SURMOUNT INTERNATIONAL SCHOOL

TARAMANDAL, GORAKHPUR

SESSION: 2023 - 24

Standard: XII Subject: Business Studies (054) WORKSHEET

UNIT A: Principles and CH-Staffing

Duration:
Functions of Management

Choose the correct alternatives:

1. Estimating Manpower Requirements include _________________

a. Financial Expenses
b. Training Expenses
c. Selection Expenses
d. Number and types of persons required.
2. Main aim of Recruitment is _____________
a. To attract less candidates
b. To attract more and more candidates.
c. To call selected candidates
d. None of these
3. Staffing is ___________ function
a. Managerial Function.
b. Planning
c. Budget
d. Top Level Function
4. Which test is helpful in assessing the individuals? capacity for learning new
skills?
a. Aptitude Test.
b. Personality Test
c. Trade Test
d. Intelligence Test
5. Identify the correct sequence of the steps involved in the selection process.
(a) Medical Examination, Contract of Employment, Reference and Background Checking, Selection
Decision, Job Offer
(b) Reference and Background Checking, Selection Decision, Contract of Employment, Medical
Examination, Job Offer
(c) Job Offer, Reference and Background Checking, Selection Decision, Medical Examination, Contract
of Employment
(d) Reference and Background Checking, Selection Decision, Medical Examination, Job Offer, Contract
of Employment.
6. Which of the following activities lie within the scope of the Human Resource Department?
(a) Formulating compensation and incentive plans
(b) Ensuring healthy labour relations and union-management relations
(c) Creating provision for social security and welfare of employees
(d) All of the above.

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7. Which of the following is not a benefit of training and development to an organisation?
(a) Help to avoid wastage of efforts and money
(b) Enhance employee productivity.
(c) Lead to a better career of the individual
(d) Reduce absenteeism and increase employee turnover

8. Under the _______ method of training, a trainee is put under the guidance of a master worker.
(a) Internship training
(b) Vestibule training
(c) Apprenticeship training.
(d) Induction training

9. ________ is suitable for filling casual vacancies when the workload is high or when a certain number of
permanent workers are absent.
(a) Direct recruitment.
(b) Labour contractors
(c) Advertising on television
(d) Placement agencies and management consultants

10. __________ is the process of introducing the selected employee to other employees and familiarising
him with the rules and policies of the organisation.
(a) Orientation.
(b) Selection
(c) Training
(d) Recruitment

SHORT QUESTION ANSWER

11. “There is no need of human resource planning as so many people are available in the market these days.”
Do you agree with this statement? Give reasons.

12. Staffing as a part of Human Resource Management includes many specialised

activities. Explain any three such activities.
13. Explain why staffing is considered as the most important part of Human Resource Management?
14. State the steps involved in staffing process.

15. Mention importance of training and development.

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 16 . ‘Internal sources of recruitment are better than external sources of recruitment.’ Do
you agree with this statement? Give any two reasons in support of your answer.
17. State the benefits of employee’s training.
18. State the meaning of placement as a staffing function.
19. Outline the scope of human resource development.
20. Why is selection regarded s negative process?

LONG QUESTION ANSWER

21. Atul-The Assistant Manager, Vikas-the Marketing Head and Leena-The Human
Resource Manager of ‘Montac Enterprises Ltd.’ decided to leave the company.
The Chief Executive Officer of the company called the Human Resource Manager, Leena
and requested her to fill up the vacancies before leaving the organisation. Leena
suggested that her subordinate Miss Rama Wadhwa is very competent and trustworthy,
if she could be moved up in the hierarchy, she would do the needful. The Chief Executive
Officer agreed for the same. Miss Rama Wadhwa contacted ‘Smith Recruiters’ who
advertised for the post of marketing head for ‘Montac Enterprises Ltd’. They were able to
recruit a suitable candidate for the company. Atul’s vacancy was filled up by screening
the database of unsolicited applications lying in the office.

i. Name the internal/external sources of recruitment used by ‘Montac Enterprises Ltd.’

to fill up the above-stated vacancies.
ii. Also state anyone merit of each of the above-identified source of recruitment.

22. What is meant by ‘Selection’? Explain any five steps involved in the process of
selection of employees.

23. Provide any four limitations of using internal sources of recruitment.

24. What do you meant by ‘on the job training’? Explain any three methods of ‘off
the job’ training.

25. Hamish is working as a supervisor in a company. Due to his hard work he is

promoted to the post of Production Manager. Now the post of supervisor is vacant and
no one can be transferred or promoted to this post. Name the source of recruitment the
company will use to fill up this post. State any three advantages of using this source of
recruitment.

26. While selecting employees, an organization is not giving any priority to disabled
candidates, weaker sections in the society and even women. Identify the values
missing in the company’s selection process and also suggest a remedy.

27. Resolutions Pvt. Ltd. is a publishing company. Its book on Business Studies for class
XII is in great demand. As a result, the employees in the marketing department are
always racing against time. The employees have to work overtime and on holidays to
cater to the demand.
Managers in the marketing department are under stress as they have to handle more
than two territories. The work stress has led to dissatisfaction among the employees
and managers.

1. Name and explain the step of staffing process which has not been performed
properly.

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2. State the next two stages immediately following the step identified in part ‘a’.

28. Prashant, the Director of a company, is planning to manufacture rugs for utilising
waste materials from one of his garment factories. He decided that this manufacturing
unit will be set-up in a rural area so that people of that area will have more job
opportunities. For this, he wanted four different heads for Sales, Accounts, Purchase
and Production Departments. He decided that one of them will be a differently-abled
person, another from a minority community and one from a disadvantaged section of
society. He gave an advertisement in the newspaper for the above vacancies.

1. Identify and state the next three steps Prashant has to follow in the staffing process
after advertising for the above vacancies.
2. Identify any two values that Prashant wants to communicate by setting up this
manufacturing unit.

29. Which function of management helps in obtaining right people and putting them on the right
jobs? Explain any five points of importance of this function.

30. State the benefits offered by staffing as a function of management.

31. Explain briefly ‘transfers’ and ‘promotions’ as internal sources of recruitment
32. A newly appointed Personnel Manager is of the view that there is no need for
training the workers. Do you agree with this statement? Give reasons in support of your
answer.
33. Explain in brief the various steps involved in the process of staffing.

34. Explain any four external sources of recruitment. Which of these sources is ideal for
a manufacturing organisation?

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