NIC Asia Bank Issues 2,000 Cards
Per Day with Entrust Solution
Challenge
NIC ASIA bank was rapidly expanding
with new branches and more customers,
CUSTOMER PROFILE
and needed an in-house card production NIC ASIA Bank is one of the largest
process that would get cards to customers private-sector commercial banks
faster. It was also contending with a looming in Nepal in terms of capital base,
EMV chip card mandate. balance sheet size, branches, ATMs,
and customer base. It has 319
Solution branches, 108 extension counters,
61 branchless banking locations,
Entrust and local partner Lead Enterprises and 464 ATMs across Nepal.
Pvt. Ltd. teamed up to provide the bank
with compact DATACARD® FP65i™ financial
card printers and Entrust Financial Instant Objectives
Issuance software. • Keeping up with customer demand
• Speeding up debit card issuance
Results
• NIC ASIA Bank can now produce
more than 2,000 cards per day, Technology
with quick EMV chip card issuance •D
ATACARD® FP65i™ financial
card printers
• Card turnaround time has decreased,
improving customer satisfaction rates •E
ntrust Financial Instant Issuance
software
• The bank expects to save 3 million
Nepalese rupees
LEARN MORE AT ENTRUST.COM
NIC ASIA Bank
The Entrust solution has been very impactful.
We have been amazed to see the performance
of these machines.
Manoj Ghimire, Officer Digital Channels’ Support, NIC Asia Bank
THE TRANSFORMATION • This complete solution is highly suited
to markets like Nepal because it’s
Keeping pace with demand affordable, easy to handle, maximizes
With customers in all financial centers uptime, and requires little maintenance
of Nepal, NIC ASIA Bank performs
approximately 25,000 transactions per •T
he end-to-end solution is reliable and
day. With recent expansion, the bank easy for branch staff to maintain
added 120 branches and onboarded more
than 500,000 customers. This dramatically MEASURES OF SUCCESS
increased demand for new debit cards.
Achieving significant savings
However, its systems couldn’t keep up.
With the new instant issuance solution in
It also faced a regulatory directive from place, card turnaround times significantly
the Nepal Rastra Bank that EMV chip decreased and customer satisfaction
cards had to replace magnetic stripe cards. rates dramatically improved. The bank
expects to employ its new instant issuance
To take its card issuance capabilities to
capability for more than 300,000 new
the next level, the bank knew it needed:
customers in the immediate future.
• A more robust system with world-class
Between the two FP65i printers, the
instant issuance functionality
bank has the capacity to produce more
• A system backed by a global leader than 2,000 cards per day. The bank also
in card personalization addressed the regulatory requirement to
issue EMV chip cards in a short time frame.
The bank issued an RFP to find the right Within a month of implementing the
instant issuance system provider. Entrust solution, the bank delivered 50,000 chip
and local partner Lead Enterprises Pvt. cards to its various branches.
Ltd. had the winning solution: two
compact FP65i™ card printers and These efforts have resulted in an expected
CardWizard® issuance software. savings of 3 million Nepalese rupees
(US $25,000) for NIC ASIA Bank.
Learn more at
entrust.com U.S. Toll-Free Phone: 888 690 2424
International Phone: +1 952 933 1223
Entrust is a trademark, registered trademark, and/or service mark of Entrust Corporation in the United States
and/or other countries. ©2020 Entrust Corporation. All rights reserved. FS21Q1-NIC-Asia-Bank-CS [email protected]
