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Assignment 4

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18 views1 page

Assignment 4

Uploaded by

yousseftarekfathallah
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Arab Academy for Science and Technology and Maritime Transport

College of International Transport & logistics

Course Name: Transportation and Logistics Modeling Semester: Winter 2015/2016

Assignment 4
Q 1: Bank with one teller; Arrival of customers follows exponential distribution with an average
of one customer every 2 minutes E(2). The customer arrives at the gate then head to the
waiting area. The Waiting line is limited to 7 customers. When his turn comes, the customer
goes to the teller. Service time follows normal distribution with an average of 5.4 minutes and a
standard deviation of 0.25 minutes N(5.4,0.25). Simulate the operation.

Q 2: Same bank as before, but with two tellers and 40% of arriving customers first sit at a desk
and fill out forms. Time to fill forms takes between 2.5 and 5.5 minutes U(4,1.5). Assume total
customers in the bank cannot exceed 13. Simulate the operation.

Q 3: Same bank as Q1, but the customers are divided into elite and normal customers with elite
customers amount to 5% of the customers. The elite customers have a different waiting area
and service time. Service time for elite customers follows normal distribution with an average of
2.4 minutes and a standard deviation of 0.5 minutes N(2.4,0.5). Simulate the operation.

Q 4: Same bank as Q2, but the samples taken are as follow:

# Arrival Start filling form End Filling Form Start Service End Service
1 8:32:00 8:32:00 8:34:00 8:42:00 8:47:00
2 8:36:00 8:36:00 8:39:00 8:46:00 8:52:00
3 8:40:00 8:50:00 8:57:00
4 8:44:00 8:44:00 8:48:00 8:54:00 8:59:00
5 8:46:00 8:46:00 8:48:00 8:56:00 9:02:00
6 8:47:00 8:47:00 8:50:00 8:57:00 9:04:00
7 8:49:00 8:49:00 8:53:00 8:59:00 9:04:00
8 8:52:00 9:02:00 9:08:00
9 8:55:00 8:55:00 8:57:00 9:05:00 9:12:00
10 8:58:00 9:08:00 9:13:00
11 9:00:00 9:00:00 9:03:00 9:10:00 9:16:00
12 9:04:00 9:04:00 9:08:00 9:14:00 9:21:00
13 9:05:00 9:05:00 9:09:00 9:16:00 9:19:00
14 9:08:00 9:09:00 9:11:00 9:20:00 9:25:00
Simulate the operation.

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