Payment Summary

Partner Code: DGIY Invoice date: 10.11.2024

Partner Name: Rehman Restuarant Invoice number: 200122223328
Outlet Name: Rehman Restaurant Invoice period: 04.11.2024 to 10.11.2024
Address: Moon Market Near Rehman Store
54000 - Lahore
NTN/CNIC: 35202-1436722-1
Vendor Type: G1 - No GST
Email: ****************@gmail.com
Phone No: **********119

Number Of Orders Restaurant Revenue

Successful Orders 11 12,891.00
Pandabox Orders 0 0.00
Wastage Orders(Refer to section e) 1 0.00
Total 12 12,891.00
Already Received Amount 0.00
Outstanding Amount [a] 12,891.00

Commission On Normal Orders 3,609.48

Online Payment Charge Commission 83.80
Total Commission [b] 3,693.28

Fees and Adjustments - Taxable 651.00

Total Fees & Adjustments [c] 651.00

SST Rate SST Base

Net Invoice Total [b + c] 4,344.28
SST On Service 16% 4,344.28 695.08
Gross Invoice Total [d] 5,039.36

Wastage Order Payable % Wastage Order Payable Base

Wastage Order Refund 50% 1,300.00 650.00
Total Amount [e] 650.00

Total Amount Receivable/Payable [a - d + e] 8,501.64

Client Bank Details foodpanda Bank Details:

Beneficiary : Rehman Restuarant Bank Account Name : DELIVERY HERO PAKISTAN (PRIVATE)
Bank Name : NIB BANK LIMITED LIMITED
IBAN: ******CB0943020271006*** Bank Account Number : 17837900866803
Bank Name : Habib Bank
IFSC Code : HABBPKKA786

Terms & Conditions:

In the event of any tax or payment discrepancies, please contact us within 14 days of the issuance of this invoice. foodpanda is not obliged to refund or
adjust claims after this period.

DELIVERY HERO PAKISTAN (PRIVATE) LIMITED L bit.ly/foodpandasupport

2nd Floor Tariq Road, Bahria Town Tower W www.foodpanda.pk
75500 Karachi E [email protected]
NTN: 4029240-1 | STRN: 4029240-1 T 021-3713 1989
Page 2 of 7 200122223328 / 10.11.2024

PK: Commission Fee (%)

Standard
Delivery Type Valid From Valid To
Commission Rate
SELFPICKED 10.02.2021 31.12.9999 28.00

FOODPANDA 17.12.2020 31.12.9999 28.00

PK: Online Payment (%)

Standard
Delivery Type Valid From Valid To
Commission Rate
17.12.2020 31.12.9999 1.60

The excel version of the following: Appendix A (order level detail), Appendix B (additional charges) and Appendix C (outstanding amount) can be
downloaded from restaurant portal.

DELIVERY HERO PAKISTAN (PRIVATE) LIMITED L bit.ly/foodpandasupport

2nd Floor Tariq Road, Bahria Town Tower W www.foodpanda.pk
75500 Karachi E [email protected]
NTN: 4029240-1 | STRN: 4029240-1 T 021-3713 1989
Page 3 of 7 200122223328 / 10.11.2024

Appendix B : Additional Charges

Type Vendor Code Subject to SST rate Net Total

Penalties(Delay/Cancellation/POR) DGIY 16% 251.00

Subscription Fee DGIY 16% 400.00
651.00

DELIVERY HERO PAKISTAN (PRIVATE) LIMITED L bit.ly/foodpandasupport

2nd Floor Tariq Road, Bahria Town Tower W www.foodpanda.pk
75500 Karachi E [email protected]
NTN: 4029240-1 | STRN: 4029240-1 T 021-3713 1989
Page 4 of 7 200122223328 / 10.11.2024

Glossary
Section Keywords/Sentences Definition

Header Invoice Period Period for which sales and revenue has been considered for final payment calculation purpose.

Name of restaurant partner stored in foodpanda database. If you wish to amend or modify this please raise
Header Partner name
your request via Restaurant Portal>>Help center.

Legal name of restaurant partner stored in foodpanda database. If you wish to amend or modify this please
Header Company name
raise your request via Restaurant Portal>>Help center.

Tax ID provided by restaurant partner and same is stored in foodpanda database. It is used for tax invoice
Header Tax ID purposes. If you wish to amend or modify this please raise your request via Restaurant Portal>>Help
center.
Bank details provided by restaurant partner and same is stored in foodpanda database. foodpanda uses
this bank details to transfer the fund to restaurant partner. Any mistake in the bank account may lead to
Header Bank name
payment failure and hence to amend or modify this data, please raise your request via Restaurant
Portal>>Help center.

Summary page Successful Orders Orders which are placed by customer via normal listing on foodpanda app.

Summary page pandabox Orders Orders which are placed by customer via pandabox listing on foodpanda app.

Summary page Total Calculated from "Successful Orders" + "pandabox Orders" + "Wastage Orders".

Outstanding amount
Summary page Calculated from "Your revenue via foodpanda" - "Already Received Amount".
[a]

Commission on Total amount of commission charged on the sales revenue for the month. Total amount of commission
Summary page
Successful orders charged on the sales revenue for the Week.

Commission charged on pandabox orders. pandabox is one of the paid services provided by foodpanda. It
pandabox commission helps our partner to acquire new customers. In this service partners pays only when new customers places
Summary page
Orders an order.
*Applied only when partner opts for pandabox services from foodpanda.

Online payment Charges applied per order for the orders placed via online channel. Charges charged by bank when the
Summary page
charge Commission customer places an order via online channel.

Summary page Total Commission [b] Calculated from "Commission On Normal Orders" +"Commission on pandabox Orders" + Kindly Remove

Delivery fee applicable to partners per order. Delivery Fees Funded by vendor as per alignment. Kindly
Summary page delivery fee Campaign
refer to Appendix B For order level breakup.

Taxable fees & Fees and charges which are subject to tax calculation. Please refer to Appendix B to know more about
Summary page
adjustments taxable fees and adjustments applicable to your invoice.

Non-taxable fees & Fees and charges which are not subject to tax calculation. Please refer to Appendix B to know more about
Summary page
adjustments nontaxable fees and adjustments applicable to your invoice.

Total Fees & Calculated from "Restaurant delivery fee" + "pandabox Fee" + "Taxable fees & adjustments" + "Non-taxable
Summary page
Adjustments [C] fees & adjustments".

Summary page Net invoice total [b + c] Calculated from "Total Commission [b]" + "Total Fees & Adjustments [c]". Kindly Remove

VAT calculated for ("Total Commission [b]", "pandabox Fee", "Taxable fees & adjustments"). Service tax
Summary page SST on service
applicable and calculated on taxable revenues an

Summary page Gross invoice total [d] Calculated from "Net invoice total" + "VAT on service" . Kindly Remove

Wastage charges apply only to orders that are (1) cancelled by foodpanda or customers after the vendor
Summary page Wastage Refund has accepted the order; and (2) unpaid by the customer. As such, foodpanda will only pay as agreed in the
contract and it will reflect in the "Wastage Refund" section.
Outstanding Amount
From Previous
Summary page This is the outstanding receivable from invoices for which the breakup is mentioned in Appendix C
Periods [f] (See
Appendix C

DELIVERY HERO PAKISTAN (PRIVATE) LIMITED L bit.ly/foodpandasupport

2nd Floor Tariq Road, Bahria Town Tower W www.foodpanda.pk
75500 Karachi E [email protected]
NTN: 4029240-1 | STRN: 4029240-1 T 021-3713 1989
Page 5 of 7 200122223328 / 10.11.2024

Section Keywords/Sentences Definition

Final amount to be paid to the partner after all the deductions against the invoice. This is calculated from
Summary page Total amount paid out "Outstanding amount [a]" - "Gross invoice total [d]" +"Total Amount (e)" + "Outstanding amount from
previous periods [f]".
Charges applicable on the invoice is greater than the total amount to be paid out to our partner and hence
Total amount settled
Summary page parked to be collected from the next invoice. Calculated from "Outstanding amount [1]" + "Gross Invoice
in next invoice
Total [4]" + "Outstanding amount from previous periods [5]".

Appendix A (Order Unique code assigned to our restaurant partner, You must use this code to initiate any type of
Partner Code
Details) communication or raise any type of request to our Customer service.

Unique code assigned to every order placed. Order code starts with 4 digit partner code followed by year
Appendix A (Order
Order Code and week number followed by hyphen and 4 digit order id . If you wish to seek clarification on order then
Details)
please ensure to use the order code in your query raised.

Appendix A (Order
Order Date The date on which the order was placed.
Details)

Appendix A (Order
Payment Provider Payment method used by the customer to make payment for the order.
Details)

Appendix A (Order Type of delivery service used by our partners, i.e. partner is using foodpanda delivery service or their own
Delivery Provider
Details) delivery fleet for delivering.

Appendix A (Order
Food Gross food value inclusive of VAT.
Details)

Appendix A (Order
foodpanda Discounts Value of discounts funded by foodpanda.
Details)

Appendix A (Order
foodpanda Voucher Value of vouchers funded by foodpanda.
Details)

Appendix A (Order
Partner Discounts This refers to the value of discount funded by partner.
Details)

Appendix A (Order
Partner Voucher This refers to the value of vouchers funded by partner.
Details)

Fee charged at order level for the orders generated via pandabox subscription, inclusive of VAT. Generally
Appendix A (Order
pandabox Fee (Gross) it is 50% of order value.
Details)
Pandabox Fee (Gross) = "Gross pandabox commission base (inclusive of VAT)" - "Partner vouchers".

Appendix A (Order foodpanda Delivery

Delivery fee applicable for the orders delivered by foodpanda owned riders.
Details) Fee

Appendix A (Order
Partner Delivery Fee Delivery fee applicable for the orders delivered by partner owned riders.
Details)

Appendix A (Order
MOV Difference Difference to be paid by the customer if order value is less than the minimum order value set by the partner.
Details)

Appendix A (Order
SST Food/Products tax
Details)

Appendix A (Order Calculated from "Food" - "Foodpanda Discounts" - "foodpanda Vouchers" - "Partner Discounts" - "Partner
Total Order Value
Details) Vouchers" + "foodpanda Delivery Fee" + "Partner Delivery Fee" + "MOV".

If Normal order, Restaurant Revenue = "Food" - "Partner Discounts" - "Partner Vouchers".

If Selfpicked/Restaurant delivery on COD, Restaurant Revenue = "Foodpanda Discounts" + "Foodpanda
Appendix A (Order
Restaurant Revenue Vouchers".
Details)
If Restaurant delivery, Restaurant Revenue = "Food" - "Partner Discounts" - "Partner Vouchers" + "Partner
delivery fee".

Appendix A (Order Already Received

Total cash payment made by the customer to our partner.
Details) Amount

Appendix A (Order If normal order, Commission Base exclusive of VAT = "Food" - "Partner Discount" - "Partner Vouchers".
Commission Base
Details) If pandabox order, Commission Base exclusive of VAT = ("Food" - "Partner Discount") * 50%.

Appendix A (Order Commission

Actual rate of commission applied at the order level.
Details) Percentage

Appendix A (Order
Commission Commission in amount to be charged at the order level.
Details)

DELIVERY HERO PAKISTAN (PRIVATE) LIMITED L bit.ly/foodpandasupport

2nd Floor Tariq Road, Bahria Town Tower W www.foodpanda.pk
75500 Karachi E [email protected]
NTN: 4029240-1 | STRN: 4029240-1 T 021-3713 1989
Page 6 of 7 200122223328 / 10.11.2024

Section Keywords/Sentences Definition

Appendix A (Order pandabox
Commission charged specific to orders received via pandabox feature opted by partner.
Details) Commission

Appendix A (Order Online Payment Charges applied per order for the orders placed via online channel.
Details) Charge *Applied only when customer pays for the order via online channel.

Appendix A (Order Calculated from "Restaurant Revenue" - "Already Received Amount" - "pandabox Fee (Net) " -
Balance
Details) "Commission" - "pandabox Commission" - "Online Payment Charge" - "Tax on Partner Charges".

Appendix A (Order
Platform Fee This fee goes into providing you better customer care and app experience.
Details)

Commission Fee
Commission rate Rate of commission charged on the sales revenue for the invoice.
Applicable on Invoice

Commission on
Commission Fee This arrangement allows partners to be charged on the tier based model as per the revenue buckets during
Restaurant Revenue
Applicable on Invoice specific period of time duration.
(tier %)
Commission on Total
Commission Fee This arrangement allows partners to be charged on the tier based model as per the order count buckets
Number of Orders (tier
Applicable on Invoice during specific period of time duration.
%)

Commission Fee Commission on Order This arrangement allows partners to be charged on the tier based model as per the order amount buckets
Applicable on Invoice Value (tier %) during specific period of time duration.

Commission Fee
Commission Fee (%) This table represents current commission applicable to partner for the invoice.
Applicable on Invoice

Appendix B
Category Refers to additional charges applicable to invoice.
(Fees&Adjustments)

Appendix B Description of fees and charges applicable to the invoice. For more details on this please refer to the table
Description
(Fees&Adjustments) itself or reach out to us via Restaurant Portal>>Help Center.

Appendix B
Subject to VAT rate VAT rate applicable on the particular type of charge.
(Fees&Adjustments)

Appendix B
Quantity Total quantity applied for the particular charge line item.
(Fees&Adjustments)

Appendix B
Unit Price Price applicable for the particular charge line item.
(Fees&Adjustments)

Appendix B
Net Total Calculated from "Quantity" * "Unit price".
(Fees&Adjustments)

CRC is deducted for every rejected order by the restaurant to compensate foodpanda for the associated
Appendix B Customer Recovery incurred costs (customer vouchers, rider payments, loss of customer). CRC is only considered for the
(Fees&Adjustments) Charge rejected orders which are fully in restaurants control. If it is an issue that is out of restaurants control, it
would not be taken into consideration.
Currently foodpanda is giving time to the restaurants to train their staffs and address their operational
Appendix B Customer Recovery problems, hence during this period CRC will be shown on the invoice but restaurants will not be charged
(Fees&Adjustments) Charge - discount with this amount. foodpanda will send detailed information once CRC will be applicable. Till such time we
foodpanda will provide CRC discount.
pandaclick is one of the paid services provided by foodpanda, It helps our partner in boosting the brand
visibility. *Applied It helps partner in reaching out to more customers thus boosting their orders by up to
Appendix B
pandaclick* 100%.
(Fees&Adjustments)
only when partner opts for pandaclick services from foodpanda on monthly basis. partners are charged only
when customers click on their listing.

Appendix B
Listing Fee - set up Fee charged for one time when partner joins foodpanda platform.
(Fees&Adjustments)

Appendix B
Recook Reimbursement for requesting partner to perform a recook for the order.
(Fees&Adjustments)

Appendix B
Comm. Rev - OD cr Commission Adjustment (credited to Partner).
(Fees&Adjustments)

Appendix B
Comm. Rev - OD dr Commission Adjustment (debited to Partner).
(Fees&Adjustments)

DELIVERY HERO PAKISTAN (PRIVATE) LIMITED L bit.ly/foodpandasupport

2nd Floor Tariq Road, Bahria Town Tower W www.foodpanda.pk
75500 Karachi E [email protected]
NTN: 4029240-1 | STRN: 4029240-1 T 021-3713 1989
Page 7 of 7 200122223328 / 10.11.2024

Section Keywords/Sentences Definition

Appendix B
Listing Fee - monthly Monthly Fee charged when partner joins foodpanda platform.
(Fees&Adjustments)

Appendix B In case a tablet is not well kept by a partner and results in a non-functioning or malfunctioning device,
Tablet Loss
(Fees&Adjustments) invoice. then there will be a charge of THB6420 (VAT included)

Appendix B Charges applied to partner on our platform or end customers (outside platform) for the delivery services
pandago
(Fees&Adjustments) provided.

Appendix B Charges applied to partner on our platform or end customers (outside platform) for the collection services
pandago rider COD
(Fees&Adjustments) provided.

pandapick is paid service provided by foodpanda, It helps our partner in growing their brand by reaching as
Appendix B many as 2x more customers in their area, boosting awareness with a dedicated swimlane on our restaurant
pandapick*
(Fees&Adjustments) page and enjoying multiple benefits for one fixed monthly fee.
*Applied only when partner opts for pandapick services from foodpanda on monthly basis.

Appendix B Kitchen utilities - The Water consumed by the respective partner for their kitchen operations as per the dedicated sub-meter
(Fees&Adjustments) Water installed & paid as per the unit price stated in the Kitchen contract.

Appendix B Kitchen utilities - The Electricity consumed by the respective partner for their kitchen operations as per the dedicated sub-
(Fees&Adjustments) Electricity meter installed & paid as per the unit price stated in the Kitchen contract.

Appendix B The Gas consumed by the respective partner for their kitchen operations as per the dedicated sub-meter
Kitchen utilities - Gas
(Fees&Adjustments) installed & paid as per the unit price stated in the Kitchen contract.

pandabox is one of the paid services provided by foodpanda, it helps our partner to acquire new customers.
Appendix B
pandabox* *Applied only when partner opts for pandabox services from foodpanda. In this service partners only pay
(Fees&Adjustments)
when new customers places an order.

Appendix C : Open
Invoice Date Date when invoice has been sent to the partner.
Items

Appendix C : Open
Invoice Number Invoice number used for future reference purpose.
Items

Appendix C : Open
Invoice Period Period for which sales and revenue has been considered for final payment calculation purpose.
Items

The excel version of the following: Appendix A (order level detail), Appendix B (additional charges) and Appendix C (outstanding amount) are
downloaded from restaurant portal.

DELIVERY HERO PAKISTAN (PRIVATE) LIMITED L bit.ly/foodpandasupport

2nd Floor Tariq Road, Bahria Town Tower W www.foodpanda.pk
75500 Karachi E [email protected]
NTN: 4029240-1 | STRN: 4029240-1 T 021-3713 1989
 200122223328 / 10.11.2024

Sales Tax Invoice

Partner Code: DGIY Invoice date: 10.11.2024

Partner Name: Rehman Restuarant Invoice number: 200122223328
Outlet Name: Rehman Restaurant Invoice period: 04.11.2024 to 10.11.2024
Address: Moon Market Near Rehman Store
54000 - Lahore
NTN/CNIC: 35202-1436722-1
Vendor Type: G1 - No GST
Email: ****************@gmail.com
Phone No: **********119
No. of Orders Commission Base Commission Amount
Commission on delivery orders 0 12,891.00 3,609.48
Commission on pickup orders 0 0.00 0.00
Online Payment Charge commission 0 5,237.95 83.80
Total Commission 18,128.95 3,693.28

Fees and Adjustments - Taxable 651.00

Total fees 651.00
SST Rate SST Base
Net Invoice Total 4,344.28
SST On Service 16% 4,344.28 695.08
Gross Invoice Total 5,039.36

Client Bank Details foodpanda Bank Details:

Beneficiary : Rehman Restuarant Bank Account Name : DELIVERY HERO PAKISTAN (PRIVATE)
Bank Name : NIB BANK LIMITED LIMITED
IBAN: ******CB0943020271006*** Bank Account Number : 17837900866803
Bank Name : Habib Bank
IFSC Code : HABBPKKA786

DELIVERY HERO PAKISTAN (PRIVATE) LIMITED L bit.ly/foodpandasupport

2nd Floor Tariq Road, Bahria Town Tower W www.foodpanda.pk
75500 Karachi E [email protected]
NTN: 4029240-1 | STRN: 4029240-1 T 021-3713 1989