Debaghna Mukherjee

1/11 Edward Street E-mail: [email protected]

North Sydney Website: http://cvmkr.com
NSW - 2060 Phone: (61) 423019657

OBJECTIVE A dynamic professional with almost 9 years of experience in IT mostly into Banking,
Financial Services and Insurance Domain.
Seeking a position as a Business Analyst where my domain and product knowledge will
be further developed and utilised.

WORK Tata Consultancy Services October ' 2010 — Present

EXPERIENCE Assistant Consultant
Client - AGL
Location - Melbourne, Australia

Duration - Feb'2011 to Oct'2011

Domain - Utilities

Core Application - SAP - ISU and Pricing Engine

Projects:

SAP-ISU Implementation for AGL Commercial and Industrial Business

Client - Genworth

Location - Sydney, Australia

Duration - Oct'2011 to Present

Domain - Lenders Mortgage Insurance

Core Application - Pinnacle - Genworth LMI Underwriting System

Projects:
Genworth Quarterly BAU Releases
B2B Gateway Upgrade
Queue Management System
Genworth Pricing Changes
Genworth Legacy System Decommissioning
Optical Character Recognition
Key Responsibilities:
·Gathered business requirements by conducting detailed interviews with business
users, stakeholders, and Subject Matter Experts (SME’s)

·Analyzed and Managed Business Requirements by Liaising with Business Users,

technical teams and other key stakeholders
·Converted Business Requirements into Functional Specifications

·Managed schedules and collaborated with different teams working on the project.

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 ·Assisted with required data analysis, interpretation, correction and document
presentation for various assignments
·Assisted in modeling and documenting the end-user's AS-IS workflow and TO-BE
business processes

·Involved in documentation during various phases of application life cycle.

·Involved in System Release and Change Management Activities
·Designed requirements traceability matrix to trace/manage business requirements.

·Analysed System Issues and provided business impact on the issues

·Interacted with the development and testing teams to improve overall quality of the
Application.

·Presenting prototypes or application Demo to the Business Users.

·Provided UAT support and Post Implementation Support
·Assisted in designing test plans, test scenarios and test cases for integration, system,
regression and user acceptance testing
·Assisted Quality Assurance Team with Test Execution

·Performed Ad-hoc / Experienced Based Testing during Quality Assurance Testing

Phase.
·Test Co-ordination during Quality Assurance Testing and End to End Testing with
Mortgage Lenders
·Reviewed Test Work Products and Metrics
·Organizing and conducting training sessions

Cognizant Technology Solutions October ' 2009 — October ' 2010

Associate - Projects
Client - Wells Fargo
Location - Kolkata, India
Duration - Oct'2009 to Oct'2010
Domain - Investment Banking
Projects:

eBrokerage - Implementation of Online Brokerage Application and Trading Platform for

Wells Fargo
Key Responsibilities:
·Analyzing the Functional and Business Requirements including Gap Analysis and
defining Solution Scope
·Identifying, investigating, and analyzing business processes, procedures and work
practices
·Creating functional specification and solution design documents

·Liaising with business and technical teams to resolve requirement, design and technical
issues while assisting in decision making process.
·Liaising with Onsite Business Analyst team and Project Manager to determine the
solution approach and to conduct impact analysis.
·Coordinating withbusiness , development, testing and change management teams

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 based at onsite and offshore location
·Providing FRS walkthrough to the Client
·Providing end-to-end support for quality assurance testing, user acceptance testing and
Post implementation testing
·Analyzing system issues and providing business impact of the issues
·Reviewing test plans, test coverage and traceability matrix.

·Test Design, Test Execution and Defect management

·Project Maintenance and Management in terms of deliverables, methodologies,
resource utilization and Metrics in Company Specific Project Management Tool.
·Account Level and Project Level Subject Matter Expert from Offshore.
·Providing Training on Application and Domain Related Concepts with Respect to
Banking and Financial Services domain.
·Generating High Level Test Scenarios

·Preparing System User Manual for Business Users and Internal Team
·Preparing and Presenting Finance Related White Papers to the Company Forum.
·Creating and implementing various Solution accelerators to enhance the efficiency and
effectiveness of the solution

Maveric Systems Limited May'2006 — October'2009

Senior Test Analyst
Clients: Capita and Zurich Financial Services

Location: Cheltenham, United Kingdom

Duration: July'2008 to Oct'2009
Domain: Insurance (Life and Pensions)
Product: Core Elixir
Projects:
Core Elixir Implementation for Zurich Financial Services
Modules Handled: Finance, Payments, Channel Management System
Clients: Misys and Standard Bank of South Africa

Location: Bangalore, India

Duration: Nov' 2006 to Jun'2008
Domain: Core Banking
Product: Universal Banking on Bank Fusion Platform
Projects:
Universal Banking Implementation for Standard Bank of South Africa
Modules Handled: GL, Financial Returns, Current and Savings Accounts, Service
Charges, Deposits, Loans
Clients: Oracle Financial Systems and Canara Bank
Location: Mumbai and Bangalore, India
Duration: May'2006 to Oct'2006

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 Domain: Core Banking
Product: Flexcube
Projects:
Flexcube Implementation for Canara Bank
Modules Handled: GL, Financial Statements, Services Charges, Deposits

Key Reponsibilities:
·Extensively gathered requirements from all users, experts, and key personnel to
understand the current functionality of the existing system.
·Performed in-depth Requirement analysis and Gap analysis with different business
groups to ensure that the system initiatives are met
·Created artifacts such as use cases, and developed Use Case Diagrams, Activity
Diagrams and Sequence Diagrams using MS Visio.
·Analyzed and maintained business and system requirements
·Designed requirements traceability matrix to trace/manage business requirements.
·Involved in Configuration Management and Change Control Activities
·Functional Lead for various Core Banking and Finance Modules
·Involved in creating Logical Business days and transactional flowcharts for the test
team
·Product Implementation Support for Flexcube in Canara Bank, India.

·Product Training to Business Users

·Presenting prototype or functional module demo to Client Senior Management team
·Analyzing various Financial Statements and Reports and providing feedback to the
technical team on the reports
·UAT and Post Implementation Support
·Involved in GL and Chart of Accounts Configuration
·Day Zero Configuration for Bundle Pricing , Service Charge and Financial returns
modules
·Participated in Model Bank activities, pre-implementation phase.
·Involved in Test Design, Test Data Preparation, Test Execution and Defect
Management.
·Single point of contact for Integration testing.

QUALIFICATIONS Prince 2 Project Management Certification

ISTQB Certification

EDUCATION Post Graduate Diploma in January 2004 — January 2006

Management
Alliance Business School
Management Area and Specialisation - Finance

Bachelor of Engineering September' 1999 — June' 2003

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 VTU
Engineering Area & Specialisation - ELectrical and Electronics

INTERESTS Singing, Composing and Listening Music

Playing Tennis, Soccer and Cricket
Following UEFA Champions League and English Premier League
Reading
Internet Surfing

SKILL SET ·Core Banking Products – Flexcube, Universal Banking

·Life and Pension – Core Elixir
·Lenders Mortgage Insurance – Pinnacle Underwriting System
·Domain – Core Banking (Deposits, Casa, GL, Service Charges, Chart of Accounts,
Financial Statements, Treasury Services, Payment Systems), Investment Banking and
Brokerage Services, Financial Accounting, Financial Instruments and Markets, Lenders
Mortgage Insurance – Underwriting.
·MS Windows 9x/ XP/2000

·MS Office Suite 2003/2007/2010

·MS Visio 2000, Snagit 9.1.3
·MS Outlook, Mozilla Thunderbird, IBM Lotus Notes
·SQL, TOAD, Oracle, SQL Developer, DB2, BETA MAINFRAME
·XML, Altova XMLSpy
·Quality Centre 10.0, HP ALM 11.0 (Application Life Cycle Management)
·FileNet ( Enterprise Content Management)
·JIRA (Bug Tracking and Project Tracking for Software Development)
·Waterfall Model ,V-Model and AGILE METHODOLOGY

ACHIEVEMENTS Star Performance Award in TCS-AGL for Successful Managing Business Warehouse
AND AWARDS UAT
Pillar of Excellence Award in Cognizant-Wells Fargo for successful implementation fo 4
releases of e-brokerage application with Zero Production Defects, leadership and Team
Mentoring.

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