase the risk of fire.
• To reduce the risk of severe injury or death, follow all installation
instructions.

Safety Messages
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.

This is the safety alert symbol.

This symbol alerts you to potential hazards that can kill or injure you and others. All safety messages
will follow the safety alert symbol and either the word WARNING or CAUTION.

WARNING
You may be killed or seriously injured if you do not follow instructions.

CAUTION
You may be injured or cause damage to the product if you do not follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and
tell you what may happen if the instructions are not followed.

WARNING STATEMENTS
WARNING
• To reduce the risk of explosion, fire, death, electric shock, scalding or injury to persons when using this
product, follow basic precautions, including the following:

Installation
• Adhere to all industry recommended safety procedures including the use of long-sleeved gloves and
safety glasses.
• Before use, the appliance must be properly installed as described in this manual.
• Connect to a properly rated, protected, and sized power circuit to avoid electrical overload.
 IMPORTANT SAFETY INSTRUCTIONS 5

• The appliance must be installed and electrically grounded by qualified service personnel in accordance
with local codes.
• Disconnect the power cord, house fuse or circuit breaker before installing or servicing the appliance.
• When moving or installing the appliance in a different location, call qualified service personnel for

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installation and service.
• Keep packing materials out of the reach of children. Packaging material can be dangerous for children.
There is a risk of suffocation.
• Moving or installation of the appliance requires two or more people.
• This appliance is not designed for maritime use or for mobile installations such as in RVs, trailers, or
aircraft.
• This appliance must be positioned near to an electrical power supply.
• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
• When installing or moving the appliance, be careful not to pinch, crush, or damage the power cord.
• Do not install the appliance in humid spaces.
• Destroy the carton, plastic bag, and other packing materials after the appliance is unpacked. Children
might use them for play. Cartons covered with rugs, bedspreads, or plastic sheets can become airtight
chambers.
• Place the appliance at least 18 inches above the floor for a garage installation.
• Do not use sheet metal screws or other fasteners which extend into the duct that could catch lint and
reduce the efficiency of the exhaust system. Secure all joints with duct tape.
• Use only rigid, semi-rigid or flexible metal 4-inch diameter duct inside the dryer cabinet or for exhausting
to the outside. Use of plastic or other combustible ductwork may cause a fire. Punctured ductwork may
cause a fire if it collapses or becomes otherwise restricted in use or during installation.
• The exhaust duct must be 4 inches (10.2 cm) in diameter with no obstructions. The exhaust duct should
be kept as short as possible. Make sure to clean any old ducts before installing your new dryer.
• Rigid, semi-rigid or flexible metal ducting is recommended for use between the dryer and the wall. All
non-rigid metal transition duct must be UL-listed. Use of other materials for the transition duct could
affect the drying time.
• Ductwork is not provided with the dryer, and you should obtain the necessary ductwork locally. The end
cap should have hinged dampers to prevent backdraft when the dryer is not in use.
• Gas dryers MUST be exhausted to the outside.
• The dryer exhaust system must be exhausted to the outside of the dwelling. If the dryer is not exhausted
outdoors, some fine lint and large amounts of moisture will be expelled into the laundry area. An
accumulation of lint in any area of the home may create a health and fire hazard.
• Do not install near another heat source such as a stove, oven or heater.
• Keep the area around the exhaust opening and adjacent surrounding areas free from the accumulation
of lint, dust, and dirt.
• The appliance must not be supplied through an external switching device, such as a timer, or connected
to a circuit that is regularly switched on and off by a utility.
• Certain internal parts are intentionally not grounded and may present a risk of electronic shock only
during servicing. Service personnel - do not contact the following parts while the appliance is energized:
CONTROL BOARD

Operation
• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has
missing or broken parts, including a damaged cord or plug.
• Repair or immediately replace all power cords that have become frayed or otherwise damaged. Do not
use a cord that shows cracks or abrasion damage along its length or at either end.
6 IMPORTANT SAFETY INSTRUCTIONS

• If you detect a strange sound, a chemical or burning smell, or smoke coming from the appliance, unplug
it immediately, and contact an LG Electronics customer information center.
• Never unplug the appliance by pulling on the power cord. Always grip the plug firmly and pull straight
out from the outlet.
• Do not use an extension cord or adapter with this appliance.
• Do not grasp the power cord or touch the appliance controls with wet hands.
• Do not modify or extend the power cord.
• If the appliance has been submerged, contact an LG Electronics customer information center for
instructions before resuming use.
• Do not store or use gasoline or other flammable vapors and liquids in the vicinity of this or any other
appliance.
• Keep the area underneath and around your appliances free of combustible materials (lint, paper, rags,
etc.), gasoline, chemicals and other flammable vapors and liquids.
• This appliance is not intended for use by persons (including children) with reduced physical, sensory or
mental capabilities, or lack of experience and knowledge, unless they have been given supervision or
instruction concerning the use of the appliance by a person responsible for their safety.
• Use this appliance only for its intended purpose.
• Do not abuse, sit on, or stand on the door of the appliance.
• Do not allow children to play on, in or with the appliance. Close supervision of children is necessary when
the appliance is used near children.
• Do not tamper with controls.
• In the event of a gas leak (propane gas, LP gas, etc.) do not operate this or any other appliance. Open a
window or door to ventilate the area immediately.
• Under certain conditions, hydrogen gas may be produced in a hot-water system that has not been used
for two weeks or more. HYDROGEN GAS IS EXPLOSIVE. If the hot-water system has not been used for
such a period, before using the appliance turn on all hot water faucets and let the water flow from each
for several minutes. This will release any accumulated hydrogen gas. As the gas is flammable, do not
smoke or use an open flame during this time.
• Fix the drain hose securely in place.
• Do not put oily or greasy clothing, candles or flammable materials on top of the appliance.
• Do not use fabric softeners or products to eliminate static unless recommended by the manufacturer of
the fabric softener or product.
• Do not reach into the appliance if the drum is moving.
• Do not dry articles that have been previously cleaned in, washed in, soaked in, soiled with or spotted
with gasoline, dry cleaning solvents, vegetable oil, cooking oil or other flammable or explosive
substances, as they give off vapors that could ignite or explode.
• Do not use heat to dry articles containing foam rubber or similarly textured rubber-like materials.
• Do not store plastic, paper, or clothing that may burn or melt on top of the dryer during operation.
• Gas appliances can cause minor exposure to four potentially hazardous substances, namely benzene,
carbon monoxide, formaldehyde, and soot, caused primarily by the incomplete combustion of natural
gas or LP fuels.
• Properly adjusted dryers will minimize incomplete combustion. Exposure to these substances can be
minimized further by properly venting the dryer to the outdoors.
• Always check the inside of the appliance for foreign objects before use.
• Do not place items exposed to cooking oils in your appliance. Items contaminated with cooking oils may
contribute to a chemical reaction that could cause a load to catch fire. To reduce the risk of fire due to
contaminated loads, the final part of a tumble dryer cycle occurs without heat (cool down period). Avoid
stopping a tumble dryer before the end of the drying cycle unless all items are quickly removed and
spread out so that the heat is dissipated.
• Do not let children or pets climb inside the dryer drum.
 IMPORTANT SAFETY INSTRUCTIONS 7

• Do not put living animals such as pets inside the appliance.

• Do not put any part of your body, such as your hands or feet, or metal objects under the appliance.
• Do not let your hand get pinched when opening or closing the dryer door.
• Do not use replacement parts that have not been recommended by the manufacturer (e.g. parts made at

ENGLISH
home using a 3D printer).

Maintenance
• Do not repair or replace any part of the appliance. All repairs and servicing must be performed by
qualified service personnel unless specifically recommended in this Owner’s Manual. Use only
authorized factory parts
• Do not disassemble or repair the appliance by yourself.
• Remove any dust or foreign matter from the power plug pins.
• Disconnect this appliance from the power supply before cleaning and attempting any user maintenance.
Turning the controls to the OFF position does not disconnect this appliance from the power supply.
• Remove the door before the appliance is removed from service or discarded to avoid the danger of
children or small animals getting trapped inside.
• Unplug the appliance before cleaning to avoid the risk of electric shock.
• The interior of the appliance and exhaust duct should be cleaned periodically by qualified service
personnel.
• Certain internal parts are intentionally not grounded and may present a risk of electronic shock only
during servicing. Service personnel - do not contact the following parts while the appliance is energized:
CONTROL BOARD

Grounding Instructions
• Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check
with a qualified electrician or service personnel if you are in doubt whether the appliance is properly
grounded. Do not modify the plug provided with the appliance; if it will not fit the outlet, have a proper
outlet installed by a qualified electrician.
• The appliance must be grounded. In the event of a malfunction or breakdown, grounding will reduce the
risk of electric shock by providing a path of least resistance for electric current. The appliance is
equipped with a cord having an equipment-grounding conductor and a grounding plug. The plug must
be plugged into an appropriate outlet that is installed and grounded in accordance with all local codes
and ordinances.
• The appliance must be plugged into a properly grounded outlet. Electrical shock may result if the
appliance is not properly grounded. Have the wall outlet and circuit checked by a qualified electrician to
make sure the outlet is properly grounded. Failure to follow these instructions may create an electric
shock hazard and/or a fire hazard.

SAVE THESE INSTRUCTIONS

8 PRODUCT OVERVIEW

PRODUCT OVERVIEW
Product Features
The images in this guide may be different from the actual components and accessories, which are subject
to change by the manufacturer without prior notice for product improvement purposes.

Front View

a Control panel

b Lint filter

c Leveling feet

d Reversible door

Rear View

d
a Terminal block access panel (for electric models)

b Gas connection (for gas models)

c Power cord (for gas models)

d Exhaust duct outlet

 PRODUCT OVERVIEW 9

Product Specifications
Model DL*820**

Description Non-steam Dryer

ENGLISH
Please refer to the rating label for detailed
Electrical Requirements
information.

Dimensions (Width X Depth X Height) 27'' X 29 1/4'' X 42 3/4'' (68.6 cm X 74.3 cm X 108.7 cm)

Maximum Depth with Door Open 50 1/2'' (128.4 cm)

Gas : 115.5 lb (52.4 kg)

Net Weight
Electric : 114.2 lb (51.8 kg)

Capacity 7.3 cu.ft. (22.5 lb / 10.2 kg)

NG: 4 - 10.5-inch (10.2 - 26.7 cm) WC

Gas Requirements
LP: 8 - 13-inch (20.4 - 33.1 cm) WC

IGN
ES
D

ER
C

D
TIFIE

Accessories

Optional Accessories (sold separately)

a Drying rack (No. 3750EL001C)

b Side vent kit (Kit No. 383EEL9001B)

NOTE
• For your safety and extended product life, use only authorized components. The manufacturer is not
responsible for product malfunction or accidents caused by the use of unauthorized components or
parts.
10 INSTALLATION

INSTALLATION
Before Installing
Installation Overview
Please read the following installation instructions first after purchasing this dryer or transporting it to
another location.

a Choose the proper location.

b Level the appliance.

c Vent the appliance.

d Connect the Gas / Electric dryer.

• Purchase a UL-listed, 3-wire or 4-wire power cord kit with UL-listed strain relief (electric dryer only)

e Plug in the power cord.

f Installation test and test run.

• Refer to Test Exhaust System in INSTALLATION.
 INSTALLATION 11

Choosing the Proper • For garage installation, you will need to place the
appliance at least 18 inches (45.7 cm) above the
Location floor. The standard pedestal height is 15 inches
(38 cm). You will need 18 inches (45.7 cm) from
the garage floor to the bottom of the appliance.

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WARNING
• Read all installation instructions completely
before installing and operating the appliance. It
is important that you review this entire manual
before installing and using the appliance. Ambient Temperature
Detailed instructions concerning electrical Install the appliance in an area where the
connections and additional requirements are temperature is over 45 ℉ (7 ℃).
provided on the following pages.
If the temperature around the appliance is too low,
the appliance might not shut off at the end of an
automatic cycle. This can result in longer drying
Exhaust times.
• The location must allow for proper exhaust
installation. A gas dryer must be exhausted to
the outdoors.

Electricity
Use an individual, grounded electrical outlet
located within 2 ft. (61 cm) of either side of the
appliance.

WARNING
• Do not install or store the appliance in an area
where it will be exposed to water and/or
weather.

NOTE
• Check code requirements that limit, or do not
permit, installation of the dryer in garages,
mobile homes or sleeping quarters. If you have
questions, contact your local building inspector.

Flooring
To avoid noise and vibration, the appliance must
be installed and leveled on a solidly constructed
floor with a maximum slope of 1 inch (2.5 cm). If
required, adjust the leveling legs to compensate
for the unevenness of the floor.

NOTE
• A sturdy floor is needed to support the total
appliance weight when loaded. The combined
weight of additional appliances should also be
considered.
• Clothes may not tumble properly, and automatic
sensor cycles may not operate correctly if the
appliance is not level.
12 INSTALLATION

Dimensions and Clearances

The following clearances are recommended for the appliance.
• Additional clearances should be considered for ease of installation and servicing.
• Additional clearances should be considered on all sides of the dryer to reduce noise transfer.

Installation Spacing for Recessed Area or Closet Installation

- Description Dimension/Clearance

A Upper Ventilation Opening 2 48 sq. in. (310 cm2)

B Lower Ventilation Opening 2 24 sq. in. (155 cm2)
C Distance to Ventilation Opening 2 3″ (76 mm)
D Overhead Cabinet Depth 1 14″ (356 mm)
E Distance to the Overhead Cabinet/Shelf 2 18″ (457 mm)
F Depth 29 1/4″ (743 mm)

G Length of Door Swing 22″ (558 mm)

H Maximum Depth with Door Open 50 1/2″ (1284 mm)

I Back Clearance 2 5″ (127 mm)

J Side Clearance 2 1″ (25 mm)
K Width 27″ (686 mm)

Closet Ventilation Requirements

Closets with doors must have both an upper and lower vent to prevent heat and moisture buildup in the
closet. One upper vent opening with a minimum opening of 48 sq. in. (310 cm2) must be installed no lower
than 6 feet above the floor. One lower vent opening with a minimum opening of 24 sq. in. (155 cm2) must
be installed no more than one foot above the floor. Install vent grilles in the door or cut down the door at
the top and bottom to form openings. Louvered doors with equivalent ventilation openings are also
acceptable.
 INSTALLATION 13

NOTE
• There should be at least a little space around the dryer (or any other appliance) to eliminate the transfer
of vibration from one appliance to another. If there is enough vibration, it could cause appliances to

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make noise or come into contact, causing paint damage and further increasing noise.
• No other fuel-burning appliance can be installed in the same closet as a dryer.

Installation Spacing for Cabinet

For cabinet installation with a door, minimum ventilation openings in the top of the cabinet are required.

- Description Dimension/Clearance

A Depth of Ventilation Opening 2 7″ (178 mm)

B Back Clearance 2 5″ (127 mm)
C Depth 29 1/4″ (743 mm)

D Front Clearance 2 1″ (25mm)

E Side Clearance 2 1″ (25 mm)
F Width 27″ (686 mm)
14 INSTALLATION

Leveling the Appliance NOTE

• If you are installing the appliance on the optional
WARNING pedestal, you must use the leveling feet on the
• Use long-sleeved gloves and safety glasses. pedestal to level the appliance. The appliance
• The appliance is heavy. Two or more people are leveling feet should be fully retracted.
required when installing the appliance.

Checking the Level Reversing the Door

Position the appliance in the final location and
place a level across the top of the appliance. WARNING
• Support the door with a stool or box that fits
under the door, or have an assistant support the
a
weight of the door.
• Avoid dropping the door.
• Unplug the appliance or turn off power at the
main circuit breaker before beginning door
reversal.
b
a Level
Tools Required
b Leveling Feet
• Phillips screwdriver

NOTE • Large flat blade screwdriver (recommended for

hinge screws if they are tight or your Phillips
• All four leveling feet must rest solidly on the screwdriver is worn)
floor. Gently push on the top corners of the
appliance to make sure that the appliance does • Small flat blade screwdriver (for lifting out parts)
not rock from corner to corner.
• Adjust the leveling feet only as far as necessary
to level the appliance. Extending the leveling feet Door Reversal Instructions
more than necessary may cause the appliance to The instructions here are for changing the door
vibrate. swing from a right to a left side hinge. If the door
• To ensure that the appliance provides optimal has been reversed, and it is necessary to change it
drying performance, it must be level. To back, use care when following these instructions.
minimize vibration, noise, and unwanted Some of the illustrations and the left/right
movement, the floor must be a perfectly level, references will be reversed, and you will need to
solid surface. read the instructions carefully.

1 Open the door and remove the two plastic

hole caps a on the catch side by gently prying
Adjusting the Leveling Feet up with a flat blade screwdriver. Save these
for step 6.
Use an adjustable wrench to turn the leveling feet.
Unscrew the legs to raise the appliance or screw in
the legs to lower it. Raise or lower with the leveling WARNING
feet until the appliance is level from side to side • Be sure to support the weight of the door before
and front to back. Make sure that all four leveling removing the hinge screws.
feet are in firm contact with the floor.
 INSTALLATION 15

4 Remove the two plastic cover caps g.

Reinstall the hinges f and cover caps g on
the opposite sides from which they were
removed.

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2 While supporting the door, remove the 2
screws b on the door hinge, two from each
hinge. Set the door aside face down on a
protected surface to prevent damage to the
door or the work surface.

5 With the hinges and cover caps in the new

locations, remount the inner door frame onto
the outer door frame with the screws
removed in step 3.

WARNING
• Be sure to support the weight of the door before
assembling the hinge screws.

WARNING
• The edges of the door cover may be sharp. Take
care when handling, or wear gloves to avoid
injury.

3 With the door on a protected surface, remove

all screws on each side of the door and lift off
the inner door frame c using a flat blade
6 Reinstall the door with the screws removed in
screwdriver. Remove the latch hook d and step 2. Install the two plastic hole caps
removed in step 1 on the opposite side.
blank e and install them on the opposite side.
16 INSTALLATION

Installing the Vent Kit end of the elbow faces AWAY from the dryer.
Insert the elbow/duct assembly through the
side opening and press it onto the adapter
WARNING duct. Secure it in place with duct tape. Be sure
• Use long-sleeved gloves and safety glasses. that the male end of the duct protrudes 1.5"
(3.8 cm) to connect the remaining ductwork.
• Use a heavy metal vent.
Attach the cover plate f to the back of the
• Do not use plastic or thin foil ducts. dryer with the included screw.
• Clean old ducts before installing the appliance.

The appliance is configured to vent to the rear. It

can also vent to the bottom or side.
f
NOTE
• An adapter kit, part number 383EEL9001B, may e
be purchased from your LG retailer. This kit
contains duct components necessary to change
the appliance vent location.
Bottom Venting
• Right-side venting is not available on gas
models.
1 Remove the rear exhaust duct retaining screw
a. Pull out the exhaust duct b.
Side Venting
a
1 Remove the rear exhaust duct retaining screw
a and pull out the exhaust duct b.

a
b

b 2 Press the adapter duct c onto the blower

housing and secure it to the base of the dryer
as shown.

c
2 Press the tabs on the knockout c and
carefully remove the knockout for the desired
vent opening. (Right-side venting is not
available on gas models.) Press the adapter
duct d onto the blower housing and secure
to the base of the dryer as shown.

d 3 Insert the 4" (10.2 cm) elbow d through the

rear opening and press it onto the adapter
duct. Be sure that the male end of the elbow
faces down through the hole in the bottom of
the dryer. Secure it in place with duct tape.
Attach the cover plate e to the back of the
c dryer with the included screw.

3 Preassemble a 4" (10.2 cm) elbow e to the

next 4" (10.2 cm) duct section, and secure all
joints with duct tape. Be sure that the male
 INSTALLATION 17

• The total length of flexible metal duct must not

exceed 8 ft. (2.4 m).
• When pushing the dryer into the installed
position, do not crush or collapse ductwork.

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e
Ductwork
d
Maximum length
No. of
of 4-inch
Wall Cap Type 90°
diameter rigid
Venting the Dryer Elbows
metal duct

Recommended 0 65 ft. (19.8 m)

WARNING
• Gas dryers MUST exhaust to the outdoors. 1 55 ft. (16.8 m)

• To reduce the risk of fire, combustion, or 2 47 ft. (14.3 m)

a

accumulation of combustible gases, DO NOT

exhaust dryer air into an enclosed and 3 36 ft. (11.0 m)
a
unventilated area, such as an attic, wall, ceiling, 4 28 ft. (8.5 m)
a: 4 ‘’ (10.2 cm)
crawl space, chimney, gas vent, or concealed
space of a building. Use for only 0 55 ft. (16.8 m)
• To reduce the risk of fire, DO NOT exhaust the short run
installations 1 47 ft. (14.3 m)
dryer with plastic or thin foil ducting.
• Do not exceed the recommended duct length 2 41 ft. (12.5 m)
limitations noted in the chart. Failure to follow b
3 30 ft. (9.1 m)
these instructions may result in extended drying b: 2.5 ‘’ (6.35 cm)
times, fire or death. 4 22 ft. (6.7 m)

• Do not crush or collapse ductwork.

NOTE
• Do not allow ductwork to rest on or contact • Deduct 6 ft. (1.8 m) for each additional elbow. Do
sharp objects. not use more than four 90° elbows.
• If connecting to existing ductwork, make sure it • In Canada, only those foil-type flexible ducts, if
is suitable and clean before installing the dryer. any, specifically identified for use with the
• Venting must conform to local building codes. appliance by the manufacturer should be used.
• Use only 4-inch (10.2 cm) rigid, semi-rigid or In the United States, only those foil-type flexible
flexible metal ductwork inside the dryer cabinet ducts, if any, specifically identified for use with
and for venting outside. the appliance by the manufacturer and that
comply with the Outline for Clothes Dryer
• The exhaust duct must be 4 inches (10.2 cm) in Transition Duct, Subject 2158A, should be used.
diameter with no obstructions. The exhaust duct
should be kept as short as possible. Make sure to
clean any old ducts before installing the new
dryer.
Routing and Connecting Ductwork
• Rigid, semi-rigid or flexible metal ducting is
recommended for use between the dryer and Follow the guidelines below to maximize drying
the wall. All non-rigid metal transition duct must performance and reduce lint buildup and
be UL-listed. Use of other materials for transition condensation in the ductwork. Ductwork and
duct could affect drying time. fittings are NOT included and must be purchased
separately.
• DO NOT use sheet metal screws or other
fasteners which extend into the duct that could • Use 4-inch (10.2 cm) diameter rigid, semi-rigid or
catch lint and reduce the efficiency of the flexible metal ductwork.
exhaust system. Secure all joints with duct tape. • The exhaust duct run should be as short as
• Ductwork is not provided with the dryer. You possible.
should obtain the necessary ductwork locally. • Use as few elbow joints as possible.
The vent hood should have hinged dampers to • The male end of each section of exhaust duct
prevent backdraft when the dryer is not in use. must point away from the dryer.
18 INSTALLATION

• Use duct tape on all duct joints. • Do not, under any circumstances, cut or remove
• Insulate ductwork that runs through unheated the third (ground) prong from the power cord.
areas in order to reduce condensation and lint • For personal safety, this dryer must be properly
buildup on duct surfaces. grounded.
• Incorrect or inadequate exhaust systems are not • This dryer must be plugged into a 120-VAC, 60-
covered by the dryer warranty. Dryer failures or Hz. grounded outlet protected by a 15-ampere
service required because of such exhaust fuse or circuit breaker.
systems will not be covered by the dryer • Where a standard 2-prong wall outlet is
warranty. encountered, it is your personal responsibility
and obligation to have it replaced with a
Correct Venting properly grounded 3-prong wall outlet.

Gas Supply Requirements

WARNING
• DO NOT attempt any disassembly of the dryer;
disassembly requires the attention and tools of
an authorized and qualified service technician or
company.
• DO NOT use an open flame to inspect for gas
Incorrect Venting leaks. Use a noncorrosive leak detection fluid.

• Gas pressure must not exceed 10.5-inch (26.7

cm) water column for NG, or 13-inch (33.1 cm)
water column for LP.
• Isolate the dryer from the gas supply system by
closing its individual manual shutoff valve during
any pressure testing of the gas supply at
pressures greater than 3.5 kPa.
• Supply line requirements: Your laundry room
must have a rigid gas supply line to your dryer.
In the United States, an individual manual
Connecting Gas Dryers shutoff valve MUST be installed within at least 6
ft. (1.8 m) of the dryer, in accordance with the
WARNING National Fuel Gas Code ANSI Z223.1 or Canadian
gas installation code CSA B149.1. A 1/8-inch NPT
• To reduce the risk of fire or explosion, electric pipe plug must be installed.
shock, property damage, injury to persons, or
death when using this appliance, follow • If using a rigid pipe, the rigid pipe should be 0.5-
requirements including the following. inch IPS. If acceptable under local codes and
ordinances and when acceptable to your gas
supplier, 3/8-inch approved tubing may be used
where lengths are less than 20 ft. (6.1 m). Larger
Electrical Requirements for Gas tubing should be used for lengths in excess of 20
Models ft. (6.1 m).
• To prevent contamination of the gas valve,
WARNING purge the gas supply of air and sediment before
• This dryer is equipped with a three-prong connecting the gas supply to the dryer. Before
grounding plug for protection against shock tightening the connection between the gas
hazard which should be plugged directly into a supply and the dryer, purge remaining air until
properly grounded three-prong receptacle. Do the odor of gas is detected.
not cut or remove the grounding prong from • Use only a new AGA- or CSA-certified gas supply
this plug. line (in compliance with the Standard for
Connectors for Gas Appliances, ANSI Z21.24 •
CSA 6.10) with flexible stainless steel connectors.
 INSTALLATION 19

• Use Teflon tape or a pipe-joint compound that is 4 Securely tighten all connections between the
insoluble in propane (LP) gas on all pipe threads.
dryer and your laundry room’s gas supply.

Connecting the Gas Supply

ENGLISH
5 Turn on your laundry room’s gas supply.

NOTE
• In the Commonwealth of Massachusetts: This 6 Check all pipe connections (both internal and
product must be installed by a licensed plumber external) for gas leaks with a noncorrosive
or gas fitter. When using ball-type gas shut off leak-detection fluid.
valves, they must be T-handle-type. A flexible gas
connector, when used, must not exceed 3 feet.
7 Proceed to Venting the Dryer.
• Installation and service must be performed by a
qualified installer, service agency, or the gas
supplier.
• The dryer is configured for natural gas when
shipped from the factory. Make sure that the
dryer is equipped with the correct burner nozzle
for the type of gas being used (natural gas or a
propane gas).
• Use only a new stainless steel flexible connector c
and a new AGA-certified connector. b d
• A gas shutoff valve must be installed within 6 ft.
(1.8 m) of the dryer. a 3/8” NPT gas Connection
• If necessary, the correct nozzle should be b AGA/CSA-Certified Stainless Steel Flexible
installed by a qualified technician and the Connector
change should be noted on the dryer. (For the LP
nozzle kit, order part number 383EEL3002D.) c 1/8” NPT Pipe Plug
• All connections must be in accordance with local
d Gas Supply Shutoff Valve
codes and regulations. Gas dryers MUST exhaust
to the outdoors.
High-Altitude Installations
1 Make sure that the gas supply to the laundry The BTU rating of this dryer is AGA-certified for
room is turned OFF and the dryer is elevations below 10,000 feet.
unplugged. Confirm that the type of gas If your gas dryer is being installed at an elevation
available in your laundry room is appropriate above 10,000 feet, it must be derated by a
for the dryer. qualified technician or gas supplier.

2 Remove the shipping cap from the gas fitting

Connecting Electric Dryers
at the back of the dryer. Be careful not to
damage the threads of the gas connector
when removing the shipping cap. WARNING
• To reduce the risk of fire or explosion, electric
shock, property damage, injury to persons, or
3 Connect the dryer to your laundry room’s gas death when using this appliance, fulfill the
supply using a new flexible stainless steel following requirements.
connector with a 3/8-inch NPT fitting.

WARNING
• DO NOT use old connectors.
20 INSTALLATION

Electrical Requirements for Electric prohibit grounding through the neutral

conductor.
Models
• This appliance is supplied with the neutral wire
grounded. This white ground wire MUST BE
WARNING
MOVED to the neutral terminal when a 4-wire
• The wiring and grounding must conform to the cord is to be used, or where grounding through
latest edition of the National Electrical Code, the neutral conductor is prohibited.
ANSI/NFPA 70 and all applicable local
regulations. Please contact a qualified electrician
to check your home’s wiring and fuses to ensure
that your home has adequate electrical power to
operate the appliance.
Four-Wire Power Cord
• This appliance must be connected to a grounded • A UL-listed strain relief is
metal, permanent wiring system, or an required.
equipment-grounding conductor must be run
with the circuit conductors and connected to the
equipment-grounding terminal or lead on the
appliance.
• The appliance has its own terminal block that • Use a 30-amp, 240-volt, 4-wire, UL-listed
must be connected to a separate 240 VAC, 60- power cord with #10 AWG-minimum copper
Hertz, single-phase circuit, fused at 30 amperes. conductor and closed loop or forked terminals
(The circuit must be fused on both sides of the with upturned ends.
line.) ELECTRICAL SERVICE FOR THE APPLIANCE
SHOULD BE OF THE MAXIMUM RATE VOLTAGE
LISTED ON THE NAMEPLATE. DO NOT CONNECT
1 Remove the terminal block access cover on
THE APPLIANCE TO 110-, 115-, OR 120-VOLT the upper back of the appliance.
CIRCUIT.
• If the branch circuit to appliance is 15 ft. (4.5 m)
or less in length, use UL (Underwriters
2 Install UL-listed strain relief into the power
cord through-hole.
Laboratories) listed No.-10 AWG wire (copper
wire only), or as required by local codes. If over
15 ft. (4.5 m), use UL-listed No.-8 AWG wire
(copper wire only), or as required by local codes. 3 Thread a 30-amp, 240-volt, 4-wire, UL-listed
Allow sufficient slack in wiring so the appliance power cord with #10 AWG-minimum copper
can be moved from its normal location when conductor through the strain relief.
necessary.
• The power cord (pigtail) connection between the
wall receptacle and the appliance terminal block
IS NOT supplied with the appliance. Type of
pigtail and gauge of wire must conform to local
codes and with instructions on the following
pages.
• Do not modify the plug and internal wire
provided with the appliance.
a Terminal Block
• The appliance should be connected to a 4-hole
outlet. b UL-Listed Strain Relief
• If the plug does not fit the outlet, a proper outlet
c UL-Listed 4-Wire Power Cord
will need to be installed by a qualified electrician.
• Connect the power cord to the terminal block.
Each colored wire should be connected to the 4 Transfer the appliance's ground wire from
same color screw. Wire color indicated in manual
behind the green ground screw to the center
is connected to the same color screw in the
screw of the terminal block.
block.
• Grounding through the neutral conductor is
prohibited for: (1) new branch-circuit
installations and (2) areas where local codes
 INSTALLATION 21

5 Attach the two hot leads (black and red) of the insulation from each wire. Bend the ends of
the three shorter wires into a hook shape.
power cord to the outer terminal block
screws. 1’’ (2.5 cm)

ENGLISH
6 Attach the neutral (white) wire to the center
screw of the terminal block.
a
5’’ (12.7 cm)

7 Attach the power cord ground wire to the

green ground screw. a Ground Wire

8 Tighten all screws securely. 2 Remove the terminal block access cover on
the upper back of the appliance.

9 Reinstall the terminal block access cover.

3 Install UL-listed strain relief into the power
b c cord through-hole.
b
e
a 4 Thread the 4-wire #10 AWG minimum copper
power cable prepared in step 1 through the
strain relief.
d
a

b
a White Wire moved from Ground Screw

b Hot Leads of Power Cord (Black and Red) c

c Neutral Wire (White)

d Power Cord Ground Wire a Terminal Block

e Ground Screw b UL-Listed Strain Relief

c UL-Listed 4-Wire Power Cord

Four-Wire Direct Wire
• A UL-listed strain relief is 5 Transfer the appliance's ground wire from
required. behind the green ground screw to the center
of the terminal block.

6 Attach the two hot leads (black and red) of the

• Use UL-listed 4-wire #10 AWG minimum power cord to the outer terminal block
copper conductor cable. Allow at least 5 ft. (1.5 screws.
m) of wire to allow for removal and
reinstallation of the dryer.
7 Attach the neutral (white) wire to the center
screw of the terminal block.
1 Remove 5 inches (12.7 cm) of the outer
covering from the wire and remove 5 inches
of insulation from the ground wire. Cut off
approximately 1.5 inches (3.8 cm) from the
8 Attach the power cord ground wire to the
other three wires and strip 1 inch (2.5 cm) green ground screw.
22 INSTALLATION

9 Tighten all screws securely. a Terminal Block

b UL-Listed Strain Relief

10 Reinstall the terminal block access cover. c UL-Listed 3-Wire Power Cord
b c
b
4 Attach the two hot leads (black and red) of the
e power cord to the outer terminal block
a screws.

d 5 Attach the neutral (white) wire to the center

terminal block screw.

a White Wire moved from Ground Screw

6 Connect the external ground (if required by
b Hot Leads of Power Cord (Black and Red) local codes) to the green ground screw.
c Neutral Wire (White)

d Power Cord Ground Wire 7 Tighten all screws securely.

e Ground Screw
8 Reinstall the terminal block access cover.

Three-Wire Power Cord

• A 3-wire connection is NOT
permitted on new construction after
January 1, 1996.

• A UL-listed strain relief is required.

• Use a 30-amp, 240-volt, 3-wire, UL-listed

power cord with #10 AWG-minimum copper a White Wire from Dryer Harness
conductor and closed loop or forked terminals
with upturned ends. b Hot Leads of Power Cord (Black and Red)

1 Remove the terminal block access cover on c Neutral Wire (White)

the upper back of the appliance. d External Ground Wire (if required by local
codes)

2 Install the UL-listed strain relief into the e Ground Screw

power cord through-hole.

Three-Wire Direct Wire

3 Thread a 30-amp, 240 volt, 3-wire, UL-listed
power cord with #10 AWG-minimum copper • A 3-wire connection is NOT
conductor through the strain relief. permitted on new construction after
January 1, 1996.

• A UL-listed strain relief is required.

 INSTALLATION 23

• Use UL-listed 3-wire, #10 AWG minimum 9 Reinstall the terminal block access cover.
copper conductor cable. Allow at least 5 ft. (1.5
m) length to allow for removal and installation
of dryer.

ENGLISH
1 Remove 3.5 inches (8.9 cm) of the outer
covering from the wire. Strip 1 inch (2.5 cm)
insulation from each wire. Bend the ends of
the three wires into a hook shape.
1’’ (2.5 cm)

a Hot lead (black and red)

b Neutral wire (white)

c External ground wire (if required by local

2 Remove the terminal block access cover on codes)
the upper back of the appliance.
d Wire from the appliance harness

3 Install UL-listed strain relief into the power e Ground screw (green)
cord through-hole.

Final Installation Check

4 Thread the 3-wire, #10 AWG minimum copper
Once you have completed the installation of the
conductor power cable prepared in step 1 dryer and it is in its final location, confirm proper
through the strain relief. operation with the following tests.

Test Dryer Heating

Gas Models
Close the dryer door and press the Power button
to turn the dryer on. Turn the knob and select the
Quick Dry. Press the Start/Pause buttons to start
a Terminal block the test. When the dryer starts, the igniter should
ignite the main burner.
b UL-listed strain relief
NOTE
c UL-listed 3-wire power cord
• If all air is not purged from the gas line, the gas
igniter may turn off before the main burner
ignites. If this happens, the igniter will reattempt
5 Attach the two hot leads (black and red) of the
gas ignition after approximately two minutes.
power cord to the outer terminal block
screws.
Electric Models
6 Attach the neutral (white) wire to the center Close the dryer door and press the Power button
to turn the dryer on. Turn the knob and select the
terminal block screw.
Quick Dry. Press the Start/Pause buttons to start
the test. The exhaust air should be warm after the
dryer has been operating for 3 minutes.
7 Connect the external ground (if required by
local codes) to the green ground screw.
Checking Airflow
8 Tighten all screws securely. Effective dryer operation requires proper airflow.
The adequacy of the airflow can be measured by
24 INSTALLATION

evaluating the static pressure. Static pressure in 3 Press the Start/Pause button.
the exhaust duct can be measured with a
manometer, placed on the exhaust duct • The appliance will start the test, which will
approximately 2 ft. (60.9 cm) from the dryer. Static last a few minutes. The heat will be turned
pressure in the exhaust duct should not exceed 0.6 on and the temperatures in the drum will be
inch (1.5 cm). The dryer should be checked while measured.
the dryer is running with no load.

4 Check the display for results.

Checking Levelness • During the test cycle, monitor the Flow
Once the dryer is in its final location, recheck the SenseTM display on the control panel. If
dryer to be sure it is level. Make sure it is level front Flow Sense indicator lights up when the
to back and side to side, and that all four leveling cycle ends, the exhaust system is adequate.
feet are in firm contact with the floor. If the exhaust system is severely restricted,
the display will lights up. Have the system
checked immediately, as performance will
be poor. Other problems may also be
Test Exhaust System shown with error codes. Refer to the the
Once you have completed the installation of the Error Code table for details and solutions.
appliance, use this test to make sure the condition
of the exhaust system is adequate for proper
operation of the appliance. This test should be 5 End of cycle.
performed to alert you to any serious problems in
the exhaust system of your home. • At the end of the test cycle, ENd will display.
The test cycle will end and the appliance will
• Your appliance features Flow SenseTM, an shut off automatically after a short delay.
innovative sensing system that automatically
detects blockages and restrictions in dryer
Check the Duct Condition
ductwork. Keeping ductwork clean of lint
buildup and free of restrictions allows clothes to If the Flow SenseTM LED is turned on, check the
dry faster and reduces energy use. exhaust system for restrictions and damage.
Repair or replace the exhaust system as needed.
NOTE
• The appliance should be cool before starting this NOTE
test. If the appliance was warmed up during • When the appliance is first installed, this test
installation, run the Air Dry cycle for a few should be performed to alert you to any existing
minutes to reduce the interior temperature. problems with the exhaust duct in your home.
However, since the test performed during
normal operation provides more accurate
Activating the Installation Test information on the condition of the exhaust duct
than the installation test, the results during the
two tests may not be the same.
1 Remove the literature and close the door.
• Do not interrupt the test cycle, as this could
• Do not load anything in the drum for this result in inaccurate results.
test, as it may affect the accuracy of the
results. • Even if the LED doesn't light up during the test
cycle, some restrictions may still be present in
the exhaust system. Refer to the Venting the
Dryer section of this manual for complete
2 Press and hold the Damp Signal and Wrinkle
exhaust system and venting requirements.
Care buttons and then press the Power
button.
• This button sequence activates the Error Codes
installation test. The code 1Ns will display if
Check the error code before you call for service.
the activation is successful.
 INSTALLATION 25

Check for blockages and lint buildup.

Error
Possible Cause & Solution
Code

tE1 or Temperature snesor failure.

ENGLISH
tEz • Turn off the appliance and call for
service.

Hs Humidity sensor failure.

• Turn off the appliance and call for
service.

Ps, PF, Electric dryer power cord is not

or NP connected correctly, or house power
supply is incorrect. Make sure the ductwork is not crushed or
• Reset circuit breaker or replace restricted.
fuse. Do not increase the fuse
capacity.

House fuse is blown, circuit breaker

has tripped, or power outage has
occurred.
• If the problem is a circuit overload,
have it corrected by a qualified
electrician.

GAs Gas supply or service turned off. (Gas

Model only.)
• Confirm that house gas shutoff and
the dryer gas shutoff are both fully
open.

Restricted or Blocked Airflow

Avoid long runs or runs with multiple elbows or
bends.

Excess or crushed Too many elbows or

transition duct exhaust too long
26 OPERATION

OPERATION
Before Use
WARNING
• To reduce the risk of fire, electric shock, or injury to persons, read the IMPORTANT SAFETY
INSTRUCTIONS before operating this appliance.

Operation Overview 5 Adjust Settings

Default settings for the selected cycle can now
1 Clean the Lint Filter be changed, if desired, using the cycle
modifier and option buttons.
• If the lint filter has not already been
cleaned, lift out the filter and remove the • Not all modifiers and options are available
lint from the last load. This will help ensure on all cycles. A different chime will sound
the fastest and most efficient drying and the LED will not come on if the selection
performance. Make sure to reinstall the is not allowed.
filter, pressing down until it clicks firmly into
place.
6 Begin Cycle
• Press the Start/Pause button to begin the
2 Load the Dryer cycle. The cycle can be paused at any time
• Make sure that clothing is pushed entirely either by opening the door or by pressing
into the drum and away from the door seal the Start/Pause button.
area. Clothing that gets stuck between the • If the Start/Pause button is not pressed
door and seal may be damaged or damage within a certain time, the dryer shuts off
the seal. and all settings are lost.
• If the load is extra large, you may need to
divide it into smaller loads for proper
performance and fabric care. 7 End of Cycle
• All strings and attached belts of clothes • When the cycle is finished, the chime will
should be well tied and secured before sound. Immediately remove your clothing
being put into the drum. from the dryer to reduce wrinkling. If
Wrinkle Care is selected, the dryer will
tumble briefly every few minutes to help
3 Turn on the Dryer prevent wrinkles from setting in the clothes.
• Press the Power button to turn on the
dryer. The cycle LEDs will illuminate and a
chime will sound. Check the Lint Filter Before Every
Load
Always make sure the lint filter a is clean before
4 Select a Cycle
starting a new load; a clogged lint filter will
• Turn the cycle selector knob in either increase drying time. To clean, pull the lint filter
direction until the LED for the desired cycle straight up and roll any lint off the filter with your
is on. The preset temperature, dry level, and
option settings for that cycle will be shown.
• Pressing the Start/Pause button without
selecting a cycle immediately starts the
Normal cycle with the default settings.
Select the Normal cycle to change the
default settings.
 OPERATION 27

fingers. Push the lint filter firmly back into place. Woven and Loopknit Materials
See Regular Cleaning for more information.
• Some woven and loopknit materials may shrink,
depending on quality.

ENGLISH
Permanent Press and Synthetics
• Do not overload your dryer. Take out permanent
press items as soon as the dryer stops to reduce
wrinkles.

Baby Clothes and Nightgowns

• Always check the manufacturer’s instructions.
Always ensure that the lint filter is properly
installed before running the dryer. Running the Rubber and Plastics
dryer with a loose or missing lint filter will damage • Do not dry any items made from or containing
the dryer and articles in the dryer. rubber or plastics such as:
- Aprons, bibs and chair covers

Loading the Dryer - Curtains and tablecloths

- Bath mats
NOTE
Fiberglass
• For the best drying performance and most
efficient energy usage, do not overload the • Do not dry fiberglass articles in your dryer. Glass
appliance. particles left in the dryer could be picked up by
your clothes the next time you use the dryer and
irritate your skin.
General Tips
• Combine large and small items in the same load. Fabric Care Labels
• Use mesh laundry bags to separate clothes with • Sort and dry laundry according to care labels,
zippers, hooks, straps, and drawstrings to size, and fabric type. Do not overload the dryer.
prevent them from catching on or tangling with This will save energy and time and give the best
other clothes or damaging the lint filter. drying performance.

NOTE
• Damp clothes will expand as they dry. Do not
Fabric Care Labels
overload the dryer; clothes require room to Many articles of clothing include a fabric care label.
tumble and dry properly. Using the chart below, adjust the cycle and option
selections to care for your clothing according to
the manufacturer's recommendations.

Grouping Similar Items Tumble Dry

For the best drying results, and to reduce the Label Directions
possibility of damage to clothing, sort clothes into
loads that can be dried with the same drying cycle. Dry
Different fabrics have different care requirements,
and some fabrics will dry more quickly than others. Normal

Woolen Items
Permanent Press /
• Always follow fabric care labels before drying Wrinkle Resistant
woolen items in a dryer. After the cycle, the
items may still be damp. Do not repeat the cycle. Gentle / Delicate
Pull the items to their original shape if needed
and lay them flat to finish drying.
28 OPERATION

Tumble Dry

Label Directions

Do not tumble dry

Do not dry (used with

do not wash)

Heat Setting

Label Directions

High

Medium

Low

No Heat / Air
 OPERATION 29

Control Panel
Control Panel Features

ENGLISH
a Power Button
• Press the button to turn the appliance on. Press again to turn the appliance off.

NOTE
• Pressing the Power button during a cycle will cancel that cycle, and any load settings will be lost.

b Cycle Selector Knob

• Turn this knob to select the desired cycle. Once the desired cycle has been selected, the standard
presets will be shown in the display. On some cycles, these settings can be adjusted using the cycle
modifier buttons anytime before starting the cycle.

c Start/Pause Button
• Press this button to start the selected cycle. If the appliance is running, use this button to pause the
cycle without losing the current settings.

NOTE
• If you do not press the Start/Pause button to resume a cycle within a certain time, the appliance turns
off automatically and all cycle settings are lost.

d Extra Options and Functions / Cycle Modifier Buttons

• Use these buttons to select the desired options for the selected cycle. Not all options are available for
each cycle.

e Time and Status Display

• The display shows the settings, estimated time remaining, options, and status messages for the
appliance. When the appliance is turned on, the default settings in the display will illuminate.
30 OPERATION

Time and Status Display

a Flow Sense Indicator

• The Flow Sense™ duct blockage sensing system detects and alerts you to blockages in the ductwork
that reduce exhaust flow from the dryer. Maintaining a clean exhaust system improves operating
efficiency and helps minimize service calls, saving you money.

b Clean Filter Reminder

• This indicator lights up at the beginning of the cycle to remind you to check the lint filter. It turns off
when the Start/Pause button is pressed.

c Cycle Status Indicators

• Dry indicator lights up when the appliance is in the drying stage.
• Cool indicator lights up when the appliance is in the cool down stage.

d Estimated Time Remaining

• When a drying cycle is selected, the estimated drying time for the selected cycle is displayed. This
time will change if you select extra options for the cycle.
• The cycle time on Sensor Dry cycles may fluctuate as the appliance recalculates drying time for
optimal results.

e This indicator lights up When the Control Lock feature is activated.

f ┬ lights up when a new ThinQ Up Feature is created. you can update it using ThinQ Application.

g This indicator lights up when the Remote Start feature is activated.

h f lights up when the appliance is connected to a home Wi-Fi network.

 OPERATION 31

Dry Cycles
Turn the knob or press the button to select the desired cycle. When you select a dry cycle the light for the
corresponding dry cycle will turn on.

ENGLISH
Cycle Guide
Cycle Normal

Description Use this cycle for drying all normal items such as cotton, linen, shirts, jeans or mixed
loads, except delicate fabrics such as wool or silk.

Dryness Default: Normal Available: All

Temperature Default: Med. High Available: Med. High

Cycle Quick Dry

Description Use this cycle to quickly dry a small load of laundry.

Time Default: 30 minutes Available: 10 -100 minutes

Temperature Default: High Available: All

Cycle Heavy Duty

Description Use this cycle for drying heavy-duty clothes like jeans or garments that need extra
drying.

Dryness Default: Normal Available: All

Temperature Default: High Available: High

Cycle Bedding

Description Use this cycle for drying blankets or bulky items such as pillows, blankets, comforters,
sheets or pet bedding.

Dryness Default: Normal Available: Very, More, Normal

Temperature Default: Medium Available: Medium

Cycle AI Dry

Description This cycle optimizes drying times and temperatures by detecting the laundry’s
characteristics.

Dryness Default: Normal Available: Normal

Temperature Default: Med. High Available: Med. High

Cycle Delicates

Description Use this cycle for drying dress shirts/blouses, nylons, lingerie, or sheer and lacy clothes
which can easily be damaged.

Dryness Default: Normal Available: All

Temperature Default: Med. Low Available: Med. Low

32 OPERATION

Cycle Perm. Press

Description Use this cycle to minimize wrinkles when drying tablecloths or wrinkle-free clothes.

Dryness Default: Normal Available: All

Temperature Default: Medium Available: Medium

† Shirts : 70% cotton, 30% poly blend. Except especially delicate fabrics

Special Drying Cycles

Cycle Downloaded (Antibacterial)

Description This cycle allows you to download a new and specialized drying cycle to your
appliance with a smartphone.
• Refer to the LG ThinQ smartphone application to see the cycles available
for download.
• The default cycle is Antibacterial. This cycle is also available for download.

Selectable Drying Options

Option
Cycle
Energy Saver† Wrinkle Care Damp Signal

Normal # # #
Quick Dry #
Heavy Duty # #
Bedding

AI Dry # #
Delicates # #
Perm. Press # #

† This option helps to reduce the energy use by drying clothes at lower temperatures than the normal
mode. When this option is set, the drying time will increase.
 OPERATION 33

Cycle Modifiers
About Modifier Buttons

ENGLISH
Each cycle has default settings that are selected
automatically. Customize these settings using the
cycle modifier buttons. Repeatedly press the
button for the desired modifier until the indicator
light for the desired setting is lit. Not every option
is available with every cycle. If a modifier is not
available, the button chimes twice and the setting
does not change.

Temp.
Use this button to adjust the temperature setting.
This allows precise care of fabrics and garments.
Press the Temp. button repeatedly to scroll
through available settings.
• Temperature indicator lights up and the selected
setting is shown in the knob display: Low, Med
Low, Medium, Med High, High

Dryness
Use this button to select the dryness level for the
cycle. Press the Dryness button repeatedly to
scroll through available settings.
• The appliance will automatically adjust the cycle
time according to the selected dryness level.
Selecting More or Very will increase the cycle
time, while Less or Damp will decrease the cycle
time.
• Use a Less or Damp setting for items that you
wish to iron.

NOTE
• The appliance will automatically adjust the cycle
time according to the selected dryness level.
Selecting dry levels above Normal will increase
the cycle time. Selecting dry levels below
Normal will decrease the cycle time.
• Use dry level between Normal and Damp or the
Damp dry level for items that you wish to iron.

Time
Allows you to manually select the drying time,
from 20 to 60 minutes, in 10-minute increments.
Use this for small loads or to remove wrinkles.
• You can add or reduce the drying time using
More Time / Less Time button. (10 - 100
minutes)
34 OPERATION

Options and Extra Functions Wrinkle Care

Your dryer includes several additional cycle Selecting this option will tumble the load
options to customize cycles to meet your individual periodically for up to 3 hours after the selected
needs. cycle, or until the door is opened. This is helpful in
preventing wrinkles when you are unable to
Select the desired option after selecting the remove items from the dryer immediately.
desired cycle and settings.
Press the Wrinkle Care button before you start a
drying cycle.
NOTE
• The LED for the option will light up when the
NOTE
option is selected.
• When the option is turned on, a rectangle with a
• To protect your garments, not every option is
dashed line and ENd appears on the display until
available with every cycle.
the feature is off.
• A chime will sound twice and the LED will not
• When the option is turned on, only the Power
light up if the selected option is not allowed for
button works after the drying cycle ends.
the selected cycle.
• To select the option after starting a cycle, pause
the cycle, set the option, and press Start/Pause.
Damp Signal • Always turn off the appliance before unloading
the clothes.
When this option is selected, the appliance signals
when the load is approximately 80% dry. This
allows you to remove faster-drying lightweight
items or items that you would like to iron or hang
while they are still slightly damp. More Time / Less Time
Press the Damp Signal button before you start a Use these buttons to increase or decrease drying
drying cycle. time in 5 minute increments when you use some
drying cycles such as Quick Dry and Air Dry.

Energy Saver
Signal
This option helps to reduce the energy
consumption of the Normal cycle, depending on The appliance plays a melody when the drying
the load size. When the Energy Saver option is cycle is finished. The buttons make a sound each
selected, the cycle begins with an air dry section time they are pressed. Use this button to turn the
and the drying time is increased. melody and button tones on or off.
• To turn on/off, press and hold the Damp Signal
NOTE button for 3 seconds.
• The Energy Saver option is turned on by default
in the Normal cycle.
• Turning the Energy Saver option off changes Control Lock
the default cycle to the last cycle used. To return Use this function to disable the controls. This
to the default settings, turn the Energy Saver function can prevent children from changing
option on. cycles or operating the dryer.

NOTE
• The function does not lock the door.
Air Dry
• Once this function is set, all buttons are locked
Use this cycle to dry all items (such as plastics or except the Power button.
rubber) that can be tumble dried without using
heat. • When the controls are locked, CL and the
remaining time are alternately shown on the
Default dry time is 30 minute. You can add or
display during the dry cycle.
reduce the drying time using More Time / Less
Time button. (10 - 100 minutes)
 OPERATION 35

• Turning off the power will not reset this function.

You must deactivate this function before you can
access any other options and functions.

ENGLISH
Locking/Unlocking the Control Panel

1 Turn on the power.

2 Press and hold the Air Dry button for 3

seconds to activate/deactivate this function.
• When the function is deactivated, a chime will
sound and the remaining time for the current
cycle will reappear on the display.
36 SMART FUNCTIONS

SMART FUNCTIONS
LG ThinQ Application • Settings
- Allows you to set various options on the
The LG ThinQ application allows you to
appliance and in the application.
communicate with the appliance using a
smartphone.
† This feature is only available on some models.

LG ThinQ Application Features

NOTE
• Dryer Cycle
• If you change your wireless router, Internet
- Download new and specialized cycles that are service provider, or password, delete the
not included in the standard cycles on the connected appliance from the LG ThinQ
appliance. Appliances that have been application and connect it again.
successfully connected to the LG ThinQ
application can download a variety of specialty • This information is current at the time of
cycles specific to the appliance. Once cycle publication. The application is subject to change
download is completed in the appliance, the for product improvement purposes without
appliance keeps the downloaded cycle until a notice to users.
new cycle is downloaded.

NOTE
Installing LG ThinQ App and
• Only one cycle can be stored on the appliance at
a time. Connecting an LG Appliance

• Energy Monitoring†
Models with QR Code
Scan the QR code attached to the product using
- This feature keeps track of how the dryer’s
the camera or a QR code reader app on your
power consumption is affected by selected
smartphone.
drying cycles and options.
• Remote Control
- Control the appliance remotely or check to see
how much time is left in the cycle from the LG
ThinQ application.

NOTE
• Once the remote control feature is enabled, you
can start a cycle from the LG ThinQ application.
If the cycle is not started, the appliance will wait
to start the cycle until the appliance is turned off
remotely or the remote control feature is
disabled.
• If the door is opened, the remote control feature
is disabled.

• Push Messages Models without QR Code

- When the cycle is complete or the appliance
has problems, you will receive a push 1 Search for and install the LG ThinQ app from
message. the Google Play Store or Apple App Store on a
smartphone.
• Smart DiagnosisTM
- This function provides useful information for
diagnosing and solving issues with the 2 Run the LG ThinQ app and sign in with your
appliance based on the pattern of use. existing account or create an LG account to
sign in.
 SMART FUNCTIONS 37

3 Touch the add (~) button on the LG ThinQ Using the Appliance Remotely
app to connect your LG appliance. Follow the
instructions in the app to complete the Remote Start
process. Use a smartphone to control the appliance

ENGLISH
remotely. You can also monitor the cycle operation
NOTE so you know how much time is left in the cycle.
• You may be asked to provide a password to
connect to the LG network (not your home Using Remote Start
network) during the Wi-Fi setup. The password is
the last 4 characters of the network name,
repeated twice, with no spaces. For example, if
1 Put the laundry into the drum and close the
the network name appears as LG_XXXX_8b92, dryer door.
then you would enter 8b928b92 as your
password. The password is case sensitive and
the last 4 characters are unique to your 2 Press the Power button.
appliance.
• To verify the Wi-Fi connection, check that the f
icon on the control panel is lit.
3 Press and hold the Wrinkle Care button for 3
seconds to enable the remote control
• The appliance supports 2.4 GHz Wi-Fi networks function.
only. To check your network frequency, contact
your Internet service provider or refer to your
wireless router manual. 4 Start a cycle from the LG ThinQ application on
• LG ThinQ is not responsible for any network your smartphone.
connection problems or any faults, malfunctions,
or errors caused by network connection.
NOTE
• If the appliance is having trouble connecting to • Once the function is enabled, you can only start
the Wi-Fi network, it may be too far from the a cycle from the LG ThinQ smartphone
router. Purchase a Wi-Fi repeater (range application. If the cycle is not started, the
extender) to improve the Wi-Fi signal strength. application will wait to start the cycle until it is
• The Wi-Fi connection may not connect or may be turned off remotely from the application or this
interrupted because of the home network function is disabled.
environment. • If the door has been opened, you cannot start a
• The network connection may not work properly cycle remotely.
depending on the Internet service provider.
• The surrounding wireless environment can
make the wireless network service run slowly. Disabling Remote Start Manually
• If the appliance cannot be connected due to When the function is activated, press and hold the
problems with the wireless signal transmission, Wrinkle Care button for 3 seconds.
unplug the appliance and wait about a minute
before trying again. Download Cycle
• If the firewall on your wireless router is enabled, You can download new and specialized cycles that
disable the firewall or add an exception to it. are not included in the standard cycles on the
appliance.
• The wireless network name (SSID) should be a
combination of English letters and numbers. (Do Appliances that have been successfully connected
not use special characters.) to a Wi-Fi network can download a variety of
specialty cycles specific to the appliance.
• Smartphone user interface (UI) may vary
depending on the mobile operating system (OS) Once cycle download is completed in the
and the manufacturer. appliance, the product keeps the downloaded
cycle until a new cycle is downloaded.
• If the security protocol of the router is set to
WEP, network setup may fail. Change the
security protocol (WPA2 is recommended) and NOTE
connect the product again. • Only one downloaded cycle can be stored on the
appliance at a time.
38 SMART FUNCTIONS

Update your product pursuant to Part 15 of the FCC Rules. These limits
are designed to provide reasonable protection
You can update your product with new features against harmful interference in a residential
through the LG ThinQ app. installation. This equipment generates, uses, and
• When new features are available, an update can radiate radio frequency energy and, if not
notification will appear on the control panel as installed and used in accordance with the
below when you turn on the product. instructions, may cause harmful interference to
radio communications. However, there is no
guarantee that interference will not occur in a
particular installation. If this equipment does
cause harmful interference to radio or television
• After the update, the product function may reception, which can be determined by turning the
change from what is indicated in the user equipment off and on, the user is encouraged to
manual. try to correct the interference by one or more of
the following measures:
1 Once you get an update notification, it will • Reorient or relocate the receiving antenna.
also send an update notification to your • Increase the separation between the equipment
smartphone. and the receiver.
• Connect the equipment into an outlet on a
circuit different from that to which the receiver is
2 Tap the update notification on your
connected.
smartphone to enter Feature Updates screen
in the LG ThinQ app. • Consult the dealer or an experienced radio/TV
technician for help.
This device complies with part 15 of the FCC Rules.
3 Once you enter Feature Updates screen, Operation is subject to the following two
select the new features and tap the update conditions:
button. (1) This device may not cause harmful interference
• The progress of the update can be checked and
on the product's control panel. (2) This device must accept any interference
• Do not unplug the power plug of the received, including interference that may cause
product during the update, as it will undesired operation.
interrupt the process. Any changes or modifications in construction of
this device which are not expressly approved by
the party responsible for compliance could void
4 After the update, to change the detailed the user’s authority to operate the equipment.
settings of the updated features, refer to the
guide within the LG ThinQ app.
FCC RF Radiation Exposure
Statement
RF Module Specifications
This equipment complies with FCC radiation
Output exposure limits set forth for an uncontrolled
Type Frequency Range Power environment. This transmitter must not be co-
(Max) located or operating in conjunction with any other
antenna or transmitter.
Wi-Fi 2412 - 2462 MHz < 30 dBm This equipment should be installed and operated
Bluetooth 2402- 2480 MHz < 30 dBm with a minimum distance of 20 cm (7.8 inches)
between the antenna and your body. Users must
follow the specific operating instructions for
satisfying RF exposure compliance.
FCC Notice
The following notice covers the transmitter
module contained in this product.
This equipment has been tested and found to
comply with the limits for a Class B digital device,
 SMART FUNCTIONS 39

Open Source Software Notice 1 Press the Power button to turn on the
Information appliance.
To obtain the source code that is contained in this • Do not press any other buttons.
product, under GPL, LGPL, MPL, and other open

ENGLISH
source licenses that have the obligation to disclose
source code, and to access all referred license 2 Hold the mouthpiece of your phone in front of
terms, copyright notices and other relevant the Power button.
documents, please visit https://
opensource.lge.com.
x.
Ma
LG Electronics will also provide open source code 10
mm

to you on CD-ROM for a charge covering the cost

of performing such distribution (such as the cost of
media, shipping, and handling) upon email
request to [email protected].
This offer is valid to anyone in receipt of this 3 Press and hold the Temp. button for 3
information for a period of three years after our
seconds or longer while continuing to hold
last shipment of this product.
your phone to the Power button.

Smart DiagnosisTM Function 4 Keep the phone in place untill the tone
transmission has finished. Once the tones
Use this feature to help you diagnose and solve have stopped, the diagnosis will be displayed
problems with your appliance. in the application.

NOTE NOTE
• For reasons not attributable to LGE’s negligence, • For best results, do not move the phone while
the service may not operate due to external the tones are being transmitted.
factors such as, but not limited to, Wi-Fi
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability.
• The feature may be subject to change without
prior notice and may have a different form
depending on where you are located.

Using LG ThinQ to Diagnose Issues

If you experience a problem with your Wi-Fi
equipped appliance, it can transmit
troubleshooting data to a smartphone using the
LG ThinQ application.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions provided in the LG ThinQ
application.

Using Audible Diagnosis to

Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions for audible diagnosis provided
in the LG ThinQ application.
40 MAINTENANCE

MAINTENANCE
WARNING
• Unplug the appliance before cleaning.
• Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They will damage the
finish.

Regular Cleaning Cleaning the Lint Filter

Always clean the lint from the filter after every
Cleaning the Exterior cycle.
Proper care of your appliance can extend its life.
The outside of the appliance can be cleaned with
warm water and a mild, nonabrasive household
detergent. Immediately wipe off any spills with a
soft, damp cloth.

NOTE
• Do not use methylated spirits, solvents, or
similar products.
• Never use steel wool or abrasive cleansers; they
can damage the surface.
a Lint Filter
To clean the lint filter, open the dryer door and pull
the lint filter straight up. Then:
Cleaning the Interior
Wipe around the door opening and seal with a 1 For everyday cleaning, roll any lint off the
soft, damp cloth to prevent lint and dust buildup
filter with your fingers, or
that could damage the door seal.
Clean the window with a soft cloth dampened with
warm water and a mild, nonabrasive household
detergent. Then wipe dry.
The stainless steel drum can be cleaned with a
conventional stainless steel cleaner, used
according to the manufacturer’s specifications.
Never use steel wool or abrasive cleansers; they
may scratch or damage the surface.

2 Vacuum the lint filter.

Cleaning Around and Under the
Appliance
Vacuum lint and dust from around the dryer and
underneath it regularly.

Maintaining Ductwork
Vent ductwork should be checked for lint buildup
once per month and cleaned at least once per
year. If any noticeable reduction in airflow or
drying performance occurs, immediately check
ductwork for obstructions and blockages and
contact a qualified technician or service provider.
 MAINTENANCE 41

3 If the lint filter has become very dirty or

clogged with fabric softener, wash the lint
filter in warm, soapy water and allow it to dry
thoroughly before reinstalling.

ENGLISH
NOTE
• NEVER operate the appliance without the lint
filter in place.
42 TROUBLESHOOTING

TROUBLESHOOTING
FAQs
Frequently Asked Questions
Q: When I press a button, why does my dryer beep and then nothing happens?

A: The Control Lock feature is turned on. To turn off Control Lock, turn the dryer on and press and hold
the button that has Control Lock on or under it for 3 seconds.

Q: Why does my dryer take so long to dry clothes?

A: Proper airflow is critical to the efficient operation of clothes dryers. A lint filter which is full of lint or
clogged with fabric softener sheet residue can reduce the airflow to the point that the time required
to dry clothing will be greatly increased.

Q: Why does my dryer start by itself every few minutes?

A: This is how the Wrinkle Care feature works. The dryer runs briefly every few minutes for up to 3 hours
after the cycle finishes. This feature is designed to help prevent wrinkles from setting in when the
dryer is not unloaded immediately after the cycle is finished.

User Support Videos

For further assistance, there are videos and tutorials available through the lg.com website.

Scan this QR code to quickly access the video search

page on the offical LG website.

1 On the lg.com/us home page, click on the Support menu tab to bring up the menu selections. Select
Video Tutorials.

2 Type Dryer in the search box on the new page and click the Search button.
 TROUBLESHOOTING 43

Before Calling for Service

The dryer is equipped with an automatic error-monitoring system to detect and diagnose problems at an
early stage. If the dryer does not function properly or does not function at all, check the following before
you call for service.

ENGLISH
For detailed information or videos, visit www.lg.com for the troubleshooting page.

Error Messages
Problem Possible Cause & Solution

tE1 through tE7 Temperature sensor failure.

• Turn off the appliance and call for service.

Ps Power cord is connected incorrectly.

• Check the connection of the power cord to the terminal block.

d8O, dGO, dGs Exhaust system is too long or has too many turns/restrictions.
• Do not use the appliance until the exhaust system has been cleaned and/or repaired.
Using the appliance with severely restricted exhaust is dangerous and could result in a fire
or other property damage.
• Check the outside dryer vent while the appliance is operating to make sure there is strong
airflow. If the exhaust system is extremly long, have it repaired or rerouted.

House exhaust system blocked.

• Keep the area around the dryer clean and free of clutter. Check vent hood for damage or
ling clogging. Make sure the area around the vent hood is clear.

The display shows More Time button was pressed.

bIGf • This display indicates that the steam option has been set for a “big” item such as a
comforter. Press the Less Time button to reduce the indicated load size.

Operation
Problem Possible Cause & Solution

Flow Sense TM Exhaust system is too long or has too many turns/restrictions.
indicator shows four • Install a shorter or straighter duct run. See the Installation instructions for details.
bars during the
drying cycle. Partial blockage of the ductwork due to lint buildup or other foreign object.
• Ductwork should be checked/cleaned immediately. The appliance can be used in this
condition, but drying times will be longer and energy consumption will increase.

The appliance has detected a restriction in the external dryer venting.

• If exhaust restrictions are sensed by the Flow SenseTM system, the indicator will remain on
for 2 hours after the end of the cycle. Opening the door or pressing the Power button will
turn off the display.

The Flow SenseTM After clearing the restrictions, the Flow SenseTM system requires multiple, consecutive
indicator remains cycles to determine that the performance value has improved before the Flow SenseTM
active after clearing indicator is reset.
the restriction in the
venting. • If the Flow SenseTM indicator remains active for more than five cycles after the restriction
has been cleared, call for service.

The appliance will Power cord is not properly plugged in.

not turn on.
• Make sure that the power plug is securely plugged into a grounded outlet matching the
appliance's rating plate.
44 TROUBLESHOOTING

Problem Possible Cause & Solution

The appliance will House fuse is blown, circuit breaker has tripped, or power outage has occurred.
not turn on. • Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified electrician.

The appliance does House fuse is blown, circuit breaker has tripped, or power outage has occurred.
not heat.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified electrician.

Gas supply or service is turned off.

• Confirm that the hose gas shutoff and the shutoff valves of the dryer are both fully open.
Even if gas is not supplied to the appliance, it will run and no error codes will display. Verify
that other gas appliances in the home are working normally.

Energy Saver option is selected.

• If using Normal cycle, deselect the energy saver option that is selected by default. This
option reduces energy use by adding an air dry section to the beginning of the cycle. It is
normal to feel no heat at the beginning of the cycle while in Energy Saver mode.

Clothes take too long Exhaust ducts are blocked, dirty, or duct run is too long.
to dry.
• Confirm that the exhaust duct is properly configured and free of debris, lint, and
obstructions. Make sure that the outside wall damper can open properly and is not
blocked, jammed, or damaged.

Load is not properly sorted.

• Separate heavy items from lightweight items. Larger and heavier items take longer to dry.
Light items in a load with heavy items can fool the sensor because the light items dry
faster.

Large and heavy fabrics are loaded.

• Heavy fabrics take longer to dry because they tend to retain more moisture. To help
reduce and maintain more consistent drying times for large and heavy fabrics, separate
these items into smaller loads of a consistent size.

Dryer controls are not set properly.

• Use the appropriate control settings for the type of load you are drying. Some loads may
require an adjustment of the dry level setting for proper drying.
Lint filter needs to be cleaned.
• Remove the lint from the filter before every load. With the lint removed, hold the filter up
to a light to see if it is dirty or clogged. With some loads that produce high amounts of lint,
such as new bath towels, it may be necessary to pause the cycle and clean the filter during
the cycle.

House fuse is blown, circuit breaker has tripped, or power outage has occurred.
• Reset circuit breaker or replace fuse. Do not increase fuse capacity. If the problem is a
circuit overload, have it corrected by a qualified electrician.

The appliance is overloaded.

• Divide extra large loads into smaller loads for better drying performance and efficiency.

The appliance is underloaded.

• If you are drying a very small load, add a few extra items to ensure proper tumble action.

Energy Saver option is selected. (on some models)

• If using Normal cycle, deselect the energy saver option that is selected by default. This
option reduces energy use by adding an air dry section to the beginning of the cycle. It is
normal to feel no heat at the beginning of the cycle while in Energy Saver mode.
 TROUBLESHOOTING 45

Problem Possible Cause & Solution

Drying time is not Heat settings, load size, or dampness of clothing is not consistent.
consistent.
• The drying time for a load will vary depending on the size of the load, the type of fabrics,
the wetness of the clothes and the condition of the lint filter. Even an unbalanced load in

ENGLISH
the washer can cause poor spinning, resulting in wetter clothes which will take longer to
dry.

Performance
Problem Possible Cause & Solution

Clothes are wrinkled. Clothes dried too long (overdried).

• Overdrying a load of laundry can lead to wrinkled clothes. Try a shorter drying time or use
a lower dry level setting and remove items while they still retain a slight amount of
moisture.

Clothes left in dryer too long after cycle ends.

• Use the Wrinkle Care option. This option will tumble the clothes briefly every few minutes
for up to 3 hours to help prevent wrinkling.

Greasy or dirty spots Fabric softener used incorrectly.

on clothes.
• Check and follow the instructions provided with your fabric softener.

Clean and dirty clothes are being dried together.

• Only use your dryer to dry clean items. Soil from dirty clothes can transfer to the clean
clothes in the same or later loads.

Clothes were not properly cleaned or rinsed before being placed in the dryer.
• Stains on dried clothes could be stains that were not removed during the washing process.
Make sure that clothes are being completely cleaned or rinsed according to the
instructions for your washer and detergent. Some difficult soils may require pre-treating
prior to washing.
Clothes are Garment care instructions are not being followed.
shrinking.
• To avoid shrinking your clothes, always consult and follow fabric care instructions. Some
fabrics will naturally shrink when washed. Other fabrics can be washed but will shrink
when dried in a dryer. Use a low or no heat setting.

Lint on clothes. Lint filter not cleaned properly.

• Remove the lint from the filter before every load. With the lint removed, hold the filter up
to a light to see if it is dirty or clogged. If it looks dirty, follow the cleaning instructions in
the MAINTENANCE section. With some loads that produce high amounts of lint, it may be
necessary to clean the filter during the cycle.

Laundry not sorted properly.

• Some fabrics are lint producers (i.e., a fuzzy white cotton towel) and should be dried
separately from clothes that are lint trappers (i.e., a pair of black linen pants).

Excess static in clothes.

• Use a fabric softener to reduce static electricity. Be sure to follow the manufacturer’s
instructions. Overdrying a load of laundry can cause a buildup of static electricity.
• Adjust settings and use a shorter drying time.

The appliance is overloaded.

• Divide extra large loads into smaller loads for drying.

Tissue, paper, etc., left in pockets.

• Check pockets thoroughly before washing and drying clothes.
46 TROUBLESHOOTING

Problem Possible Cause & Solution

Excess static in Fabric softener is not used or is used incorrectly.

clothes after drying.
• Use a fabric softener or the Low Static option, if available, to reduce static electricity. Be
sure to follow the manufacturer’s instructions.

Clothes dried too long (overdried).

• Overdrying a load of laundry can cause a buildup of static electricity. Adjust settings and
use a shorter drying time. Select a lower dry level setting on the selected cycle, if
necessary.

Drying synthetics, permanent press, or synthetic blends.

• These fabrics are naturally more prone to static buildup. Try using fabric softener, or use a
lower dry level setting and/or shorter time settings.

Clothes have damp Very large load or very small load. Single large item such as a blanket or comforter.
spots after drying.
• If items are too tightly packed or too sparse the sensor may have trouble reading the
dryness level of the load. Use a Timed Dry cycle for very small loads.
• Large, bulky items such as blankets or comforters can sometimes wrap themselves into a
tight ball of fabric. The outside layers will dry and register on the sensors, while the inner
core remains damp. When drying a single bulky item, it may help to pause the cycle once
or twice and rearrange the item to unwrap and expose any damp areas.
• To dry a few remaining damp items from a very large load or a few damp spots on a large
item after a sensor cycle has completed, empty the lint trap, and then set a Timed Dry
cycle to finish drying the item(s).

Odors
Problem Possible Cause & Solution
The appliance has an Are you using the appliance for the first time?
unpleasant odor.
• The odor is caused by the rubber material inside the appliance. The odor is normal when
the appliance is new and disappears after you run several cycles.
Do you smell an odor during use?
• Do not exceed the manufacturer's recommended amount of detergent when washing
clothes. Excess detergent can build up on clothing and cause odors.
• Leaving clothes in the washer or dryer after the cycle ends can lead to odors. Unload
clothing promptly when the cycle ends.
• Keep lint filters clean. Clogged or dirty lint filters can cause odors. After cleaning the lint
filter, allow it to dry completely before using it.

Wi-Fi
Problem Possible Cause & Solution

Trouble connecting The password for the Wi-Fi network was entered incorrectly.
appliance and
• Delete your home Wi-Fi network and begin the connection process again.
smartphone to Wi-Fi
network. Mobile data for your smartphone is turned on.
• Turn off the Mobile data on your smartphone before connecting the appliance.

The wireless network name (SSID) is set incorrectly.

• The wireless network name (SSID) should be a combination of English letters and
numbers. (Do not use special characters.)
 TROUBLESHOOTING 47

Problem Possible Cause & Solution

Trouble connecting The router frequency is not 2.4 GHz.

appliance and
• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4 GHz and
smartphone to Wi-Fi
connect the appliance to the wireless router. To check the router frequency, check with

ENGLISH
network.
your Internet service provider or the router manufacturer.

The appliance and the router are too far apart.

• If the appliance is too far from the router, the signal may be weak and the connection may
not be configured correctly. Move the router closer to the appliance or purchase and
install a Wi-Fi repeater.

During Wi-Fi setup, the app is requesting a password to connect to the product (on
certain phones).
• Locate the network name which starts with "LG" under Settings > Networks. Note the last
part of the network name.
- If the network name looks like LGE_Appliance_XX-XX-XX, enter lge12345.
- If the network name looks like LGE_Appliance_XXXX, enter XXXX twice as your password.
For example, if the network name appears as LGE_Appliance_8b92, then you would
enter 8b928b92 as your password. In this instance, the password is case sensitive and
the last 4 characters are unique to your appliance.
48 LIMITED WARRANTY

LIMITED WARRANTY
USA
TERMS AND CONDITIONS
ARBITRATION NOTICE: THIS LIMITED WARRANTY CONTAINS AN ARBITRATION PROVISION THAT
REQUIRES YOU AND LG ELECTRONICS (“LG”) TO RESOLVE DISPUTES BY BINDING ARBITRATION
INSTEAD OF IN COURT, UNLESS YOU CHOOSE TO OPT OUT. IN ARBITRATION, CLASS ACTIONS AND
JURY TRIALS ARE NOT PERMITTED. PLEASE SEE THE SECTION TITLED “PROCEDURE FOR RESOLVING
DISPUTES” BELOW.
Should your LG Dryer (“Product”) fail due to a defect in materials or workmanship under normal and
proper use, during the warranty period set forth below, LG will, at its option, repair or replace the Product.
This limited warranty is valid only to the original retail purchaser of the Product (“You”) and applies only
when purchased lawfully and used within the United States including U.S. Territories.

WARRANTY PERIOD

Period Scope of Warranty HOW SERVICE IS HANDLED

One (1) year from the Parts and Labor LG will provide parts and labor to repair or replace
date of original retail defective parts.
purchase

Three (3) years from the Dryer drum Parts only. Customer will be responsible for any labor
date of original retail or in-home service to replace defective parts.
purchase

• Replacement Products and parts are warranted for the remaining portion of the original warranty period
or ninety (90) days, whichever is greater.
• Replacement Products and parts may be new, reconditioned, refurbished, or otherwise factory
remanufactured.
• Replaced Product or part(s) will be the property of LG.
• Proof of original retail purchase specifying the Product model and date of purchase is required to obtain
warranty service under this limited warranty.
EXCEPT TO THE EXTENT PROHIBITED BY APPLICABLE LAW, ANY IMPLIED WARRANTY OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE ON THE PRODUCT IS LIMITED IN
DURATION TO THE DURATION OF THE ABOVE LIMITED WARRANTY. UNDER NO CIRCUMSTANCES
SHALL LG OR ITS U.S. DISTRIBUTORS/DEALERS BE LIABLE FOR ANY INDIRECT, INCIDENTAL,
CONSEQUENTIAL, SPECIAL, OR PUNITIVE DAMAGES, INCLUDING, WITHOUT LIMITATION, LOST
GOODWILL, LOST REVENUES OR PROFITS, WORK STOPPAGE, IMPAIRMENT OF OTHER GOODS, COST OF
REMOVAL AND REINSTALLATION OF THE PRODUCT, LOSS OF USE, OR ANY OTHER DAMAGES WHETHER
BASED IN CONTRACT, TORT, OR OTHERWISE. LG’S TOTAL LIABILITY, IF ANY, SHALL NOT EXCEED THE
PURCHASE PRICE PAID BY YOU FOR THE PRODUCT.
SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF INCIDENTAL OR CONSEQUENTIAL
DAMAGES OR LIMITATIONS ON HOW LONG AN IMPLIED WARRANTY LASTS, SO THE ABOVE
EXCLUSIONS OR LIMITATIONS MAY NOT APPLY TO YOU. THIS LIMITED WARRANTY GIVES YOU
SPECIFIC LEGAL RIGHTS AND YOU MAY ALSO HAVE OTHER RIGHTS THAT VARY FROM STATE TO STATE.

THIS LIMITED WARRANTY DOES NOT COVER:

• Service trips to deliver, pick up, or install, educate how to operate, correct wiring, or correct
unauthorized repairs.
• Damage or failure of the Product to perform during power failures and interrupted or inadequate
electrical service.
 LIMITED WARRANTY 49

• Damage or failure of the Product caused by leaky or broken water pipes, frozen water pipes, restricted
drain lines, inadequate or interrupted water supply or inadequate supply of air.
• Damage or failure of the Product resulting from operating the Product in a corrosive atmosphere or
contrary to the Product owner’s manual.

ENGLISH
• Damage or failure of the Product caused by accidents, pests and vermin, lightning, wind, fire, floods, acts
of nature, or any other causes beyond the control of LG.
• Damage or failure of the Product caused by unauthorized modification or alteration, or if the Product is
used for other than the intended purpose, or any water leakage where the Product was not properly
installed.
• Damage or failure of the Product caused by incorrect electrical current, voltage, or plumbing codes.
• Damage or failure of the Product caused by transportation, storage, and/or handling, including
scratches, dents, chips, and/or other damage to the finish of the Product, unless such damage is
reported within one (1) week of delivery.
• Damage or failure of the Product resulting from misuse, abuse, improper installation, repair, or
maintenance. Improper repair includes the use of parts not authorized by LG. Improper installation or
maintenance includes installation or maintenance contrary to the Product owner’s manual.
• Damage or failure of the Product caused by the use of parts, components, accessories, consumable
cleaning products, or any other products or services that were not authorized by LG.
• Damage or missing items to any display or open box Product.
• Refurbished Product or any Product sold “As Is”, “Where Is”, “With all Faults”, or similar disclaimer.
• Products with original serial numbers that have been removed, altered, or cannot be readily determined.
• Increases in utility costs and additional utility expenses.
• Any noises associated with normal operation.
• Products used for other than normal and proper household use (e.g., commercial or industrial use) or
contrary to the Product owner’s manual.
• Costs associated with removal and reinstallation of the Product for repairs, or the removal and
reinstallation of the Product if it is installed in an inaccessible location or not installed in accordance with
the Product Owner's manual.
• Accessories, removable components, or consumable parts (e.g. Shelves, door bins, drawers, water/air
filters, racks, light bulbs, batteries, etc., as applicable), except for internal/functional parts covered under
this limited warranty.
• Conversion of product from natural gas or LP gas.
The cost of repair or replacement under these excluded circumstances shall be borne by You.
TO OBTAIN WARRANTY SERVICE AND ADDITIONAL INFORMATION
Call 1-800-243-0000 and select the appropriate option from the menu.
Or visit our website at http://www.lg.com
Or by mail: LG Electronics Customer Service P.O. Box 240007 Huntsville, AL 35813 ATTN: CIC

PROCEDURE FOR RESOLVING DISPUTES:

ALL DISPUTES BETWEEN YOU AND LG ARISING OUT OF OR RELATING IN ANY WAY TO THIS LIMITED
WARRANTY OR THE PRODUCT SHALL BE RESOLVED EXCLUSIVELY THROUGH BINDING ARBITRATION, AND
NOT IN A COURT OF GENERAL JURISDICTION. BINDING ARBITRATION MEANS THAT YOU AND LG ARE EACH
WAIVING THE RIGHT TO A JURY TRIAL AND TO BRING OR PARTICIPATE IN A CLASS ACTION.
Definitions. For the purposes of this section, references to “LG” mean LG Electronics U.S.A., Inc., its
parents, subsidiaries and affiliates, and each of their officers, directors, employees, agents, beneficiaries,
predecessors in interest, successors, assigns and suppliers; references to “dispute” or “claim” shall include
any dispute, claim or controversy of any kind whatsoever (whether based in contract, tort, statute,
regulation, ordinance, fraud, misrepresentation or any other legal or equitable theory) arising out of or
relating in any way to the sale, condition or performance of the product or this Limited Warranty.
50 LIMITED WARRANTY

Notice of Dispute. In the event you intend to commence an arbitration proceeding, you must first notify
LG in writing at least 30 days in advance of initiating the arbitration by sending a letter to LG at LG
Electronics USA, Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632.
You and LG agree to engage in good faith discussions in an attempt to amicably resolve your claim. The
notice must provide your name, address, and telephone number; identify the product that is the subject of
the claim; and describe the nature of the claim and the relief being sought. If you and LG are unable to
resolve the dispute within 30 days, either party may proceed to file a claim for arbitration.
Agreement to Binding Arbitration and Class Action Waiver. Upon failure to resolve the dispute during
the 30 day period after sending written notice to LG, you and LG agree to resolve any claims between us
only by binding arbitration on an individual basis, unless you opt out as provided below. Any dispute
between you and LG shall not be combined or consolidated with a dispute involving any other person’s or
entity’s product or claim. More specifically, without limitation of the foregoing, any dispute between you
and LG shall not under any circumstances proceed as part of a class or representative action. Instead of
arbitration, either party may bring an individual action in small claims court, but that small claims court
action may not be brought on a class or representative basis.
Arbitration Rules and Procedures. To begin arbitration of a claim, either you or LG must make a written
demand for arbitration. The arbitration will be administered by the American Arbitration Association
(“AAA”) and will be conducted before a single arbitrator under the AAA’s Consumer Arbitration Rules that
are in effect at the time the arbitration is initiated (referred to as the “AAA Rules”) and under the
procedures set forth in this section. The AAA Rules are available online at www.adr.org/consumer. Send a
copy of your written demand for arbitration, as well as a copy of this provision, to the AAA in the manner
described in the AAA Rules. You must also send a copy of your written demand to LG at LG Electronics USA,
Inc. Attn: Legal Department- Arbitration 111 Sylvan Avenue, Englewood Cliffs, NJ 07632. If there is a conflict
between the AAA Rules and the rules set forth in this section, the rules set forth in this section will govern.
This arbitration provision is governed by the Federal Arbitration Act. Judgment may be entered on the
arbitrator’s award in any court of competent jurisdiction. All issues are for the arbitrator to decide, except
that issues relating to the scope and enforceability of the arbitration provision and to the arbitrability of
the dispute are for the court to decide. The arbitrator is bound by the terms of this provision.
Governing Law. The law of the state of your residence shall govern this Limited Warranty and any
disputes between us except to the extent that such law is preempted by or inconsistent with applicable
federal law.
Fees/Costs. You do not need to pay any fee to begin an arbitration. Upon receipt of your written demand
for arbitration, LG will promptly pay all arbitration filing fees to the AAA unless you seek more than $25,000
in damages, in which case the payment of these fees will be governed by the AAA Rules. Except as
otherwise provided for herein, LG will pay all AAA filing, administration and arbitrator fees for any
arbitration initiated in accordance with the AAA Rules and this arbitration provision. If you prevail in the
arbitration, LG will pay your attorneys’ fees and expenses as long as they are reasonable, by considering
factors including, but not limited to, the purchase amount and claim amount. Notwithstanding the
foregoing, if applicable law allows for an award of reasonable attorneys’ fees and expenses, an arbitrator
can award them to the same extent that a court would. If the arbitrator finds either the substance of your
claim or the relief sought in the demand is frivolous or brought for an improper purpose (as measured by
the standards set forth in Federal Rule of Civil Procedure 11(b)), then the payment of all arbitration fees will
be governed by the AAA Rules. In such a situation, you agree to reimburse LG for all monies previously
disbursed by it that are otherwise your obligation to pay under the AAA Rules. Except as otherwise
provided for, LG waives any rights it may have to seek attorneys’ fees and expenses from you if LG prevails
in the arbitration.
Hearings and Location. If your claim is for $25,000 or less, you may choose to have the arbitration
conducted solely on the basis of (1) documents submitted to the arbitrator, (2) through a telephonic
hearing, or (3) by an in-person hearing as established by the AAA Rules. If your claim exceeds $25,000, the
right to a hearing will be determined by the AAA Rules. Any in-person arbitration hearings will be held at a
location within the federal judicial district in which you reside unless we both agree to another location or
we agree to a telephonic arbitration.
Opt Out. You may opt out of this dispute resolution procedure. If you opt out, neither you nor LG can
require the other to participate in an arbitration proceeding. To opt out, you must send notice to LG no
later than 30 calendar days from the date of the first consumer purchaser’s purchase of the product by
either: (i) sending an e-mail to [email protected], with the subject line: “Arbitration Opt Out” or (ii) calling 1-
800-980-2973. You must include in the opt out e-mail or provide by telephone: (a) your name and address;
 LIMITED WARRANTY 51

(b) the date on which the product was purchased; (c) the product model name or model number; and (d)
the serial number (the serial number can be found (i) on the product; or (ii) online by accessing https://
www.lg.com/us/support/repair-service/schedule-repair-continued and clicking on “Find My Model & Serial
Number”).

ENGLISH
You may only opt out of the dispute resolution procedure in the manner described above (that is, by e-mail
or telephone); no other form of notice will be effective to opt out of this dispute resolution procedure.
Opting out of this dispute resolution procedure will not affect the coverage of the Limited Warranty in any
way, and you will continue to enjoy the full benefits of the Limited Warranty. If you keep this product and
do not opt out, then you accept all terms and conditions of the arbitration provision described above.
LG Customer Information Center Centro de Información al Cliente LG Centre de Service à la Clientèle de LG

For inquiries or comments, Para consultas o comentarios, visite Pour des questions ou des commentaires,
visit www.lg.com or call: www.lg.com o llame por teléfono: visitez www.lg.com/ca_fr ou appelez :
1-800-243-0000 U.S.A. 1-800-243-0000 EE.UU. 1-800-243-0000 ÉTATS-UNIS
1-888-542-2623 CANADA 1-888-542-2623 CANADÁ 1-888-542-2623 CANADA
Register your product Online! ¡Registre su producto en línea! Enregistrez votre produit en ligne!
www.lg.com www.lg.com www.lg.com/ca_fr