Lenovo 360

Handbook
June 2023
Version update 27th June

2023 Lenovo. All rights reserved.

 On any page click this icon to return to

Contents this Contents page

• Introduction to Lenovo 360 • Partner Incentives

• Lenovo 360 - Better Together
• Lenovo 360 Competencies • Lenovo Elevate
• Expand your expertise • StarSeller
• Benefits of Lenovo 360 Competencies • Deal Registration
• The Learning Paths • New Customer Bonus
• The Accreditations • LEAP Lenovo Expert Achievers Program
• Lenovo TruScale
• Lenovo Services
• Lenovo 360 Status
• Lenovo 360 Tiers
• Lenovo 360 Engage Tier benefits • Partner Tools
• Accreditations required • Lenovo Partner Hub
• Lenovo 360 – Key Principles • Product Catalog
• Lenovo 360 Incentives • Lenovo Bid Platform
• L360 Expert , Etail and other tier levels • Marketing Asset Builder
• OEM program • Customer Solution Studio
• Track your progress
• Help & Support

2023 Lenovo. All rights reserved.

Introduction
to Lenovo 360
Evolving our world together through
a powerful channel framework.

2023 Lenovo. All rights reserved.

100% committed to channel evolution
Return to Contents

We live in a world of
perpetual change.

Our ability to adapt

is what determines
our success.

This is why we’re

developing the
Lenovo 360 framework.

2023 Lenovo. All rights reserved.

Adapting to modern
market conditions
Return to Contents

B2B buyer journeys are growing more

complex and harder to influence.

92% of IT leaders are considering as-a-Service,

due to changing business models (Lenovo).

70% to 80% of B2B buyers prefer self-service

and remote transactions (McKinsey).

Prospective buyers typically spend 62% of their

time on independent, online research (Gartner).

2023 Lenovo. All rights reserved.

Lenovo 360 journey Apr
2023
L360 enhancements “Programs” Acceleration
• New L360 Engage & incentive announcement
• L360 Circle announcement
of ONE Lenovo across EMEA
Feb
2023

Apr
2022
Org Go Live in EMEA “People”
• Unified Partner engagement for PC & ISG
Oct
• Lenovo aligned Org pilot in GAT under single
2021 leadership
Lenovo 360 launch
• L360 framework – People, Program,
2020 Tools
Project Velocity “Tools” • Unification of Channel organization for
• Speed & Simplicity PC & ISG
• Lenovo Partner Hub, Lenovo
Bid Platform

Source: Lenovo Internal data

2023 Lenovo. All rights reserved.

Evolving our world together
Lenovo 360 helps partners adapt Return to Contents
to change with strength, agility
and expertise.

Drive mutual growth using

a flexible framework.

Combine solutions, sales

enablement and incentives.

Work together to enhance agility,

competitive position and revenue.

2023 Lenovo. All rights reserved.

How can Lenovo 360
work for you?
Return to Contents

Strengthen your position

Choose from our broad portfolio of hardware,
software and services.

Respond to customer needs

Use agile sales models to match the latest
tech with emerging trends.

.
Invest in your success
Take advantage of the expertise, incentives
and tools within our ecosystem.

2023 Lenovo. All rights reserved.

Lenovo 360 is…
Return to Contents

Realizing the
Full Power of
Lenovo through our
global channel
ecosystem.
2023 Lenovo. All rights reserved.
What is happening in the Channel?
Return to Contents
The 2 Channel Megatrends

e-tail

Outcome based
Service & Solution Channel
Service driven, HW attached

Solution
Transactional
Operational

VAR Complex offering

Efficiency

Channel
Vertical approach
HW driven, Service attached
Co-selling
Simple offering SI
Segment Volume approach
Tool Automation
MSP
Distis

Our Ambition: Enable all of our Partner’s Growth Journey

2023 Lenovo. All rights reserved.

 2022 2023
Key Objectives: Return to Contents

Framework to support strategy and drive L360

Tier Envy
People Enable Partner Message:

Strengthen your position

Respond to customer needs
Investing in your success
Programs
– through Enable, Connect & Grow
Connect

Tools

Grow
2023 Lenovo. All rights reserved.
Investing in success with Lenovo 360
Return to Contents

Enable Connect Grow

Outcome-based solutions Specialists, tech advisors New Channel Incentives,

and Services resources, to support our depth of Competencies and Status
marketing campaigns and portfolio, local Partner
enablement tools events & engagement

Brought to life through the power of Lenovo Partner Hub

2023 Lenovo. All rights reserved.

Learn more about Lenovo 360 12
Enable
Lenovo 360 enables you with a range of Return to Contents
tools and flexible commercial offerings.

Lenovo Lenovo Lenovo 360

360 Marketing 360 Solutions Enablement Tools

Access time- Leverage our Simplify working

saving tools and sales motions together using
customizable and solutions to dashboards
content improve your and tools
agility

2023 Lenovo. All rights reserved.

Connect
Lenovo 360 brings you closer to specialist Return to Contents
resources, partners and experts.

Lenovo
Lenovo 360 Partner End Customer Partner
360 Circle Advisory Search Communities
Councils

Join our Attend virtual Find your local Access

community of or face-to-face account resources
sustainability- events to learn representative and support
focused business and share systems to
partners feedback accelerate
growth

2023 Lenovo. All rights reserved.

 Lenovo 360 Circle Return to Contents

A circular eco-system partnership community to influence and support

new market needs by 2025 while accelerating decarbonization

Business Model Collaborative UN 2030 Agenda

Transformation Leadership Role Model

Make your first steps in sustainability Shape your ESG Objectives Accelerate your ESG Path

CONNECT LEARN LEAD

2023 Lenovo. All rights reserved.

Grow with Lenovo 360 Engage Return to Contents

Lenovo 360 Engage supports Partners in learning

and earning, accelerating business growth.

Lenovo 360 Lenovo Lenovo 360

Competencies 360 Status Incentives
Progress along Learning Paths Achieve recognition and rewards Benefit from financial
to develop and expand expertise, – Partner organizations gain incentives, as an individual seller
create more customer value, and Status through Accreditations and Partner organization.
accelerate business growth. and Tiers.

2023 Lenovo. All rights reserved.

Lenovo 360
Competencies
Progress from learning paths to leading growth.

2023 Lenovo. All rights reserved.

Expand your expertise
How does the Lenovo 360 Competencies program work? Return to Contents

1 2 3 4 5
There are Individual sellers Learning Paths Sellers can earn Partner
five Competencies can follow Learning are completed Credentials and organizations can
as go-to-market Paths to develop by combining Certifications as earn Accreditations
categories, which Competencies. learning modules they complete for strategic
drive development. and Courses. Learning Paths. areas based
on individual
achievements.

2023 Lenovo. All rights reserved.

Benefits of Lenovo 360 Competencies
Return to Contents

Individual benefits Company benefits

Become a Increase
trusted advisor customer value

Broaden your Grow revenue

skillset streams

Close more Gain access to

deals new markets

2023 Lenovo. All rights reserved.

What are the Learning Paths ?
Competencies are categories that focus on specific areas. Return to Contents
They involve a combination of Courses and learning modules within each Learning Path.
Partners will be able to track individual and firm level progression of Learning Paths, credentials & certifications via new LPH
dashboards
Lifecycle Services Workforce Performance Infrastructure Advanced Infrastructure TruScale

Data Center Sales Data Center

Sustainability Services Modern Workplace Device as a Service
Technical Sales

Intelligent Devices Storage

Workstation Cloud Solutions Infrastructure as a Service
Support Services

Intelligent Devices Cloud Sales Client Virtualization

Configuration Services Smart Collaboration Solutions

Infrastructure Client Data and

Support Services Virtualization Sales Analytics Solutions

Infrastructure Data and

Managed Services Analytics Sales

2023 Lenovo. All rights reserved.

Where do Lenovo 360 Learning Paths lead?
As individuals follow the Learning Paths, there are Return to Contents
three different levels of qualification they can achieve.

1 2 3
Courses Credentials Certifications
Complete a course and earn Lenovo Combine certain Courses and take an Complete a combination of extended
Expert Achievers Program (LEAP) points exam in order to unlock a Credential. courses and diagnostic solution solving.
(selected courses only). Participants need to pass an exam
The Credentials can be displayed on validated by a third-party organization.
a seller’s LinkedIn profile, or other
professional networks, using a badge These Certifications are intended to
that is issued by Lenovo. represent an industry standard, and they
are also demonstrated with a badge.

2023 Lenovo. All rights reserved.

Which Accreditations?

Lenovo 360 Accreditations for Specialist partners comprise: Return to Contents

• Only specialist level announced

Modern Smart in EMEA
Workstation Storage
Workplace Collaboration
• Geo specifies the # of people
required per accreditation
e.g. 3 for modern workplace

Advanced Data Software Defined Software Defined

Data Center Infrastructure Infrastructure • Accreditations used as
Center
Sales Solutions qualification criteria for Tiers
(red) and Expert programs
(Blue)
e.g. IDG Platinum requires Modern
Infrastructure Device-as-a- Infrastructure- Workplace & IDG Lifecycle Services
Intelligent Devices
Solutions Lifecycle Service as-a-Service
Lifecycle Services
Services

2023 Lenovo. All2023

rights
Lenovo.
reserved.
All rights reserved.
Accreditation – Time Commitment
Accreditation Specialist Users for Company overall to be Accredited Comments
Modern Workplace 2 Hours 3 Users required No credential (course tests only)
3 Learning paths consisting of 7
mandatory courses + 8 elective
courses
1.5 hours + 30-minute exam 4 Users required Workstation Credential
Workstation 4 courses
1.5 hours + 30-minute exam 4 Users required Smart Collaboration Credential
Smart Collab 3 courses
2.25 hours + 3, 30-minute 3 Users required Sustainability Services (Credential) + Support Svs- IDG
assessments (Credential) + Configuration Svs (Credential)
Intelligent Devices Services 15 courses
2.5 hours + 3, 30-minute 3 Users required Sustainability Services (Credential) + Support Svs-ISG
assessments (Credential) + Managed Services (Credential)
Infrastructure Solutions Services 11 courses
1.5 hours + 30-minute 2 Users required TruScale DaaS (Credential)
assessment
TruScale DaaS 6 courses
1.5 hours + 30-minute exam 2 Users required TruScale IaaS (Credential)
TruScale IaaS 4 courses
12 hours + 3, 90-minute exams 2 Users required LCV Solutions (certification) + Cloud Solutions
SDI Solution 39 courses (certification) + Data & Analytics Solutions (certification)

5.5 hours + 90-minute exam 2 Users required Storage Sales (certification)

Storage 20 courses
12 hours + 90-minute exam 2 Users required Data Center Sales (certification)
Data Center Basics 37 courses
12 hours + 90-minute exam & 30- 2 Users required Data Center Technical Sales (certification) + TruScale IaaS
minute assessment (credential)
Advanced Data Center 32 courses
4.5 hours + 3, 30-minute 1 User required LCV Sales (credential) + Cloud Sales (credential) + Data &
assessments Analytics Sales (credential)
SDI Sales 2023 Lenovo. All rights reserved. 10 courses
Lenovo 360
Status
Your pathway to grow expertise and revenue.

2023 Lenovo. All rights reserved.

Lenovo 360 Status Return to Contents

There are two types of Status – Accreditations and Tiers.

Achieving Status provides direct and indirect benefits:

✓ Incentives for Partners and sellers.

✓ Rewards tailored for specialist skills.
✓ Improved customer experience.
✓ Specialist knowledge and skill.
✓ New market opportunities.
✓ Specific incentives based on your region.

2023 Lenovo. All rights reserved.

 Return to Contents
Lenovo 360 Incentive
– Partner Rebate
Quarterly program – online visibility on lenovopartnerhub.com

Guaranteed rebates - paid directly to partners

Platinum
Gold

Full commercial product range

PC (IDG)
Infrastructure (ISG)
Services (SSG)

Incremental earning opportunities for Experts

Lenovo360 (Better Together, TruScale, Outcome Based
Solutions)
Workstation, Smart Collaboration, Data Management
Solutions, Services

StarSeller Bid Discount Vouchers

2023 Lenovo.
2023 Lenovo.
All rights
All reserved.
rights reserved.
Lenovo 360 status & programs FY23/24
New partner framework from April 2023

Return to Contents

360

Platinum Plus360
Intelligent Infrastructure
Platinum360
Devices Solutions
Platinum Platinum
Better Together
Gold Gold

Authorized Elevate Authorized

Expert programs Expert programs

Distributor
2023 Lenovo. All rights reserved.
Lenovo 360 Tiers
360

Return to Contents
360 combines Intelligent Devices, Infrastructure
Solutions and associated Services.
There are two 360 Tiers:
Platinum 360 and Platinum Plus 360.
360

Tiers depend on both revenue, services pen rate and

Accreditations. Platinum Plus360

Platinum360
Every Tier requires Accreditation in Intelligent
Devices, Infrastructure Solutions and Services.

Partners qualify based on regional nomination.

2023 Lenovo. All rights reserved.

Lenovo 360 Tiers
Intelligent Devices
Return to Contents

Within Intelligent Devices

there are two Tiers:
Gold and Platinum. Intelligent
Devices
Tiers depend on revenue, services pen rate
(Platinum only) and Accreditations.
Platinum

All Tiers require Intelligent Devices Gold

Accreditations. Platinum also requires IDG
Lifecycle services accreditation

Partners qualify based on

regional nomination.

2023 Lenovo. All rights reserved.

Lenovo 360 Tiers
Infrastructure Solutions
Return to Contents

Within Infrastructure Solutions

there are two Tiers:
Gold and Platinum. Infrastructure
Solutions
Tiers depend on revenue, services pen rate
(Platinum only) and Accreditations. Platinum

Gold
All Tiers require Infrastructure Solutions
Accreditations. Platinum also requires ISG
Lifecycle services accreditation

Partners qualify based on

regional nomination.

2023 Lenovo. All rights reserved.

Lenovo 360 Tiers
Within Lenovo 360 Engage we also have Return to Contents
an Authorized program

Infrastructure
Solutions &
All registered partners on lenovopartnerhub.com
can benefit from the Authorized program and
Intelligent
can start their journey to the Gold status Devices

Authorized

2023 Lenovo. All rights reserved.

 Lenovo 360 Engage program benefits
Platinum 360
Platinum Gold
Authorized

Marketing & Technical Support P P P P

Product Training P P P P
Special Bid Orders P P P P
Access to LenovoPartnerhub.com portal & Tools P P P P
Newsletter & Announcements P P P P
Use of Lenovo Logo and Member Level Emblem P P P P
LEAP (Lenovo Expert Achievers program) P P P P
Deal Registration (selected countries) P P P P
New Customer Bonus (selected countries) P P P P
Partner $ Rewards P P P P
Demonstration Units P P P P
StarSeller Program Eligibility P P P
Lenovo Sales Dedicated Contacts P P P
Co-Marketing Budget P P P
Access to Lenovo Leads P P P
W arranty Service Provider Access P P P
Dealer Locator Listing P P P
Marketing Development Funds P P
Quarterly Business Review with Lenovo P P
Lenovo 360 Benefits P

* to be confirmed soon

2023 Lenovo. All rights reserved.

FIND OUT MORE
EMEA Tiers Accreditations required
For FY24 BPs will get their tier assigned in April ’23 - even without Accreditations,
BPs need to complete Accreditations within 12 months.(March 2024)
IDG Discrete Tiers
Modern Workplace Accreditation
Gold

Platinum
Modern Workplace Accreditation and IDG Lifecycle services Accreditation

ISG Discrete Tiers

Gold
Data centre Accreditation and Advanced data centre Accreditation
Data centre Accreditation, Advanced data centre Accreditation and Infrastructure Solutions
Platinum
Services Accreditation

L360 Tiers
Platinum 360
Modern workplace Accreditation, IDG lifecycle services Accreditation and
Data Centre Accreditation, Advanced Data Centre Accreditation and Infrastructure Solutions
Platinum Plus 360 Services Accreditation

Expert Tiers
Workstation Credential: Other offline requirements need to be fulfilled for the expert program
Workstation Expert / Expert Plus

Smart Collaboration Expert / Expert Plus Smart Collaboration Credential: Other offline requirements need to be fulfilled for the expert program

Data Management Solutions Expert Storage Accreditation, SDI sales Accreditation and SDI Solutions Accreditation: Other offline requirements need to be fulfilled for the expert program

Services Expert/ Expert Plus Support Services accreditation and TruScale DaaS Credential: Other offline requirements need to be fulfilled for the expert program

2023 Lenovo. All rights reserved.

 Lenovo 360 – Key Principles
Partners achieve annual status through a combination of

1 revenue, services (selected tiers) & accreditations.

Four zones allow greater flexibility for varying market
thresholds
Return to Contents

2 Richest rewards for Platinum 360 partners who invest and

grow across the full portfolio

“Discrete” Platinum & Gold tiers support partners on their

3 L360 journey with incremental benefits for cross-BG
growth (Better Together)

4 Silver & Gold tiers combined with enhanced Elevate

program to support partners at the start of their Lenovo
journey

2022 Lenovo.
2023 Lenovo Internal.
All rightsLenovo
reserved.
Restricted.
 LENOVO 360 INCENTIVES Return to Contents

Distributor Program Principles

1 Simplified rebate schemes for all tiers with greater

predictability and increased “Tier envy” Program
Element
Intelligent Devices Infrastructure
Solutions
Base All Products All Products

2 Common look and feel to program schemes for all

Tiers & program types with greater emphasis on
strategic offerings & cross-BG growth
Growth

Strategic
TopSeller SMB/MM
CDI
Premier Services
SMB / MM
TopChoice & CDI
Premier Services
DaaS Storage / Solutions
S&P IaaS

3 Increased IDG / ISG harmonisation including move to L360 Cross-Business Group Growth Accelerator*
SMB/MM from existing Covered/Uncovered model (ISG
Distribution) * For eligible distributors only

4 Continuation of successful EMEA programs

(e.g. Expert, StarSeller & LEAP) including significant
NCB enhancements for ISG and IDG

2023 Lenovo. All rights reserved.

L360 Expert , Etail and other tier levels Return to Contents

No change in rebate schemes

Workstation Experts must be at least ID Gold tier (as Silver ends)

Expert and Etail programs will be renamed

‚Elite‘ will be replaced by ‚Plus‘
‚Specialist‘ will simply be dropped from the name
Etail programs renamed to stay aligned to Platinum/Gold
Workstation Expert Specialist
Workstation Expert Plus Elite
Smart Collaboration Expert Specialist
Smart Collaboration Expert Plus Elite
Smart Collaboration Expert Distributor (no change)
Services Expert Plus Elite
OEM Expert
Education Expert

ThinkAgile and Storage Expert >> Data Management Solutions Expert

Etail Gold >> Etail Platinum

Etail Gold Commercial >> Etail Platinum Commercial
Etail Gold GAT >> Etail Platinum GAT
Etail Silver >> Etail Gold
Etail Silver Commercial >> Etail Gold Commercial
2023 Lenovo. All rights reserved.
 Return to Contents
What it means to become a..
OEM Partner
OEM dedicated systems
Extended Lifecycle product portfolio

Project Management team to validate your customised solution

Dedicated team of OEM Pre-sales Solution Experts
Dedicated OEM Sales Team resources
Flexible OEM Services

Access to OEM Special Bids

Eligible to benefit from Engage Program

Ongoing refresher training modules - OEM, ThinkEdge, Think & Lenovo

products

FIND OUT MORE

2023 Lenovo. All rights reserved.

37
Track your progress
Visit Lenovo Partner Hub to access our helpful dashboards Return to Contents

Lenovo 360 Lenovo 360

Status Dashboard Incentives Dashboard
• View requirements • Track progress in current
for Status. Incentives.
• Track progress towards • Easily view the Incentives
Tiers and Accreditation. that have been earned.

Access the dashboard here

2023 Lenovo. All rights reserved.

Partner Incentives
2023 Lenovo. All rights reserved.
 Lenovo 360 - Better Together
Additional rebates for cross-selling
Return to Contents

Sell Lenovo – IDG, ISG and Services

Leverage Lenovo‘s expertise

Grow across business units

Boost rebates - up to 30% additional

2023 Lenovo. All rights reserved.

Lenovo 360 - Better Together
Return to Contents

Boost rebates - up to 30% additional

IDG Up to IDG rebate

ISG ISG rebate
+30% SSG rebate
SSG

IDG and ISG IDG rebate

Up to
targets ISG rebate
achieved +20% SSG rebate
2023 Lenovo. All rights reserved.
 Return to Contents

Here’s a simple quarterly incentive program,

designed to elevate your rewards.

❖ Partners choose - IDG and/or ISG

❖ Achievable quarterly revenue goals
❖ Online interaction, tools and support
❖ Rebates paid directly to the partner bank account

FIND OUT MORE

2023 Lenovo. All rights reserved.

42
 Return to Contents

StarSeller
As part of the Lenovo 360 Engage, StarSeller offers Lenovo business
partners incentivised bonuses for selling selected products in both IDG
and ISG for SMB and Mid-Market bids.

Improve your margins

Motivate your teams

The more you sell, the more you earn.

Earn in both business groups, spend across

the IDG and ISG portfolio in SMB
2023 Lenovo. All rights reserved. Find out more about Starseller
 What is StarSeller Points to note
Who is it for? Return to Contents
• Lenovo 360 Engage and TopTargets Elevate Business Eligible for Resellers registered at
Partners Lenovopartnerhub.com in Lenovo 360 Engage
• For L360: You’ll just need to accept the terms and Program and TopTarget groups in Elevate
conditions to be signed up in LPH.
• For Elevate: You’ll need to accept TopTargets in both
IDG and ISG and the accept terms and conditions to be Only small and medium-sized end user
signed up in LPH. businesses are in scope.

How does it work?

• You’ll receive rebates for the products you sell Available for both IDG and ISG
selected in the StarSeller program.
• These rebates are accumulated over each financial
quarter. StarSeller can be used for Demo
• At the end of the quarter, you’ll receive a unique purchases in IDG
voucher code for each business group.
• Apply that voucher to an SMB or Mid-Market end StarSeller is eligible for BPs based in
user bid in the Lenovo Bid Portal, and you’ll get up Western and South Eastern Europe
to 10% discount on the total bid value per use.
2023 Lenovo. All rights reserved.
 Deal Registration: Return to Contents

get credit for every sale

Safeguard your sales and protect your hard
work for 180 days without re-registering by
using the Lenovo Bid Portal.

You can register your bids quickly and easily, anywhere, at any
time by taking five minutes to enter a few customer details.

We help you to win new customers, build loyalty and close more
sales. Simplify your customer bonuses and deal registration and
grow your sales revenue with end-to-end price management.

2023 Lenovo.
2023 Lenovo.
All rights
All reserved.
rights reserved.
 What is Deal Registration Points to note
Return to Contents

Offers level of protection via a price advantage Eligible for Resellers registered at
compared to other Business Partners Lenovopartnerhub.com

IDG: Only small and medium-sized end user

Partners must demonstrate investments made
businesses are in scope
for a deal or project to be considered for
approval by Lenovo. Justification is important! ISG: All Business Types (small exceptions may apply)

Deal Reg is price protection against all bids 1. A simple web interface
raised within the period of 90 days which can
2. Move seamlessly from approved registration
be extended later by extra 90 days
to price quote with one click
3. Stackable with New Customer Bonus!

2023 Lenovo. All rights reserved.

New Customer Bonus:
Earn rewards for new business
Use the Lenovo Bid Platform to generate a discount voucher for
your business when you introduce a new customer to Lenovo,
or a customer that hasn’t traded with Lenovo within a
predefined period.

This simple web interface is built into the Lenovo Bid Platform,
allowing you to easily combine a New Customer Bonus with your
price quotes and deal registration processes.

The process is designed to be quick and simple, making it easy for

you to unlock greater profit margins on your sales activity.

START NOW Demo video of how to create a

New Customer Bonus

2023 Lenovo.
2023 Lenovo.
All rights
All reserved.
rights reserved.
 Return to Contents

Make Partnering with Lenovo Easy And Profitable!

❖ Sell and Earn - convert sales to reward points

❖ Learn and Earn - collect points for training and certification

❖ Reward people - redeem earned points, get gift cards

❖ Company benefit - more skills, broader portfolio, more profit

FIND OUT MORE

2023 Lenovo. All rights reserved.

Channel the power of

A partner’s introduction to
providing everything-as-a-service
with Lenovo

2023 Lenovo. All rights reserved.

 12.44% of the global managed
services market
Return to Contents

CAGR expected until 20271

The growing
market for XaaS of IT leaders a

Fast, reliable access to the latest

92% re considering
increasing XaaS
over the next 2 years
technology is critically important.

IT leaders prefer X-as-a-Service for its

flexibility, cost-efficiency and agility. 1 in 4 CIOs would
replace most or all of
their technology, but they
need the right model

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 Maximize the Opportunity
Reap the rewards of everything-as-a-
service. Minimize your risk and
For every customer, every maximize your opportunities in a
need and opportunity. thriving market.

Respond with Agility

Lenovo TruScale easily enables you to create
comprehensive, scalable everything-as-a-service Put your customers first with
solutions, which dynamically adapt to your an agile business model that
customers’ needs. From the pocket to the cloud, achieves their vision for IT.
we’ll work with you to supplement your existing
customer offering.
Partner with Ease
Get there with Lenovo TruScale
Conveniently offer your
customers simple, scalable
and tailored solutions.

2023 Lenovo. All rights reserved.

 Return to Contents

Unleashed tech empowers your Flexible IT infrastructure to Delivering a user

teams anywhere in the world innovate without limits experience that matters

• Predictable payment under a • Right-sized infrastructure • Single supplier for hardware,

simple contract, no upfront costs • Seamlessly integrates with your software and service solutions
• Standardize global procurement, other solutions • Customer-first tech selection
with one proven partner • Adaptable, pay-as-you-go model • Industry-best reliability and uptime
• Access industry’s broadest • Proven, highly secure infrastructure
portfolio, from pocket to cloud • Buy what you need, when you need

2023 Lenovo. All rights reserved.

 Return to Contents

Lenovo Services: simply

transform customer businesses
Drive business transformation and deliver a more flexible
modern workplace.

Optimised services can relieve the burden on their IT teams and create
efficiencies throughout their entire IT lifecycle. Whether it’s simplifying a
sprawling estate, moving services to the cloud, or providing scalable
resource, Lenovo Services can take care of it while enhancing your
customers’ security and agility.

Planning Configuration
Deployment Support & Protection
Managed Services Asset Recovery

FIND OUT MORE

2023 Lenovo. All rights reserved.

Partner Tools
2023 Lenovo. All rights reserved.
Everything you need is available through Lenovo
Partner Hub, including a speedy Bid Portal for best
prices, easily accessible product information, training
and sales and marketing support.
VISIT LENOVO PARTNER HUB WWW.LENOVOPARTNERHUB.COM

Lenovo Partner Hub benefits

Give your business the Maximise opportunities and Protect your sales Earn rewards for new Build your own marketing
competitive edge with close more deals with pricing opportunities using business with campaigns using
Lenovo 360 Engage support from Lenovo by Deal Registration New Customer Bonus Marketing Asset Builder
creating a Bid Request
2023 Lenovo. All rights reserved.
Partner Dashboards –
Track Your Program Performance
Return to Contents

1. Home Landing Page Dashboard

1a. Performance Dashboard*
Select Performance from the left-hand menu.
From here you will find a dashboard overview with
drilldown capabilities for more detailed information.

View a quick preview of your

total Lenovo business here

*Coming soon

2023 Lenovo. All rights reserved.

Product Catalog
Product Catalog is designed to give you complete access, in one single place, to
information about Lenovo:
• Products
• Services
• Accessories
• Relevant assets

We want to empower you to:

• Easily sell Lenovo products and services

• Create the right solutions for your customers

The Product Catalog equips you to configure and sell Lenovo products and services by
providing easy access to relevant information, tools and assets to cater to your customer’s
needs
Visit the Product Catalog on LPH from the top menu “Products & Services”
2023 Lenovo. All rights reserved.
Product Catalog Overview
What you can do with the Product Catalog in Lenovo Partner Hub
Return to Contents

Find and download a price list.

Use the search function, use different filters, and compare product functions to narrow down to the
right product for your customer.

Use the new solution list function to build customized solutions for your customer

Use the configuration tools to configure a data center product.

View detailed technical specifications, find all recommended and compatible services, search for
accessories, and find all relevant assets of any product at a single place.

Create a bid request for a selected product or a customized solution.

2023 Lenovo. All rights reserved.

Lenovo Bid Platform:
manage competition more
efficiently
Raise and manage new bids more quickly using the Lenovo Bid
Platform, which can be accessed via the Lenovo Partner Hub.

It’s designed to be intuitive and work quickly. It helps to accelerate

the bidding process, enabling more efficiency for your business and
those of your customers.

Using the Lenovo Bid Platform, you can easily configure deals for
your specific end customers or target audiences and raise bids
across the whole of Lenovo’s technology offering, from end-to-end.

Lenovo Bid Platform is the smarter way to manage your:

• Deal registrations
• New customer bonus and StarSeller
• Bid requests
• Leads START CREATING YOUR BID
TODAY

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2023 Lenovo.
All rights
All reserved.
rights reserved.
 What is Lenovo Bid Platform Return to Contents

Take off the shelf TopSeller/TopChoice products for Keep your business moving quickly!
next day delivery or create your own configuration You can receive a Lenovo quote just in two
minutes, with instant approval on almost all bids

Build your solution! Safeguard your hard work!

Complete with Lenovo Premier Services It’s easy to get New Customer Bonus or
and best-selling Accessories or Monitors protect your project with Deal Registrations

DOWNLOAD THE USERGUIDE

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 Return to Contents

Marketing Asset Builder: create

more relevant marketing
Build your own channel marketing
campaigns using our self-service tool that
helps to customise ready-made assets.

Whether you want to focus on a specific product or a

wide range of solutions, you’ll find a full program of
marketing support and training available that can help
to strengthen your marketing activities and grow your
revenue. Access key campaign assets such as emails,
web banners, print flyers and large-format posters –
then personalise them with your own logo and contact
details to quickly and conveniently create accurate,
consistent, co-branded communications.

VISIT MARKETING ASSET BUILDER

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 Return to Contents

Customer Solution Studio:

Customise ready-made sales material
Personalise your communications - Quickly customize sales templates

Tailored recommendations for new or highly relevant solutions.

Co-branded datasheets and brochures

Ready-made templates covering a wide range of products and solutions.

VISIT CUSTOMER SOLUTION STUDIO

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Help & Support
2023 Lenovo. All rights reserved.
Demo Videos: Return to Contents
Discover the range of helpful tools and services available on the
Lenovo Partner Hub.

Tutorial videos designed to:

Help your business unlock more efficient workflows

Seek out relevant information on Lenovo products and services

Drive greater profit by winning more sales

Visit our Demo Videos page to learn more about:

• Navigating the Partner portal
• Services Bid Tutorials
• Partner Engage Program
• Product Catalogue
• Lenovo Bid Platform
• And more... WATCH THE DEMO VIDEOS

2023 Lenovo. All rights reserved.

How to contact us Return to Contents

• Partner Hub Helpdesk:

– Send an email to: [email protected]
– Or use the «Live Chat» button on Lenovo Partner Hub and Chat with
Heldesk directly

• Partner Engage Program Helpdesk:

– Send an email to: [email protected]

2023 Lenovo. All rights reserved.

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Want to know more?
• Visit the Lenovo Partner Hub page.
• Ebook: Explore the Lenovo 360 framework.
• Ebook: Understand Lenovo 360 Engage
• Guide: Lenovo 360 Status.

Find out more on the Lenovo Partner Hub, or speak to your Lenovo Channel Account Manager