Hilton (Hotels) - Brand

Standards - Middle East and

Africa 2500 - Design,
Construction & Renovation
Standards
04 January 2021
 Hilton (Hotels) Standards - Middle East and Africa 2500 - Design, Construction & Renovation
Standards
Hilton (Hotels) Standards - Middle East and Africa 2500 - Design, Construction & Renovation Standards

2500
Main Table of Summary of DESIGN, Glossary
Contents Changes CONSTRUCTIO
N&
RENOVATION

2 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
Hilton (Hotels) Brand Standards - Middle East and Africa 2500 - Design, Construction & Renovation
Standards Table of Contents
Hilton (Hotels) Brand Standards - Middle East and Africa 2500 - Design, Construction & Renovation Standards Table of Contents

Summary of Changes

Summary of Changes ................................................................................................................................ Summary-1

2500 DESIGN, CONSTRUCTION & RENOVATION

2501.00 EXTERIOR.......................................................................................................................................... 2500-3

2502.00 LOBBY AREA ................................................................................................................................... 2500-12
2503.00 PUBLIC RESTROOMS ..................................................................................................................... 2500-23
2504.00 FOOD AND BEVERAGE .................................................................................................................. 2500-27
2505.00 EXECUTIVE LOUNGE...................................................................................................................... 2500-45
2506.00 COMMERCIAL FACILITIES.............................................................................................................. 2500-50
2507.00 MEETING FACILITIES...................................................................................................................... 2500-53
2508.00 RECREATIONAL FACILITIES .......................................................................................................... 2500-70
2509.00 CIRCULATION .................................................................................................................................. 2500-89
2510.00 GUESTROOM/SUITES..................................................................................................................... 2500-97
2511.00 NOT APPLICABLE TO THIS BRAND ............................................................................................. 2500-113
2512.00 GUEST BATHROOM ...................................................................................................................... 2500-113
2513.00 BACK-OF-HOUSE .......................................................................................................................... 2500-123
2514.00 TECHNICAL CRITERIA .................................................................................................................. 2500-150
2515.00 FURNISHINGS, FIXTURES AND EQUIPMENT............................................................................. 2500-209
2516.00 FIRE PROTECTION AND LIFE SAFETY REQUIREMENTS ......................................................... 2500-228
2517.00 ACCESSIBILITY GUIDELINES....................................................................................................... 2500-247
2518.00 TECHNOLOGY WIRING STANDARDS.......................................................................................... 2500-248
2519.00 SIGNAGE AND GRAPHICS ........................................................................................................... 2500-258

3 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
 Hilton (Hotels) - Middle East and Africa 2500 - Design, Construction & Renovation Standards Preface

Hilton (Hotels) - Middle East and Africa 2500 - Design, Construction & Renovation Standards Preface

This Standards Manual (“Manual”) has been developed to provide the Owner (as defined below) of the Hotel with the required minimum standards, procedures, rules,
regulations, policies, and techniques (the “Brand Standards”) of the Hilton (“Brand”) full service brand system (the “System”). To achieve and maintain high standards of
quality and service and associated goodwill for the System, it is essential that Owner strictly adhere to all elements of the System, including, without limitation, the Manual
and the Owner’s Agreement. Notwithstanding anything in this Manual to the contrary, the policies contained in the Resources to this Manual are not required to be adopted
by a franchised Hotel as long as the Hotel adopts a policy covering the subject matter in the attachment that meets all legal requirements.
All references in this Manual to “Owner” refer to the Owner operating under a License Agreement or Franchise Agreement (which may be the owner of the Hotel) or the
owner under a Management Agreement, as applicable, with the Brand (the “Agreement”). All references in this Manual to the “Hotel” refer to the Hotel that has been
provided with this Manual. At times this Manual imposes obligations on the Hotel that are essential to the System. Owner is responsible for ensuring the hotel’s compliance
with those obligations. All references in this Manual to the “Brand” refer to Hilton Franchise Holding LLC or HLT Existing Franchise Holding LLC if the hotel is designated as
a USA hotel. Otherwise, these references refer to Hilton Worldwide Franchising LP. All references to Hilton Worldwide refer to Hilton Worldwide, Inc.
These Brand Standards are subject to change, amendment, or supplement from time to time by the Brand. The Brand has the sole and absolute discretion to grant
exceptions to these Brand Standards as it deems appropriate.
These Brand Standards are designed to protect the System and the trademarks and service marks associated with the System, and not to control the day-to-day operation
of the Hotel. Owner at all times will remain responsible for the operation of the Hotel, and all activities occurring at the hotel. Owner must hire and train its own employees.
The Brand is not responsible for and does not direct or control the conduct of any Hotel employee.
Owner must comply with and maintain the Brand Standards at a level equal to or greater than as set forth in this Manual. Violation of any of these Brand Standards by
Owner shall constitute default of Owner’s Agreement and would allow the Brand to take all necessary action to protect the integrity of the System.
This Manual is the property of the Brand and is provided to Owner for use and reference during the term of its Agreement with the Brand. Additions and modifications to this
Manual will be posted at a website of which the Brand will provide Owner notice, or will be sent to Owner, and Owner must comply with these additions and modifications to
the same extent as if set forth in this Manual at this time. For the avoidance of any doubt, any such additions or modifications set forth at such a website are incorporated
herein by reference.
Owner must maintain the confidentiality of the Manual. Upon termination of its Agreement, Owner must return this Manual and all other confidential material owned, created,
or used by the Brand without retaining any photocopies.
At or about the time Owner executes the Agreement, the Brand will place Owner in a Region set forth below. The Region that Owner is placed in is within the sole and
absolute discretion of the Brand and may be modified from time to time. Owner must comply with all Brand Standards applicable to that Region, which includes those Brand
Standards that are not limited by Region.
For the avoidance of any doubt, if the applicability of a Brand Standard or a section of a Brand Standard is limited to a specific Region and the Owner has not been placed in
that Region, then the Brand Standard or section, as the case may be, is not applicable to the Owner. Conversely, if the Owner has been placed in that Region, the Owner
must comply with the Brand Standard or section.
For the avoidance of doubt, wherever it is stated in this Brand Standards Manual that certain requirements/specifications would apply where the Hotel has or decides/elects
to have certain elements, whether the Hotel has or will have such elements is to be determined in the sole discretion of Hilton Worldwide.
Portable Document Format (PDF) Disclaimer
© Copyright 2018 Hilton Worldwide.

4 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
Hilton (Hotels) - Middle East and Africa 2500 - Design, Construction & Renovation Standards Preface

The information contained in the portable document format (PDF) version of this manual represents the brand standards as of the effective date. Hilton Worldwide reserves
the right, at our sole and absolute discretion, to change modify, add or remove portions of these standards at any time. These brand standards should be used for internal
purposes only and may not be publicly distributed. This PDF contains confidential information and any unauthorized disclosure, copying or distribution of this material is
strictly prohibited.

5 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
Summary-

Hilton (Hotels) Summary of Changes

Change Applicable
Standard No. Old Summary New Summary
Type Locations

Processes regarding the design, construction, pre opening

Processes regarding the design, construction, pre opening
and opening phases of a new or conversion hotel, or a
and opening phases of a new or conversion hotel within
hotel within the Hilton portfolio undergoing a PIP
the Hilton portfolio must be followed. These processes
renovation, must be followed. These processes establish
establish the framework around which reviews and
the framework around which reviews and approvals are
2500 approvals are conducted. The AD&C [Architecture Design Revision Global
conducted. The AD&C [Architecture Design &
& Construction] Project Review and Approval Process
Construction] Project Review and Approval Process
document outlines these processes including required
document outlines these processes including required
submittals. The document may be obtained from
submittals. The document may be obtained from
https://designinformation.hilton.com.
https://designinformation.hilton.com.

Provide guardrails at the top of all accessible retaining

walls with a 30"/1.0 m or more drop. Railings must be a
Provide guardrails at the top of all accessible retaining
minimum of 42”/1.1 m in height and must have
walls with a 30"/1.0 m or more drop. Refer to 2514.10 for
2501.02.L intermediate rails or ornamental pattern such that a 4”/102 Revision Global
guardrail requirements and 2516.00 for Fire Protection
mm diameter sphere is not able to pass through and that
and Life Safety Requirements.
children cannot climb (i.e. horizontal rails). Refer to
2516.00 for Fire Protection and Life Safety Requirements.

Hotel antennae and satellites are not allowed to extend

higher than any parapet wall. Other antennae and satellite All antennae and satellites must be camouflaged to blend
2501.04.M Revision Global
dishes that are not used for the operation of the property with the building design.
must be camouflaged to blend with the building design.

Wall: Vinyl wallcovering, wood, paint, porcelain tile, Wall: Vinyl wallcovering, wood, paint, porcelain or ceramic
2502.01.I.2 Revision Global
natural stone, polished or textured plaster tile, natural stone, polished or textured plaster

Wall: Vinyl wallcovering, wood, porcelain tile, natural Wall: Vinyl wallcovering, wood, porcelain or ceramic tile, North America
2502.02.J.2 Revision | Middle East
stone, paint (special approval required) natural stone, paint (special approval required) and Africa

Business center and connectivity station are optional. If A connectivity zone is optional in the lobby and the
2502.02.Q.1 the hotel chooses to offer a connectivity zone, it is meeting facilities. Guest printing on demand capabilities Revision Global
recommended that it be located adjacent to or near are required.

Summary-1 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
 Change Applicable
Standard No. Old Summary New Summary
Type Locations

meeting function spaces. The connectivity zone cannot be

located in the lobby or in a highly trafficked non-meeting
space public areas. If the hotel does not have a business
center or connectivity station, the hotel must offer printing
capabilities for guests.

The Connectivity Station location, layout and FF&E

2502.02.Q.4 selections must be reviewed and approved by Hilton Content Deleted Deletion Global
Global Design Services.

Provide power outlets (socket outlets) for computer

equipment and personal use devices. All cables and wires
must be concealed in a floor receptacle below the printer
2502.02.Q.12 Content Deleted Deletion Global
box of the Connectivity Station. Existing properties are
allowed to use a wire management transition strip upon
approval from Hilton.

Wall: Paint, vinyl wallcovering, fabric paneling, wood at

Wall: Paint, vinyl wallcovering, fabric paneling, wood at
Prayer Rooms; Epoxy paint, vinyl wallcovering, porcelain
Prayer Rooms; Epoxy paint, vinyl wallcovering, porcelain
or ceramic tile at wet walls (wainscot-height, minimum) for Middle East
2502.02.S.6.c tile at wet walls (wainscot-height, minimum) for Ablutions. Revision
Ablutions. Provide waterproof finishes at all areas and Africa
Provide waterproof finishes at all areas immediately
immediately adjacent to or directly exposed to water and
adjacent to or directly exposed to water and humidity.
humidity.

Wall: Vinyl wallcovering, porcelain tile, natural stone, Wall: Vinyl wallcovering, porcelain or ceramic tile, natural
2502.04.I.2 Revision Global
wood or special finish stone, wood or special finish

Wall: Vinyl wallcovering, porcelain or ceramic tile, natural

2503.00.F.2 Wall: Vinyl wallcovering, porcelain tile, natural stone Revision Global
stone

Provide a recessed baby changing station that complies

Provide a recessed baby changing station that complies
with ASTM F2285, BS EN 12221:2008 or country
with ASTM F2285, BS EN 12221:2008 or country
recognized safety equivalent in the unisex toilet. If there is
2503.00.H.2.f recognized safety equivalent in the men's, women's and Revision Global
not a unisex toilet, must be provided in both the men and
unisex toilet. Baby changing stations are required in lobby
women's restroom. Baby changing stations are required in
and pool area public restrooms.
lobby and pool area public restrooms.

Summary-2 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
 Change Applicable
Standard No. Old Summary New Summary
Type Locations

Built-in liquid soap dispenser or built-in, automatic liquid

soap dispenser at each washbasin with reservoir below
2503.00.H.3.b Decorative touchless liquid soap dispenser Revision Global
counter and spout that extends beyond the edge of the
bowl.

Canada |
Puerto Rico |
United States |
2503.00.O.4 Framed artwork is required. Artwork is optional. Revision
Europe |
Middle East
and Africa

Wall: Epoxy paint, porcelain tile, natural stone, fiberglass Wall: Epoxy paint, porcelain or ceramic tile, natural stone,
2504.01.Q.2 reinforced plastic (FRP), fire-resistant extruded PVCu fiberglass reinforced plastic (FRP), fire-resistant extruded Revision Global
seamless wall cladding PVCu seamless wall cladding

Provide waste receptacle, touchless stainless steel towel Americas |

Provide waste receptacle, stainless steel towel dispenser Europe |
2504.01.T dispenser and touchless soap dispenser at hand wash Revision
and soap dispenser at hand wash basin in kitchen. Middle East
basin with touchless fixture in kitchen. and Africa

If the hotel has an in-house water bottling plant, it must be

housed in a suitable food production area with Europe |
2504.01.V.11 Not Applicable to this Brand Addition Middle East
bacteriological sampling being completed to show and Africa
potability.

Handrails must be installed at all raised floor areas except

Handrails must be installed at all raised floor areas except where seating/planters act as barriers. Handrails must be
2504.03.L where seating/planters act as barriers. Handrails must be installed at all steps along with appropriate step lighting. Revision Global
installed at all steps along with appropriate step lighting. Provide guardrails at all grading differences over 42”/1.0
m. Refer to 2514.10 for guardrail requirements.

Handrails must be installed at all raised floor areas except

Handrails must be installed at all raised floor areas except where seating/planters act as barriers. Provide guardrails
2504.04.P Revision Global
where seating/planters act as barriers. at all grading differences over 42”/1.0 m. Refer to 2514.10
for guardrail requirements.

Summary-3 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
 Change Applicable
Standard No. Old Summary New Summary
Type Locations

Wall: Paint, vinyl wallcovering, natural stone, porcelain Wall: Paint, vinyl wallcovering, natural stone, porcelain or
2504.04.S.2 tile, wood panels or special finish (special approval ceramic tile, wood panels or special finish (special Revision Global
required) approval required)

2504.07 Café Grab & Go/Market Revision Global

The café is permitted to be dual purpose of the lobby bar

2504.07.B Not Applicable to this Brand Deletion Global
or be a stand alone.

The location of the market must be adjacent to the lobby

2504.07.C and convenient to the circulation path leading to the Not Applicable to this Brand Deletion Global
primary entrance.

Restaurant doors must be a minimum of 3’-0”/915 mm

2504.07.D Not Applicable to this Brand Deletion Global
wide x 8’-0”/2.4 m high.

2504.07.E Provide concealed bussing stations and waitress stations. Not Applicable to this Brand Deletion Global

Restrooms must be easily accessible, adjacent to the

2504.07.F Not Applicable to this Brand Deletion Global
market.

2504.07.G Finish Options - Cafe Not Applicable to this Brand Deletion Global

Floor: Wood - tongue and groove, porcelain tile, natural

2504.07.G.1 Not Applicable to this Brand Deletion Global
stone, marble/granite

Base (minimums): 6"/150 mm wood - stain grade,

2504.07.G.1.a Not Applicable to this Brand Deletion Global
porcelain tile, natural stone

2504.07.G.2 Wall: Vinyl wallcovering, wood or special finish Not Applicable to this Brand Deletion Global

Ceiling: Paint on gypsum, acoustic ceiling tile (30 percent

2504.07.G.3 Not Applicable to this Brand Deletion Global
maximum)

When automatic suppression systems are required (see

2504.07.G.4 section 2516.00) concealed type sprinkler heads must be Not Applicable to this Brand Deletion Global
utilized.

Summary-4 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
 Change Applicable
Standard No. Old Summary New Summary
Type Locations

Top surfaces of counters and buffets must be a material

2504.07.H Not Applicable to this Brand Deletion Global
that complies with Section 2515.04.

Lighting must be able to be adjusted in obtaining different Europe |

2504.07.I Not Applicable to this Brand Deletion Middle East
scene settings throughout the day. and Africa

General lighting must be recessed light fixtures with

dimmer controls by function zones. Dimmer controls must
have a preset four-scene setting with a minimum of three
2504.07.J zones. Locate the dimmer control panel behind the Not Applicable to this Brand Deletion Global
counter concealed from guest view. Dimmer racks must
be located within the Back of House areas, wall recessed
units and without blocking operational traffic flow.

Refer to Section 2514.08 for minimum light level

2504.07.K Not Applicable to this Brand Deletion Global
requirements.

Provide four electrical and four data/telephone Europe |

2504.07.L connections for point of sale system. Power outlets must Not Applicable to this Brand Deletion Middle East
be from a dedicated circuit and grounded. and Africa

Provide convenience outlets for guest use at fixed seating

locations. Seating area must accommodate a power outlet
2504.07.M Not Applicable to this Brand Deletion Global
(socket outlet) and USB outlet at a ratio of 4 seats per 1
outlet/USB.

2504.07.N Furniture, Fixtures and Equipment Not Applicable to this Brand Deletion Global

2504.07.N.1 Seating must be manufacturer's commercial grade. Not Applicable to this Brand Deletion Global

Tabletops must be a material that complies with Section

2504.07.N.2 Not Applicable to this Brand Deletion Global
2515.04.

Table base must be designed to support tabletops without

tipping over easily when weight is applied to one side and
2504.07.N.3 Not Applicable to this Brand Deletion Global
must have self leveling capabilities or use a flat-
technology to avoid rocking and tipping.

Summary-5 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
 Change Applicable
Standard No. Old Summary New Summary
Type Locations

Stack chairs and folding banquet or temporary tables are

2504.07.N.4 Not Applicable to this Brand Deletion Global
not permitted.

Wall: Vinyl wallcovering, paint, hard surface, porcelain Wall: Vinyl wallcovering, paint, hard surface, porcelain or
2504.08.K.2 tile, wood panels or special finish (special approval ceramic tile, wood panels or special finish (special Revision Global
required) approval required)

Wall: Full height porcelain or ceramic tile, full height

Wall: Full height porcelain tile, full height stainless steel.
2505.00.K.2 stainless steel. Must meet code requirements and have Revision Global
Must meet code requirements and have washable finish.
washable finish.

2505.00.O.9 Computers (two) Content Deleted Deletion Global

2505.00.O.10 Copier with fax capabilities Not Applicable to this Brand Deletion Global

2505.00.O.14 One laptop station Not Applicable to this Brand Deletion Global

Europe |
2506.01.B The three approved Retail Market/Grab & Go types follow: Not Applicable to this Brand Deletion Middle East
and Africa

A traditional gift shop (for high leisure destinations and

large urban hotels) that is a minimum of 350 ft²/32 m².
2506.01.B.1 Not Applicable to this Brand Deletion Global
Shop must be securable and located adjacent to the
lobby.

An upscale, self service gift shop that is a minimum of 100

2506.01.B.2 Not Applicable to this Brand Deletion Global
ft²/10 m², located within close proximity of the front desk.

Combination gift shop and upscale coffee shop with prior

2506.01.B.3 Not Applicable to this Brand Deletion Global
approval.

Provide a storage closet equal to 10 percent of the shop

2506.01.C Not Applicable to this Brand Deletion Global
floor area.

The cashier station must be located to provide visual

2506.01.D control of the entire shop. The top surface material must Not Applicable to this Brand Deletion Global
be compliant with Section 2515.04.

Summary-6 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
 Change Applicable
Standard No. Old Summary New Summary
Type Locations

The entry door must be a minimum of 3’-0”/915 mm w x

8’-0”/2.4 m high and have a full vision glass panel.
2506.01.E Not Applicable to this Brand Deletion Global
Additional window sidelights are required for an open,
secure feeling within the space.

An entry door is not required in an unmanned sundries/gift

2506.01.F Not Applicable to this Brand Deletion Global
shop.

Europe |
2506.01.G Finish Options - Retail Market / Grab & Go Not Applicable to this Brand Deletion Middle East
and Africa

Floor: Porcelain tile, natural stone, marble/granite, wood -

Middle East
2506.01.G.1 tongue and groove, carpet (Axminster or nylon broadloom Not Applicable to this Brand Deletion
and Africa
and carpet tile)

Base (minimums): 6"/150 mm porcelain tile, wood - stain

2506.01.G.1.a Not Applicable to this Brand Deletion Global
grade, 4"/100 mm natural stone

Wall: Vinyl wallcovering, grooved plastic laminate display

2506.01.G.2 Not Applicable to this Brand Deletion Global
panel

Ceiling: Paint on gypsum, acoustic ceiling tile (30 percent

2506.01.G.3 Not Applicable to this Brand Deletion Global
maximum)

When automatic suppression systems are required (see

2506.01.G.4 section 2516.00) concealed type sprinkler heads must be Not Applicable to this Brand Deletion Global
utilized.

Refer to Section 2514.08 for minimum light level

2506.01.M Not Applicable to this Brand Deletion Global
requirements.

Provide four power outlets (socket outlets) and four data

connections for a point of sale system, and a telephone Europe |
2506.01.N Not Applicable to this Brand Deletion Middle East
outlet if shop is manned. Power outlets must be from a and Africa
dedicated circuit and grounded.

2506.01.O Equipment Not Applicable to this Brand Deletion Global

Summary-7 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
 Change Applicable
Standard No. Old Summary New Summary
Type Locations

A minimum of one commercial reach-in refrigerator unit is

required. Unit must be a minimum of 22 ft³/0.6 m³ and
have full glass doors. Refrigerator must be easily
2506.01.O.1 Not Applicable to this Brand Deletion Global
cleanable on the exterior and interior, have adjustable
shelving for product display, be water-cooled or remote
condenser equipped and be NSF/CE and UL approved.

2506.01.O.7 Vending machines are not allowed. Not Applicable to this Brand Deletion Global

2506.03 Vending Area Corridor Pantry Revision Global

A minimum of one corridor pantry must be located on

every guestroom floor. All pantry concepts must be
approved by Hilton. Vending machines are not required if Europe |
A vending room may be required based on regional and
2506.03.A the hotel has a grab & go, market or sundries shop that Revision Middle East
market conditions. and Africa
offers products typically found in vending machines. Ice
delivery must be available upon request otherwise ice
machines required.

2506.03.B Provide a vending area in close proximity to pool area. Not Applicable to this Brand Deletion Global

2506.03.C Vending area must be enclosed to reduce noise. Not Applicable to this Brand Deletion Global

An entry door is not required. When provided, the entry

2506.03.D Entry door must have a vision panel or sidelight. Revision Global
door must have a vision panel or sidelight.

2506.03.E Finish Options - Vending Area Finish Options - Corridor Pantry Revision Global

Insulate all ice machine drain traps to prevent

2506.03.H Not Applicable to This Brand Addition Global
condensation.

Provide a brand approved filtered water machine with

Provide a filtered cold water supply to the ice maker and
2506.03.I concealed water supply, drain and electrical connections Revision Global
power outlets (socket outlets) for all equipment.
for all equipment.

Each vending area must contain a minimum of one self Ice delivery must be available upon request otherwise ice
Americas |
2506.03.L service, water-cooled ice machine with a minimum machines are required. When ice machines are provided Revision
Europe |
production capacity of 175 lb/80 kg per 24-hours. Machine each corridor pantry must contain a minimum of one self

Summary-8 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
 Change Applicable
Standard No. Old Summary New Summary
Type Locations

service, water-cooled ice machine with a minimum

must be equipped with sanitary dispenser operated by production capacity of 30 lb./13.6 kg per 24-hours.
Middle East
push button, guestroom key or complimentary token. Machine must be equipped with sanitary dispenser
and Africa
Open ice machines are not permitted. operated by push button, guestroom key or complimentary
token. Open ice machines are not permitted.

2506.03.M A soft drink machine is optional. Not Applicable to This Brand Revision Global

Provide a built in, flame retardant, trash container and

2506.03.O Provide an enclosed, flame retardant trash container. Revision Global
recycling container.

2506.03.P Not Applicable to This Brand Provide a built in display shelf. Revision Global

When public pantry cabinets are provided they must be

2506.03.Q Not Applicable to This Brand Revision Global
lockable.

Countertops must be a minimum marble finish, plastic

2506.03.R Not Applicable to This Brand Revision Global
laminate is not allowed.

Floor: Carpet (broadloom). Carpet tile is allowed in exhibit Floor: Carpet (Axminster broadloom), natural stone and Middle East
2507.01.L.1 Revision
halls. wood. Carpet tile is allowed in exhibit halls. and Africa

A business center is optional. If provided, the self service A business center is optional. If provided, the business Americas |
business center must be available for guest use 24-hours center must be full service (manned) and located at the Europe |
2507.06.A.1 Revision
a day, year-round, a minimum of 100 ft²/9.3 m² entrance to the meeting facilities. The hotel must offer Middle East
and conveniently located near the meeting facilities. printing capabilities for guests. and Africa

Self service business center amenities may be provided in

2507.06.A.2 Not Applicable to this Brand Deletion Global
an open guest area with prior approval.

Business centers are required to be full service (manned)

when the hotel is a Convention Center hotel, an Executive
Meeting Center hotel or has more than 30,000 ft²/2,780 m²
2507.06.A.3 Not Applicable to this Brand Deletion Global
of function space (inclusive of the ballroom, boardroom
and meeting rooms, not the pre-function space). Manned
centers must be a minimum of 500 ft²/46.45 m² or 2 ft²/185

Summary-9 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
 Change Applicable
Standard No. Old Summary New Summary
Type Locations

mm² per guestroom, whichever is greater. Manned centers

must be located at the entrance to the meeting facilities.

When enclosed, the entry door to the business center

must have a minimum half glass vision panel and be a
minimum of 3’-0”/915 mm wide x 8’-0”/2.4 m high.
2507.06.A.6 Not Applicable to this Brand Deletion Global
Additional window sidelights must be provided adjacent to
the door to provide an open and secure feeling to the
area.

2507.06.A.7 Finish Options - Business Center Not Applicable to this Brand Deletion Global

Provide a minimum of two flat screen PC workstations

with a printer, one laptop station and low level privacy
screens or tablets (where permitted). PC workstations
2507.06.A.8 Not Applicable to this Brand Deletion Global
must be a minimum of 30 ft²/2.78 m² each. Hotels with
more than 250 rooms must add one workstation and
related equipment for each additional 250 keys.

When a manned business center is provided it must

2507.06.A.9 include a reception desk, a total of three PC workstations Not Applicable to this Brand Deletion Global
(minimum), work counter and a seating area.

Wall and base cabinets must be furniture quality with all

2507.06.A.10 exposed surfaces made of wood. The top surface material Not Applicable to this Brand Deletion Global
must be compliant with Section 2515.04.

2507.06.A.11 Provide a securable closet or cabinet for supply storage. Not Applicable to this Brand Deletion Global

2507.06.A.13 Electrical Not Applicable to this Brand Deletion Global

Provide a minimum of four convenience power outlets

(socket outlets) below counter for required equipment at
2507.06.A.13.a Not Applicable to this Brand Deletion Global
each workstation and four convenience power outlets
(socket outlets) above the counter for guest equipment.

Summary-10 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
 Change Applicable
Standard No. Old Summary New Summary
Type Locations

Power must be provided for the specified printer and fax

2507.06.A.13.b Not Applicable to this Brand Deletion Global
machine.

Provide a minimum of ten power outlets (socket outlets) at

2507.06.A.13.c Not Applicable to this Brand Deletion Global
the reception area.

Lights in business center area must be on keyed switches

2507.06.A.13.e or controlled at the circuit breaker so that they remain on Not Applicable to this Brand Deletion Global
at all times.

Refer to Section 2514.08 for minimum light level

2507.06.A.13.f Not Applicable to this Brand Deletion Global
requirements.

2507.06.A.14 Technology Not Applicable to this Brand Deletion Global

2507.06.A.14.a Provide a minimum of one outlet for a house telephone. Not Applicable to this Brand Deletion Global

Provide data/telephone outlets at each PC and laptop

2507.06.A.14.b Not Applicable to this Brand Deletion Global
workstation.

Provide a minimum of six data/telephone outlets at the

2507.06.A.14.c Not Applicable to this Brand Deletion Global
reception area.

2507.06.A.15 Furniture, Fixtures and Equipment Not Applicable to this Brand Deletion Global

Refer to Section 729.00 - Business Center for equipment

2507.06.A.15.a Not Applicable to this Brand Deletion Global
requirements.

All task chairs must be ergonomically designed with

casters, arms and fully upholstered seats and backs. The
2507.06.A.15.b Not Applicable to this Brand Deletion Global
required number of chairs is equal to the number of
required workstations, plus one for the laptop station.

2507.06.A.15.c A minimum of two pieces of artwork is required. Not Applicable to this Brand Deletion Global

2507.06.A.15.d Provide a minimum of two lounge chairs. Not Applicable to this Brand Deletion Global

The audio system(s) must be centralized, utilizing DSP

2507.08.B.1 Not Applicable to this Brand Deletion Global
audio processing devices that must be interconnected

Summary-11 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
 Change Applicable
Standard No. Old Summary New Summary
Type Locations

providing control over the entire property. The system

must provide audio processing and control for all spaces
which have sound reinforcement capabilities including but
not limited to:

2507.08.B.1.j business center Not Applicable to this Brand Deletion Global

All properties must have a fitness center designed by a

All properties must have a fitness center designed by a
professional fitness consultant.
professional fitness consultant.
All fitness centers must complete a full and
All fitness centers must complete a full and
2508.01.A comprehensive renovation of the Fitness Center every six Revision Global
comprehensive renovation of the Fitness Center every six
years including full FF&E, cardio and strength
years including full FF&E, cardio and strength
replacement. The fitness team must approve renovation
replacement. Hilton must approve renovation plans.
plans.

The Hilton fitness team must approve the floor plan,

Hilton must approve the floor plan, equipment and layout.
2508.01.C equipment and layout. Finishes must be approved by the Revision Global
Finishes must be approved by the Design team.
Design team.

The fitness center must comply with the minimum size The fitness center must comply with the minimum size
requirements in accordance with the schedule set forth requirements in accordance with the schedule set forth
below: below:
1. 0 – 150 keys = minimum 1,000 ft²/93 m² 1. 0 – 150 keys = minimum 1,000 ft²/93 m²
2. 151 – 300 keys = minimum 1,200 ft²/112 m² 2. 151 – 300 keys = minimum 1,200 ft²/112 m² Americas |
3. 301 – 450 keys = minimum 1,500 ft²/139 m² 3. 301 – 450 keys = minimum 1,500 ft²/139 m² Europe |
2508.01.D Revision
4. 451 – 1,000 keys = minimum 1,800 ft²/167 m² 4. 451 – 1,000 keys = minimum 1,800 ft²/167 m² Middle East
5. Greater than 1,000 keys add an additional 3 ft²/0.3 m² 5. Greater than 1,000 keys add an additional 3 ft²/0.3 m² and Africa
per key per key
In addition to the fitness center each hotel is required to In addition to the fitness center each hotel may provide
have a minimum of three Five Feet to Fitness rooms. Five Feet to Fitness rooms. Refer to Section 2508.01.Q
Refer to Section 2508.01.Q for details. for details.

Contact the Hilton Fitness Team for assistance with a floor

Contact Hilton for assistance with a floor plan layout
2508.01.P.4 plan layout identifying placement and quantities of Revision Global
identifying placement and quantities of equipment.
equipment.

Summary-12 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
 Change Applicable
Standard No. Old Summary New Summary
Type Locations

Each hotel is required to implement a minimum of three

"Five Feet to Fitness” rooms. Additional Five Feet to If the hotel chooses to implement a "Five Feet to Fitness Americas |
Fitness rooms are recommended for larger hotels. room" or similar concept, it must use the Brand-approved Europe |
2508.01.Q.1 Revision
Contact Hilton Fitness for further recommendations. Prior solution, Five Feet to Fitness. Prior to implementation, the Middle East
to implementation, the hotel must obtain an approved hotel must obtain approval from the Hilton. and Africa
layout from the Hilton Fitness Team.

2508.03.M.2 Wall: Epoxy paint, porcelain tile, natural stone Wall: Epoxy paint, porcelain or ceramic tile, natural stone Revision Global

Wall: Vinyl wallcovering, paint. Full height porcelain tile Wall: Vinyl wallcovering, paint. Full height porcelain or
2508.04.F.2 Revision Global
wall is required on all plumbing fixture walls. ceramic tile wall is required on all plumbing fixture walls.

2509.01.J.6 See standard 2509.01.J.6 for chart. See standard 2509.01.J.6 for chart. Revision Global

Canada |
Puerto Rico |
Provide seating group and console table. Console must Provide a console table. Console must conceal telephone United States |
2509.02.A.9.a Revision Asia Pacific |
conceal telephone and lamp cords. and lamp cords. Europe |
Middle East
and Africa
Americas |
Europe |
2509.02.A.9.c Provide a decorative trash urn at elevator/lift lobby. Not Applicable to this Brand Revision
Middle East
and Africa

Floor: Carpet (broadloom)

Middle East
2509.03.A.4.a Floor: Carpet (broadloom) Porcelain tile, wood, natural stone or polished concrete Revision
and Africa
are allowed for use for open air guestroom corridors.

A minimum of four drawers designated for clothing storage A minimum of three drawers designated for clothing
2510.06.A.7.c Revision Global
must be provided. storage must be provided.

Bedside lamps must be accompanied by a separate small, Asia Pacific |

Bedside lamps must be accompanied by a separate small, adjustable LED reading light. Wall lights, pendant lights Europe |
2510.06.D.17.h Revision
adjustable LED reading light. and overhead downlights with diffusers can provided in Middle East
lieu of a separate small, adjustable LED reading light. and Africa

Summary-13 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
 Change Applicable
Standard No. Old Summary New Summary
Type Locations

Canada |
Puerto Rico |
Wall lights or pendant lights are acceptable bedside Wall lights, anchored pendant lights or overhead United States |
2510.06.D.17.j Revision Asia Pacific |
lamps. downlights with diffusers are acceptable bedside lamps. Europe |
Middle East
and Africa

Caribbean |
Central
Each guestroom must contain a minimum of one America |
telephone outlet at the bedside surface. Suites must Mexico | South
Each guestroom must contain a minimum of one
2510.09.A.1 contain a minimum of two telephone outlets. Provide one Revision America | Asia
telephone outlet at the bedside surface or work surface. Pacific |
at the bedside counter and one at the work surface in the
living area. Europe |
Middle East
and Africa

One additional telephone outlet is required in the living

2510.09.A.2 area of any suite if living area is separate from the Not Applicable to this Brand Deletion Global
sleeping area.

Shower enclosures must be frameless clear glass with a Shower enclosures must be frameless clear glass with a
frameless hinged door or a 3/8"/9.5 mm clear glass, frameless hinged door or a 3/8"/9.5 mm clear glass, Central
frameless bypass shower door with the approval of Hilton. frameless bypass shower door. Locate glazing flush with America |
South America
2512.04.F.7.a Locate glazing flush with outside face of shower receptor outside face of shower receptor curb. Doors must be Revision
| Europe |
curb. Doors must be 74"/1.88 m high minimum. The 74"/1.88 m high minimum. The minimum shower Middle East
minimum shower enclosure dimensions must be enclosure dimensions must be 4'-1"/1,250 mm x 3'-0"/900 and Africa
4'-1"/1,250 mm x 3'-0"/900 mm. mm.

2512.04.G.8 Washlets are allowed with prior approval. Addition Global

Shower controls must be easily accessible (without being

impacted by the water stream) from outside of the shower
2512.04.H.6 Not Applicable to this Brand compartment. They must also be easily adjusted without Addition Global
stepping out of the water stream once in the shower
compartment.

Summary-14 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
 Change Applicable
Standard No. Old Summary New Summary
Type Locations

Guest bathroom telephones are not required, existing

2512.07.A Not Applicable to this Brand guest bathroom telephones must be removed when guest Addition Global
bathrooms are renovated or wall finishes are changed.

Above the workbench, provide a minimum of eight power

Above the workbench, provide a minimum of six
outlets (socket outlets) at 48”/1.2 m above the finished
2513.03.K convenience power outlets (socket outlets) at 48”/1.2 m Revision Global
floor – at least two of the eight power outlets (socket
above the finished floor.
outlets) must be sized for power tools.

Above the workbench, provide a minimum of two power

2513.03.M Content Deleted Deletion Global
outlets (socket outlets) sized for power tools.

Wall: Paint. Full height porcelain tile wall is required on all Wall: Paint. Full height porcelain or ceramic tile wall is
2513.04.B.12.b plumbing fixture walls and an accent wall tile or accent required on all plumbing fixture walls and an accent wall Revision Global
wall with similar finish. tile or accent wall with similar finish.

2513.04.B.17.a Dual toilet paper holder. Covered dual toilet paper holder. Revision Global

2513.11.J.2 Wall: Porcelain tile, epoxy paint Wall: Porcelain or ceramic tile, epoxy paint Revision Global

Provide view panels in doors of rooms including fitness Provide view panels in doors of rooms including fitness
center, guest laundry, business center, vending (if center, guest laundry, business center (if applicable),
2514.01.H Revision Global
applicable), swimming pool, etc. unless side lights are vending (if applicable), swimming pool, etc. unless side
provided. lights are provided.

Business Center guest entrance (if unmanned) (if

2514.01.O.3 Business Center guest entrance (if unmanned) Revision Global
applicable)

Design all HVAC systems to comply with the latest

Design all HVAC systems to comply with the latest
ASHRAE Standard 90.1 (www.ashrae.com), or an
ASHRAE Standard 90.1 (www.ashrae.com), or an Europe |
equivalent standard and Hilton Energy & Water Efficient
2514.06.A.6 equivalent standard and Hilton Energy & Water Efficient Revision Middle East
Design Companion Guide. Submit written compliance and Africa
Design Companion Guide. Submit written compliance
forms to Hilton for review. EU fans and motors must be
forms to Hilton for review.
used in all HVAC equipment.

Summary-15 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
 Change Applicable
Standard No. Old Summary New Summary
Type Locations

Room volume must be reduced from the entire floor -to-

2514.06.A.7.b.1 ceiling measurement, and calculated base upon the floor- Content Deleted Deletion Global
to bed-height or 3’-0”/900 mm, whichever is higher.

2514.06.A.7.b.2 Room volume must exclude the toilet room. Content Deleted Deletion Global

Room volume must exclude the volume of any fixed or

2514.06.A.7.b.3 Content Deleted Deletion Global
portable case work.

Disregard any exhaust air flow out of the toilet room and
2514.06.A.7.b.4 any supply air into the guestroom from other ventilation Content Deleted Deletion Global
systems.

Unless more stringent local codes require it, provide

Unless more stringent local codes require it, provide minimum MERV 13 filtration (or equivalent) for each air
minimum single-stage MERV 8 filtration (or equivalent) for handling unit which serves public spaces or multiple
2514.06.B.1.f.1 recirculating equipment. Provide minimum MERV 12 spaces. Minimum MERV 8 filtration (or equivalent) must Revision Global
filtration (or equivalent) for air handling equipment used to be used for air handling equipment which serves a single
condition and supply ventilation air. guest room/suite, a space intended for a single occupant,
or a normally unoccupied space.

Use only ductwork for supply air, outdoor air and exhaust Use only sheet metal ductwork for supply air, outdoor air
systems. Flex ductwork is allowed for a maximum and exhaust systems. Flex ductwork is allowed for a
2514.06.B.2 Revision Global
distance of 8'-0"/2.4 m between rigid duct and diffuser/ maximum distance of 8'-0"/2.4 m between rigid duct and
grille. diffuser/grille.

Refrigerant Safety must comply with ANSI/ASHRAE

standard 15, Safety Standards for Refrigeration Systems,
and ANSI/ASHRAE standard 34, Designation and Safety
Classification of Refrigerants (www.ansi.org,
Refrigerant Safety must comply with ANSI (www.ansi.org,
2514.06.D.6 www.ashrae.org), EN378 or GB/T9237. Local codes and Revision Global
www.ashrae.org) Standard 15.
standards can only be utilised when approved by Hilton,
where Hilton deems such local codes and standards are
equivalent with ASHRAE Standards 15 and 34, BS
EN-378 or GB/T9237.

Summary-16 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
 Change Applicable
Standard No. Old Summary New Summary
Type Locations

For non-compliant sized VRV systems, provide

addressable refrigerant sensor in each guestroom with For all refrigeration installations comply to 2514.06.A.7 Asia Pacific |
Europe |
2514.06.F.7.a.7 monitoring function connected to the fire life safety system Refrigeration System Safety, Clause 2514.06.A.3 and Revision
Middle East
(FA panel). Submit monitoring/control strategy for Hilton 2514.06.D.6. and Africa
approval.

Manually activated silent alarms (money-clip or panic

Manually activated silent alarms (money-clip or panic
button) are required for the human resources office, front
button) are required for the human resources office, front
office (if provided), restaurant cashier positions and other
office, restaurant cashier positions and other non-
non-concessionaire fixed outlets handling cash, sauna,
concessionaire fixed outlets handling cash. The signals
steam room, areas of potential gas release and front desk
from these devices are to be wired to an alarm
at each work station. The signals from these devices are
annunciator panel located at a constantly monitored
to be wired to an alarm annunciator panel located at a
2514.09.I.2.b position such as a security dispatch office or PBX. Signals Revision Global
constantly monitored position such as a security dispatch
must have the capability to go off premises to a central
office or PBX. Signals must have the capability to go off
station alarm monitoring service or law enforcement
premises to a central station alarm monitoring service or
department, if available. Alarm annunciator must indicate
law enforcement department, if available. Alarm
the location and type of alarm by visible and audible signal
annunciator must indicate the location and type of alarm
and have a printer to record the activity including date and
by visible and audible signal and have a printer to record
time.
the activity including date and time.

Provide guardrails at all grading differences over 42"/1.0

m. Railings must be a minimum of 42”/1.0 m in height and
Provide guardrails at all grading differences over 42"/1.0
must have intermediate rails or ornamental pattern such
m. Railings must be a minimum of 42”/1.0 m in height and
that a 4”/100 mm diameter sphere is not able to pass
must have intermediate rails or ornamental pattern such
2514.10 through and that children cannot climb (i.e. horizontal Revision Global
that a 4”/100 mm diameter sphere is not able to pass
rails). A guardrail 42”/1.1 m high from the top of the
through and that children cannot climb (i.e. horizontal
furniture is required in areas where furniture is placed
rails). Refer to 2516.05.D.1.
adjacent to guardrails/half walls and the furniture can be
used as a step. Refer to 2516.05.D.1.

A hard-wired wall switch or wireless switch/remote

2515.03.A.7.r.6 Wall switch or remote controls are acceptable. Revision Global
permanently affixed to the wall are acceptable.

See standard for chart. See standard for chart.

2516.02.C Revision Global

Summary-17 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
 Change Applicable
Standard No. Old Summary New Summary
Type Locations

Fire-resistive construction is required for the following

Fire-resistive construction is required for the following areas:
areas:

In buildings that are not protected throughout by

In buildings that are not protected throughout by monitored fire suppression systems, fully addressable fire
monitored fire suppression systems, fully addressable fire detection must be provided in all spaces. Except voids
2516.04.C.4 Revision Global
detection must be provided in all spaces. Except voids less than 32"/800 mm, public toilets, and small, non-
less than 32"/800 mm and public toilets. occupied auxiliary buildings like storage or equipment
rooms.

Hours of operation must be posted for the Business Hours of operation must be posted for the Business
2519.02.J.4 Revision Global
Center (24 hour availability). Center (24 hour availability) (if applicable).

Summary-18 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Design, Construction & Renovation

2500-

2500 - Design, Construction & Renovation

2501.00 EXTERIOR ................................................................................................................................................................... 2500-3

2502.00 LOBBY AREA............................................................................................................................................................. 2500-12
2503.00 PUBLIC RESTROOMS .............................................................................................................................................. 2500-23
2504.00 FOOD AND BEVERAGE............................................................................................................................................ 2500-27
2505.00 EXECUTIVE LOUNGE ............................................................................................................................................... 2500-45
2506.00 COMMERCIAL FACILITIES ....................................................................................................................................... 2500-50
2507.00 MEETING FACILITIES ............................................................................................................................................... 2500-53
2508.00 RECREATIONAL FACILITIES.................................................................................................................................... 2500-70
2509.00 CIRCULATION ........................................................................................................................................................... 2500-89
2510.00 GUESTROOM/SUITES .............................................................................................................................................. 2500-97
2511.00 NOT APPLICABLE TO THIS BRAND ...................................................................................................................... 2500-113
2512.00 GUEST BATHROOM................................................................................................................................................ 2500-113
2513.00 BACK-OF-HOUSE.................................................................................................................................................... 2500-123
2514.00 TECHNICAL CRITERIA ........................................................................................................................................... 2500-150
2515.00 FURNISHINGS, FIXTURES AND EQUIPMENT ...................................................................................................... 2500-209
2516.00 FIRE PROTECTION AND LIFE SAFETY REQUIREMENTS...................................................................................2500-228
2517.00 ACCESSIBILITY GUIDELINES ................................................................................................................................ 2500-247
2518.00 TECHNOLOGY WIRING STANDARDS ................................................................................................................... 2500-248
2519.00 SIGNAGE AND GRAPHICS..................................................................................................................................... 2500-258

2500-1 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Design, Construction & Renovation

Overview

The following Design, Construction and Renovation Standards (the “DCR Standards”) represent the requirements established for design of a Hilton hotel which is being
newly built. The DCR Standards only apply to existing Hilton hotels in limited circumstances: being when that hotel undergoes a remodeling, refurbishment, renovation
or there is an addition (an addition for which there is a relevant Brand Standard) as set out in more detail at point 2 below.

In these cases, the DCR Standards will apply to the particular project, i.e. those aspects which are being remodeled, refurbished or renovated. The DCR Standards will
also apply to additions to an existing hotel. This is set out in further detail below.

If discrepancies are found between what the DCR Standards require, the Architecture & Construction (A&C) Department of Hilton will clarify. All owners are responsible
for referencing the most current version of the DCR Standards at the relevant time when compliance with the DCR Standards is required. It is the owner's responsibility
to ensure that this information is incorporated into the Construction Documents. Reduction of scope below these Standards will not be permitted.

Hilton, when giving approval for projects, may alter requirements contained herein in accordance with the project's local market, custom or practice.

The Design, Construction and Renovation Standards apply to the following situations:
1. The construction of a new-build Hilton hotel; or the conversion of an existing hotel from a non-Hilton brand to one of the Hilton Brands; or the conversion of an
existing hotel from one Hilton brand to another Hilton Brand; or the adaptive reuse of a building not originally intended/occupied as a hotel.
2. Remodeling, refurbishing, renovating, and making additions to existing Hilton hotels. However, this is only to the extent that the existing Hilton hotel is undertaking a
remodeling, refurbishment or renovation project which has, as part of that project, components for which there is a relevant DCR Standard. For example, if the hotel
decides to refurbish the windows, then the DCR Standards in relation to windows will apply (unless the hotel applies for and obtains a waiver). However, the other DCR
Standards would not be engaged or applicable at this stage.
3. Change of ownership or renewal of a license agreement.
4. In the limited circumstances mentioned in Section 100 to Section 1100 of the Brand Standards.

Codes

The owner is responsible for compliance with all applicable laws, codes and/or other governing building, zoning and design regulations. In the event applicable local
codes and regulations exceed the requirements contained herein, the local codes and regulations must be construed as minimum requirements. All discrepancies
found between the DCR Standards and applicable local codes must be brought to the attention of Hilton for resolution. Where designs deviate from applicable codes
and regulations, approval or acceptance by the authority having jurisdiction must be documented and kept on file. Hilton is not responsible for review of documents for
compliance with local codes. It is the responsibility of the owner to meet or exceed these local regulations.

The more stringent requirement between these Brand Standards and the applicable code(s) must be followed as a minimum standard.

Interior Design Review and Approval Process

Hotels which are being newly built or existing hotels within the Hilton portfolio that are undergoing remodeling, refurbishment or renovation or which have an addition

2500-2 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

(as set out above and for which the DCR Standards are therefore partially engaged in respect of the components of that project) must receive prior approval for their
design.

In respect of those parts of a project for which the DCR Standards are engaged but for which Hilton confirms that the works undertaken do not need to comply with the
relevant DCR Standards (such confirmation to be given, or not, in Hilton’s discretion), then a waiver letter or approval may be given by Hilton.

Submittals must be compiled by a licensed architectural firm and/or licensed interior design firm. Completed submittals must be sent to the Hilton GDS (Global Design
Services) Director assigned to the particular hotel development. The Design Director will assist with all requirements of the process. Contact GDS for assistance,
including a recommendation of design firms.

Project Review and Approval Process

Processes regarding the design, construction, pre opening and opening phases of a new or conversion hotel, or a hotel within the Hilton portfolio undergoing a PIP
renovation, must be followed. These processes establish the framework around which reviews and approvals are conducted. The AD&C [Architecture Design &
Construction] Project Review and Approval Process document outlines these processes including required submittals. The document may be obtained from
https://designinformation.hilton.com

2501.00 Exterior
Refer to Section 2514.00, Technical Criteria, for requirements applicable to this section.
2501.01 Utilities
2501.01.A Not Applicable to this Brand
2501.01.B Drains
Storm drains must be located away from the building. Drains must be located in parking areas rather than drives. Drains must be kept clear of
pedestrian traffic routes. Grade parking lots and grade pedestrian pathway in cold climates to prevent icing of drive aisles and walkways.
2501.01.C Drainage
Roof and porte cochere drainage must be connected to the storm drainage system by concealed piping. Exposed rain drains are not acceptable
adjacent to guest entrances and must be concealed.
2501.01.D Surface Drainage
Surface drainage across the sidewalks and landscaped areas adjacent to the building is not acceptable.
2501.01.E Storm Water Detention/Retention
Storm water detention/retention areas must be integrated with the landscape design, must be attractive whether dry or in service and must be
designed so as not to provide a breeding area for insects or be a hazard to hotel guests. Consideration must be given to the capture of rainwater
runoff for re-use with irrigation system where weather conditions allow.
2501.01.F Hose Bibbs
Provide hose bibbs or hydrants for porte cochere, parking area, sidewalk, patio and pool deck washdown.

2500-3 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2501.02 Landscaping
2501.02.A Registered Landscape Architect
A registered Landscape Architect must develop landscaping plans and maintenance program for all landscaping materials. Hilton reserves the right
of final approval on all landscape plans.
2501.02.B Not Applicable to this Brand
2501.02.C Not Applicable to this Brand
2501.02.D Landscaping Percentage Requirements
A minimum of 10 percent of the total site area must be landscaped. Exceptions for urban locations are subject to review and approval by Hilton.
2501.02.E Primary Landscaped Areas
Primary landscaped areas must be generous in scale and concentration, and must be placed adjacent to the entrance drive, the primary hotel
entrance, ballroom and other guest entrances, the restaurant, pool terrace and exterior garden areas that are used for public functions.
2501.02.F Secondary Landscaping
Landscaping must be provided at the entire building perimeter, throughout the parking areas and at the site perimeter.
2501.02.G Not Applicable to this Brand
2501.02.H Drought Resistant Plants/Turf
Native and succulent/drought resistant plants are recommended rather than those requiring significant watering. 100 percent recyclable, synthetic
turf fiber infilled with sand/silica and installed with a backing system and aggregate base layer, to ensure proper drainage, may be considered with
prior written approval by Hilton for location, application and product selection.
2501.02.I Parking Island Landscaping
Parking islands must be landscaped and irrigated.
2501.02.J Landscaping Screens
Provide landscape design elements to enhance the views from the guestrooms and screen undesirable views, such as parking lots, service areas
and any ground mounted equipment. Clearances required by the equipment and/or local jurisdiction must be maintained.
2501.02.K Retaining Walls
Timber retaining walls are not acceptable.
2501.02.L Handrails or Guardrails
Provide guardrails at the top of all accessible retaining walls with a 30"/1.0 m or more drop. Refer to 2514.10 for guardrail requirements and 2516.00
for Fire Protection and Life Safety Requirements.
2501.02.M Not Applicable to this Brand
2501.02.N Not Applicable to this Brand
2501.02.O Utility Equipment

2500-4 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Locate all utility equipment away from guest entrances and screen from guest view.
2501.02.P Underground Irrigation System
A manual irrigation system or an automated underground irrigation system must be provided to support the maintenance of the exterior landscaping.
The use of grey or recycled water may be considered for irrigation purposes only.
2501.02.Q Earth Slopes
Earth slopes must not exceed 2:1 (vertical/horizontal). All slopes greater than 3:1 (vertical/horizontal) must be stabilized. Slope all landscape areas
away from the building at not less than 1:25 (vertical/horizontal).
2501.02.R Landscape Drainage
Ensure proper drainage of landscaped areas by providing a permanent subsurface drainage system.
2501.02.S Not Applicable to this Brand
2501.02.T Not Applicable to this Brand
2501.02.U Not Applicable to this Brand
2501.02.V Not Applicable to this Brand
2501.02.W Irrigation System Timers
Locate all irrigation system timers in the back of house area if possible.
2501.02.X Not Applicable to this Brand
2501.02.Y Function Lawn Requirements
If provided, function lawns must have power outlets (socket outlets), water supply, furniture storage, pantry/trash collection areas, restrooms and
service access away from guest view.
2501.02.Z Function Lawn Lighting
If provided, function lawns must have landscape lighting to illuminate fire egress, ambiance and security.

2501.03 Sidewalks/Patios
2501.03.A Not Applicable to this Brand
2501.03.B Continuous Sidewalk
Provide a continuous sidewalk across the front of the hotel. On other building faces, sidewalks must extend directly from each entrance to the
adjacent parking only. Special consideration must be given to pedestrian access to secondary building entrances/exits. When a running trail is
provided must include floor signs and/or distance markings on sidewalk.
2501.03.C Site Control
Site control for all access to the property must be provided, included at beach access points.
2501.03.D Not Applicable to this Brand
2501.03.E Not Applicable to this Brand

2500-5 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2501.03.F Not Applicable to this Brand

2501.03.G Not Applicable to this Brand
2501.03.H Not Applicable to this Brand
2501.03.I Not Applicable to this Brand
2501.03.J Not Applicable to this Brand
2501.03.K Not Applicable to this Brand
2501.03.L Smoking Area
Provide a convenient and weather protected smoking area at least 25'-0"/7.6 m away from main property entrances when properties are 100 percent
non-smoking or when market conditions dictate. Area must include seating, trash can, and ash cans. All plans must be submitted and approved by
Hilton.

2501.04 Building Exterior

2501.04.A Not Applicable to this Brand
2501.04.B Not Applicable to this Brand
2501.04.C Not Applicable to this Brand
2501.04.D Not Applicable to this Brand
2501.04.E Not Applicable to this Brand
2501.04.F Exterior Guest Area Protection
Provide protection from the elements at exterior guest entrances, dining and roof terraces, and swimming pool terraces.
2501.04.G Balconies
2501.04.G.1 Balconies (if provided) must be a minimum of 5’-0”/1.5 m deep.
2501.04.G.2 Balconies/patios must be designed to provide privacy and security for guestrooms. Views must be blocked to adjacent balconies/patios.
2501.04.G.3 Balcony floors must slope outwards or toward internal drains.
2501.04.G.4 Balcony railings must be a minimum of 42”/1.1 m in height and at least partly open, or transparent for views. Any opening in railings must not
exceed 4”/100 mm and include a bottom rail a 2”/50 mm maximum above the floor. Railings must not be horizontal or climbable by children. If a
rail fixing detail is on upstand or wall, the rail must be fixed flush with the inner edge of the upstand to prevent climbing.
2501.04.H Not Applicable to this Brand
2501.04.I Not Applicable to this Brand
2501.04.J Roof Screening
Flat roofs, viewed from guestrooms, must be enhanced with colored patterns of gravel and/or plantings. All HVAC equipment must be screened from
guest view. Must meet minimum performance criteria in section 2514.05.
2501.04.K Not Applicable to this Brand

2500-6 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2501.04.L Not Applicable to this Brand

2501.04.M Antennae
All antennae and satellites must be camouflaged to blend with the building design.
2501.04.N Window Washing
A practical method of exterior and interior window washing must be incorporated in hotel design and be approved by Hilton.
2501.04.O Awnings/Canopies
Fabric and canvas awnings are not allowed without prior approval from Hilton.

2501.05 Porte Cochere

2501.05.A Not Applicable to this Brand
2501.05.B Porte Cochere Width
The porte cochere must be designed to provide space for four parked cars, two deep and two across, with enough space remaining for motorists to
drive under and exit the car without exposure to the elements. The size of the porte cochere may be required to be increased on larger hotels as
directed by Hilton.
2501.05.C Clearance Height
Porte cochere clearance height must be a minimum of 13'-0”/4.0 m.
2501.05.D Covered Pedestrian Access
Covered pedestrian access to the porte cochere from the hotel entrance must be 10'-0"/3.00 m minimum width and clear of obstructions.
2501.05.E Porte Cochere Flooring
The area under the porte cochere must be a decorative non-slip surface paving such as brick, stone, tile pavers or color stamped concrete. Hand
troweled, scored concrete, floated concrete or asphalt is not allowed. Decorative paving in driving areas must be sealed and cleanable.
2501.05.F Porte Cochere Columns
Porte cochere support columns and other features at the building entry that could be damaged by car doors, luggage carts, etc. must be finished with
a high-quality durable finish to coordinate with main exterior building finishes.
2501.05.G Entrance Drive Paving
Entrance drive paving must be flush with the sidewalk at hotel entrance to facilitate the movement of luggage carts and for easy access into the
hotel.
2501.05.H Taxicab Queuing
Provide a convenient area at the primary entrance for taxicab queuing and provide a taxi notification system at urban properties.
2501.05.I Not Applicable to this Brand
2501.05.J Porte Cochere Lighting
Provide decorative lighting at the porte cochere and any secondary entrance canopies.

2500-7 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2501.05.K Not Applicable to this Brand

2501.05.L Light Levels
Refer to Section 2514.08 for minimum light level requirements.
2501.05.M Heat Lamps
Heat lamps will be required in some locations, as directed by Hilton. When provided they must be built in heat lamps. Portable heat lamps are not
allowed.
2501.05.N Porte Cochere Seating
Provide outdoor seating for guests adjacent to the primary entrance.
2501.05.O Valet Stand
When a valet stand is provided, it must be a permanent fixture. The valet stand must be finished with natural wood, tile, stone or approved decorative
metal. The top surface material must comply with Section 2515.04.

2501.06 Parking
2501.06.A Parking Area Location
Parking areas must be conveniently located for building guests. Parking allocations must be distributed in accordance with the anticipated usage of
each entrance (lobby, restaurant, function area, team member, etc.).
2501.06.A.1 Generally vehicular traffic and electric buggies must be kept separate, buggy pathways must be designed to accommodate pedestrians, guest
and service buggies. Parking allocations, charging stations and maintenance workshop must be distributed in accordance with the anticipated
usage. Charging stations for service vehicles and buggies must be screened from guest view. Must have multiple stations based on size of
campus.
2501.06.B Coach Bus Parking
A coach bus drop off/pick up area or group entrance (when provided) must be located near the main entrance. A porte cochere is required.
2501.06.C Service Vehicles Access
Service vehicles must not pass through guest parking areas.
2501.06.D Parking Study Requirement
A parking and traffic analysis study is required. Must be completed by building architect and approved by the brand.
2501.06.E Light Levels
Refer to Section 2514.08 for minimum light level requirements.
2501.06.F Surface Parking
2501.06.F.1 The parking area must provide a minimum of one parking space for each guestroom. Hotels with inadequate parking must provide valet parking.
Additional parking may be required based on market demand.
2501.06.F.2 Not Applicable to this Brand

2500-8 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2501.06.F.3 Provide wheelstops where car overhang has the potential of damaging light poles, landscaping or other objects.
2501.06.F.4 Parking and drive areas must be concrete or sealed asphalt.
2501.06.F.5 Concrete paving is required in all service areas, i.e., garbage dumpster, loading dock, service entrances.
2501.06.F.6 Provide 6”/152 mm concrete curb and gutter or sloped granite curbing at all edges of the parking lot and drives. Asphalt curbing at edges of the
parking areas and drives is not allowed.
2501.06.F.7 Curbed landscaped islands must separate all parking from the primary entrance drive. Parking along the entrance drives is not allowed.
2501.06.F.8 Parking islands must be a minimum of 10'-0”/3.0 m wide and must be placed a minimum of every 120'-0”/36.0 m along the width of the parking lot
with four rows of parking stalls and two drive lanes maximum between centerline of islands.
2501.06.F.9 Parking lot striping must be white, except where other colors are required for fire lanes and no parking zones.
2501.06.G Drives
2501.06.G.1 The primary entrance drive must provide two-way circulation through a lighted and landscaped corridor to guest parking and the primary hotel
entrance.
2501.06.G.2 Two-way main entrance driveways must have a minimum width of 30’-0”/9.0 m and inside turning radius of 33’-0”/10.0 m.
2501.06.G.3 The drive lane minimum width must be 24'-0”/7.3 m between parking stalls.
2501.06.G.4 Speed bumps must be used in drives where there is a risk to pedestrians from excessive speeds by vehicles.
2501.06.G.5 Dead end drive lanes are not allowed.
2501.06.G.6 All paint on floor surfaces must be washable and antiskid.
2501.06.H Parking Stalls
2501.06.H.1 Parking stalls must be a minimum of 18’-0”/5 m long.
2501.06.H.2 Parking stalls must be a minimum of 9’-0”/2.75 m wide centerline to centerline. A maximum of 25 percent of the parking stalls may be compact
stalls.
2501.06.I Parking Garage/ Covered Parking
All of the requirements for surface parking, as well as the following, apply to garages and covered parking.
2501.06.I.1 Convenient indoor parking may be required by Hilton, depending upon market and site restraints.
2501.06.I.2 Garage must be located within a short distance from the main hotel entrance.
2501.06.I.3 Finish Options - Parking Garage/ Covered Parking
2501.06.I.3.a Floor: Steel trowel finished concrete, hardened and epoxy sealed, paint optional. Floors exposed to external elements must be waterproofed.
2501.06.I.3.b Wall: Concrete or concrete block, paint optional; protective barriers must be installed at areas vulnerable to damage.
2501.06.I.3.c Ceiling: Concrete or painted concrete
2501.06.I.3.c.1 Parking garages must have a minimum clear ceiling height of 8’-0”/2.4 m.

2500-9 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2501.06.I.4 Light fixtures must be suitable for outdoor installation. Wrap-around type fluorescent fixtures are not permitted. Exposed lamp fixtures are not
permitted. Fixtures must be located outside of drive lanes.
2501.06.I.5 Parking garages must be designed to provide positive drainage to prevent standing water.
2501.06.I.6 Provide ice control system on ramps that are exposed to the outdoor elements in cold climate zones.
2501.06.I.7 Parking garages or ramps designed with exterior decorative screens rather than permanent walls must be equipped with suitable protective
guardrails for guest safety and protection.
2501.06.J Parking Control
2501.06.J.1 Parking control may be required by Hilton based upon regional and market conditions.
2501.06.J.2 Guests parking in the garage receive tickets from the entrance barrier on the way into the garage. Upon leaving, guests present their tickets at a
Payment Station where payment is received and the ticket is processed to enable guests to leave the car park or garage.
2501.06.J.3 Entrance/exit barriers must provide control of access in and access out.
2501.06.J.4 Each entry lane must consist of entry station with graphical LED/LCD display, barcode ticket printer, proximity pass-card reader, integrated
heating unit, voice intercom point with battery backup facility, barrier gate with folding rising arm, barrier arm knock off sensor, internal manual
raise/lower switch and dual channel loop detector.
2501.06.J.5 Each exit lane must consist of exit station with graphical LED/LCD display, barcode ticket reader, proximity pass-card reader, collection tray for
retained tickets, integrated heating unit, voice intercom point and battery backup facility, barrier gate with folding rising arm, barrier arm knock off
sensor, internal manual raise/lower switch and dual channel loop detector.
2501.06.J.6 Payment Stations
2501.06.J.6.a Payment stations must be provided at the front desk, Concierge desk, an automatic pay station or at a manned parking control booth.
2501.06.J.6.b Automatic pay stations must be clearly visible with signage explaining tariffs and use.
2501.06.J.6.c Automatic pay stations must consist of LED/LCD display, coin acceptance, banknote acceptance, credit card acceptance, sufficient recycling
coin tubes, lost ticket facility, barcode ticket reader, battery backup memory, receipt printer, intercom call point, two coin safes per machine
and two note safes per machine.
2501.06.J.7 Parking Control Booths
2501.06.J.7.a Manned parking control booths are optional.
2501.06.J.7.b Booths must have heating, ventilation and refrigerant air conditioning.
2501.06.J.7.c Booths must have electrical and data connections for property management system and a telephone outlet.
2501.06.J.8 The ticket machine, barriers and automatic pay station must have an intercom to the front desk or Concierge desk.
2501.06.J.9 A central server for the car park system must be located within the Computer/Telecom Room.
2501.06.J.10 Parking Control Systems & Guest Room Key Cards
Parking control systems must be able to use both guest room key cards, and Digital Key (when activated at the hotel ) for entry and exit. This
would include having a dedicated key reader that can support both key cards and Digital Key at each gate.

2500-10 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2501.06.K Electric Vehicle (EV) Charging Stations

2501.06.K.1 Not Applicable to this Brand
2501.06.K.2 Stations must be protected or positioned to prevent damage from vehicles.
2501.06.K.3 Power supplied to the stations must be provided underground.
2501.06.K.4 Stations must provide Level 2 charging (240 volt AC input) minimum.
2501.06.K.5 Features must include the following:
2501.06.K.5.a Ability for drivers to access stations via contactless credit cards and/or any manufacturer's subscription.
2501.06.K.5.b 24/7 driver assistance including alternate charging station locations.
2501.06.K.5.c Access control to eliminate energy theft and improve safety.
2501.06.K.5.d Notifications to driver of charge status including completion or interruption of charge.
2501.06.K.5.e Cord management system including long reach and storage.
2501.06.K.6 Enclosure must be corrosion and weather resistant and comply with NEMA 3R.
2501.06.K.7 Stations must be SAE J1772 compliant and meet all UL and NEC requirements.
2501.06.K.8 Signage must be provided designating parking space(s) for the electric vehicle charging stations.
2501.06.K.9 Stations must meet Hilton and any applicable local or federal accessibility requirements.

2501.07 Flag Poles

2501.07.A Flag Poles
Flag poles are optional.
2501.07.A.1 All flag poles must be equal in height so that no flag flies higher than another. The minimum height of the flag poles is 25’-0”/7.5 m. Building
mounted flag poles must be approved by Hilton. Wood, steel, or plastic poles and brackets are not allowed. Flag poles must be spaced so that
one flag must not wrap around the pole of another.
2501.07.B Flag Pole Lighting
If provided, flags must be illuminated. Lighting must be in ground mounted up lighting (flush with surface) aimed on the flags. Pole mounted fixtures
8’-0”/2.4 m above grade are allowed in climates susceptible to snow.

2501.08 Exterior Lighting/Electrical

Refer to Section 2514.08, Electrical, for requirements applicable to this section.
2501.08.A Lighting Designer Requirement
A licensed professional lighting designer must design and coordinate all exterior lighting to be approved by Hilton. Refer to 2514.08.K for energy
efficiency requirements.
2501.08.B Not Applicable to this Brand

2500-11 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2501.08.C Guest Entrance Lighting

All guest entrances must be well lit and readily identifiable.
2501.08.D Exterior Light Fixtures
All exterior light fixtures must be suitable for outdoor installation and must have coordinated color temperature and characteristics.
2501.08.E Cornice Uplighting
Provide building floodlighting to reinforce hotel identification and recognition. Floodlight major building masses, but do not light guestroom windows.
Conceal luminaries within building elements and in landscaped areas.
2501.08.F Not Applicable to this Brand
2501.08.G Not Applicable to this Brand
2501.08.H Site Lighting Control
All site lighting must be controlled by zones and as a whole by photocell or timer based control and building automation system located in the back of
house area.
2501.08.I Light Levels
Refer to Section 2514.08 for minimum light level requirements.
2501.08.J Parking Lighting
2501.08.J.1 Lighting (parking, landscaping, walkways and security) must cover the entire parking area.
2501.08.J.2 Parking lot and driveway lighting must be pole-mounted. Lighting must be high energy efficient and long life.
2501.08.J.3 Maximum pole height is 20'-0/6.0 m. Cut off shields or similar devices must be used to prevent glare and annoyance.
2501.08.K Landscape Lighting
Refer to Section 2514.08.P, IP Ratings, for requirements applicable to this section.
2501.08.K.1 Provide bollard or mushroom lighting for all walkways not illuminated by parking lot lighting.
2501.08.K.2 Landscape and walkway lighting must be rigidly connected to waterproof junction boxes and securely mounted to concrete bases.
2501.08.K.3 Landscape lighting must be provided for landscaped areas directly adjacent to the hotel and for outdoor activity areas.
2501.08.K.4 Landscape lighting must be indirect and decorative in nature.
2501.08.K.5 Locate all landscape lighting above grade in planting beds or mulch. Do not locate fixtures in areas of lawn or near walkways. All light fixtures
must be located a minimum of 3'-0”/900 mm from the face of any adjacent curb.
2501.08.L Not Applicable to this Brand
2501.08.M Landscaped Area Outlets
Provide a weatherproof power outlet (socket outlet) in each primary landscaped area.

2502.00 Lobby Area

Refer to Sections 2514.00, Technical Criteria, and 2515.00, Furnishings, Fixtures, and Equipment, for requirements applicable to this section.

2500-12 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2502.01 Vestibule
2502.01.A Vestibule Depth/Door Requirements
A vestibule is required at the entrance to the lobby. Automatic doors must be provided via a revolving door/sliding doors or a pair of swing doors are
allowed. The swinging doors must be a pair of 3'-0"/900 mm doors with half glass minimum. All swinging doors must have automatic door closers. Bi-
fold doors are not allowed.
2502.01.B Revolving Doors
Revolving doors must be a minimum 11’-0”/3.35 m diameter.
2502.01.C Automatic Sliding Doors
When automatic sliding doors are provided, vestibules must be a minimum of 12’-0”/3.7 m deep.
2502.01.D Automatic Revolving Doors
When automatic revolving doors are provided, single 36”/900 mm doors in a vestibule configuration must be provided directly adjacent to the
revolving door. The vestibule must be a minimum 8’-0”/2.50 m deep where both doors are manually operated and swing in the same direction
(outward). It must be a minimum 10’-0”/3.0 m deep where both doors are manually operated and swing 180 degrees.
2502.01.E Not Applicable to this Brand
2502.01.F Nighttime Security Requirements
Provide magnetic locks, intercom with buzzer, and card key access on primary and secondary entrance doors that will lock entrance doors during off
hours. Provide remote release to securable primary entrance doors at front desk.
2502.01.G Not Applicable to this Brand
2502.01.H Not Applicable to this Brand
2502.01.I Finish Options - Vestibule
2502.01.I.1 Floor: Porcelain tile, natural stone, wood - tongue and groove, marble/granite, carpet (broadloom), decorative hand-tufted rug
2502.01.I.1.a Base (minimums): 6"/150 mm porcelain tile, natural stone, wood - stain grade
2502.01.I.1.b Provide an architectural walk-off mat or architectural grille where doors are present.
2502.01.I.2 Wall: Vinyl wallcovering, wood, paint, porcelain or ceramic tile, natural stone, polished or textured plaster
2502.01.I.3 Ceiling: Paint on gypsum, acoustic ceiling tile (30 percent maximum)
2502.01.I.4 Vestibule finishes must match lobby finishes when doors are not present.
2502.01.I.5 When automatic suppression systems are required (see section 2516.00) concealed type sprinkler heads must be utilized.
2502.01.J Not Applicable to this Brand
2502.01.K Not Applicable to this Brand
2502.01.L Power Outlets

2500-13 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Provide power outlets (socket outlets) for metal detector at vestibule and a pit to drop explosive bags into if local code requires or when designated
by Hilton.
2502.01.M X-ray Power Outlets
Provide power outlets (socket outlets) for small bag x-ray outside of main entry if local code requires or when designated by Hilton. The x-ray
machine must be integrated with the design as part of the vestibule and must not block the guest’s way.
2502.01.N Not Applicable to this Brand
2502.01.O Light Levels
Refer to Section 2514.08 for minimum light level requirements.

2502.02 Lobby
2502.02.A Lobby Size Requirements
The lobby area is required to be a minimum of 1,800 ft²/170 m² or 6 ft²/0.56 m² per guestroom, whichever is greater, excluding registration area,
Lobby Bar and corridors accessing the guest elevators/lifts. Lobby must have direct visual connection to Food & Beverage elements.
2502.02.B Not Applicable to this Brand
2502.02.C Not Applicable to this Brand
2502.02.D Not Applicable to this Brand
2502.02.E Not Applicable to this Brand
2502.02.F Not Applicable to this Brand
2502.02.G Not Applicable to this Brand
2502.02.H Not Applicable to this Brand
2502.02.I Not Applicable to this Brand
2502.02.J Finish Options - Lobby
2502.02.J.1 Floor: Carpet (broadloom), decorative hand-tufted area rug, porcelain tile, marble/granite, natural stone, wood - tongue and groove
2502.02.J.1.a Base (minimums): 6"/150 mm wood, natural stone
2502.02.J.2 Wall: Vinyl wallcovering, wood, porcelain or ceramic tile, natural stone, paint (special approval required)
2502.02.J.3 Ceiling: Paint on gypsum, acoustic ceiling tile (30 percent maximum), special finish/decorative ceiling
2502.02.J.3.a Lobby ceilings must be a minimum of 14’-0”/4.3 m high.
2502.02.J.3.b When automatic suppression systems are required (see section 2516.00) concealed type sprinkler heads must be utilized.
2502.02.K Not Applicable to this Brand
2502.02.L Not Applicable to this Brand
2502.02.M Electrical

2500-14 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2502.02.M.1 Lighting must be switched from panels located within a team member area not accessible by guests.
2502.02.M.2 Not Applicable to this Brand
2502.02.M.3 Not Applicable to this Brand
2502.02.M.4 Not Applicable to this Brand
2502.02.M.5 Not Applicable to this Brand
2502.02.M.6 Not Applicable to this Brand
2502.02.M.7 Refer to Section 2514.08 for minimum light level requirements.
2502.02.N House Telephone Outlets
Provide a minimum of one outlet for house telephones in the lobby area. House telephones must be clearly identified. Wall mounted telephones are
not allowed. Refer to Section 712.00 - Telephones functionality requirements.
2502.02.O TV Requirements
A television is required in the lobby. Television size and quantities must be proportionate to lobby space and entertainment elements. Televisions
must comply with the sizes and specifications provided in Sections 713.00 and 2514.09.
2502.02.P Furnishings, Fixtures and Equipment
2502.02.P.1 Not Applicable to this Brand
2502.02.P.2 Lobby seating must accommodate the size of the lobby footprint. Seating area must accommodate a power outlet and USB at a ratio of 4 seats
per 1 outlet/USB.
2502.02.P.3 Varied seating types and different sized seating groups are required.
2502.02.P.4 Not Applicable to this Brand
2502.02.P.5 Not Applicable to this Brand
2502.02.P.6 Tables
2502.02.P.6.a Not Applicable to this Brand
2502.02.P.6.b Tables used in lobby area must be high quality, commercial grade. The top surface material must be compliant with Section 2515.04.
2502.02.P.6.c Commercial-grade bases must be provided for sturdy support of all tables.
2502.02.P.7 Not Applicable to this Brand
2502.02.P.8 Not Applicable to this Brand
2502.02.P.9 A Feature element is required. It must be appropriate to the location such as a fireplace or art installation.
2502.02.Q Lobby Connectivity Zone
Refer to Sections 2514.00, Technical Criteria, and 2515.00, Furnishings, Fixtures, and Equipment, for additional requirements applicable to this
Section.

2500-15 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2502.02.Q.1
A connectivity zone is optional in the lobby and the meeting facilities. Guest printing on demand capabilities are required.

2502.02.R Not Applicable to this Brand

2502.02.S Prayer Rooms and Ablutions
2502.02.S.1 Prayer Rooms and Ablutions Requirements
Where required by local government, provide a minimum of one appropriately positioned Prayer Room and Ablutions area for men and one for
women in both the Public Areas and Back-of-House areas.
2502.02.S.2 Access Requirements
Must be able to access the separate Men's and Women's areas via separate entrance vestibules dedicated to each facility. The entrances to
Men's and Women's facilities must not be accessible within the same vestibule.
2502.02.S.3 Location Requirements
2502.02.S.3.a In Public Areas, locate the Prayer Rooms and Ablutions on the same floor of the building where meeting space is provided.
2502.02.S.3.b For Back-of-House, locate the Prayer Rooms and Ablutions within the employee Locker Rooms or Breakrooms are provided.
2502.02.S.3.c Praying must be set up to face towards the Qibla, or required direction to face during prayer.
2502.02.S.3.d Bathrooms must not be located behind the Qibla wall or above the Prayer Room.
2502.02.S.4 Size Requirements
2502.02.S.4.a Prayer Room: Minimum area is determined by the area needed for one person (minimum 24"/60 cm x 48"/120 cm or 7.8 ft²/0.72 m²)to
comfortably perform prayer and the number of people expected to simultaneously use the facility. Provide an additional clear path perimeter
to allow circulation for non-praying guests.
2502.02.S.4.b Ablutions: Minimum area is determined by the number of people expected to simultaneously use the facility.
2502.02.S.5 Acoustic Requirements
Provide adjoining wall construction requirements similar to the acoustic requirements of meeting/function rooms. Refer to Section 2514.05.
2502.02.S.6 Finish Options - Prayer Rooms and Ablutions
2502.02.S.6.a Floor: Carpet (broadloom or tile), porcelain tile at Prayer Rooms; Porcelain tile at Ablutions. If tile flooring is provided at Prayer Rooms,
appropriately sized individual rugs must be provided for multiple guests simultaneously using the room.
2502.02.S.6.a.1 Provide contrasting floor finishes to distinguish clean and unclean areas at Ablutions area.
2502.02.S.6.a.2 Tile at all wet areas must slope towards the area floor drain(s) and continuous trench or trough drain.
2502.02.S.6.b Base (minimums): 4"/100 mm wood (stain- or paint-grade), porcelain tile at Prayer Rooms; 4"/100 mm porcelain tile at Ablutions
2502.02.S.6.c Wall: Paint, vinyl wallcovering, fabric paneling, wood at Prayer Rooms; Epoxy paint, vinyl wallcovering, porcelain or ceramic tile at wet walls
(wainscot-height, minimum) for Ablutions. Provide waterproof finishes at all areas immediately adjacent to or directly exposed to water and
humidity.

2500-16 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2502.02.S.6.c.1 Provide a wall recess with special finish for easy Qibla identification.
2502.02.S.6.d Ceiling: Paint on gypsum board at Prayer Rooms; Epoxy paint on gypsum board at Ablutions
2502.02.S.6.d.1 Minimum ceiling height: 9'-0"/2.74 m
2502.02.S.6.d.2 Coffered ceiling is required.
2502.02.S.7 Door and Windows
2502.02.S.7.a Provide a solid-core, hinged wood entry door into the Ablutions area and into the Prayer Room. Painted hollow metal doors are not allowed
in either application.
2502.02.S.7.b Where possible, provide entrance into the Prayer Room at the back of the room, opposite the Qibla.
2502.02.S.7.c Door Hardware
Provide an adjustable type, automatic, 2-stage hydraulic door closer, lever-style latching lockset without locking features, perimeter sound
stripping, door sweeps. All door hardware must have matching finishes, including hinges.
2502.02.S.7.d Interior windows are not permitted in the Prayer Rooms or Ablutions areas.
2502.02.S.7.e Exterior windows in the Prayer Rooms or Ablutions areas must have decorative window treatment with blackout capability.
2502.02.S.8 Furnishings, Fixtures and Equipment
2502.02.S.8.a Ablutions area requires the following:
2502.02.S.8.a.1 Hanging rod
2502.02.S.8.a.2 Casegood shelving unit with shoe rack or cubbies, clean terry storage
2502.02.S.8.a.3 Decorative chair or stool (minimum one - separate from wet areas) or bench
2502.02.S.8.a.4 Amenities shelf (minimum one) at the wet area
2502.02.S.8.a.5 Full-length decorative mirror must be provided adjacent to the entry door. Mirror may be frameless. There must be no visible clips or
fasteners. Must be installed with tamper-proof wall mounts.
2502.02.S.8.b Prayer Room requires the following:
2502.02.S.8.b.1 Lightweight, decorative chair (minimum two) - provide one extra chair for every 86 ft²/8 m² of Prayer Room area.
2502.02.S.8.b.2 Casegood shelving unit or free-standing table
2502.02.S.8.b.3 Artwork is not allowed.
2502.02.S.9 Plumbing
2502.02.S.9.a Provide a wall-mounted faucet with anti-scald mixing valve at each Ablutions station.
2502.02.S.9.b Provide an area floor drain (minimum one) centrally located in Ablutions area.
2502.02.S.9.c Provide a custom wash basin, flush with the finished floor, with continuous trench drain or trough-style drain at each Ablutions station. Each
wash basin must have integrated seating made of resilient waterproof materials.

2500-17 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2502.02.S.9.d Fixtures and trim must be non-corrosive and either brushed or polished chrome. All finishes must coordinate in color.
2502.02.S.9.e Valve trim: All finished exposed trim (including exposed valves) must meet minimum code requirements for corrosion in compliance to
ASME A112.18.1/CSA B125.1. Trim must include identifiable control setting by symbols, letters or graphics/colors to indicate “off”, “cold” and
“hot” operation for the control valve.
2502.02.S.9.f Wash basins must provide a gravity overflow outlet sized for full flow rate.
2502.02.S.10 Electrical
2502.02.S.10.a Lighting Requirements
2502.02.S.10.a.1 Refer to Section 2514.08 for minimum light level requirements.
2502.02.S.10.a.2 Provide a combination of direct (recessed can) and indirect (cove or slot) lighting in both the Prayer Room and Ablutions area.
2502.02.S.10.a.3 All Ablutions lighting must be approved for damp location use.
2502.02.S.10.a.4 Lights must be wired to remain on, be key-switched or have occupancy sensors with a 30 minute delay before switching off. If
sensors are used, a single entry light must remain on at all times. Sensors must be connected to the thermostat - refer to
2502.02.S.11.c.
2502.02.S.10.b Power Requirements
2502.02.S.10.b.1 Provide a minimum of one power (socket) outlet adjacent to the casegood shelving unit in the Ablutions room.
2502.02.S.10.b.2 Provide a minimum of two power (socket) outlets in the Prayer Room.
2502.02.S.10.c Provide rocker-style switches in all areas.
2502.02.S.11 Mechanical
2502.02.S.11.a Provide dedicated supply air and exhaust.
2502.02.S.11.b Remote, wall-mounted, hard-wired, electronic digital thermostat is required in the Ablutions room. Provide a remote thermostat in the
Prayer Room. Battery powered thermostats are not acceptable.
2502.02.S.11.c If an in-room, occupancy based energy management solution is installed, it must include a passive infrared occupancy sensor that uses
wireless interface to building or room automation system. The system should assure that occupancy status is obtained through an
automated sensor.
2502.02.S.12 Technology
2502.02.S.12.a A local sound system is required for the Prayer Room if the space exceeds 538 ft²/50 m².

2502.03 Not Applicable to this Brand

2502.04 Front Desk
2502.04.A Workstation Quantities
Provide a minimum of two registration workstations for hotels with 150 or fewer keys. An additional registration workstation will be required for each
additional 150 keys above 150.

2500-18 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2502.04.B Workstation Layout

Registration workstations must be grouped together into units to allow circulation around each side of the unit. No more than two workstations are
allowed within a single front desk unit.
2502.04.C Not Applicable to this Brand
2502.04.D Sit/Stand Front Desk
Stand up front desk units are required.
2502.04.E Front Desk Visibility
The front desk units must be directly visible and accessible from the primary entrance. The front desk units must have a clear view of the primary
entrance.
2502.04.F Not Applicable to this Brand
2502.04.G Clear Circulation
Provide a minimum of 12’-0”/3.7 m clear circulation in front of the front desk. Allow for additional queuing space when dictated by market conditions
such as convention center hotels.
2502.04.H Not Applicable to this Brand
2502.04.I Finish Options - Front Desk/Reception Desk
2502.04.I.1 Floor: Carpet (broadloom), porcelain tile, marble/granite, wood - tongue and groove
2502.04.I.1.a Base (minimums): 6"/150 mm porcelain tile, natural stone, wood
2502.04.I.1.b At freestanding desks/pods, the lobby flooring must continue through to the team member areas. Inset anti-static/anti-fatigue mats or carpets
are required behind the freestanding desks/pods.
2502.04.I.2 Wall: Vinyl wallcovering, porcelain or ceramic tile, natural stone, wood or special finish
2502.04.I.3 Ceiling: Paint on gypsum
2502.04.I.3.a Not Applicable to this Brand
2502.04.I.3.b When automatic suppression systems are required (see section 2516.00) concealed type sprinkler heads must be utilized.
2502.04.J Front Desk Millwork
2502.04.J.1 The front desk unit’s exterior finish must be natural wood, porcelain tile, marble, granite or decorative metal. Wood, wood edged, or laminate
writing surface is not allowed.
2502.04.J.2 The finished height of the front desk must not be more than 42"/1.07 m above the finished floor. Front desk must be built according to the design
drawings and specifications found online at https://designinformation.hilton.com. The desk is designed to minimize the appearance of computer
equipment. Credit card machines are not allowed to be permanently mounted to the front desk surface.
2502.04.J.3 Provide a minimum clear aisle space of 5'-0”/1.5 m behind the front desk.
2502.04.J.4 The front desk finishes must be as follows:

2500-19 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2502.04.J.4.a The top surface material must be compliant with Section 2515.04.
2502.04.K Front Desk/Reception Desk Cabinetry
The use of cabinetry behind the front desk unit and the placement of doors on the rear wall of the registration area are not allowed.
2502.04.L Front Desk Back Wall
2502.04.L.1 Provide a dynamic wall behind the front desk that is regionally relevant, a visually delightful backdrop consisting of sculpture, lighting treatment or
artwork. Televisions or digital walls are not allowed.
2502.04.M Electrical
2502.04.M.1 Refer to Section 2514.08 for minimum light level requirements.
2502.04.M.2 Not Applicable to this Brand
2502.04.M.3 Each workstation must have the following as a minimum:
2502.04.M.3.a Above the counter: a double power outlet (socket outlet), single telephone outlet and two data ports. All outlets must be from a dedicated
circuit and grounded. Dedicated phone lines are required.
2502.04.M.3.b Below the counter: four power outlets (socket outlets) and four data ports. All outlets must be from a dedicated circuit and grounded.
2502.04.M.4 The power outlets (socket outlets) below the desk must not be on the same dedicated grounded circuit as the outlets above the desk. Each
dedicated circuit may provide power up to three workstations per circuit.
2502.04.N Furniture, Fixtures and Equipment
2502.04.N.1 Not Applicable to this Brand
2502.04.N.2 Not Applicable to this Brand
2502.04.N.3 Artwork
2502.04.N.3.a Not Applicable to this Brand
2502.04.N.3.b Not Applicable to this Brand
2502.04.N.3.c Not Applicable to this Brand
2502.04.N.3.d Not Applicable to this Brand
2502.04.N.3.e Not Applicable to this Brand
2502.04.N.3.f Provide portraits of the local Sheiks with illumination when required by local regulation.
2502.04.N.4 Not Applicable to this Brand
2502.04.N.5 Not Applicable to this Brand
2502.04.N.6 Security monitors and computer monitors with guest information must not be visible to guests.
2502.04.N.7 Provide a panic button at the bottom of each workstation. Signal must be received by permanently manned location/digital enhanced cordless
telecommunications/security.

2500-20 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2502.05 Not Applicable to this Brand

2502.06 Concierge
2502.06.A Concierge Facilities
Concierge facilities are permitted in a separate section of the front desk but in hotels with 400+ keys must be in a separate area apart from the front
desk.
2502.06.B Desk Surface Requirement
Desk must have a minimum work surface area of 30”/760 mm x 60”/1.5 m with lockable drawers and slotted openings.
2502.06.C Desk Finish
The face of the desk must be natural wood, porcelain tile, marble, granite or decorative metal and complimentary to the design of the lobby and front
desk area. The top surface material must comply with Section 2515.04. Wood, wood edged, or laminate writing surface is not allowed.
2502.06.D PMS Outlet
Provide power outlets (socket outlets) and data connections for the property management system.
2502.06.E Telephone Outlet
Provide a telephone outlet at concierge’s desk that is hidden from guest view.
2502.06.F Light Levels
Refer to Section 2514.08 for minimum light level requirements.
2502.06.G Ergonomic Chair
An ergonomic chair is required for the team member when a sit down concierge is provided. Guest chair must not be ergonomic.

2502.07 Bellman’s Desk

2502.07.A Bellman's Desk
Hotels with 300+ keys require a bellman’s desk.
Bellman’s desk is optional. If provided, it must comply with the following standards.
2502.07.B Bellman's Desk Location
Bellman’s desk must be located in the lobby convenient to the entrance vestibule and adjacent to the luggage room.
2502.07.C Bellman's Desk Size
Bellman’s desk must be a minimum of 4’-0”/1.2 m in length.
2502.07.D Bellman's Desk Finish
The face of the bellman’s desk must be finished with natural wood, tile, stone or approved decorative material and complimentary to the design of the
lobby and concierge area. The top surface material must comply with Section 2515.04.
2502.07.E Not Applicable to this Brand
2502.07.F Telephone Outlet

2500-21 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Provide a telephone outlet at bellman’s desk hidden from guest view.

2502.07.G Power Outlets
Provide power outlets (socket outlets) and data connections for the property management system.
2502.07.H Light Levels
Refer to Section 2514.08 for minimum light level requirements.

2502.08 Valet Desk

2502.08.A Valet Desk Location
If provided, valet desk must be adjacent to the primary entrance vestibule, convenient for guest access and shielded from the elements.
2502.08.B Transaction Window
Provide a glass transaction window when valet desk is located in a separate room to allow visual connection between valet attendant and guest.
2502.08.C Valet Desk Finish
The face of the valet desk must be finished with natural wood, tile, stone or approved decorative material. The top surface material must comply with
Section 2515.04.
2502.08.D PMS Outlet
Provide four electrical and four data connections for point of sale and property management systems.
2502.08.E Not Applicable to this Brand
2502.08.F Key Storage Unit
Provide a securable key storage unit.
2502.08.G Light Levels
Refer to Section 2514.08 for minimum light level requirements.

2502.09 Luggage Room

2502.09.A Luggage Room/Owner's Mail Room Requirement
A separate, securable luggage storage room is required, located near the primary lobby entrance or behind the bellman's desk and directly
accessible to the registration area. Hotels must have 0.75 ft²/0.07 m² per key or a minimum 150 ft²/14 m² of storage for luggage. Hotels with more
than one registration area must allocate luggage storage at each area.
2502.09.B Not Applicable to this Brand
2502.09.C Luggage Room Clearance
Locate the entrance to the luggage room so that clearance is provided to comfortably bypass the bellman’s desk with luggage carts.
2502.09.D Luggage Room Access
All luggage room entrances must be secured by either proximity reader or other electronic device. Refer to 2514.01.O.17

2500-22 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2502.09.E Luggage Cart Storage

Provide convenient space within the luggage room for storage of luggage carts when not in use.
2502.09.F Door Hardware
The luggage room door must be a minimum of 3’-6”/1.1 m wide and 6’-8”/2.04 m high with a door closer and a hold open feature.
2502.09.G Finish Options - Luggage Room
2502.09.G.1 Floor: Vinyl tile (when not visible from public areas)
2502.09.G.1.a Base (minimum): 6"/150 mm through body synthetic
2502.09.G.2 Wall: Paint
2502.09.G.3 Ceiling: Paint on gypsum, acoustic ceiling tile
2502.09.H Racks & Shelving
The luggage room must be designed to accommodate a combination of hanging racks and storage shelving units (2’-0”/600 mm deep x 4’-0”/1.2 m
wide x 6’-0”/1.8 m high). Provide approximately 10 percent hanging racks and 90 percent shelving units. Each shelf must have a minimum weight
allowance of 350 lbs/159 kgs.
2502.09.I House Telephone Outlets/Digital Sign
Provide an outlet for a wall mounted house telephone.
2502.09.J X-ray Power Outlets
Provide dedicated power outlets (socket outlets) for luggage x-ray next to entry.
2502.09.K Light Levels
Refer to Section 2514.08 for minimum light level requirements.

2502.10 Safe Deposit Room

2502.10.A Safe Deposit Box Requirements
Safe deposit boxes must be provided when required by local code or when not provided in guestrooms. When provided, a minimum of one safe
deposit box per every 50 rooms is required in the back of house area. Provide different size boxes.

2503.00 Public Restrooms

Refer to Sections 2514.00, Technical Criteria, and 2515.00, Furnishings Fixtures and Equipment, for requirements applicable to this section.
2503.00.A Restroom Quantities
There must be one restroom each for men and women in the lobby area. The restrooms must not open directly onto the lobby. The number of lavatories,
stalls and urinals required are as dictated by code.
2503.00.B Not Applicable to this Brand
2503.00.C Entrance Doors

2500-23 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Restroom entrance doors must be a minimum of 3’-0”/900 mm wide x 6’-9”/2.1 m high, have self-closing, non-lockable hardware and push/pull plates.
Vestibules are required. Direct line of sight into multi-occupant restroom toward the urinal or water closet is prohibited.
2503.00.D Janitor's Closet
A janitor’s closet with storage shelf and service wash basin must be located within or adjacent to the restrooms.
2503.00.E Unisex Restroom
Provide an accessible unisex restroom in the lobby area.
2503.00.F Finish Options - Public Restrooms
2503.00.F.1 Floor: Porcelain tile, natural stone
2503.00.F.1.a Base (minimums): 6"/150 mm porcelain tile, natural stone
2503.00.F.2 Wall: Vinyl wallcovering, porcelain or ceramic tile, natural stone
2503.00.F.2.a A full height porcelain tile wall is required on all plumbing fixture walls.
2503.00.F.3 Ceiling: Paint on gypsum
2503.00.F.4 When automatic suppression systems are required (see section 2516.00) concealed type sprinkler heads must be utilized.

2503.00.G Stalls & Partitions

2503.00.G.1 Water Closet Partitions
Water closet partitions and urinal screens are required.
2503.00.G.2 Water Closet Stalls
Water closet stalls must be separated by full height construction walls and full height doors with a maximum undercut of 12”/300 mm.
2503.00.G.3 Urinal Screens
Urinal screens must be full height partitions or fully framed walls clad in stone slabs from the floor to 5’-0”/1.5 m.
2503.00.G.4 Not Applicable to this Brand
2503.00.G.5 Not Applicable to this Brand
2503.00.G.6 Not Applicable to this Brand
2503.00.G.7 Not Applicable to this Brand
2503.00.G.8 Partition Door Width
Water closet partition doors must be 2'-6"/760 mm wide minimum.

2503.00.H Accessories
2503.00.H.1 Water Closet Stall Required Items
The following items are required within each water closet stall:

2500-24 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2503.00.H.1.a Double roll (side by side) toilet tissue holder.

2503.00.H.1.b Coat hook mounted at 60”/1.5 m above the finished floor.
2503.00.H.1.c Sanitary napkin disposal trash bin (in women’s restroom).
2503.00.H.2 Shared Space Required Items
The following items are required within the shared space:
2503.00.H.2.a A minimum of one motion-activated, paper towel dispenser that is recessed or semi-recessed. Electric hand dryers are allowed when used
in conjunction with paper towel dispensers.
2503.00.H.2.b Not Applicable to this Brand
2503.00.H.2.c Decorative wastebasket(s). Wall mounted recessed waste receptacles are not allowed.
2503.00.H.2.d Trash bin near the exit of the restroom.
2503.00.H.2.e Not Applicable to this Brand
2503.00.H.2.f Provide a recessed baby changing station that complies with ASTM F2285, BS EN 12221:2008 or country recognized safety equivalent in
the men's, women's and unisex toilet. Baby changing stations are required in lobby and pool area public restrooms.
2503.00.H.3 Washbasin Required Items
The following items are required at the washbasin:
2503.00.H.3.a Decorative, freestanding facial tissue dispensers, one per every two washbasins.
2503.00.H.3.b Decorative touchless liquid soap dispenser

2503.00.I Not Applicable to this Brand

2503.00.J Not Applicable to this Brand
2503.00.K Exhaust Ventilation
2503.00.K.1 Interlock Toilet Exhaust
For multi-stall restrooms, interlock toilet exhaust fan with an air handling system that provides makeup air for the exhaust air volume. Operate
fans continuously.
2503.00.K.2 Negative Toilet Exhaust
Maintain the toilet room negative with respect to adjacent areas by exhausting ten percent more air flow than is supplied directly to the room.

2503.00.L Plumbing
2503.00.L.1 Not Applicable to this Brand
2503.00.L.2 Not Applicable to this Brand
2503.00.L.3 Exposed Plumbing

2500-25 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Exposed plumbing must be chrome-plated.

2503.00.L.4 Water Closet Material
Water closets must be vitreous china, wall mounted, low flow, with elongated bowls. Must have a touchless flush valve or dual flush valve.
2503.00.L.5 Hand Shower
Provide hand shower for each water closet stall.
Africa: Not Applicable to this Brand
2503.00.L.6 Water Closet Seats
Water closet seats must match fixture color, be solid plastic, closed front, self-sustaining and slow closing.
2503.00.L.7 Urinal Material
Urinals must be vitreous china with a touchless flush valve.
2503.00.L.8 Not Applicable to this Brand
2503.00.L.9 Faucets
Provide commercial grade touchless faucets at each wash basin. Faucets must be plated brass and manufactured by nationally known
manufacturers. All fixtures must be low-flow type.

2503.00.M Vanity
2503.00.M.1 Not Applicable to this Brand
2503.00.M.2 Wash Basin Material
Wash basins must be vitreous china under-mount bowls with an overflow design as a minimum. Alternative designs are allowed but require
approval.
2503.00.M.3 Top/Splash Material
Vanity top and splashes must be a solid surface or stone material compliant with Section 2515.04.
2503.00.M.4 Not Applicable to this Brand
2503.00.M.5 Concealed Piping
Vanity skirt or removable panel must conceal piping from guest view

2503.00.N Electrical
2503.00.N.1 Lights
Lights must have occupancy sensors with a 30 minute delay before switching off. A single entry light must remain on at all times in multi-stall
restrooms.
2503.00.N.2 Not Applicable to this Brand
2503.00.N.3 Not Applicable to this Brand

2500-26 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2503.00.N.4 Light Levels

Refer to Section 2514.08 for minimum light level requirements.
2503.00.N.5 Power Outlets
Two GFCI/ELCB/RCCB (or equal) power outlets (socket outlets) are allowed. When provided they must be located on a sidewall of the wash
basin.

2503.00.O Furnishings, Fixtures and Equipment

2503.00.O.1 Mirror
Mirrors are required over the wash basins. Mirror may be backlit and frameless.
2503.00.O.2 Line of Sight
Direct line of sight via mirror reflection into restrooms is prohibited.
2503.00.O.3 Full Length Mirror
Provide a decorative, full length mirror near the restroom entrance.
2503.00.O.4 Artwork
Artwork is optional.

2504.00 Food And Beverage

Refer to Sections 2514.00, Technical Criteria, and 2515.00, Furnishings Fixtures and Equipment, for requirements applicable to this section.
2504.01 Food Prep/ Kitchen
2504.01.A Professional Kitchen Consultant
All kitchens must be designed by a professional kitchen consultant and approved by Hilton.
2504.01.B Food Prep Area Location
The kitchen must be located to permit the least possible travel distance between food pick-up and the restaurant. If the banquet kitchen is located
within the same zone, the combined area must be located as equidistant from banquet/meeting rooms and restaurant area as possible.
2504.01.C Receiving Area Access
Provide direct access from the receiving area to kitchen storage and preparation area.
2504.01.D Team Member Dining Access
Provide convenient access from the kitchen to the team member dining area.
2504.01.E Room Service Access
When room service is provided, provide room service in kitchen with convenient access to the pick-up area and beverage stations.
2504.01.F Assembly Area & Storage
Provide storage for room service carts adjacent to or under the work counter.

2500-27 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2504.01.G Room Service to Elevator Access

Provide convenient access from the room service area to the service elevators/lifts.
2504.01.H Lounge and Pantry Access
Provide secondary access from the kitchen to the lounge and pantries.
2504.01.I Kitchen Work Aisles
Kitchen work area aisles must be a minimum of 3’-6”/1.1 m wide. Aisles in the primary cooking/chef's area must be a minimum 3’-0”/900 mm wide.
Provide additional clearance in front of ovens and large cooking equipment.
2504.01.J Direct Sight Lines
Direct sight lines are unacceptable between the kitchen and any guest area, except for display cooking areas.
2504.01.K Transition Zones
The transition zones between public and back of house areas must act as sound, light and visual filters between these areas. These transition zones
must employ compatible and transitional lighting levels and colors, paint and finish materials and screening mechanisms to filter views and sounds
from back of house areas.
2504.01.L Multi Level Facilities
If food and beverage and banquet facilities must be provided on more than one level of the hotel, provide convenient access from the kitchen by both
service elevator(s)/lift(s) and a stair.
2504.01.M Cross Traffic
Avoid cross traffic between dishwashing and other kitchen functions.
2504.01.N Soiled Dishes/Storage Space
Provide space in the dishwashing area for the breakdown of soiled dishes and the storage of dish carts and dollies.
2504.01.O Chef’s Office
2504.01.O.1 When possible locate the chef’s office within the kitchen, positioned to provide visual supervision of the operation.
2504.01.O.2 Chef’s office must be a minimum of 6’-0”/1.8 m x 8’-0”/2.4 m in size.
2504.01.O.3 Chef’s office and room service must have glass partitions above 3’-0”/900 mm for full view of the kitchen. Room service area must have bank
teller type glass for transactions.
2504.01.O.4 Provide a safety/shatter proof sliding glass door in chef's office.
2504.01.P Doors
2504.01.P.1 Kitchen receiving doors must be a minimum of 3’-6”/1.1 m wide x 6’-8”/2.04 m high.
2504.01.P.2 Kitchen receiving doors must have a lockset, kick plate and door closer with magnetic hold open feature.
2504.01.P.3 Kitchen serving doors must be securable and have push/pull plates, kick plates and door closers.
2504.01.Q Finish Options - Food Prep/ Kitchen

2500-28 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2504.01.Q.1 Floor: Quarry tile (minimum 6”/150 mm x 6”/150 mm), porcelain tile (minimum 12"/300 mm x 12"/300 mm), epoxy-screed concrete floors, poured
resinous flooring system that must have a Static Coefficient of Friction (SCOF) of .60 or greater (NFSI/ANSI B101)
2504.01.Q.1.a Kitchen floors must be installed in a two-inch mortar bed. Extend kitchen floor finish into walk-in coolers or connect to modular system.
2504.01.Q.1.b Where kitchens are located over other habitable spaces, provide a waterproof membrane and floating slab floor construction.
2504.01.Q.1.c Slope all floors to drain.
2504.01.Q.1.d All floor transitions must be flush to facilitate cart movement and avoid tripping hazards.
2504.01.Q.1.e Base (minimums): 4"/100 mm quarry tile, porcelain tile, through body synthetic. Tile base must be matching, sanitary and coved when
possible.
2504.01.Q.2 Wall: Epoxy paint, porcelain or ceramic tile, natural stone, fiberglass reinforced plastic (FRP), fire-resistant extruded PVCu seamless wall
cladding
2504.01.Q.2.a The walls must be a minimum fiberglass reinforced plastic (FRP), porcelain tile. Walls behind the cooking and dishwashing areas must be
of masonry construction or full-height tile, stainless steel or fiberglass-reinforced panels. All joints must be sealed. All walls must meet code
requirements and have a washable finish.
2504.01.Q.2.b Provide stainless steel or rubber corner guards and wall railings at columns and wall outside corners subject to damage from cart traffic.
2504.01.Q.3 Ceiling: Washable ceiling tile, paint on gypsum
2504.01.Q.3.a Minimum clear ceiling height in all kitchen areas is 10’-0”/3.0 m.
2504.01.R Countertop Materials
Provide straight turn down edges and overhangs on fabricated counters and tables to permit a tight seal with adjacent equipment.
2504.01.S Not Applicable to this Brand
2504.01.T Required Accessories
Provide waste receptacle, touchless stainless steel towel dispenser and touchless soap dispenser at hand wash basin with touchless fixture in
kitchen.
2504.01.U Mechanical
2504.01.U.1 Refrigerated Rooms
2504.01.U.1.a Locate all air-cooled refrigeration equipment remote from the equipment they serve where heat can be dissipated to the outdoors. Protect
outdoor equipment with weather protection and screen from guest view.
2504.01.U.1.b Locate water-cooled refrigeration equipment with service access.
2504.01.U.1.c Provide temperature monitoring with building automation system.
2504.01.U.2 Air Conditioning
2504.01.U.2.a Provide air conditioning and ventilation to comply with the conditions listed in Section 2514.06, Environmental Conditions Matrix.

2500-29 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2504.01.U.2.b Design kitchen ventilation systems to comply with NFPA 96 (www.nfpa.org), including: interlock of supply and exhaust fans, grease exhaust
duct systems, hood design, hood fire extinguishing systems, gas control valves, and manual shut off devices. See Section 2516.03.E
Kitchen Hood and Duct Protection
2504.01.U.2.c Fabricate dishwasher exhaust ducts from aluminum, galvanized or stainless steel, sloped back to the capture hood.
2504.01.U.2.d Interlock the dishwasher hood exhaust fan to automatically be energized when the dishwasher is in use.
2504.01.V Plumbing
2504.01.V.1 Grease Interceptors
2504.01.V.1.a Provide three grease interceptors located outdoors in an area serviceable without disruption of normal activities, and out of guest view.
2504.01.V.1.b Use metallic piping for all underground piping upstream of the grease interceptor. Plastic piping is not acceptable.
2504.01.V.1.c Comply with local codes regarding size and location.
2504.01.V.1.d Connect water wash exhaust hoods drain line with air gap directly to grease waste and not through floor drain or basin.
2504.01.V.2 Floor Drains/Basins
2504.01.V.2.a Provide floor drains/basins with security screwed down removable baskets or grates at all locations where indirect waste receptors are
required.
2504.01.V.2.b Provide above the floor, porcelain enameled, cast iron basins that are suitable for food service installations.
2504.01.V.2.c Provide chrome-plated brass floor drains for all areas not requiring indirect waste receptors. All areas must be provided with drainage to
centralized floor drains.
2504.01.V.3 Trough Drains
2504.01.V.3.a Provide where required by equipment locations.
2504.01.V.3.b Construct trough and grate of fiberglass or stainless steel.
2504.01.V.3.c Limit grate opening size to 1”/25 mm by 1”/25 mm.
2504.01.V.3.d Install trough drain along front of ice machines and extend 6”/150 mm on both sides of the machine opening.
2504.01.V.4 Provide hot and cold hose valves, hose with reel and floor drain in the prep area.
2504.01.V.5 Provide floor mounted mop basin with strainer and cold water hose valve in dishwashing area.
2504.01.V.6 Provide hot water supply to the dishwasher at a minimum of 140 °F/60 °C. Rinse cycle must reach 180 °F/82 °C or minimum local code
temperature requirement.
2504.01.V.7 Provide a hot water softening system when water supply hardness exceeds five grains. Separate soft water circulation system is required for
kitchen area.
2504.01.V.8 Provide one (1) plumbed emergency eye wash station that complies with ANSI/ISEA Z358.1-2009 (www.ansi.org) or country recognized safety
equivalent with floor drain in the kitchen. An emergency eye wash station must be also provided in areas where concentrated chemicals are

2500-30 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

dispensed. Where local law permits, this can be a non plumbed eye wash station consisting of emergency eye wash bottles. See order forms on
Hilton's The Lobby website for these and optional equipment.
2504.01.V.9 Provide a water fill hose adjacent to or above four-burner ranges and hot tops.
2504.01.V.10 Not Applicable to this Brand
2504.01.V.11 If the hotel has an in-house water bottling plant, it must be housed in a suitable food production area with bacteriological sampling being
completed to show potability.
2504.01.W Not Applicable to this Brand
2504.01.X Electrical
2504.01.X.1 Lighting
2504.01.X.1.a Provide recessed LED, vapor-proof fixture with warm white lamps.
2504.01.X.1.b Not Applicable to this Brand
2504.01.X.1.c Not Applicable to this Brand
2504.01.X.1.d Refer to Section 2514.08 for minimum light level requirements.
2504.01.X.2 Power
2504.01.X.2.a Power outlets (socket outlets) must be provided to suit the installed equipment with an additional general purpose power outlets (socket
outlets).
2504.01.X.2.b Protect all power outlets (socket outlets) in kitchen with GFCI/ELCB/RCCB or equal circuits. Refer to Section 2514.08, Technical Criteria for
requirements applicable to this section.
2504.01.X.2.c Provide two power outlets (socket outlets) for the following locations:
2504.01.X.2.c.1 Banquet food carts.
2504.01.X.2.c.2 Clock located at 7’0”/2.1 m above the floor, and visible from cooking line and pickup area.
2504.01.X.2.c.3 Point of sale equipment locations for room service, pick-up area, beverage stations and/or service stands require a minimum of four
power outlets (socket outlets) and two data outlets.
2504.01.X.2.c.4 Caller display unit in-room service.
2504.01.X.2.c.5 General cleaning.
2504.01.X.2.c.6 All kitchen equipment needing power.
2504.01.X.2.d Provide stainless steel cover plates for all electrical devices in kitchen.
2504.01.Y Technology
2504.01.Y.1 Provide a telephone outlet for a desk telephone and property management system connection in the chef’s office.
2504.01.Y.2 Provide a telephone outlet for a wall mounted house telephone in the kitchen area.
2504.01.Y.3 Provide a telephone outlet for a minimum two-line telephone with calling number display in-room service.

2500-31 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2504.01.Y.4 Provide four telephone outlets and data ports at all cash register/point of sale terminals requiring credit card verification.
2504.01.Z Equipment
2504.01.Z.1 Provide for the following commercial grade equipment:
2504.01.Z.1.a Provide touchless hand washbasin in each food prep area or as required by code, complete with stainless steel back splash, soap and towel
dispenser.
2504.01.Z.1.b Not Applicable to this Brand
2504.01.Z.1.c Not Applicable to this Brand
2504.01.Z.1.d Not Applicable to this Brand
2504.01.Z.1.e All convection ovens must have solid stainless steel doors (doors with glass panels are allowed).
2504.01.Z.1.f Not Applicable to this Brand
2504.01.Z.1.g Not Applicable to this Brand
2504.01.Z.1.h Provide both flaked and small cube water-cooled ice machines.
2504.01.Z.1.i Not Applicable to this Brand
2504.01.Z.1.j Not Applicable to this Brand
2504.01.Z.1.k Not Applicable to this Brand
2504.01.Z.1.l Provide isolating individual runs to service the soda dispensing system without shutting down entire system. Do not mount equipment on the
floor. Provide exhaust for system if unit is mechanically refrigerated and has an air-cooled compressor.
2504.01.Z.1.m All equipment must have NSF, Underwriters Laboratories or CE labels or code-approved equivalent.
2504.01.Z.2 Not Applicable to this Brand
2504.01.Z.3 Kitchen hoods must be a minimum of 6'-6"/2.0 m above the finished floor.
2504.01.Z.4 Refer to 2516.03.E for kitchen hood and duct protection requirements.
2504.01.Z.5 Kitchen hoods must exhaust on average 350 ft² per minute/linear foot or 2,000 m² per hour/linear meter. The following must be taken into
consideration in calculating specific exhaust requirements:
2504.01.Z.5.a Type, energy source and use of equipment below the hood.
2504.01.Z.5.b Position of equipment below the hood.
2504.01.Z.5.c Style and geometry of the hood.
2504.01.Z.5.d Introduction method for the kitchen make-up air.
2504.01.Z.6 Kitchen hoods must be tested for proper operation after installation of all pertinent equipment is complete.
2504.01.Z.7 Heavy duty cooking equipment must be on legs with wheels to allow utility service and fire protection disconnects.
2504.01.Z.8 Use grease extractor hoods except where the use of natural wood broilers requires water wash. Must not be connected with gas or electrical
operated equipment. Hotels over 500 rooms require water wash hoods.

2500-32 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2504.01.Z.9 Provide flush/recessed handles and controls for all fabricated equipment.
2504.01.Z.10 Generate steam for kettles in electric steam boiler in compartment or convection steamer base. Do not use self-contained gas or electric kettles
over ten gallons.
2504.01.Z.11 Tilting brazing pans must be gas heated.
2504.01.Z.12 Provide 18”/450 mm deep pick-up shelf with triple warming lamps at food pick-up areas.

2504.02 Food And Beverage Storage

2504.02.A Food & Beverage Storage
Food and beverage storage must be laid out by a professional kitchen consultant and approved by Hilton.
2504.02.B Not Applicable to this Brand
2504.02.C Not Applicable to this Brand
2504.02.D Food Storage Areas
Food storage areas must be centrally located between the receiving area and the preparation area, but separate from the chef’s coolers and banquet
prep area.
2504.02.E Beverage Dispensing Equipment Room
The beverage dispensing equipment room must be centrally located to the required dispensing points.
2504.02.F Food & Beverage Supplies Storage
Food and beverage supplies must be kept either on steel shelving in open racks, in boxes in the screened-in bulk storage area or in cold storage in
the refrigerators or freezers.
2504.02.G Bulk Unprepared Food Storage
Bulk unprepared food, both dry and refrigerated, must be stored separately from issued and prepared food.
2504.02.H Finish Options - Food & Beverage Storage
2504.02.H.1 Floor: Quarry tile (6”/150 mm x 6”/150 mm), epoxy-screed concrete floors within beer cooler/cellars laid to fall with central floor drain.
2504.02.H.1.a Base (minimum): 4"/100 mm quarry tile, through body synthetic
2504.02.H.2 Wall: Paint, FRP
2504.02.H.2.a Provide metal or rubber corner guards and wall railings at columns and wall outside corners.
2504.02.H.3 Ceiling: Washable ceiling tile, paint on gypsum
2504.02.H.3.a Storerooms must have a minimum clear ceiling height of 9’-0”/2.75 m.
2504.02.H.3.b The ceilings over refrigerated rooms must be insulated.
2504.02.I Liquor/Wine Storage
2504.02.I.1 Liquor and wine must be kept in a separate locked storeroom with a cool area for wine storage.

2500-33 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2504.02.I.2 The wine storage area must be professionally designed to store and maintain wine at its ideal temperature. The size of the facility is dependent
upon the size of the beverage offering.
2504.02.I.3 The liquor and wine storage area must be located with convenient access to the restaurant and bar. Convenient access must also be available
from the banquet service corridor, the lounge and the kitchen service bar. Liquor storage must be located adjacent to the primary service
circulation and within reasonable proximity of the receiving area.
2504.02.I.4 Provide only one securable point of access to the liquor storage area.
2504.02.I.5 Entrance door must be fire rated, a minimum width of 4’-0”/1.2 m and include a lockset (electronic card lock preferred), kick plate and closer with
hold open feature.
2504.02.I.6 Liquor storage entrance door must be fire rated, a minimum width of 4’-0”/1.2 m and include a lockset (electronic card lock preferred), kick plate
and closer with hold open feature.
2504.02.I.7 Partitions surrounding the liquor storage area must extend and be secured to the underside of the structure above.
2504.02.I.8 Floor drains are required.
2504.02.I.9 Provide light fixtures with vapor proof diffusers. Refer to Section 2514.08 for minimum light level requirements.
2504.02.J Cellar
2504.02.J.1 A secure refrigerated storage facility, a cellar, must be provided when required by local market.
2504.02.J.2 The cellar area must be professionally designed to hold beer cases, ale kegs, post mix syrups, carbonators, associated dispensing lines, pumps,
gas bottles, an area to restrain CO₂ gas cylinders, etc.
2504.02.J.3 The cellar must be located adjacent to service corridors and an external door (where possible) for delivery purposes. It must be conveniently
located to the bar to minimize dispensing lines.
2504.02.J.4 Entrance door must be fire rated, a minimum width of 4’-0”/1.2 m and include a lockset (electronic card lock preferred), kick plate and closer with
hold open feature.
2504.02.J.5 Area must include beverage storage rack units.
2504.02.J.6 Insulation must be provided at the walls and ceilings with a vapor barrier on the warm side.
2504.02.J.7 Provide air conditioning and ventilation compliant with the conditions listed in Section 2514.06 Environmental Conditions Matrix.
2504.02.J.8 Provide a low-level mop sink with hot and cold water.
2504.02.J.9 A floor drain must be provided.
2504.02.J.10 Provide light fixtures with vapor proof diffusers. Refer to Section 2514.08 for minimum light level requirements.
2504.02.K Walk-ins
2504.02.K.1 Locate the walk-in refrigerator within the storage area. Slab must be recessed to ensure refrigerator is flush with finished floor.
2504.02.K.2 Provide modular, prefabricated walk-in refrigerators and freezers with field-installed, 4"/10 cm, urethane sheet foam insulation, vapor-proof light
fixtures, exterior thermostats and high temperature alarm system. Condensate runs and other piping must be run on the exterior of the box.

2500-34 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2504.02.K.3 Walk-in boxes must be a minimum of 8'-3''/2.2 m high. Provide an integral bulkhead or a gypsum board bulkhead from the top of the box to the
underside of the ceiling or structural deck above
2504.02.K.4 Walk-in boxes must be specified without prefabricated floors. Recess and insulate building floor slab below. Isolate all refrigerator and freezer
floor slabs from surrounding area. Raised floors in walk-ins and ramps must not protrude into the main circulation path.
2504.02.K.5 Provide floor recess for door heaters in walk-in boxes.
2504.02.K.6 Not Applicable to this Brand
2504.02.K.7 Walk-in box entrance doors must be a minimum of 3’-6”/1.1 m wide and have lockset, kick plate, and closer with hold open feature.
2504.02.K.8 Provide escape hardware on inside of the walk-in box entrance door.
2504.02.K.9 Shelving in walk-in refrigerators must consist of approximately 1/3 full height shelving, 1/3 dunnage racks and 1/3 open area. Place full height
shelving to rear of refrigerator.
2504.02.K.10 Size condensing units and evaporator coils for walk-in boxes to operate refrigerator at +35 °F/1.6 °C and freezer at -10 °F/-23 °C.
2504.02.K.11 Provide shielded vapor-proof ceiling lights in walk-in boxes. All conduit runs must be on the exterior of the box except the drop to the switch.
Provide three way switches for boxes with two or more doors.
2504.02.L Electrical
2504.02.L.1 All large compressors must be remotely located from the equipment they service, either rack-mounted in an adjacent compressor room or
clustered on the roof above in a weatherproof enclosure and screened from guest view.
2504.02.L.2 Provide a separate circuit for each compressor or each packaged compressor system that incorporates on-board distribution wiring.
2504.02.L.3 Provide a minimum of two power outlets (socket outlets) on each wall with spacing not to exceed 20’-0”/6.0 m on center and two power outlets
(socket outlets) at the entrance of each storage area. When the storage unit are external and exposed to the weather elements, the socket outlets
must be in a weatherproof enclosure.
2504.02.L.4 Provide a telephone outlet.
2504.02.L.5 Refer to Section 2514.08 for minimum light level requirements.

2504.03 Restaurant
2504.03.A Restaurant Requirements
A full-service three meal restaurant is required.
2504.03.B Restaurant Concepts
All restaurant concepts must be approved by Hilton.
2504.03.C Seating Requirements
The restaurant must have adequate seating based on market demand, number of rooms and food and beverage concepts but no less than 40
percent of the key count. Hotels with key counts in excess of 900 will require review for placement of additional outlets. Hilton reserves the right to
adjust seating requirements dependent upon local market conditions.

2500-35 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2504.03.D Distinct Areas

When a full service restaurant is the only restaurant provided, consideration must be given to create distinct areas for general dining, breakfast and
fine dining.
2504.03.E Not Applicable to this Brand
2504.03.F Not Applicable to this Brand
2504.03.G Server Stations/POS Stations
The restaurant must have concealed server stations, point of sale stations and kitchen access.
2504.03.H Restroom Proximity
Restrooms must be within close proximity of the restaurant and be separate from the hotel lobby public restrooms.
2504.03.I Not Applicable to this Brand
2504.03.J Coatroom
Provide a coatroom, where climate conditions dictate the use of coats.
2504.03.K Door Width
Restaurant doors must be a minimum of 3’-0”/915 mm wide x 8’-0”/2.4 m high.
2504.03.L Handrails or Guardrails
Handrails must be installed at all raised floor areas except where seating/planters act as barriers. Handrails must be installed at all steps along with
appropriate step lighting. Provide guardrails at all grading differences over 42”/1.0 m. Refer to 2514.10 for guardrail requirements.
2504.03.M Host/Hostess Station
The restaurant must have a designated host/hostess station located at the entrance. The face of the station should be designed to coordinate with
the layout and decor of the restaurant. The inside of the station must be functionally designed to include space for menu storage, power and POS
data cable management.
2504.03.N Natural Daylight
Provide natural daylight where possible while avoiding glare and excessive heat. Solar shades are required.
2504.03.O Finish Options - Restaurant
2504.03.O.1 Floor: Carpet (nylon broadloom), wood - tongue and groove, porcelain tile, marble/granite
2504.03.O.1.a Base (minimums): 6"/150 mm wood, porcelain tile, natural stone
2504.03.O.2 Wall: Vinyl wallcovering, paint, natural stone, wood or special finish
2504.03.O.3 Ceiling: Paint on gypsum, acoustic ceiling tile (30 percent maximum)
2504.03.O.3.a Not Applicable to this Brand
2504.03.O.3.b Minimum ceiling height is 10’-6”/3.2 m.
2504.03.O.3.c When automatic suppression systems are required (see section 2516.00) concealed type sprinkler heads must be utilized.

2500-36 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2504.03.P Not Applicable to this Brand

2504.03.Q Not Applicable to this Brand
2504.03.R Top Surface Material
Top surfaces of counters, buffets, bars and host/hostess stations must be a material that complies with Section 2515.04. If bar tops are wood, they
must have a polyurethane finish.
2504.03.S Electrical
2504.03.S.1 Not Applicable to this Brand
2504.03.S.2 General lighting in the restaurant must be concealed, energy efficient light fixtures with electronic dimming controls by function zones. Dimmer
controls must have a minimum four-scene preset setting. Locate the dimmer control panel near the host/hostess area. Dimmer panels must be
concealed from guest view and linked with the building automation system if they are not located in a remote structure.
2504.03.S.3 Restaurant must have decorative lighting.
2504.03.S.4 Not Applicable to this Brand
2504.03.S.5 All steps must be illuminated for safety.
2504.03.S.6 Refer to Section 2514.08 for minimum light level requirements.
2504.03.S.7 Not Applicable to this Brand
2504.03.S.8 Power outlets (socket outlets) must be provided along the floor perimeter and around casegoods for guest convenience.
2504.03.S.9 Provide one quad power outlet (socket outlet) and four data/telephone outlets at each service station. Power outlets must be from a dedicated
circuit and grounded.
2504.03.S.10 Not Applicable to this Brand
2504.03.S.11 The host/hostess stand must have a telephone outlet, data port, and power outlets (socket outlets). Power outlet must be from a dedicated
circuit and grounded.
2504.03.T Furnishings, Fixtures and Equipment
2504.03.T.1 Seating must comply with the following:
2504.03.T.1.a Seating must be manufacturer's commercial grade.
2504.03.T.1.b Chair seats and backs must be upholstered with commercial grade fabric.
2504.03.T.1.c Stack chairs and folding banquet tables or temporary tables are not permitted in the restaurant.
2504.03.T.2 Dining tables must comply with the following:
2504.03.T.2.a Not Applicable to this Brand
2504.03.T.2.b Not Applicable to this Brand
2504.03.T.2.c Not Applicable to this Brand
2504.03.T.2.d Dining tabletops must be a material that complies with Section 2515.04.

2500-37 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2504.03.T.2.e Table base must be designed to support tabletops without tipping over easily when weight is applied to one side and must have leveling
capabilities or use a flat-technology to avoid rocking and tipping. Table base must have glides.
2504.03.T.3 Provide a counter that seats a minimum of 10.

2504.04 Bar
2504.04.A Bar Definition & Location
A bar is defined as a permanent, stand alone establishment, enclosed separately from public spaces such as the lobby. The bar includes the bar
counter and associated seating (dining and lounge).
2504.04.B Lobby Bar Definition & Location
A lobby bar is defined as an open area bar positioned within the lobby area. The lobby bar transitions throughout the day as necessary – serves
coffee in morning, drinks in evening. The lobby bar includes the bar counter and associated seating (dining and lounge).
2504.04.C Not Applicable to this Brand
2504.04.D Not Applicable to this Brand
2504.04.E Bar Counter
A bar counter is the millwork fixture and any associated back counters and equipment. Seating is not included.
2504.04.F Non-Seating Bar
All hotels are required to have a Lobby Lounge.
2504.04.G Bar Location
The bar must have access to the kitchen, where food service is anticipated. Provide direct exterior access for the general public where possible.
2504.04.H Not Applicable to this Brand
2504.04.I Not Applicable to this Brand
2504.04.J Seating Quantity Requirements
Provide seating of 25 percent (30 percent if convention center facility) of key count at the lobby bar and bar combined. Hilton reserves the right to
require more seating dependent upon local market conditions.
2504.04.K Cocktail Station
Provide one cocktail station for every 30 seats in the bar.
2504.04.L Bartender's Station
Provide one bartender’s station for every 50 seats in the bar.
2504.04.M Doors
Entrance doors must be a minimum of 3’-0”/915 mm wide x 8’-0”/2.4 m high.
2504.04.N Hanging Glassware

2500-38 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Locate continuous hanging glassware away from guest seating area.

2504.04.O Coatroom
Provide a coatroom, where climatic conditions dictate the use of coats.
2504.04.P Raised Floor Handrails or Guardrails
Handrails must be installed at all raised floor areas except where seating/planters act as barriers. Provide guardrails at all grading differences over
42”/1.0 m. Refer to 2514.10 for guardrail requirements.
2504.04.Q Step Handrails
Handrails must be installed at all steps along with appropriate step lighting.
2504.04.R Back/Service Bar
Service Bar
2504.04.R.1 Not Applicable to this Brand
2504.04.R.2 Provide a separate designated service bar area that is concealed when not in use.
2504.04.R.3 Provide rolling counter shutters or lockable doors at pass-through windows of service bars. Shutter must be controlled from within the service bar.
2504.04.R.4 Provide locked storage cabinets that are in the public view that are designed to be aesthetically composed when in a closed condition and fully
compatible with the rest of the restaurant public area finishes.
2504.04.S Finish Options - Bar/Lounge
2504.04.S.1 Floor: Porcelain tile, wood - tongue and groove, carpet (broadloom)
2504.04.S.1.a Base (minimums): 6"/150 mm porcelain tile, natural stone, wood, through body synthetic
2504.04.S.2 Wall: Paint, vinyl wallcovering, natural stone, porcelain or ceramic tile, wood panels or special finish (special approval required)
2504.04.S.3 Ceiling: Paint on gypsum, acoustic ceiling tile (30 percent maximum)
2504.04.S.4 When automatic suppression systems are required (see section 2516.00) concealed type sprinkler heads must be utilized.
2504.04.T Bussing/Server Stations
Server stations, when provided, must be concealed.
2504.04.U Back Bar Millwork Requirements
The bar must comply with the following:
2504.04.U.1 The bar counter must be a permanent fixture.
2504.04.U.2 The bar counter front finish must be wood, tile, stone or other approved material. Bar top must be a material that complies with Section 2515.04.
2504.04.U.3 Not Applicable to this Brand
2504.04.U.4 A 36”/900 mm hard surface apron is required around the base of the bar counter.
2504.04.V Not Applicable to this Brand

2500-39 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2504.04.W Mechanical/Plumbing
2504.04.W.1 If smoking is allowed, provide smoke removal system for any recirculated air, or dedicated exhaust system to maintain indoor air quality.
2504.04.W.2 Provide a wash basin, soap and towel dispenser and trash receptacle in each work area, or as required by local code.
2504.04.W.3 Provide a covered floor drain behind each bar counter. Slope floor to drain.
2504.04.W.4 Provide at least one plumbed glass washing station.
2504.04.X Electrical
2504.04.X.1 General lighting in the lobby bar must be recessed light fixtures supplemented with indirect and decorative lighting fixtures. Dimmer controls must
have a preset four scene setting with a minimum of three zones. Locate the dimmer control panel at the main cocktail bar. Dimmer panels must
be concealed from guest view.
2504.04.X.2 Not Applicable to this Brand
2504.04.X.3 Refer to Section 2514.08 for minimum light level requirements.
2504.04.X.4 Not Applicable to this Brand
2504.04.X.5 Provide point of sale terminals at bartenders' and/or servers’ pick-up stations.
2504.04.X.6 Provide two power outlets (socket outlets) above back splash at each cocktail station.
2504.04.X.7 Provide one quad power outlet with dedicated power and conduit for each point of sale terminal and one additional duplex power outlet (socket
outlets).
2504.04.X.8 Provide an outlet for one wall mounted house telephone, mounted below the bar counter and one at each service bar. Provide four data/
telephone outlets at each point of sale terminal.
2504.04.Y Television Requirement
Provide a minimum of one wall mounted HDTV at the bar counter area. Televisions must be incorporated into the bar millwork close to the ceiling.
Televisions must comply with the sizes and specifications provided in Sections 713.00 and 2514.09.
2504.04.Z Furnishings, Fixtures and Equipment
2504.04.Z.1 Seating and upholstery must be commercial grade.
2504.04.Z.2 Not Applicable to this Brand
2504.04.Z.3 Tables must comply with the following:
2504.04.Z.3.a Not Applicable to this Brand
2504.04.Z.3.b Not Applicable to this Brand
2504.04.Z.3.c Not Applicable to this Brand
2504.04.Z.3.d Tabletops must be a material that complies with Section 2515.04. Table base must be designed to support tabletops without tipping over
easily when weight is applied to one side and must have self leveling capabilities or use a flat-technology to avoid rocking and tipping.
2504.04.Z.4 Not Applicable to this Brand

2500-40 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2504.04.Z.5 Not Applicable to this Brand

2504.04.Z.6 A minimum of one communal table is required in the bar or lobby bar.

2504.05 Not Applicable to this Brand

2504.06 Not Applicable to this Brand
2504.07 Grab & Go/Market
2504.07.A Grab & Go/Market Requirement
A Grab & Go/Market concept is required. The size of the Grab & Go/Market must be determined by local market demand and hotel size.

2504.08 Buffet
2504.08.A Breakfast Buffet Requirement
A breakfast buffet is required for hotels having a single food and beverage outlet (three meal restaurant) and/or with limited banquet space (under
500 ft²/46 m²) and daily cover counts in excess of 75 cover per day on average. The design of the buffet must be an integral part of the restaurant.
The buffet must be able to be dismantled so that the counters transition after breakfast to dining counters and display. Breakfast buffets that are
closed off with sliding doors or partitions must be submitted for approval.
2504.08.B Design Approval
Detailed design approval is required.
2504.08.C Buffet Counter Sections
Buffet counters must ensure safe food handling and accommodate brand operating breakfast standards. Adequate space must be in place for the
required food zones. Refer to Section 400 - Food and Beverage for requirements and specifications.
2504.08.D Sneeze Guards
All buffet counters must have sneeze guards, which comply with applicable regional laws and codes.
2504.08.E Breakfast Buffet Equipment
Breakfast buffet counters must include cold handling units/drop in frost tops, hot wells, hot holding units/induction buffet warmers, cook to order
station for omelets and waffles or a carving station (optional), and toaster as determined by layout. Below counter areas of the breakfast bars or
counters must include storage space for plates/bowls, bus boxes, wash basins, refuse receptacles, and refrigerated storage and drop in equipment
as determined by layout. In all cases, final configuration must allow for ventilation and easy access for cleaning.
2504.08.F Not Applicable to this Brand
2504.08.G Built-in Millwork & Countertop
For hotels with a built-in unit, the breakfast buffet must have a custom millwork face and a solid surface counter at 34”/865 mm above the finished
floor that compliments the interior design and restaurant finishes. The top surface material must comply with Section 2515.04.
2504.08.H Hand Wash Sink

2500-41 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

A hand wash sink with hot and cold running water should be provided for a cooked to order station, in any new construction, if required by local code.
2504.08.I Access Panels
Access panels for service must match adjacent finishes.
2504.08.J Concealed Wiring/Plumbing
All wiring, plumbing and waste lines must be concealed within service chase inside the cabinet construction.
2504.08.K Finish Options - Buffet
2504.08.K.1 Floor: Carpet (broadloom), wood - tongue and groove, porcelain tile
2504.08.K.1.a Base (minimums): 6"/150 mm wood, porcelain tile, natural stone
2504.08.K.1.b When carpet is utilized for the flooring in the buffet serving area a decorative hard surface must extend 24” – 36”/600 mm – 900 mm in front
of the food service counter.
2504.08.K.2 Wall: Vinyl wallcovering, paint, hard surface, porcelain or ceramic tile, wood panels or special finish (special approval required)
2504.08.K.3 Ceiling: Paint on gypsum, acoustic ceiling tile (30 percent maximum)
2504.08.K.4 When automatic suppression systems are required (see section 2516.00) concealed type sprinkler heads must be utilized.
2504.08.L Electrical
2504.08.L.1 Color/food enhancing lighting must be provided above the buffet food display and work areas. All lighting above the chilled displays must be
dimmable LED and must have a dedicated on/off switch.
2504.08.L.2 Provide power outlets (socket outlets) for all kitchen equipment and convenience outlets.
2504.08.L.3 All power outlets (socket outlets) must be provided with GFCI/ELCB/RCCB or equal protection.
2504.08.L.4 All electrical must be compliant with current IEE regulations or the requirement of the country of installation.
2504.08.L.5 The counters, where required by code, must be fitted with a mains distribution board or appropriately sized electrical panel with local isolation at
the point of display.
2504.08.L.6 All display, both heated and chilled, must be fitted with local isolation switch and digital controller/display (heated and chilled) or simmer-stat (hot
counters) on a control panel concealed within the counter behind a door on a touch latch to prevent tampering.
2504.08.L.7 Not Applicable to this Brand
2504.08.L.8 All lighting above the hotplates must be push fit quartz lamps, 300 or 500 watt type, with infinitely variable controllers. Heat lamps (unless
decorative) must be height adjustable.
2504.08.L.9 Refer to Section 2514.08 for minimum light level requirements.
2504.08.M Furniture, Fixtures and Equipment
2504.08.M.1 Buffet unit or exhibition cooking counter must have all necessary equipment specified by kitchen consultant as approved by the Operator and
Hilton.
2504.08.M.2 Refer to Section 400 – Food and Beverage for required display equipment.

2500-42 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2504.08.M.3 Induction chafing dishes must be counter top induction ready dishes. The induction/burners must be mounted in counter or under mounted below
the chafer. The induction controllers must be mounted behind the valance panel within 3'-0"/1 m of the hob (or mounted below from the
framework on a hinge down mechanism). Warmers/burners must be easily accessible for service and maintenance. Chafing dishes with open
flame are allowed for exterior usage only.
2504.08.M.4 Chafers or other food cooking/warming units using liquid, gel or gas fuel and producing an open flame are not permitted. Induction warming or
cooking unit systems must be used. Proper cold holding units for food displays must be used and must maintain temperatures consistent with
local health regulations.
2504.08.M.5 The induction hobs must be mounted below the counter surface and suspended from the counter framework. Hobs must be easily accessible for
service and maintenance.
2504.08.M.6 Regional health codes must be adhered to when designing, specifying, and installing buffet stations or equipment.
2504.08.M.7 All equipment must have NSF, Underwriters Laboratories, or CE labels or other local code equivalent.
2504.08.N Buffet Specifications
2504.08.N.1 Worktops
2504.08.N.1.a All worktops must be constructed using a Hilton approved solid surface material.
2504.08.N.1.b All worktop edges must have a 1-1/2”/40 mm square polished edge and be radiused to 1/10”/3 mm.
2504.08.N.1.c Worktops must extend a minimum of 1-1/2” / 40 mm past vertical millwork faces to prevent moisture damage to vertical surfaces.
2504.08.N.1.d Selected solid surfaces must be installed using the manufacturer’s recommended installation guidelines. Solid surfaces must be heat
resistant to 212˚F/100˚C and cold resistant to 32˚F/0˚C to prevent damage and warping.
2504.08.N.1.e All up stands to the rear and ends (back and side splashes) must be fabricated in the identical material as the worktop 4”/100 mm high
minimum.
2504.08.N.1.f All holes formed in the worktop to receive drop-in items must have polished edges and all cable ports must have black plastic cable
management inserts or grommets.
2504.08.N.1.g The solid surface worktops must be constructed using minimal joints, bearing in mind that expansion joints are required to avoid the granite
cracking along lines of least resistance, especially in close proximity to a heat source. Thermal strips must be installed as required.
2504.08.N.1.h The deck plates to the chilled displays must be in ½”/12 mm thick solid surface tiles to match the worktop, to reduce the weight of the deck
plates when removed for service and cleaning.
2504.08.N.1.i The removable trivets to the chilled displays which form the upper base display level must be constructed using ¾”/20 mm thick granite or
quartz bonded on to a steel plate with a 3/8”/10 mm stainless steel rod formed to make a skid. Trivets must be formed small enough to be
removed easily and safely.
2504.08.N.1.j All worktops must be levelled and bedded down using food grade silicone sealant.
2504.08.N.2 Frame Work
2504.08.N.2.a All frame work must be constructed using ¾” / 20 mm marine grade plywood and marine grade fir or equal blocking material.

2500-43 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2504.08.N.2.b 4”/100 mm millwork base required for installation of framework. Toe kick to set back a minimum of 2”/50 mm and must be clad in 18 gauge
stainless steel or selected flooring material to cove up millwork base as specified by designer/kitchen consultant.
2504.08.N.2.c Exterior of millwork must be finished with veneers or tile as specified by designer/kitchen consultant.
2504.08.N.2.d Not Applicable to this Brand
2504.08.N.2.e Material transition strip must be Schluter or equal and inset metal corner protection must be Futura or equal and installed as per millwork
design drawings.
2504.08.N.3 Linings
2504.08.N.3.a All cupboard lining must be finished in plastic laminate.
2504.08.N.3.b All cupboards linings fabricated in plastic laminate must be sealed with approved food grade silicone to prevent any ingress of liquid and
moisture into the counter void below.
2504.08.N.3.c All shelves must be removable and supported on adjustable stainless steel pilasters. Shelves to be offset to allow a cleaning gap to the rear
and both sides and for easy removal.
2504.08.N.3.d The rear cupboard panels must be removable where required to gain access to the void/service chase behind.
2504.08.N.4 Removable Access Panels
2504.08.N.4.a All removable access panels must be constructed using ¾”/20 mm marine grade plywood to receive a finish as specified by designer/
kitchen consultant.
2504.08.N.4.b The rear of the panels must be secured with a Z Clip or French Cleat system for ease of removal for service and maintenance access.
2504.08.N.4.c All panel joints must be positioned according to the interior designer's requirements or to allow safe removal of the counter panels.
2504.08.N.4.d Each joint must have a shadow gap either painted or stained to match the counter finish or as specified by the interior designer.
2504.08.N.4.e As an option the bottom edge of the valance panels can be clad in a stainless bar trim to avoid damage from floor cleaning equipment.
2504.08.N.4.f All doors to cupboards and control panels must be concealed and fitted with touch latches.
2504.08.N.5 Super Structure
2504.08.N.5.a All super structure must be constructed using 1-½”/38 mm diameter bright polished vertical posts with 1”/25 mm diameter horizontal posts.
2504.08.N.5.b Not Applicable to this Brand
2504.08.N.5.c The wall thickness to the support legs must be 1/10”/3 mm thick for rigidity supported on hollow spigots with room to pass electrical cabling
through.
2504.08.N.6 Glass
2504.08.N.6.a All glass must be flat 3/8”/10 mm toughened (tempered) with polished edges.
2504.08.N.6.b Where required all exposed edges of glass must be protected with a bright polished stainless steel channel.
2504.08.N.6.c All glass must be fixed using “pig nose” or similar fixing with neoprene gaskets.
2504.08.N.7 Kick plinths

2500-44 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2504.08.N.7.a All kick plinths must be satin grained stainless steel bonded to water resistance MDF backing. Kick plinths must be sealed to the floor using
food grade, clear, silicone sealer.
2504.08.N.8 Compressors
2504.08.N.8.a Not Applicable to this Brand
2504.08.N.8.b Not Applicable to this Brand
2504.08.N.8.c Remote Compressors
2504.08.N.8.c.1 Remote compressors must be installed in a well ventilated and accessible area within 100’-0”/30 m of the chilled displays. Compressor
location must be determined on site.
2504.08.N.8.c.2 Remote refrigeration must be considered as to eliminate heat and noise from guest areas. The installation of the remote refrigeration
plant must be carried out by a local refrigeration contractor to maintain a consistent level of service and maintenance.
2504.08.N.8.c.3 As the compressors are remotely sited, a drain is required locally below the chilled display counter for the disposal of condensate waste.
2504.08.N.9 Displays
2504.08.N.9.a All chilled displays must operate at 37-41° F/3-5° C, core temperature.
2504.08.N.9.b Chillers/frost tops must have 1-½”/40 mm drains to dispose of condensate waste to discharge into local drain, by general contractor.
2504.08.N.9.c All air grilles to displays must be in mirror polished stainless steel or epoxy paint finish as specified by designer and must be removable for
cleaning and maintenance.
2504.08.N.9.d All hot warming/holding induction systems must operate at 60-200° F/16-90° C.
2504.08.N.9.e All cook to order induction systems must operate at 90-440° F/32-225° C.

2504.09 Specialty Restaurant

Refer to Section 2504.03 for requirements applicable to this Section.
2504.09.A Specialty Restaurant Requirement
A specialty restaurant may be required in addition to the full-service restaurant in specific market areas.
2504.09.B Market Study
Hotels with over 250 keys and hotels in specific markets must complete a market study to determine if a specialty restaurant is required.
2504.09.C Size Requirement
The size of the specialty restaurant is market driven, but the total number of restaurant seats must never be less than 60.
2504.09.D Not Applicable to this Brand
2504.09.E Location
The location of the specialty restaurant must have direct exterior access for the general public.

2505.00 Executive Lounge

2500-45 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2505.00.A Requirement
Executive Lounges are required in all properties. Hilton reserves the right to adjust size and facility requirements.
2505.00.B Size Requirement
Executive Lounge must include a hot, cold and ambient food display area, a service pantry, restroom, a resource wall and two check-in stations in the
entry foyer and meet the minimum size requirements:

First Floor Concept: 2,232 ft²/207 m², must include a meeting area

3 Bay Concept: 1,050 ft²/97.5 m²

4 Bay Concept: 1,372 ft²/127 m²

2505.00.C Bathroom
A minimum of one unisex bathroom with water closet, wash basin and mirror must be provided.
2505.00.D Not Applicable to this Brand
2505.00.E Service Pantry Visibility
The Executive Lounge service pantry must not be visible to guest view.
2505.00.F Kitchen Cabinets
The Executive Lounge service pantry must have kitchen cabinets (upper and base cabinets).
2505.00.G Entrance Doors
Executive Lounge entrance doors must be a minimum of 3’-0”/915 mm wide x 6’-8”/2.04 m high, glass or decorative solid core wood or automatic glass
doors with patterned glass. Solid wood doors must have a sidelight window adjacent to the door. Refer to Section 2514.01, Technical Criteria for
requirements applicable to this section.
2505.00.H Display Counter/Buffet
The Executive Lounge Food & Beverage display counter/buffet must be at minimum 16’-0”/4.9 m length x 30”/760 mm deep x 34”/865 mm high and
conform to Section 2515.04. Below counter areas must include space for storage and refrigerated areas and must allow for ventilation and easy access
for cleaning. The built in unit must have a custom millwork face. The following must be provided.
2505.00.H.1 Hot Food Holding
Hot Food Holding
2505.00.H.1.a Minimum one induction warming unit not to exceed a total of three units.
2505.00.H.1.b Cooking induction credenza/station with exhaust (optional and in addition to minimum counter allocation).
2505.00.H.2 Cold Food Holding

2500-46 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Cold Food Holding

2505.00.H.2.a Minimum 32”/810 mm frost top, blow over refrigeration with bright polished stainless steel air-grill, stainless steel in counter ice well or
decorative counter top ice trough. If provided, the ice well/trough must have drain and drain tube run to floor sink.
2505.00.H.2.b Single door, glass front, under-counter refrigeration for yogurt and milk and/or “dairy cooler” must be located beneath cereal display counter.
2505.00.H.3 Beverage
Beverage
2505.00.H.3.a Hot
2505.00.H.3.a.1 Commercial espresso-specialty coffee maker: requires dedicated 30 amp circuit and water.
2505.00.H.3.a.2 Automated hot water on demand for tea service (may cross-utilize espresso machine for hot water).
2505.00.H.3.b Cold
2505.00.H.3.b.1 Under counter, glass front or vertical wall display blow over refrigeration for bottled water, soda and other chilled beverage display.
2505.00.H.3.b.2 Under counter, glass front beer and wine refrigeration with locking mechanism and sliding panel to conceal during breakfast service.
Panel may slide between under-counter dairy and beer cooler as cereal display converts to bottle liquor service in evening.
2505.00.H.3.b.3 Wine Display Cabinet (optional) - refrigerated dispensing unit.
2505.00.H.4 Ambient
Ambient
2505.00.H.4.a Bread/Pastry display requires dedicated circuit for toaster.
2505.00.H.4.b Cereal display area, minimum of three cylinder dispensing units.
2505.00.H.4.c Juice display area, minimum of two juice cylinder dispensers with ice core.

2505.00.I Appearance
The lounge must have an upscale appearance, and differ from the color schemes and FF&E used in the guestrooms.
2505.00.J Finish Options - Executive Lounge
Finish Options - Executive Lounge
2505.00.J.1 Floor: Carpet (broadloom), wood - tongue and groove, porcelain tile, marble/granite. Entry flooring must be different than the adjacent area
flooring.
2505.00.J.1.a When carpet is utilized for the flooring in the lounge, a decorative hard surface must extend 24” – 36”/600 mm – 900 mm in front of the food
service counter.
2505.00.J.1.b Base (minimums): 6"/150 mm wood - stain grade, porcelain tile, natural stone
2505.00.J.2 Wall: Vinyl wallcovering, hard surface
2505.00.J.3 Ceiling: Paint on gypsum

2500-47 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2505.00.J.4 When automatic suppression systems are required (see section 2516.00) concealed type sprinkler heads must be utilized.

2505.00.K Service Pantry Finishes

Executive Lounge Service Pantry Finishes
2505.00.K.1 Floor: Porcelain tile (12"/300 mm x 12" x 300 mm minimum)
2505.00.K.1.a Provide a waterproof membrane and floating slab floor construction with slope toward drain/floor sink.
2505.00.K.1.b Base (minimums): 4"/150 mm porcelain tile, natural stone, wood, through body synthetic
2505.00.K.2 Wall: Full height porcelain or ceramic tile, full height stainless steel. Must meet code requirements and have washable finish.
2505.00.K.3 Ceiling: Paint on gypsum

2505.00.L General Lighting

General lighting in the lounge must be recessed light fixtures supplemented with indirect and decorative lighting fixtures with dimmer controls by function
zones.
2505.00.M Light Levels
Refer to Section 2514.08 for minimum light level requirements.
2505.00.N Technology
Technology
2505.00.N.1 Telephone/Data/Power Outlets
Provide six telephone/data outlets and six power outlets (socket outlets) at welcome/concierge desk. Power outlets must be from a dedicated
circuit and grounded.
2505.00.N.2 Service Pantry Telephone Outlet
Provide a telephone outlet in the executive lounge service pantry.
2505.00.N.3 PMS Wiring
Provide two Cat 6/FIOS pre-wire for property management systems.
2505.00.N.4 Wireless Internet
Provide premium wireless internet access coverage.
2505.00.N.5 Wall Power Outlets
Provide additional power outlets (socket outlets) in perimeter walls spaced at 5’-0”/1.5 m for laptop use.
2505.00.N.6 Work Station Telephone/Data/Power Outlets
Provide four telephone/data outlets and four power outlets (socket outlets) at guest pc work stations. Power outlets must be from a dedicated
circuit and grounded.

2500-48 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2505.00.O Furniture, Fixtures and Equipment

Furniture, Fixtures and Equipment
2505.00.O.1 Welcome/Concierge Desk
A Welcome/Concierge desk is optional.
2505.00.O.2 Seating Materials
Seating must be of commercial grade and upholstered with commercial grade fabric.
2505.00.O.3 Furnishing Requirements
Furnishings must include a residential style soft-seating group for viewing television.
2505.00.O.4 Dining Seating Requirements
Dining seating requirements must accommodate the capacity of executive levels without utilizing the soft-seating area. Provide a majority of
deuce seating with 24”/600 mm x 30”/760 mm tables for versatility. Bar seating must be utilized to maximize window space. A community table,
seating a minimum of eight must be provided. The following minimum seating requirements are required:

First Floor Concept - 59 seats

3 Bay Concept - 36 seats

4 Bay Concept - 45 seats

2505.00.O.5 Tabletop Surface Material
Tabletop surface material must be compliant with Section 2515.04. Table bases must be designed to support tabletops without tipping over easily
when weight is applied to one side.
2505.00.O.6 Console Requirement
Provide a console for organizing and displaying magazines and newspapers.
2505.00.O.7 Television Requirement
Provide a minimum of one television with swivel/slide capability to allow maximum viewing within the room. Additional televisions may be required
based on the size of the Executive Lounge. Televisions must comply with the sizes and specifications provided in Sections 713.00 and 2514.09.
2505.00.O.8 Artwork
Artwork is required.
2505.00.O.9 Not Applicable to this Brand
2505.00.O.10 Not Applicable to this Brand
2505.00.O.11 Not Applicable to this Brand
2505.00.O.12 Not Applicable to this Brand

2500-49 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2505.00.O.13 Not Applicable to this Brand

2505.00.O.14 Laptop Station
One laptop station
2505.00.O.15 Service Pantry Equipment
Executive Lounge Service Pantry equipment must include:
2505.00.O.15.a Commercial refrigerator capable of receiving roll-in racks
2505.00.O.15.b Commercial ice machine
2505.00.O.15.c Hot food cabinet
2505.00.O.15.d Trash handling bay
2505.00.O.15.e Under counter dishwasher
2505.00.O.15.f Dish sink with drain board
2505.00.O.15.g Commercial microwave oven
2505.00.O.15.h Commercial pour-over coffee brewing system

2506.00 Commercial Facilities

Refer to Sections 2514.00, Technical Criteria, and 2515.00 Furnishings Fixtures and Equipment, for requirements applicable to this section.
2506.01 Retail Market / Grab & Go
2506.01.A Retail Space Requirement
A Retail Market/Grab & Go is optional.
2506.01.B Not Applicable to this Brand
2506.01.C Not Applicable to this Brand
2506.01.D Cashiers Station
The cashier station must be located to provide visual control of the entire shop. The top surface material must be compliant with Section 2515.04.

2506.02 Guest Laundry

2506.02.A Guest Laundry Requirement
A guest laundry is optional.
2506.02.B Guest Laundry Location
The guest laundry room must be enclosed and located convenient to guestrooms.
2506.02.C Not Applicable to this Brand
2506.02.D Entrance Doors

2500-50 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

The entry door must have a full vision panel.

2506.02.E Finish Options - Guest Laundry
2506.02.E.1 Floor: Porcelain tile, natural stone
2506.02.E.1.a Base (minimums): 4"/100 mm porcelain tile, natural stone, through body synthetic
2506.02.E.2 Wall: Paint
2506.02.E.3 Ceiling: Paint on moisture resistant gypsum, acoustic ceiling tile (30 percent maximum)
2506.02.E.4 No exposed structure, pipes, ducts, etc. are allowed.
2506.02.E.5 When automatic suppression systems are required (see section 2516.00) concealed type sprinkler heads must be utilized.
2506.02.F Countertop Requirement
A built-in solid countertop must be provided. The top surface material must be compliant with Section 2515.04.
2506.02.G Floor Drain
Provide a floor drain with chrome plated brass cover with floor sloped to drain.
2506.02.H Not Applicable to this Brand
2506.02.I Concealed Connections
Conceal all electrical and plumbing connections behind the connected equipment.
2506.02.J Lighting Requirements
Lights must be wired to remain on and have occupancy sensors with a 30 minute delay before switching off. A single entry light must remain on at all
times.
2506.02.K Light Levels
Refer to Section 2514.08 for minimum light level requirements.
2506.02.L House Telephone Outlets
Provide an outlet for a house telephone with automatic dialing to the front desk.
2506.02.M Furnishings, Fixtures & Equipment
2506.02.M.1 A minimum of one each commercial washer and dryer must be provided. All lint traps/interceptors must be concealed and out of guest view.
2506.02.M.2 Provide a side chair or stool. Meeting room stack chairs are not allowed.
2506.02.M.3 Not Applicable to this Brand
2506.02.M.4 Provide a wall mounted, coin operated, laundry supplies dispenser.

2506.03 Corridor Pantry

2506.03.A Corridor Pantry Requirements

2500-51 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

A minimum of one corridor pantry must be located on every guestroom floor. All pantry concepts must be approved by Hilton. Vending machines are
not required if the hotel has a grab & go, market or sundries shop that offers products typically found in vending machines. Ice delivery must be
available upon request otherwise ice machines required.
2506.03.B Not Applicable to this Brand
2506.03.C Not Applicable to this Brand
2506.03.D Entrance Doors
An entry door is not required. When provided, the entry door must have a vision panel or sidelight.
2506.03.E Finish Options - Corridor Pantry
2506.03.E.1 Floor: Porcelain tile, natural stone, quarry tile
2506.03.E.1.a Base (minimums): 4"/100 mm porcelain tile, natural stone, quarry tile
2506.03.E.2 Wall: Vinyl wallcovering
2506.03.E.3 Ceiling: Paint on gypsum, acoustic ceiling tile
2506.03.E.4 No exposed structure, pipes, ducts, etc. are allowed.
2506.03.E.5 Corridor pantry finishes must be consistent with the corridor finishes.
2506.03.E.6 When automatic suppression systems are required (see section 2516.00) concealed type sprinkler heads must be utilized.
2506.03.F Not Applicable to this Brand
2506.03.G Floor Drain
Provide a floor drain with chrome plated brass cover with floor sloped to drain.
2506.03.H Drain Trap Insulation
Insulate all ice machine drain traps to prevent condensation.
2506.03.I Filtered Water Supply/Power Outlets
Provide a brand approved filtered water machine with concealed water supply, drain and electrical connections for all equipment.
2506.03.J Lighting Requirements
Lights must be wired to remain on and have occupancy sensors with a 30 minute delay before switching off.
2506.03.K Light Levels
Refer to Section 2514.08 for minimum light level requirements.
2506.03.L Corridor Pantry Equipment
Ice delivery must be available upon request otherwise ice machines are required. When ice machines are provided each corridor pantry must contain
a minimum of one self service, water-cooled ice machine with a minimum production capacity of 30 lb./13.6 kg per 24-hours. Machine must be
equipped with sanitary dispenser operated by push button, guestroom key or complimentary token. Open ice machines are not permitted.
2506.03.M Not Applicable to this Brand

2500-52 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2506.03.N Not Applicable to this Brand

2506.03.O Trash Container
Provide a built in, flame retardant, trash container and recycling container.
2506.03.P Display Shelf
Provide a built in display shelf.
2506.03.Q Lockable Cabinetry
When public pantry cabinets are provided they must be lockable.
2506.03.R Countertop Finish
Countertops must be a minimum marble finish, plastic laminate is not allowed.

2507.00 Meeting Facilities

Refer to Sections 2514.00, Technical Criteria, and 2515.00 Furnishings, Fixtures and Equipment for requirements applicable to this section.
2507.00.A Meeting Space Requirements
All hotels must have a minimum of 7,500 ft²/700 m² of meeting space that includes a ballroom, one boardroom, and multi-purpose meeting rooms.
Unique Meeting Concept Rooms (excludes ballrooms and pre-function space):
A minimum of 2 meeting rooms or 10% of the meeting room count (whichever is higher; excludes ballrooms and pre-function space), must be brand-
approved Unique Meeting Concept Rooms, with the following components:

Rooms must have unique design elements (examples include, wall shelving built-ins, creative lighting fixtures, locally-inspired design, unique and special
art) that enhance the room with personality and character to provide a differentiated, inspiring, and productive experience to customers.
-Must include flexible FF&E appropriate for both casual and formal meetings
-Must Include windows/natural light
-Must include a minimum 75” LED screen
-Must include built in millwork for all day food and beverage service, including undercounter/built in refrigeration (see 2507.02.M)

Additional details and example concept room descriptions/images can be found in the “Reference Guide: Innovation in Meeting Rooms” and Ensemble
Concept documents. Hilton will provide fully detailed, pre-approved concept decks that can be utilized to create Unique Meeting Concept Rooms, or
property can submit own Unique Meeting Concept Room plans for approval from Hilton Brand and Global Design Services.
2507.00.B Function Space Size
Provide a minimum target function space of 38 ft²/3.5 m² per key and a maximum target function space of 100 ft²/9.3 m² per key. Target function space is
the net internal meeting area excluding pre-function and storage areas.
2507.00.C Function Space Access
Access to all function spaces must be easily accessible from the hotel’s primary lobby or pre-function area.

2500-53 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2507.00.D Not Applicable to this Brand

2507.01 Ballroom
2507.01.A Ballroom Requirements
Ballrooms are required to be divisible into a minimum of three sections and free of columns.
2507.01.B Ballroom Length/Width
Ballrooms are not allowed to be more than twice as long as its narrowest dimension and free of columns.
2507.01.C Ballroom Entrance
Entrance by guests and visitors to the ballroom must be through the pre-function area via the guest elevators/lifts, guest corridors or a separate
ballroom street entrance.
2507.01.D Staircase/Escalator
When the ballroom is not located on the ground floor of the hotel, a grand staircase and/or escalators and/or separate elevator(s)/lift(s) leading from
the street entrance to the ballroom level must be provided.
2507.01.E Ballroom/Meeting Rooms Location
The ballroom and a majority of the meeting rooms must be on the same level. Ballroom and meeting rooms must be on the same level as the primary
kitchen when possible.
2507.01.F Service Corridor Access
A vestibule is required at the service doors to avoid noise and light into the ballroom. The vestibule must be directly between the ballroom and
kitchen or service hallway.
2507.01.G Ceiling Height
The minimum ceiling height for ballrooms of 5,000 ft²/465 m² and below must be 16’-0”/4.9 m at operable partitions, increasing to not less than
18’-0”/5.5 m within ceiling coffers. The minimum ceiling heights for ballrooms over 5,000 ft²/465 m² follow:
Area Finished Ceiling Height Chandelier Clearance
2 2 20’-0”/6.0 m 18’-0”/5.5 m
5,000 – 12,000 ft /465 – 1,100 m

12,000 – 28,000 ft2/1,100 – 2,600 m2 24’-0”/7.3 m 22’-0”/6.7 m

28,000 – 35,000 ft2/2,600 – 3,250 m2 26’-0”/7.9 m 24’-0”/7.3 m

35,000 – 45,000 ft2/3,250 – 4,180 m2 28’-0”/8.5 m 26’-0”/7.9 m

2507.01.H Structural Columns/Stacking Operable Partitions

Structural columns and stacking operable partitions must not protrude more than 1’-6”/450 mm into the ballroom or banquet room at any point.
2507.01.I Doors
2507.01.I.1 Ballroom entrance doors must be a pair of doors with no mullion; each leaf must be no less than 3’-0”/900 mm wide and 9’-0”/2.75 m high.
2507.01.I.2 All ballroom service doors must be no less than 3’-6”/1.10 m wide and 8’-0”/2.4 m high.

2500-54 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2507.01.I.3 Doors must have hardware to allow them to swing flat and be held open against the pre-function wall.
2507.01.I.4 Provide 12’-0”/3.65 m wide and 16’-0”/4.9 m high doors for vehicular and large exhibit access in larger ballrooms and/or specific markets.
2507.01.I.5 Entrance and service doors must have a tamper-proof, 180 degree, one-way viewer looking into the ballroom. Install viewer at centerline of door,
5’-0”/1.5 m above the finished floor.
2507.01.I.6 Ballroom entrance doors must have decorative hardware, perimeter sound stripping, concealed hydraulic closers with hold open capability and
continuous hinges. Refer to Section 2516.05 Means of Egress for additional requirements applicable to this section.
2507.01.I.7 Service doors must have electronic locks, perimeter sound stripping, concealed hydraulic closers with hold open capability, continuous hinges and
kick plates on the ballroom side of the door that must blend with decor.
2507.01.I.8 All hardware must have the same finish.
2507.01.I.9 Doors must be solid core wood. Painted hollow metal doors are not allowed except for doors opening directly to the exterior.
2507.01.I.10 Exterior doors must be metal clad, self-closing with door stops, checks and panic hardware, if legal egress. All doors must be able to be held
open against an adjoining wall or open 180 degrees.
2507.01.J Operable Partitions
2507.01.J.1 Operable partitions must be standard steel construction with minimum 24 gauge steel faces and sound-retardant core assembled to a minimum
16 gauge reinforced steel frame and insulated to achieve acoustical performance specified.
2507.01.J.2 All operable partitions must be top-supported with drop-down floor seals. Provide a positive bulb-seal type mechanical closure (hinged closure not
acceptable) with minimum 250 lbs/113 kgs pressure.
2507.01.J.3 Provide hard surfaced, flush walls with sufficient structural support where operable partitions terminate to ensure proper bedding of joint seal.
2507.01.J.4 Operable partitions must be stacked behind a concealed door in a closet when not in use. Closet doors must match the surrounding wall finish.
2507.01.J.5 Operable partitions must include single passage doors between the various rooms.
2507.01.J.6 Acoustical seal all wiring and piping penetrations above operable wall.
2507.01.J.7 Operable partitions are allowed to be covered with decorative acoustical fabric, wall covering or timber finishes. Discrete metal edging strips must
be used to protect the finishes.
2507.01.K Rigging Points
2507.01.K.1 Rigging points (I bolts) must be provided in the ceiling for hanging temporary displays, lighting, etc.
2507.01.K.2 Rigging points must be provided every 20’-0”/6.0 m throughout the entire ceiling of the main ballroom.
2507.01.K.3 Points must allow a maximum load of 1,000 lbs/453 kgs as certified by a licensed engineer and the contractor.
2507.01.K.4 Points must have a tensile (breaking) strength of at least five times the working load. If the points are rated at 2,000 lbs/907 kgs, they must have
a tensile strength of 10,000 lbs/4,536 kgs.
2507.01.K.5 Provide strut system throughout the ballroom and along walls for cable picks and banners/signs with a maximum 250 lbs/113 kgs weight limit for
every 5‘-0”/1.5 m.

2500-55 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2507.01.K.6 Not Applicable to this Brand

2507.01.K.7 All nuts and bolts used overhead must be rated and all wire rope clips and overhead hardware (eyebolts etc.) must be forged, unless approved
by the rigging supervisor. Rigging hardware must meet ASME B30.26-2010 , www.asme.org.
2507.01.K.8 A steel safety is required on each individual item suspended from the ceiling or any supporting structure or truss suspended from the ceiling
including items suspended utilizing polyester round slings or other synthetic sling.
2507.01.K.9 Facility panels (power, data and voice connections) must be installed above the ceiling next to a group of rigging points.
2507.01.K.10 All rigging points and facility panels must be concealed when not in use. Concealment method must be approved by Hilton.
2507.01.K.11 Rigging and dynamic loading is not permitted from the air wall tracks.
2507.01.K.12 Bridling between rigging points is not permitted.
2507.01.K.13 Any articulating/dynamic (i.e. moving) show or performance elements require an arrester device and a 10:1 safety factor.
2507.01.L Finish Options - Ballroom
2507.01.L.1 Floor: Carpet (Axminster broadloom), natural stone and wood. Carpet tile is allowed in exhibit halls.
2507.01.L.1.a Base (minimum): 6"/150 mm wood - stain grade, stone
2507.01.L.2 Wall: Vinyl wallcovering, wood or special finish
2507.01.L.2.a A chair rail or wall finish and subsurface is required to withstand the wear and tear of chairs and table impact and abrasion without showing
damage.
2507.01.L.3 Ceiling: Paint on gypsum, acoustic ceiling tile (30 percent maximum), coffered drywall ceiling
2507.01.L.3.a Acoustic ceiling tile inserts are only allowed in convention center properties with prior approval.
2507.01.L.3.b Ballrooms greater than 28,000 ft²/2,600 m² may be designed without a finished ceiling. Ballrooms without a finished ceiling must have the
ceiling area and mechanical equipment in an organized appearance and be painted a dark color to mask the view.
2507.01.L.3.c In ballrooms where gypsum board ceilings are required, large (minimum 48” x 96”/1.2 m x 2.4 m) sound absorbing panels with tight butt
joints may be provided in lieu of gypsum board if the panels appear to be gypsum board. The panels must not exceed 50 percent of the
room.
2507.01.L.3.d Not Applicable to this Brand
2507.01.L.3.e When automatic suppression systems are required (see section 2516.00) concealed type sprinkler heads must be utilized.
2507.01.M Electrical
2507.01.M.1 Gang all controls at a control interface adjacent to the guest entrance to each subdivision.
2507.01.M.2 All visible devices must be located as inconspicuously as possible, must be finished to match the surrounding surface and must be coordinated
with architectural finishes to insure that there is no obvious disruption in their placement or pattern.
2507.01.M.3 Provide four floor power outlets (socket outlets) per every 600 ft²/56 m².
2507.01.M.4 Provide ceiling mounted power outlets (socket outlets) with hinged covers for temporary lighting displays.

2500-56 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2507.01.M.5 Exit signs must be recessed and wall mounted whenever possible.
2507.01.M.6 Provide two power outlets (socket outlets) at no more than 20’-0”/6.0 m on center around perimeter walls. Maximum two outlets per circuit.
2507.01.M.7 Provide two single phase, 30 amp power outlets (socket outlets) in each ballroom subdivision.
2507.01.M.8 Provide one 60 amp, 3-phase power outlet (socket outlet) on a dedicated circuit for use in each ballroom.
2507.01.M.9 All electric cables and connections must be Underwriters Laboratories (www.ul.com) or local equivalent code rated for the amperage capacity
required for safe operation and must conform to appropriate local codes. All materials must be non-flammable and must conform to the Fire
Authorities’ regulations.
2507.01.M.10 Lighting for divisible ballrooms must be controlled by a local lighting control panel and allowing combined dimming control of subdivisions. Each
sub-division's control panel must be able to function independently when the ballroom is sub divided, but also be able to interface with the main
dimming control of the ballroom. A minimum of five lighting presets must be provided.
2507.01.M.11 Lighting must be designed under the following criteria:
2507.01.M.11.a Provide wall sconces and decorative light fixtures in all ballrooms. Bottom of wall sconce must not be less than 6’-4”/1.95 m above the
finished floor. Chandelier size and hanging height must not interfere with projection and stage lighting.
2507.01.M.11.b Provide dimmable lighting to light head table locations in each division.
2507.01.M.11.c Dimmer system must be linked to building automation system.
2507.01.M.12 Refer to Section 2514.08 for minimum light level requirements.
2507.01.N Technology
2507.01.N.1 Provide one outlet for a house telephone per subdivision.
2507.01.N.2 Provide floor boxes for communications; quantity to be determined by size/division ability. Outlet locations must also be located on the perimeter
walls every 20’-0”/6.0 m. Each outlet must be wired to accommodate the following and terminate in a six-way flush mount floor box:
Two four-pair 24-gauge Category 6 Inside wire for voice (RJ11).
Two four-pair 24-gauge Category 6 Inside wire for data (RJ45).
One two-fiber multi-mode (62.5/125).
2507.01.N.3 Provide one MATV outlet in each ballroom subdivision.
2507.01.N.4 A qualified specialist must design and present full a/v package for approval (ballroom & pre-function).
2507.01.N.5 Audio System
2507.01.N.5.a Equip the ballroom with quality distributed sound reinforcement system suitable for speech reinforcement and background music. All
speakers must be recessed ceiling type, inset wall mounted or of similar configuration. Spacing of loudspeakers must be approximately 1.0
times the distance from the ceiling to the floor. Amplification systems must be rated such that the number of loudspeakers connected to an
amplifier constitutes no more than 60 percent of the rated output of that amplifier. Loudspeakers must be high impedance tapped at 70 or
100V, with power tapped at no less those 15 watts. Circuit the loudspeakers so that speakers above the stage position may be switched off
to increase overall room gain before feedback. The use of 8 ohm speakers must be limited to areas where high SPL’s are needed.

2500-57 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2507.01.N.5.b The system must provide for multiple microphone and line level inputs from each room as well as providing for at least one line level return
to each room for the purpose of in‐room session recording. The DSP input configuration on the processing devices must provide for every
room input to be actively connected without need for physical patching. DSP devices must be interconnected globally utilizing the CobraNet
standard for transmitting audio and control signals via Ethernet connections. The system must also provide for the ability to virtually route
audio signals anywhere on property which will allow for routing of multiple BGM sources to their corresponding outputs.
2507.01.N.6 Audiovisual
2507.01.N.6.a The ballroom audiovisual system must cater for the following:
2507.01.N.6.a.1 Projection and large screen display of Internet access and laptop computer screens, digital visualizers, electronic overhead projectors,
video conferencing, including all necessary auxiliary inputs, audio support for all of the above listed, lectern, microphones, radio
microphones (4No neck and 4No hand held) and wired microphones including all necessary auxiliary inputs.
2507.01.N.6.a.2 Background music system;
2507.01.N.6.a.3 Image monitoring at the lectern location;
2507.01.N.6.a.4 Touch Panel Remote Control system integrating all of the above plus electric screens, projector hoist systems, house lighting system,
voice evacuation and fire alarm system and electrically operated door closers, blinds or drapes.
2507.01.N.6.b The system must be designed to accommodate a number of subdivisions of the main ballroom space which may entail full provision of
services described to each subdivision, the essence being that each sub divided space can stand alone or be combined. The projectors
must retract into the ceiling void when not in use and the screens, if permanent, must also retract.
2507.01.N.6.c The ballroom must be fed by an integrated mixer/amplifier system having a minimum of 4 microphones per 3,229 ft²/300 m². Divisible rooms
must have the means to connect all rooms or operate separately.
2507.01.N.6.d The sound system electronics racks are to be located in the back of the house. The rack must be positioned so that it can be serviced from
the front and the rear without being moved. The ballroom sound system must be capable of producing 95dBa at 105 m above the floor. The
frequency response must be +1- 5dBa from 100Hz to 1000Hz.
2507.01.O Furniture, Fixtures and Equipment
2507.01.O.1 Seating must be stack type chairs or better, with padded seats and backs upholstered with commercial fabric and flex back with stacking bars.
Chair seat must be a minimum of 16”/400 mm wide x 22”/560 mm deep.
2507.01.O.2 When natural daylight is provided, full blackout screens or electronically operated blackout drapery must be provided.

2507.02 Meeting Rooms

2507.02.A Meeting Room Requirements
Meeting rooms are required.
2507.02.B Not Applicable to this Brand
2507.02.C Meeting Room Length/Width
Meeting rooms are not allowed to be more than twice as long as the narrowest dimension.

2500-58 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2507.02.D Not Applicable to this Brand

2507.02.E Coat Storage/Coatroom
All meeting rooms must have internal coat storage space or a central coatroom adjacent to the meeting spaces where climate conditions dictate.
2507.02.F Not Applicable to this Brand
2507.02.G Restroom Proximity
Provide convenient access to public restrooms.
2507.02.H Kitchen Access
Access must be provided from the kitchen or banquet pantry for food service to all meeting rooms. This access may, in part, be through the pre-
function area or banquet related guest circulation.
2507.02.I Not Applicable to this Brand
2507.02.J Structural Columns/Stacking Operable Partitions
Structural columns and stacking operable partitions must not protrude more than 1’-6”/450 mm into the meeting room at any point.
2507.02.K Strut System
Provide strut system throughout the meeting rooms and along walls for cable picks and banners/signs with a maximum 250 lbs/113 kgs weight limit
for every 5‘-0”/1.5 m.
2507.02.L Not Applicable to this Brand
2507.02.M Credenza
A credenza is required. Provide area adjacent to entry door for a credenza. Credenza must be a maximum of 34”/865 mm in height, have a minimum
40 liter under-counter refrigerator or minibar for complimentary water. Credenza may be built-in or be freestanding. The top surface material must be
compliant with Section 2515.04.
2507.02.N Doors
2507.02.N.1 Single doors must be a minimum of 3’-6”/1.0 m wide. Paired doors must be no less than 3’-0”/900 mm wide for each leaf. All doors must be
8’-0”/2.1 m high minimum.
2507.02.N.2 All entrance and service doors must have a tamper-proof, 180 degree, reverse, one-way viewer looking into the room.
2507.02.N.3 Interior doors must be solid-core wood. Painted hollow metal doors are allowed only at exterior exits. Exterior doors must be solid; glass doors
are not allowed on service or egress paths.
2507.02.N.4 All meeting room service doors must be no less than 3’-6”/1.10 m wide x 8’-0”/2.40 m high.
2507.02.N.5 Not Applicable to this Brand
2507.02.N.6 Meeting room entrance doors must have electronic locks, decorative hardware, perimeter sound stripping, concealed hydraulic closers with hold
open capability and continuous hinges.
2507.02.O Operable Partitions

2500-59 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2507.02.O.1 Operable partitions must be stacked behind a concealed door in a closet when not in use. Closet doors must match the surrounding wall finish.
2507.02.O.2 All operable partitions must be top-supported with drop-down floor seals.
2507.02.O.3 Provide a positive bulb-seal type mechanical closure (hinged closure not acceptable) with minimum 250 lbs/113 kgs pressure. Provide sufficient
structural support in abutting walls to compensate for this requirement.
2507.02.O.4 Provide hard surfaced, flush walls with sufficient structural support where operable partitions terminate to ensure proper bedding of joint seal.
2507.02.O.5 Operable partitions must be standard steel construction with minimum 24 gauge steel faces and sound-retardant core assembled to minimum 16
gauge reinforced steel frame, insulated to achieve acoustical performance specified.
2507.02.O.6 Operable partitions must include single passage doors between the various rooms. Door(s) must be 36"/900 mm and swing in both directions.
2507.02.O.7 Seal all wiring and piping penetrations above operable partitions.
2507.02.O.8 Operable partitions are allowed to be covered with decorative acoustical fabric, wall covering or timber finishes. Discrete metal edging strips must
be used to protect the finishes.
2507.02.P Finish Options - Meeting Rooms
2507.02.P.1 Floor: Carpet (Axminster or broadloom)
2507.02.P.1.a Base (minimum): 6"/150 mm wood - stain grade
2507.02.P.2 Wall: Vinyl wallcovering, wood panels or special finish
2507.02.P.3 Ceiling: Paint on gypsum, acoustic ceiling tile (30 percent maximum), coffered drywall ceiling
2507.02.P.3.a In meeting rooms where gypsum board ceilings are required, large (minimum 48” x 96”/1.2 m x 2.4 m) sound absorbing panels with tight butt
joints may be provided in lieu of gypsum board if the panels appear to be gypsum board. The panels must not exceed 50 percent of the
room.
2507.02.P.3.b
Minimum ceiling heights for meeting rooms are as follows:

Area Finished Ceiling Height

Up to 500 ft²/45 m² 9'-0”/2.75 m

500–1,000 ft²/45-90 m² 10’-0”/3.0 m

1,000–3,000 ft²/90-270 m² 12’-0”/3.7 m

3,000–5,000 ft²/270-450 m² 15'-0”/4.6 m

2507.02.P.3.c When automatic suppression systems are required (see section 2516.00) concealed type sprinkler heads must be utilized.
2507.02.Q Not Applicable to this Brand

2500-60 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2507.02.R Electrical
2507.02.R.1 Lighting must be recessed with both direct and indirect LED lights, four-scene preset dimmer controlled with local bypass switching, direct lights
and wall wash to provide lighting for perimeter of room.
2507.02.R.2 Lighting for divisible meeting rooms must be controlled by a local lighting control panel and allowing combined dimming control of subdivisions.
Each sub-division's control panel must be able to function independently when the ballroom is sub divided, but also be able to interface with the
main dimming control of the ballroom. A minimum of five lighting presets must be provided.
2507.02.R.3 Not Applicable to this Brand
2507.02.R.4 Refer to Section 2514.08 for minimum light level requirements.
2507.02.R.5 Not Applicable to this Brand
2507.02.R.6 Duplex power outlets (socket outlets), every 20’-0”/6.0 m on permanent walls, must be available for display purposes.
2507.02.R.7 Not Applicable to this Brand
2507.02.R.8 Provide four floor power outlets (socket outlets) per every 600 ft²/56 m². Floor boxes must be robust and resistant to loads up to 3000N, plastic
floor boxes are not allowed. Floor boxes must coordinate with the color and finish of the ballroom floor as close as possible. Extra deep floor
boxes must be used in order to close completely when in use.
2507.02.R.9 All visible devices must be located as inconspicuously as possible, finished to match the surrounding surface and coordinated with architectural
finishes to insure that there is no obvious disruption in their placement or pattern.
2507.02.R.10 Provide two power outlets (socket outlets) at credenza.
2507.02.R.11 Exit signs must be recessed when possible.
2507.02.S Technology
Refer to Section 2507.08 Technology Infrastructure for audiovisual requirements.
2507.02.S.1 Provide one outlet for a house telephone per subdivision.
2507.02.S.2 Not Applicable to this Brand
2507.02.S.3 Provide one outlet for a conference telephone in each meeting room.
2507.02.S.4 Outlet locations must be available in each subdivision every 45 ft²/4.48 m² on the floor and 20’-0”/6.0 m on the wall. Each outlet must be wired to
accommodate the following and terminate in a six-way flush mount faceplate or floor box:
Two four-pair 24-gauge Category 6 Inside wire for voice (RJ11).
Two four-pair 24-gauge Category 6 Inside wire for data (RJ45).
2507.02.S.5 Each subdivision of a meeting room must be on a separate circuit to avoid overloading.
2507.02.S.6 Provide one MATV outlet in each meeting room subdivision.
2507.02.S.7 Audiovisual
2507.02.S.7.a A control interface must be provided at the entry to each subdivision.
2507.02.S.7.b The following equipment must be provided:

2500-61 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2507.02.S.7.b.1 Projection screens (if permanent, must be motorized and ceiling recessed)
2507.02.S.7.b.2 Projector (if permanent, must be motorized and ceiling recessed)
2507.02.S.7.b.3 Conferencing telephone
2507.02.S.7.b.4 Not Applicable to this Brand
2507.02.S.7.b.5 Microphones
2507.02.S.7.c Projection screens must be capable of displaying the following video sources:
2507.02.S.7.c.1 2no. Laptop (integrated into table)
2507.02.S.7.c.2 Television Feed
2507.02.S.7.c.3 Auxiliary feed (for connecting DVD Player and other devices)
2507.02.S.7.c.4 HDMI input
2507.02.S.7.d Screens must be provided for projection purposes in all meeting rooms. The screen size for all rooms must be determined by dividing the
distance from the screen to the furthest viewer by six for both horizontal and vertical dimensions.
2507.02.S.7.e The screen must be 16:9 or 16:10 format. Controls for screens must be located at the same level as lighting controls and must be marked.
Screens must be installed so that the bottom of the open screen is no less than 3’11”/1.2 m above the floor.
2507.02.S.7.f When partitioned meeting rooms are opened to create one large room, the following options must be installed for the larger room:
2507.02.S.7.f.1 Large Front Projection System
2507.02.S.7.f.2 A 12'-0”/3.6 m projection screen with a LED/LCD projector to provide a high quality integrated display solution.
2507.02.S.7.f.3 The projector must be capable of displaying the following video sources:
2507.02.S.7.f.3.a 3no. Laptop inputs – 1no. per floor box in each meeting room
2507.02.S.7.f.3.b Television Feed
2507.02.S.7.g Video sources must have an associated programmed audio output feed into the room audio system.
2507.02.T Furnishings, Fixtures and Equipment
2507.02.T.1 Seating must be stackable chairs (minimum of eight high) or better, with padded seats and backs upholstered with commercial fabric or better,
flex back with stacking bars and leg bumpers. Stacking bars or ganging devices are optional.
2507.02.T.2 Permanent tabletops must be of a surface material that is compliant with Section 2515.04.
2507.02.T.3 Not Applicable to this Brand
2507.02.T.4 Provide wall-mounted artwork.
2507.02.T.5 Window Treatment
Refer to 2515.03 for additional requirements
2507.02.T.5.a Provide decorative window treatment with blackout capability.

2500-62 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2507.02.T.6 Provide a wardrobe or coat stand.

2507.03 Boardroom
2507.03.A Boardroom Requirements
A minimum of one boardroom is required.
2507.03.B Size Requirement
Boardrooms must be able to accommodate a minimum of 12 people.
2507.03.C Coat Closet
Each boardroom must have a coat closet with doors, where climate conditions dictate.
2507.03.D Not Applicable to this Brand
2507.03.E Not Applicable to this Brand
2507.03.F Doors
2507.03.F.1 Boardroom entrance doors must swing flat against the pre-function wall. All doors must be a minimum of 3’-0”/900 mm wide by 8’-0”/2.4 m high.
2507.03.F.2 All entrance and service doors must have installed a tamper-proof, 180 degree, one-way viewer looking into the function space.
2507.03.F.3 Doors must be solid core wood. Painted hollow metal doors are not allowed.
2507.03.F.4 Boardroom entrance and service doors must have an electronic lock, concealed door closers with hold open capability and full perimeter sound
stripping.
2507.03.G Finish Options - Boardroom
2507.03.G.1 Floor: Carpet (Axminster or Broadloom)
2507.03.G.1.a Base (minimum): 6"/150 mm wood - stain grade
2507.03.G.2 Wall: Vinyl wallcovering, wood or special finish
2507.03.G.3 Ceiling: Paint on gypsum, coffered drywall ceiling
2507.03.G.3.a In boardrooms where gypsum board ceilings are required, large (minimum 48” x 96”/1.2 m x 2.4 m) sound absorbing panels with tight butt
joints may be provided in lieu of gypsum board if the panels appear to be gypsum board. The panels must not exceed 50 percent of the
room.
2507.03.G.3.b Provide a minimum ceiling height of 10’-0”/3.0 m in boardrooms.
2507.03.G.3.c When automatic suppression systems are required (see section 2516.00) concealed type sprinkler heads must be utilized.
2507.03.H Not Applicable to this Brand
2507.03.I Electrical
2507.03.I.1 Lighting must be recessed, ceiling mounted, preset dimmer controlled and must have wall washers to provide lighting for perimeter of the room. In
the event of a fire alarm, the lighting must automatically pre-set to 100% on.

2500-63 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2507.03.I.2 Refer to Section 2514.08 for minimum light level requirements.

2507.03.I.3 Provide two power outlets (socket outlets) at no more than 12’-0”/3.7 m on center around perimeter walls.
2507.03.I.4 Provide floor power outlet (socket outlet) to accommodate requirement for power in conference table top.
2507.03.I.5 Provide two floor power outlets (socket outlets) per every 400 ft²/37 m².
2507.03.I.6 Provide two power outlets (socket outlets) at credenza.
2507.03.J Technology
2507.03.J.1 Provide a telephone outlet integrated into the boardroom table. Within the room outlets must be provided for speakerphone and fax.
2507.03.J.2 Provide one telephone outlet for house telephone. House telephone must dial directly to a permanently manned business center or office area.
2507.03.J.3 Each outlet at conference table must be wired to accommodate the following and terminate in a six-way flush mount faceplate.
2507.03.J.3.a Two four-pair 24-gauge Category 6 Inside wire for voice (RJ11)
2507.03.J.3.b Two four-pair 24-gauge Category 6 Inside wire for data (RJ45)
2507.03.J.4 Audiovisual (AV)
2507.03.J.4.a Boardrooms must be equipped with an AV conferencing system.
2507.03.J.4.b Provide a minimum of one wall mounted television with connectivity to MATV system and to boardroom table connection. Monitor size must
be scaled proportionately to the room capacity/dimensions. Televisions must comply with the sizes and specifications provided in Sections
713.00 and 2514.09.
2507.03.K Furnishings, Fixtures and Equipment
2507.03.K.1 Provide a permanent conference table. Power outlets (socket outlets) and data outlets must be concealed and integrated into the table.
2507.03.K.2 Provide ergonomic chairs, fully upholstered with commercial grade fabric or leather, adjustable with armrests, swivel/tilt bases and casters.
Chairs must include a stopgap mechanism on arms.
2507.03.K.3 Provide a 34”/865 mm maximum high credenza/sideboard that is built-in or freestanding. The top surface material must comply with Section
2515.04.
2507.03.K.4 Provide a refrigerator in the credenza.
2507.03.K.5 Not Applicable to this Brand
2507.03.K.6 Artwork must be provided.
2507.03.K.7
Window Treatment

Refer to 2515.03 for additional requirements.

2507.03.K.7.a Provide decorative window treatment with blackout capability.

2500-64 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2507.03.K.8 A silent wall clock must be provided.

2507.04 Not Applicable to this Brand

2507.05 Pre-Function Area
2507.05.A Pre-function area must be approximately 35 percent of all meeting facilities.
2507.05.B Pre-function to Lobby Access
Provide direct access from the hotel lobby to the pre-function area.
2507.05.C Pre-Function Service Access
Provide service access from the banquet service corridor or the primary kitchen to the pre-function area.
2507.05.D Secondary Meeting Space Access
Provide direct access from boardrooms and secondary meeting space to the pre-function area.
2507.05.E Public Restroom Access
Provide direct access to public restrooms, telephones and coatroom.
2507.05.F Pre-function Public Entrance Connect
The pre-function area must adjoin and connect the primary public entrances to the meeting rooms and ballroom.
2507.05.G Exterior Access
Separate exterior access to the pre-function area is desirable but not required.
2507.05.H Size Requirement
The pre-function area results from the over sizing of guest circulation within the function spaces rather than the assignment of a specific and
separate space for that purpose. It must be sized appropriately for the likely number of occupants.
2507.05.I Minimum Width
The minimum width of the pre-function area must be 25-30 percent of the depth of the largest adjacent function space.
2507.05.J Not Applicable to this Brand
2507.05.K Not Applicable to this Brand
2507.05.L Width at Ballrooms & Meeting Rooms
Pre-function area must not be less than 8’-0”/2.4 m wide at ballrooms and meeting rooms.
2507.05.M Break Out Areas
Provide enlarged sections in pre-function areas to serve as break out areas. Minimum breakout area must be 450 ft²/41.8 m².
2507.05.N Exterior Windows
Provide exterior windows in pre-function area if possible.
2507.05.O Doors

2500-65 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Doors must be solid core wood and a minimum of 3’-0”/915 mm wide x 8’-0”/2.4 m high. Painted hollow metal doors are not allowed.
2507.05.P Finish Options - Pre-Function Area
2507.05.P.1 Floor: Carpet (broadloom), natural stone, wood - tongue and groove
2507.05.P.1.a Base (minimum): 6"/150 mm wood
2507.05.P.2 Wall: Vinyl wallcovering
2507.05.P.3 Ceiling: Paint on gypsum, coffered drywall ceiling, acoustic ceiling tile (30 percent maximum)
2507.05.P.3.a In pre-function areas where gypsum board ceilings are required, large (minimum 48” x 96”/1.2 m x 2.4 m) sound absorbing panels with tight
butt joints may be provided in lieu of gypsum board if the panels appear to be gypsum board. The panels must not exceed 50 percent of the
room.
2507.05.P.3.b Minimum ceiling height in the pre-function area must be 10’-0”/3.0 m.
2507.05.P.3.c When automatic suppression systems are required (see section 2516.00) concealed type sprinkler heads must be utilized.
2507.05.Q Electrical
2507.05.Q.1 Provide two power outlets (socket outlets) at 50’-0”/15.0 m on center for cleaning.
2507.05.Q.2 Provide two power outlets (socket outlets), telephone outlet and Internet access connections at seating areas for laptop use. Outlets must be
easily accessible for guest use and not hidden from view.
2507.05.Q.3 Provide six power outlets (socket outlets) at the entrance to each meeting room subdivision for beverage service set-up.
2507.05.Q.4 Lighting must be a combination of recessed fixtures and decorative lighting on four stage preset dimmer controls with local bypass switching. In
the event of a fire alarm, the lighting must automatically pre-set to 100% on.
2507.05.Q.5 Not Applicable to this Brand
2507.05.Q.6 Refer to Section 2514.08 for minimum light level requirements.
2507.05.R House Telephone Outlets
Provide outlets for house telephones adjacent to the public restrooms.
2507.05.S Entrance Telephone Outlets
Provide telephone outlets adjacent to each meeting room entrance.
2507.05.T Furniture Requirements
Provide soft seating areas off of pre-function area to serve as breakout spaces.
2507.05.U Artwork and Mirrors
Artwork is required.

2507.06 Meeting Support Areas

2507.06.A Business Center

2500-66 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2507.06.A.1 A business center is optional. If provided, the business center must be full service (manned) and located at the entrance to the meeting facilities.
The hotel must offer printing capabilities for guests.
2507.06.B Meeting/Ballroom Storage
2507.06.B.1 Provide storage room area equal to 15 percent of ballroom/meeting room areas on the same floor level when possible.
2507.06.B.2 Meeting/ballroom storage must open directly to the service corridor.
2507.06.B.3 Direct access from the meeting/ballroom storage to the ballroom or meeting rooms is not desirable.
2507.06.B.4 If ballroom and meeting rooms are provided in more than one location in the hotel, a meeting/ballroom storage area must be apportioned to each
area in accordance with the amount of function space provided in that area.
2507.06.B.5 Doors to the meeting/ballroom storage must be a pair of securable, 3’-0”/900 mm wide x 6’-8”/2.0 m high doors with automatic door closer,
lockset, kick plate and hold open feature. Secondary access may be provided through a single 3’-6”/1.1 m door.
2507.06.B.6 Mechanical equipment, electrical panels, sound control panels or equipment racks and other audiovisual equipment must not be located within
the meeting/ballroom storage.
2507.06.B.7 Finish Options - Meeting/ Ballroom Storage
2507.06.B.7.a Floor: Steel troweled concrete, hardened and sealed
2507.06.B.7.a.1 Base (minimum): 4"/100 mm vinyl
2507.06.B.7.b Wall: Paint
2507.06.B.7.b.1 Provide protection to meeting/ballroom storage walls with a 48”/1.2 m high laminated or fiber reinforced panel wainscot applied to
gypsum board partitions.
2507.06.B.7.c Ceiling: Paint on gypsum, painted structure
2507.06.B.7.c.1 Provide a 10’-0”/3.0 m minimum ceiling height in the meeting/ballroom storage.
2507.06.B.8 Lighting fixtures must have a protective wire or plastic enclosure.
2507.06.B.9 Refer to Section 2514.08 for minimum light level requirements.
2507.06.B.10 Provide two power outlets (socket outlets) adjacent to entrance.
2507.06.C Meeting Registration Desk
2507.06.C.1 Meeting registration desk is optional. If provided, must be located in the pre-function area adjacent to the entrance and ballroom.
2507.06.C.2 Provide a method of concealing registration desk when not in use.
2507.06.C.3 Registration desk must consist of a 3’-0”/900 mm wide counter, 3’-0”/900 mm above the finished floor with securable storage cabinets and
drawers under the counter.
2507.06.C.4 Finishes
2507.06.C.4.a The front of the meeting registration desk must be finished with natural wood, tile, stone or approved decorative material.
2507.06.C.4.b The top of the meeting registration desk must be a material compliant with Section 2515.04.

2500-67 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2507.06.C.4.c All cabinet surfaces must be plastic laminate or better.

2507.06.C.5 Not Applicable to this Brand
2507.06.C.6 Refer to Section 2514.08 for minimum light level requirements.
2507.06.C.7 Provide two power outlets (socket outlets), telephone and property management system outlets adjacent to counter at each end.
2507.06.D Coat Room
2507.06.D.1 A coat room is required adjacent to the pre-function area as well as adjacent to restaurant and bar where climate required.
2507.06.D.2 Coat room must consist of reception counter at 36”/900 mm above the finished floor that may be fully closed off when not in operation.
2507.06.D.3 The front of the coat room counter must be finished with natural wood, tile, marble or approved decorative material.
2507.06.D.4 The top surface of the coat room counter must be a material that is compliant with Section 2515.04.
2507.06.D.5 Provide an opening in counter for self service and a lift flap and gate (full counter) for attendant.
2507.06.D.6 Provide adjustable shelving under-countertop. All cabinet surfaces must be wood.
2507.06.D.7 Finish Options - Coat Room
2507.06.D.7.a Floor: Carpet (broadloom)
2507.06.D.7.a.1 Base (minimums): 4"/100 mm wood, natural stone, through body synthetic
2507.06.D.7.b Wall: Vinyl wallcovering
2507.06.D.7.c Ceiling: Acoustic ceiling tile, paint on gypsum
2507.06.D.8 Provide built-in coat racks inside an enclosed room accessed by a 3’-0”/900 mm wide door.
2507.06.E Public Restroom Requirements
Provide a minimum of 1:75 pax based on occupancy load calculation public restrooms for the meeting facilities for areas where there are no code
specifications. Ratio to be split 50-50% between male and female.

2507.07 Not Applicable to this Brand

2507.08 Technology Infrastructure
2507.08.A Audiovisual System
2507.08.A.1 The complete audiovisual system must be designed by a specialist/consultant qualified in the field and approved by Hilton.
2507.08.A.2 The audiovisual system must be comprised of a multi-zoned sound distribution system, visual display projectors and screens, associated cabling
infrastructure and control interlinks with the immediate environment.
2507.08.A.3 Centrally locate head end equipment for AV, IT and MATV systems.
2507.08.A.4 Show power, AV/IT connectivity and connectivity for video production vehicles must be located on the exterior of the building.
2507.08.A.5 Provide an audio system with DSP signal flow and functional quality.

2500-68 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2507.08.A.6 Touch Screen user interface must be designed for ease of use for non-AV team members as well as hotel end users must be considered during
Graphic User Interface (GUI) design and control software programming.
2507.08.A.7 Provide multiple satellite receivers for background music and other television channels with the ability to send these signals to individual meeting
rooms via CAT6 tie lines.
2507.08.A.8 CAT6 tie line patch bay between all meeting rooms, pre-function space and outdoor function space to main AV head-end room.
2507.08.A.9 Touch panel controllers must be provided on walls in every room with the capability to control house lights, house sound and background music.
2507.08.A.10 Remote house light controllers must be provided.
2507.08.B Audio System
2507.08.B.1 Not Applicable to this Brand
2507.08.B.2 I/O locations must be placed so that the cabling does not cross guest passageways. Equipment racks must be located either in dedicated
audiovisual equipment rooms or share the voice/data IDF locations. Due to the DSP systems being networked based, operation may be obtained
from multiple locations with network access.
2507.08.B.3 The sound system must reproduce show sound, from transmitted or recorded material, voice enhancements through microphones, background
music and facilities for the hard of hearing. Touch panel remote control systems integrated with electric screens and projection hoist systems
must be provided.
2507.08.B.4 The system must be capable of producing a full range sound from 40 hertz to 18 kilohertz, averaging 95 dB SPL evenly across the listening area.
Local control providing appropriate zoning of the sound level must be provided. System sensitivity must be specified as 90 decibels at/watt at 1
meter. Speakers must be wide angle, flush fitting, ceiling mounted, 10”/265 mm diameter with a metal grille finished to match the ceiling. These
must be supplemented with provision for the connection of floor mounted speakers via the microphone/speaker outlet plates at regular intervals
around the room.
2507.08.B.5 The system must include a hard disk replay system capable of receiving updates online via modem. The system must be complete with cabling
buried in the building fabric to ceiling speakers, volume controllers and a floor buried induction loop system.
2507.08.C Control Interfaces
2507.08.C.1 Control interfaces must be provided in each zone to enable intuitive control of the source select and volume controls, without allowing users to
adjust critical pre-set settings.
2507.08.C.2 A central master control interface at the system equipment racks must be provided allowing local zone settings to be overridden and zones to be
combined in any configuration required.
2507.08.C.3 The user interface must consist of a customized keypad designed to provide the basic room operations such as system on/off, source select,
volume up/down/mute and architectural lighting control. The keypad is allowed to be wall mounted with a tamper proof cover or mounted in a
lectern to provide presenters with the necessary control.
2507.08.C.4 In larger more complex areas, there must be a technician panel based around an approximately 10”/250 mm wireless touch panel. The system
must provide intuitive control of all aspects of the AV system. It must also provide a room mode page whereby the technician can set up any
conference suite configuration through a bespoke graphical representation of the various conference suite configurations.

2500-69 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2507.08.D Dimming Systems

2507.08.D.1 Each room must have a discretely located multi-channel dimming rack providing multiple channels per room.
2507.08.E Network Infrastructure for Internet Access
2507.08.E.1 Four CAT6 drops to each wall, floor box and two drops on the ceiling locations run back to patch bays on the data network.
2507.08.E.2 IDF patch bays cross connected with six CAT6 copper cables between IDF locations. Distances exceeding 330'-0"/100.0 m require fiber.
2507.08.E.3 6 strand fiber from MDF location to each IDF location servicing meeting rooms.
2507.08.E.4 Two CAT6 drops per location in corridor and pre-function areas run back to IDF.
2507.08.E.5 MDF and IDF locations distributed in locations that will accommodate runs less than 330’-0”/100.0 m to any meeting room location.
2507.08.E.6 MDF and IDF locations to include proper cooling.
2507.08.E.7 MDF and IDF locations to include a minimum of a 20 amp service.
2507.08.E.8 MDF and IDF locations to be sized based on quantity of Telco racks and equipment with clearance to walk entirely around rack.
2507.08.E.9 PSAV office to have CAT6 connectivity to IDF location.

2508.00 Recreational Facilities

2508.01 Fitness Center
2508.01.A Fitness Center Requirement
All properties must have a fitness center designed by a professional fitness consultant.
All fitness centers must complete a full and comprehensive renovation of the Fitness Center every six years including full FF&E, cardio and strength
replacement. Hilton must approve renovation plans.
2508.01.B Guest Locker Room Requirement
Dedicated guest locker rooms are required for fitness centers over 1,000 ft²/90 m² or hotels over 451 keys. Refer to section 2508.04 for guest locker
room requirements.
2508.01.C Approval
Hilton must approve the floor plan, equipment and layout. Finishes must be approved by the Design team.
2508.01.D Size Requirement
The fitness center must comply with the minimum size requirements in accordance with the schedule set forth below:
1. 0 – 150 keys = minimum 1,000 ft²/93 m²
2. 151 – 300 keys = minimum 1,200 ft²/112 m²
3. 301 – 450 keys = minimum 1,500 ft²/139 m²
4. 451 – 1,000 keys = minimum 1,800 ft²/167 m²
5. Greater than 1,000 keys add an additional 3 ft²/0.3 m² per key
In addition to the fitness center each hotel may provide Five Feet to Fitness rooms. Refer to Section 2508.01.Q for details.

2500-70 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2508.01.E Larger Hotel Requirements

In larger hotels and certain markets the areas listed may be expanded, based upon Hilton requirements.
2508.01.F Not Applicable to this Brand
2508.01.G Required Zones
The Fitness Center layout must include the following zones:
• Entry Zone: Fitness centers over 600 ft²/56 m² must have a designated Entry Zone. The entry zone is to be clear of equipment and provide direct
access to the towel station.
• Provide a dedicated area with brand approved faux wood/faux marble flooring with a rubber underlayment.
• Cardio Zone: Cardio units grouped together facing the same direction.
• Provide a dedicated area with brand approved faux wood/faux marble flooring with a rubber underlayment.
• Required framed mirror.
• Strength Zone: Space for strength units.
• Provide brand approved rubber flooring in strength training areas.
• Required framed mirror.
• Stretch Zone: Open floor space designated for stretching is required. The Stretch Zone must be outside of transition areas and have adequate
space for stretching and utilization of core and balance equipment.
• Provide a dedicated area with brand approved faux wood/faux marble flooring with a rubber underlayment.
• Required framed mirror.
2508.01.H Securable & Spa Adjacent
The fitness center must be securable and located adjacent to the spa (if applicable) and have convenient access to the pool area and restroom
facilities.
2508.01.I Not Applicable to this Brand
2508.01.J Doors and Windows
2508.01.J.1 The fitness center door must have a pair of 3’-0”/900 mm wide x 8’-0”/2.4 m high frameless glass doors, large view panel doors or a solid door
with side lights.
2508.01.J.2 Windows must be provided when possible.
2508.01.J.3 Semi-private window treatments must be present on guest facing corridors and exterior facing windows.
2508.01.K Finish Options - Fitness Center
2508.01.K.1 The fitness center finishes must be reviewed and approved by the Hilton Design team.
2508.01.K.2 Floor: Flooring must be submitted as part of the design review package and use the following spec: Rubber rolled good in the strength and
functional zones at least 8 mm thick. Wood vinyl over rubber backing in cardio and entry zones at least 7 mm thick.
2508.01.K.2.a Base: wood, through body synthetic
2508.01.K.3 Wall: Paint

2500-71 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2508.01.K.3.a Designer choice for color scheme must be approved by the Hilton Design team.
2508.01.K.4 Ceiling: Paint on gypsum
2508.01.K.4.a Provide 24” x 24”/600 mm x 600 mm white mineral fiber ceiling tiles and painted plasterboard perimeters and painted, skim coated
plasterboard to bulkheads.
2508.01.K.4.b Ceiling height must be 9’-0”/2.75 m or higher.
2508.01.K.4.c When automatic suppression systems are required (see section 2516.00) concealed type sprinkler heads must be utilized.
2508.01.L Not Applicable to this Brand
2508.01.M Electrical
2508.01.M.1 Provide wall mounted uplighters and ceiling mounted recessed down lighters with feature accent lighting to highlight towel service station and
wood framed mirrors.
2508.01.M.2 Lights for the fitness center must be on keyed switches or controlled at the circuit breaker so that they remain on at all times.
2508.01.M.3 Refer to Section 2514.08 for minimum light level requirements.
2508.01.M.4
A grounded power outlet (socket outlet), CAT6 cable and coaxial cable are required for each piece of cardio equipment. Label the grounded
outlet. The power supply and cables must be home run to each piece of equipment. Refer to Section 502.00 - Fitness Center for equipment
requirements.

2508.01.M.5 A cable management system is required to conceal the power and coaxial cable.
2508.01.M.6 Each treadmill must have a dedicated circuit with a NEMA power outlet (socket outlet).
2508.01.M.7 Flush mounted floor outlets must be incorporated for any equipment that is not adjacent to a wall.
2508.01.M.8 Provide approximately 5db’s of signal strength for each personal viewing LED/LCD screen on equipment.
2508.01.M.9 Provide one convenience power outlet (socket outlet) mounted 7’-0”/2.1 m above the finished floor for wall clock.
2508.01.N House Telephone Outlets
An emergency telephone is required. The emergency telephone must be mounted 48”/1.2 m maximum above the finished floor. The telephone must
have a red casing. The telephone must allow direct calls to outside Emergency Responders and to a location that is manned 24-hours a day unless
the local jurisdiction requires otherwise. The telephone must comply with Brand Standard 702.01.A – Emergency Services.
2508.01.O Technology
2508.01.O.1 A minimum of one wall-mounted television is required. Televisions must comply with the sizes and specifications provided in Section 713.00.
Each television requires a grounded power outlet (socket outlet), CAT6 cable and coaxial cable.
2508.01.O.2 Personal viewing screens in cardio equipment are required and must comply with the specifications provided in Section 713.00.
2508.01.P Furniture, Fixtures and Equipment

2500-72 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2508.01.P.1 Refer to Section 502.00 - Fitness Center for a list of required equipment.
2508.01.P.2 Not Applicable to this Brand
2508.01.P.3 All fitness equipment clearances as specified in the Hilton floor plan layout and by the manufacturer at installation must be maintained in
accordance with the plans provided at installation.
2508.01.P.4 Contact Hilton for assistance with a floor plan layout identifying placement and quantities of equipment.
2508.01.P.5 Not Applicable to this Brand
2508.01.P.6 An Orion (or equivalent) towel cabinet is required. Refer to the Fitness Guide on https://designinformation.hilton.com for required specifications.
2508.01.P.7 Not Applicable to this Brand
2508.01.P.8 Mirrors
2508.01.P.8.a Framed mirrors must be present in the cardio, dumbbell, and stretch zones. Quantity is based on room dimensions and Hilton fitness dept.
floor plan layout. Shatter proof mirror glass to be purchased locally. Specifications may be found in the Fitness Guide on
https://designinformation.hilton.com.
2508.01.Q Five Feet to Fitness
Refer to https://fivefeettofitness.hilton.com for required buildout, equipment and FF&E.
2508.01.Q.1 If the hotel chooses to implement a "Five Feet to Fitness room" or similar concept, it must use the Brand-approved solution, Five Feet to Fitness.
Prior to implementation, the hotel must obtain approval from the Hilton.
2508.01.Q.2 Five Feet to Fitness requires approximately 100 ft²/10 m² and may require the removal of the soft seating area of the guest room depending upon
room size and design. All Five Feet to Fitness rooms must have a layout approved by Hilton Fitness and may not alter the floor plan in any way
without prior approval from Hilton Fitness.
2508.01.Q.3 Flooring: ECORE Terrain RX 7 mm thick.
2508.01.Q.4 Blackout shades are required.
2508.01.Q.5 Minimum ceiling heights:
Streamline Bay – no minimum ceiling height
Monkey Bar Bay – minimum 95"/2.4 m
Deluxe Pull Up Bay – minimum 112"/2.8 m
2508.01.Q.6 Refer to Section 318.00 for equipment requirements.
2508.01.Q.7 Provide power outlets (socket outlets) and Cat 6 cabling behind the rig.
2508.01.Q.8 In addition to the guestroom HVAC requirements an ionization system must be mounted in the supply discharge of the air handling unit. The air
quality system must be AtmosAir FC-100 or equal.

2508.02 Spa
2508.02.A Spa Requirement

2500-73 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

A spa facility is optional. If provided it must meet all requirements in this section.
2508.02.B Urban and Resort Spa Requirements
Urban and Resort spa standards are outlined below:
Resorts Only: Resort spa standards are outlined below:
2508.02.B.1 Urban Spa
2508.02.B.1.a Must be a minimum 4,000 ft²/372 m² (not including fitness center, pool and/or full service salon).
2508.02.B.1.b Provide a total of four treatment rooms including one double occupancy room.
2508.02.B.1.c A separate nail area is optional.
2508.02.B.1.d Not Applicable to this Brand
2508.02.B.1.e Provide relaxation lounge, one thermal experience (sauna, steam), and separate men's and women's locker room.
2508.02.B.2 Resort Spa
2508.02.B.2.a Must be a minimum 4,000 ft²/372 m² (not including fitness center, pool and/or full service salon).
2508.02.B.2.b Provide a total of four treatment rooms including one double occupancy room.
2508.02.B.2.c Separate nail area is optional.
2508.02.B.2.d Not Applicable to this Brand
2508.02.B.2.e Provide relaxation lounge, one thermal experience (sauna, steam), and separate men's and women's locker room.
2508.02.C Larger Spa Requirements
If urban or resort spas exceeds minimum 4,000 ft², these requirements may change accordingly with approval of the Hilton spa team, i.e. - number of
showers, wash basins and water closets, and point of sale systems.
2508.02.D Not Applicable to this Brand
2508.02.E Not Applicable to this Brand
2508.02.F Not Applicable to this Brand
2508.02.G Not Applicable to this Brand
2508.02.H Not Applicable to this Brand
2508.02.I Approval
The spa must meet all minimum standards, be designed by an approved professional spa designer and approved by Hilton.
2508.02.J Fitness Center Access
The spa facility must have direct or convenient access to the fitness center which will include separate men’s and women’s restrooms and locker
facilities.
2508.02.K Door

2500-74 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

The spa entrance door must be a minimum of 3’-0”/915 mm wide x 8’-0”/2.4 m high and have a large view panel or side light.
2508.02.L Required Facilities
The spa must have the following facilities:
2508.02.L.1 Reception/Retail Area
2508.02.L.1.a Provide a seating area with a minimum of two seats located in/near the reception lobby. More seats may be required based on size of the
spa/hotel.
2508.02.L.1.b The reception desk must not be higher than 42”/1.07 m on the customer side. Work surface for staff side must be 36’’/900 mm.
2508.02.L.1.c Provide two point of sale stations at the primary reception desk with spa scheduling software that interfaces with the OnQ® property
management system.
2508.02.L.1.d Provide two restricted telephone lines at reception desk, which do not allow inbound calls or reservations.
2508.02.L.1.e Four safe deposit boxes must be provided at the reception desk or other staffed desk, if not available in guest lockers.
2508.02.L.1.f The retail component must be adjacent to or near the primary spa entrance. Inventory and retail area must be lockable.
2508.02.L.1.g The retail desk must not be higher than 42”/1.07 m on the customer side. Work surface for staff must be 36”/900 mm. Chairs are not allowed
behind desk.
2508.02.L.1.h The retail desk must accommodate space for gift-wrapping.
2508.02.L.1.i Provide product storage cabinets within the store equal to 10 percent of the total area of the store.
2508.02.L.1.j Provide a variety of furniture, fixtures and props to appropriately display merchandise.
2508.02.L.1.k Not Applicable to this Brand
2508.02.L.1.l Provide storage space and power outlets (socket outlets) for telephones, cash register, point of sale system, computers, fax, credit card, etc.
2508.02.L.2 Support Administration
2508.02.L.2.a Provide a reservation department separate from reception/registration desk (by front desk or with hotel central reservation department).
2508.02.L.2.b Provide a multi-purpose office located in/by reservation department.
2508.02.L.3 Locker Room
2508.02.L.3.a Provide 2.5 lockers per treatment room in the women’s locker room. Provide 2 lockers per treatment room in the men’s locker room. (Add an
additional 20 half lockers in each locker facility if fitness center guests will be using the spa locker facility.) Provide 1 accessible unisex locker
area including a shower, vanity and water closet.
2508.02.L.3.b Provide full length or half length lockers with a minimum of one shelf and keyless system.
2508.02.L.3.c Provide separate facilities for men and women.
2508.02.L.3.d Provide direct or easy access to fitness center and workout facilities.
2508.02.L.3.e Provide a private changing room in each locker room.
2508.02.L.3.f Not Applicable to this Brand

2500-75 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2508.02.L.3.g Provide for a seated dry grooming vanity area with a minimum of two hair dryers.
2508.02.L.3.h Provide cabinetry for clean and soiled linens.
2508.02.L.3.i Water Closets and Wash Basin Area
2508.02.L.3.i.1 Minimum of two water basins per locker room are required.
2508.02.L.3.j Showers
2508.02.L.3.j.1 Provide a minimum of two showers in the men’s and women’s locker rooms
2508.02.L.3.j.2 Showers design must include a private disrobing area at entry of shower and a seat or corner step in the shower area.
2508.02.L.4 Thermal Therapy Area
2508.02.L.4.a Provide a minimum of one thermal facility (i.e. – aromatic steam, sauna, hamman, etc.)
2508.02.L.5 Waiting Area
2508.02.L.5.a The co-ed spa waiting area must be accessed through locker room area.
2508.02.L.5.b Separate male/female waiting area required.
2508.02.L.5.c Provide storage for towels.
2508.02.L.5.d Number count for lockers, showers, wash basins and water closets will increase if the spa implements a fitness/spa membership program for
locals.
2508.02.L.6 Co-ed Relaxation Lounge (if space permits)
2508.02.L.6.a Separate relaxation areas must be provided, where needed.
2508.02.L.6.b The lounge must have an array of comfortable seating types, including single chairs with ottomans or lounges, love seats or sofa seating
with side tables and/or a coffee table.
2508.02.L.7 Treatment Room
2508.02.L.7.a All tiled floors must slope towards floor drains, to allow effective drainage.
2508.02.L.7.b Each room must have cabinet storage for linen and supplies.
2508.02.L.7.c Provide designated storage space in each room for major equipment, which is easily accessible to team members.
2508.02.L.7.d Provide outdoor treatment areas if spa permits.
2508.02.L.7.e Treatment room must have shower unit with private disrobing area.
2508.02.L.7.f Treatment room must have integrated storage area for guest changing/clothing and personal items.
2508.02.L.7.g Not Applicable to this Brand
2508.02.L.7.h Not Applicable to this Brand
2508.02.L.7.i Provide thermostats in each treatment room to control the room’s temperature. The climate controls must be capable of producing 3-5
degrees of temperature change within five minutes.

2500-76 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2508.02.L.7.j A hand wash basin is required in each treatment room/area.

2508.02.L.8 Nail Room/Area
2508.02.L.8.a Room/area dimension must be large enough to fit two manicure and two pedicure stations for urban spas plus space around the equipment
for circulation. A prep area for the treatment room must be provided.
2508.02.L.8.b Not Applicable to this Brand
2508.02.L.8.c Room must have cabinet storage for linen and supplies.
2508.02.L.8.d One prep room must be located near treatment area.
2508.02.L.9 Salon
2508.02.L.9.a Salon consideration is based upon geographical location and customer mix of hotel. There may not be a need for a salon in certain markets.
2508.02.L.9.b Salon must be separated from spa reception, lounges and other areas by a door.
2508.02.L.9.c Salon reception desk must be equipped with power outlets (socket outlets) and data outlets for a telephone, computer, cash register and
credit card machine. (This desk is not a part of the spa reception desk).
2508.02.L.9.d Provide a seating area, up to two chairs per three styling stations.
2508.02.L.9.e Styling stations must have product storage, electrical equipment storage, guest footrests and electrical supply. Power outlets (socket outlets)
must be housed on the left hand side half way from the floor.
2508.02.L.9.f Provide nail services consisting of two manicure stations and two pedicure stations (if not located in spa).
2508.02.L.9.g In full service salons, a dispensary area must be provided for chemical preparation and storage.
2508.02.L.9.h Separate ladies salon and male grooming is required.
2508.02.L.10 Team Member Break Room
2508.02.L.10.a Provide a spa manager’s office with power outlets (socket outlets) and data outlets for a telephone, computer and printer linked to all spa/
property systems.
2508.02.L.10.b Provide a designated water closet, table and rest area (if space permits).
2508.02.L.10.c Provide a team member locker facility (unless team members are able to use hotel locker facilities).
2508.02.L.10.d Provide storage and shelving.
2508.02.L.10.e Separate men and women’s areas are required where needed.
2508.02.L.11 Storage Rooms
2508.02.L.11.a Provide a laundry and linen storage room. Storage room must have open shelves for clean linens and be large enough to house laundry
carts/outlets for used linen. In some regions it is against health code regulations to store soiled linen and clean linen together. In this case,
a separate room must to be designated for soiled linen carts.
2508.02.L.11.b Separate men and women’s prep room, storage room and linen storage are required where needed.
2508.02.L.11.c Provide a minimum of one securable janitor’s storeroom.

2500-77 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2508.02.L.11.d Provide one retail/product storage area.

2508.02.L.12 Pantry/Spa Prep Room
2508.02.L.12.a Separate men and women’s prep room, storage room and linen storage are required where needed.
2508.02.L.12.b Provide a dishwasher and under-counter refrigerator.
2508.02.L.12.c Provide wall and floor mounted cabinet storage with under-cabinet task lighting.
2508.02.L.12.d Provide a deep hand wash basin.
2508.02.L.13 Finish Options - Spa
2508.02.L.13.a Floor: Wood - tongue and groove, porcelain tile, natural stone, woven vinyl tile, marble/granite
2508.02.L.13.a.1 Base (minimums): 6"/150 mm wood, porcelain tile, natural stone
2508.02.L.13.a.2 Treatment room flooring must provide stress relief to therapists.
2508.02.L.13.b Wall: Vinyl wallcovering, wood or special finish, epoxy paint, natural stone
2508.02.L.13.c Ceiling: Paint on gypsum, wood or special finish
2508.02.L.13.d When automatic suppression systems are required (see section 2516.00) concealed type sprinkler heads must be utilized.
2508.02.L.14 Mechanical/Plumbing
2508.02.L.14.a Provide individual environmental controls in each treatment room.
2508.02.L.14.b A floor wash basin must be included in each janitorial closet in locker room wet areas.
2508.02.L.14.c Provide a climate controlled area for AV equipment storage in the mechanical room.
2508.02.L.15 Electrical
2508.02.L.15.a Lights for the restrooms, lockers and waiting areas must be on keyed switches or controlled at the circuit breaker so that they remain on at
all times during operation.
2508.02.L.15.b Ceiling fixtures and air supply units are not allowed to be directly over massage tables.
2508.02.L.15.c Provide indirect and dimmable lights in treatment rooms. Lighting is not allowed directly over massage tables.
2508.02.L.15.d Provide wall sconces with up-lights that are individually controlled with dimmer switches in all spa areas. Fluorescent lighting must not be
used in these areas.
2508.02.L.15.e Refer to Section 2514.08 for minimum light level requirements.
2508.02.L.15.f Provide a floor power outlet (socket outlet) in dry treatment rooms to power massage beds.
2508.02.L.15.g Provide a GFCI/ELCB/RCCB or equal ground fault protected wall power outlet (socket outlet) in wet rooms to power hydro bed.
2508.02.L.16 Technology
2508.02.L.16.a An emergency telephone is required. The emergency telephone must be mounted 48”/1.2 m maximum above the finished floor. The
telephone must have a red casing. The telephone must allow direct calls to outside Emergency Responders and to a location that is

2500-78 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

manned 24-hours a day unless the local jurisdiction requires otherwise. The telephone must comply with Brand Standard 702.01.A –
Emergency Services.
2508.02.L.16.b Provide an outlet for a house telephone located near the seating area in lobby and in the locker room.
2508.02.L.16.c Provide a sound system throughout the spa.
2508.02.L.16.d Treatment rooms must have individual volume controls.
2508.02.L.16.e Provide four data outlets for point of sale equipment.
2508.02.L.17 Furniture, Fixtures and Equipment
2508.02.L.17.a Seating areas must have plush and oversized reclining or overstuffed chairs.
2508.02.L.17.b Lounges and lobby area must have a console table or appropriate furniture piece to display reading material.

2508.03 Pool/Whirlpool
2508.03.A Not Applicable to this Brand
2508.03.B Pool Requirement
All hotels must have a pool. Kid's pool must be provided if required by local code.
2508.03.C Not Applicable to this Brand
2508.03.D Whirlpool Requirement
A whirlpool is optional unless a spa is provided. If a whirlpool is provided it must be reviewed and approved by the brand for design and functionality.
2508.03.E Dimensions
2508.03.E.1 Indoor pools must have a minimum water surface of 900 ft²/84 m² with a length of not less than 30'-0”/9.0 m.
2508.03.E.2 Outdoor pools must have a minimum water surface area of 1,000 ft²/93 m².
2508.03.E.3 Not Applicable to this Brand
2508.03.E.4 The minimum pool depth must be 3’-0”/900 mm except when a zero entry ramp is used; the maximum depth must be 5’-0”/1.5 m.
2508.03.E.5 The whirlpool must be located near the pool and have a minimum 50 ft²/4.65 m² surface area.
2508.03.E.6 Hilton reserves the right to increase the minimum pool size dependent upon key count and/or market demands.
2508.03.F Orientation
The orientation of the outdoor pool must be such that it receives unobstructed sunlight from mid-morning to late afternoon.
2508.03.G Materials Allowed
Pool finishes must be tile, plaster or stainless steel. Paint, PVC and vinyl liners are not allowed.
2508.03.H Gunite Construction
Pool Shell
2508.03.H.1 The pool shell must be constructed of concrete or stainless steel.

2500-79 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2508.03.H.2 Pool shell finish over concrete must be tile or pool plaster with a 7 year life expectancy.
2508.03.H.3 Pool shell finish over stainless steel must be tile, stainless steel with #320 finish or hot calandered, laminated stainless steel panels.
2508.03.I Not Applicable to this Brand
2508.03.J Pool Restrooms
2508.03.J.1 Direct access is required to men's and women's restrooms. Outdoor pools must have easy access to restrooms.
2508.03.J.2 Guest locker rooms shared between recreational facilities that are directly adjacent to the pool can serve as pool restrooms. Refer to Section
2508.04 for guest locker room requirements.
2508.03.J.3 Larger hotels must have a separate men’s and women’s restroom and dedicated food and beverage outlet.
2508.03.K Not Applicable to this Brand
2508.03.L Doors and Windows
2508.03.L.1 Doors to indoor pools must be a minimum of 3’-0”/915 mm wide x 6’-8”/2.04 m high and have a full vision panel.
2508.03.L.2 Not Applicable to this Brand
2508.03.L.3 Not Applicable to this Brand
2508.03.L.4 Not Applicable to this Brand
2508.03.L.5 All pools must be securable after hours.
2508.03.L.6 Entry gates to outdoor pools must be self-closing and self-latching. The entry handles and/or latch must be mounted at 48”/1.2 m above the
finished floor (if allowed by local code) to prevent access by unaccompanied children. Direct access from the hotel into the fenced enclosure of an
outdoor pool is not permitted without a card reader mounted at 48"/1.2 m a.f.f.
2508.03.M Finish Options - Indoor Pool
2508.03.M.1 Floor: Porcelain tile, natural stone. The deck around the pool must be a decorative non-slip surface.
2508.03.M.1.a Base (minimums): 4"/100 mm porcelain tile, natural stone
2508.03.M.2 Wall: Epoxy paint, porcelain or ceramic tile, natural stone
2508.03.M.3 Ceiling: Washable surface ceiling tile with non-corrosive grid
2508.03.M.3.a The finished ceiling must have a minimum height of 10’-0”/3.0 m.
2508.03.M.3.b Exposed painted structure, mechanical equipment and ductwork is not acceptable.
2508.03.M.3.c When automatic suppression systems are required (see section 2516.00) concealed type sprinkler heads must be utilized.
2508.03.M.4 High quality, non-corroding, non-ferrous finishes are to be provided throughout pool area.
2508.03.N Deck/Coping
2508.03.N.1 A clear, unobstructed space of 5’-0”/1.5 m wide around the pool perimeter and 3’-0”/900 mm wide around whirlpools must be provided. Infinity
pools must have a clear, unobstructed space of 5’-0”/1.5 m wide around the three sides of the pool perimeter, the infinity edge must be protected
by installing a safety glass barrier or by other design solutions.

2500-80 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2508.03.N.2 In addition to the unobstructed perimeter requirements, usable deck area at indoor pools must be a minimum of 12’-0”/3.7 m on each end for pool
seating.
2508.03.N.2.a In addition to the unobstructed perimeter requirements, usable deck area around outdoor pools must be a minimum of 15’-0”/4.57 m on all
sides for pool seating.
2508.03.N.3 The pool deck area must slope away from the pools to drains. Decks must not drain into landscaped areas.
2508.03.N.4 The coping must have a non-slip finish.
2508.03.N.5 Pool coping must be pre-cast and designed to allow maintenance or replacement without removal of the pool deck. Cascade edge copings must
be reviewed and approved by Hilton.
2508.03.N.6 The pool deck must be easily cleanable. The floor surface finishes must be applied to provide a “low risk of slip” rating both under wet and dry
conditions. The testing methods employed must be those that are specified by local laws or recognized as best practice guidance issued from the
country. Refer to Section 2514.03.A. Where climate dictates, outdoor pool decks require a spray applied heat reflector coating.
2508.03.N.7 Not Applicable to this Brand
2508.03.N.8 Outdoor pool decks must have a Solar Reflectivity Index (SRI) of no less than 0.30.
2508.03.N.9 Joints where the pool or whirlpool coping meets the deck must be protected from the relative pressure of adjoining deck movement.
2508.03.N.10 Joints where the deck meets the pool or whirlpool must be watertight.
2508.03.N.11 Decks must be installed with relief joints for thermal movement and potential settling.
2508.03.N.12 Pools must be deck level gutter pools or infinity pools with the water level equal to the surrounding deck. Other designs will be considered with
prior approval from Hilton.
2508.03.N.13 The pool deck must not be permeable. Large-scale deck paver systems may be used that allow water to drain through to an airspace that
drains.
2508.03.O Stairs/Railing/Fencing
2508.03.O.1 Steps with uniform treads and risers and a handrail must be provided at the whirlpool and shallow end of the pool (unless zero entry ramp is
provided). At least one ladder must be provided at the deep end.
2508.03.O.2 Provide fencing (minimum 48”/1.2 m high) around all outdoor pool areas. Chain link fencing is not allowed. Design must be approved by Hilton.
2508.03.P Pool Markers
2508.03.P.1 Recessed hard tile water depth markings in contrasting colors must be placed in the pool and whirlpool coping or in the deck immediately behind
the coping and on the inside rim of the pool and whirlpool perimeter, above the water line at reasonable intervals and at every 12”/300 mm of
depth change. Lettering must be at least 4”/102 mm high.
2508.03.P.2 Wherever islands, fountains and other structures are located within pools, depth markings must be posted thereon and must be visible from the
opposite pool edge.
2508.03.P.3 Depth indicators must be in Imperial and metric units.

2500-81 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2508.03.P.4 Depth must be measured 24”/600 mm out from the edge of the coping. Actual pool depths must be measured and verified prior to marking the
pool deck and sides. Variation from depth marker must be no more than ± 2”/50 mm.
2508.03.P.5 The pool and whirlpool must have the international no diving symbol and the words "NO DIVING" around the pool and whirlpool perimeter
installed in the coping or immediately behind the coping. The international no diving symbol and the words "NO DIVING" must be installed
alongside depth markers, at the main point of entries into the pool and at least one along each perimeter of the pool. The text must be legibly
displayed in contrasting characters in the English language. Text in the local language may also be added.
2508.03.P.6 Painted, stenciled and vinyl appliqué depth markings must not be used.
2508.03.Q Mechanical
2508.03.Q.1 Provide water vapor retarder within the pool enclosure walls to prevent moisture migration into the wall or ceiling cavities, adjacent spaces, and
to minimize moisture condensation potential within the envelope.
2508.03.Q.2 The water temperature of all pools must be controlled.
2508.03.Q.3 Indoor pool water must be maintained at a minimum of 83 °F/28.3 °C and exterior pool water must be maintained at a minimum temperature of
80 °F/26.7 °C.
2508.03.Q.4 Outdoor pools must have water temperature maintained between 80 °F/26.7 °C and 89 °F/31.7 °C. Locations where pool water temperatures will
rise above 89 °F/31.7 °C must provide cooling systems to maintain pool water temperatures within the specified range.
2508.03.Q.5 The whirlpool water must be operated between the temperatures of 99 °F/37.2 °C and 103 °F/39.4 °C. The water is never allowed to be in
excess of 104 °F/40 °C.
2508.03.Q.6 Provide a complete packaged HVAC and dehumidification system to maintain the pool area temperature and relative humidity while minimizing
pool water evaporation. Provide the features listed below:
2508.03.Q.6.a A packaged system specifically designed for pool area dehumidification, factory assembled and tested, with test report available on request.
2508.03.Q.6.b Materials suitable for the pool environment with air side surfaces coated for corrosion protection.
2508.03.Q.6.c An outdoor air connection that provides the outdoor air required in Section 2514.06.
2508.03.Q.6.d A microprocessor control system with solid state sensors and a remote-mounted solid state control panel with LED indicators and service
diagnostics must be located in the pool room.
2508.03.Q.6.e Heating:
2508.03.Q.6.e.1 Gas duct heater: Provide a gas-fired duct heater with stainless steel heat exchanger, two-stage or modulating heating control, stainless
steel burners, spark ignition and power vent.
2508.03.Q.6.e.2 Electric duct heater: Provide an electric resistance, two-stage or SCR controlled duct heater that complies with NFPA 70.
2508.03.Q.6.e.3 If fuel fired systems are used, they must be designed to comply with NFPA 54 (www.nfpa.org) and manufacturers recommended
installations instructions. Refer to Section 2516.00 for additional requirements.
2508.03.Q.7 Install pool cooling systems with approved heat exchangers fed from the chilled water distribution system.
2508.03.Q.8 Provide water meters for pool makeup and filtration blow down systems.

2500-82 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2508.03.Q.9 Pool equipment rooms must not be located below guestrooms.

2508.03.Q.10 Pool equipment and chemicals must be located in a lockable, vented storage room away from guest view.
2508.03.R Plumbing
2508.03.R.1 Provide poolside showers for all pools.
2508.03.R.2 Not Applicable to this Brand
2508.03.R.3 Provide a hose bib for wash down. Hose bib must be frost-proof where climate conditions dictate.
2508.03.R.4 Provide plumbed eye wash station or country recognized safety equivalent within the pool equipment room that complies with ANSI/ISEA
Z358.1-2009 (www.ansi.org).
2508.03.S Safety/Pool Systems
2508.03.S.1 Provide pool equipment room to house pool heaters, pumps and filtration equipment.
2508.03.S.2 Provide surge tanks for deck level gutter pools.
2508.03.S.3 Design pool filtration and recirculation system to recirculate the entire pool water volume every six hours.
2508.03.S.4 Provide water flow rate meters, pressure gages for pumping systems, and calibrated thermometers for spa and pool conditions.
2508.03.S.5 Provide an automatic water makeup system to include a back flow preventer.
2508.03.S.6 Provide automatic shutdown of pool circulation systems when heated supply water temperature exceeds 95 °F/70.5 °C for main pool and 110 °F/
43.3 °C for spa to minimize risk of scalding.
2508.03.S.7 Size the whirlpool filtration system to operate at least two hours per day with full water turnover rate of not more than thirty minutes.
2508.03.S.8 All pools must be equipped with continuous monitoring/feed disinfecting equipment. The equipment must maintain a residual of not less than one
part per million. Allowed disinfecting equipment includes:
2508.03.S.8.a A saline-based generator system that is NSF 50 and UL standard 1081 (www.ul.com) tested and certified (or the equivalent) and sized per
local guidelines.
2508.03.S.8.b Not Applicable to this Brand
2508.03.S.8.c Provide link to building automation system for remote monitoring and performance evaluation.
2508.03.T Electrical
2508.03.T.1 Not Applicable to this Brand
2508.03.T.2 Provide a labeled emergency equipment shut-off switch/button located adjacent to the whirlpool that will shut off all jet pumps/blower and re-
circulating pumps.
2508.03.T.3 Lighting
2508.03.T.3.a All electrical power circuits installed in and around the pool area must be equipped with GFCI/ELCB/RCCB or equal ground fault interrupters.
2508.03.T.3.b Not Applicable to this Brand

2500-83 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2508.03.T.3.c Provide a minimum of two UL (www.ul.com) listed wet niche submersible and underwater rated light fixtures for each pool and one light
fixture for each whirlpool. Lights must be changeable without draining the pool.
2508.03.T.3.d Lights are not allowed to be located over the water surface.
2508.03.T.3.e Lights at the indoor pool area must be on keyed switches or controlled in a location that is not accessible by guests so they remain on at all
times.
2508.03.T.3.f Refer to Section 2514.08 for minimum light level requirements.
2508.03.T.3.g Power outlets (socket outlets) must be waterproof and must not be located on the floor.
2508.03.T.3.h Provide a 20 minute time switch to control the whirlpool water jets.
2508.03.U House Telephone Outlets
An emergency telephone is required. The emergency telephone must be mounted 48”/1.2 m maximum above the finished floor. The telephone must
have a red casing. The telephone must allow direct calls to outside Emergency Responders and to a location that is manned 24-hours a day unless
the local jurisdiction requires otherwise. The telephone must comply with Brand Standard 702.01.A – Emergency Services.
2508.03.V Furniture, Fixtures and Equipment
Refer to Section 2515.01.E Outdoor Furniture, for requirements applicable to this Section.
2508.03.V.1 Provide chaise lounges, tables and seating to accommodate a minimum of 20 people in the pool area. Minimum requirement increases with pool
size and market demand. Indoor pools must provide more chairs and tables than chaises. Hilton must give final approval on number of seating.
2508.03.V.2 A minimum of three tables must be provided for interior pool decks.
2508.03.V.3 A minimum of three tables with umbrellas must be provided for exterior pool decks.
2508.03.V.4 Plastic straps and plastic pool furniture must not be used.
2508.03.V.5 Not Applicable to this Brand
2508.03.V.6 Not Applicable to this Brand
2508.03.V.7 Not Applicable to this Brand
2508.03.V.8 Provide a lockable storage area hidden from guest view for outdoor pool furniture.
2508.03.W Safety Equipment
2508.03.W.1 Provide an anti-entrapment (hair, digit and suction) drain cover for all primary drains and suction inlets for all pools, whirlpools, water features
and/or water fountains. Fountains with natural flow or drip and not mechanically powered are not included. All drain covers must be secured on
drains at all times. Properties must retain a letter by the installer that states the cover was installed per the manufacturer’s instructions.
2508.03.W.2 A Safety Vacuum Release System (SVRS) or other approved automatic drain blockage relief system is required for all existing pools, whirlpools,
water features and fountains that currently have a single main drain installed. All newly constructed pools, whirlpools, water features and
fountains must be designed without the need for a SVRS.
2508.03.W.3 A professionally-fitted pool cover must be installed when the outdoor pool and/or whirlpool is closed for the season. The temporary use of pool
covers is prohibited. When used, pool covers and their installation must meet local code regulations.

2500-84 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2508.04 Locker Room/Restroom

2508.04.A Restroom Proximity
The guest locker rooms can serve the pool, the fitness center and the spa (if applicable) if the guest locker rooms are within direct access of each
facility. If not possible, each individual area must have its own guest locker rooms. Access from the locker room to these facilities must not go through
other guest areas such as the lobby.
2508.04.B Spa Locker Room Requirements
Refer to Section 2508.02 for spa locker room requirements.
2508.04.C Guest Locker Room Requirement
Dedicated guest locker rooms are required for fitness centers over 1,000 ft²/90 m² or hotels over 451 keys.
2508.04.D Unisex Restroom Requirement
A unisex restroom/locker facility is not acceptable.
2508.04.E Entry Doors
Entry doors must be a minimum of 3’-0”/915 mm wide x 8’-0”/2.4 m high and have self-closing hardware, latch set and privacy button.
2508.04.F Finish Options - Locker Room/Restroom
2508.04.F.1 Floor: Porcelain tile, woven tile, carpet (nylon broadloom)
2508.04.F.1.a Base (minimum): 4"/100 mm porcelain tile
2508.04.F.2 Wall: Vinyl wallcovering, paint. Full height porcelain or ceramic tile wall is required on all plumbing fixture walls.
2508.04.F.3 Ceiling: Paint on gypsum
2508.04.F.3.a When automatic suppression systems are required (see section 2516.00) concealed type sprinkler heads must be utilized.
2508.04.G Changing Cubical
Provide at least one private changing cubical and one of universal access in the men’s and women’s locker rooms.
2508.04.H "Wet" Area Design
Locker rooms must be designed so that guests must not cross a “wet” area to gain access to the lockers. Wash basins, water closets and showers
must be placed at the rear of each locker room or to one side of the lockers so that it is not necessary to cross any "wet" area to gain access to the
lockers.
2508.04.I Shower Requirements
A minimum of one shower must be provided in each of the men’s and women’s facilities. Showers must provide for private disrobing area behind a
locked door, a bench and coat hooks. The shower must have a seat or corner step and have amenity dispensers built into the shower area. Universal
access showers must incorporate a level deck shower with grab rails, seat and pull cord alarm.
2508.04.J Vanity Top Materials
Vanity tops, apron and splashes must be of a material compliant with Section 2515.04. Vanities must have under mount vitreous china lavatories and
suitable space for amenities.

2500-85 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2508.04.K Plumbing
2508.04.K.1 Provide one floor drain with chrome-plated brass cover at each water closet centered under a water closet partition.
2508.04.K.2 Water closets must be wall mounted vitreous china units with automatic flush-valve operation.
2508.04.K.3 Water closets must be elongated bowl type with a white solid plastic seat and self-sustaining stainless steel hinges.
2508.04.K.4 Exposed plumbing must be chrome-plated.
2508.04.K.5 All plumbing fixtures and faucets (except showers) must have touchless electronic operation.
2508.04.L Electrical
2508.04.L.1 Provide two power outlets (socket outlets) with GFCI/ELCB/RCCB or equal ground fault protection at 3'–6”/1.07 m above the finished floor
adjacent to vanity.
2508.04.L.2 Refer to Section 2514.08 for minimum light level requirements.
2508.04.M House Telephone Outlets
An emergency telephone is required. The emergency telephone must be mounted 48”/1.2 m maximum above the finished floor. The telephone must
have a red casing. The telephone must allow direct calls to outside Emergency Responders and to a location that is manned 24-hours a day unless
the local jurisdiction requires otherwise. The telephone must comply with Brand Standard 702.01.A – Emergency Services.
2508.04.N Furniture, Fixtures and Equipment
2508.04.N.1 Not Applicable to this Brand
2508.04.N.2 Provide keyless system, double-tiered half-lockers, 12”/300 mm wide x 18”/450 mm deep x 36”/900 mm high, with enclosed bases, top and solid
fronts with partial louvers. Lockers must be mounted on a tiled concrete plinth and securely anchored.
2508.04.N.3 Not Applicable to this Brand
2508.04.N.4 Provide locker benches.
2508.04.N.5 Provide one robe hanging rail approximately 5’-0”/1.5 m long with double robe hooks at 12”/300 mm on center in each locker room.
2508.04.N.6 Provide a wall mounted full length mirror in each locker room. Framed mirrors must be installed with tamper proof wall mounts.
2508.04.N.7 Provide for a seated vanity area in women’s locker room.

2508.05 Sauna
2508.05.A Sauna Requirement
A sauna is optional but is required when a spa is provided. Refer to Section 2508.02 for sauna requirement within the spa facility.
2508.05.B Separate Men & Women Sauna
A sauna must be provided for men and women separately and accommodate a minimum of four people.
2508.05.C Not Applicable to this Brand
2508.05.D Location
Sauna must be located in locker room area, if not located in the spa.

2500-86 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2508.05.E Door
The sauna door must be insulated, have a full glass panel with safety glass and narrow stile and open out. The door hardware must be non-locking
or latching, with self-closing device.
2508.05.F Unit, Temperature & Humidity
The sauna must be a pre-engineered standard manufactured unit. Maximum sauna temperature must be 175 °F/79.4 °C with the relative humidity
controlled in the range of 15 – 20 percent. Controls must not be accessible to the guest.
2508.05.G Timing Device
The sauna must have a hand-operated timing device to control the heating element. The timer must be mounted on the interior and exterior wall
adjacent to the entrance.
2508.05.H Emergency Panic Button
An emergency panic button is required in the sauna room. The emergency button must be located 36”/900 mm maximum above the finished floor
with an annunciation bell that rings to a location that is manned 24-hours a day.
2508.05.I Light
The sauna light must have a shatterproof safety cover and be continuously illuminated for security.
2508.05.J Light Levels
Refer to Section 2514.08 for minimum light level requirements.

2508.06 Steam Room

2508.06.A Steam Room Requirement
A steam room is optional but is required when a spa is provided. Refer to Section 2508.02 for steam room requirement within the spa facility.
2508.06.B Separate Men & Women Steam Room
A steam room must be provided for men and women separately and accommodate a minimum of four people.
2508.06.C Not Applicable to this Brand
2508.06.D Location
Steam room must be located in locker room area, if not located in the spa.
2508.06.E Door
The steam room door must be insulated, have a full glass panel with safety glass and narrow stile and open out. The door hardware must be non-
locking or latching, with self-closing device.
2508.06.F Unit, Temperature & Humidity
The steam room must be a pre-engineered standard manufactured unit. Maximum steam room temperature must be 120 °F/48.9 °C with relative
humidity controlled in the range of 80 – 100 percent. Controls must not be accessible to the guest.
2508.06.G Timing Device

2500-87 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

The steam room must have a hand-operated timing device to control the heating element. The timer must be mounted on the interior and exterior
wall adjacent to the entrance.
2508.06.H Emergency Panic Button
An emergency panic button is required in the steam room. The emergency button must be located 36”/900 mm maximum above the finished floor
with an annunciation bell that rings to a location that is manned 24-hours a day.
2508.06.I Light
The steam room light must have a shatterproof safety cover and be continuously illuminated for security.
2508.06.J Light Levels
Refer to Section 2514.08 for minimum light level requirements.

2508.07 Not Applicable to this Brand

2508.08 Tennis Court
2508.08.A Tennis Court Requirement
A tennis court is optional.
2508.08.B Design Criteria
Tennis court must be designed by an approved tennis facility designer.
2508.08.C Enclosure Requirements
Tennis courts must be completely enclosed with a 10’-0”/3.0 m chain link fence and securable gate. The fence must have attached windscreens.
2508.08.D Orientation
Tennis courts must be oriented in a north-south direction.
2508.08.E Landscape Requirement
Landscape buffer planting areas must be provided around the tennis court fencing.
2508.08.F Drinking Fountain
An electric drinking fountain must be provided near the restrooms when restrooms are provided at tennis court.
2508.08.G Light
Tennis courts must be lighted.
2508.08.H Not Applicable to this Brand
2508.08.I Light Levels
Refer to Section 2514.08 for minimum light level requirements.
2508.08.J House Telephone Outlets
Provide an outlet for a house telephone in a weatherproof box in close proximity.

2500-88 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2508.08.K Outdoor Bench

An outdoor bench is required for spectator viewing

2509.00 Circulation
Refer to Sections 2514.00, Technical Criteria, and 2515.00, Furnishings, Fixtures and Equipment, for requirements applicable to this Section.
2509.01 Elevators/Lifts
2509.01.A Horizontal/Vertical Transport Systems Design
All horizontal and vertical transportation systems must be designed by a professional lift consultant and be approved by Hilton.
2509.01.B Elevator/Lift Controls
Top of elevator/lift controls must be mounted no more than 48”/1.2 m above the finished floor.
2509.01.C Operating Panels
Two operating panels in each cab are required, one on each side of the door for new build properties. One operating panel in each cab is allowed for
conversion properties. The design of the operating panels must clearly identify the major levels, i.e. lobby, ballroom, etc.
2509.01.D Door Open Button
Each elevator/lift control panel must be equipped with a "door open" button.
2509.01.E Card Reader Access
Guest elevators/lifts control panel must access to all guest floors. Each control panel inside the cab must have a card reader.
2509.01.F Ventilation Requirements
Elevator/lift cabs must be ventilated with a two-speed exhaust fan and concealed vents at the base and ceiling of the cabs.
2509.01.G Intercom Requirement
A recessed intercom connected to a constantly monitored location is required in all elevators/lifts.
2509.01.H Car Position Indicator
A car position indicator mounted above the operating panel at a minimum of 66”/2.0 m above the finished floor must be visible to passengers.
2509.01.I Car Position Indicator Monitoring
Provide a car position indicator panel at a constantly monitored location.
2509.01.J Guest Elevator/Lifts
2509.01.J.1 All hotels must have a minimum of two guest elevators/lifts with a minimum 3,000 lb/1,350 kg capacity each. A traffic study must be provided to
determine minimum elevator/lift requirements for ballrooms and meeting spaces.
2509.01.J.2 At least one elevator must be sized for a medical stretcher and must stop at all guestroom floors.
2509.01.J.3 Not Applicable to this Brand
2509.01.J.4 Finish Options - Guest Elevator/Lifts

2500-89 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2509.01.J.4.a Floor: Natural stone, decorative hard surface or better

2509.01.J.4.a.1 Base: Recessed, flush or surface mounted stone, wood - stain grade, metal or plastic laminate base
2509.01.J.4.b Wall: Decorative panels and mirrors
2509.01.J.5 Not Applicable to this Brand
2509.01.J.6 Hydraulic passenger elevators/lifts are allowed and must have the following minimum cab speeds:

# Floors Up Down Type

2-3 Stories 150 FPM/0.76 m/s 165 FPM/0.84 m/s Hydraulic
2-3 Stories 150 FPM/0.76 m/s 126 FPM/0.64 m/s MRL gearless
4-5 Stories 150 FPM/0.76 m/s 126 FPM/0.64 m/s MRL gearless

2509.01.J.7 Elevator/lift study must support an average wait time of 35 seconds with 15 percent handling capacity in a 5 minute period. Variables to be used
for the study are 100 percent occupancy, 1.8 occupants per room. The elevator/lift study must include occupancy in all public areas of the hotel.
2509.01.J.8 Elevator/lift walls must have a handrail mounted 32"/810 mm above the finished floor on the back wall or have handrails on both side walls.
2509.01.J.9 Minimum width of the passenger elevator/lift door opening must be 3’-6”/1.1 m.
2509.01.J.10 Minimum height of door opening must be 7’-0”/2.1 m.
2509.01.J.11 Minimum clear inside cab height is 7’-6”/2.3 m.
2509.01.J.12 Not Applicable to this Brand
2509.01.J.13 Not Applicable to this Brand
2509.01.J.14 Not Applicable to this Brand
2509.01.J.15 Refer to Section 2514.08 for minimum light level requirements.
2509.01.K Parking Garage Elevator/Lifts
2509.01.K.1 Parking garages must have a minimum of one elevator/lift separate from guestroom elevators. When only one elevator/lift is installed, stairs are
required with front of house finish quality to allow access from the parking garage to the hotel lobby. An elevator/lift study must be submitted to
support number of parking garage elevators/lifts.
2509.01.K.2 Where multi-level garages are provided, exit stairwells must meet the requirements in Section 2509.04.
2509.01.K.3 Parking garage elevators/lifts, when integral with the hotel, must terminate at the lobby level, within view of the front desk. Direct guest access
from parking garage level to guestroom floors must be by card key/room key access.
2509.01.K.4 Not Applicable to this Brand
2509.01.K.5 Refer to Section 2514.08 for minimum light level requirements.
2509.01.L Service Elevator/Lifts

2500-90 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2509.01.L.1 All hotels must have a minimum of two banked service elevators/lifts with a 4,400 lb/2,000 kg capacity with a minimum clear inside height of
9’-2”/2.8 m. Minimum height of door opening must be 7’-6”/2.3 m. The desired proportion of the cab is greater depth than width. Additional service
elevators/lifts must be added for each 250 guestrooms or fraction thereof. The evaluation must be approved by Hilton.
2509.01.L.2 Not Applicable to this Brand
2509.01.L.3
Service elevator/lift must have the following minimum cab speed:

# Floors Speed Type

2-5 Stories 150 FPM/0.76 m/s Hydraulic/MRL gearless
6-7 Stories 150 FPM/0.76 m/s MRL gearless
8-14 Stories 530 FPM/2.69 m/s Geared/MRL gearless
14-20 Stories 500 FPM/2.54 m/s Gearless/MRL gearless

2509.01.L.4 Minimum width of the elevator/lift door opening must be 52”/1.3 m, with a single side opening door.
2509.01.L.5 Minimum width of the elevator/lift door opening must be 44”/1.1 m with two doors.
2509.01.L.6 Service elevator/lift control buttons must be vandal-proof.
2509.01.L.7 When a freight elevator/lift is provided, the minimum size is a 5,000 lb/2,500 kg capacity with a minimum clear inside height of 9’-6”/2.9 m.
2509.01.L.8 Hotels with a ballroom/exhibit hall in excess of 15,000 ft²/1,400 m² must also provide an oversized vehicle elevator/lift with a 10,000 lb/4,500 kg
capacity and a clear inside height of 9’-6”/2.9 m.
2509.01.L.9 Service elevator/lift doors must be stainless steel – pressed pattern.
2509.01.L.10 Finish Options - Service Elevator/Lifts
2509.01.L.10.a Floor: Vinyl composite tile, non-skid diamond mesh, porcelain tile (12"/300 mm x 12"/300 mm minimum; rectangular tiles are allowed),
natural stone
2509.01.L.10.a.1 Base (minimums): 4"/100 mm vinyl, stainless steel, natural stone, wood
2509.01.L.10.b Wall: Stainless steel - pressed pattern with wall bumpers at 14”/350 mm and 32”/800 mm above the finished floor
2509.01.L.10.c Ceiling: Baked enamel paint
2509.01.L.11 Protected lighting is required.
2509.01.L.12 Refer to Section 2514.08 for minimum light level requirements.

2509.02 Elevator/Lift Lobbies

2509.02.A Hotel Lobby

2500-91 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2509.02.A.1 Provide a minimum 8’-6”/2.6 m wide elevator/lift lobby when elevators/lifts are located only on one side of the lobby and a 10’-0”/3.0 m wide
elevator/lift lobby when elevators/lifts are on both sides of the lobby.
2509.02.A.2 Not Applicable to this Brand
2509.02.A.3 Call buttons must be available for each elevator/lift bank and must be mounted with the centerline at 42"/1.0 m above finished floor.
2509.02.A.4 Not Applicable to this Brand
2509.02.A.5 An audible signal is required in each elevator/lift lobby indicating the arrival of an elevator/lift cab, along with a directional graphic indicating the
current travel path of each cab.
2509.02.A.6 Elevator/lift hall lantern fixtures must be mounted with the centerline at least 6’-0”/1.80 m above finished floor.
2509.02.A.7 Finish Options – Guest Elevator Lobby
2509.02.A.7.a Floor: Porcelain tile, marble/granite, wood - tongue and groove, carpet (broadloom)
2509.02.A.7.a.1 Base (minimums): 6"/150 mm porcelain tile, natural stone, wood - stain grade
2509.02.A.7.b Wall: Vinyl wallcovering, wood or special finish
2509.02.A.7.c Ceiling: Paint on gypsum
2509.02.A.7.d When automatic suppression systems are required (see section 2516.00) concealed type sprinkler heads must be utilized.
2509.02.A.8 Not Applicable to this Brand
2509.02.A.9 Furniture, Fixtures and Equipment
2509.02.A.9.a Provide a console table. Console must conceal telephone and lamp cords.
2509.02.A.9.b Provide artwork or mirror above the console table.
2509.02.A.10 Refer to Section 2514.08 for minimum light level requirements.
2509.02.A.11 An outlet for a house telephone is required in the elevator lobbies.
2509.02.A.12 Parking Garage
2509.02.A.12.a Parking garages must have finished elevator/lift lobbies if the elevator/lift delivers guests to a public space. The finishes must be equal to
that of the hotel elevator/lift lobby finishes.
2509.02.A.12.b Elevator/lift lobbies must have a minimum finished ceiling height of 8’-0”/2.4 m and have a minimum width of 8’-0”/2.4 m when elevators/
lifts occur on one side only and 10’-0”/3.0 m when elevators/lifts occur on both sides of the lobby.
2509.02.A.12.c Provide glazed openings and aluminum and glass doors at elevator lobbies to maintain a secure and open appearance.
2509.02.A.12.d Elevator/lift lobbies must have heating, ventilation and refrigerant air-conditioning with a minimum of six air changes per hour.
2509.02.A.12.e An outlet for house telephones must be provided at each elevator/lift landing within the parking garage.
2509.02.A.12.f Provide artwork and trash stands at entrance to elevators/lifts.

2509.03 Corridors

2500-92 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2509.03.A Guestroom Corridors

2509.03.A.1 Interior guestroom corridors must be a minimum finished dimension of 5’-10”/1.8 m wide for double loaded corridors and 5’-0”/1.5 m wide for
single loaded corridors, with at least 12”/300 mm inset at guestroom entry doors.
2509.03.A.2 Not Applicable to this Brand
2509.03.A.3 Guestroom corridors must have windows when possible.
2509.03.A.4 Finish Options - Guestroom Corridors
2509.03.A.4.a Floor: Carpet (broadloom)
Porcelain tile, wood, natural stone or polished concrete are allowed for use for open air guestroom corridors.
2509.03.A.4.a.1 Base (minimum): 6"/150 mm wood
2509.03.A.4.a.2 Long, straight corridors must be visually broken up. The use of offsets, pilasters, carpet insets, breaks in the ceiling plane and cove
lighting are required.
2509.03.A.4.b Wall: Vinyl wallcovering, wood
2509.03.A.4.c Ceiling: Paint on gypsum
2509.03.A.4.c.1 Door drops must be grouped and coordinated in a rhythmic fashion. Door drops must be accentuated with special treatment of the
lighting, walls, ceiling and floor areas.
2509.03.A.4.c.2 Provide a minimum ceiling height in guest corridors of 8’-0”/2.4 m.
2509.03.A.4.c.3 Not Applicable to this Brand
2509.03.A.4.c.4 When automatic suppression systems are required (see section 2516.00) concealed type sprinkler heads must be utilized.
2509.03.A.5 Electrical
2509.03.A.5.a Provide convenience power outlets (socket outlets) in corridors for housekeeping equipment with spacing not to exceed 50’-0”/15 m on
center.
2509.03.A.5.b Provide decorative light fixtures, wall sconces and ceiling fixtures in guestroom corridors.
2509.03.A.5.c Eggcrate lighting diffusers are not allowed.
2509.03.A.5.d Lighting must be switched at panel in electrical closet.
2509.03.A.5.e Refer to Section 2514.08 for minimum light level requirements.
2509.03.A.6 Artwork must be located appropriately throughout guestroom corridors.
2509.03.A.7 Window Treatment
Refer to 2515.03 for additional requirements
2509.03.A.7.a Decorative window treatment is required on guestroom corridor windows.
2509.03.B Service Corridor
2509.03.B.1 Service corridors must be a minimum of 6’-0”/1.8 m wide.

2500-93 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2509.03.B.2 Finish Options - Service Corridor

2509.03.B.2.a Floor: Vinyl composite tile, heavy duty anti-skid tile (12"/300 mm x 12"/300 mm minimum), natural stone, sealed concrete, luxury vinyl tile
2509.03.B.2.a.1 Base (minimums): 4"/100 mm vinyl, tile, natural stone
2509.03.B.2.b Wall: Epoxy paint with accent colors
2509.03.B.2.b.1 Provide wall protection with 4’-0”/1.2 m high wainscot fiberglass reinforced plastic panels with metal or rubber corner guards.
2509.03.B.2.c Ceiling: Acoustic ceiling tile, paint on gypsum, open ceiling
2509.03.B.3 Provide a minimum of two convenience power outlets (socket outlets) on each wall with spacing not to exceed 50'-0"/15 m on center.
2509.03.B.4 Refer to Section 2514.08 for minimum light level requirements.
2509.03.C Ballroom Service Corridors
2509.03.C.1 The ballroom service corridor must extend the length of the ballroom and connect to the kitchen or ballroom pantry and ballroom storage.
2509.03.C.2 Arrangement of doors within the vestibule must have each set of doors perpendicular to the other set of doors, versus in a series, to prevent as
little light penetration as possible into the ballroom from the service corridor. 3'-6"/1.07 m minimum wide single doors must be used. 3'-0"/900
mm minimum wide doors can be used in double door applications.
2509.03.C.3 The clear width of ballroom service corridor must be 8’-0”/2.4 m. Additional width is required to accommodate service vestibules, the installation
of ice machines, beverage stations and sound/dimmer rooms.
2509.03.C.4 Provide a minimum ceiling height of 10’-0”/3.0 m.
2509.03.C.5 Finish Options - Ballroom Service Corridors
2509.03.C.5.a Floor: Vinyl composite tile (12"/300 mm x 12"/300 mm minimum)
2509.03.C.5.a.1 Base (minimum): 4"/100 mm vinyl
2509.03.C.5.b Wall: Paint
2509.03.C.5.b.1 Provide wall protection with 4’-0”/1.2 m high wainscot fiberglass reinforced plastic panels with metal or rubber corner guards.
2509.03.C.5.c Ceiling: Acoustic ceiling tile, paint on gypsum
2509.03.C.6 Trough Drains
2509.03.C.6.a Provide trough drains where required by equipment.
2509.03.C.6.b Construct trough or grate of fiberglass or stainless steel.
2509.03.C.6.c Maximum grate size is 1”/25 mm by 1”/25 mm.
2509.03.C.6.d Install trough drain along front of each ice machine and extend 6”/150 mm on both sides of machine opening. Trough drains must be
recessed into the floor.
2509.03.C.7 Corridor lighting must be switched from control panels.
2509.03.C.8 Refer to Section 2514.08 for minimum light level requirements.

2500-94 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2509.03.C.9 Provide two power outlets (socket outlets) at 6’-0”/1.8 m on center the entire length of the corridor. Each set of power outlets (socket outlets)
must be on a separate dedicated circuit.
2509.03.C.10 Provide one wall mounted outlet for a house telephone.
2509.03.C.11 Provide small cube and flaked water-cooled ice machines in ballroom service corridor. Machines are not allowed on a wall shared with the
ballroom.

2509.04 Exit Stairs

Refer to Section 2516.05 Means of Egress for additional requirements applicable to this section.
2509.04.A Stairwell Width
The widths of stairwells must not decrease in the direction of egress from the building.
2509.04.B Stairwell Landing
Every stairwell landing must have a dimension, measured in the direction of travel, equal to the width of the stairwell or greater.
2509.04.C Stairwell Treads and Risers
All stairwell treads and risers must be solid type for the entire width of the stair.
2509.04.D Doors
All stairwell doors must include automatic door closures and be self latching.
2509.04.E Finish Options - Exit Stairs
2509.04.E.1 Floor: Sealed concrete
2509.04.E.1.a Treads at a minimum must be exposed, hand troweled concrete with sealer and non-skid nosings of contrasting color.
2509.04.E.1.b Landings at a minimum must be exposed, hand troweled concrete with non-slip finish and hand sealed.
2509.04.E.2 Wall: Paint
2509.04.E.3 Ceiling: Paint
2509.04.E.4 A class "A" flame spread rating is required for all finishes.
2509.04.F Rising Mains
If stairwells contain dry and wet rising mains, all valves must be locked and fitted with tamper switches.
2509.04.G Lights
Lights are not allowed to be manually operated and must remain on when the space is occupied.
2509.04.H Light Levels
Refer to Section 2514.08 for minimum light level requirements.

2509.05 Escalators
2509.05.A Escalator Requirement

2500-95 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Escalators must be provided when major ballroom and meeting rooms are located on a different level from the street/lobby level.
2509.05.B Width
Escalators must have a minimum width of 48”/1.2 m.
2509.05.C Incline
Thirty degrees is the maximum inclination of escalators.
2509.05.D Speed
Escalators must have a maximum speed of 90 FPM (0.5 m/sec).
2509.05.E Handling Capacity
The minimum handling capacity must be 4,500 persons per hour.
2509.05.F Glass Railing
Provide glass railing when freestanding.
2509.05.G Panic Button
Provide panic button for emergency shut off. Button must raise alarm at the 24 hour monitoring station.
2509.05.H Anti-entrapment Strips/Brushes
Provide anti-entrapment strips/brushes on the side of the moving steps.
2509.05.I Flat Steps Per Landing
Flat steps per landing must be a minimum of 2, above 19'-8"/6 m rise a minimum of 3 is required.
2509.05.J Step Width
Minimum step width must be 3'-3"/1000 mm.
2509.05.K Auxiliary Brake
Auxiliary brake is required.
2509.05.L Drive Machine
Drive machine must be inside upper landing. The gear must be helical type.
2509.05.M Step Chain Pin Pressure
Step chain pin pressure must not exceed 23 N/mm². Minimum diameter of step chain rollers must be 3"/75 mm with rubber or polyurethane tire/tyre.
2509.05.N Power Supply
Power supply must be provided at upper landing of escalator, front area.
2509.05.O Operating Panels
Operating panel must be located at each landing at the inner side of the balustrade, close to the handrail entry. It must include an emergency stop
button and a starting key switch.

2500-96 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2509.05.P Starting Key Switch

Starting key switch must be provided in both landings near the newel ends.
2509.05.Q VVF Drive
VVVF (variable voltage variable frequency) drive is required.
2509.05.R Tread and End Lighting
Escalator tread lighting and end lighting must be provided.
2509.05.S Sprinkler Pipework
Include sprinkler pipework within escalator truss if required.

2510.00 Guestroom/Suites
Refer to Sections 2514.00, Technical Criteria, and 2515.00 Furnishings, Fixtures and Equipment, for requirements applicable to this section.
2510.00.A Room Types and Layouts
2510.00.A.1 Not Applicable to this Brand
2510.00.A.2 King Room Types
The minimum king guestroom must be 388 ft²/36 m² net area.
Africa: The minimum king guestroom must be 366 ft²/34 m² net area.
Egypt: The minimum king guestroom must be 400 ft2/38 m2 net area.
2510.00.A.3 Two Bedded Room Types

The minimum two bedded guestroom must be 410 ft2/38 m2 net area.
Africa: The minimum two bedded guestroom must be 388 ft²/36 m² net area.

2510.00.B Connecting Rooms

2510.00.B.1 Connecting Room Percentage
A minimum of 15 percent of the total key count must be connecting (example: a 200 key hotel would have 15 rooms connecting to 15 other rooms
for a total of 30 connecting rooms.).

2510.00.C Not Applicable to this Brand

2510.00.D Smoking Guestrooms
All smoking guestroom locations must be approved by Hilton. Refer to Section 719.00 - Smoking Policy for required number of smoking rooms.
2510.01 Doors
2510.01.A Entry Doors

2500-97 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

See Section 2514.01 for standard door requirements.

2510.01.A.1 Doors must be solid core wood veneer suitable for painting or better. Metal clad entry doors are not allowed.
2510.01.A.2 Doors must be a minimum of 3'-0"/900 mm wide x 6'-8"/2.1 m high.
2510.01.B Entry Door Frames
2510.01.B.1 Framed, non-masonry walls must be reinforced on the “strike” side of the jamb to prevent prying and flexing for security control.
2510.01.C Entry Door Hardware
2510.01.C.1 Provide electronic lockset from a Hilton approved manufacturer. Refer to Section 2514.00 Technical Criteria for detailed standards.
2510.01.C.2 Entry doors must have adjustable type, automatic, 2-stage hydraulic, low profile door closer. Hold-opens of any type are not allowed at
guestroom doors.
2510.01.C.3 Entry doors must have a multi-fin sound/smoke frame seal (Manufacturer must warranty against adhesion failure).
2510.01.C.4 Provide a minimum of 180 degree door viewer with inside viewer cover that cannot be damaged under normal use, installed 5’-0”/1.5 m above
finished floor. Existing viewers requiring inside viewer covers must not require disassembly of the viewer to install the new viewer cover. Viewer
finish must match the finish of the lockset.
2510.01.C.5 A safety (flip) latch or concealed chains is required for all entrance doors and/or balcony doors. Locate between 4'-0"/1.2 m and 4’-11”/1.5 m
above finished floor. Surface mounted safety chain locks and swing bar door guards are not allowed.
2510.01.C.6 Not Applicable to this Brand
2510.01.C.7 Provide a natural stone or quartz composite threshold at entrance and connecting doors. If hard flooring is provided at the entrance and it is full
width of the door frame threshold is not required if the drop down seal at door is operating properly. Thresholds must be the full width of the
frame.
2510.01.C.8 A drop down seal is required. If corridor pressurization is required to supply fresh air to the guestrooms, the drop down seal is not required but a
door sweep is required.
2510.01.C.9 All hardware finishes must match.
2510.01.C.10 Kick plates are not allowed.
2510.01.D Connecting Doors
2510.01.D.1 When guestrooms are connected, they must be separated by two doors.
2510.01.D.2 The door frame must be the full width of the wall thickness.
2510.01.D.3 Hold opens of any type are not allowed.
2510.01.D.4 Each door must have a latch set with an operating lever on the room side only. A blank plate must be installed on the opposite side of the door.
2510.01.D.5 Each door must have a thumb-turn deadbolt with 1"/25 mm throw on guestroom side.
2510.01.D.6 A safety latch, same as on entry door, must be provided on each door.
2510.01.D.7 Sound stripping, same as on entry door, must be provided on the door frame of each door.

2500-98 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2510.01.D.8 Provide automatic drop down seal, same as on entry door, at each door for sound attenuation.
2510.01.D.9 A threshold matching the entry door must be provided. Threshold must be as wide as the door frame.
2510.01.D.10 All hardware finishes must match the entry door hardware finish.
2510.01.E Sliding Glass Doors
2510.01.E.1 Sliding glass doors (when provided) must have a non-keyed, auxiliary/additional locking device. Locate between 4'-0"/1.2 m and 4’-11”/1.5 m
above finished floor. Surface mounted safety door chains are not allowed.
2510.01.E.2 Sliding glass doors must be shatterproof or have tempered glass.
2510.01.E.3 The sliding panel must be mounted on the interior track to prevent any removal of the door from the exterior.
2510.01.F Not Applicable to this Brand
2510.01.G Interior Guest Room Doors
If provided, bedroom door locks must release by turning the inside lever and by closing the door; an emergency device must release this lock from
outside of the room.

2510.02 Windows
Reference 2514.01 for typical window requirements.
2510.02.A Window Area
Each guestroom must have a minimum window area equal to a minimum 10 percent of the room area.
2510.02.B Operable Windows
Operable windows, if provided, must have a screen and a childproof locking device approved by Hilton and are not allowed to open more than 4”/102
mm unless required otherwise by code. Once opened, the window must remain in the open position without having to be propped open. Balcony
window must have a safety latch located between 4'-0"/1.2 m and 4’-11”/1.5 m above finished floor.
2510.02.C Not Applicable to this Brand
2510.02.D Window Sill Materials
Window sills must be a material compliant with Section 2515.04.

2510.03 Finish Options - Guestrooms/Suites

2510.03.A Floor: Carpet (broadloom), porcelain tile, wood - tongue and groove
2510.03.A.1 Not Applicable to this Brand
2510.03.A.2 Base (minimums): 4"/100 mm wood, through body synthetic
2510.03.A.3 The entry must be hard surface, natural or composite stone, wood, porcelain tile, or bamboo. In a standard room type, the entry floor finish must
match the bathroom floor finish.
2510.03.B Wall: Vinyl wallcovering, acrylic knockdown - orange peel texture

2500-99 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2510.03.B.1 Wall covering must not be used on exterior walls in climates with high humidity.
2510.03.C Ceiling: Paint on gypsum
2510.03.C.1 Semi-gloss and gloss paint finishes must not be used.
2510.03.C.2 Exposed concrete plank joints are not allowed. Concrete must be skim coated.
2510.03.C.3 Guestroom ceiling height must be a minimum of 9’-0”/2.75 m.
2510.03.C.4 Dropped ceilings in guestroom entry must be a minimum height of 8’-0”/2.4 m.
2510.03.C.5 When automatic suppression systems are required (see section 2516.00) concealed type sprinkler heads must be utilized.
2510.03.D Balcony Floor: Weather resistant porcelain tile or natural stone, composite decking, sealed concrete. Balcony floor must slope to drain.

2510.04 Closets
2510.04.A Closet Size
All guestrooms must have an enclosed clothes hanging space with a minimum of 3'-6"/1.1 m in total width and 2’-0”/600 mm in total inside depth.
Local markets may dictate larger capacity.
2510.04.B Closet Shelf
Provide a polished finish, chrome-plated coat rod and a continuous hardwood shelf 1’-6”/450 mm deep installed at 5’-10”/1.8 m above finished floor
in closets. Install 1”/25 mm x 4”/100 mm wood shelf cleats on the three interior closet walls to provide support for the closet shelf. A pre-
manufactured bracket with chrome rod and shelf is allowed but it must extend the full width of the closet.
2510.04.C Doors
All closets and built-in wardrobe cabinets for hanging clothes must have doors. Mirrored doors are only allowed if door is solid core. Bi-fold doors, bi-
pass, drapes, or fabric type folding (accordion) doors are not allowed. Sliding “barn doors” will be only considered with prior approval and conditional
that the doors do not block circulation when parked in the open position. Closet barn doors may not serve dual purpose as bathroom doors.
2510.04.D Wardrobes
Freestanding wardrobes are not allowed.
2510.04.E Not Applicable to this Brand
2510.04.F Down Light
Closets are required to have an automatic on/off LED light strip.

2510.05 Bed
2510.05.A Bed Frame/Base
2510.05.A.1 Not Applicable to this Brand
2510.05.A.2 A minimum 7.25”/184 mm high bed base must be provided to achieve a typical top of bed height of 26”/650 mm. Bed height is the measurement
of the finished bed including base and mattress set (bedding not included). Accessibility requirements for the jurisdiction must be verified and
followed as they may be more restrictive.

2500-100 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2510.05.A.3 Bed frame/base must be wood or steel construction. Foundations with legs, pressboard and MDF bed bases are not allowed. Must have a
finished, decorative appearance.
2510.05.A.4 Bed frame/base must be non-adjustable.
2510.05.A.5 Box covers of box springs must be fitted or tailored (not quilted).
2510.05.A.6 The use of bed legs are only allowed with prior approval.
2510.05.A.7 Wall beds or concealed pull-down wall beds are only allowed with prior approval.
2510.05.B Platform Beds
2510.05.B.1
Platform beds will be considered with prior approval. They must comply with the following:

The platform must be constructed by the case good manufacturer and any exposed wood, including legs, must have a furniture quality finish.
Finish can be timber, leather or faux leather.

The platform must have a minimum 6"/150 mm recessed toe kick for platform base and be high pressure plastic laminate.

Top of mattress must be no less than 19”/480 mm above the floor.

Box springs are not required for platform beds.

2510.05.C Mattress Sets

2510.05.C.1 Not Applicable to this Brand
2510.05.C.2 Not Applicable to this Brand
2510.05.C.3 Not Applicable to this Brand
2510.05.C.4 Mattress sizes are:
53”/135 cm x 80”/200 cm Double XL
60”/150 cm x 80”/200 cm Queen
72”/180 cm x 80”/200 cm King
80”/200 cm x 80”/200 cm Presidential
2510.05.C.5 Zip and link beds are not allowed.
2510.05.C.6 All guestrooms must have one of the following mattress and stable base foundations:
Serta Suite Dreams II
Simmons Beautyrest Harmony
2510.05.C.7 Not Applicable to this Brand
2510.05.C.8 For existing hotels, any mattresses over ten years old must be replaced or sooner as condition warrants.

2500-101 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2510.05.D Bedding
2510.05.D.1 Refer to Section 305.00 - The Bed for all top of bed bedding.

2510.06 Furnishings, Fixtures and Equipment

Refer to Section 2515.00 for general FF&E requirements.
2510.06.A Furnishings
2510.06.A.1 Not Applicable to this Brand
2510.06.A.2 Not Applicable to this Brand
2510.06.A.3 There must be a minimum clearance of 18”/450 mm between any bed and the wall, and a minimum clearance of 30"/760 mm between the two
beds. There must be a minimum clearance of 30"/760 mm from the end of the bed to an object or wall.
2510.06.A.4 Headboard
2510.06.A.4.a Headboards must be wider than the mattress and have a minimum overall height of 30”/760 mm or more above the bed. The bottom of the
headboard must continue 2"/50 mm below the top of the boxspring with the edges extending down to the floor and open space behind
mattress/below headboard must not be visible to guest. Wall panels exceeding these requirements must be approved by Hilton.
2510.06.A.4.b Headboards must be anchored securely to the wall with cleats.
2510.06.A.4.c Upholstered headboards must be hygienic, easily cleanable and easily removable.
2510.06.A.4.d Design must be coordinated with outlet locations to prevent conflict.
2510.06.A.4.e Rubber stops must be placed at all corners of headboard to prevent rattling and damage to wall finish.
2510.06.A.4.f The base of the wall hung headboard must be a minimum of 2"/50 mm below the top of the box spring.
2510.06.A.5 Bedside Surface
2510.06.A.5.a Guestrooms with a single bed must have a bedside surface on each side of the bed.
2510.06.A.5.a.1 Guestrooms with two beds must have at least one bedside surface adjacent to each bed. The surface may be shared but the size must
accommodate both beds and all required appliances.
2510.06.A.5.b Not Applicable to this Brand
2510.06.A.5.c The surface must support a minimum of 250 lbs/115 kg
2510.06.A.5.d The top must be the same height of the top of the mattress.
2510.06.A.5.e Bedside surface must be a minimum of 24”/600 mm wide x 18”/450 mm deep.
2510.06.A.5.f One bedroom suites are permitted to reduce the width to 15”/375 mm wide.
2510.06.A.5.g Top surface must be a material compliant with Section 2515.04.
2510.06.A.5.h Design must be coordinated with outlet locations to prevent conflict.
2510.06.A.5.i A minimum of 3”/75 mm must be provided between the bedside surface and the mattress for top of bed linens.

2500-102 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2510.06.A.5.j An LED nightlight must be provided near the base of the bedside surface. A switch must be provided to control the nightlight operation.
2510.06.A.6 Not Applicable to this Brand
2510.06.A.7 Drawer Storage
2510.06.A.7.a A minimum of 3 net ft³/0.08 net m³ of drawer or shelf storage must be provided for each guestroom.
2510.06.A.7.b Each living area of a suite must each have a minimum of 3 ft³/0.08 m³ of drawer storage, measured inside the drawer.
2510.06.A.7.c A minimum of three drawers designated for clothing storage must be provided.
2510.06.A.7.d Not Applicable to this Brand
2510.06.A.7.e The top surface material must be compliant with Section 2515.04. All other surfaces (sides, drawer fronts, legs, end panels, etc.) must be
solid wood or wood veneer.
2510.06.A.7.f Design must be coordinated with outlet locations to prevent conflict.
2510.06.A.8 Not Applicable to this Brand
2510.06.A.9 Not Applicable to this Brand
2510.06.A.10 Entertainment Area
2510.06.A.10.a Refer to Section 2510.09 for television equipment requirements.
2510.06.A.10.b Any casegoods below the television must be sized according to the television size. The television must never overhang the sides of the
casegood unit. Sufficient clearance must be provided to allow the television to swivel without impeding traffic.
2510.06.A.10.c Casegoods below the television must have a top surface material compliant with Section 2515.04. All other surfaces must comply with
Section 2515.01.
2510.06.A.10.d Casegoods supporting the weight of the television and/or television mount must be reinforced.
2510.06.A.10.e The television must sit a minimum of 2”/50 mm above the casegood. Cables must not be visible to guests.
2510.06.A.10.f The television must be positioned within view from the bed and work area in typical guestrooms. Televisions in sitting rooms or living areas
must be easily viewed from the soft seating/lounge area. Other areas within the room(s) must be considered and accommodated when
possible.
2510.06.A.10.g The bottom edge of the television screens in bedrooms must be positioned 13”/330 mm above the top of the bed. Bedrooms with platform
beds or low beds must be reviewed for alternate locations.
2510.06.A.10.h Wall-mounted televisions are allowed on non-demising walls. If mounted on demising walls, it must be pre-approved and subject to sound
transmission studies. Sufficient blocking must be provided to ensure that the television/mount is not easily pulled off of the wall.
2510.06.A.11 Not Applicable to this Brand
2510.06.A.12 Work Area
2510.06.A.12.a All guestrooms must be equipped with a work surface. Work surface must be a minimum surface area of 1,560 in²/1.0 m².

2500-103 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2510.06.A.12.b Top surface must be a material compliant with Section 2515.04. All other surfaces (sides, drawer fronts, legs, end panels, etc.) must be
solid wood or veneer. All sides must be finished.
2510.06.A.12.c Not Applicable to this Brand
2510.06.A.12.d Nesting desk unit may be used in lieu of freestanding desk. This unit is comprised of a fixed topped desk with a moveable-nesting table.
2510.06.A.13 Not Applicable to this Brand
2510.06.A.14 Breakfast/Side Tables
2510.06.A.14.a Breakfast/side tables are required in all rooms with a lounge chair and must be located next to the lounge chair.
2510.06.A.14.b The breakfast/side table must be 25”/635 mm - 30”/760 mm high with a minimum top surface of 450 in²/0.30 m².
2510.06.A.14.c Top surface material must be compliant with Section 2514.04. All tops must be securely mounted to the base.
2510.06.A.14.d Pedestals and bases must have heavy duty glides and may be wood or plated metal with finishes matching or complementing other case
pieces in the guestroom.
2510.06.A.15 End Table
2510.06.A.15.a A minimum of one end table is required in all rooms with a sofa. End table must be located at one end of the sofa. Height of end table
must be coordinated with arm height of sofa.
2510.06.A.15.b Not Applicable to this Brand
2510.06.A.15.c Top surface must be compliant with Section 2515.04 other surfaces (sides, drawer fronts, legs, end panels, etc.) must be solid wood or
veneer. If glass tops are used, they must be set into a frame with no solid bottom.
2510.06.A.16 Coffee Table
2510.06.A.16.a Coffee tables are required in all rooms with a sofa or chaise.
2510.06.A.16.a.1 Tables must be 18”/450 mm to 26”/650 mm high with a minimum top surface area of 600 in²/0.40 m².
2510.06.A.16.a.2 Coffee tables must be a single piece unit and easy to move when used with a sofa bed.
2510.06.A.16.a.3 Top surface must be compliant with Section 2515.04. All other surfaces (sides, drawer fronts, legs, end panels, etc.) must be solid
wood or veneer.
2510.06.A.16.b Hinged leaves are not allowed.
2510.06.A.17 Sofa/Sofa Bed
2510.06.A.17.a Provide one sofa bed in all suite type accommodations.
2510.06.A.17.b Sofas and sofa beds must be fully upholstered with loose reversible seat and back cushions.
2510.06.A.17.c Sofas and sofa beds must have heavy duty, commercial construction grade fabric or leather upholstery. Vinyl upholstery is not allowed.
Metal grommets must not be used with leather or vinyl upholstery cushion. The use of a breathable panel is required.
2510.06.A.18 Ottoman
2510.06.A.18.a Upholstered coffee tables (ottomans) are allowed.

2500-104 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2510.06.A.18.b Ottomans must have a minimum top surface area of 600 in²/0.40 m² and height of 17"-18"/43-45 cm, and no higher than seat.
2510.06.A.18.c Ottomans must have commercial construction grade leather or vinyl upholstery.
2510.06.A.18.d Ottoman must have casters or heavy duty nylon glides.
2510.06.A.19 Bench
2510.06.A.19.a A permanent luggage bench is required if a portable luggage bench is not provided.
2510.06.A.20 Lounge Chair
2510.06.A.20.a Provide one lounge chair with arms or chaise. Lounge chair must be fully upholstered.
2510.06.A.21 Not Applicable to this Brand
2510.06.A.22 Not Applicable to this Brand
2510.06.A.23 Dining Chairs
2510.06.A.23.a If provided, dining chairs must be upholstered open back chairs with tailored silhouette. Chair seat must be upholstered.
2510.06.A.23.b Heavy duty nylon glides are required for all dining chairs used on flooring other than carpet.
2510.06.A.24 Work Area Chair
2510.06.A.24.a Provide one chair at each work surface area with a fully upholstered seat and a seat back with a height ranging from 16"/400 mm -
24"/600 mm. If an ergonomic chair is used it must have a fully upholstered seat with adjustable seat height and a seat back with a height
ranging from 16"/400 mm - 24"/600 mm.
2510.06.A.24.b Casters are optional. If the base has a caster, the base must have no less than five prongs with a 27”/675 mm diameter base. Four leg
bases and four prong bases are allowed but may not have casters unless certified safe from tipping.
2510.06.A.24.c Ensure that the height of the desk chair is coordinated with the height of the desk work area to avoid damage to the chair arms when chair
arms are provided.
2510.06.A.25 Not Applicable to this Brand
2510.06.A.26 Chairs must have heavy duty, woven fabric. Metal grommets must not be used with leather or vinyl upholstery cushion. The use of a breathable
panel is required.
2510.06.A.27 Not Applicable to this Brand
2510.06.A.28 Hospitality Area
2510.06.A.28.a Minibar/Refrigerator
2510.06.A.28.a.1 A refrigerator is an under-counter cold storage unit available for guest use. A minibar is a fully stocked, under-counter cold storage
unit.
2510.06.A.28.a.2 An under-counter or drawer type refrigerator is optional. Refrigerator must be a minimum of 1.4 ft³/0.04 m³/ 40 liters.
2510.06.A.28.a.3 Equipment must be installed within a special cabinet, the television credenza, the Hilton Valet™ or other casegood piece as
approved by Hilton. The casegood unit must include the following:

2500-105 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2510.06.A.28.a.3.a A counter, minimum 30”/760 mm, with a minimum surface area of 580 in²/0.37 m².
2510.06.A.28.a.3.b Top surface (and any back splashes where applicable) must be compliant with Section 2515.04. All other surfaces must
comply with Section 2515.01.
2510.06.A.28.a.3.c Cabinet doors to screen equipment.
2510.06.A.28.a.3.d When located in the base cabinet, storage and shelving must be behind cabinet doors.
2510.06.A.28.a.3.e Ventilation must be provided, as required by equipment manufacturers.
2510.06.A.28.a.3.f Not Applicable to this Brand
2510.06.A.28.a.3.g Not Applicable to this Brand
2510.06.A.28.a.3.h Refrigerated drawers are allowed with prior approval.
2510.06.A.28.a.4 Provide power requirements for equipment behind casegood unit.
2510.06.A.28.b Minibar Equipment (when provided)
2510.06.A.28.b.1 A minibar central reporting unit is optional.
2510.06.A.28.b.2 Minibars must be insulated with a blown insulation material that is free of HCFCs and CFCs.
2510.06.A.28.b.3 The outer skin of the cabinet must be of a vapor proof material and any seams or perforations for pipes, wires and conduits must be
sealed to prevent vapor penetration into the insulation.
2510.06.A.28.b.4 The chiller must have a system for condensate collection and evaporation sufficient capacity to avoid damage to soft furnishings.
Condensation must never form on any external part of the structure.
2510.06.A.28.b.5 The refrigeration capacity of the chiller unit must maintain 41 °F/5 °C or lower average temperature within the minibar and an
ambient temperature of 77 °F/25 °C and 60 percent relative humidity.
2510.06.A.28.b.6 The absorption system must comply with ANSI/ASHRAE Standard 15-2007, "Safety Standards for Refrigeration Systems" and ANSI/
ASHRAE Standard 34-2007, "Designation and Safety Classification of Refrigerants.”
2510.06.A.28.b.7 The ammonia charge must not exceed 2.25-grams/liter of storage space and must comply with ASHRAE Standard 15-2007
(www.ashrae.org).
2510.06.A.28.b.8 Energy consumption must be better than 1.2 Watts/liter of storage space.
2510.06.A.28.b.9 Pipe work must be made of steel and meet or exceed DIN, EN or other standard suitable for ammonia at the prescribed
temperatures and pressures.
2510.06.A.28.b.10 The boiler tube must be a contiguous piece of material with no welds in the vicinity of the heater. The heater element must be of the
wrap-around type and have a suitable heat transfer compound to avoid spot high temperatures. The boiler temperature during
operation must be below 356 °F/180 °C. The design of the pipe system for the chiller must be laid out in such a way as to have no
horizontal sections or silt traps, in order to prevent the occurrence of blockages.

2500-106 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2510.06.A.28.b.11 The chiller unit must have installed within the aqueous ammonia solution an inhibitor to prevent attack of the boiler tube internal
surfaces.
2510.06.A.28.b.12 Steel pipe work must be protected with an anti-corrosion finish of sufficient quality to resist scuffs, knocks and abrasions –
especially on any area of pipe work likely to be below the dew point of any surrounding air. The evaporator loop must be
galvanized, chromeplated, painted with a resilient powder coat finish or encapsulated in a non-corrosive sheath. The cooler plate
must be attached so that it does not pierce the anti corrosion coating yet can be easily cleaned.
2510.06.A.28.b.13 Pressure testing must be carried out as detailed in BS EN 378-2.
2510.06.A.28.b.14 Absorption chillers must be marked with an identification plate, which in addition to any statutory information for the country of use
must include the following data.
2510.06.A.28.b.14.a The manufacturers name
2510.06.A.28.b.14.b The serial number
2510.06.A.28.b.14.c The year of manufacture
2510.06.A.28.b.14.d The design pressure or maximum working pressure
2510.06.A.28.b.14.e The refrigerant type and quantity
2510.06.A.28.b.14.f The strength test pressure and date of test
2510.06.A.28.b.14.g Corrosion inhibitor type and quantity
2510.06.A.28.b.15 Chiller units must be fitted with a control system capable of controlling the temperature defrosting and switching off the system if
necessary for safety reasons. It must be entirely independent in its operation of any network monitoring system in case of the event
of a network failure or disconnection.
2510.06.A.29 Coffee/Tea Service
2510.06.A.29.a Coffee/tea service is required within the guestroom. It is not allowed to be located in the bathroom.
2510.06.A.30
Patio/Balcony Furniture

Glass tabletops must not be used.

Vinyl/plastic straps, pvc and plastic furniture must not be used.

2510.06.B Artwork
2510.06.B.1 Refer to Section 2515.05 for artwork requirements.
2510.06.B.2 All guestrooms must have artwork.
2510.06.C Mirrors

2500-107 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Refer to Section 2515.06 for additional mirror requirements.

2510.06.C.1 All guestrooms must have a full length mirror with a minimum exposed glass measurement of at least 15”/375 mm wide and 60”/1.5 m high. Full
length mirror must be located near the dressing area or closet. A mirror mounted on the back of bathroom or closet door is acceptable. If wall
mounted, the mirror must be framed. There must be no visible clips or fasteners.
2510.06.D Lighting Fixtures
2510.06.D.1 Not Applicable to this Brand
2510.06.D.2 Not Applicable to this Brand
2510.06.D.3 All lamps must pass the Underwriters Laboratories tip test or CE certificate (declaration of conformity).
Africa: All lamps must pass the Underwriters Laboratories tip test or CE certificate (declaration of conformity). For South Africa, SABS (South
African Bureau of Standards) certified lamps are accepted.
2510.06.D.4 Not Applicable to this Brand
2510.06.D.5 Not Applicable to this Brand
2510.06.D.6 Shades must be of sufficient size so that bulbs do not cause discoloration. Special consideration must be given in the selection of the
lampshades to ensure the required light levels are not hindered.
2510.06.D.7 Not Applicable to this Brand
2510.06.D.8 Lamp weights must be cast iron; all rust must be removed and a sealant must be applied. A clear plastic bottom cover must be glued to the
weight to ensure against rust damage.
2510.06.D.9 Lamps requiring three-way bulbs are not allowed.
2510.06.D.10 Provide one switch per lamp, located in the base.
2510.06.D.11 Not Applicable to this Brand
2510.06.D.12 Not Applicable to this Brand
2510.06.D.13 Not Applicable to this Brand
2510.06.D.14 Portable Fixtures
2510.06.D.14.a Cords must be a minimum 6’-0”/1.8 m in length from exit point of lamp to plug. Cord length on any lamp must not exceed 8’-0”/2.4 m.
2510.06.D.14.b All cords with grounded plugs must be black, brown, or bronze. Clear plugs are permitted only in non-grounded assemblies. All plugs
must be molded.
2510.06.D.14.c Rocker base switches are required on all table lamps if no dimmer is used. If turn-type locking base switches are used, switches must turn
in either direction without loosening either the switch or the knob.
2510.06.D.14.d Not Applicable to this Brand
2510.06.D.14.e All portable fixtures must have felt protective padding secured to the bottom.
2510.06.D.15 Not Applicable to this Brand

2500-108 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2510.06.D.16 Work Surface Lamp

2510.06.D.16.a A task lamp is required.
2510.06.D.17 Bedside Lamps
2510.06.D.17.a A light source is required on or over each bedside surface.
2510.06.D.17.b Style of lamp base and extension must take into account the size of the bedside surface area combined with other equipment (telephone,
clock radio, etc.)
2510.06.D.17.c Provide two bulbs, which can be switched separately and together, in lamp shared between two beds.
2510.06.D.17.d Bedside lamps are allowed to be attached to the wall or headboard.
2510.06.D.17.e Wall lamps must be hard wired except when cords of plug wired lamps are concealed in headboard or behind casegoods.
2510.06.D.17.f Not Applicable to this Brand
2510.06.D.17.g Clearance between surface top and bottom of lamp shade must be sufficient to provide light to the bed area.
2510.06.D.17.h Bedside lamps must be accompanied by a separate small, adjustable LED reading light. Wall lights, pendant lights and overhead
downlights with diffusers can provided in lieu of a separate small, adjustable LED reading light.
2510.06.D.17.i Not Applicable to this Brand
2510.06.D.17.j Wall lights, anchored pendant lights or overhead downlights with diffusers are acceptable bedside lamps.
2510.06.D.17.k Bedside lamps must have a diffuser to prevent views to the bare bulb when lying in the bed or standing at the bedside.
2510.06.D.18 Floor Lamp
2510.06.D.18.a Not Applicable to this Brand
2510.06.D.18.b Floor lamps must have a diffuser at lower part of the shade to prevent guest viewing of bare lamp.
2510.06.D.18.c A floor lamp/uplighter must be provided by the lounge chair, must be connected to the primary room lighting circuit, switched with the entry
light and be fitted with the cable max 150 w. LED uplighter is allowed and must have protection to prevent contact with bulb.
2510.06.D.18.d Provide rocker switches on floor lamps. Switches on floor lamps must not be a pull chain, foot or twist switch. Switches must be a
maximum 48"/1.2 m AFF.
2510.06.E Fireplaces
2510.06.E.1 Not Applicable to this Brand
2510.06.E.2 If fireplaces are provided, they must meet the following requirements:
2510.06.E.2.a Fireplaces must be metal, prefabricated, gas-fired, and UL and AGA approved. Controls must have one-hour timers, with automatic shut off.
Fireplaces must be totally enclosed and inaccessible to guests.
2510.06.E.2.b Metal flues that extend above the roof line or direct vent are required. Ventless fireplaces are not permitted.
2510.06.F In-Room Safes
2510.06.F.1 All hotels must install battery powered in-room safes with an integrally designed manual override system.

2500-109 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2510.06.F.2 The safe must be placed at a comfortable usage height for the guest and must be secured to a stationary object. On the closet shelf, in a drawer,
on a pedestal in the closet and inside case goods are approved locations. When the safe is placed inside a casegood, the casegood must provide
structural integrity to support a minimum weight of 55 lbs/24 kgs for the safe. Metal supports across the bottom of the drawer/shelf is required.
2510.06.F.3 Safes must be a minimum size to accommodate a 15”/380 mm laptop computer. Interior safe bottom must be flush with frame.
2510.06.F.4 Safes are not allowed to have power outlets (socket outlets).
2510.06.G Window Treatments
Refer to Section 2515.03.A.7 for Guestroom Window Treatment.

2510.07 Mechanical
2510.07.A System Types
2510.07.A.1 Select an appropriate air conditioning unit that is dedicated to individual guestrooms and provides on-demand heating and air conditioning that
complies with the Indoor Environmental Requirements Matrix included in Section 2514.06.
2510.07.A.2 Acoustical Requirements: Comply with Indoor Environmental Condition’s Matrix included in Section 2514.06.
2510.07.B Not Applicable to this Brand
2510.07.C Thermostat
Guestroom Thermostat
2510.07.C.1 Remote, wall-mounted, hard-wired, electronic digital thermostat specifically designed for guest suite applications must be provided. Studio suites
and multi-room suites, served by a single HVAC unit, must have the thermostat located in the main sleeping area. Guest rooms served by
multiple HVAC units must have a thermostat for each HVAC unit located in the space served by that unit. Battery powered thermostats are not
acceptable.
2510.07.C.2 Required features are as follows:
2510.07.C.2.a System on/off selection
2510.07.C.2.b Automatic or Manual heating/cooling selection
2510.07.C.2.c Backlit LED/LCD digital display with temperature numerals that are at least 0.5”/12.0 mm in height.
2510.07.C.2.d Fan mode button that allows guest to have either continuous fan, fan cycling on demand of heating/cooling, and manual speed selection.
2510.07.C.2.e Concealed temperature limits for heating and cooling.
2510.07.C.2.f If an in-room, occupancy based energy management solution is installed, it must include a passive infrared occupancy sensor that uses
wireless interface to building or room automation system. The system should assure that occupancy status is obtained through an
automated sensor. The sensor is not allowed to determine occupancy through a key reader.
2510.07.C.2.g Key reader HVAC systems are not allowed.

2500-110 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2510.07.C.3 Locate thermostats remote from the air conditioning device. In typical guestrooms, locate it near the bathroom and entry wall in an area
unaffected by supply air drafts. In suites where the sleeping area(s) is separate from the living room area and the entire suite is served by a
single air conditioning unit, locate the thermostat in the master bedroom.
2510.07.C.4 Not Applicable to this Brand
2510.07.C.5 Install interlocks with exterior operable doors and windows that de-energize the air conditioning when they are open and return to previous
program mode once closed.
2510.07.C.6 Hilton must review and approve all equipment selections.

2510.08 Electrical
2510.08.A Power Outlets
Power outlets (socket outlets) must be placed to allow convenient connection of the individual light fixture. Power cords must be concealed from
guest view.
2510.08.B Back-to-back Power Outlets
Back-to-back power outlets (socket outlets) are not permitted between guestrooms. Outlets in walls between guestrooms must be offset a minimum
of 6”/150 mm.
2510.08.C Not Applicable to this Brand
2510.08.D Fire Ratings
Maintain fire rating between guestrooms where devices are located.
2510.08.E Power Requirements
2510.08.E.1 Locations required:
2510.08.E.1.a Not Applicable to this Brand
2510.08.E.1.b Convenience power outlets (socket outlets) are required for the iron.
2510.08.E.1.c Four power outlets (socket outlets) must be provided at the work surface for guest convenience. Two must be USB ports. Outlets may be
recessed in the wall or recessed in the work surface.
2510.08.E.1.d Power source for the work surface lamp must be located below the work surface for both hard wired and plugged lamps.
2510.08.E.1.e Not Applicable to this Brand
2510.08.E.1.f Near guestroom entry.
2510.08.E.1.g Not Applicable to this Brand
2510.08.E.1.h Non-switched, power outlets (socket outlets) must be provided at the bedside surface for guest convenience. There must be at least one
traditional outlet and two USB outlets at each surface for single bedded rooms and two traditional outlets and two USB outlets where the
surface is shared between two beds. Outlets may be recessed in the wall or recessed in the bedside surface. Outlets are not allowed in wall-
hung light fixtures and must be for guest use only.

2500-111 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2510.08.E.2 Circuits
2510.08.E.2.a Provide a minimum of two independent power circuits for the general devices and light fixtures, and at least one GFCI/ELCB/RCCB or equal
circuit for the bathroom. Circuit interruption in one guest suite should not affect an adjacent room.
2510.08.F Lighting
2510.08.F.1 All switches in the guestroom and guest bathroom must be rocker switches with screwless face plates.
2510.08.F.2 Provide an illuminated rocker switch with screw less face plate immediately adjacent to the entrance door to control one light fixture when
entering the guestroom. This fixture may be a decorative ceiling mount, ceiling recessed or a decorative wall sconce.
2510.08.F.3 Any lights provided within the clothes closet must illuminate upon opening of the door.
2510.08.F.4 A master on/off rocker switch with screw less face plate must be provided. The switch must turn all lights on or off but must not affect the
refrigerator/minibar, television or any convenience outlet the guest may use to charge personal items.
2510.08.F.5 A rocker switch with screw less face plate must be provided at the bed that turns off all lights, except night lights and bathroom lights. This is
required at new builds only.
2510.08.F.6 All light fixtures must be UL listed (or regional equivalent) for the wattage that it will carry. They must use energy efficient, long life lamps.
2510.08.F.7 All illuminated rocker switches with screw less face plates must be LED.
2510.08.F.8 Any room within a suite that is accessible from two sides must have a light fixture that can be turned on and off at both entrances to the room at a
lighted rocker wall switch with screw less face plate.

2510.09 Technology
2510.09.A Telephone
2510.09.A.1 Each guestroom must contain a minimum of one telephone outlet at the bedside surface.
2510.09.A.2 Not Applicable to this Brand
2510.09.A.3 Telephone outlets must be mounted at standard code heights out of guests’ view.
2510.09.B Internet Access
2510.09.B.1 Refer to Section 2514.09 for requirements within the guestroom.
2510.09.B.2 When wired, an Internet connection must be provided above the work surface. For required wireless access points, the jack must be located out-
of-sight, preferably below a desk (or other open style furniture), inside a closet on the ceiling or high on the wall, or above a non-metallic access
panel in the guestroom ceiling.
2510.09.C Television
2510.09.C.1 Televisions must comply with the specifications provided in Sections 713.00 and 2514.09.

2510.10 Kitchen/Wet Bar

2510.10.A Not Applicable to this Brand
2510.10.B Cabinets

2500-112 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2510.10.B.1 The bar must be 34”/865 mm - 36”/900 mm high with a utensil drawer.
2510.10.B.1.a The top surface and backsplashes must comply with Section 2515.04. All cabinets must be furniture grade wood.
2510.10.B.2 Not Applicable to this Brand
2510.10.B.3 Not Applicable to this Brand
2510.10.B.4 Undercabinet lighting must be provided at any upper cabinets.
2510.10.B.5 Not Applicable to this Brand
2510.10.B.6 Ventilation must be provided, as required by equipment manufacturers.
2510.10.C Plumbing
2510.10.C.1 A stainless steel undermount wash basin and goose neck faucet must be provided.
2510.10.D Appliances
2510.10.D.1 The following appliances are required for guestroom wet bars:
2510.10.D.1.a A built-in microwave behind cabinet doors.
2510.10.D.1.b A minimum 1.7 cubic feet/0.05 cubic meters under counter refrigerator behind cabinet door.
2510.10.D.2 Appliances must be black or stainless.

2511.00 Not Applicable to this Brand

2512.00 Guest Bathroom
Refer to Sections 2514.00, Technical Criteria, and 2515.00 Furnishings, Fixtures and Equipment, for requirements applicable to this section.
2512.00.A Bathroom Fixture Requirements
The guest bathroom must have a minimum of four fixtures – one wash basin, tub, separate shower and water closet (not including a bidet). Inside
finished area must be a minimum of 65 ft²/6.04 m². Hand showers adjacent to the water closet must be considered when bidets are not installed in
consideration of regional and cultural requirements.
2512.00.A.1 Not Applicable to this Brand
2512.00.A.2 Not Applicable to this Brand

2512.00.B Not Applicable to this Brand

2512.00.C Not Applicable to this Brand
2512.01 Doors
2512.01.A Door Style
Sliding bathroom doors, pocket or barn, are allowed. When barn doors are utilized, door trim must ensure no visible gaps through to the bathroom.
2512.01.B Door Width

2500-113 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Clear width of door opening, when fully open, must be 32”/800 mm or greater and a minimum door height of 6’-8”/2.0 m.
2512.01.C Door Hardware Requirements
All hardware must be commercial grade and have a finish to coordinate with surrounding bath accessories or entry door hardware.
2512.01.D Not Applicable to this Brand
2512.01.E Swinging Door Locking Hardware
Swinging doors must have a privacy lockset. Swinging door locks must release by turning the inside lever and by closing the door; an emergency
device must release this lock from the outside of the bathroom.
2512.01.F Barn Door Locking Hardware
Locking hardware is not required on sliding barn doors.

2512.02 Finish Options - Guest Bathroom

2512.02.A Floor: Porcelain tile, marble/granite
2512.02.A.1 Base (minimums): 3"/75 mm porcelain tile, natural stone. Height must be coordinated with the guestroom base when the two materials directly
intersect.
2512.02.A.2 The bathroom door threshold must be a single piece of natural stone or quartz composite. Threshold is not permitted if tile floor extends past
bathroom entry door.
2512.02.A.3 Not Applicable to this Brand
2512.02.A.4 Curb or trench drain must be provided at shower door to prevent water overflow.
2512.02.B Wall: Vinyl wallcovering (non wet areas only), back painted/laminated toughened glass, tile, natural stone, paint (non wet areas only).
2512.02.B.1 Not Applicable to this Brand
2512.02.B.2 Not Applicable to this Brand
2512.02.B.3 Not Applicable to this Brand
2512.02.B.4 Not Applicable to this Brand
2512.02.B.5 Not Applicable to this Brand
2512.02.B.6 Moisture-resistant wallboard must be used on all plumbing walls.
2512.02.B.7 Tub/shower surrounds: Porcelain tile, full-panel natural marble with reinforced backing, natural stone with high-gloss finish
2512.02.B.7.a Not Applicable to this Brand
2512.02.B.7.b Surround panels must have a finished edge.
2512.02.B.7.c The tub/shower surrounds must extend to the ceiling and coordinate with vanity color.
2512.02.C Ceiling: Paint on gypsum
2512.02.C.1 Ceiling must be moisture resistant gypsum board with smooth finish.

2500-114 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2512.02.C.2 Ceilings must have minimum height of 8’-0”/2.4 m.

2512.02.C.3 When automatic suppression systems are required (see section 2516.00) concealed type sprinkler heads must be utilized.

2512.03 Mechanical
2512.03.A Mechanical Exhaust
The guest bathroom area must be mechanically exhausted to the exterior as described in Section 2514.06.
2512.03.B Re-circulating Type Exhaust
Re-circulating-type exhaust is not allowed.
2512.03.C Noise Level
2512.03.C.1 If individual exhaust fans are used, select for maximum inlet noise level of 2.0 sones per AMCA Standards at design air flow and static pressure.
2512.03.C.2 If a central exhaust fan is used, design for noise levels within the guestrooms that comply with Section 2514.06.
2512.03.D Not Applicable to this Brand
2512.03.E Toilet Exhaust Termination
Toilet exhaust must terminate to the exterior at the roof level.

2512.04 Fixtures/Plumbing
2512.04.A Plumbing Fixture Requirements
Provide white plumbing fixtures (shower pan, bathtub, water closet and wash basin) with chrome-plated exposed drain lines. Exposed drain finish
must coordinate with metal finishes used throughout bathroom.
2512.04.B Fixture Trim Finish Coordination
Fixture trim finishes must coordinate in color.
2512.04.C Overflows
Bathtubs and wash basins must provide a gravity overflow outlet sized for full flow rate.
2512.04.D Stoppers
Provide metallic, mechanical lift type, lever activated stoppers from the overflow or twist and lift stoppers at bathtubs. Provide mechanical lift pop-up
stoppers at vanity.
2512.04.E Bathtubs
2512.04.E.1 Not Applicable to this Brand
2512.04.E.2 Not Applicable to this Brand
2512.04.E.3 Provide minimum bathtub dimensions of 60”/1.5 m x 30”/760 mm x 16”/400 mm.
2512.04.E.4 Acceptable bathtubs:
2512.04.E.4.a Cast iron bathtubs that meet the following minimum requirements:

2500-115 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2512.04.E.4.a.1 An acid-and scratch-resistant enameled finish on a single one-piece, sand-cast base with integral apron.
2512.04.E.4.a.2 An integral slip-resistant surface on the bottom of the well meeting ASTM F462-79 (2007) Slip-Resistant Bathing Facilities
(www.astm.org).
2512.04.E.4.a.3 Integral lumbar support/sloped back.
2512.04.E.4.b Porcelain-on-steel composite bathtubs that meet the following minimum requirements:
2512.04.E.4.b.1 An acid-resistant enameled finish on a minimum .0598”/1.5 mm gauge thickness, one-piece, steel-formed bathtub with an integral apron
and an acrylic-composite backing on the underside of the bathtub.
2512.04.E.4.b.2 An integral slip-resistant surface on the bottom of the well meeting ASTM F462-79 (2007) Slip-Resistant Bathing Facilities
(www.astm.org).
2512.04.E.4.b.3 Straight tiling bead/flange.
2512.04.E.4.b.4 Not Applicable to this Brand
2512.04.E.4.b.5 Integral lumbar support/sloped back.
2512.04.E.4.c Porcelain-on-steel (POS) bathtubs that meet the following minimum requirements:
2512.04.E.4.c.1 An acid-resistant enameled finish on a minimum .0598”/1.5 mm thickness (16-gauge), one-piece, steel-formed bathtub with an integral
apron.
2512.04.E.4.c.2 An integral slip-resistant surface on the bottom of the well meeting ASTM F462-79 (2007) Slip-Resistant Bathing Facilities
(www.astm.org).
2512.04.E.4.c.3 Straight tiling bead/flange.
2512.04.E.4.c.4 Not Applicable to this Brand
2512.04.E.4.c.5 Integral lumbar support/sloped back.
2512.04.E.4.d Not Applicable to this Brand
2512.04.E.4.e Acrylic quartz bathtubs that meet the following minimum requirements:
2512.04.E.4.e.1 Through-colored with no layers and a minimum bottom thickness of .05”/12 mm without wood or other reinforcement.
2512.04.E.4.e.2 Meet standards DIN 198 and EN 14516 for user safety and quality requirements.
2512.04.E.4.e.3 An integral slip-resistant surface on the bottom of the well meeting BS 7976, pendulum test low slip potential
2512.04.E.4.e.4 Radius of outer product corners (rim) must not exceed 3/16”/ 5 mm for tiling flange.
2512.04.E.4.e.5 Glued-on, high grade plastic feet for support.
2512.04.E.5 Unacceptable bathtubs: Fiberglass, gel-coated, acrylic, plastic, bathtub liners, applied bath mats or strips
2512.04.F Showers
2512.04.F.1 Not Applicable to this Brand

2500-116 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2512.04.F.2 Not Applicable to this Brand

2512.04.F.3 The minimum shower receptor dimensions must be 60"/1.5 m x 30"/750 mm. 48"/1.2 m x 30"/750 mm is allowed for four fixture bathrooms. The
minimum clear dimension from the inside of the tile surface to the inside face of the glass must be 30"/750 mm. Shower receptors are required in
new construction and where possible in renovations.
2512.04.F.4 Acceptable shower receptors:
2512.04.F.4.a Cast iron receptors that meet the following minimum requirements:
2512.04.F.4.a.1 An acid-and scratch-resistant enameled finish on a single one-piece, sand-cast base with integral apron.
2512.04.F.4.a.2 An integral slip-resistant surface on the bottom of the well meeting ASTM F462-79 (2007) Slip-Resistant Bathing Facilities
(www.astm.org).
2512.04.F.4.b Not Applicable to this Brand
2512.04.F.4.c Not Applicable to this Brand
2512.04.F.4.d Single-piece cast engineered /synthetic stone receptors.
1. Product must be a non-porous through body color material (no gel-coats or other top coat finish allowed)
2. Must contain a minimum of 60% natural stone materials or in the case of synthetic stone, then a minimum of 30% resin must be used.
Solid surface resin must be premium grade, NPG-isophthalic (ISO), UVinhibited acrylic based polyester resin.
3. Must meet the Slip-resistance requirements described in 2514.03.A.
4. Must feature a tile flange anywhere that wall meets the pan. Tile flange must be water tight and must not be thicker than 3/16”.
Must be leveled and supported.
5. Final profile and finish color to be approved by Hilton.
2512.04.F.4.e Single-piece terrazzo receptors.
2512.04.F.4.f Not Applicable to this Brand
2512.04.F.4.g Not Applicable to this Brand
2512.04.F.4.h Tile floor finishes are acceptable for showers with prior approval from Hilton on size, color and installation technique. Must meet the slip-
resistance requirements described in 2514.03.A.
2512.04.F.5 Unacceptable shower receptors: Fiberglass, plastic, acrylic, gel-coated
2512.04.F.6 Pre-fabricated shower stalls are not allowed.
2512.04.F.7 Shower enclosure
2512.04.F.7.a Shower enclosures must be frameless clear glass with a frameless hinged door or a 3/8”/9.5 mm clear glass or frameless bypass shower
door. Locate glazing flush with outside face of shower receptor curb. Doors must be 74”/1.88 m high minimum. When barn doors are used,
minimum door clearance below the door bar must be 74"/1.88 m.
2512.04.F.7.b Glass shower enclosures must be tempered or laminated safety glass. All hardware must withstand a wet environment. Sliding door must
not be a continuous bottom track. Swinging door must not conflict with other doors.

2500-117 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2512.04.F.7.c Shower door undercut must clear a floor mat when opened and swing out.
2512.04.F.8 Provide either a minimum 3”/75 mm diameter slot or floor drain.
2512.04.G Water Closet
2512.04.G.1 Provide a 1.6 gallons per flush/6.06 liters per flush (maximum), tank type or wall hung, vitreous china water closet with an elongated bowl.
2512.04.G.2 Water closets must have a commercial grade, closed-front, solid plastic seat with cover. Stainless steel hinges with slow-closing feature to
minimize slamming of water closet seat must be provided. The water closet seat and lid must remain in an upright position without being held.
The color of seat and lid must match the fixture.
2512.04.G.3 Water supply must be mounted approximately 10”/254 mm above the floor to avoid conflict between the escutcheon plate and wall base.
2512.04.G.4 Water closet must be provided with hand shower if bidet is not installed.
2512.04.G.5 Not Applicable to this Brand
2512.04.G.6 Not Applicable to this Brand
2512.04.G.7 Not Applicable to this Brand
2512.04.G.8 Washlets are allowed with prior approval.
2512.04.H Bathtub and Shower Controls
2512.04.H.1 Bathtub/Shower Applications: Valve must be anti-scald, pressure and/or thermostatic automatically compensating mixing valve type. Construction
must include integral stops, high temperature limit adjustment and replaceable cartridges. Brass/Bronze construction required for the main body
and internal piston. Lever operation of the valve is required for manual valves. Unless integral diverter is provided as part of the mixing valve, a
lift knob for shower diversion must be located on top of the bath spout.
2512.04.H.1.a Minimum requirements:
2512.04.H.1.a.1 Compliance to ASSE 1016 and/or EN 1111.
2512.04.H.2 Single Showerhead and combination showerhead/hand shower applications: Valve must be anti-scald, pressure and/or thermostatic
automatically compensating mixing valve type. Construction must include integral stops, high temperature limit adjustment and replaceable
cartridges. Brass/Bronze construction is required for the main body and internal pistons. Lever operation of the valve is required for manual
valves. If applicable, lever or push button diverter actuation may be used. Diverter must be integral to the control valve or located within 1'-8"/0.5
m from the control valve.
2512.04.H.2.a Minimum requirements:
2512.04.H.2.a.1 Compliance to either ASSE 1016 and/or EN 1111.
2512.04.H.3 Multi-outlet shower system applications: Valve must be anti-scald, pressure and/or thermostatic automatically compensating mixing valve type.
Construction must include integral stops, high temperature limit adjustment and replaceable cartridges. Brass/Bronze construction is required for
the main body and internal pistons. Lever operation of the valve is required for manual valves. Transfer or diverter valves are acceptable
however; diverter/transfer valve must be integral to the control valve or located within 1'-8"/0.5 m from the control valve.
2512.04.H.3.a Region minimum requirements:

2500-118 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2512.04.H.3.a.1 Compliance to either ASSE 1016 and/or EN 1111.

2512.04.H.4 Valve trim: All finished exposed trim (including exposed valves) must meet minimum code requirements for corrosion in compliance to ASME
A112.18.1/CSA B125.1. Trim must include identifiable control setting by symbols, letters or graphics/colors to indicate “off”, “cold” and “hot”
operation for the control valve.
2512.04.H.5 All valves and trim must be approved by Hilton.
2512.04.H.6 Shower controls must be easily accessible (without being impacted by the water stream) from outside of the shower compartment. They must
also be easily adjusted without stepping out of the water stream once in the shower compartment.
2512.04.H.7 Showerheads
2512.04.H.7.a Provide an adjustable flow rate showerhead with fine and coarse spray. Showerhead must incorporate flow rate restrictor providing a
maximum flow of 2.5 GPM/9.5 LPM at minimum delivered water pressure of 30 PSI/2.1 bar. Showerheads/hand showers rated at or below
2.0 GPM/7.6 LPM must comply with minimum performance standards for low flow heads similar to USEPA Water Sense listings.
Showerhead must be approved by Hilton.
2512.04.H.7.b All showerheads/hand showers must be code listed indicating compliance to a formal standard and the markings should appear on the
device. The code listing should include minimum corrosion standards.
2512.04.H.7.c Rough-in for the showerhead must be 6'-10"/2.08 m to 7'-0"/2.1m above the finished floor. Exception: showerheads on an adjustable bar/rail,
in which case the bottom of the showerhead must reach at least 6'-6"/2.0 m.
2512.04.I Vanity Faucets
2512.04.I.1 Provide commercial grade faucets with dual lever handles with quarter turn feature and 8”/200 mm centers, or single-lever handles. Fixtures must
be plated or solid brass with replaceable cartridges, as manufactured by nationally known manufacturers. Lever handles must not have exposed
screws. Lever-activated/lift rod/pop-up waste stoppers are required.
2512.04.I.2 Each hot and cold water supply must have an individual shut off valve.
2512.04.I.3 All properties must have a minimum 1.2 gpm/4.5 lpm aerator.
2512.04.J Wash Basin
2512.04.J.1 Wash basin must be an undermount/bottom-set vitreous china bowl. Freestanding top-set, vessel-type wash basins are permitted with prior
approval. All other type bowls must be submitted to Hilton for approval. Integral wash basins are only allowed for use with engineered stone
vanity tops.

2512.05 Electrical
2512.05.A Rocker Switch
Provide an illuminated rocker switch immediately adjacent to entrance of bathroom. If LED, light must be white.
2512.05.B Not Applicable to this Brand
2512.05.C Power Outlets

2500-119 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Two GFCI/ELCB/RCCB or equal power outlets (socket outlets) must be located at one end of the bathroom vanity for convenient use of personal
care appliances (unless prohibited by local law). Power outlets (socket outlets) must not interfere with mirror. Locate outlet so that hanging towels do
not obstruct use of the outlet.

2512.06 Lighting
2512.06.A Light Level Requirements
Comply with requirements included in Section 2514.08.
2512.06.B Not Applicable to this Brand
2512.06.C Not Applicable to this Brand
2512.06.D Wall Sconces
Bathroom lighting must be an integral lit mirror supplemented with a recessed ceiling fixture centered over the vanity bowl, a vapor resistant fixture
ceiling mounted over the bathtub/shower area and a vapor resistant fixture in the water closet. Backlit mirrors may be used.
2512.06.E Not Applicable to this Brand
2512.06.F Not Applicable to this Brand
2512.06.G Lighting Circuits
The bathroom must have two lighting circuits.

2512.07 Not Applicable to this Brand

2512.08 Vanities
2512.08.A Wash Basin/Vanity Top Height
Vanity tops must be 34”/860 mm high.
2512.08.B Base
2512.08.B.1 Vanities must be wall-mounted and extend wall to wall, or be supported by legs and held free of the sidewalls. Legs, when used, must have a
non-corrosive metal cap at the bottom of the legs. Bowed top and apron are allowed.
2512.08.B.2 Not Applicable to this Brand
2512.08.B.3 The vanity base, if of wood construction, must have a catalyzed waterproof finish and have a decorative/casegood appearance. Refer to Section
2515.01 for more information on the construction of the vanity base.
2512.08.B.4 Not Applicable to this Brand
2512.08.B.5 If local code permits a hair dryer in the guest bathroom, provide a drawer or cubby for hair dryer storage.
2512.08.C Tops

2500-120 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2512.08.C.1 Single bowl vanity tops must be a minimum of 60”/1.5 m in length. Dual bowl vanity tops must be a minimum of 72”/1.8 m in length. Bowed
vanities must be a minimum of 20"/500 mm deep on the sides and enlarge to 24”/600 mm deep at the bowl. Straight vanities must be a minimum
of 22”/560 mm deep.
2512.08.C.2 Vanity tops, sides (when wall-to-wall vanities are provided) and backsplash must be a minimum of 3/4"/20 mm thick granite, engineered stone,
glass (semi-frosted underneath) or approved alternative and be stain resistant. All tops must have a 4”/100 mm backsplash.
2512.08.C.3 Substrates for vanity tops must be a ¾”/ 1.9 cm thick with a nine ply moisture resistant wood ply-core with MR glue line, Medex (waterproof MDF)
or a ¾” /1.9 cm marine grade plywood.

2512.09 Bathroom Accessories

2512.09.A Bathroom Accessory Materials
All bathroom accessories must be non-corrosive and must match the plumbing fixture trim finish and style.
2512.09.B Internal Wood Blocking
Internal wood blocking secured to studs is required for all wall mounted accessory items.
2512.09.C Required Accessories
All guest bathrooms must contain the following accessories:
2512.09.C.1 Toilet Paper Holder
2512.09.C.1.a A single-roll, wall-mounted toilet paper holder, non-restrictor type must be provided.
2512.09.C.2 A curved shower rod or glass panel is required for all rooms that have shower/bathtub compartments. Rod must be oval or round tube and must
not rotate within the mounting bracket. Rod must be mounted 6’-8”/2.04 m above the finished floor to the center line of the rod, vertically centered
on back side of bathtub edge, and permanently secured. Anchors are required to securely fasten to wall. If a glass panel is used must be
tempered or laminated safety glass.
2512.09.C.3 Grab Bar
2512.09.C.3.a A grab bar with a minimum 12”/300mm long gripping surface (portion of the bar that is 1.5”/38mm from the wall) is required at all bathtubs,
whirlpools and shower enclosures. The grab bar must be mounted vertically with its gripping surface spanning between 24”/600mm and
38”/965mm for bathtubs/whirlpools and between 32”/800mm and 48”/1.2m for showers.

For Tubs and Whirlpools, the grab bar must be mounted 6”/150 mm to 12”/300 mm from the outermost edge of the tub, at the main tub
entry/exit point.

For Showers, the grab bar may be located on any wall, at least 6”/150 mm from any corner or shower edge. Placement must be coordinated
with swinging shower doors.

Grab bars must be decorative and coordinate with the surrounding fixtures and accessories. A grab bar is not required at freestanding tubs.

2500-121 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2512.09.C.3.b
All grab bars must be securely anchored and capable of withstanding 250 lbs/120 kgs of pull. The gap between the wall and the grippable
area must not exceed 1.5”/38 mm. Cement adhesive is not acceptable. Grab bars must have flange covers to conceal the mounting screws.
Towel bars must not serve as a grab bar.

2512.09.C.4 Soap Dishes and Foot Rests

2512.09.C.4.a Soap dishes must not have grab handles and must not be plastic. For shower-only units and bathtub/shower combos, a soap dish must be
placed in the corner on the showerhead wall, 48”/1.20 m above the finished floor.
2512.09.C.4.b Open metal basket soap dishes are allowed and must meet the following criteria:
2512.09.C.4.b.1 Must be manufactured with corrosion resistant brass or stainless steel.
2512.09.C.4.b.2 Wire spacing must be no greater than 1/2"/12 mm.
2512.09.C.4.b.3 Must be surface mounted with concealed fasteners – mounting connection must be easy to clean and maintain.
2512.09.C.4.b.4 Overall minimum width must be no less than 6”/150 mm.
2512.09.C.4.b.5 Finish must match other bath accessories.
2512.09.C.4.b.6 The following finishes are acceptable: satin nickel, polished chrome or polished stainless steel.
2512.09.C.4.b.7 Corner mount installations are required - other mounting is acceptable in oversize shower configurations only.
2512.09.C.4.c Not Applicable to this Brand
2512.09.C.4.d A footrest must be placed in the corner opposite the showerhead on the back wall, 15”/380 mm above the finished floor if a built in shower
bench is not provided. Footrests must not be free-standing, adjustable or malleable. They must have structural integrity, be self-
waterproofing, vandal-proof, shed water and soap quickly.
2512.09.C.5 Towel Storage
2512.09.C.5.a Towel storage must be incorporated into the vanity area to accommodate the Brand terry program. Towels must not be stored over the water
closet or in bathtub/shower area.
2512.09.C.6 Towel Bar
2512.09.C.6.a 18”/450 mm towel bar or 6”/150 mm towel ring must be installed immediately adjacent to vanity. Towel bar/ring is not allowed over the water
closet. The towel bar may be mounted on the face of the vanity. If the towel bar is mounted below the sink it must be recessed back enough
to prevent direct contact with guest.
2512.09.C.7 Minimum of one towel hook or bar must be mounted in close proximity of the shower. A horizontal shower door handle on the outside of the
shower may serve as the towel bar.
2512.09.C.8 Robe Hook
2512.09.C.8.a Two single or one double robe hook must be provided. Mount at 6’-0”/1.8 m above the finished floor.
2512.09.C.9 A brand approved, full size bath product dispenser is allowed.

2500-122 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2512.09.C.10 Recessed facial tissue dispensers are not permitted.

2512.09.C.11 Not Applicable to this Brand
2512.09.C.12 A freestanding, double sided, 1x - 3x magnification, LED lighted make-up mirror or a wall mounted, double arm, single sided, 3x magnification,
LED lighted make-up mirror is required.

2512.10 Furniture, Fixtures and Equipment

Refer to Section 2515.00 for typical FF&E requirements.
2512.10.A Artwork
2512.10.A.1 Artwork is required in all bathrooms except those with full height, stone/tile walls.
2512.10.B Mirror
2512.10.B.1 A decorative mirror with integral lighting must be provided over the vanity. Mirror may be frameless. There must be no visible clips or fasteners.
Must be installed with tamper-proof wall mounts.
2512.10.B.2 Mirror must have an electric de-misting pad on the rear and lights on either side. De-misting pad must be linked to bathroom light circuit.
2512.10.B.3 Integral lit and backlit mirrors must have the entire mirror UL approved and labeled, not just the components.

2513.00 Back-of-House
Refer to Section 2514.00, Technical Criteria, Section 2515.00, Furnishings, Fixtures and Equipment, and https://lobby.hilton.com/sites/heartofhouse for
requirements applicable to this section.
2513.01 Office
2513.01.A All Offices
2513.01.A.1 Not Applicable to this Brand
2513.01.A.2 Provide a tamper-proof, 180-degree, one-way sidelight or viewer at the main office door entry. Install viewer at centerline of door, 5’-0”/1.5 m
above the finished floor.
2513.01.A.3 Provide locksets with push-button lock or electronic card reader on all offices. Push-button lock must release with a key, by turning the inside
lever and/or by closing the door.
2513.01.A.4 Not Applicable to this Brand
2513.01.A.5 Finish Options - Offices
2513.01.A.5.a Floor: Carpet (broadloom and carpet tile)
2513.01.A.5.a.1 Base (minimums): 4"/100 mm vinyl, through body synthetic, wood. Wood base is required in general office reception area.
2513.01.A.5.b Wall: Vinyl wallcovering, paint, Heart of House graphic
2513.01.A.5.c Ceiling: Acoustical ceiling tile, pops of color, architectural lighting per Heart of House Design Guide
2513.01.A.5.c.1 Offices must have a minimum ceiling height of 8’-6”/2.6 m.

2500-123 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2513.01.A.6 All built-in counters, shelves and cabinets must have a minimum plastic laminate finish. The top surface material must comply with Section
2515.04.
2513.01.A.7 Mechanical
2513.01.A.7.a Provide a thermostat for the office area. Separate controls are required for the general manager’s office.
2513.01.A.8 Electrical
2513.01.A.8.a At each desk/workstation there must be a minimum of four dedicated power outlets (socket outlets), two can be USB outlets. This must be
located within 3'-0"/915 mm of the workstation. All outlets must be ground. Each dedicated circuit may provide power for up to three
workstations.
2513.01.A.8.b Provide a minimum of two convenience power outlets (socket outlets) on each wall or desk location with spacing not to exceed 20’-0”/6.0 m
on center.
2513.01.A.8.c Not Applicable to this Brand
2513.01.A.8.d Not Applicable to this Brand
2513.01.A.8.e Provide a power outlet (socket outlet) on a dedicated circuit for the copier, four power outlets (socket outlets) at each coffee station (two
above and two below the counter), two power outlets (socket outlets) at 4’-0”/1.2 m above the finished floor above the mail sorting counter.
2513.01.A.8.f All office lighting must be locally switched.
2513.01.A.8.g Refer to Section 2514.08 for minimum light level requirements.
2513.01.A.8.h Provide decorative lighting in all back of house office areas.
2513.01.A.9 Provide three data outlets at each desk/workstation and one wall-mounted telephone outlet in the mailroom (when provided).
2513.01.A.10 Each workstation must be wired as required by Section 2518.00.
2513.01.A.11 Provide commercial grade, coordinating furniture in all offices and personal storage with seating in open offices.
2513.01.B Front Office
2513.01.B.1 The front office area must be located adjacent to the front desk and must include the following areas/offices:
2513.01.B.1.a Front office manager’s office
2513.01.B.1.b Night auditor’s office
2513.01.B.1.c Cashier’s office
2513.01.B.1.d Count room
2513.01.B.1.e Team Member safety deposit area, adjacent to count room
2513.01.B.1.f Safety deposit box and viewing room
2513.01.B.1.g Note: Larger hotels may require cashier’s office, count room and computer room in the accounting offices.
2513.01.B.2 Provide a minimum of 50 ft²/4.64 m² for the count room. The room must be adjacent to the cashier’s office.
2513.01.B.3 The count room must include:

2500-124 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2513.01.B.3.a Self-closing entry door with tempered vision glass or side light for visual security.
2513.01.B.3.b Counting shelf 2’-0”/600 mm x 6’-0”/1.8 m for counting receipts.
2513.01.B.3.c Not Applicable to this Brand
2513.01.B.3.d The connecting wall or door of the cashier’s office must have a shelf with secured transaction window and an after-hours, secured drop safe.
The drop safe must have two locking mechanisms.
2513.01.B.4 Provide a glazed partition at the front office manager's office to facilitate visual supervision of the front office area, if a separate front office
manager’s office is provided.
2513.01.B.5 The primary telephone PBX must be located in an enclosed room adjacent to registration area and away from guest view.
2513.01.C Executive Offices
2513.01.C.1 Not Applicable to this Brand
2513.01.C.2 A reception area is required whether the executive offices are consolidated or separated.
2513.01.C.3 Provide a minimum 10’-0”/3.0 m x 12’-0”/3.7 m reception area.
2513.01.C.4 The general manager, the assistant general manager, the director of sales, the director of food and beverage, the director of finance and the
director of human resources must have private offices. These offices and any conference space must be enclosed by permanent partitions.
2513.01.C.5 Provide an additional telephone outlet in the general manager’s office.
2513.01.D Sales and Catering Offices
2513.01.D.1 The sales and catering offices must be consolidated with all other administrative offices with a separate entrance to the reception area from the
lobby or a guest corridor.
2513.01.D.2 A minimum 10’-0”/3.0 m x 10’-0”/3.0 m reception area must be provided at the entrance to the office suite under the administrative assistant’s
direct observation.
2513.01.D.3 Not Applicable to this Brand
2513.01.D.4 Provide a minimum 80 ft²/7.5 m² storage/work room with 2’-0”/600 mm deep x 4’-0”/1.2 m wide x 6’-0”/1.8 m high, enameled, metal storage
shelving along one wall.
2513.01.D.5 Provide one wall-mounted telephone outlet in the storage/work room and one additional telephone outlet in waiting area.
2513.01.E Accounting Offices
2513.01.E.1 The accounting office must, whenever possible, be consolidated with all other administrative offices.
2513.01.E.2 Provide an area for active accounting files based on one file drawer for every 25 guestrooms.
2513.01.E.3 Not Applicable to this Brand
2513.01.E.4 Each workstation must have eight power outlets (socket outlets) below the countertop and two power outlets (socket outlets) above. All outlets
must be dedicated and ground. One dedicated telephone outlet, one data port and USB outlets must be provided above the counter with two data
ports below.

2500-125 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2513.01.F Human Resources

2513.01.F.1 The Human Resources offices must be located at the team member entrance with visual supervision by providing a window, borrowed light or
glazed door. Team members must have immediate access to the Human Resources office without crossing receiving area traffic.
2513.01.F.2 The Human Resources offices must have an open office area for the Human Resources clerk, if applicable, and an enclosed office for the director
of human resources.
2513.01.F.3 Provide space within the HR clerk's office for at least two applicants to fill out application forms. Provide additional waiting space in the general
vicinity of the Human Resources office for four to six applicants.
2513.01.F.4 Provide a flex room/training room adjacent to the HR clerk’s office with a minimum of 325 ft²/30.0 m² or 1.6 ft²/457 mm²/0.15 m² per key,
whichever is greater. Provide flexible or multi-purpose furniture that allows the space to be used for a variety of functions.
2513.01.F.5 Provide dimmable, architectural lighting in the training room.
2513.01.F.6 Provide a computerized time clock at the team member entrance area adjacent to the Human Resources office. Provide data connection and a
power outlet (socket outlet) installed at 48”/1.2 m above the finished floor for time clock.
2513.01.F.7 Provide a fixed television in the training room. Televisions must comply with the sizes and specifications provided in Sections 713.00 and
2514.09.
2513.01.F.8 Provide a wall mounted/integral dry erase board or chalk wall.

2513.02 Housekeeping Zones

2513.02.A Laundry/Valet
2513.02.A.1 Provide an onsite laundry (or outsourced laundry services when approved by Hilton). The following standards are applicable to the onsite laundry.
2513.02.A.2 The laundry must be designed and specified by a professional Laundry Consultant and approved by Hilton.
2513.02.A.3 The laundry must be installed on grade and not adjacent, above or below the ballroom, meeting rooms, public restrooms, restaurant, or any other
public space.
2513.02.A.4 The laundry must be contiguous with the housekeeping area and both areas must be located in close proximity to the service elevators/lifts.
2513.02.A.5 Provide a cart parking area for at least one cart per 75 guestrooms.
2513.02.A.6 Dryers must be enclosed in a gypsum board enclosure. Provide at least 2’-0”/600 mm of service access in the rear. Verify all service access
requirements. The door to this enclosure must open out.
2513.02.A.7 Provide a minimum 538 ft²/50 m² linen room adjacent to the loading/unloading bay when laundry is outsourced.
2513.02.A.8 Approximately 20 percent of the laundry must be allocated to soiled linen receiving and sorting. The sorting area must be immediately adjacent to
the washing area.
2513.02.A.9 Provide exterior access to the laundry to permit delivery and future replacement of equipment without major dismantling or demolition.
2513.02.A.10 The laundry must contain the termination of the linen chute.
2513.02.A.11 Doors

2500-126 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2513.02.A.11.a Primary laundry entrance door must be double doors, each 3’-0”/900 mm x 6’-8”/2.0 m minimum, with locksets, kick plates and door
closers with a hold open feature.
2513.02.A.12 Finish Options - Laundry/Valet
2513.02.A.12.a Floor: Vinyl composition tile (allowed in dry areas, but not under large stationary equipment); concrete - steel troweled, triple epoxy
sealed or better
2513.02.A.12.a.1 Base (minimums): 4"/100 mm through body synthetic, quarry tile, porcelain tile, natural stone
2513.02.A.12.b Wall: Epoxy paint, moisture-resistant gypsum board (painted), masonry (painted)
2513.02.A.12.b.1 Walls must have FRP or PVCu seamless wall-cladding wainscot.
2513.02.A.12.b.2 Provide metal or rubber corner guards and wall railings at columns and wall outside corners.
2513.02.A.12.c Ceiling: Washable ceiling system with non-corrosive aluminum grid, paint on gypsum.
2513.02.A.12.c.1 All exposed pipes, ductwork, etc. must be painted.
2513.02.A.13 Mechanical
2513.02.A.13.a Provide an independent central HVAC make-up air and exhaust system for the laundry.
2513.02.A.13.b Provide separate temperature control for the laundry and housekeeping area.
2513.02.A.13.c Dryer Makeup Air and Exhaust System:
2513.02.A.13.c.1 Provide source for outdoor treated makeup air as required by the dryer manufacturer’s recommendations.
2513.02.A.13.c.2 Provide combustion air source for gas dryers that comply with NFPA 54 and 90A requirements (www.NFPA.org).
2513.02.A.13.c.3 In cold climates, protect equipment and piping from freeze potential.
2513.02.A.13.c.4 Fabricate and install exhaust ductwork to minimize dust or lint entrapment and provide cleanout openings at least 20’-0”/6.0 m.
2513.02.A.13.c.5 Laundry equipment supplier must provide a wet or dry exhaust vent filter to collect and control lint accumulation.
2513.02.A.13.c.6 Provide weather-stripped, motorized dampers interlocked to the dryer circuit.
2513.02.A.13.d Ironer and Ironer Exhaust Air System:
2513.02.A.13.d.1 Provide ironer equipped with built-in or field fabricated and installed heat collection hood to capture heat from the ironer.
2513.02.A.13.d.2 Provide independent exhaust duct system connected to the capture hood and sloped away from the ironer.
2513.02.A.13.d.3 Provide in-line filter assembly to capture lint prior to exhaust termination.
2513.02.A.13.e Plumbing
2513.02.A.13.e.1 Not Applicable to this Brand
2513.02.A.13.e.2 Provide trough drain when required for washers/extractors that are sized to accommodate 4 gallons/15.0 liters per pound of washer
capacity or as per manufacturer’s requirements. Minimize size required is 14”/350 mm wide and 18”/450 mm deep with bottom
sloped to at least two drains that are protected by easy-to-clean lint traps.

2500-127 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2513.02.A.13.e.3 Provide water temperatures to washing equipment at 165 °F/74 °C or as recommended by the equipment supplier and chemical
system provider.
2513.02.A.13.e.4 Provide floor drains in front of every other washer.
2513.02.A.13.e.5 Provide individual shut off valves for each laundry equipment item, for each type of service.
2513.02.A.13.e.6 Provide compressed air system when required for the laundry equipment, sized for no more than 30 percent run time. Select system
pressure and flow requirements based upon laundry equipment needs.
2513.02.A.13.e.7 Provide all welded fittings for thermal fluid systems, and thermally insulated with cellular glass that complies with ASTM C552-07
(www.astm.org).
2513.02.A.13.e.8 Provide a two-compartment linen soaking wash basin with soap and towel dispensers in the sorting area.
2513.02.A.13.e.9 Provide one floor drain at the center of the dryer area. Provide a floor drain under the exhaust duct connection for large chest-type
ironers not exhausted from above the roll.
2513.02.A.13.e.10 Provide water softening for laundry if domestic water supply exceeds five grains of hardness.
2513.02.A.13.e.11 Where team members handle substances that could injure their eyes or get onto their bodies, provide a plumbed or gravity fed
eyewash station and/or safety shower with floor drain that complies with ANSI/ISEA Z358.1 (www.ansi.org). It must be on an
unobstructed path and accessible within 10 seconds of the hazard. Bottled saline or flushing liquids are considered a secondary
eyewash and should not be used in place of an ANSI compliant unit.
2513.02.A.14 Electrical
2513.02.A.14.a Provide power as required for washers/extractors, dryers and ironers.
2513.02.A.14.b Refer to Section 2514.08 for minimum light level requirements.
2513.02.A.14.c Provide an extension bell with light in the laundry for the telephone located in the laundry manager’s office.
2513.02.A.14.d Provide a minimum of two power outlets (socket outlets) on each wall with spacing not to exceed 20’-0”/6.0 m on center in laundry.
2513.02.A.14.e Provide two GFCI/ELCB/RCCB or equal ground fault protected power outlets (socket outlets) behind each washer for service and
detergent dispenser.
2513.02.A.14.f Provide two GFCI/ELCB/RCCB or equal ground fault protected power outlets (socket outlets) behind dryers for service.
2513.02.A.14.g Provide two GFCI/ELCB/RCCB or equal ground fault protected power outlets (socket outlets) on wall or column near ironer for service.
2513.02.A.15 Not Applicable to this Brand
2513.02.A.16 Equipment
2513.02.A.16.a The laundry area structure must be designed to accommodate full operating weight of the equipment plus dynamic action. Provide floating
suspension, isolation-mounted washers/extractors at all above grade installations.
2513.02.A.16.b Provide required washer capacity with a combination of smaller machines rather than one or two larger machines.

2500-128 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2513.02.A.16.c Provide at least one small washer with 50-75 lb/23-25 kg capacity in each hotel. Washers must contain integral control systems and
automated detergent dispenser.
2513.02.A.16.d Size dryers to process 40 percent or greater of the wash load. Provide incremental dryer capacity in lieu of one large unit. Provide at least
one medium or light duty dryer to handle small loads.
2513.02.A.16.e Provide a small commercial grade washer and dryer in hotels without full service laundries.
2513.02.A.16.f Provide an ironer and finishing equipment for laundered uniforms. Gas-heated type units are allowed. When thermal-fluid ironers are used,
the thermal heater system must be as close to the ironer as possible. Steam ironers may be used if the hotel has a central steam system
installed with separate central steam boilers.
2513.02.A.16.g Ironer must be able to process 118”/3.0 m x 126”/3.2 m sheets.
2513.02.A.17 Locate the folding area between the dryers and the housekeeping area. Provide one to two 2'-6"/760 mm x 6’-0”/1.8 m x 3’-0”/900 mm high
tables for folding depending upon the size of the hotel.
2513.02.A.18 Provide a 2’-0”/600 mm deep x 4’-0”/1.2 m wide x 6’-0”/1.8 m high painted/powder coated or stainless wire shelving unit along one wall of the
chemical storage room.
2513.02.B Linen Chute
2513.02.B.1 Linen chutes must be designed in strict compliance with local codes. Linen chutes are required when a hotel has 6 floors or more or has 150 or
more guestrooms.
2513.02.B.2 A linen chute or chute enclosure must be accessed from the linen storage or the service elevator/lifts lobby on all guest floors. Direct access from
a guest corridor or any other public area is not allowed. Refer to 2514.06 for Mechanical requirements.
2513.02.B.3 The linen chute must be 24”/600 mm diameter with an 18”/450 mm square access door on each guestroom floor.
2513.02.B.4 Linen chutes must run vertically. Offsets are not allowed. The linen chute must terminate in the sorting area of the laundry.
2513.02.B.5 Linen chute must terminate into a separate linen sorting room to ensure fire separation or per local code.
2513.02.B.6 Linen chute discharge doors must be top-hinged with fusible link release, fire/smoke seals and when closed must be at least 6’-0”/1.8 m above
the finished floor.
2513.02.C Housekeeping
2513.02.C.1 The housekeeping area must be directly adjacent to the service elevators/lifts and conveniently accessible from the team member locker rooms.
2513.02.C.2 Locate the entrance to housekeeping and the housekeeping uniform issue counter so that the housekeeping team members queued at the
uniform issue counter will not interfere with traffic in the service corridor or with those entering the laundry.
2513.02.C.3 The housekeeping area consists of an issue counter, the director of housekeeping’s office (additional offices may be required based upon
guestroom count), a glass washing area, work area, bulk linen storage, uniform storage and bulk supplies storage.
2513.02.C.4 Provide a 10’-0”/3.0 m x 12’-0”/3.7 m director of housekeeping’s office. Locate office so that it has an unobstructed view of the housekeeping
area and laundry through a sound-insulated window. An assistant director and housekeeper’s office, when provided, must meet the same
requirements.

2500-129 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2513.02.C.5 The housekeeping issue counter must be a plastic laminate counter 3’-6”/1.1 m high x 3’-0”/900 mm deep x 6’-0”/1.8 m wide with one adjustable
shelf beneath and be placed directly inside the entrance to the housekeeping/laundry area. The top surface material must comply with Section
2515.04.
2513.02.C.6 Not Applicable to this Brand
2513.02.C.7 The uniform issue room area will vary with size and type of hotel. Provide a minimum of 100 ft²/9.0 m² area for uniform issue. 10 ft/3.0 m of rack
space is required for each 100 uniforms. A conveyor system is required at larger hotels.
2513.02.C.8
Provide bulk supply storage for the following:

-Cleaning compounds

-Guestroom amenities

-Paper goods

-Mops, brooms, spare vacuums, etc.

-Cribs, rollaway beds, etc.

-Drapery, bedspreads, blankets, etc.

-Machinery - floor scrubbers, wide area vacuums, etc.

2513.02.C.9 Doors
2513.02.C.9.a Housekeeping entrance doors must be two 3’-0”/920 mm x 6’-8”/2.04 m minimum doors with electronic lock, door closer with hold open
feature, and have push/pull-plates and kick plates.
2513.02.C.9.b Provide a fire resistant roll-up door over issue counter.
2513.02.C.9.c Provide a door with two leaves, one above the other, to issue uniforms where housekeeping counter must not be conveniently used.
2513.02.C.10 Finish Options - Housekeeping
2513.02.C.10.a Floor: Vinyl composite tile, heavy duty anti-skid tile, natural stone
2513.02.C.10.a.1 Base (minimums): 4"/100 mm vinyl, porcelain tile, natural stone
2513.02.C.10.b Provide metal or rubber corner guards and wall railings at columns and wall outside corners.
2513.02.C.10.c Ceiling: Acoustic ceiling tile, paint on gypsum
2513.02.C.10.c.1 Provide a minimum ceiling height of 8’-0”/2.4 m in housekeeping area.

2500-130 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2513.02.C.11 Finish Options - Housekeeping Office

2513.02.C.11.a Floor: Carpet (broadloom and carpet tile)
2513.02.C.11.a.1 Base (minimum): 4"/100 mm vinyl
2513.02.C.11.b Wall: Paint
2513.02.C.11.b.1 Provide metal or rubber corner guards and wall railings at columns and wall outside corners.
2513.02.C.11.c Ceiling: Acoustic ceiling tile, paint on gypsum
2513.02.C.12 Mechanical/Plumbing
2513.02.C.12.a Provide a portable, two-compartment mop wash basin and storage for heavy cleaning equipment and chemicals somewhere within the
laundry/housekeeping area and in convenient proximity to the service corridor.
2513.02.C.12.b Where team members handle substances that could injure their eyes or get onto their bodies, provide a plumbed eye-wash station and/or
safety shower that complies with ANSI/ISEA Z358.1-2009 (www.ansi.org) with floor drain. It must be on an unobstructed path and
accessible within 10 seconds of the hazard.
2513.02.C.13 Electrical
2513.02.C.13.a Provide a telephone outlet in the housekeeper's office and a telephone outlet for a wall-mounted phone at the issue counter.
2513.02.C.13.b Provide a property management system terminal and report printer at the housekeeper's desk.
2513.02.C.13.c The housekeeping office lighting must be locally switched.
2513.02.C.13.d Refer to Section 2514.08 for minimum light level requirements.
2513.02.C.13.e Provide two power outlets (socket outlets) above issue counter.
2513.02.C.13.f Provide a minimum of two power outlets (socket outlets) on each wall with spacing not to exceed 20’-0”/6.0 m on center in housekeeping
area and office.
2513.02.C.14 Not Applicable to this Brand
2513.02.C.15 Not Applicable to this Brand
2513.02.C.16 Provide a fire-rated safety cabinet to store flammable liquids/spray cans.
2513.02.C.17 Shelving must be painted/powder coated/stainless wire shelving units. Each unit of shelving must be 4’-0”/1.2 m wide x 24”/600 mm deep x
6’-0”/1.8 m high and have four shelves, 18”/450 mm apart with the bottom shelf located off the floor. Shelving units must be furnished for the
following:
2513.02.C.17.a Linen storage (not including reserve storage): Provide 6’-0”/1.8 m of shelving units for every 50 guestrooms.
2513.02.C.17.b Supply shelving: Provide 4’-0”/1.2 m of shelving per 100 guestrooms to be provided for compounds, facial tissue, toilet tissue, etc.
2513.02.C.17.c Miscellaneous shelving: Provide 8’-0”/2.4 m of shelving per 100 guestrooms to accommodate blankets, spreads, bed pads, pillows, etc.

2513.03 Engineering
2513.03.A Size Requirement

2500-131 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

The engineering area must be a minimum of 500 ft²/46.45 m² or 2 ft²/0.185 m² per guestroom, whichever is greater.
2513.03.B Location
The engineering area must be directly adjacent to the primary mechanical equipment room and be readily accessible to the service corridor and
service elevators/lifts.
2513.03.C Engineering Area Requirements
The engineering area must consist of a Chief Engineer’s office, administrative engineering office, locked storage, paint storage and open shop area.
2513.03.D Chief Engineer's Office
Provide a 10’-0”/3.0 m x 12”-0”/3.7 m Chief Engineer’s office. Locate office so that it has an unobstructed view of the shop area through a glass
vision panel.
2513.03.E Administrative Engineering Office
Provide a 10’-0”/3.0 m x 12”-0”/3.7 m administrative engineering office. Locate office before the general engineering storage room for material
handling control.
2513.03.F Paint Storage Room
Paint storage room must be constructed in accordance with applicable code requirements for the storage of hazardous materials.
2513.03.G Workbench/Desk
Provide a workbench the entire length of one wall of engineering area. Workbench must have a hardwood work surface 30”/760 mm deep and
36”/900 mm above the finished floor. Provide a combination of securable cabinets and open storage shelves below workbench.
2513.03.H Door
2513.03.H.1 Entrance doors must be two 3’-0”/900 mm x 6’-8”/2.04 m minimum doors.
2513.03.H.2 Doors must have a lockset and door closer with a hold open feature.
2513.03.I Finish Options - Engineering
2513.03.I.1 Floor: Concrete - steel troweled and sealed
2513.03.I.1.a Base (minimum): 4"/100 mm vinyl
2513.03.I.2 Wall: Paint
2513.03.I.3 Ceiling: Paint on gypsum
2513.03.J Service Water Basin
A service wash basin must be must provided in the engineering area.
2513.03.K Workbench Power Outlets
Above the workbench, provide a minimum of eight power outlets (socket outlets) at 48”/1.2 m above the finished floor – at least two of the eight
power outlets (socket outlets) must be sized for power tools.
2513.03.L MATV Outlets

2500-132 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Provide three MATV outlets at 48”/1.2 m above the finished floor above the workbench and one in the engineer’s office.
2513.03.M Not Applicable to this Brand
2513.03.N Stationary Power Tool Power Outlets
When a full workshop is provided, provide a minimum of two power outlets (socket outlets) on separate circuits sized for stationary power tools.
2513.03.O Wall Convenience Power Outlets
Provide a minimum of two convenience power outlets (socket outlets) on each wall with spacing not to exceed 20’-0”/6.0 m on center.
2513.03.P PMS Connection
Provide a property management system connection at the engineer’s desk.
2513.03.Q Entrance Telephone Outlet
Provide an outlet for a wall-mounted telephone near the entrance to the engineering area.
2513.03.R Desk Telephone Outlet
Provide a telephone outlet at the engineer’s desk.
2513.03.S Light Levels
Refer to Section 2514.08 for minimum light level requirements.

2513.04 Team Member Facilities

2513.04.A Dining/Break Room
2513.04.A.1 Provide a team member dining/break room with a minimum of 375 ft²/34.8 m², 1.5 ft²/0.14 m² per guestroom, or 10.76 ft²/1.0 m² per team
member, whichever is greater.
2513.04.A.2 Locate the dining/break room adjacent to team member lockers and on an exterior wall to provide windows if possible.
2513.04.A.3 The team member dining/break room must be conveniently accessible from the kitchen to facilitate food service.
2513.04.A.4 Not Applicable to this Brand
2513.04.A.5 Food must be prepared in the kitchen. The serving line must be placed along one wall of the team member dining/break room with queuing space
to avoid obstructing the service corridor. The serving line must consist of tray and utensil pick-up, hot and cold food display with tray slide and
beverage service counter.
2513.04.A.6 Provide a collection area for soiled dishes and garbage.
2513.04.A.7 Provide 3’-0”/900 mm minimum aisle width in seating areas.
2513.04.A.8 Entrance doors must be 3’-0”/900 mm x 6’-8”/2.04 m minimum with self-closing hardware, lockset and a glass vision panel.
2513.04.A.9 Finish Options - Dining/Break Room
2513.04.A.9.a Floor: Luxury vinyl tile
2513.04.A.9.a.1 Base (minimums): 4"/100 mm wood, porcelain tile, through body synthetic

2500-133 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2513.04.A.9.b Wall: Paint, regionalized feature wall graphic

2513.04.A.9.b.1 A tile wall with accent paint is required at the buffet line wall.
2513.04.A.9.c Ceiling: Acoustic ceiling tile, paint on gypsum
2513.04.A.9.c.1 Exposed or painted structure ceilings are not allowed.
2513.04.A.10 Furnishings, Fixtures and Equipment
2513.04.A.10.a Provide counter and cabinets to house microwave, coffee maker, full-size refrigerator, a stainless-steel wash basin and filtered water. The
top surface material must comply with Section 2515.04.
2513.04.A.10.b Provide commercial/contract quality furniture built for food and beverage environments to include a communal table with integral power,
high seating and low seating. Quantity of each is dependent upon the size of the room and market demand. Excess guestroom, restaurant
or banquet furniture is not permitted.
2513.04.A.10.c Provide a microwave, coffee maker, full-size refrigerator and full-size two-compartment stainless-steel wash basin.
2513.04.A.10.d Provide a minimum of one wall-mounted HDTV. TV size is dependent upon size of room. The television must be easily viewable from all
locations. If the television is not easily viewable from all locations, hotel must install one or more additional televisions of the same size.
See Sections 713.00 and 2514.09.
2513.04.A.10.e Provide a beverage station. Vending machines and open door markets are optional.
2513.04.A.10.f Provide regionalized feature wall graphic, plants and table decor.
2513.04.A.10.g Not Applicable to this Brand
2513.04.A.10.h A bottle filler is required.
2513.04.A.10.i Provide a minimum of two washbasins close to the entrance.
2513.04.A.11 Refer to Section 2514.08 for minimum light level requirements.
2513.04.A.12 Not Applicable to this Brand
2513.04.A.13 Provide a minimum of one outlet for a house telephone.
2513.04.A.14 Provide a wall-mounted clock at 7’-0”/2.1 m above the finished floor.
2513.04.B Locker Room
2513.04.B.1 Provide separate men's and women's team member locker rooms equal to 5 ft²/0.46 m² per guestroom or 10 ft²/1.0 m² per team member,
whichever is greater.
2513.04.B.2 Provide a restroom in each locker facility with the number of fixtures required by local code, but no less than two showers, two lavatories and two
water closets (or one water closet and one urinal).
2513.04.B.3 Team member locker rooms must be located as near as possible to the team member entrance and uniform issue counter.
2513.04.B.4 Team member locker rooms must be designed so that it is not necessary to pass through the restroom area to reach the lockers.
2513.04.B.5 Provide vestibule entrances to block sight lines into the locker rooms.

2500-134 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2513.04.B.6 Provide a separate access stair if team member lockers are located on a level other than the team member entrance.
2513.04.B.7 Provide a separate area for individual dressing, shower units and a make-up/powder area in the women’s locker room.
2513.04.B.8 Water closet partitions and doors are required.
2513.04.B.9 Water closet partition doors must be a minimum of 2'-6"/760 mm wide and be self-closing.
2513.04.B.10 Entrance doors must be self-closing and have stainless steel or aluminum kick plates and push/pull-plates. Doors must be 3’-0”/900 mm x
6’-8”/2.04 m minimum.
2513.04.B.11 Finish Options - Team Member Locker Room
2513.04.B.11.a Floor: Luxury vinyl tile or porcelain tile
2513.04.B.11.a.1 Base (minimum): 4"/100 mm vinyl
2513.04.B.11.b Wall: Paint

2513.04.B.11.c Ceiling: Acoustic ceiling tile, paint

2513.04.B.11.c.1 A finished ceiling is required. Exposed or painted structure ceilings are not allowed.
2513.04.B.12 Finish Options - Team Member Restroom
2513.04.B.12.a Floor: Tile, natural stone
2513.04.B.12.a.1 Base (minimums): 4"/100 mm porcelain tile
2513.04.B.12.b Wall: Paint. Full height porcelain or ceramic tile wall is required on all plumbing fixture walls and an accent wall tile or accent wall with
similar finish.
2513.04.B.12.c Ceiling: Paint, upgraded acoustic ceiling tile
2513.04.B.13 Mechanical/Plumbing
2513.04.B.13.a Water closets must be wall-mounted, vitreous china and flush valve-type with elongated bowls.
2513.04.B.13.b Water closet seats must be white, solid plastic and be self-sustaining.
2513.04.B.13.c Not Applicable to this Brand
2513.04.B.13.d Not Applicable to this Brand
2513.04.B.13.e Exposed plumbing must be chrome-plated.
2513.04.B.13.f An electric drinking fountain or bottle fill must be provided near the restrooms.
2513.04.B.13.g Provide a chrome-plated brass floor drain in restrooms. Slope floor to drain.
2513.04.B.14 Refer to Section 2514.08 for minimum light level requirements.
2513.04.B.15 Provide a GFCI/ELCB/RCCB or equal ground fault protected power outlets (socket outlets) at each wash basin.
Africa: Not Applicable to this Brand
2513.04.B.16 Furnishings, Fixtures and Equipment

2500-135 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2513.04.B.16.a Provide a mirror above each wash basin.

2513.04.B.16.b A full length mirror must be provided near the entrance of each locker room.
2513.04.B.16.c Vanity tops, apron and splashes must be of a material compliant with Section 2515.04. Plastic laminate is not allowed. Vanities must have
under mount vitreous china lavatories and suitable space for amenities.
2513.04.B.17 Restroom accessories are required as follows:
2513.04.B.17.a Covered dual toilet paper holder.
2513.04.B.17.b Sanitary napkin/tampon dispensing machine in women's restroom.
2513.04.B.17.c Sanitary napkin/tampon waste receptacle in each stall in women's restroom.
2513.04.B.17.d Wall-mounted waste receptacle or waste basket.
2513.04.B.17.e Wall mounted paper towel dispenser.
2513.04.B.17.f Wall-mounted liquid soap dispenser at each wash basin.
2513.04.B.17.g A coat hook is required on the side wall or the back of each door, mounted 60”/1.5 m above the finished floor.
2513.04.B.17.h Not Applicable to this Brand
2513.04.B.17.i Hand dryer
2513.04.B.18 A janitor’s closet with storage shelf and wash basin must be located adjacent to the restrooms.
2513.04.B.19 Provide one locker per full-time team member.
2513.04.B.20 As a minimum, lockers must be a twin 7 ½”/190 mm wide and 60”/1.5 m high locker with two 12”/300 mm x 15”/375 mm extra compartments on
top. In colder climates, larger lockers are required. Lockers must be factory-painted baked enamel or approved alternate and be placed on a
4”/100 mm concrete pad. Each locker must have a number plate, padlock attachment or keyless lockable system with override mechanism, a
visual front and a sloped top. Each locker must be ventilated with vermin proof screens. Utilize Z-shaped lockers to maximize storage. Provide
shoe storage below lockers to avoid wet items dripping on team member belongings from above.
2513.04.B.21 Provide 9"/225 mm x 4’-0”/1.2 m benches between banks of lockers and secure them to the floor.
2513.04.C Not Applicable to this Brand
2513.04.D Knowledge and Relaxation Room
2513.04.D.1 Not Applicable to this Brand
2513.04.D.2 Not Applicable to this Brand
2513.04.D.3 The room must be a separate room and conveniently accessible from the team member dining room. In places where this is not feasible, the
room may be a partitioned section of the team member dining/break room.
2513.04.D.4 A finished ceiling is required. Exposed or painted structure ceilings are not allowed.
2513.04.D.5 Not Applicable to this Brand
2513.04.D.6 Furnishings, Fixtures and Equipment

2500-136 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2513.04.D.6.a Seating must be provided.

2513.04.D.6.b TV size is dependent upon size of room. The television must be easily viewable from all locations. If the television is not easily viewable
from all locations, hotel must install one or more additional televisions of the same size. See Sections 713.00 and 2514.09.
2513.04.D.6.c Minimum of three computer workstations with access to the Inter and Intranet with printer and task chairs must be provided. Four required
for resort locations.
2513.04.D.7 Not Applicable to this Brand
2513.04.D.8 Not Applicable to this Brand
2513.04.D.9 A regionalized feature wall is required.
2513.04.D.10 Provide a wall mounted/integral dry erase board or chalk wall.
2513.04.E On-Site Housing
2513.04.E.1 Housing accommodations must be provided when team members are required to stay overnight.
2513.04.E.2 Seniors/supervisors facilities must consist of a minimum 12’-0”/3.5 m x 16’-5”/5.0 m room with two to three beds.
2513.04.E.3 Non-senior/supervisor team member facilities must consist of a minimum 13’-0”/4.0 m x 20’-0”/6.0 m room with four beds maximum.
2513.04.E.4 Laundry room with drying facility is required when the property does not have an in-house laundry facility.
2513.04.E.5 Not Applicable to this Brand
2513.04.E.6 Furnishings, Fixtures and Equipment
2513.04.E.6.a Not Applicable to this Brand
2513.04.E.6.b A refrigerator must be provided in each seniors/supervisor room.
2513.04.E.6.c A dressing mirror, two chairs and a table/writing desk must be provided in each room.
2513.04.E.6.d Not Applicable to this Brand
2513.04.E.6.e Not Applicable to this Brand
2513.04.E.6.f Separate cupboards must be provided for each team member.
2513.04.E.7 Every room must include a bathroom consisting of a water closet, wash basin and shower.
2513.04.E.8 A telephone outlet must be provided within the Seniors/Supervisor room.
2513.04.F Not Applicable to this Brand
2513.04.G Off-Site Housing (Optional)
When provided it must adhere to the standards listed below.
2513.04.G.1 The items required for On-Site Housing listed above are also required for Off-Site Housing along with the following additional items:
2513.04.G.1.a Seniors/supervisors rooms must be located on the upper levels.
2513.04.G.1.b Provide rooms on different levels for male and female team members and/or controlled entrances or separate entrances.

2500-137 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2513.04.G.1.c Provide a refrigerator in each seniors/supervisor room, or access to a refrigerator with reserved space.
2513.04.G.1.d Every senior/supervisor room must include a bathroom consisting of a water closet, wash basin and shower.
2513.04.H Off-Site Housing General Facilities
2513.04.H.1 Provide a common restroom with water closets, wash basins and shower cubicles for junior housing.
2513.04.H.2 Not Applicable to this Brand
2513.04.H.3 Provide urinals in the men’s public restroom.
2513.04.H.4 A 43.06 ft²/4 m² janitor’s/storage room is required on each level.
2513.04.H.5 Outlets for public telephones located in the corridor or public room are required on each level.
2513.04.H.6 Provide a recreation room(s) with three zones:
2513.04.H.6.a Computer, tables and chairs.
2513.04.H.6.b Television/Lounge zone with HDTV, sofa, cabinets and refrigerator.
2513.04.H.6.c Reading/Learning zone with book shelf, table, chairs and a clock.
2513.04.H.7 A dining room with dining tables and chairs is required.
2513.04.H.8 A pantry with water boiler, a refrigerator, wash basin, microwave and garbage can is required. The pantry can be located inside the dining room.
2513.04.H.9 Provide a laundry room or laundry area in a public room with a residential washing machine.
2513.04.H.10 A doorman’s building/administrators office with a table, chair, telephone outlet and cabinet is required at the entrance of the team member
housing.
2513.04.I Team Member Restrooms
2513.04.I.1 Refer to Section 2514.00 for Technical Criteria requirements.
2513.04.I.2 Provide a team member restroom on each guestroom corridor.
2513.04.J Employee Smoking Area
When possible, provide a team member smoking area that is covered and invisible to guests view with seating, an ash urn, trash can and heater in
cold climates.

2513.05 Storage
2513.05.A General Storage Requirements
Total storage within the building must be a minimum of 1,000 ft²/92.9 m² or 5 ft²/.465 m² per guestroom, whichever is greater.
2513.05.B Not Applicable to this Brand
2513.05.C Secured Lost & Found Storage
Provide a secured storage area for lost and found.
2513.05.D Door

2500-138 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Provide a pair of 3’-0”/900 mm x 6’-8”/2.04 m minimum solid core doors.

2513.05.E Finish Options - Storage
2513.05.E.1 Floor: Vinyl composite tile, concrete - steel troweled and sealed
2513.05.E.1.a Base (minimum): 4"/100 mm vinyl
2513.05.E.2 Wall: Paint
2513.05.E.3 Ceiling: Paint on gypsum, acoustic ceiling tile, painted structure
2513.05.F Wall Convenience Power Outlets
Provide a minimum of two convenience power outlets (socket outlets) on each wall with spacing not to exceed 20’-0”/6.0 m on center.
2513.05.G Light Fixture Exclusions
Incandescent light fixtures are not allowed.
2513.05.H Light Levels
Refer to Section 2514.08 for minimum light level requirements.
2513.05.I Not Applicable to this Brand
2513.05.J Linen Storage
2513.05.J.1 A linen storage must be provided on each floor. Floors with more than 40 guestrooms may require a second remote linen storage room.
2513.05.J.2 The size of the linen storage is determined by the number of room attendants working out of it. In general, each room attendant will make up 15 -
16 guestrooms per day.
2513.05.J.3 The bulk linen storage area must be securable and located in close proximity to the laundry function.
2513.05.J.4 Provide a separate securable linen storage adjacent to the laundry for storage of new/unbroken linen.
2513.05.J.5 The linen storage must be separate, but adjacent to and directly accessible from the service elevator/lift lobby on each floor without passing
through any guest circulation.
2513.05.J.6 Additional storage programmed for guestroom floors must be integral with or adjacent to the linen storage, or it must be remotely located,
provided that it is reasonably accessible from the service elevators/lifts. This storage area is for rollaway beds, cribs and additional guestroom
supplies.
2513.05.J.7 Each linen storage must contain the following elements:
2513.05.J.7.a Cart storage: Provide space for one cart per room attendant, 58”/1.5 m long x 21”/550 mm wide x 44”/1.1 m high. It may be assumed that the
linen storage will not be occupied when carts are stored in it.
2513.05.J.7.b Linen storage: Provide one 4’-0”/1.2 m section per room attendant of 24”/600 mm deep x 72”/1.8 m high non-oxidizing metal shelving for
linen storage.
2513.05.J.7.c Housekeeping appliances storage: Provide one 5 ft²/.5 m² of floor area per room attendant for storage of housekeeping appliances.

2500-139 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2513.05.J.7.d Consumables storage: Provide one 4’-0”/1.2 m section of 24”/600 mm deep x 72”/1.8 m high non-oxidizing metal shelving for storage of
consumables.
2513.05.J.8 Linen storage and guestroom service areas must not have exterior windows; if provided, they must have the same window covering treatment as
adjacent spaces.
2513.05.J.9 Provide a 3’-6”/1.1 m x 6’-8”/2.04 m minimum door for access to linen storage from the service elevator/lift lobby.
2513.05.J.10 Any electrical risers or equipment located within the linen storage is required to be enclosed in a serviceable closet or have a securable panel
cover.
2513.05.J.11 Provide an outlet for a house telephone adjacent to entrance.

2513.06 Electrical Rooms

2513.06.A Door & Hardware
Entry door must be 3’-0”/900 mm x 6’-8”/2.04 m minimum with lockset and door closer.
2513.06.B Finish Options - Electrical Rooms
2513.06.B.1 Floor: Concrete - steel troweled and sealed, porcelain tile
2513.06.B.1.a Base (minimums): 4"/100 mm vinyl, quarry tile, porcelain tile
2513.06.B.2 Wall: Paint
2513.06.B.3 Ceiling: Paint on gypsum, painted structure.
2513.06.C Condensate-Producing Elements
Any condensate-producing equipment, pipes, ducting, or similar conditions must not be located directly above any electrical equipment. If
condensate-producing elements cannot be relocated, provide a galvanized pan (securely mounted directly under) and water-tight connected
condensate line(s) to catch and remove all potential overhead moisture to a safe location, away from electrical equipment.
2513.06.D Locked Electrical Panel Boxes & Circuits
Unless prohibited by local authorities, all electrical panels and circuits accessible to the public must be kept locked. Electrical panel boxes must be
located in separate panel rooms when possible. All electrical panel boxes and circuits must be labeled and typed for clarity.
2513.06.E Light Levels
Refer to Section 2514.08 for minimum light level requirements.
2513.06.F Electric Shock Treatment Notices
Electric shock treatment notices must be prominently displayed on all switch boards, panel boards, industrial control panels, and motor control
centers that are likely to require examination, adjustment, servicing, or maintenance while energized, to warn qualified persons of potential electric
arc flash hazards. The marking must be located so as to be clearly visible to qualified persons before examination, adjustment, servicing, or
maintenance of the equipment. Notice must also be displayed on the entry door.

2513.07 Mechanical Rooms

2500-140 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2513.07.A Door Width

Entrance doors must be two 3’-6”/1.0 m x 6’-8”/2.0 m minimum with lockset and door closer. Door stops, permanent or temporary, must not be
installed.
2513.07.B Finish Options - Mechanical Rooms
2513.07.B.1 Floor: Concrete - steel troweled and sealed, porcelain tile
2513.07.B.1.a Base (minimums): 4"/100 mm vinyl, quarry tile, porcelain tile
2513.07.B.2 Wall: Paint
2513.07.B.3 Ceiling: Paint on gypsum, painted structure
2513.07.C Not Applicable to this Brand
2513.07.D Not Applicable to this Brand
2513.07.E Floor Drain
2513.07.E.1 Provide at least one brass floor drain or as necessary for equipment drains and overflows, arranged to minimize potential tripping hazards.
2513.07.F Recessed Floor Slab
Recess floor slab, minimum ¾”/19 mm, for water containment.
2513.07.G Wall Convenience Power Outlets
Provide a minimum of two convenience power outlets (socket outlets) on each wall with spacing not to exceed 20’-0”/6.0 m on center.
2513.07.H Not Applicable to this Brand
2513.07.I Light Levels
Refer to Section 2514.08 for minimum light level requirements.

2513.08 Computer/Telecom Room

2513.08.A Computer Room Equipment Requirements
Computer room must contain the main PBX, Internet, TV equipment and the hotel management system equipment.
2513.08.B Size Requirement
Provide a minimum 170 ft²/16 m² MDF room for hotels with less than 300 guestrooms. Hotels with more than 300 keys must increase the size to a
minimum 270 ft²/25 m². Note - Building layout or use of IDF Rooms may affect the MDF size requirement for larger properties.
2513.08.C Central Location
The room must be centrally located within the hotel. It may be located remote from the front desk but must only be accessible from back-of-house
areas.
2513.08.D Thoroughfare Not Allowed
The room must not serve as a thoroughfare to any other room.

2500-141 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2513.08.E Heat/Electromagnetic/Fire/Flood Location Risk

The room must not be located adjacent to any area where there are potential risks for physical damage from excessive heat, electromagnetic fields,
fire or flood.
2513.08.F Telecom Equipment Adjacency
For maximum efficiency, the computer equipment room must be within 100'-0"/30 m of the telecom equipment.
2513.08.G Weight Support
Floor must be capable of supporting up to 670 lb/ft² / 1000 kg/m².
2513.08.H Watertight Ceiling
Floor immediately above the room must be watertight and any openings in the ceiling, walls or floor must be sealed.
2513.08.I Structural Columns/Pillars
There must be no structural columns, pillars or other protrusions within the room that prevent full access to walls for mounting of equipment.
2513.08.J Windows
Windows are not allowed.
2513.08.K Earthquake/Disaster Regulations
The room must meet local earthquake or disaster regulations.
2513.08.L Finish Options - Computer/Telecom Room
2513.08.L.1 Floor - Electrostatic discharge (ESD) material - tile, paint, carpet or VCT
2513.08.L.1.a Base (minimum): 4"/100 mm vinyl
2513.08.L.2 Wall: Paint (walls must be painted white)
2513.08.L.3 Ceiling: Painted structure. Suspended ceilings are not allowed. Computer/telecom room must have a minimum ceiling height of 8’-6”/2.6 m.
2513.08.M Workbench
A workbench must be provided. The workbench must not serve as a permanent office area but must have a clear workspace for a PC or server.
2513.08.N Mechanical / Plumbing
2513.08.N.1 An air conditioning / cooling system must be installed to service the computer room which complies with Section 2514.00 Environmental Control
Requirements.
2513.08.N.2 Provide a complete computer room type air conditioning system and loaded such that all terminal units within the computer room are not
suspended over IT/Telecom equipment, including any wet piping, appurtenances or condensate drainage. Preferred location of the equipment is
outside the room with ducted air supply to/from the units. Air conditioning to be sized to provide adequate cooling for the design equipment
density in the rack system plus 33 percent for future loads, and all other internal room loads. Equipment must be able to reject internal heat loads
regardless of outdoor temperature.
2513.08.N.3 Provide malfunction alarms for high temperature, low temperature and low relative humidity with remote annunciation to a manned workstation.

2500-142 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2513.08.N.4 Wet systems are not allowed to pass through the room.
2513.08.O Light Switch Location
Light switch for the room must be immediately adjacent to the entry door.
2513.08.P Light Levels
Refer to Section 2514.08 for minimum light level requirements.
2513.08.Q Power Outlets
A minimum of sixteen dedicated power outlets (socket outlets) must be provided adjacent to the property management system rack. All outlets must
be grounded.
2513.08.R Dado-trunk
The area above the workbench must be fitted with a dual compartment dado-trunk (power and data) running parallel to the floor at a height
somewhere between 3'-0"/1.0 m to 5'-0"/1.5 m. Outlets must be presented in pairs with no fewer than ten power and ten data.
2513.08.S Cabling
Cabling must run over equipment racks in approved cable trays. Refer to Section 2518.00.
2513.08.T PMS Equipment & Computer/Telecom Location
Property Management System equipment at workstations must be within 300’-0”/90 m of the computer/telecom Room.
2513.08.U Serial Cable Interface of Systems
Interface of systems (telephone /MATV /point of sale) with serial cable must be within 100’-0”/30 m of the Property Management System equipment
in the computer/telecom room. Larger distances will require fiber optics in lieu of Cat6 Cable.
2513.08.V Equipment Racks
Equipment racks must be 42U (31"/800 mm x 39"/1000 mm) with suitable cable management. Racks are allowed to be open or enclosed models.
Enclosed models must be lockable. Specific cabinets with different dimensions may be required by certain vendors.
2513.08.W PBX/HSIA Systems Racks
PBX and HSIA systems must be installed in proprietary racks or on standard data racks. They are not allowed to be freestanding.
2513.08.X Maneuvering Space
Sufficient maneuvering space must be provided in front and back of the equipment racks for access.
2513.08.Y Uninterrupted Power Supply
Uninterrupted power supply (UPS) is required for the computer systems.
2513.08.Y.1 The system must provide no less than one hour autonomy for the computer systems attached.
2513.08.Y.2 Where no generator exists, the UPS must provide not less than 4 hours autonomy.
2513.08.Y.3 All UPS circuits must be protected by a rated circuit breaker and clearly labeled at both ends.
2513.08.Y.4 The UPS may be located within the Computer Room or partitioned off separately.

2500-143 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2513.08.Y.5 UPS batteries must be maintained at a constant temperature of 20 °C/68 °F or less.

2513.08.Y.6 The UPS must have an external bypass switch and an external audible alarm to indicate faults.
2513.08.Y.7 The UPS must provide adequate surge protection to connected systems.

2513.09 Trash Collection Area

2513.09.A Trash Chute Requirements
Trash chutes are not allowed.
2513.09.B Not Applicable to this Brand
2513.09.C Trash Compactor/Container
2513.09.C.1 Provide a minimum 20 yd³/15 m³ compactor/container subject to the local trash removing standards and capabilities.
2513.09.C.2 Locate the compactor at the end of the dock nearest to the kitchen.
2513.09.C.3 Compactor must be self-contained, key-operated with a positive pressure switch, and have a failsafe and lockable lid arrangement with wash-
down capabilities.
2513.09.C.4 Provide pressure sensing system to display load status (empty/full) for hauling dispatch orders.
2513.09.C.5 The charging point of the trash compactor must be accessible directly from the receiving dock.
2513.09.C.6 Verify the horizontal and vertical clearances for the removal of the trash compactor/container with unit supplier. Minimum vertical clearance of
18’-0”/5.5 m to 20’-0”/6.0 m is required.
2513.09.C.7 Not Applicable to this Brand
2513.09.C.8 Provide a 3’-6”/1.1 m x 6’-8”/2.04 m minimum door to the compactor/container area from trash rooms.
2513.09.C.9 Provide guardrails at dock adjacent to the compactor/container.
2513.09.C.10 Finish Options - Trash Compactor/Container
2513.09.C.10.a Floor: Concrete - steel troweled and sealed or better
2513.09.C.10.b Wall: Epoxy paint - painted to resist absorption of fats, grease and oils
2513.09.C.10.c Ceiling: Epoxy painted structure
2513.09.C.11 Install the compactor on a concrete slab and pitch toward a separate sanitary drain.
2513.09.C.12 Locate a self-priming sanitary drain beneath the compactor/container. Position the drain near one end of the compactor/container area so that it
is accessible when the compactor/container is in place.
2513.09.C.13 Provide power for the compactor/container as required for the specific unit selected.
2513.09.C.14 A dead-man switch must control the operation of the compactor/container.
2513.09.C.15 Provide a hose bibb for wash down.
2513.09.D Refrigerated Trash Room

2500-144 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2513.09.D.1 A refrigerated trash room is required at properties where temperature, location or frequency of trash pickup will cause an odor problem and/or as
required by local code.
2513.09.D.2 Not Applicable to this Brand
2513.09.D.3 Provide a 3’-6”/1.0 m wide x 6’-8”/2.0 m high minimum door with automatic closer, kickplate and lockset.
2513.09.D.4 Finish Options - Refrigerated Trash Room
2513.09.D.4.a Floor: Concrete - steel troweled and sealed, porcelain tile
2513.09.D.4.a.1 Base (minimums): 4"/100 mm quarry tile, porcelain tile
2513.09.D.4.b Wall: Epoxy paint - painted to resist absorption of fats, grease and oils
2513.09.D.4.c Ceiling: Epoxy paint on gypsum, epoxy painted structure
2513.09.D.5 Wash-down capabilities must be provided with floor drainage.
2513.09.D.6 Refer to Section 2514.08 for minimum light level requirements.
2513.09.E Recyclable Storage Room
2513.09.E.1 A recyclable storage room must be provided in close proximity to the loading dock/receiving area.
2513.09.E.2 Provide a 3’-6”/1.07 m wide x 6’-8”/2.04 m high minimum door with automatic closer, kickplate and lockset.
2513.09.E.3 Finish Options - Recyclable Storage Room
2513.09.E.3.a Floor: Concrete - steel troweled and sealed or better
2513.09.E.3.a.1 Base (minimum): 4"/100 mm quarry tile
2513.09.E.3.b Wall: Epoxy paint
2513.09.E.3.c Ceiling: Epoxy paint on gypsum, epoxy painted structure
2513.09.E.4 Wash-down capability must be provided with floor drainage.
2513.09.E.5 Provide power outlets (socket outlets) as required for fixtures and equipment.
2513.09.E.6 Provide a baler, crusher, etc. as necessary to properly package recyclables for removal and dumping.
2513.09.E.7 Refer to Section 2514.08 for minimum light level requirements.
2513.09.F Can Wash
2513.09.F.1 Provide the can wash area on the same level as the receiving dock, adjacent to the compactor/container.
2513.09.F.2 The can wash area must be conveniently accessible from the kitchen.
2513.09.F.3 Partitions surrounding the can wash area must be of concrete masonry construction.
2513.09.F.4 Provide a 6”/150 mm high poured concrete curb at the entrance to the can wash area.
2513.09.F.5 Can wash areas provided within other spaces must be surrounded on three sides by concrete block partition walls or water-resistant materials.
2513.09.F.6 Provide a 3’-6”/1.1 m wide x 6’-8”/2.04 m high minimum door with automatic closer and kick plate on interior can wash rooms.

2500-145 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2513.09.F.7 Finish Options - Can Wash

2513.09.F.7.a Floor: Exposed concrete - steel troweled and sealed
2513.09.F.7.a.1 Base (minimum): 4"/100 mm quarry tile
2513.09.F.7.b Wall: Epoxy paint
2513.09.F.7.c Ceiling: Epoxy paint on gypsum, epoxy painted structure
2513.09.F.8 Provide hot and cold hose bibs, a hose rack and 50’-0”/15.0 m of hose.
2513.09.F.9 Provide a floor drain within the enclosed end of the area.
2513.09.F.10 Provide a minimum hot water temperature of 140 °F/60 °C.
2513.09.F.11 Provide one GFCI/ELCB/RCCB or equal vapor proof power outlet (socket outlet) at 48”/1.2 m above the finished floor.

2513.10 Receiving Area

2513.10.A Designated Receiving Area
Designated receiving area must be provided for food, laundry, housekeeping and maintenance supplies.
2513.10.B Covered Dock Bays
Receiving area must have a minimum of three covered dock bays. Two bays are to be used for service vehicles and the third for the trash compactor/
container.
2513.10.C Dock Leveler
Provide a dock leveler on the two bays used for service vehicles.
2513.10.D Service Entrance
Provide a convenient and separate covered service entrance for receiving, garbage removal, team members, general maintenance, group luggage
handling and package delivery.
2513.10.E Receiving Office Requirement
Provide 120 ft²/11.00 m² minimum receiving office located directly adjacent to the receiving/loading dock.
2513.10.F Ramp
Provide a ramp leading to the upper dock area.
2513.10.G Not Applicable to this Brand
2513.10.H Not Applicable to this Brand
2513.10.I Receiving Area Location
Receiving area must be located for easy access for trucks and to minimize circulation conflict with guests.
2513.10.J Screening
Receiving areas must be screened from guest view. Dense landscaping, earth berm, decorative fencing or other features must be used for screen.

2500-146 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2513.10.K Doors
2513.10.K.1 Provide a pair of 3’-0”/920 mm wide x 6’-8”/2.04 m high doors, as a minimum, from the receiving area into the property.
2513.10.K.2 Entry doors must be securable with door closers, hold open feature and kick plates.
2513.10.K.3 Provide sliding or rolling overhead door to close off receiving dock.
2513.10.L Finish Options - Receiving Area
2513.10.L.1 Floor: Concrete - steel troweled and sealed
2513.10.L.1.a Base (minimum): 4"/100 mm quarry tile
2513.10.L.1.c Wall: Epoxy paint
2513.10.L.1.d Ceiling: Epoxy paint on gypsum, epoxy painted structure
2513.10.M Scales
Provide scales at receiving area.
2513.10.N FF&E
Provide a desk, chairs and file cabinet for receiving office.
2513.10.O Trench Drain
Provide a trench drain at the deep end of the receiving area to prevent liquid run-off.
2513.10.P Hose Bib
Provide a frost-proof hose bib adjacent to receiving area for area wash-down.
2513.10.Q Electrical
2513.10.Q.1 Provide insect fan above receiving area entrance to building.
2513.10.Q.2 Provide a waterproof, GFCI/ELCB/RCCB or equal convenience power outlet (socket outlet) at receiving area.
2513.10.Q.3 Receiving area must be well illuminated. Light fixtures must be moisture-resistant and protected from breakage.
2513.10.Q.4 Refer to Section 2514.08 for minimum light level requirements.
2513.10.Q.5 Provide telephone outlet, convenience power outlets (socket outlets) and data port for receiving office.
2513.10.Q.6 Provide an intercom/doorbell system.
2513.10.Q.7 Provide a property management system connection and printer in receiving area.

2513.11 Satellite Pantry

2513.11.A Pantry Approval
Pantries must be designed by a kitchen planning consultant and approved by Hilton.
2513.11.B Location

2500-147 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Pantries must be located to provide food and beverage service to ballroom and meeting rooms when located in areas inconvenient to be served from
the primary kitchen.
2513.11.C Service Elevator/Lift Access
Pantries must have ready access to the service elevator/lift core when located on floors other than the primary kitchen.
2513.11.D Satellite Pantry Requirement
Satellite pantry must be provided to serve meeting rooms greater than 600 ft²/55 m² that have been remotely located from the remainder of the
function space.
2513.11.E Banquet Kitchen Requirement
For large ballrooms remotely located from the primary kitchen, Brand Management may require the provision of a banquet kitchen in lieu of a satellite
pantry. Any such banquet kitchen, whether provided only for the purposes of plating, serving and dishwashing or equipped for complete meal
preparation, must be constructed in accordance with the requirements of Section 2504.01.
2513.11.F Not Applicable to this Brand
2513.11.G Janitor's Closet
Provide a janitor’s closet in or adjacent to pantry. Janitor’s closet must have a mop wash basin, supply shelf and a mop and broom holder.
2513.11.H Not Applicable to this Brand
2513.11.I Doors
2513.11.I.1 Pantry doors must be a minimum 3’-6”/1.1 m wide x 6’-8”/ 2.03 m high.
2513.11.I.2 Pantry doors must have a lockset, kick plate and door closer with hold open feature.
2513.11.I.3 Provide a heavy steel roll-up screen or securable heavy mesh enclosure for service bar.
2513.11.J Finish Options - Satellite Pantry
2513.11.J.1 Floor: Quarry tile
2513.11.J.1.a Base (minimum): 4"/100 mm quarry tile
2513.11.J.2 Wall: Porcelain or ceramic tile, epoxy paint
2513.11.J.2.a All walls are required to meet code requirements and have a washable finish. The walls must be a minimum of FRP or porcelain tile to door
height with high quality paint above door height.
2513.11.J.2.b Walls behind the cooking and dishwashing areas must be of masonry construction, full height porcelain tile or stainless steel.
2513.11.J.3 Ceiling: Washable ceiling system with non-corrosive aluminum grid. Provide a minimum ceiling height in pantry of 10’-0”/3.0 m.
2513.11.K Mechanical/Plumbing
2513.11.K.1 Kitchen equipment must be installed on a utility wall. The utility wall must not be a shared wall with the ballroom or meeting room.
2513.11.K.2 A wash basin must be provided in the pantry.
2513.11.K.3 Provide a chrome-plated brass floor drain in pantry with floors sloped to drain.

2500-148 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2513.11.L Electrical
2513.11.L.1 Provide a minimum of four power outlets (socket outlets) on separate circuits for banquet carts mounted at 4'-6"/1.37 m above the finished floor.
2513.11.L.2 Provide a minimum of four power outlets (socket outlets) above counter height for small appliances.
2513.11.L.3 Provide an outlet for one wall-mounted house telephone located adjacent to entrance door at 48”/1.2 m above the finished floor.
2513.11.L.4 All lighting must be suitable for food service locations, sealed and comply with all local Health Department Requirements.
2513.11.L.5 Refer to Section 2514.08 for minimum light level requirements.
2513.11.L.6 Provide stainless steel cover plates at all switches, outlets, etc. in pantry.
2513.11.M Pantry Equipment
Pantries must include a minimum of a refrigerator, a water-cooled ice maker (size to be reviewed and approved by Hilton), a coffee urn and water
station. Ice machines are not allowed to be located on demising walls of meeting rooms.
2513.11.N Pantry Accessories
Provide waste receptacle, towel dispenser and soap dispenser at hand wash basin in pantry.

2513.12 Not Applicable to this Brand

2513.13 Security Dispatch Office
2513.13.A Security Dispatch Office Requirement
A security dispatch office must be provided adjacent to the receiving/loading dock and team member entrance so that both areas are continuously
monitored.
2513.13.B Size Requirement
Provide a minimum of 150 ft²/14 m² for the security dispatch office and 100 ft²/9.0 m² for the director of security office.
2513.13.C Timekeeper Function
In some instances, this office will perform the timekeeper function, thus additional equipment and storage space may be required.
2513.13.D Vision Panels
Provide glass vision panels to allow for visibility of receiving/loading dock and team member entrance.
2513.13.E Door
The entry door must be a minimum 3’-0”/ 915 mm wide and 6’-8”/2.04 m high, have a glass vision panel and be self-closing and self-locking.
2513.13.F Transaction Counter/Window
Security dispatch offices must have a transaction counter with a lockable, sliding transaction window.
2513.13.G Finish Options - Security Dispatch Office
2513.13.G.1 Floor: Vinyl composite tile
2513.13.G.1.a Base (minimum): 4"/100 mm vinyl

2500-149 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2513.13.G.2 Wall: Paint

2513.13.G.3 Ceiling: Acoustic ceiling tile, paint on gypsum
2513.13.H FF&E
Provide the following FF&E in the security office:
2513.13.I Equipment
Provide the following equipment in the security office (or in the back of house area when a security office is not provided):
Alarm indicator panels (both fire life/safety and other internal alarms)
CCTV monitors
CCTV recorder
Two-way radio base station and portable radio charging units
2513.13.J Light Levels
Refer to Section 2514.08 for minimum light level requirements.
2513.13.K Wall Convenience Power Outlets
Provide a minimum of two power outlets (socket outlets) on each wall.

2514.00 Technical Criteria

2514.01 Doors and Windows
2514.01.A Public Area Door Height & Width
All public area doors must be a minimum of 8’-0”/2.4 m in height and be a minimum of 3'‐0"/915 mm in width.
2514.01.B Entry/Bath/BOH Door Height & Width
Guestroom entry, guest bathroom and back-of-house doors (leaf) must be a minimum of 6’-8”/2.0 m in height and be a minimum of 3’-0”/900 mm in
width.
2514.01.C Not Applicable to this Brand
2514.01.D Exterior Door Weather Stripping
Exterior doors must have weather-stripping with the appropriate type of threshold.
2514.01.E Out-swinging Exterior Metal Doors
Out-swinging exterior metal doors must have closed tops.
2514.01.F Interior/Exterior Metal Door Requirements
When metal doors are used on the interior, they must be a minimum 18 gauge (.0478 inch/1.214 mm) cold-rolled steel with a minimum 16 gauge
(.0598 inch/1.519 mm) cold-rolled steel welded frame. When metal doors are used on the exterior, they must be a minimum 16 gauge (.0598 inch/
1.519 mm) ‘A-60’ galvanized. When wood doors are used on the interior, they must be solid core wood veneer suitable for painting or better.

2500-150 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.01.F.1 All service area hardware to be satin stainless steel or satin chrome, as determined by the Designer. Public and guestroom area finishes must be
approved by Hilton.
2514.01.G Door Frame Requirements
When metal frames are used, they must be welded. Snap on trim and knock down frames are not allowed.
2514.01.H Door View Panels
Provide view panels in doors of rooms including fitness center, guest laundry, business center (if applicable), vending (if applicable), swimming pool,
etc. unless side lights are provided.
2514.01.I Doorstops
Provide doorstops for all doors.
2514.01.J Kick Plates
All back of house doors subject to heavy traffic must have stainless steel kick plates. Kick plates are not allowed on public or guestroom area doors
unless required otherwise in Sections 2501.00 through 2513.00.
2514.01.K Hinged Doors
Hinged doors must have lever hardware. For instances when panic hardware is required instead of lever hardware, refer to 2516.05.C.5.
2514.01.L Hinges
All doors must have a minimum of three commercial-grade hinges.
2514.01.M Doors & Door Hardware Style & Finish
All doors and hardware for doors to electrical and telephone closets, stairwells and other non-public spaces on guestroom floors must match, to the
extent possible, the style and finish of the guestroom entry doors.
2514.01.N Lock Cylinders
Lock cylinders must be master-keyed for use during construction only. Construction master key must be a type that is easily made inoperative when
locks are installed.
2514.01.O Electronic Locks
Electronic locksets are required in the following locations (deadbolt must be removed with the exception of the guestroom entry):
2514.01.O.1 Not Applicable to this Brand
2514.01.O.2 Each guestroom entry
2514.01.O.3 Business Center guest entrance (if unmanned) (if applicable)
2514.01.O.4 Fitness Center
2514.01.O.5 Indoor and outdoor swimming pool entry and secondary entries (exception: entry from secure outdoor patio)
2514.01.O.6 Guest Laundry
2514.01.O.7 Meeting Rooms/Ballrooms/Boardrooms

2500-151 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.01.O.8 Not Applicable to this Brand

2514.01.O.9 Computer/Telecom Room
2514.01.O.10 Linen Room
2514.01.O.11 Not Applicable to this Brand
2514.01.O.12 Executive Lounge
2514.01.O.13 Liquor Room/Storage
2514.01.O.14 Not Applicable to this Brand
2514.01.O.15 Not Applicable to this Brand
2514.01.O.16 Not Applicable to this Brand
2514.01.O.17 Luggage Room
2514.01.P Electronic Lock Vendors
Electronic locksets must be procured from Hilton-approved solutions and have the following minimum features:
2514.01.P.1 A mechanical override (hard key) is not allowed.
2514.01.P.2 An encoded card key/FOB must be used for operation.
2514.01.P.3 An audit/interrogation feature must be provided.
2514.01.P.4 The deadbolt must be engaged by a turn piece on the inside of the guestroom.
2514.01.P.5 The deadbolt and latch bolt must both retract when the inside lever is turned.
2514.01.P.6 Corridor side lever must remain in horizontal position when not in operation, and inside guestroom lever must remain in perpendicular position
when not in use.
2514.01.P.7 RFID/Radio frequency identification (contact-less) locks are required. Locks must also be Hilton BLE enabled (BLE chip installed) for integration
with the Hilton ‘Straight to Room’ program.
2514.01.P.8 Wireless interface capability with guestroom environment (thermostat) control system.
2514.01.Q Electronic Card Reader Location Requirements
Electronic card readers with electronic lock interfaces must be used in the following locations, where a nighttime security-fixed post is not possible at
the door:
2514.01.Q.1 Primary entry to the lobby.
2514.01.Q.2 Each secondary guest entrance to the guest corridors at lobby level.
2514.01.R Restricted Area Locking Devices
Restricted areas of the hotel must have an access-control system incorporated into door-locking devices. Approved devices are card access
systems, digital keypad systems or remotely-controlled electronic door latches. Areas that must be provided access-control devices include, but are
not limited to:

2500-152 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.01.R.1 Entrance to front office areas

2514.01.R.2 Back office areas that are accessible from guest corridors
2514.01.R.3 Team member entrance, if not monitored
2514.01.R.4 Not Applicable to this Brand
2514.01.R.5 Ballroom/Meeting Rooms Service Corridor
2514.01.R.6 Telephone operator's room
2514.01.R.7 General cashier's office
2514.01.R.8 Count room(s)
2514.01.R.9 Safety deposit box rooms
2514.01.R.10 Paymaster's office
2514.01.R.11 Security Dispatch office
2514.01.R.12 Exterior entrance doors
2514.01.R.13 Rooftops
2514.01.R.14 Luggage storage room(s)
2514.01.S Not Applicable to this Brand
2514.01.T Acoustic, Smoke Seals, Neoprene Silencers
All doors opening onto the guest corridor within the guestroom tower, including service elevator/lift lobby, linen rooms, vending and exit must have
seals in accordance to 2510.01.C.3.
2514.01.U Rooftop Exit Locking Requirements
All rooftop exits must be equipped with a panic bar or other releasing device, latching hardware and an alarm that is monitored in the security
dispatch office or PBX. These doors must have a sign on the inside face indicating the door is alarmed and to be used in emergency situations only,
if accessible to the public.
2514.01.V Internal Windowsill Finishes
Internal windowsills must be granite, quartz, natural stone or approved composite solid surface material. Wood, drywall, plastic laminate and metal
are not allowed.
2514.01.W Window Material Requirements
Windows must be standard aluminum with dual glazing and a finish compatible with other window trim. Extruded polymer (uPVC) windows are an
acceptable alternative when they have galvanized steel reinforcement (minimum 0.08”/2 mm thick) and minimum 0.106”/2.7 mm thick primary frame
and sash extrusions (exterior), are commercial rated, and have a 10 year warranty against fading. All window frame colors must coordinate.
2514.01.X Exterior Window Insulation

2500-153 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Exterior windows must be insulated. Frames must be thermally broken in areas where ASHRAE design temperature is below 32 °F/0 °C or above
82.4 °F/28 °C.
2514.01.Y Safety Bar Requirement
Glass panels, windows, glass doors, sidelights, etc. that extend to the floor in all areas must be shatterproof, be tempered glass, or be equipped with
a safety bar mounted at 3’-0”/900 mm above the finished floor.
2514.01.Z Window Air Infiltration
Windows must comply with a maximum air infiltration rate of 0.3 ft³ per square foot per minute or 5.5m3 per sqm per hour (7.1 kg/sqm per hour) at
DP of 30Pa, and with no water leakage at 6.5 psf (300Pa) differential, a U-value of 0.4 and with an allowable wind load of 105 lbs per ft²/47 kg per
m²/470 Pa.
2514.01.AA Architectural Films
Architectural films must meet the following requirements:
1. Class A ASTM E84 Fire Rating
2. Have pressure-sensitive adhesive (PSA) backing and this backing must have air release channels
3. Must be minimum 8 mil thickness Must be low VOC
4. Must feature 5,000 cycle or greater Taber Abrasion resistance
5. Must be able to conform and adhere to three-dimensional surfaces
6. Must be disposable in regular trash (non-hazardous)
7. Must be removable (may require use of heat)
8. Architectural films may be recovered with replacement architectural films not more than once.
2514.01.AB Public Area Operable Windows
Public area operable windows located above the ground floor are not allowed to open more than 4"/100 mm unless required otherwise by code.
Once opened, the window must remain in the open position without having to be propped open.

2514.02 Walls
2514.02.A Vinyl Wall covering
2514.02.A.1 All vinyl wall covering must meet the following requirements:
2514.02.A.1.a Class A ASTM E84-12c tunnel test (www.astm.org).
2514.02.A.1.b Not Applicable to this Brand
2514.02.A.1.c All wall covering adhesives must be strippable and must contain mildew inhibitors.
2514.02.A.1.d 20 oz. per linear yard/ 460 g per square meter, Type II or heavier must be used in corridors and public areas.
2514.02.A.1.e 15 oz. per linear yard /350 g per square meter, Type I or heavier must be used in guestrooms.
2514.02.A.1.f Not Applicable to this Brand
2514.02.A.1.g 54"/1.3 m

2500-154 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.02.A.1.h Fabric backing is required. Non-woven wallcoverings of paper backed vinyl can be used within niches and protected areas with Hilton
approval.
2514.02.A.1.i All wall coverings must contain an antimicrobial substance in the manufacturing process to safeguard against micro-organisms such as
bacteria, fungi and actynomycetes.
2514.02.A.1.j When microvented wallcovering is used it is required to meet ASTM E96-02, Method B. Minimum 21 ounce rated at 10 perms and
approximately 25,000 holes per square foot is required. A sample is required for review and approval from Hilton prior to ordering.
2514.02.A.2 Hotel must not install wall vinyl over existing wall vinyl in any areas of the hotel. Old wall vinyl must be completely removed before new wall vinyl
is installed.
2514.02.B Acrylic Knock-Down
2514.02.B.1 Acrylic knock-down is only permitted in guestrooms with prior approval.
2514.02.B.2 In areas with high humidity levels, 100 percent acrylic knock-down may be considered. Prior approval is required.
2514.02.B.3 Proposed products must have the following information forwarded to Hilton for approval:
2514.02.B.3.a Two samples (8”/200 mm x 8”/200 mm minimum) showing the specific color and texture of the knock-down finish must be submitted. If the
product is approved, one sample must be retained and one must be returned and must be kept on file at the jobsite for reference.
2514.02.B.3.b All submitted products must meet the following minimum performance characteristics and supportive documentation must be provided to
verify conformance.
2514.02.B.3.b.1 Perm rating of greater than 16 for the system, including basecoat, primers, texture coats, etc.
2514.02.B.3.b.2 Scrub resistance of a minimum of 2500 scrubs before failure ASTM D2486-06 (www.astm.org).
2514.02.B.3.b.3 Minimum dry film thickness of 10 mils or greater.
2514.02.B.3.b.4 VOC levels of 1.0 lbs. per gallon/120 grams per liter or less ASTM-D3960-05 (www.astm.org).
2514.02.B.3.b.5 Minimum of a five year product performance warranty and a five year warranty against mold and mildew growth. (The product must
have been in commercial use for a time period that meets or exceeds the factory-stated warranty period.)
2514.02.B.3.b.6 A product listing a “sealer” as part of the system is not permitted.
2514.02.B.3.c All submittals must be accompanied by Independent Laboratory Test Results to support manufacturer claims. Submitted Independent Lab
Test Results must be on the testing lab letterhead. Test results on the manufacturer’s letterhead will not be accepted.
2514.02.B.3.d Substitutions must all be submitted for review with sufficient time allowed for evaluation.
2514.02.B.3.e No product is to be considered approved until Hilton provides written approval during plan submittals and the installation approval until
installed and reviewed and approved on site.
2514.02.B.4 Wall finish using drywall mud or non-acrylic finishes with paint is not permitted in all instances.
2514.02.C Wall Tile

2500-155 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.02.C.1 Tile must be ceramic tile, stone or porcelain tile, minimum 1/4”/6 mm thick. Porcelain tile must have a rectified edge or pressed edge. Tiles must
be dimensionally accurate, flat and straight edged. Tile must conform to ISO 13006 2018-09 Types BI, BIa, BIIa, BIIb, BIII and can be either
calibrated pressed edge or rectified providing size tolerances of: ISO 10545-2 STRAIGHTNESS OF SIDES <0.15% / RECTANGULARITY
DEVIATION <0.15% / CURVATURE SURFACE FLATNESS DEVIATION <0.15%.
2514.02.C.2
Tile grout must be non-shrink-type epoxy or latex Portland cement to minimize staining and the minimum grout joint must comply with ISO and
ANSI guidelines. Non shrink epoxy must meet ANSI A118.3 minimum. 3/16" /5 mm is the maximum width allowed. Tile grout must be ISO 13888
Type CG2 minimum polymer modified cement and be anti-microbial, water resistant, anti-mold and color fast-efflorescence free.

2514.02.C.3 Tile must not be installed over old wall tile in any areas of the property. Old tile must be completely removed before new tile is installed. Thin tile
(1/4"/6mm thick) may be installed over existing tile in vertical wall applications only where critical room dimensions will not be impacted and must
be approved by Hilton Design.
2514.02.C.4 Not Applicable to this Brand
2514.02.C.5 Must pass ASTM C373 for water absorption and ASTM C650 for chemical resistance or must comply with ISO 10545 -3 Determination of Water
Absorption and ISO 10545-13 Chemical Resistance Class A cleaning chemicals / Class B acid bases.
2514.02.C.6 Must pass ASTM CTI 81-7D for stain resistance or must comply with ISO 10545-14 Stain Resistance Class 4 Minimum.
2514.02.C.7 Porcelain tile must be through-body color material or a glazed porcelain that meets Mohs scratch hardness minimum rating of 4.0 for wall
applications and C648 breaking strength for ceramic wall tile 120 - 230 lbs.
2514.02.C.8 Tile must pass ISO 10545-11 Crazing Resistance.
2514.02.D Stone
2514.02.D.1 All stone must be sealed.
2514.02.E Paint
2514.02.E.1 All paints must be low VOC (less than 50 VOC grams per liter) and low odor.
2514.02.E.2 Paint in high humidity areas must be satin or semi-gloss finish with a mildew-resistant formulation.
2514.02.E.3 Paint used in high contact areas must be satin or eggshell finish that is durable, washable and stain resistant.
2514.02.E.4 Not Applicable to this Brand
2514.02.E.5 Paint must be equal to Scuffmaster’s (www.scuffmaster.com) Scrubtough system, which is a water-base polyurethane acrylic coating for interior
walls fortified with cross linked polyurethane plastic and Microban antimicrobial protection with a scrub resistance (ASTM D2486) of 2,800 cycles.
2514.02.F Not Applicable to this Brand
2514.02.G Corner Guards
2514.02.G.1 Not Applicable to this Brand
2514.02.G.2 Not Applicable to this Brand

2500-156 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.02.G.3 Provide full height corner guards at outside corners in all high traffic public and guestroom areas. Corner guards must be a resilient vinyl to
coordinate with the wall color and must be adhesive mount. The flanges must be a maximum width of 1”/25 mm.

2514.03 Floors
2514.03.A Slip Resistance Requirements
2514.03.A.1 Tile must have a static coefficient of friction SCOF (ASTM-C1028-07e1; www.astm.org) of 0.6 wet or better or Dynamic Coefficient of Friction
DCOF (ASTM-A137.1) of .42 or better and a breaking strength (ASTM-C648-04, 2009; www.astm.org) of not less than 250 lbs or ISO equivalent.
2514.03.A.2 Kitchen floor tile must pass the Robert's wheel abrasion test or ISO equivalent for hotels/projects outside the US, and have a slip-resistance
coefficient of at least 0.6 when wet, or regional statutory standard.
2514.03.A.3 The following areas of the hotel require the designated test conditions:
2514.03.A.3.a Floor Location – Test Required
2514.03.A.3.a.1 Check-in – Dry
2514.03.A.3.a.2 Front door lobby on entry - Dry, when protected by 9'-10"/3 m minimum entrance barrier matting
2514.03.A.3.a.3 Front door lobby on entry - Wet, with no barrier matting
2514.03.A.3.a.4 Kitchen – Wet
2514.03.A.3.a.5 Restaurant/Bar – Wet
2514.03.A.3.a.6 Health Club Poolside – Barefoot
2514.03.A.3.a.7 Changing Rooms – Barefoot
2514.03.A.3.a.8 Guest bathroom floor – Barefoot
2514.03.A.3.a.9 Public Restrooms - Wet
2514.03.A.3.a.10 Bars/Restaurants/Executive Lounge Buffets - Wet
2514.03.A.4 A pendulum test is the most commonly used test method following any incident it must be the first point of reference in determining compliance.
Ramp tests cannot be carried out in-situ.
2514.03.A.5 Test condition requirements are as follows:
2514.03.A.5.a Dry Floor Surfaces – Pendulum skid resistance tester using a ‘Four S Rubber/Slider 96 Rubber’ slider (standard simulated shoe sole) must
achieve a Pendulum Test Value of 36 or higher. Any certification must indicate the type of rubber slider used.
2514.03.A.5.b Wet Floor Surfaces - Pendulum skid resistance tester using a Four S Rubber/Slider 55 Rubber/TRRL Rubber slider must achieve a
Pendulum Test Value of 36 or higher when the surface being tested is wet. Any certification produced for this floor type must indicate that it
is a ‘Wet Test’ and specify the type of rubber slider used.
2514.03.A.5.c Barefoot Surfaces - Pendulum skid resistance tester using a Slider 55 Rubber/TRRL Rubber slider (standard simulated barefoot pedestrian)
must achieve a Pendulum Test Value of 36 or higher when the surface being tested is wet. Any certification produced for this floor type must
indicate that it is a ‘Wet Test’ and specify the type of rubber slider used.

2500-157 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.03.A.5.d Minimum levels of slip resistance are identified below:

Min. Dry Re Min. Wet Re Min. Barefo
Test Type Comments
sults sults ot Result
Pendulum BS The most accurate test method a
36 36 36
7976:2002 vailable.
If this is the only test data it must
Ramp Test DI
R11 min 20˚ R11 min 20˚ N/A specify the ramp angle on the ce
N 51130
rtification.
If using this as the only test data
Ramp Test DI
N/A N/A B min 20˚ it must specify the ramp angle on
N 51097
the certification.
Surface Micro- Not to be used as a test result al
Roughness Te >20 μm >20 μm >20 μm one and must be used in conjunc
st tion with Ramp tests.

2514.03.A.6 Any floor surface must be in the possession of a Pendulum Coefficient of Friction (CoF) test certificate as set out by an accepted and recognized
international standard, such as but not limited to, BS 7976:2002, Australian Standard AS/NZS 4586:2004, CSIRO HB 197:1999.
2514.03.B Tile
* Allowed only where noted under 'Finish Options' of a particular area of the hotel under sections 2502.00-2513.00.
2514.03.B.1 Tile must be decorative non-slip or unpolished porcelain or natural stone tile, minimum 5/16”/8 mm thick with a rectified edge.
2514.03.B.2 Public area floor tile must be 18”/450 mm wide minimum. Rectangular-shaped or plank-shaped tiles are permitted. Small tile mosaics are
permitted for accents when the design is approved by Hilton.
2514.03.B.3 Not Applicable to this Brand
2514.03.B.4 Guestroom tile must be 16”/400 mm x 16”/400 mm minimum. Rectangular shaped tiles are permitted.
2514.03.B.5 Not Applicable to this Brand
2514.03.B.6 Not Applicable to this Brand
2514.03.B.7 Not Applicable to this Brand
2514.03.B.8 Not Applicable to this Brand
2514.03.B.9 Tile must not be installed over old floor tile in any areas of the hotel. Old tile must be completely removed before new tile is installed. Thin tile (1/
4"/ 6 mm thick) may be installed over existing tile in vertical wall applications only where critical room dimensions will not be impacted.
2514.03.B.10 Glazed ceramic tile is not allowed.
2514.03.B.11 Wall base must have a factory finish edge or approved alternate.

2500-158 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.03.B.12
Porcelain tile must be through-body color material or a glazed porcelain that meets Mohs scratch hardness minimum rating of 7.0.

2514.03.B.13 Must pass ASTM C373 for water absorption, frost and chemical resistant.
2514.03.B.14 Must pass ASTM CTI 81-7D for stain resistance.
2514.03.C Wood Flooring
* Allowed only where noted under 'Finish Options' of a particular area of the hotel under sections 2502.00-2513.00.
2514.03.C.1 Acrylic Impregnated Engineered Wood Flooring
2514.03.C.1.a Must be at least five-ply construction.
2514.03.C.1.b Plank width must be no less than 3”/75 mm.
2514.03.C.1.c A minimum five year commercial warranty is required.
2514.03.C.2 Hardwood Flooring
2514.03.C.2.a Hardwood flooring must be solid wood or engineered planks with a top ply of hardwood that can be refinished.
2514.03.C.2.b All visible surfaces must be free from splits, insect attacks, sapwood, shakes, irregular edges, large or unsound knots, spongy or brittle
heart, stains and any other defects.
2514.03.C.2.c A minimum five year commercial warranty is required.
2514.03.C.2.d Pre-finished planks are allowed.
2514.03.C.2.e Minimum thickness of solid timber finish in guestrooms is ½”/12 mm.
2514.03.C.2.f Minimum thickness of solid timber finish in public areas is ¾”/19 mm.
2514.03.C.2.g Multi-plank format or composite planks, e.g., printed surfaces or veneered finishes onto softwood or MDF backing structure, are not allowed.
2514.03.C.2.h Cork or approved metal expansion gaps/strips must be provided at maximum 16’-0” o.c./5 m centers to all timber floors in both directions.
2514.03.C.2.i Finished floor must be perfectly level, smooth and free of any visible defects, ripples, splits or gaps on completion.
2514.03.C.2.j Provide a sub-base in compliance with the flooring system, manufacturers, or specialty consultant’s recommendations. Wood must be laid
on approved substrate.
2514.03.C.2.k Supporting slab must be sufficiently dry to accept the timber finish with a relative humidity of less than 75 percent when tested with a
hygrometer.
2514.03.D Natural stone
* Allowed only where noted under 'Finish Options' of a particular area of the hotel under sections 2502.00-2513.00.
2514.03.D.1 Natural stone must have a static coefficient of friction SCOF (ASTM-C1028-07e1; www.astm.org) of 0.6 wet or better or Dynamic Coefficient of
Friction DCOF (ASTM-A137.1) of .42 or better.

2500-159 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.03.D.2 Any natural porous materials must be sealed after installation with a penetrating non-glossy sealer.
2514.03.D.3 Natural stone must be rectilinear, gauged with a micro-bevel.
2514.03.E Grout
2514.03.E.1 Natural stone grout must be non-shrink-type epoxy or latex portland cement to minimize staining and the minimum grout joint should comply with
ISO or ANSI guidelines. 3/16" /5 mm is the maximum width allowed.
2514.03.E.2 Cementitious grout must be sealed after installation.
2514.03.F Concrete
* Allowed only where noted under 'Finish Options' of a particular area of the hotel under sections 2502.00-2513.00.
2514.03.F.1 Concrete must be helicoptered, polished and sealed.
2514.03.F.2 Concrete strength must be a minimum of 4,000 PSI/27,850 kPa.
2514.03.F.3 Seal as recommended by manufacturer and sealer must be applied in three coats.
2514.03.F.4 Substrate must be dust free, free of cracks, level and sound concrete subfloor.
2514.03.F.5 Verify with manufacturer the appropriateness of substrate.
2514.03.F.6 Coefficient of friction must comply with all state and local codes for both wet and dry application.
2514.03.G Vinyl Flooring
* Allowed only where noted under 'Finish Options' of a particular area of the hotel under sections 2502.00-2513.00.All vinyl flooring must be DOP/
DEHP free.
* Enhanced Resilient Tile is not allowed for use without written review and approval by Global Design Services.
2514.03.G.1
Vinyl Sheet Flooring*

* Allowed only where noted under 'Finish Options' of a particular area of the hotel under sections 2502.00-2513.00.

2514.03.G.1.a Must be a commercial grade, slip resilient, sheet vinyl safety flooring with minimum 10 year warranty.
2514.03.G.1.b Thickness: 1/16”/2.0 mm minimum
2514.03.G.2 Vinyl Tile Flooring
* Allowed only where noted under 'Finish Options' of a particular area of the hotel under sections 2502.00-2513.00.
2514.03.G.2.a Must be a commercial grade, embossed vinyl tile flooring system. When installed in areas above guestrooms a noise-reducing impact
insulation underlayment system will be required. Not allowed in wet areas. LVT products must come with minimum 10 year Commercial
Wear Warranty, design selections must be approved by Hilton Global Design Services and meet the following minimum criteria :
1. Slip Resistance: ASTM D 2047 (>.65 wet/dry)
2. Flexibility: ASTM F 137

2500-160 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

3. Resistance to Heat: ASTM 1514

4. Resistance to Light: ASTM F 1515
5. Resistance to Chemical: ASTM F925
6. Radiant Flux: ASTM E648 (> 0.45 watts/cm2, NFPA Class 1)
7. Smoke Density: ASTM E662 (<450)
8. Standard Classification: ASTM F 1700, Class 3
9. Impact Insulation Class (AIIC): ASTM E-492-04. Minimum rating of 51, achieved by combination of LVT and underlayment as field tested.
10. Sound Transmission Class (STC): ASTM 90-04. Minimum rating of 50, achieved by combination of LVT and underlayment.
11. Thickness: 4.5 mm minimum
12. Wear layer: 0.5 mm (20 mil) minimum

2514.03.G.2.b Underlayment (LVT) System (areas above Guestrooms) with specification of 72IIC and 66STC
1. Must be a commercial grade, noise-reducing impact insulation underlayment system with minimum 10 year Commercial Warranty and
meet the following criteria or as required by the local municipality:
a. Thickness: 1.4 mm minimum
b. Radiant Flux: ASTM E648 (> 0.45 watts/cm2, NFPA Class 1)
c. Smoke Density: ASTM E662 (<450)
2514.03.H Carpet
2514.03.H.1 Carpet must meet the following criteria:
2514.03.H.1.a Fire level required: Bfl s1 to Cfl s1 level dependent upon carpet type.
2514.03.H.1.b Not Applicable to this Brand
2514.03.H.1.c Light fastness: ISO 105-B02, Minimum 5 is required.
2514.03.H.1.d Color fastness to water: ISO 105-E01, Minimum 4 is required.
2514.03.H.1.e Color fastness to rubbing: BS EN ISO 105-X31
2514.03.H.1.f Wear resistance: BS EN 1963 or ISO 4938
2514.03.H.1.g Appearance retention: BS 6659 results required or higher: 8 row Grade 3 9 row Grade 3 10 row Grade 3 - 3.5
2514.03.H.1.h Tuft anchorage: ISO 4919 9-10, newtons required or higher.
2514.03.H.1.i Flammability
2514.03.H.1.i.1 Methenamine Pill Test: BS 6307 or ISO 6925/CPSC FF-1-76
2514.03.H.1.i.2 Radiant Panel Test: EN 9245
2514.03.H.1.j Not Applicable to this Brand
2514.03.H.1.k Not Applicable to this Brand

2500-161 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.03.H.1.l Not Applicable to this Brand

2514.03.H.1.m Static electricity/Stroll test: ISO 6356, 2.5kV or less at 35 percent RH is required.
2514.03.H.1.n All carpet must pass TARR (Texture Appearance Retention Rating) of 2.5 – 3.0 or higher (Hexapod Test).
2514.03.H.1.o All nylon carpet must be stain treated with foam and heat set method.
2514.03.H.1.p International test certificates are required.
2514.03.H.2 Carpet must comply with the following minimum specifications:
2514.03.H.2.a
BROADLOOM CUT PILE: Guestrooms and Public Areas *

* Allowed only where noted under 'Finish Options' of a particular area of the hotel under sections 2502.00-2513.00.

2514.03.H.2.a.1 Construction: Tufted

2514.03.H.2.a.2 Machine Gauge: 1/10 Guestrooms and Public Areas
2514.03.H.2.a.3 Stitches per Inch: 10 – Guestrooms; 11.3 to 12 – Public Areas
2514.03.H.2.a.4 Finished Pile Height: .218” (7/32”) or greater for 32 oz. and .250” (1/4”) or greater for 36 oz.
2514.03.H.2.a.5 Face Yarn: 100 percent Solution Dyed Type 6 Nylon Branded or equivalent
2514.03.H.2.a.6 Not Applicable to this Brand
2514.03.H.2.a.7 Primary Backing: Woven polypropylene
2514.03.H.2.a.8 Secondary Backing: Woven polypropylene or attached cushion.
2514.03.H.2.a.9 Face Weight: 36 oz./yd.² for Public Areas; 32 oz./yd.² for Guestrooms
2514.03.H.2.b Not Applicable to this Brand
2514.03.H.2.c
BROADLOOM CUT AND LOOP/TIP-SHEAR LOOP: Guestrooms *

* Allowed only where noted under 'Finish Options' of a particular area of the hotel under sections 2502.00-2513.00.

2514.03.H.2.c.1 Construction: Tufted

2514.03.H.2.c.2 Machine Gauge: 31.05 dm
2514.03.H.2.c.3 Stitches per Inch: 10 - Guestrooms
2514.03.H.2.c.4 Pile height above backing: 0.6 cm/6.0 mm
2514.03.H.2.c.5 Face Yarn: 80/20

2500-162 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.03.H.2.c.6 Primary Backing: Woven polypropylene

2514.03.H.2.c.7 Secondary Backing: Woven polypropylene/Attached cushion in public areas only.
2514.03.H.2.c.8 Face Weight: 1,200 g/m² for Guestrooms, 1,000 g/m² for Public Areas
2514.03.H.2.c.9 Not Applicable to this Brand
2514.03.H.2.c.10 Yarn Count: R560/2
2514.03.H.2.d Not Applicable to this Brand
2514.03.H.2.e
MULTI LEVEL LOOP TIP: Guestrooms *

* Allowed only where noted under 'Finish Options' of a particular area of the hotel under sections 2502.00-2513.00.

2514.03.H.2.e.1 Construction: Loop

2514.03.H.2.e.2 Machine Gauge: 1/8 / 31.5/10cm
2514.03.H.2.e.3 Stitches per Inch: 10
2514.03.H.2.e.4 Tufted Pile Height: max 3/16, min 1/8
2514.03.H.2.e.5 Face Yarn: 80/20
2514.03.H.2.e.6 Primary Backing: Woven polypropylene
2514.03.H.2.e.7 Secondary Backing: Woven polypropylene or attached cushion.
2514.03.H.2.e.8 Face Weight: 32 oz./yd.²
2514.03.H.2.e.9 Not Applicable to this Brand
2514.03.H.2.e.10 Not approved for use in heavy traffic areas, guestrooms only
2514.03.H.2.f Not Applicable to this Brand
2514.03.H.2.g
BROADLOOM CYP (computer yarn placement): Guestrooms *

* Allowed only where noted under 'Finish Options' of a particular area of the hotel under sections 2502.00-2513.00.

2514.03.H.2.g.1 Construction: Tufted

2514.03.H.2.g.2 Machine Gauge: 25.2 dm
2514.03.H.2.g.3 Stitches per Inch: 8.5 - Guestrooms
2514.03.H.2.g.4 Finished Pile Height: 7.0 mm

2500-163 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.03.H.2.g.5 Face Yarn: 80/20

2514.03.H.2.g.6 Primary Backing: Woven polypropylene
2514.03.H.2.g.7 Secondary Backing: Woven polypropylene or attached cushion.
2514.03.H.2.g.8 Face Weight: 1,250 g/m² for Guestrooms
2514.03.H.2.h
CARPET TILE – Exhibit Areas Only *

* Allowed only where noted under 'Finish Options' of a particular area of the hotel under sections 2502.00-2513.00.

2514.03.H.2.h.1 Use of carpet tile must be pre-approved by Hilton.

2514.03.H.2.h.2 Not Applicable to this Brand
2514.03.H.2.h.3 Machine Gauge: 1/10” minimum, 5/64” minimum
2514.03.H.2.h.4 Stitches per Inch: 7 minimum
2514.03.H.2.h.5 Finished Pile Height: 0.123 minimum
2514.03.H.2.h.6 Not Applicable to this Brand
2514.03.H.2.h.7 Face yarn: 100% solution-dyed nylon or equivalent
2514.03.H.2.h.8 Primary Backing: Non-woven
2514.03.H.2.h.9 Secondary Backing: Option 1: Polyurethane Cushion. Option 2: Fiberglass reinforced thermoplastic composite with polyethylene
underlayment cushion, 5.3 lbs./2.4 kg density, 2 mm thickness. Installation method is glueless.
2514.03.H.2.h.10 Tufted Yarn Weight: 14 oz./yd.² to 40 oz./yd.²
2514.03.H.2.h.11 Not Applicable to this Brand
2514.03.H.2.h.12 Pile Density: 4,919 oz. per cubic yard minimum (face weight x 36 divided by thickness)
2514.03.H.2.i Not Applicable to this Brand
2514.03.H.2.j
AXMINSTER – Guestrooms *

* Allowed only where noted under 'Finish Options' of a particular area of the hotel under sections 2502.00-2513.00.

2514.03.H.2.j.1 Fiber: wool/nylon blend (80/20)

2514.03.H.2.j.2 Yarn Count: 2/47’s or 3/42 (2/52 for nylon construction)
2514.03.H.2.j.3 Tuft Density: 56 per square inch (49 for nylon)

2500-164 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.03.H.2.j.4 Dye Method: Premetalized dyes required

2514.03.H.2.j.5 Pitch: 7
2514.03.H.2.j.6 Finished pile height: .26 inch/6.5 mm
2514.03.H.2.j.7 Rows per Inch: 7/inch / 27.6/dm
2514.03.H.2.j.8 Total pile weight: 30.17 oz./yd.² / 1,023g/m²
2514.03.H.2.j.9 Total weight: 55 oz./yd.² / 1,865g/m²
2514.03.H.2.j.10 Backing: synthetic, jute (jute backing allowable only in stretch guestroom applications)
2514.03.H.2.k
AXMINSTER – Corridors *

* Allowed only where noted under 'Finish Options' of a particular area of the hotel under sections 2502.00-2513.00.

2514.03.H.2.k.1 Fiber: wool/nylon blend (80/20)

2514.03.H.2.k.2 Yarn Count: 2/47’s or 3/42 (2/52 for nylon construction)
2514.03.H.2.k.3 Tuft Density: 977 g per dm/63 per square inch
2514.03.H.2.k.4 Dye method: pre-metalized dyes required
2514.03.H.2.k.5 Pitch: 7
2514.03.H.2.k.6 Finished Pile Height: .250 to .281
2514.03.H.2.k.7 Rows per Inch: 9
2514.03.H.2.k.8 Total pile weight: 32-35 oz./yd.² (80/20), 29-32 oz./yd.² (nylon)
2514.03.H.2.k.9 Total weight: 60 – 63 oz./yd.² (80/20)
2514.03.H.2.k.10 Backing: synthetic
2514.03.H.2.l
AXMINSTER – Meeting Rooms, Pre-function Areas and Restaurants *

* Allowed only where noted under 'Finish Options' of a particular area of the hotel under sections 2502.00-2513.00.

2514.03.H.2.l.1 Fiber: wool/nylon blend (80/20)

2514.03.H.2.l.2 Yarn Count: 2/47’s or 3/42 (2/52 for nylon construction)
2514.03.H.2.l.3 Tuft Density: 63 per square inch
2514.03.H.2.l.4 Dye method: pre-metalized dyes required

2500-165 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.03.H.2.l.5 Pitch: 7
2514.03.H.2.l.6 Pile height: .250 to .281
2514.03.H.2.l.7 Rows per Inch: 9, adjust to meet industry standards with 3/42 yarn count
2514.03.H.2.l.8 Total pile weight: 36 - 40 oz./yd.² (80/20)
2514.03.H.2.l.9 Total weight: 60 - 66 oz./yd.² (80/20)
2514.03.H.2.l.10 Not Applicable to this Brand
2514.03.H.2.l.11 Backing: Synthetic
2514.03.H.2.m
AXMINSTER – Lobbies and Ballrooms *

* Allowed only where noted under 'Finish Options' of a particular area of the hotel under sections 2502.00-2513.00.

2514.03.H.2.m.1 Fiber: wool/nylon blend (80/20)

2514.03.H.2.m.2 Yarn Count: 2/47’s or 3/42 (2/52 for nylon construction)
2514.03.H.2.m.3 Tuft Density: 70 per square inch
2514.03.H.2.m.4 Dye method: pre-metalized dyes required
2514.03.H.2.m.5 Pitch: 7
2514.03.H.2.m.6 Finished pile height: .250 to .281
2514.03.H.2.m.7 Rows per Inch: 10, adjust to meet industry standards with 3/42 yarn count
2514.03.H.2.m.8 Total Pile Weight: 40 - 44 oz./yd.² (80/20)
2514.03.H.2.m.9 Total weight: 65 - 72 oz./yd.² (80/20)
2514.03.H.2.m.10 Backing: synthetic
2514.03.H.3 Tufted Broadloom Carpet
2514.03.H.3.a Not Applicable to this Brand
2514.03.H.3.b All nylon carpet must be stain treated with foam/spray and heat set method.
2514.03.H.3.c Not Applicable to this Brand
2514.03.H.3.d All carpet must be warrantied for wear at 10 percent fiber loss over 10 years.
2514.03.H.3.e Tufted carpet must have a primary and secondary backing (synthetic/polypropylene).
2514.03.H.4 Not Applicable to this Brand
2514.03.H.5 Carpet Pad (Underlay)

2500-166 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.03.H.5.a
Guestrooms and Suites:
Synthetic fiber pad must be minimum 32 oz. weight, 8.0 lb./ft³ density and 5/16" / 7.9 mm thickness. 100 percent SBR rubber cushion must
be a textured flat construction with minimum 64 oz. weight and 21 lb./ft³ density. Froth polyurethane cushion must be minimum 1/4" / 6 mm
thickness and 10 lb./ft³ density.

Public Areas:
100 percent SBR rubber must be a flat construction with minimum 1/4" / 6 mm thickness and 22 lb./ft³ density. Froth polyurethane cushion
must be minimum 1/5" / 5 mm thickness and 12 lb./ft³ density.

2514.03.H.5.b Attached cushion must be frothed polyurethane with minimum 3/32" / 2.38 mm thickness and 18 lbs./ft³ density. All attached cushion must
be factory applied. When installing goods with attached cushion, a premium multi purpose adhesive must be used. A premium seam sealer
must be used on all seams. A premium edge sealer must be used on all edges that abut a hard surface.
2514.03.H.5.c All carpet pad must be Class II for guestrooms and suites and Class III for public areas, with a manufacturer's level of contract/commercial
grade.
2514.03.H.5.d Carpet padding must be replaced at the same time as the carpet.
2514.03.H.5.e Guestrooms - Textile fibers needled to a polypropylene web, a blend of hair and natural jute fibers, 357 g/m² (40 oz/yd²), thickness of 10.5
mm.
2514.03.H.6 Broadloom Installation
2514.03.H.6.a All carpet installed over padding must be power stretched except in double glue-down installations.
2514.03.H.6.b Direct glue down installation is allowed in office areas only. Jute backing is not allowed.
2514.03.H.6.c Not Applicable to this Brand
2514.03.H.6.d Maximum of one seam allowed in each guestroom.
2514.03.H.6.e Not Applicable to this Brand
2514.03.H.6.f Meeting space, public space and corridor carpet must be glued down as high traffic and equipment may adversely affect normal wear. Must
be installed according to manufacturer's instructions.
2514.03.H.7 Carpet Tile Installation
2514.03.H.7.a Comply with manufacturer’s instructions and recommendations. Use manufacturer’s recommended adhesives.
2514.03.H.8 Printed carpet is not allowed.
2514.03.H.9 Hand Tufted Rug Specifications
2514.03.H.9.a
4.5 Pound Hand Tufted Rug Specifications - Guestrooms and Suites

2500-167 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Quality: 4.5 pound

Yarn Content: 100 percent NZ wool

Yarn Count: 380 Tex, 1/80s Dewsbury

Yarn Twist/10 cm: 130 twists

Ply Twist/10 cm: 11.4 twists

Total Weight: 3,920 gm/m2

Gross Yarn Weight: 2,440 gm/m2

Pile Height: 9-10 mm

No of rows/10 cm: 19-20

No of stitches/10 cm: 21

No of ends/insertion: 4

Primary backing : Basket Weave

60 percent cotton, 40 percent polyester

26 x 26 per inch

Width: 620 cm

Weight: 326 gm/m2

Secondary backing: Leno Weave

Warp - 100 percent cotton

2500-168 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Weft - 90 percent cotton, 10 percent polyester

12 x 6 per inch

Width: 300 cm

Weight: 61 gm/m2

Latex: Natural rubber latex based compound

A non-skid pad or backing is required.

Mothproofing: Mystox CMP

2514.03.H.9.b 5.5 Pound Hand Tufted Rug Specifications - Guest Corridors

Quality: 5.5 pound
Yarn Content: 100 percent NZ wool
Yarn Count: 380 Tex, 1/80s Dewsbury
Yarn Twist/10 cm: 130 twists
Ply Twist/10 cm: 11.4 twists
Total Weight: 4,460 gm/m2
Gross Yarn Weight: 2,980 gm/m2
Pile Height: 11-12 mm
No of rows/10 cm: 20-21
No of stitches/10 cm: 23
No of ends/insertion: 4
Primary backing : Basket Weave
60 percent cotton, 40 percent polyester
26 x 26 per inch
Width: 620 cm
Weight: 326 gm/m2
Secondary backing: Leno Weave
Warp - 100 percent cotton
Weft - 90 percent cotton, 10 percent polyester
12 x 6 per inch

2500-169 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Width: 300 cm
Weight: 61 gm/m2
Latex: Natural rubber latex based compound
A non-skid pad or backing is required.
Mothproofing: Mystox CMP
2514.03.H.9.c
6.5 Pound Hand Tufted Rug Specifications - Public Areas (Lobby, Meeting Facilities, Food and Beverage Outlets)

Quality: 6.5 pound

Yarn Content: 100 percent NZ wool

Yarn Count: 380 Tex, 1/80s Dewsbury

Yarn Twist/10 cm: 130 twists

Ply Twist/10 cm: 11.4 twists

Total Weight: 5,000 gm/m2

Gross Yarn Weight: 3,525 gm/m2

Pile Height: 13-14 mm

No of rows/10 cm: 18-19

No of stitches/10 cm: 26-27

No of ends/insertion: 4

Primary backing : Basket Weave

60 percent cotton, 40 percent polyester

26 x 26 per inch

2500-170 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Width: 620 cm

Weight: 326 gm/m2

Secondary backing: Leno Weave

Warp - 100 percent cotton

Weft - 90 percent cotton, 10 percent polyester

12 x 6 per inch

Width: 300 cm

Weight: 61 gm/m2

Latex: Natural rubber latex based compound

A non-skid pad or backing is required.

Mothproofing: Mystox CMP

2514.04 Ceilings
2514.04.A Height
In no case may any ceiling be less than 7’-6”/2.3 m. Local codes may require higher ceilings than noted.
2514.04.B Paint
2514.04.B.1 Painted ceilings in public areas must have a smooth or light sand finish.
2514.04.B.2 Guestroom ceilings must have a smooth painted finish.
2514.04.B.3 Guestroom bathroom ceilings must have a latex enamel, semi-gloss paint.
2514.04.B.4 Not Applicable to this Brand
2514.04.B.5 All paints must be low VOC (less than 50 VOC grams per liter) and low odor.
2514.04.B.6 Paint in high humidity areas such as guestroom bathrooms must be washable and have a mildew resistant finish.
2514.04.C Acoustic Ceiling Tile (ACT)

2500-171 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.04.C.1 Tile in public areas must be 2'-0"/600 mm x 2'-0"/600 mm premium tegular (reveal) edge tiles. Alternate sizes must be approved by Hilton.
2514.04.C.2 12”/300 mm x 12”/300 mm and 24”/600 mm x 48”/1.2 m tiles are not allowed in any public spaces.
2514.04.C.3 Maximum of 30 percent of the ceiling area is permitted to be ACT in public areas.
2514.04.C.4 Concealed spine acoustical tile ceilings are not allowed in public areas.
2514.04.C.5 Not Applicable to this Brand
2514.04.C.6 Not Applicable to this Brand
2514.04.C.7 All exposed ceiling grid systems must be narrow spline, 9/16”/15 mm maximum width, and must match the color of the ceiling tile.
2514.04.C.8 Grid systems in indoor pools must include a painted aluminum grid and vinyl coated, moisture-resistant tiles. All hanger wires must be stainless
steel.
2514.04.C.9 Mineral fiber tiles are not allowed in humid environments.
2514.04.C.10 Acoustic ceiling tile is not allowed in guestroom corridors.
2514.04.C.11 Acoustic ceiling tile is not allowed in guestrooms.
2514.04.C.12 Kitchen ceilings must be 2’-0”/600 mm x 4'-0”/1.2 m washable plastic or fiberglass tile ceiling with aluminum suspension system.
2514.04.D Acoustical Panels
2514.04.D.1 Acoustical panels in ballrooms must be a minimum 48” x 96”/1.2 m x 2.4 m with tight butt joints.
2514.04.D.2 Maximum of 50 percent of the ceiling area is permitted to be acoustical panels in ballrooms.
2514.04.D.3 Acoustical panels in restaurants and front desk area must be a minimum 48” x 48”/1.2 m x 1.2 m with spineless, tight grid.
2514.04.D.4 Maximum of 30 percent of the ceiling area is permitted to be acoustical panels in restaurants and front desk areas.

2514.05 Acoustical Performance

2514.05.A Not Applicable to this Brand
2514.05.B Not Applicable to this Brand
2514.05.C Not Applicable to this Brand
2514.05.D Not Applicable to this Brand
2514.05.E Pre-development Noise Surveys
2514.05.E.1 Prior to commencement of the project, a minimum of 24 hours continuous monitoring must be undertaken at a number of locations around the
development site.
2514.05.E.2 Data must be collected to enable:
2514.05.E.2.a Significant existing noise and vibration sources to be identified
2514.05.E.2.b Noise levels incident on each façade of the hotel development throughout the day to be determined
2514.05.E.2.c Resultant vibration levels within the development to be estimated

2500-172 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.05.E.2.d Pre-existing background noise levels to be established (where required by local codes)
2514.05.F External Noise Intrusion
2514.05.F.1 External building fabric, including any ventilators, must be designed and built to ensure that the following internal noise levels are not exceeded
due to any regularly occurring external noise source.

2514.05.F.2
Measurements of noise within the hotel must be taken during the noisiest two hour period of the day, as identified in the noise survey.

Room External Intrusion Noise Level

Guestroom
35dB LAeq,16h
Daytime (07:00 – 23:00):
30dB LAeq,8h / 40dB LAmax(fast) *
Night-time (23:00 – 07:00):
Meeting/function rooms 32dB LAeq,5min

Bar/restaurant/breakout 38dB LAeq,5min

Executive lounge 35dB LAeq,5min

Lobby/reception/guest corridors 42dB LAeq,5min

Toilets/Team member changing 40dB LAeq,5min

Fitness center 40dB LAeq,5min

Spa 38dB LAeq,5min

Offices 38dB LAeq,5min

* For hotels on or close to major international airports, maximum noise levels due to aircraft may be
relaxed to 50dB LAmax(fast) subject to permission from Hilton.

2514.05.F.3 Equipment installations must be designed and installed to ensure that atmospheric noise does not result in the above internal values being
exceeded.
2514.05.G Internal Sound Insulation
2514.05.G.1 Sound insulation between vertically and horizontally adjacent spaces, including crosstalk via ductwork and service risers, must achieve the
minimum levels of performance set out in Section 2514.05.N. Performance targets are set as in-situ values for airborne and impact sound
insulation. Sound insulation performance must be demonstrated to Hilton by means of an agreed program of pre-completion testing.

2500-173 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.05.G.2 Performance targets are set as in-situ values for airborne and impact sound insulation. Sound insulation performance must be demonstrated to
Hilton by means of an agreed program of pre-completion testing.
2514.05.G.3 Numerically, the sound insulation performance descriptors of weighted sound reduction (R R’ )[1] and sound transmission class (STC, ASTC)[2]
w w
are generally equivalent. Within this document, therefore, the parameters are considered directly interchangeable.

1
BS EN ISO 140-4: 1998 ‘Acoustics – Measurement of sound insulation in buildings and of building elements – Part 4: Field measurements of
airborne sound insulation between rooms’ and weighted according to BS EN ISO 717-1: 1997 ‘Acoustics – Rating of sound insulation in buildings
and of building elements - Part 1: Airborne sound insulation’
2
Apparent sound transmission class measured in accordance with ASTM E90: 2009 ‘Standard Test Method for Laboratory Measurement of
Airborne Sound Transmission Loss of Building Partitions and Elements’ and weighted as described in ASTM E413-10 Classification for Rating
Sound Insulation
2514.05.G.4 The airborne sound insulation targets are achieved by constructions achieving laboratory-tested sound reduction values, i.e. Rw or STC, of
around 5dB greater (masonry constructions) and around 10dB greater (lightweight constructions) than the in-situ requirement.
2514.05.G.5 All due account must be taken of flanking elements, e.g. external walls and ceiling voids, and junction detailing which might otherwise
compromise the overall sound insulation.
2514.05.G.6 Sound insulation between a guestroom and its ensuite is controlled by the door. Notwithstanding, the partition construction must be capable of
achieving sound reduction Rw/STC 45dB.
2514.05.G.7 Where rooms require enhanced acoustic privacy from entrance lobbies or corridors, doors and frames must be of a design that has been proven
by laboratory testing (with full supporting documentation being made available to Hilton ) to achieve the following minimum performance
standards.
Weighted Sound Reduction Index
Room
of Doors, Rw or STC
Guestroom entrance 32dB
(within 5m of elevator/lift lobby) (35dB)
Meeting/function room entrance 35dB
Executive lounge 30dB
Offices 30dB

2514.05.G.8 Doors connecting guestrooms must be designed and installed to achieve sound reduction values listed in Section 2514.05.N.
2514.05.G.9 Other than where occurring between guestrooms, partitions containing a door are unlikely to achieve sound reduction performances specified in
Section 2514.05.N. In this case, the partition construction must be selected so as to be capable of achieving in-situ performance, i.e. R’w or
ASTC, at least 10dB greater than the door performance above. For example, the partition containing a guestroom access door must be designed
to achieve minimum R’w/ASTC 42dB. Owing to the relative internal dimensions of corridors and stairwells, in-situ testing of guestroom doors will
not be undertaken.

2500-174 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.05.G.10 Toilets serving lobbies, lounges, restaurants and bars must be accessed via an acoustically lined lobby, preferably with doors at either end.
Electric hand-driers must not be mounted on walls shared with noise sensitive areas.
2514.05.G.11 Sound insulation performance of sliding glass doors must reflect the sensitivity of the adjoining rooms and must, therefore, be clarified on a
project basis. Unless otherwise stated, sliding glass doors must be capable of achieving sound reduction Rw/STC 30dB and must be installed in
accordance with the supplier’s instructions in order to maximize the in-situ sound insulation.
2514.05.H Internal Noise Sources
2514.05.H.1
Airborne and structure-borne noise from building services (including equipment rooms) must not exceed the following values within occupied
spaces.

Room External Intrusion Noise Level, Leq

Guestroom NR25
Guestroom bathroom NR35
Meeting/function rooms NR30
Bar/restaurant/breakout NR35
Executive lounge NR35
Lobby/reception/guest corridors NR40
Public Restrooms NR40
Team member toilets/changing NR45
Fitness Center NR40
Spa NR35
Offices NR35
BOH/service areas NR40 – 45

2514.05.H.2 Building services noise must not contain any feature, such as knocking, rattling or whistling, that is likely to attract attention.
2514.05.H.3 Waste systems, rainwater pipes and general plumbing must be treated to ensure that maximum breakout noise levels are controlled to levels at
least 5dB below the corresponding building services noise level for the room through which it passes.
2514.05.H.4 Elevators/lifts must be designed and shafts constructed to ensure that noise associated with any part of the elevator/lift cycle (including door
operation) does not exceed the values listed below.
Room Noise from elevator/lift, LAmax,FAST

Guestroom 25dB

2500-175 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Meeting/function rooms 30dB

Bar/restaurant 35dB

Executive lounge 30dB

Offices 40dB

Elevator/lift lobbies 50dB

Escalator 55dB(A)

2514.05.I Control of Reverberant Noise

2514.05.I.1 Acoustically absorbent finishes must be installed within common areas from which direct access is gained to guestrooms, with suitable conditions
being provided by fitting standard carpet and pad. Where corridors have no carpet, acoustically absorbing ceiling and/or wall linings must be
provided.
2514.05.I.2 In other areas, finishes must be designed and installed to ensure that the following reverberation times are not exceeded at positions normally
occupied by guests or at staff workstations. Values of reverberation time must be determined as the arithmetic average of octave band values
from 500 Hz to 2 kHz, inclusive.
Maximum reverberation times,
Room
seconds
Meeting/function room 0.8
Lobby/reception 1.5
Bar/restaurant 1.0
Executive lounge 0.8
Spa 1.0

2514.05.J Adjoining Demises

2500-176 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.05.J.1 Building fabric must be designed and built to ensure that noise transfer from any adjoining demise is controlled to the levels shown below, or
lower.
Room Adjacent Demise Intrusion Noise Level

Guestroom 25dB LAeq,5min and 35dB LAmax(fast)

Meeting/function rooms NR25 Leq,5min

Bar/restaurant NR30 Leq,5min

Lobby/reception/guest corridors NR30 Leq,5min

Offices NR30 Leq,5min

2514.05.K External Noise Emissions

2514.05.K.1 Noise levels at the nearest affected receiver must comply with the requirements of the local authority or attain a noise level not exceeding 50dB
LAeqat the site boundary or 45dB LAeqin public areas, whichever is the more stringent. Local codes may involve comparison with pre-
development ambient noise conditions. Refer to Section 2514.05.E.
2514.05.K.2
Refer to Section 2514.05.G to ensure suitable control of self-noise impact on the building.

2514.05.L Vibration/Structure-BORNE Noise

2514.05.L.1 All equipment (whether located in equipment rooms or occupied spaces), elevator/lifts, elevator/lift motors and ductwork/pipe work systems must
be isolated from the building structure in order to ensure that vibration within the floor of any occupied room is controlled to a level not exceeding
0.05ms-2 in any direction (vertical or horizontal), when measured and evaluated in accordance with ISO 2631-2:2003 ‘Mechanical vibration and
shock - Evaluation of human exposure to whole-body vibration - Part 2: Vibration in buildings (1 Hz to 80 Hz)’.
2514.05.L.2 More specific guidance is provided within BS6472:1992 ‘Evaluation of human exposure to vibration in buildings (1 Hz to 80 Hz)’, or ANSI
S2.71-1983 (R2006) ‘Mechanical vibration and shock -- Evaluation of human exposure to whole-body vibration -- Part 2: Vibration in buildings (1
Hz to 80 Hz)’
2514.05.L.3 Refer to Section 2514.05.H.
2514.05.M Special Conditions
2514.05.M.1 Rainfall Noise
2514.05.M.1.a
Noise from rainfall on lightweight or glass roofs must be designed so to not exceed the following levels under a rainfall rate of 40mm/h.
Calculations demonstrating compliance must be submitted to Hilton upon request.

2500-177 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Room Rainfall Noise Level, Leq

Guestroom, including bathroom NR40
Meeting/conference rooms NR45
Bar/restaurant NR50
Lobby/reception/guest corridors NR50
Offices NR45

2514.05.M.1.b In regions where such rainfall, or heavier, occurs frequently, more stringent criteria may be applicable.
2514.05.M.1.c Refer to Section 2514.05.H for requirements for rainwater pipes.
2514.05.M.2 Groundborne Vibration
2514.05.M.2.a Development of sites located above or close to potential sources of groundborne vibration, e.g. roads carrying a high percentage of heavy
goods traffic and surface/ underground railway lines, must ensure that resultant vibration and/or re-radiated noise levels within occupied
rooms does not exceed the values listed below.
Tactile Vibration in Floors, Vibration Dose Value m/s Re-radiated Noise, LAmax,f
Room 1.75
x, y or z-axes ast

Guestroom, includi 0.2 to 0.4 (07.00h – 23.00h)

35dB
ng bathroom 0.1 to 0.2 (23.00h – 07.00h)

Meeting/conferenc
0.2 to 0.4 (07.00h – 23.00h) 35dB
e rooms

Bar/restaurant 0.2 to 0.4 (07.00h – 23.00h) 40dB

Lobby/reception/g
0.2 to 0.4 (07.00h – 23.00h) 40dB
uest corridors

Offices 0.4 to 0.8 (07.00h – 23.00h) 50dB

2514.05.M.2.a.1 Refer to BS6472:2008 ‘Evaluation of human exposure to vibration in buildings Part 1: Vibration sources other than blasting’.

2514.05.N Sound Insulation Matrices

2514.05.N.1 The following matrix lists required in-situ airborne sound insulation between adjacencies (walls and floors), dB R’ [3] /ASTC[4]. Performance must
w
be tested upon completion.

2500-178 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Exec
Loun
Gues Restaurant, Meeting, Tra
Equip. rm. / ri Corridor, Function R ge, B Fitness Ct WC/ Chang Kitchen, Lau
troo Bar, Game R ining, Board Office
ser or storage no door oom us. C r, Spa e Room ndry
m oom Rms
ente
r
Guestroom 55dB 60dB 60dB 60dB 60dB 60dB 60dB 60dB 60dB 60dB 65dB
Equipment room/riser o
- 45dB 45dB 45dB 50dB 50dB 45dB 50dB 45dB 40dB
r storage
Corridor - no door - 45dB 45dB 45dB 45dB 45dB 45dB 45dB 50dB
50dB** (no
Restaurant, Bar 40dB 45dB 55dB 55dB 45dB 50dB 45dB
door)
50dB** (no
Function Room 50dB* 55dB 55dB 45dB 55dB 45dB
door)
Meeting, Board, Trainin
50dB* 50dB 50dB 50dB 50dB 55dB
g Rooms
Executive Lounge/ Busi
50dB 50dB 50dB 50dB 55dB
ness Center
Fitness Center/Spa - 50dB 45dB 55dB

Office 45dB 50dB 55dB

WC/ Changing Room Gu

40dB 45dB
estroom

Kitchen, Laundry -
* Applies to fixed partition. Moveable partitions must have minimum acoustic rating 3dB lower.
** Doors to kitchens cannot be fitted with seats for reasons of accessibility and hygiene. Where there is a door, walls must be constructed to achieve R'w 40dB
minimum.
3
Apparent weighted sound reduction index measured in accordance with BS EN ISO 140-4: 1998 ‘Acoustics – Measurement of sound insulation in buildings and
of building elements – Part 4: Field measurements of airborne sound insulation between rooms’ and weighted according to BS EN ISO 717-1: 1997 ‘Acoustics –
Rating of sound insulation in buildings and of building elements – Part 1: Airborne sound insulation’
4
Apparent sound transmission class measured in accordance with ASTM E90: 2009 ‘Standard Test Method for Laboratory Measurement of Airborne Sound
Transmission Loss of Building Partitions and Elements’ and weighted as described in ASTM E413-10 ‘Classification for Rating Sound Insulation’

2514.05.N.2 The following matrix lists required impact sound insulation to rooms (floors), dB L [5]
nT,w . Performance must be tested upon completion.

2500-179 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Space Above
Meeting, Boar Executive Lo
Space Below Guestro Restaurant, Bar, Function Roo WC/ Changin Fitness Ce Kitchen, laun
d, Training R unge, Busine Office
om Game Room m g Room nter, Spa* dry, bar store
ooms ss Center
Guestroom 50dB 45dB 45dB 50dB 50dB 50dB 50dB
Restaurant, Ba
r
Function Room
Meeting, Boar
d, Training Roo 55dB
ms * **
Executive Loun
ge, Business C
enter
Fitness Center,
55dB
Spa
Office 60dB
* Hotel layouts must avoid arrangement of health clubs and spas (including pools) above noise sensitive spaces unless all due measures are employed to control
transfer of structure-borne sound to below.

** Impact sound levels within kitchens, laundries and storages are not of concern. Where these areas occur above sensitive areas, the corresponding impact
sound level must be improved, i.e., lowered by at least 10dB. Installation of floating concrete/screed floors is highly recommended.

5
Weighted standardized impact sound pressure level measured in accordance with BS EN ISO 140-7: 1998 ‘Acoustics – Measurement of sound insulation in
buildings and of building elements – Part 7: Field measurements of impact sound insulation of floors’ and weighted according to BS EN ISO 717-2: 1997
‘Acoustics – Rating of sound insulation in buildings and of building elements – Part 2: Impact sound insulation’

2514.05.N.3 The following matrix lists required impact sound insulation to rooms (floors), dB FIIC[6]. Performance to be tested upon completion.
Space Above
Meeting, Executive
Space Belo Restauran WC/ Cha Fitness Kitchen, l
Guest Function Board, T Lounge,
w t, Bar, Ga Office nging Ro Center, aundry, b
room Room raining Business
me Room om Spa* ar store
Rooms Center
Guestroom 60dB 65dB 65dB 60dB 60dB 60dB 60dB
Restaurant, * **
55dB
Bar

2500-180 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Function R
oom
Meeting, B
oard, Traini
ng Rooms
Executive L
ounge, Bus
iness Cente
r
Fitness Ce
55dB
nter, Spa
Office 50dB
*Hotel layouts must avoid arrangement of health clubs and spas (including pools) above noise sensitive spaces unless all due measures are employed to control
transfer of structure-borne sound to below.

**Impact sound levels within kitchens, laundries and stores are not of concern. Where these areas occur above sensitive areas, the corresponding impact sound
level must be improved, i.e. lowered, by at least 10dB. Installation of floating concrete/screed floors is highly recommended.

6
Field impact insulation class determined in accordance with ASTM E1007 – 04e1 ‘Standard Test Method for Field Measurement of Tapping Machine Impact
Sound Transmission Through Floor-Ceiling Assemblies and Associated Support Structures’ and ASTM E989 – 06 ‘Standard Classification for Determination of
Impact Insulation Class (IIC)’

2514.06 Mechanical
2514.06.A HVAC System Types
2514.06.A.1
HVAC System requires mechanically controlling indoor air quality (temperature, humidity, purity and circulation) to obtain comfort levels in the
desired areas of building in a cost effective manner. Refer to the Environmental Conditions Matrix below:

2500-181 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Ventilation Air Q
Internal Conditions1 Pressure Relationships2
uantity3
Acoustica
Fresh l Rating
Differentia Exhaus
Location Summer Winter Type Air Su
l t Rate
pply
R R CF/M- CF/M-S
Tdb Tdb Pos/Neg/Neu Inches
H% H% SF (L/ F (L/S- NR
F(C) F(C) t w.g. (Pa)
Max Min S-SM) SM
73 72 0.30
Vestibule 55 30 Pos 0.02 (5) -- 40
(23) (22) (1.4)
73 72 0.30
Atrium 55 30 Pos 0.02 (5) -- 40
(23) (22) (1.4)
73 72 0.30
Lobby 55 30 Pos 0.02 (5) -- 40
(23) (22) (1.4)
73 72 0.30
Front Desk 55 30 Neut -- -- 40
(23) (22) (1.4)
73 72 0.30
Concierge 55 30 Neut -- -- 40
(23) (22) (1.4)
73 72 0.30
Luggage Room 55 -- Neut -- -- 40
(23) (22) (1.4)
73 72 0.30
Bellman's Desk 55 -- Neut -- -- 40
(23) (22) (1.4)
73 72 0.30
Valet Desk 55 -- Neut -- -- 40
(23) (22) (1.4)
73 72 0.06 50 (1
Public Restrooms 55 30 Neg 0.02 (5) 40
(23) (22) (0.3) 2.5)5
73 72 0.70
Restaurant 55 30 Neg 0.02 (5) -- 35
(23) (22) (3.4)
73 72 0.70
Complimentary Area 55 30 Neg 0.02 (5) -- 35
(23) (22) (3.4)
73 72 0.70
Bar 55 30 Neg 0.02 (5) -- 35
(23) (22) (3.4)
73 72 0.70
Buffet 55 30 Neg 0.02 (5) -- 35
(23) (22) (3.4)
73 72 0.70
Café 55 30 Neg 0.02 (5) -- 35
(23) (22) (3.4)
80 68 0.06
Food Prep/Kitchen 60 -- Neg 0.02 (5) 0.7 (3.5) 35
(27) (20) (0.3)
Food and Beverage Stor 78 68 0.12
60 -- Neg 0.02 (5) -- 40
age (26) (20) (0.6)

2500-182 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Ventilation Air Q
Internal Conditions1 Pressure Relationships2
uantity3
Acoustica
Fresh l Rating
Differentia Exhaus
Location Summer Winter Type Air Su
l t Rate
pply
R R CF/M- CF/M-S
Tdb Tdb Pos/Neg/Neu Inches
H% H% SF (L/ F (L/S- NR
F(C) F(C) t w.g. (Pa)
Max Min S-SM) SM
73 72 0.24
Sundries/Gift Shop 55 -- Neut -- -- 40
(23) (22) (1.2)
78 68 0.06
Vending Area 60 -- Neg 0.02 (5) 40
(26) (20) (0.3)
73 72 0.25
Executive Lounge 55 30 Neg 0.02 (5) -- 35
(23) (22) (1.3)
78 68 0.17
Guest Laundry 60 -- Neg 0.02 (5) 40
(26) (20) (0.9)
73 72 0.72
Ballrooms 55 30 Neut -- -- 30
(23) (22) (3.4)
73 72 0.72
Meeting Rooms 55 30 Neut -- -- 30
(23) (22) (3.4)
73 72 0.72
Boardrooms 55 30 Neut -- -- 30
(23) (22) (3.4)
73 72 0.72
Pre-function Areas 55 30 Pos 0.02 (5) -- 40
(23) (22) (3.4)
73 72 0.08
Business Center 55 30 Neut -- -- 35
(23) (22) (0.4)
Meeting Registration De 73 72 0.08
55 30 Neut -- -- 35
sk (23) (22) (0.4)
73 72 0.08
Coat Room 55 30 Neg 0.02 (5) -- 35
(23) (22) (0.4)
Meeting/Ballroom Storag 78 68 0.08
60 -- Neg 0.02 (5) -- 35
e (26) (20) (0.4)
73 72 0.08
Satellite Pantry 55 -- Neg 0.02 (5) -- 35
(23) (22) (0.4)
82 82 0.48
Pool/Whirlpool 60 60 Neg 0.02 (5) 0.5 (2.5) 40
(28) (28) (2.4)
Guest Locker Room/Toil 78 68 0.06 0.25
60 -- Neg 0.02 (5) 40
ets (26) (20) (0.3) (1.25)
72 69 0.26 0.26
Fitness Center 55 -- Neut -- 40
(22) (20) (1.25) (1.25)

2500-183 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Ventilation Air Q
Internal Conditions1 Pressure Relationships2
uantity3
Acoustica
Fresh l Rating
Differentia Exhaus
Location Summer Winter Type Air Su
l t Rate
pply
R R CF/M- CF/M-S
Tdb Tdb Pos/Neg/Neu Inches
H% H% SF (L/ F (L/S- NR
F(C) F(C) t w.g. (Pa)
Max Min S-SM) SM
Spa4 -- -- -- -- Neut -- -- -- --
Elevator 70 55 70 -- Neut -- -- -- --
73
72 0.06
Guestroom Corridor (2 55 30 Pos 0.02 (5) -- 40
(22) (0.3)
3/)
Executive Guestroom Co 73 72 0.06
55 30 Pos 0.02 (5) -- 40
rridor (23) (22) (0.3)
Ballroom Service Corrid 78 68 0.06
60 -- Neg 0.02 (5) -- 40
or (26) (20) (0.3)
Exit Stairs N/C N/C N/C -- Neut -- -- -- --
73 72 0.11
Guestrooms/Suites 55 30 Pos 0.02 (5) -- 25
(23) (22) (0.6)
Guest Bathroom/Dressin 73 72 0.06
55 30 Neg 0.02 (5) -- 35
g Area (23) (22) (0.3)
73 72 0.11
Specialty Suites 55 30 Pos 0.02 (5) -- 25
(23) (22) (0.6)
Executive Floor Guestro 73 72 0.11
55 30 Neg 0.02 (5) -- 25
om (23) (22) (0.6)
73 72 0.09
Front Offices 55 30 Neut -- -- 35
(23) (22) (0.4)
73 72 0.09
Executive Offices 55 30 Neut -- -- 35
(23) (22) (0.4)
Sales and Catering Offic 73 72 0.09
55 30 Neut -- -- 35
es (23) (22) (0.4)
73 72 0.09
Accounting Offices 55 30 Neut -- -- 35
(23) (22) (0.4)
73 72 0.09
Human Resources 55 30 Neut -- -- 35
(23) (22) (0.4)
73 72 0.09
Office 55 30 Neut -- -- 35
(23) (22) (0.4)
Employee Dining/Break 73 72 0.25
55 -- Neg 0.02 (5) -- 40
Room (23) (22) (1.3)

2500-184 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Ventilation Air Q
Internal Conditions1 Pressure Relationships2
uantity3
Acoustica
Fresh l Rating
Differentia Exhaus
Location Summer Winter Type Air Su
l t Rate
pply
R R CF/M- CF/M-S
Tdb Tdb Pos/Neg/Neu Inches
H% H% SF (L/ F (L/S- NR
F(C) F(C) t w.g. (Pa)
Max Min S-SM) SM
Employee Locker Room 78 68 0.06
60 -- Neg 0.02 (5) 0.5 (2.5) 45
s/Toilets (26) (20) (0.3)
On-site and Off-site Hou 73 72 0.11
55 -- Neut -- -- 30
sing (23) (22) (0.6)
73 72 0.06
Service Pantry 55 -- Neg 0.02 (5) -- 40
(23) (22) (0.3)
80 68 0.17
Laundry 60 -- Neg 0.02 (5) -- 40
(27) (20) (0.9)
80 68 0.12
Housekeeping 60 -- Neg 0.02 (5) -- 40
(27) (20) (0.6)
Engineering/Maintenanc 80 68 0.12
60 -- Neg 0.02 (5) -- 45
e Shop (27) (20) (0.6)
80 68 0.12
Storage Rooms 60 -- Neg 0.02 (5) -- 40
(27) (20) (0.6)
Receiving Area N/C N/C N/C -- Neg 0.02 (5) -- -- 45
73 72 0.09
Receiving Office 55 -- Pos -- -- 35
(23) (22) (0.4)
73 72 0.09
Security Dispatch Office 55 -- Neut -- -- 35
(23) (22) (0.4)
78 68 0.06
Service Corridor 60 -- Neg 0.02 (5) -- 40
(26) (20) (0.3)
0.15
Mechanical Rooms N/C N/C N/C -- Neut -- -- 45
(0.7)
Electrical Rooms N/C N/C N/C -- Neut -- -- -- 45
80 68
Telecom Closets 55 -- Neut -- -- -- 45
(27) (20)
Computer/Telecom Roo 72 72 0.08
50 30 Neut -- -- 40
m (22) (22) (0.4)
Trash Compactor/Contai
N/C N/C N/C -- Neg 0.02 (5) -- 1.0 (5.0) 45
ner
Refrigerated Trash Roo 50 50
60 -- Neg 0.02 (5) -- 1.0 (5.0) 45
m (10) (10)

2500-185 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Ventilation Air Q
Internal Conditions1 Pressure Relationships2
uantity3
Acoustica
Fresh l Rating
Differentia Exhaus
Location Summer Winter Type Air Su
l t Rate
pply
R R CF/M- CF/M-S
Tdb Tdb Pos/Neg/Neu Inches
H% H% SF (L/ F (L/S- NR
F(C) F(C) t w.g. (Pa)
Max Min S-SM) SM
Recycle Storage Room N/C N/C N/C -- Neg 0.02 (5) -- 1.0 (5.0) 45
Can Wash N/C N/C N/C -- Neg 0.02 (5) -- 1.0 (5.0) 45

1) Internal environmental conditions are +/- 2 F (1 C), and +/- 5% RH.

2) Pressure relationships identified are with respect to adjacent areas. For buildings located in warm, humid climates, overall b
uilding pressure must be positive with respect to outdoors to at least 5 pascals. For cold climates, overall building pressure mu
st be neutral with respect to outdoors with adequate consideration for vapor transmission through the envelope to prevent moi
sture damage. For mixed climates (warm humid summer and cold winters), overall building pressures must be slightly positive
in summer season and neutral in winter season, with respect to outdoors.
3) Ventilation rates are based upon the latest ASHRAE Standard 62.1 using default occupancy values, and have other indoor
air quality requirements that are included in the standard. Actual occupancy rates can be used if known.
4) Spa interior conditions must comply with the Spa management design criteria.
5) Exhaust rates shown are for each fixture.
6) Where exhaust rates are not indicated, but negative relationships are desired, adjust exhaust air quantity for the pressure di
fferential shown.
7) Provide combustion air for all fuel fired appliances that complies with the requirements of their listing, all local codes and or
dinances.
8) Fresh air must be pre-conditioned before being distributed. Pre-conditioned air is considered to be outside air that has been
cooled to 55 F (12.8 C) prior to mixing with other air.
9) Ventilation rates are based upon the latest ASHRAE Standard 62.1 using default occupancy values, and have other indoor
air quality requirements that are included in the standard. Actual occupancy rates can be used if known.
a. The barrier must pre-clude ETS from transferring to non-ETS areas. Pressure relationships must be maintained so that the
ETS areas are maintained at least -2.5 pascals (-0.01-inches water gage) with respect to the non-ETS areas.
b. Signage must be included to warn guests when they are entering ETS areas. Signage must have notation that includes: "Th
is Area May Contain Environmental Tobacco Smoke".
c. For guest rooms, selection of finishes may be altered to minimize absorption of smoking odors and ease of maintenance. Al
ternative gas phase filtration may be included as part of the guest room air conditioning.
d. Submit all ETS area design information for review and approval by Hilton.

Abbreviations: Pos = Positive, Neut = Neutral, Neg = Negative, N/C = Not Conditioned, Tdb = Dry Bulb Temperature, Twb = W
et Bulb Temperature, RH = Relative Humidity, F = degrees F, C = degrees C, CF/M-SF = Cubic Feet per Minute per square fo
ot, L/S-SM = Liters per second per square meter, Pa = Pascals, Inches w. g. = Inches water gage, NR = Noise Rating = Leq =
equivalent continuous sound level in dBa, MERV = Minimum Efficiency Reporting Value per ASHRAE Standard 52.2.

2500-186 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.06.A.2 The system type and design capacity must be determined based on the standards required by Hilton Architecture and Construction, ASHRAE,
national and local codes whichever is more stringent.
2514.06.A.3 Provide complete calculations and written confirmation that the design of the variable refrigerant system (VRF) complies with the latest ANSI/
ASHRAE standard 15, Safety Standards for Refrigeration Systems, and ANSI/ASHRAE standard 34, Designation and Safety Classification of
Refrigerants (www.ansi.org, www.ashrae.org), BS EN-378 or GB/T9237. Local codes and standards can only be utilised when approved by Hilton
and where Hilton deems such local codes and standards are equivalent with ASHRAE Standards 15 and 34, BS EN-378 or GB/T9237.
2514.06.A.4 Do not use systems that require summer/winter changeover of heating/cooling capacity.
2514.06.A.5 Do not use through-wall type units (PTAC/VTAC).
2514.06.A.6 Design all HVAC systems to comply with the latest ASHRAE Standard 90.1 (www.ashrae.com), or an equivalent standard and Hilton Energy &
Water Efficient Design Companion Guide. Submit written compliance forms to Hilton for review. EU fans and motors must be used in all HVAC
equipment.
2514.06.A.7 Refrigeration System Safety:
2514.06.A.7.a Design all refrigeration systems and machinery rooms to comply with ASHRAE Standards 15 and 34, BS EN-378, GB/T9237. Local codes
and standards can only be utilised when approved by Hilton and where Hilton deems such local codes and standards are equivalent with
ASHRAE Standards 15 and 34, BS EN-378 or GB/T9237.
2514.06.A.7.b For variable refrigerant flow systems in guestrooms, the room volume calculations must follow ASHRAE 15 and 34, BS EN-378 or GB/
T9237 in full. Local codes and standards can only be utilised when approved by Hilton and where Hilton deems such local codes and
standards are equivalent with ASHRAE Standards 15 and 34, BS EN-378 or GB/T9237.
2514.06.A.7.b.1 Not Applicable to this Brand
2514.06.A.7.b.2 Not Applicable to this Brand
2514.06.A.7.b.3 Not Applicable to this Brand
2514.06.A.7.b.4 Not Applicable to this Brand
2514.06.A.7.b.5 Not Applicable to this Brand
2514.06.A.7.b.6 Refrigerant piping must not be routed in egress corridors where accidental discharge may occur.
2514.06.A.7.b.7 Where system refrigerant charge is greater than the recommended limits of ASHRAE 15 and 34, EN378 or GB/T9237, an alarm system
in compliance with ASHRAE 15 and 34, EN378 or GB/T9237 must be installed consisting of refrigerant sensor with monitoring function
to a 24/7 manned location and an alarming device must be provided within each guestroom for detection of a refrigerant leak. The
audible alarm must be a minimum of 75 dBA at the pillow level in all guestrooms, with intervening doors closed during the alarm.
2514.06.A.7.c Submit written documentation that indicates compliance with the safety codes for review by Hilton.
2514.06.A.8 Do not use ceiling cassette units or high wall-mount units in guest rooms or public spaces. Equipment must be completely concealed.

2500-187 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.06.B HVAC System General Requirements

2514.06.B.1 Air Handling Equipment and Devices:
2514.06.B.1.a Not Applicable to this Brand
2514.06.B.1.b Install all HVAC equipment with adequate space for circulation and access for maintenance. Do not install air-handling units, fan coil units,
and mechanical equipment requiring regular maintenance above gypsum board or inaccessible ceilings. Service access of non-guest area
equipment must not be from guest areas.
2514.06.B.1.c Protect all air handling devices having internal insulation with foil facings or double-wall construction.
2514.06.B.1.d Fabricate cooling coil condensate drain pans from non-corrosive materials.
2514.06.B.1.e Controls
2514.06.B.1.e.1 Provide electric silent two-position or modulating motorized valve actuators that are replaceable without valve removal.
2514.06.B.1.e.2 Provide silent type relays in guestroom devices.
2514.06.B.1.f Filtration
2514.06.B.1.f.1 Unless more stringent local codes require it, provide minimum MERV 13 filtration (or equivalent) for each air handling unit which serves
public spaces or multiple spaces. Minimum MERV 8 filtration (or equivalent) must be used for air handling equipment which serves a
single guest room/suite, a space intended for a single occupant, or a normally unoccupied space.
2514.06.B.1.f.2 Provide fully synthetic media that does not allow microbial growth when wetted.
2514.06.B.2 Use only sheet metal ductwork for supply air, outdoor air and exhaust systems. Flex ductwork is allowed for a maximum distance of 8'-0"/2.4 m
between rigid duct and diffuser/grille.
2514.06.B.3 Use duct liner only where required for acoustic needs using closed-cell elastomeric material that complies with ASTM C1534-07-E1
(www.astm.org).
2514.06.B.4 Each functional space shall be individually temperature controlled. Provide non-adjustable temperature sensors located to effectively control the
temperature in all common areas conditioned areas. Thermostats in the business center, fitness center and individual meetings rooms and
boardrooms must be adjustable by guests. Submit a temperature control strategy for Hilton's review.
2514.06.B.5 Not Applicable to this Brand
2514.06.B.6 Screen all rooftop and ground mounted equipment from street views. Locate equipment to avoid increased noise levels in adjacent guestrooms.
2514.06.B.7 Provide a complete fully automated monitoring and dosing water treatment system for open loop systems, and chemical feed capacity for closed
loop systems.
2514.06.B.8 Design all gas or oil fired equipment rooms to comply with the latest NFPA 54, NFPA 58, NFPA 31, or equivalent local codes and standards.
2514.06.B.9 HVAC Piping
2514.06.B.9.a Avoid exposed piping in all areas but mechanical spaces.
2514.06.B.9.b Conceal all piping, except in mechanical spaces, to complement adjacent finishes.

2500-188 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.06.B.9.c Insulate all chilled water and condensate drain piping using closed-cell insulation products that comply with the latest ASTM C534 or ASTM
C522-03 (www.astm.org). Select insulation thickness per the latest ASHRAE Handbook of Fundamentals, Chapter 23 (www.ashrae.com).
Provide aluminum cladding wherever the insulated pipes are susceptible to damage.
2514.06.B.9.d Do not use polyvinyl chloride (PVC) and chlorinated polyvinyl chloride (CPVC) piping systems.
2514.06.B.9.e Provide full port ball valves and butterfly valves for isolation and shut off service. Gate valves are not allowed.
2514.06.B.9.f Install unions and isolation valves on supply and return connections at each air-handling device.
2514.06.B.9.g Provide riser isolation and drain valves to minimize disruption of guestroom services during failures.
2514.06.B.9.h Provide a means for balancing and maintaining water flows at each device and distribution loop.
2514.06.B.9.i Provide a means for air and dirt elimination and removal from the system and at each terminal device.
2514.06.B.9.j Not Applicable to this Brand
2514.06.B.9.k Provide energy meters as stated in the Hilton Energy & Water Efficient Design Companion Guide.
2514.06.C Building Automation System (BAS)
2514.06.C.1 General: Provide direct digital control and monitoring of all guest and back of house area HVAC systems, using an open protocol type BAS.
2514.06.C.1.a The BAS must be capable of interface with HVAC system control panels, lighting control panels, energy use panels, electrical power
supplies, property management systems, and fire and life safety systems.
2514.06.C.1.b Provide backup power to the BAS to remain available during loss of utility power supply.
2514.06.C.2 Provide third-party (independent of the Architecture and Construction team) commissioning agent for all guest area and back of house HVAC
systems that comply with ASHRAE Guideline 1.1-2007 (www.ashrae.org).
2514.06.D Water Chillers and Chilled Water Distribution
2514.06.D.1 Provide Underwriters Laboratories (or recognized equivalent)-listed chiller that complies with the latest pressure vessel design and construction
standards for both refrigerant and waterside heat exchangers.
2514.06.D.2 Rate per the latest ARI Standard (or recognized equivalent) and provide minimum of two chillers, with system sized to allow at least 75 percent of
design capacity with one chiller not operable. All chillers must have manufacturers chiller optimisation controls supplied with the chillers and
integrated into the BMS.
2514.06.D.3 Not Applicable to this Brand
2514.06.D.4 Comply with The Kigali Amendment to the Montreal Protocol for phase-out compliance of refrigerants, following the phase –out time line of the
US & EU F-Gas guide lines. Acceptable refrigerants must be submitted to Hilton for full approval and must take into consideration the phase out
of refrigerants and life cycle of systems.
2514.06.D.5 Select unit efficiencies that comply with national and local energy code requirements or the latest ASHRAE Standard 90.1 (www.ashrae.com)
pending review by Hilton for exceptions.
2514.06.D.6 Refrigerant Safety must comply with ANSI/ASHRAE standard 15, Safety Standards for Refrigeration Systems, and ANSI/ASHRAE standard 34,
Designation and Safety Classification of Refrigerants (www.ansi.org, www.ashrae.org), EN378 or GB/T9237. Local codes and standards can only

2500-189 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

be utilised when approved by Hilton, where Hilton deems such local codes and standards are equivalent with ASHRAE Standards 15 and 34, BS
EN-378 or GB/T9237.
2514.06.D.7 Cooling Towers
2514.06.D.7.a Select cooling towers based upon 0.4 percent wet bulb/mean coincident dry bulb (WB/MCDB) ASHRAE climate conditions.
2514.06.D.7.b Galvanized steel construction is not allowed in coastal environments.
2514.06.D.7.c Select tower locations to avoid noise or transmitted vibration that affects the guestrooms or guest areas.
2514.06.D.7.d Locate cooling towers where re-entrainment of tower plume will not affect other air handling systems.
2514.06.D.7.e Provide back flow preventer for cooling tower to make up water and provide water meter for makeup and blow down function.
2514.06.D.8 Specification of chillers shall be solely based upon performance criteria. Do not specify chillers by type of technology.
2514.06.E Ventilation Air
2514.06.E.1 General
2514.06.E.1.a Design ventilation air systems to comply with the latest ASHRAE Standard 62.1, Ventilation for Acceptable Indoor Air Quality
(www.ashrae.org) and local codes.
2514.06.E.1.b Distribute conditioned ventilation air directly into each room, area and zone. Operable windows are not allowed as the primary means of
guestroom ventilation. Conditioned ventilation air must be provided all the time even when cooling/heating is switched off.
2514.06.E.1.c Not Applicable to this Brand
2514.06.E.1.d Package terminal air conditioned units (PTAC) and fan coils are not acceptable for providing ventilation air.
2514.06.E.1.e Dedicated ventilation air equipment must be specifically designed to allow the ventilation air to be supplied at the conditions specified in
section 2514.06.E.2.b.1.b.
2514.06.E.1.f Not Applicable to this Brand
2514.06.E.1.g Provide building air balance calculations to Hilton for review and approval.
2514.06.E.2 Dedicated Ventilation Air Equipment Selection
2514.06.E.2.a Select ventilation air units to offset any continuous bathroom exhaust air quantity, any other exhaust air from the corridors, plus air flow to
maintain pressure relationships identified in the Environmental Conditions matrix. If prevailing winds will affect building pressurization, this
must be taken into account in determining building air balance calculations and air quantity for pressurization.
2514.06.E.2.b Design Criteria
2514.06.E.2.b.1 Summer
2514.06.E.2.b.1.a Outdoor Conditions: Select ventilation air entering air temperature (EAT) for cooling based on ASHRAE 0.4 percent summer design
Dehumidification [dew point/mean coincident dry bulb (DP/MCDB)] and Humidity Ratio (HR) (www.ashrae.org).

2500-190 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.06.E.2.b.1.b Discharge Air Conditions: Select the cooling coil to produce 55 °F DB/12.8 °C DB leaving air temperature and reheat to
approximately 68 °F DB/20 °C DB 50% RH if for corridor distribution or 70 °F DB/ 21 °C DB 50% RH if supplied directly into
guestroom.
2514.06.E.2.b.2 Winter
2514.06.E.2.b.2.a Select EAT for heating based on ASHRAE Annual Extreme Daily Mean Dry Bulb (MDB) Minimum winter design temperature (not
Heating DB at 99.6 or 99 percent) (www.ashrae.org).

2514.06.F Dedicated Ventilation Air Units

2514.06.F.1 Provide ETL or Underwriters Laboratories (www.ul.com) listed equipment, or similar recognized agency that complies with local code
requirements. Rate per ARI Standards or equivalent refrigeration standards agency.
2514.06.F.2 Provide preheat, cooling, dehumidification, humidification and reheat sections.
2514.06.F.2.a Humidification Requirement: Provide ventilation air units in ASHRAE (www.ashrae.org) Climate Zones 7 and 8 with humidification capability
to comply with the Environmental Conditions Matrix included in the beginning of this Section.
2514.06.F.3 Wall construction must be double-wall insulated type.
2514.06.F.4 Condensate drain pans must be insulated, stainless steel and corrosion-resistant construction.
2514.06.F.5 Provide spacer for temperature sensor between cooling and reheat coils or means of coil temperature measurement via suction pressure sensing
device.
2514.06.F.6 Provide special filter support structure to prevent moisture laden filter collapse.
2514.06.F.7 Direct-Expansion (DX) Ventilation Air Units
2514.06.F.7.a Refrigeration
2514.06.F.7.a.1 Provide a minimum of two independent cooling circuits for units up through nominal 30 tons (105 kW) and at least three independent
cooling circuits for larger units.
2514.06.F.7.a.2 Provide cooling coil refrigeration circuiting with an intertwined arrangement. Face or horizontal split coil arrangement is not acceptable.
2514.06.F.7.a.3 Provide digital scroll lead compressor or include hot-gas re-injection (by-pass) on the lead refrigerant circuit.
2514.06.F.7.a.4 Provide hot-gas reheat coil, complete with modulating refrigerant valve, downstream of cooling coil, with spacer for temperature sensor
between cooling and reheat coil. Do not use systems utilizing sub-cooler reheat circuits. Fuel gas or electric reheat is not allowed.
2514.06.F.7.a.5 Provide dehumidification refrigeration circuit if the outdoor ambient design humidity ratio is more than 100 grains/lb./14.3 g/kg or in those
areas with annual rainy seasons. Do not use systems utilizing sub-cooler reheat circuits.
2514.06.F.7.a.6 Provide make-up air units in ASHRAE (www.ashrae.org) defined cold climates with humidification capability to comply with the
Environmental Requirements included in the beginning of this section.
2514.06.F.7.a.7 For all refrigeration installations comply to 2514.06.A.7 Refrigeration System Safety, Clause 2514.06.A.3 and 2514.06.D.6.
2514.06.F.7.b Gas Heating

2500-191 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.06.F.7.b.1 Provide a stainless steel heat exchanger.

2514.06.F.7.b.2 Provide minimum four-stage or modulating (minimum 3:1 turndown) control for heating.
2514.06.F.7.c Electric Heating: Provide with minimum four-stage control or SCR (saturated core reactor) modulating controls.
2514.06.F.7.d Use factory-mounted controls that provide continuous heating, cooling, and dehumidification of outside air using discharge air temperature
control scheme, with space temperature reset control capability.
2514.06.F.8 Access panels must be hinged and use latches that do not require the use of tools to open.

2514.07 Plumbing
2514.07.A Plumbing Piping
2514.07.A.1 Domestic water storage, drainage systems, hot and cold piping material selections and system design must comply with national and local code
requirements. For those locations without code requirements, contact Hilton for acceptable minimum code requirements.
2514.07.A.2 Provide a fully automated domestic water monitoring, filtration and dosing system for potable water storage tanks. Treatment system must be
capable to condition, filter and supply water to WHO or EPA standards.
2514.07.A.3 Do not use polyvinyl chloride (PVC) or polybutylene materials for potable water.
2514.07.A.4
Insulate all cooled cold water, hot water and condensate drain piping using closed cell insulation products that comply with the latest ASTM C534
or ASTM C522-03 (www.astm.org) . Select insulation thickness per the ASHRAE Handbook of Fundamentals, Chapter 23.

2514.07.A.5 Provide energy meters as stated in the Hilton Energy & Water Efficient Design Companion Guide.
2514.07.B Valve Requirements
2514.07.B.1 Install unions and isolation valves on domestic water supply and return connections at each riser or horizontal distribution header.
2514.07.B.2 Provide isolation or stop valves at each plumbing fixture.
2514.07.B.3 Provide full port ball valves or butterfly valves for isolation or shut-off service.
2514.07.B.4 Provide a means for balancing and maintaining water flows at each fixture and distribution loop.
2514.07.C Floor Cleanouts
Locate floor cleanouts outside of normal foot traffic in all public and back-of-house areas. Cleanouts must be provided where required to ensure that
the entire drainage networks can be easily cleaned in case of blockage.
2514.07.D Backflow Prevention Devices
Install suitable backflow prevention devices on all potable water systems.
2514.07.E Grease, Oil & Sand Traps
Locate grease, oil or sand traps in the back-of-house or service areas where the devices must be serviced without disrupting normal operations and
out of sight of normal guest activities.

2500-192 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.07.F Domestic Hot Water Generating System

2514.07.F.1 Provide hot water production during all normal operating flow regimes.
2514.07.F.2 Select system types, storage and heaters that will provide stable water temperature during all flow conditions, and recirculation system for on-
demand hot water in guestrooms.
2514.07.F.3 Select system equipment that provides for 100 percent design heating capacity with one heater out of service.
2514.07.F.4 For systems that use separate heaters and storage to meet demand, provide at least two storage tanks for maintenance.
2514.07.F.5 Design all domestic hot water systems to comply with ASHRAE Standard 90.1-2007 (www.ashrae.com) or an equivalent standard. Submit written
compliance forms to Hilton for review.
2514.07.F.6 Commission the hot water generating system, using a third-party (independent of the design and construction team) and comply with ASHRAE
Guideline 1.1-2007 (www.ashrae.org).
2514.07.F.7 Hot water is to be stored at no less than 140° F/60° C. Water must be circulated at no less than 122° F/50° C and delivered to guest accessible
outlets at temperatures as specified in ASHRAE Handbook - HVAC Applications. Water must only be blended at the faucet.
2514.07.G Not Applicable to this Brand
2514.07.H Commercial Grade Plumbing Fixtures
Provide commercial grade quality plumbing fixtures for all public and back-of-house areas.

2514.08 Electrical
2514.08.A NFPA 70 Adherence
Comply with applicable edition of NFPA 70 (www.nfpa.org) and all national or local codes.
2514.08.B Light Fixture Safety Listing Requirements
All lighting fixtures must have a safety listing as provided by a nationally recognized testing laboratory, e.g. CE, ETL, ISI, UL, VDE. Any other safety
listings on any light fixture (plug-in or hardwired) will need to have undergone the equivalent ASTM testing that would have been required to achieve
a UL listing, approval by the local authority having jurisdiction, and that the property insurance will not be in jeopardy by use of this labeling.
2514.08.C Power Supply
2514.08.C.1 Provide two transformers from the incoming supply, with each transformer providing 50% of the building load. Each transformer must be sized in
order to provide the full load of the building in the event that one transformer fails or require maintenance.
2514.08.C.2 In locations where voltage supply from the utilities is not stable, voltage stabilizers must be provided. A full supply analysis must be provided for
Hilton's review.
2514.08.C.3 In areas where normal power sources are interrupted more than once per day, provide full on-site generator power.
2514.08.C.4 In the event of loss of standard electrical power, an Emergency Power Supply (EPS) must provide full power back-up to the entire hotel.
Sufficient fuel storage for 48 hours of operation must be provided.
2514.08.C.4.a Computer room cooling system and equipment.

2500-193 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.08.C.4.b Computer equipment located at the front desk, PBX and administrative areas including key encoders.
2514.08.C.4.c One meeting room (full power and lighting) designated as an Emergency Command Center.
2514.08.C.4.d General manager and security offices' computers and telephones.
2514.08.C.4.e One walk-in freezer and one walk-in refrigerator.
2514.08.C.4.f One exhaust fan over cooking line in main kitchen.
2514.08.C.4.g All lighted steps within the restaurant/lobby.
2514.08.C.4.h Sump pumps
2514.08.C.4.i Sewer lift stations
2514.08.C.4.j Pool light
2514.08.C.4.k All cash stations
2514.08.C.4.l Minimum lighting in engineering control room.
2514.08.C.5 Locate primary power switchgear in locations where it will not flood.
2514.08.C.6 Provide separate sub-meters as specified in the Hilton Energy & Water Efficient Design Companion Guide.
2514.08.C.7 Main panels must be form 4 type minimum with distribution board as form 2. Incoming supplies must be by a minimum of two transformers
capable of providing changeover and load share.
2514.08.D Not Applicable to this Brand
2514.08.E Copper Conductors
Use copper conductors. Aluminum branch and feeder wiring is only allowed on circuits 100 amp and larger, subject thermal imaging to confirm
proper termination.
2514.08.F Panels and Service Equipment
2514.08.F.1 Install only in non-public and protected service areas. Mechanical or linen room locations are allowed as long as they are not subject to water
piping and have adequate clearances that will not be compromised by storage of other materials.
2514.08.F.2 Provide securable panel covers and circuit interrupting devices that can be locked and tagged out.
2514.08.G Outlet Devices
2514.08.G.1 Install at least 6”/150 mm above the finished floor.
2514.08.G.2 Install at least 50’-0”/15.0 m on center, maximum, in all guest and service corridors.
2514.08.G.3 The use of extension cords or power strips, even if surge protected, is not allowed.
2514.08.G.4 All hardware components of the Property Management System must be plugged directly into a power outlet (socket outlet) on a dedicated and
ground circuit.
2514.08.G.5 All UPS outlets must be of a different color and, where allowed, a different style compared to normal outlets. Outlets must be clearly labeled.

2500-194 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.08.H Raceways/Conduits
2514.08.H.1 Conceal all raceways and/or conduit in public, finished back-of-house and guest areas.
2514.08.H.2 Exposed raceways and/or conduit are only allowed in unfinished service corridors, mechanical or electrical spaces, and parking garages.
2514.08.H.3 Provide a certified lightning protection system.
2514.08.I Minimum Foot-Candles/Lux Levels
The following table represents the minimum foot-candles/lux levels required within all properties, unless otherwise noted. In the event an area is not
listed below, reference the most current version of the Illuminating Engineering Society guidelines (www.ies.org), local codes and/or a professional
third party lighting consultant for guidance. Exterior lighting must reference local codes & lighting zone 0-4, fixture BUG ratings requirements IES
CH26 Exterior lighting guidelines. Additional requirement lighting requirements can be found in the Fire & Life Safety Section 2516.05.F Egress
Lighting.
Light source K
Vertical Mea
Horiz Spe Horiz. Measure Horiz G Vertical FC/ Vertical elvin color tem
Area sure Locatio
c FC/Lux Location at auge Lux Gauge perature Maxi
n at
mum.
Surface Parking Areas
Drive Entrances/Porte Cochere 10 / 100 grade Avg n/a n/a n/a 4000
Drive Lanes 1 / 10 grade Avg 2 / 20 5' AFG Avg 5000
Parking Stalls 1 / 10 grade Avg 2 / 20 5' AFG Avg 5000
Parking Structures
Entrances - Canopied 5 / 50 grade Avg 2 / 20 5' AFG Avg 4000
Drive Lanes 5 / 50 grade Avg n/a n/a n/a 5000
Parking Stalls 5 / 50 grade Avg n/a n/a n/a 5000
Outdoor Miscellaneous
Exterior Paths & Walkways 1 / 10 grade Avg n/a n/a n/a 4000
Guest Areas - Lobby
Lobby Entrance (day) 10 / 100 floor Avg 3 / 30 5' AFF Avg 3000
Lobby Entrance (night) 5 / 50 floor Avg 2 / 20 5' AFF Avg 3000
Service Desks (Registration,Concierge et
20 / 200 top desk Avg 5 / 50 top desk Avg 3000
c)
Lobby Guest Circulation 2 / 20 floor Avg n/a n/a n/a 3000
Guestroom Corridor at Guestroom Entranc floor under door l
10 /100 Avg n/a n/a n/a 3000
es - Under Door ock

2500-195 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Guestroom Corridor at Guestroom Entranc

15 / 150 door Lock Avg n/a n/a n/a 3000
es - door lock

Guestroom Corridor Middle 2 / 20 floor Min 2 /20 5' AFF Avg 3000

Restrooms (inside partitions) 5 / 50 floor Avg 3 / 30 3-5' AFF Avg 4000

Restrooms (countertop) 15 / 150 at counter top Avg 20 / 200 3-5' AFF Avg 4000
Exit Stairs (typical) 5 / 50 floor Avg 3 / 30 5' AFF Avg 4000
Elevators - lobby 5 / 50 floor Avg 3 / 30 5' AFF Avg 4000
Elevators - cab interior 5 / 50 floor Avg 3 / 30 5' AFF Avg 4000
Food and Beverage Outlets
Dining - Casual 10 / 100 table Avg 5 / 50 4' AFF Avg 3000
Dining - Fine 3 / 30 table Avg 1 / 10 4' AFF Avg 2700
Dining - 3 meal breakfast 10 / 100 table Avg 3 /30 4' AFF Avg 3000
Dining - 3 meal lunch 5 / 50 table Avg 2 / 20 4' AFF Avg 3000
Dining - 3 meal dinner 3 / 30 table Avg 1 / 10 4' AFF Avg 3000
Café / Grab & Go 10 /100 table Avg 3 / 30 4' AFF Avg 3000
Lounge / Bar 4 / 40 bar top Avg 1.5 / 3 3-5' AFF Avg 2700
Lounge - Bar 10 / 100 table Avg 5.5 / 11 5' AFF Avg 2700
Lounge - Reading / Work Areas 15 / 150 table Avg 5.5 / 11 4' AFF Avg 2700
Lounge - Social / Waiting Areas 10 /100 floor Avg 5.5 / 11 5' AFF Avg 2700
Executive Lounge 10 /100 table Avg 3 / 30 4' AFF Avg 3000

Commercial Facilities

Specialty retailer - circulation 15 / 150 floor Avg 5 / 50 5' AFF Avg 4000
Specialty retailer - general retail 40 / 400 floor Avg 15 / 150 3-5' AFF Avg 4000

Specialty retailer - feature displays 120 / 1200 floor Avg 75 / 750 3-5' AFF Avg 4000

Specialty retailer - Perimeter na na na 40 / 400 5' AFF Avg 4000

Business Center - Computer 15 / 150 table Avg 5 / 50 3' AFF Avg 3000
Business Center - Print Area 30 / 300 table Avg 7.5 / 75 3' AFF Avg 3000

Business Center - Informal Mtg Area 7.5 / 75 table Avg 4 / 40 4' AFF Avg 3000

2500-196 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Guest Laundry 30 / 300 floor Avg 15 / 150 3-5' AFF Avg 4000
Vending Room /Ice Room 10 / 100 floor Avg 10 / 100 3-5' AFF Avg 4000
SPA - Treatment Rooms 1 / 10 floor Avg n/a n/a n/a 2700
SPA - Changing Rooms 5 / 50 floor Avg 10 / 100 5' AFF Avg 2700
SPA - Make-up Stations 30 / 300 floor Avg 30 / 300 4' AFF Avg 2700
SPA - Manicures (hand rest) 50 / 500 hand rest Avg 15 / 150 4' AFF Avg 2700
SPA - Pedicures (foot rest) 50 / 500 foot rest Avg 15 / 150 4' AFF Avg 2700
SPA - Salon (Barber) 50 / 500 4' AFF Avg 30 / 300 4' AFF Avg 2700
Meeting Facilities
Pre-Function Area - Circulation 5 / 50 floor Avg 1.5 / 15 5' AFF Avg 3000

Pre-Function Area - No Event Off Hrs 5 / 50 floor Avg 1.5 / 15 5' AFF Avg 3000

Pre-Function Area - Regististration Table 20 / 200 table Avg 3 / 30 4' AFF Avg 3000

Pre-Function Area - Social Function 10 / 100 floor Avg 4 / 40 4' AFF Avg 3000
Ballrooms - Casual 20 / 200 floor Avg 5 / 50 4' AFF Avg 3000
Ballrooms - Formal (Business) 15 / 150 floor Avg 4 / 40 4' AFF Avg 3000
Ballrooms - Formal (Evening) 7.5 / 75 floor Avg 2 / 20 4' AFF Avg 3000
Ballrooms - Exhibition (show) 50 / 500 floor Avg 20 / 200 3' AFF Avg 4000
Meeting Rooms/Boardroom 40 / 400 table Avg 15 / 150 4' AFF Avg 3000
Recreational Areas

Swimming Pool/Whirlpool (Deck/Indoor) 15 / 150 floor Avg 2 / 20 5' AFF Avg 4000

Swimming Pool/Whirlpool (Outdoor) 2 / 20 grade Avg 0.6 / 6 5' AFG Avg 4000

Locker Room (general) 10 / 100 floor Avg 3 / 30 3-5' AFF Avg 4000
Locker Room (Countertop) 2 / 20 counter Avg 20 / 200 3-5' AFF Avg 4000
Locker Room - top plumbing fix 10 / 100 top of fixture Avg 3 / 30 3-5' AFF Avg 4000
Locker Room - Showers 10 / 100 floor Avg 5 / 50 3-5' AFF Avg 4000
Fitness Center - Aerobics 40 / 400 floor Avg 4 / 40 3-5' AFF Avg 4000
Fitness Center - Strength Trng 40 / 400 floor Avg 15 / 150 3-5' AFF Avg 4000
Fitness Center - Yoga 15 / 150 floor Avg 10 / 100 3-5' AFF Avg 4000

2500-197 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Fitness Center - Personal Trng 40 / 400 floor Avg 15 / 150 3-5' AFF Avg 4000
Guestrooms/Suites
Floor (general) 2 / 20 floor Avg n/a n/a n/a 2700
Pillow (reading) 20 / 200 at pillow Avg 10 / 100 3' AFF Avg 2700
Tabletops/Counters 20 / 200 table Avg n/a n/a n/a 2700
Seating Areas (Casual) 15 / 150 2'6" AFF Avg 5 / 50 3-5' AFF Avg 2700
Closet (dedicated or foyer source) 10 / 100 shelf face / 6' AFF Avg 5 / 50 shelf face Avg 2700
Entrance / Foyer 5 / 50 floor Avg 1 / 10 5' AFF Avg 2700
Desk 20 / 200 desk Avg 3 / 30 4' AFF Avg 2700
Dining Table 20 / 200 table top Avg 3 / 30 4' AFF Avg 2700
Kitchenette 50 / 500 prep surf Min 20 / 200 prep surf Avg 2700
Guest Bathrooms
Vanity Top 40 / 400 vanity top Avg 30 / 300 5' AFF Avg 3000

Tub/Shower (with shower curtain closed) 5 / 50 tub Avg 2 / 20 3-5' AFF Avg 3000

Water Closet Seat 20 / 200 toilet seat Avg 1.5 / 15 3-5' AFF Avg 3000
Back of the House Areas

Office - Reading / Writing (8-10 pt font) 30 / 300 floor Avg 7.5 / 75 4' AFF Avg 4000

Service Area Circulation 5 / 50 floor Avg 3 / 30 5' AFF Avg 4000

Kitchen - Food Prep 50 / 500 surface Min 20 / 200 surface Avg 4000
Kitchen - Dishwashing 20 / 200 counter Min 10 / 100 4' AFF Avg 4000

Kitchen - Food storage Refrigerated & Non 10 / 100 floor Min 3 / 30 3-5' AFF Avg 4000

Kitchen - Storage Wares 20 / 200 floor Min 10 / 100 3-5' AFF Avg 4000
Cashier 20 / 200 counter Avg 7.5 / 75 5' AFF Avg 4000
Employee Cafeteria 20 / 200 table Avg 5 / 50 4' AFF Avg 4000
Storage Rooms - Freq Use 10 / 100 floor Avg 3 / 30 4' AFF Avg 4000
Storage Rooms - Infreq Use 5 / 50 floor Avg 2 / 20 4' AFF Avg 4000
Electrical Closets 10 / 100 floor Avg 10 / 100 5' AFF Avg 4000
Mechanical / Elec Rooms 20 / 200 floor Avg 10 / 100 5' AFF Avg 4000
Computer Room 20 / 200 floor Avg 20 / 200 5' AFF Avg 4000

2500-198 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Janitor Closet 10 / 100 floor Avg 3 / 30 4' AFF Avg 4000

Laundry / Linen room 30 / 300 floor Avg 15 / 150 3-5' AFF Avg 4000
Receiving/Trash Area - Dock 20 / 200 floor Avg 3 / 30 4' AFF Avg 4000
Receiving/Trash Area - Receiving 30 / 300 floor Avg 10 / 100 4' AFF Avg 4000
Valet 10 / 100 floor Avg 5 / 50 5' AFF Avg 4000
2514.08.J Lighting
2514.08.J.1 Not Applicable to this Brand
2514.08.J.2 Surface mount strip fluorescent fixtures are not permitted (including vending, guest laundry, business center, etc.).
2514.08.K Power Density and Lighting Efficiency
2514.08.K.1 Comply with ASHRAE Standard 90.1 (www.ashrae.org) or applicable Energy Codes. Submit written documentation to Hilton to show compliance
with the applicable energy codes and that all fixtures are UL listed.
2514.08.K.2 All lighting must meet Correlated Color Temperature (CCT) of 2700-3000 Kelvin and Color Rendering Index (CRI) minimum of 80.
2514.08.L Controls
Exterior Lighting: Refer to section 2501.08.H
Public Restrooms: Refer to section 2503.00.N.1
Sundries/Gift Shop: Refer to section 2506.01.L
Vending Area: Refer to section 2506.03.J
Fitness Centre: Refer to section 2508.01.M
Pool/Whirlpool: Refer to section 2508.03.T.3
2514.08.L.1 Not Applicable to this Brand
2514.08.L.2 Service corridors: Light switch/es located in electrical room.
2514.08.L.3 Lobby: switch from control panels or controlling dimmer. Refer to section 2502.02.M for additional lighting control requirements.
2514.08.L.4 Restaurants/meeting rooms/boardrooms: dimmer control with local bypass switching. Refer to sections 2504.03.S, 2507.02.R and 2507.03.I for
additional control requirements.
2514.08.L.5 General interior lighting: switch locally
2514.08.L.6 Stairway and exit lights: Light switch/es located in electrical room.
2514.08.L.7 Guest corridors: Light switch/es located in electrical room.
2514.08.L.8 Guest areas: control from back-of-house areas or with local switches accessible only to staff.
2514.08.L.9 Link dimmer panels with building automation system for monitoring and automated on/off switching functions for all or selected circuits.
2514.08.M BOH Electrical Lamp Protection
Back-of-house electrical lamps must be protected by lens or safety tube covers.

2500-199 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.08.N Not Applicable to this Brand

2514.08.O Motion-sensored Light Fixtures
Motion-sensored light fixtures are allowed in the back-of-house locked spaces.

2514.09 Technology
2514.09.A Wiring Requirements
Refer to Section 2518.00, Technology Wiring Standards, for specific requirements regarding voice, data, television and the Property Management
System wiring.
2514.09.B Telephone
2514.09.B.1 Comply with the specifications provided in Section 712.00 - Telephones.
2514.09.C Internet Access Location Requirements
Internet access must be provided in the following areas. The type of internet access listed must be provided as a minimum. Additional types are
allowed. See Section 710.00 - Internet Access for specific requirements.
2514.09.C.1 Guestrooms/Suites – wireless required; wired optional
2514.09.C.2 Lobby - wireless
2514.09.C.3 Meeting rooms – wireless and wired
2514.09.C.4 Boardroom – wireless and wired
2514.09.C.5 Business center – wireless and wired
2514.09.C.6 All restaurants – wireless
2514.09.C.7 Bar – wireless
2514.09.C.8 Buffet (if applicable) – wireless
2514.09.C.9 All public spaces – wireless
2514.09.C.10 Ballroom – wireless and wired
2514.09.C.11 Pre-function area – wireless and wired
2514.09.C.12 Pool – wireless
2514.09.C.13 Guest vending areas (if applicable) – wireless
2514.09.C.14 Executive lounge – wireless
2514.09.C.15 Not Applicable to this Brand
2514.09.C.16 Not Applicable to this Brand
2514.09.C.17 Fitness Center - wireless
2514.09.C.18 Function lawns, outside lounges & patios - wireless

2500-200 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.09.C.19 Team Member Back of House Areas

2514.09.D Television
2514.09.D.1 Televisions must comply with the specifications listed below and those provided in Section 713.00.
• Widescreen (16:9) HDTV screen
• At least 1080P vertical resolution
• Support MPEG4 decoding
• Digital tuners and/or decryption capable of receiving HD Free to Guest TV content in the country in which the hotel is located (e.g., QAM/DVB-
T/DVB-C/DVB-T2/MPEG-4/Pro:Idiom/Digital Rights Management).
• C.E./U.L. (CCC in China) listed for commercial/hospitality use.
• Televisions must not exceed seven years of age.
• Power and cable outlets and cords must be concealed from view behind the television or using cable management.
• Interactive Program Guide (IPG) is required in guestrooms. Connected Room satisfies this requirement.
2514.09.D.1.a Televisions must comply with the sizes listed below:
Lobby - Minimum 55" commercial HDTV
Bar - Must have at least one minimum 55" commercial HDTV. Additional TV's are optional and must be a minimum of 43" commercial HDTV.
Executive Lounge - Minimum 55" commercial HDTV
Boardroom - Minimum 55" commercial HDTV
Fitness Center - Minimum 49" commercial HDTV
Guestroom - Minimum 55" commercial HDTV. One-room suites require a minimum 65" commercial HDTV. Guestrooms with two TV's require
minimum 55" commercial HDTV in the bedroom and minimum 65" commercial HDTV in the parlor.
Kid's Club/Day Lounge - Minimum 49" commercial HDTV
Employee Breakroom - Minimum 49" commercial HDTV. Dependent upon size of room. The television must be easily viewable from all
locations. If the television is not easily viewable from all locations, hotel must install one or more additional televisions of the same size.
2514.09.D.2 Televisions must be connected to a master antenna system or cable that is capable of passing high definition (HD) content to all televisions.
2514.09.D.3 Guestroom televisions must be attached securely to a swivel base or mount. Refer to Section 713.00 for additional television requirements.
2514.09.D.4 Wall-mounted televisions are allowed on non-demising walls. If mounted on demising walls, it must be pre-approved and subject to sound
transmission studies. Sufficient blocking must be provided to ensure that the television/mount is not easily pulled off of the wall.
2514.09.D.5 Not Applicable to this Brand
2514.09.D.6 Not Applicable to this Brand
2514.09.D.7 If a set-top box is required with the television, it must be hidden from view and space for it included in the design of the furniture supporting the
television.
2514.09.D.8 Not Applicable to this Brand
2514.09.D.9 Not Applicable to this Brand

2500-201 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.09.D.10 Connected Room will require the removal of all other video-on-demand (VOD), casting (e.g., Chromecast), and "over-the-top" (streaming)
content (e.g., Netflix, Hulu, Amazon Prime Video, etc.) services. Hotels that currently have these services are encouraged to remove them at
the time of contract or waiver expiration.

If the hotel provides on-demand content, the following standards apply:

ADULT CONTENT
Adult content is not permitted.
BLOCKED SERVICES
When on-demand content is available, system infrastructure must include functionality that allows guests to block some or all on-demand
content.
2514.09.E Sound System
2514.09.E.1 See Section 711.01 - Music System for detailed requirements. A high quality sound system is required in the following areas:
2514.09.E.1.a Not Applicable to this Brand
2514.09.E.1.b Porte cochere
2514.09.E.1.c Lobby
2514.09.E.1.d Not Applicable to this Brand
2514.09.E.1.e Not Applicable to this Brand
2514.09.E.1.f Not Applicable to this Brand
2514.09.E.1.g Not Applicable to this Brand
2514.09.E.1.h Not Applicable to this Brand
2514.09.E.1.i Public restrooms
2514.09.E.1.j All restaurants/ bars
2514.09.E.1.k Not Applicable to this Brand
2514.09.E.1.l Meeting rooms
2514.09.E.1.m Boardroom
2514.09.E.1.n Ballrooms
2514.09.E.1.o Pre-function area
2514.09.E.1.p Pool/whirlpool area
2514.09.E.1.q Passenger Elevator/Lifts Lobbies
2514.09.E.1.r Secondary guest entry points
2514.09.E.1.s Sundries shop

2500-202 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.09.E.1.t Business center (if over 100 ft²/10 m²; local on/off and volume control required)
2514.09.E.1.u Executive lounge
2514.09.E.1.v Fitness center
2514.09.E.1.w Spa
2514.09.E.1.x Not Applicable to this Brand
2514.09.E.1.y Ground floor corridors
2514.09.E.1.z Not Applicable to this Brand
2514.09.E.1.aa Not Applicable to this Brand
2514.09.E.1.bb Team Member Back of House Area
2514.09.E.2 System must have volume and zone controls that are located conveniently to the function area and concealed from guest views.
2514.09.F Paging System
2514.09.F.1 A paging system is required in all guest areas including atriums, pre-function areas, ground floor corridors, restaurants, pool areas and lobby.
System must have volume and zone controls and be located at or near the hotel’s telephone operator station.
2514.09.G Emergency Communication
2514.09.G.1 All properties must have emergency telephones/communications.
2514.09.G.2 Dedicated emergency telephones are to be installed in the following areas:
2514.09.G.2.a Self-park parking garages -- one minimum per level
2514.09.G.2.b Within each elevator/lift including service elevators/lifts.
2514.09.G.2.c Spa treatment rooms
2514.09.G.2.d Spa locker rooms
2514.09.G.2.e Spa registration desk
2514.09.G.3 Not Applicable to this Brand
2514.09.G.4 Dedicated panic buttons are to be installed in the following areas:
2514.09.G.4.a Sauna
2514.09.G.4.b Steam Room
2514.09.G.4.c Cash handling areas
2514.09.G.4.d Areas of potential gas release
2514.09.G.4.e Front desk at each workstation
2514.09.G.4.f Human Resources
2514.09.H Two-Way Radio Communication

2500-203 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.09.H.1 A base station must be located within the security dispatch office (when provided) or alternately, will be placed at a constantly attended location
(telephone operators’ room or front desk for smaller hotels).
2514.09.H.2 All hotels over six stories or encompassing multiple buildings must be equipped with a repeater. The base station must be located in the security
dispatch office provided that this area is staffed on a continuous basis. If unachievable, an additional base station in the telephone room is
required.
2514.09.H.3 All base station communications equipment and repeater(s) must be connected to an emergency power supply or have sufficient battery backup
(four hours minimum).
2514.09.I Security Systems
2514.09.I.1 A security study must be performed on each hotel to verify requirements of such systems. Security devices and cameras must be recorded in a
secured area. CCTV camera systems, where provided, must be recorded and provided with an uninterruptible power system.
2514.09.I.2 Security Alarm System
2514.09.I.2.a Intruder detection systems must be compliant with all regional/national standards applicable and required to facilitate local law enforcement
attendance in the event of a qualified incident.
2514.09.I.2.b Manually activated silent alarms (money-clip or panic button) are required for the human resources office, front office (if provided), restaurant
cashier positions and other non-concessionaire fixed outlets handling cash, sauna, steam room, areas of potential gas release and front desk
at each work station. The signals from these devices are to be wired to an alarm annunciator panel located at a constantly monitored position
such as a security dispatch office or PBX. Signals must have the capability to go off premises to a central station alarm monitoring service or
law enforcement department, if available. Alarm annunciator must indicate the location and type of alarm by visible and audible signal and
have a printer to record the activity including date and time.
2514.09.I.2.c All alarm systems are to be connected to the building's emergency power supply or have sufficient battery backup (24 hours minimum to all
equipment).
2514.09.I.2.d Where the security dispatch office is not constantly attended or does not exist, additional remote alarm panels are to be installed at the PBX.
2514.09.I.2.e Security door contacts and silent alarm buttons will automatically activate the nearest camera into full event recording. Where the camera is a
PTZ it will automatically pan to this area and begin motion monitoring of the event.
2514.09.I.2.f Device activation will trigger on screen alerts via the surveillance monitoring station. Alerts will automatically associate with surveillance
images where applicable.
2514.09.I.3 Closed Circuit TV Surveillance System (CCTV)
2514.09.I.3.a Not Applicable to this Brand
2514.09.I.3.b Not Applicable to this Brand
2514.09.I.3.c Standards
2514.09.I.3.c.1 The system will be supported on a backbone incorporating individual routers and switches capable of TCP/IP networks. The system
design will include all necessary firewalls to prevent unwanted intrusion and will incorporate security level access.

2500-204 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.09.I.3.c.2 For an IP system, switches must be a minimum of 10/100 Base-T and incorporate Power Over Ethernet (POE) where appropriate. System
design must be in line with all relevant structured cabling parameters.
2514.09.I.3.c.3 The cameras will run over a Cat 6 horizontal network and a fiber backbone. Bandwidths and requirements will be designed in conjunction
with the structured wiring team within Hilton.
2514.09.I.3.c.4 The system will be capable of connection and access to a head end based in the security office and the system recording and control
platform will be installed allowing for 20 percent spare capacity in respect of both camera connection and video storage required.
2514.09.I.3.c.5 The surveillance system must be integrated into the hotel alarm systems to give alarm indication and functions on the screen for door
activations, silent alarm activations or trespass into restricted areas. Refer to standard 2514.09.G.4 and 2514.09.I.2 for additional
information.
2514.09.I.3.c.6 The quantity and location of cameras will be site specific. They must meet the requirements identified for the standards given below.
2514.09.I.3.c.7 The minimum areas of the hotel to be provided with recorded surveillance by the hotel's closed circuit television system are:
2514.09.I.3.c.7.a Loading docks and receiving areas
2514.09.I.3.c.7.b Parking garages and parking lots (when contiguous to the property) to capture both the vehicle license plate and view of the driver
upon entry
2514.09.I.3.c.7.c Not Applicable to this Brand
2514.09.I.3.c.7.d Remote entrances
2514.09.I.3.c.7.e Passenger elevator/lift lobbies -- all non-guestroom levels
2514.09.I.3.c.7.f Porte cochere
2514.09.I.3.c.7.g Front desk
2514.09.I.3.c.7.h Safety deposit box area
2514.09.I.3.c.7.i Luggage room both inside and at the entrance to view entry and activity within the room
2514.09.I.3.c.7.j Game rooms and arcades
2514.09.I.3.c.7.k Computer/Telecom Room (placed outside the room covering the entry)
2514.09.I.3.c.7.l Cashiers (counting rooms)
2514.09.I.3.c.7.m Grade level exit doors (for newly constructed property's or surveillance camera upgrades) shall record at 15 IPS at all times
2514.09.I.3.c.7.n At all ATM machines. Such cameras will be in addition to any camera included with the machine, and must be connected to the hotel
system. Camera must not focus on key pad.
2514.09.I.3.c.7.o Staff entry
2514.09.I.3.c.7.p Service elevator and goods lifts lobby areas that allow direct access to public areas. It is preferable to have surveillance cameras
within lifts combined with key card to all floors.
2514.09.I.3.c.7.q Additional locations may be required upon review by the Architecture and Construction Department.

2500-205 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.09.I.3.c.8 Not Applicable to this Brand

2514.09.I.3.c.9 The system design will ensure that the following parameters can be utilized to enable accurate identification of offenders and events.
2514.09.I.3.c.10 The Surveillance management system will have the minimum features: allow the operative to display split screen live feeds and support
multiple screens for viewing. Provide location specific cameras easily. Allow single and multiple views. Enable continuous and scheduled
recording. Enable playback and export of footage in AVI format and be able to search against an event, date and time, or camera
location. The system will be flexible to allow further development, integration and functionality. When selecting cameras and locations the
following will be the minimum requirement:
2514.09.I.3.c.10.a All new or replacement surveillance cameras will be 1.3 or 2.0 or 3.0 Megapixel resolution dependent on the coverage area and
operational requirement. Resolution will be based on critical or operational areas and have the minimum standards of recognition
for operational areas and identification for critical areas.
2514.09.I.3.c.10.b Not Applicable to this Brand
2514.09.I.3.c.10.c Each scenario is subject to minimum light levels as described by equipment manufacturers.
2514.09.I.3.c.11 Electrical power for cameras, DVR’s and monitors must be supplied from an emergency power circuit and, for new installations and
major upgrades, an uninterruptible/power supply. The UPS supplied must support the cameras, the monitors and the recorders during an
alarm state.
2514.09.I.3.c.12 Cameras must have the following features:
2514.09.I.3.c.12.a All cameras must produce digital color images under normal light conditions to enable accurate identification of offenders. Color
rendition (for new or replacement units).
2514.09.I.3.c.12.b All cameras must be day/night switching in areas susceptible to light level variances.
2514.09.I.3.c.12.c Weather proof (NEMA Type 3 (www.nema.org) or equal) housing when located in non-conditioned space.
2514.09.I.3.c.12.d Solid state digital circuitry.
2514.09.I.3.c.12.e Not Applicable to this Brand
2514.09.I.3.c.12.f All surveillance cameras must be able to create images on playback or live to enable recognition standards at a minimum rate of
2.5px/cm or 20 pixels per face and a minimum of 28% Vertical Body height for 720p and 19% for 1080p resolution.
2514.09.I.3.c.12.g All Surveillance cameras must be vandal resistant with robust anti-tamper housings
2514.09.I.3.c.12.h All new or replacement surveillance cameras must be digital and of a minimum standard of 1.3 Mega pixel resolution and be able to
perform to the coverage area (Operational or Critical or Detection) All surveillance cameras will have light compensation, band
width reduction technology, IP security functionality and meet the operational requirement.
2514.09.I.3.c.13 Minimum system performance required:
2514.09.I.3.c.13.a Analogue systems are obsolete and not to be installed.

2500-206 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.09.I.3.c.13.b For operational areas including: lift lobbies, transit areas, restaurants, bars, parking lots, internal public areas, corridors,
surveillance cameras must be able to recognise people and vehicles at a minimum rate of 2.5px/cm or 20 pixels per face and a
minimum of 28% vertical body height for 720p and 19% for 1080p resolution.
2514.09.I.3.c.13.c For critical areas including: building entrances/exits/lobby entrances/reception/cash points/point of sales areas/vehicle entry/exits
surveillance cameras must be able to identify people and vehicles at a minimum rate of 5px/cm or 40 pixels per face and a
minimum of 56% vertical body height for 720p and 38% for 1080p resolution.
2514.09.I.3.c.14 Digital/network video recorders must include the following features:
2514.09.I.3.c.14.a Digital recording format (for new or replacement units). On board or RAID type storage as required by application. In each case, the
storage medium must be expandable for future use.
2514.09.I.3.c.14.b Not Applicable to this Brand
2514.09.I.3.c.14.c The Surveillance management system will have selectable recording rates from the minimum of 12.5 ips through to 25 ips on alarm
notification.
2514.09.I.3.c.14.d Automatic "alarm command" speed-up that automatically switches from minimum record rate to real time upon alarm activation.
Time lapse must automatically resume when the alarm condition ceases or when a pre-selected time expires.
2514.09.I.3.c.14.e Not Applicable to this Brand
2514.09.I.3.c.14.f Programmable time for automatic on/off operation anytime during a 24 hour period.
2514.09.I.3.c.14.g On-screen recording data capability for information including time, date and recording speed.
2514.09.I.3.c.14.h High-speed visual search.
2514.09.I.3.c.14.i The storage capacity of footage must be sized to record for a minimum of 31 days or to meet local legislation as required. The
recorder must have the storage capacity to record all cameras at a minimum of 12.5 images per second (ips) per camera for at a
minimum of HD resolution and must also incorporate a 20% additional capacity.
2514.09.I.3.c.14.j Where mega-pixel solutions are to be specified, storage and bandwidth implications must be considered and documented.
2514.09.I.3.c.15 Video monitors must include the following features:
2514.09.I.3.c.15.a Color rendition (for new or replacement units)
2514.09.I.3.c.15.b Additional monitors will also be housed within the back office behind reception and be capable of picking up all repeat images from
any camera.

2514.09.J Door Alarms

2514.09.J.1 Door alarm devices are to be installed to detect the opening of certain doors whose use is restricted to authorized personnel or specific times.
Door alarm devices (magnetic contacts) or motion detectors (infrared or ultrasonic detectors) are required for:
2514.09.J.1.a Stairway doors at the exit level from the hotel
2514.09.J.1.b All roof doors or hatches

2500-207 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.09.J.1.c General cashier's office

2514.09.J.1.d Primary food and beverage storeroom(s) and operating equipment storage
2514.09.J.1.e Porte cochere (to monitor traffic and entrance activity)
2514.09.J.1.f
Grade level exit doors that open to the outside of the hotel:

1. Kitchen exit doors (local alarms must be added to deter use)

2. Meeting room doors

3. Back-of-house doors

2514.10 Guardrails
Provide guardrails at all grading differences over 42"/1.0 m. Railings must be a minimum of 42”/1.0 m in height and must have intermediate rails or
ornamental pattern such that a 4”/100 mm diameter sphere is not able to pass through and that children cannot climb (i.e. horizontal rails). A guardrail
42”/1.1 m high from the top of the furniture is required in areas where furniture is placed adjacent to guardrails/half walls and the furniture can be used as a
step. Refer to 2516.05.D.1.
2514.11 Hazardous Materials
Materials are not allowed if they pose potential harm to guests or team members or to the environment. Materials are considered harmful if they have the
potential to fail in practice, either during their installation or during their life including long-term disposal or degradation. The following materials are not
recommended for use. They include, but are not limited to, the following:
2514.11.A Deleterious Materials
2514.11.A.1 Asbestos
2514.11.A.2 CFCs
2514.11.A.3 Crystalline silica
2514.11.A.4 Formaldehyde
2514.11.A.5 Lead
2514.11.A.6 Man-made mineral fibers
2514.11.A.7 Polychlorinated biphenyls (PCBs)
2514.11.A.8 Vermiculite
2514.11.A.9 Volatile organic compounds (VOCs)
2514.11.A.10 Wood preservatives

2500-208 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2514.11.A.11 Brick slips and brick panels

2514.11.A.12 Calcium chloride
2514.11.A.13 Calcium silicate brickwork
2514.11.A.14 Cem-fil
2514.11.A.15 High alumina cement (HAC) concrete
2514.11.A.16 Mundic
2514.11.A.17 Sea dredged aggregates
2514.11.A.18 Wood wool slabs or wood wool cement boards
2514.11.B Problematic Materials
2514.11.B.1 Cement fiber slates
2514.11.B.2 Composite panels
2514.11.B.3 Galvanized steel wall tiles
2514.11.B.4 Hollow clay pot floors
2514.11.B.5 Nickel sulphides
2514.11.B.6 RAAC planks
2514.11.B.7 Tesserae
2514.11.B.8 Thin stone panels
2514.11.C Other Materials
2514.11.C.1 Hair plaster
2514.11.C.2 Masonry and steel—coke breeze/furnace ash and filler joist construction, “Regent Street Disease”

2515.00 Furnishings, Fixtures and Equipment

Additional requirements for the guestrooms are located in Section 2510.00.
2515.00.A Soft Good/Casegood Replacement Cycles
For existing hotels, any soft good or casegood must be replaced when condition, design style and/or relevance warrants as determined by the Brand or
at the following ages (whichever comes first):

> 7 years for soft goods (e.g., drapes, bedding, etc.)

> 14 years for furniture, fixtures and equipment
2515.01 Furniture
2515.01.A Soft Good/Casegood Replacement Cycles

2500-209 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Furniture and its hardware must be manufacturer's commercial furniture or better.

2515.01.B Furniture
2515.01.B.1 Not Applicable to this Brand
2515.01.B.2 General Construction
2515.01.B.2.a Joints must be splined, mortised and tenoned, tongued or doweled, or full length blocked, glued and screwed in two directions, following the
best practice of commercial construction. All work must be carefully corner-blocked, well fitted, glued and reinforced with wood screws.
2515.01.B.2.b All excess glue must be cleaned from surfaces exposed during normal use.
2515.01.B.2.c All structural members must be glued and screwed in place.
2515.01.B.2.d All screws must be turned in, in such a way as to not strip the hole or the screw head, and not split or swell the joining member.
2515.01.B.2.e All plastic laminate tops must be surfaced with high pressure laminate with a minimum 45 lb/20 kg density industrial grade particle board
core with fine face particles and proper backing sheet to prevent warping. Tops must be laminated using contact, semi-rigid (PVAC) or rigid
(ureas, resorcinol) adhesives to provide for type two bonding. All plastic laminate tops must be an exact match to the veneers. A sample
must be presented to Hilton for approval.
2515.01.B.2.f All post laminated veneer edges must be 3-ply face/double crossed veneer construction, no less than 1.3 mm thickness.
2515.01.B.2.g Solid wood panels must float within the frames of doors or drawer fronts.
2515.01.B.2.h Off-the-floor cases over 60”/1.5 m in length must have turn-buckles or center support.
2515.01.B.2.i Caster blocks are to be glued and attached with screws.
2515.01.B.2.j Double lagged leg bolts and leg stretchers must be utilized on all desks.
2515.01.B.2.k Where natural stone, granite or similar approved tops are specified, a sub-top of 1/2"/12.0 mm (minimum) plywood must be provided.
2515.01.B.2.l Where glass tops are used, they must be securely fitted to the base and must not be loose.
2515.01.B.2.m If a casegood is sitting on the floor, it must have a closed base; if a casegood has legs, it must have minimum clearance of 8"/200 mm. If a
toe kick is used, a high pressure laminate must be specified.
2515.01.B.3 Material Requirements
2515.01.B.3.a Endangered wood species are not permitted.
2515.01.B.3.b Casegoods must be of good quality with solid timber edge bands, veneered interiors, etc. and kiln dried with minimum moisture levels
depending on species.
2515.01.B.3.c Exposed veneer surfaces must be select sliced hardwood, and must be carefully matched as to pattern and color. Type or species of veneer
must be spelled out on all factory quotes. All face veneers and balancing back veneers must be applied with waterproof glue under
controlled pressure.
2515.01.B.3.d Minimum veneer thickness is 0.06 cm/0.61 mm.
2515.01.B.3.e To control and contain veneer checking, all crossbands for fancy-faced plywood must have uniform multi-directional strengths.

2500-210 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2515.01.B.3.f Back panels must be glued and securely fastened by screws or gun staples. Fasteners must be flush with outside back and must not swell,
split or protrude through finished surfaces.
2515.01.B.3.g Optional wooden dust bottoms must have one good side, with the good side exposed when the drawer is removed.
2515.01.B.3.h Top edges of drawer sides and backs must be sanded flat with beveled edges and rounded bottom and covered with a clear sealer coat and
finished with a catalyzed top coat. Discoloration, mineral streaks and excessive machine marks will not be permitted. Glued-up stock must
match in color.
2515.01.B.3.i Drawers must be well sealed on the inside backs, fronts, side partitions, bottoms, outside sides and backs. They must be free of dirt, dust,
glue or any foreign matter prior to rubbing, waxed with the required material and wiped dry to remove sand and sealer dust. Manufacturer to
provide heavy duty commercial ball bearing drawer glides with stops at 2/3 the depth of the drawer.
2515.01.B.3.j Dovetails must be well glued, fitted, puttied if necessary, and sanded.
2515.01.B.3.k Drawers must have hardwood or 7-ply veneer sides and backs finished smooth with a clear sealer coat and a catalyzed top coat. All joints
must be multi dovetail or linear (French) dovetail. Drawer bottoms must be plywood, and in all cases must be contained in dadoes on all four
sides; glue-blocked in place to assure continuing squareness. Drawer inside must be stained and finished with a catalyzed top coat. Drawer
glides must be soft closing.
2515.01.B.3.l All exposed metal must be of a gauge appropriate to piece and have no visible welded joints. Metal finishes must have clear enamel matte
coating, clear rust inhibitor, baked enamel, or powder coated finish for humidity protection to prevent rust and corrosion. Manufacturer to
ensure materials are non-corrosive and suitable for use in high humidity and salt air locations as required.
2515.01.B.3.m The hardwood plywood must be constructed as specified. Bondage must be Type 2 or better, and face and back veneers must not be less
than 1/32”/79 mm to 1/42”/56 mm thick before sanding. When face and back veneers are not of the same species, the two veneers must be
of the same density and thickness.
2515.01.B.3.n Face veneers must be Grade 1 flat cut quartered veneers. All face veneers in one panel must be matched for color and grain to present a
uniform appearance. This requirement applies to all paneled surfaces which can be viewed in normal position of use and, in addition, the
back of the desk, top side of shelves and the interior of bookcases and various other visible compartments and surfaces.
2515.01.B.3.o Face side of drawer bottoms or mirror backs and various other unexposed surfaces must be Grade II or better, and may be rotary cut
veneers.
2515.01.B.3.p Veneer cores must be Grade II or better and any voids at panel edges must be fitted. The entire exposed edge of the core must be banded
with the same kind of wood as other exposed parts.
2515.01.B.3.q Back of drawer bottoms must be Grade III or better. Lumber core panels must be regular grade except that no butt joints or knots in excess
of 1.2”/12.5mm diameter will be permitted.
2515.01.B.3.r Crossbands must not be less than 1/32”/79 mm thick and must be Grade II or better.
2515.01.B.3.s Crossbands, veneer cores and lumber cores must be of medium or low-density wood.
2515.01.B.3.t All toe kicks must be permanent & strong.

2500-211 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2515.01.B.3.u Rattan/Wicker: Skin off is required to allow stain to be absorbed evenly and lacquer to protect the finish. Skin on is a natural finish and
requires a sealer to maintain natural color.
2515.01.B.3.v Wood particleboard cores must conform to commercial standards Type I, Grade B, Class II.
2515.01.B.3.w Tops must be particle board if they are core or veneer banded on all four edges and do not have an unsupported span of more than 25"/635
mm. Tops with unsupported spans of 30”/760 mm or more must have anti-snag strips or backing sheets.
2515.01.B.3.x No exposed particle board will be allowed in any furnishings. This includes routed and stained edges on tops.
2515.01.B.3.y Lock-mitered cases must have core bands on fronts and backs of particle board.
2515.01.B.3.z Particle board is allowed to be used in doors if it is banded on four sides.
2515.01.B.3.aa Hardware must have applied rust-proof and tarnish-proof sealers.
2515.01.B.4 Workmanship
2515.01.B.4.a Doors must be free of rattle, squeaking, warp or rubbing. All doors must be approximately uniform in clearance. All catches must be properly
aligned and installed.
2515.01.B.4.b Drawers must have free-running action with no binding or sticking. Drawers with side mounted metal glides must operate freely with no
squeaking or rattling and be well lubricated. Drawer guides and runners must be securely fastened and properly positioned to assure correct
drawer alignment. Drawer glides must be soft closing.
2515.01.B.4.c Route lines, cut-outs or grooves must be smoothly machine and/or sanded. Shapes, carvings and 'U' cuts are to be finished smoothly with
no visible unfinished or rough areas.
2515.01.B.4.d Drawer interiors and storage compartments are to be sanded smooth and free of glue or finish runs and PVC bonded to prevent moisture
absorption. Sides, ends and bottoms are to be free of splinters, snags, slivers, staples, nails and screws.
2515.01.B.4.e All hardware, such as hinges, pulls, latches, catches, glides, etc., must be attached so that they fit and operate properly and serve their
purposes during transit and use.
2515.01.B.4.f Mitered corners are to be square, flush, tight and well glued.
2515.01.B.4.g Interior screws must be flush or countersunk with the surface of the part where used.
2515.01.B.4.h All glides, casters and ferrules must be properly attached so as to remain permanently in place at all times and capped.
2515.01.B.4.i Face-nailed molding and overlaps must be nailed as inconspicuously as possible with nails countersunk and filled. Back nailing must be
used whenever possible.
2515.01.B.4.j All cane must be applied straight with no broken or loose strands and must be smooth after rubbing.
2515.01.B.4.k All items furnished under this section must be guaranteed against manufacturing defects in workmanship and materials. Repairs of such
defects during the first year, after final completion and acceptance, must be made by the manufacturer at their cost and expense, without
charge to the purchaser or hotel. All such replacements and repairs must be made at one time and at hours mutually satisfactory to both
franchisee and factory.
2515.01.B.4.l Not Applicable to this Brand

2500-212 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2515.01.B.4.m All dining tables must have adjustable glides.

2515.01.B.5 Appearance and Finish
2515.01.B.5.a Color of like finishes must be color-fast, uniform and compatible between pieces manufactured in the same plant; between pieces made in
various plants, and from one production cut to another.
2515.01.B.5.b Each finishing material must be formulated and individually batch-checked to insure compatibility with the batch and every other material
used to produce a color-fast finishing system.
2515.01.B.5.c Distressing, shading, highlighting and spatter in any one group must be consistent and uniform between pieces and plants and from one cut
to another.
2515.01.B.5.d Interior surfaces of compartments and drawers must be free of dirt, dust, shavings or any foreign matter before finishing.
2515.01.B.5.e Finish must be rubbed to required smoothness and sheen and must be sufficiently dry to prevent marring or printing on the surface when
packed. Finishes rubbed through are not acceptable.
2515.01.B.5.f Edges and backs of doors and drawers must be finished to be compatible with exterior.
2515.01.B.5.g Excess pumice, oil, wax and rubbing compound must be wiped clean after rubbing.
2515.01.B.5.h Finishing:
2515.01.B.5.h.1 Spray with stain and/or washcoat and/or toner.
2515.01.B.5.h.2 Spray with filler as required to properly fill wood pores, remove all excess filler and allow to dry.
2515.01.B.5.h.3 Spray with sealer of not less than 16 to 20 percent solid content.
2515.01.B.5.h.4 Sand sealer smooth, finishing with paper.
2515.01.B.5.h.5 Shade with shading stain as required to obtain uniform color and effect.
2515.01.B.5.h.6 Glaze when required for effect and wipe.
2515.01.B.5.h.7 Spray two coats of moisture-resistant catalyzed finish.
2515.01.B.5.h.8 Rub with steel wool, wet or dry finishing paper, wax and wipe clean as desired for the required sheen specified.
2515.01.B.5.h.9 Clean laminate surfaces with cleaning agents and wipe dry.
2515.01.B.5.h.10 Finishing must be performed according to local guidelines of Finish System Standards for a 'Premium Grade' better in the US or
custom grade quality in Asia Pacific and Europe. All wood must be finished with a commercial grade conversion lacquer finish to
withstand water and alcohol.
2515.01.B.5.h.11 For Closed Grain Woods, finishing steps must be as follows:
1. Vinyl Washcoat
2. Stain
3. Vinyl Sealer
4. Sand (220 Grit)
5. Top Coat

2500-213 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

6. Top Coat

2515.01.B.5.h.12 For Open Grain Woods, finishing steps must be as follows:

1. Stain
2. Vinyl Sealer
3. Sand (220 Grit)
4. Top Coat
5. Top Coat
2515.01.B.5.i Lacquer painted surfaces are not allowed.
2515.01.B.5.j Lacquer Finishes
2515.01.B.5.j.1 Polyurethane Lacquer
2515.01.B.5.j.1.a The use of polyurethane lacquer (PU) is required when there is no glass, stone or laminate top. This finish is for interior use only, as
to maintain the appearance of the piece for a minimum of ten years.
2515.01.B.5.j.1.a.1 PU 100 Gloss - This finish is a polyurethane Clear Lacquer with a H99-03 (NY) Polyfunctional Isocyanurate Hardner leaving a
clear gloss of greater than 90 degrees.
2515.01.B.5.j.1.a.2 PU 50 Matt - This finish is a Polyurethane Satin Clear Lacquer with a 98- HO Polyfunctional Isocyanurate Hardner leaving a
milky appearance with a gloss of 45-50 degrees.
2515.01.B.5.j.2 Catalyzed Lacquer
2515.01.B.5.j.2.a They are a two part system, the lacquer and the catalyst. A post cat conversion varnish is the standard of the industry for most
cabinetry. It is a hard, durable and chemical resistant finish. It is slower to dry than a pre cat or nitrocellulose lacquer. But because
there is a high catalyst ratio it will cure to about 85 percent within a 24 hour period. You must use it in a controlled environment. It
needs to be greater than 65° F/18° C to be used, otherwise it will fail to crosslink properly and you will get a much reduced durability.
Catalyzed Lacquer is a solvent based finish that has cross-linking properties to form a more durable surface.
2515.01.B.5.j.2.a.1 Pre-catalyzed has the catalyst added at the factory, where with post-catalyzed, you add the catalyst at the time of use. Pre-cats
are generally a little slower in dry time and cure because the catalyst is not as powerful, or "hot." There are also blocker
solvents in the lacquer that help prevent the chemical reaction from taking place in the can. This results in long pot lives, six
months or better, and no hassle with adding catalyst.
2515.01.B.5.j.2.a.2 Post-catalyzed lacquers dry and cure faster, and are better for high production uses.

2515.01.B.5.k Furniture must have the same quality finish on all sides.
2515.01.B.6 Performance
2515.01.B.6.a Drawers and doors must be fitted, properly aligned and must operate smoothly under various atmospheric conditions.
2515.01.B.6.b All doors, drawers, leg mechanisms, trays and other operating parts must be well fitted, properly aligned and operate smoothly without loose
or sloppy action.

2500-214 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2515.01.B.6.c Doors must not rub, rattle or be warped. Hinges must operate smoothly and quietly with no binding or other defect to affect performance.
2515.01.B.6.d All tops and structural members must be warp-free.
2515.01.B.6.e Hardware, both trim and functional, must be straight and firmly attached.
2515.01.C Upholstered Furniture
2515.01.C.1 Not Applicable to this Brand
2515.01.C.2 Not Applicable to this Brand
2515.01.C.3 Upholstered furniture may not be fully upholstered in vinyl. Vinyl is permitted on seats only. Vinyl welts are not allowed.
2515.01.C.4 Upholstered furniture must meet the following requirements:
2515.01.C.4.a Adhesive reinforced seams as necessary
2515.01.C.4.b Lined flounces
2515.01.C.4.c Sleeper deck flap
2515.01.C.4.d Non-corrosive rust proof zippers
2515.01.C.4.e Non-corrosive, heavy duty, nylon carpet glides to fit the footprint of the leg. The appropriate glides are required on all dining chairs and bar
stools to eliminate damage to the flooring material.
2515.01.C.4.f Components (fabric, decking material, filling/padding, welt cord and barrier material, if used) must be tested in accordance with local fire
regulations. Salt-base flame-retardant chemicals are not to be used.
2515.01.C.4.g All flame retardant certificates of compliance must be provided to the hotel for all components of the upholstered items.
2515.01.C.4.h Frame requirements:
2515.01.C.4.h.1 Joints are double doweled, glued and nailed.
2515.01.C.4.h.2 Corner blocked, gusseted, glued and screwed as necessary.
2515.01.C.4.h.3 Metal or sleigh base for some applications.
2515.01.C.4.i Seat spring requirements:
2515.01.C.4.i.1 Sinuous (No-sag) construction
2515.01.C.4.i.2 8 gauge spring wire
2515.01.C.4.i.3 4”/102 mm or less spacing on center
2515.01.C.4.i.4 Noise abating coated spring clips
2515.01.C.4.i.5 Lateral stabilizing wrapped edge wire
2515.01.C.4.i.6 2 oz. bonded polyester deck insulator
2515.01.C.4.i.7 Springs must be hand-tied, connecting insulated wire
2515.01.C.4.i.8 Universal springs must have lifetime guarantees

2500-215 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2515.01.C.4.j Back spring requirements:

2515.01.C.4.j.1 Sinuous (No-sag) construction
2515.01.C.4.j.2 11 or 12 gauge wire
2515.01.C.4.j.3 Lateral stabilizing wrapped edge wire
2515.01.C.4.j.4 Noise abating coated spring clips
2515.01.C.4.k Body padding requirements:
2515.01.C.4.k.1 1.8 density polyurethane of appropriate I.L.D. (Initial Load Deflection)
2515.01.C.4.k.2 Minimum of 2 oz. bonded polyester fiber
2515.01.C.4.l Seat cushion requirements:
2515.01.C.4.l.1
Guestrooms:

a. Seats: Minimum 1.8 density polyurethane with an I.L.D. (Initial Load Deflection) of 24-32 foam with a soft crown.

b. Back Cushions: 1.8 density polyurethane with an I.L.D. (Initial Load Deflection) of 18 I.L.D. foam.

2515.01.C.4.l.2
Public Areas:

a. Seats: Minimum 2.2 density polyurethane with an I.L.D. (Initial Load Deflection) of 24-32 foam with a soft crown.

b. Back Cushions: 1.8 density polyurethane with an I.L.D. (Initial Load Deflection) of 18 I.L.D. foam.

2515.01.C.4.l.3 Wherever urethane foam cushioning is utilized in seating, it must be combustion modified high resiliency (ICMR foam in the US and
CMHR in Europe).
2515.01.C.4.l.4 Cushions and back pillows must be poly-dacron and wrapped with muslin and must pass local, state, and federal code requirements.
Cushion covers must have security clips in US and non-corrosive zippers as required for cleaning ease.
2515.01.C.4.m Back pillow requirements:
2515.01.C.4.m.1 2.25 density high resilience polyurethane with an I.L.D. (Initial Load Deflection) of 18 I.L.D.
2515.01.C.4.m.2 Wrapped in polyester fiber or down proof bag enclosing non-bonded polyester fiber
2515.01.C.4.n Fabric requirements:
2515.01.C.4.n.1 Not Applicable to this Brand
2515.01.C.4.n.2 Stain resistant finish is required.

2500-216 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2515.01.C.4.n.3 Fabric backing must be acrylic, latex or knit.

2515.01.C.5 Upholstered furniture must be fully upholstered on all sides unless a decorative, wood-frame and/or arms are integral to the design, and finished
per 2515.01.B.5.
2515.01.C.6 Decorative Pillows insert must be microfiber; 0.7 denier hollow conjugated siliconized microfiber or finer than 1.3 denier.
2515.01.D Sofa Bed
2515.01.D.1 General Requirements
2515.01.D.1.a Not Applicable to this Brand
2515.01.D.1.b Not Applicable to this Brand
2515.01.D.1.c High quality 4/4 kiln dried hardwood and laminate panel board construction with fasteners and reinforced mechanisms. Cushions must be 8
gauge sinuous construction with 1.8 # of highly resilient foam or 25 innersprings per cushion wrapped with Dacron.
2515.01.D.1.d All materials to meet or exceed CA TB – 117, TB-1633 and local regulatory guidelines.
2515.01.D.2 Sleeper Mechanism
2515.01.D.2.a Mechanism is a one-piece heavy gauge tubular steel.
2515.01.D.2.b No metal bars or springs under the bed.
2515.01.D.2.c Heavy duty square tubular frame construction.
2515.01.D.2.d Mattress platform must be removable.
2515.01.D.2.e Mechanism not to require lifting to exceed 1”/25 mm.
2515.01.D.2.f Mechanism must roll out on four heavy duty wheels.
2515.01.D.2.g Available Sizes:
60"/1.5 m width
52"/1.3 m width
2515.01.D.2.h 5 year warranty on mechanism
2515.01.D.3 Sleeper Mattress
2515.01.D.3.a
Mattress Options:

All sleeper mattresses must fit the sleeper sofa mechanism.

Heavy Duty Contract: 72”/1.82 m long, 5.25”/1.33 mm high, 294 coil count, 13 gauge steel wire, CFR TB 1632 and CFR TB 1633 compliant.

Pillow Top: 76”/1.93 m long, 8.5”/216 mm high with Z-coil construction.

2500-217 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Memory Foam: 80”/2.03 m long, 5"/125 mm high thick plush, premium high-density, fire retardant foam throughout entire mattress with no
coils or springs that is easily replaced through a concealed zipper cover.

2515.01.D.3.b Not Applicable to this Brand

2515.01.D.3.c Not Applicable to this Brand
2515.01.D.3.d Mattress must be high grade 2.5 # density foam easily replaced through concealed zipper cover using standard size sheets.
2515.01.D.3.e Damask ticking fabric quilted to a layer of 1.5 oz. hypoallergenic fiber.
2515.01.D.3.f 1”/25 mm layer of 1.5 oz. hypo-allergenic densified fiber to be upholstered between quilted top panel and two pieces of ¼”/6.0 mm fiber
insulator pad.
2515.01.D.3.g 6”/150 mm premium innerspring unit, 4-turn contract spring unit made of 13.5 gauge wire coils.
2515.01.D.3.h Coil count: queen – 345, full – 299
2515.01.E Outdoor Furniture
2515.01.E.1 All pool and balcony furniture used in high wind or coastal locations must be weighted and suitable for outdoor use.
Weight guidelines:
Chaise: 40 lbs/18.1 kg-50 lbs/22.7 kg
Dining Chair: 20 lbs/9.1 kg
Barstool: 20 lbs/9.1 kg
Dining Table Bases: 110 lbs/49.9 kg
Dining Table Tops: 50 lbs/22.7 kg
Tea Table Top and Base: 10 lbs/4.5 kg
2515.01.E.2 Frames/Table Bases
2515.01.E.2.a Metal Finishes: All outdoor furniture frames must be made of wrought aluminum, cast aluminum or steel; sealed; powder coat finish to avoid
corrosion and rusting.
2515.01.E.2.b Wood Finishes: If wood is used, the minimum wood used must be a natural premium teak (if intended to patina or age); sealed premium
teak (if original color is to be maintained); no other types of woods are acceptable.
2515.01.E.2.c Woven: Woven must consist of an all-weather product (i.e., A026 Polystrap) or polyurethane resin fibers; resistant to harsh weather; UV
rated.
2515.01.E.2.d Composite/Synthetic:
2515.01.E.2.d.1 Composite: woods must be made of Marine Grade Polymer (MGP)
2515.01.E.2.d.2 Synthetic: woods 100 percent recycled polyethylene plastic; pre-dyed coloring to avoid against fading; UV stabilizers; seat slats must
have slight flex for extra comfort.

2500-218 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2515.01.E.2.d.3 Polywood: Lumber must be made from high-density polyethylene (HDPE), UV-inhibited pigment systems, foaming compounds, and
selected process additives. The HDPE primary raw material must be derived from post-consumer bottle waste, such as milk and
detergent bottles or other HDPE post industrial material. This material must be cleaned by a decontamination process to a high purity
level, which removes contaminants such as food residue, paper, and adhesives. It must then compounded into a rigid board stock
material; with the resulting finished product containing over 90 percent recycled plastic by weight.
2515.01.E.3 Table Tops
2515.01.E.3.a Glass: Glass tops are not acceptable.
2515.01.E.3.b Wood: Wood tops must be sealed with a clear coat polyurethane.
2515.01.E.3.c Composite/Synthetic Wood:
2515.01.E.3.c.1 Composite: Woods must be made of Marine Grade Polymer (MGP)
2515.01.E.3.c.2 Synthetic: Woods 100 percent recycled polyethylene plastic; pre-dyed coloring to avoid against fading; UV stabilizers.
2515.01.E.3.d Stone: Stone tops must be sealed; with smooth edges and secured to the table base.
2515.01.E.3.e
Composite/Synthetic Stone:

Quarizz: This is an MDF center with a sealed concrete exterior; epoxy undercoat with Tiger Drylac top coat and is suitable for outdoor areas.

2515.01.E.3.f Acrylic: Requires a removable metal rim with diameter cross supports; minimum thickness of .22”/5.6 mm for tea tables; minimum .50”/12.7
mm for dining tables and of a textured pattern, as not to show scratches.
2515.01.E.4 Table Glides:
Outdoor tables exceeding 24”/600 mm must have heavy duty nylon (plastic not acceptable) adjustable glides that are weather resistant and
suitable for various types of flooring finishes.
2515.01.E.5 Cushions
2515.01.E.5.a Dacron Foam: minimum of 2.8 lb/1.3 kg density with a polyester cushion padding resistant to harsh weather conditions; quick drying; mildew
resistant; meets CAL TB Section 3; ASTM D 3675 Flame Spread; ASTM E 662 Smoke Density.
2515.01.E.5.b Dry Ease Foam: 50 ILD EZ-Dry Foam with pore size of 35 ppi; density 2.0 lbs./ft³ ; tensile 8.0 psi; elongation 25 percent; tear 2.0 lbs/in; IFD
25R (15” x 15” x 4”/375 mm x 375 mm x 100 mm) 50 lbs; 50 percent compression set at 15 percent.
2515.01.E.5.c Fabric: must be a solution dyed acrylic fabric; rated specifically for outdoor use; stain treatment; meets all regulatory guidelines.
2515.01.E.5.d Cushions: must be removable and have a non-corrosive, coordinating zipper; color must coordinate with complimentary fabric.
2515.01.E.6 Chaise lounges used in sandy areas are required to use a sleigh/sled style base frame.
2515.01.E.7 Lounge chairs must have a minimum seat height of 16.5"/420 mm.

2515.02 Fabrics

2500-219 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2515.02.A Fabric Selection Requirements

All fabric selections must meet the following:
2515.02.A.1 Be of heavy duty contract quality.
2515.02.A.2 Not Applicable to this Brand
2515.02.A.3 Comply with the following rub tests:
2515.02.A.3.a
Guestroom upholstery fabrics: 40,000 (Martindale test), Public area upholstery fabrics: 45,000 (Martindale test)

2515.02.A.3.b Light fastness: 40 hours. Test method: A.A.T.C.C. (American Association of Textile Chemists and Colorists, www.aatcc.org/) or regional
testing.
2515.02.A.4 Comply with the local fire regulations or the following, whichever is more stringent.
2515.02.A.4.a Interior drapery fabrics used must meet the following codes:
2515.02.A.4.a.1 BS 5867 Part 2 Type B
2515.02.A.4.a.2 Proof of compliance is required by either a sewn-in manufacturer’s tag or a letter on file from the manufacturer.
2515.02.A.4.b Upholstery fabrics used must meet the following codes:
2515.02.A.4.b.1 BS 5852 Part 2 Source 5
2515.02.A.4.c Decorative pillow and bed valance/skirt fabric used must meet the following codes:
2515.02.A.4.c.1 EN1021 Parts 1 & 2
2515.02.A.5 Flame retardant certificates of compliance must be provided to the property.
2515.02.A.6 Stain treatment is required on all upholstery and decorative pillow fabrics.
2515.02.A.7 Not Applicable to this Brand
2515.02.A.8
Upholstery vinyls must be 100% polyvinyl chloride (PVC) or polyurethane (PU) faced vinyl. PU must come with testing to show that the product
exceeds ISO 1419 (Tropical Test Method C, 5 weeks).

a. Backings : Single direction knits and suede backing are not acceptable.

b. Stain resistance: Guestroom vinyl to exhibit durable stain resistance and release of stains from food, drinks and writing instruments using
common cleaning agents. Vinyl must demonstrate release of stains such as black coffee, red wine, ballpoint pen, mustard, iodine and denim
color transfer after being pressed into the surface at a load of one psi for one minute followed by an aging period of 24 hours. The minimal stain
rating following cleaning should be a 4.5 using the AATCC gray scale (5.0 = no change). The stain resistance must not be imparted using a
sacrificial top layer; rather, cleaning resistance must be repeatable and the appearance must not be changed by cleaning. These properties must
exist after 30,000 double rubs on the Wyzenbeek machine.

2500-220 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2515.03 Window Treatment

2515.03.A Window Treatment
2515.03.A.1 Window treatments are not required on transom, clerestory, Pool (exterior windows), and Fitness Center (exterior windows). For security
purposes window treatments are not permitted on vision panels and/or side lights at Business Center, Guest Laundry, and Fitness Center entry
doors.
2515.03.A.2 Wood plantation shutters are required to have an applied paint or catalyzed lacquer finish. Exposed wood is not allowed.
2515.03.A.3 Draperies must be constructed of material with a minimum width of 54”/1.37 m and a weight of 1.70 pounds per linear yard. All exposed edges
must be covered by drapery returns. All draperies must be 1/2"/12 mm off the finished floor.
2515.03.A.4 All batons must be heavy duty, minimum 3/8” diameter and installed on the front of panels 42"/1.07 m AFF in a color complimentary to the fabric.
2515.03.A.5 Public Areas
2515.03.A.5.a Public area windows must be covered with draperies, sheer curtains, and/or plantation blinds and/or wood plantation shutters (2”/50 mm
slats).
2515.03.A.5.b Not Applicable to this Brand
2515.03.A.5.c Vision panels and/or side lights at the entry door to public spaces are not to receive window treatments and must be left uncovered for
security purposes.
2515.03.A.5.d All windows in public areas must have a valance. The valance must be fabric or painted wood cornices.
2515.03.A.6 Not Applicable to this Brand
2515.03.A.7 Guestroom Window Treatment
2515.03.A.7.a Window treatments in typical guestrooms must include over drapery that is blackout lined and a decorative sheer or a decorative sheer over
colored blackouts. Three (3) pass blackout is required.
2515.03.A.7.b Window treatments must be custom-tabled for exact size. All selvages to be removed. All patterns must be horizontally & vertically matched.
2515.03.A.7.c Not Applicable to this Brand
2515.03.A.7.d Window treatments must have a 1/4"/6.0 mm clearance at the ceiling mount.
2515.03.A.7.e Bottom of window treatments must be ½”/12.0 mm clear above the finished floor; actual clearance may vary from 1/4"/6.0 mm to 1/2"/12.0
mm.
2515.03.A.7.f Not Applicable to this Brand
2515.03.A.7.g All drapery panels must overlap 3”/75 mm at points where panels meet to ensure no light leakage as well as 3"/75 mm past all window
edges. Where windows run the length of the wall, drapery must be velcroed to the wall length to ensure blackout.
2515.03.A.7.h Not Applicable to this Brand
2515.03.A.7.i Top Treatment

2500-221 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2515.03.A.7.i.1 Fabric valances or cornices are not allowed; architectural details such as window pockets, soffits, crown moldings, etc., which conceal
the drapery hardware is required. Overlapping is required.
2515.03.A.7.j Over Drapery
2515.03.A.7.j.1 Over drapes must be full traversing, stationary side panels, or tied back, to complement the design format. All over drapery must be lined
with the exception of colored blackouts.
2515.03.A.7.j.2 Over drapery lined fullness must be twice the width of the opening when measured across the finished hem plus overlaps and returns.
This equates to 250 percent for Pinch Pleat drapery fabrication, 120 percent for sheer fabrication and 100 percent for Ripplefold drapery
fabrication.
2515.03.A.7.j.3 Not Applicable to this Brand
2515.03.A.7.j.4 Fabric for over drapery must be as follows:
2515.03.A.7.j.4.a 100 percent cotton, 100 percent polyester and 100 percent Trevira CS is acceptable. All polyester fabric to be of a low pill continuous
filament fiber.
2515.03.A.7.j.4.b Not Applicable to this Brand
2515.03.A.7.j.4.c Over drapery fabric used for side panels must be lined with blackout material or inherently act as blackout.
2515.03.A.7.j.4.d Drapery fabrics, excluding sheers and blackouts must maintain a minimum weight of 7 oz per linear yard based on 54"/1.37 m width.
2515.03.A.7.j.4.e Cotton at 180 (1.8 yd /lb) - 133 (1.33 yd /lb).
2515.03.A.7.j.4.f 100 percent polyester at 7-11 oz /yd based on 54"/1.37 m width (9 oz/yd preferred).
2515.03.A.7.k Blackout Drapery
2515.03.A.7.k.1 Fabric for blackout drapery must be as follows:
2515.03.A.7.k.1.a Three-pass soft blackout lining is the minimum requirement for guestrooms.
2515.03.A.7.k.1.b Color: White or ecru to outside, gray unfinished cotton mesh to inside. If over drapery is a light color, then blackout material must be
finished on both sides (three pass).
2515.03.A.7.k.1.c Fiber content: 70 percent polyester/30 percent cotton or 100 percent polyester with two foam passes to create blackout.
2515.03.A.7.k.1.d Thread count: 78 x 44 per square inch or equal.
2515.03.A.7.k.1.e A printed blackout drapery is allowed.
2515.03.A.7.k.2 Blackout drapery fullness must be twice the width of the opening when measured across the finished hem plus overlaps and returns.
This equates to 200 percent for Pinch Pleat drapery fabrication and 120 percent for Ripplefold drapery fabrication.
2515.03.A.7.k.3 Three-Pass blackout lining is required for all separate blackout drapery and with over drapery fabric which may be adversely affected
from bleed-through of the unfinished gray side of a two pass blackout material. It must comply with the following:
2515.03.A.7.k.3.a Weight: 1.16 yd/lb (48”/1.20 m wide) and 1.12 yd/lb (54”/1.37 m wide)

2500-222 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2515.03.A.7.k.3.b Color: White or ecru to outside, white or ivory to inside (NOTE: Other colors to inside may be acceptable depending on design.
Brand Management approval required.)
2515.03.A.7.k.3.c Fiber content and process: 100 percent polyester with three foam passes to create blackout.
2515.03.A.7.k.3.d Thread count: 78 x 54 per square inch or equal.
2515.03.A.7.l Side Panels
2515.03.A.7.l.1 Side panels must be 200 percent fullness. Finished widths of stationary side panels are 28″/71 cm (1-1/2 widths of 48″/1.20 m wide
fabric) and 30″/76 cm (1-1/2 widths of 54″/1.37 m wide fabric).
2515.03.A.7.m Sheers
2515.03.A.7.m.1 Sheer or casement drapery fullness must be 2-1/2 times the width of the opening when measured across the finished hem plus
overlaps and returns. This equates to 250 percent for Pinch Pleat drapery fabrication and 220 percent for Ripplefold drapery
fabrication.
2515.03.A.7.n Not Applicable to this Brand
2515.03.A.7.o Not Applicable to this Brand
2515.03.A.7.p Not Applicable to this Brand
2515.03.A.7.q Drapery Hardware
2515.03.A.7.q.1 All hardware must be affixed by drill and plug method. "Shot" installation is not allowed.
2515.03.A.7.q.2 Installation must be a two-track or three-track system.
2515.03.A.7.q.2.a Three-track systems must have individual tracks for sheers, blackouts and over drapery. When fixed side-hanging over drapes are
used, short tracks or rods approximately equal in length to the over drapes are required.
2515.03.A.7.q.2.b Two-track installations must consist of individual rods for sheers and full-traverse over drapes with sewn-in blackout lining.
2515.03.A.7.q.3 Cordless hand-drawn track must be used.
2515.03.A.7.q.4 All draperies with lined and unlined headings must be pinned and hung evenly with non-corrosive heavy duty stainless steel hooks and/
or Microflex pins.
2515.03.A.7.q.5 Exposed drapery tracks are not allowed.
2515.03.A.7.q.6 All batons must be heavy duty and installed on the front of panels 42"/1.07 m AFF.
2515.03.A.7.q.7 All batons must be in a color complimentary to the fabric.
2515.03.A.7.q.8 Not Applicable to this Brand
2515.03.A.7.q.9 When used, roman valances must be attached by means of Velcro fastener; one part of which must be sewn to valance, one part of
which must be glued to the track. Ensure that there are no light leaks at the perimeter.
2515.03.A.7.q.10 Electrical operated drapery and or shades/blinds are allowed.
2515.03.A.7.r Motorized Blinds

2500-223 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2515.03.A.7.r.1 Must be contract grade.

2515.03.A.7.r.2 Must be inside window mount.
2515.03.A.7.r.3 Must be 99% blackout.
2515.03.A.7.r.3.a

2515.03.A.7.r.4 Customer's own materials (COM) must be of contract grade and meet local fire regulations.
2515.03.A.7.r.5 No more than 1/16"/1.6 mm clearance is allowed on each side.
2515.03.A.7.r.6 A hard-wired wall switch or wireless switch/remote permanently affixed to the wall are acceptable.
2515.03.A.7.s Manual Blinds
2515.03.A.7.s.1 Must be contract grade.
2515.03.A.7.s.2 Must be inside window mount.
2515.03.A.7.s.3 Must be 99% blackout.
2515.03.A.7.s.4 Customer's own materials (COM) must be of contract grade and meet local fire regulations.
2515.03.A.7.s.5 No more than 1/16"/1.6 mm clearance is allowed on each side.
2515.03.A.7.s.6 Chain pulls must be secured at the bottom.
2515.03.A.7.s.7 All blinds where installed, must comply with EN13120:2009+A1:2014, as supported by EN 16433:2014 and EN 16434:2014 for testing
requirements.
2515.03.A.7.s.8 Maximum cord and chain lengths must be followed.
2515.03.A.7.s.9 The definition of blinds includes venetian blinds, roller blinds, vertical blinds and pleated blinds, but also honeycomb blinds, Roman
shades, Austrian/Festoon blinds, panel blinds, plantation shutters and roll-up blinds
2515.03.A.7.s.10 All blinds must be "safe by design" or supplied with the appropriate child safety devices installed which will either break under pressure,
tension the cord or chain or provide the facility to store cord(s) out of reach.
2515.03.A.7.s.11 The safety device must be installed at the point of the manufacture and must be installed by professional installers.
2515.03.A.7.s.12 All blinds must carry safety warnings.

2515.04 Top Surfaces

2515.04.A Top Surfaces Definition
Top surfaces are all tabletops or countertops or other horizontal interior architectural element that people can touch.
2515.04.B Top Surface Material Requirements
Materials used must meet the performance criteria that follows:
2515.04.B.1 Structural integrity as required for intended use without deflection

2500-224 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2515.04.B.2 Solid, non-porous material or veneer without exposed veneer edges

2515.04.B.3 Impact and scratch resistant
2515.04.B.4 Resistant to damage from standing water
2515.04.B.5 Non-corrosive material
2515.04.B.6 Washable with standard non-toxic housekeeping chemicals
2515.04.B.7
Marble must be 3/4"/20 mm thick with polished edges on exposed sides and must have a protective coating to prevent etching and staining.

2515.04.B.8 Countertop materials used in food preparation and serving areas must be resistant to damage from heat.
2515.04.C Fully Supported Tempered Glass Surfaces
Tempered glass surfaces must be a minimum of ¼”/6.0 mm when fully supported.
2515.04.D Unsupported Tempered Glass Surfaces
Tempered glass surfaces must be 3/8”/10.0 mm– ½”/12.0 mm when not fully supported.
2515.04.E Overall Top Surface
An overall top surface minimum thickness of ¾”/19 mm is required when a laminate top is used.
2515.04.F Porous Stone Tops
All porous stone tops must be properly sealed upon installation. The use of a tuff skin sealer or an equivalent is required.
2515.04.G Fixed Glass & Bumpers
Glass must be fixed. Provide clear acrylic bumpers adequate for size of top of table/case piece.
2515.04.H PLAM Requirements
Plastic laminate tops must be surfaced with high pressure laminate with a minimum 45 lb/20 kg density industrial grade MDF core with fine face
particles and proper backing sheet to prevent warping. Tops must be laminated using contact, semi-rigid (PVAC), or rigid (ureas, resorcinol)
adhesives, to provide for type two bonding. A “V” groove 1/16”/2 mm deep is required for all inset laminate tops with a solid wood edging sanded
smooth. All patterned plastic laminate must be matched exactly at joints. The finished appearance of the plastic laminate must be free from blisters,
cracks or any other defects due to faulty workmanship.
2515.04.I Stone Top Requirements
Stone top must have plywood sub-top, painted black. Top must be glued and screwed to base of casegood. All exposed surfaces must be sealed
with an approved impregnator and penetrating sealer to protect stone from water, alcohol, and chemical stains.
2515.04.J Top Surface Construction Approval
The construction of the top surface must be approved on an individual basis by Hilton as being aesthetically appropriate for the Brand and the
specific context of the design.

2500-225 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2515.05 Art
2515.05.A Artwork Framing Standards - Public Areas:
2515.05.A.1 Mounting
2515.05.A.1.a Paper art must be dry mounted to prevent buckling with the following exceptions:
2515.05.A.1.a.1 Expensive pieces whose value will be jeopardized. Proper conservational mounting techniques may be used, such as T hinges made
from acid free linen tape.
2515.05.A.1.a.2 Dimensional art or where dry mounting is impossible.
2515.05.A.1.a.3 Free floating pieces
2515.05.A.1.b Photographs must be mounted if possible. Valuable photographs may be mounted using conservation adhesive tissues and backing boards.
2515.05.A.2 Matboards
2515.05.A.2.a
Conservation of artwork requires either an acid free rag matboard, or at minimum an alpha cellulose board.

2515.05.A.2.b White core matt must be used for all matt situations.
2515.05.A.3 Glass
2515.05.A.3.a Regular framer’s glass is acceptable. A conservation glass, such as 98 percent UV protected, is preferred for valuable pieces.
2515.05.A.3.b Plexiglass is acceptable for larger pieces in excess of 48”/1.2 m in width; however, it must be a UV Plexiglass product if the art is of
significant value. UV Plexiglass does have some coloration to it and may obscure the artwork.
2515.05.A.3.c Reflection controlled glass or Plexiglass must be used at bright sunlight areas.
2515.05.A.3.d Museum quality glass must be used for artwork of the highest caliber.
2515.05.A.3.e A minimum glass thickness of 3/16”/5.0 mm is required.
2515.05.A.4 Frames
2515.05.A.4.a Wooden moldings are preferred.
2515.05.A.4.b Framers must minimize the potential of powder post beetles and avoid wood species that may be prone to infestations.
2515.05.A.4.c All frames must be sealed with either a paper moisture barrier or tape.
2515.05.A.5 Boxing and Crating
2515.05.A.5.a Artwork must be boxed and crated to minimize risk of damage in transit.
2515.05.A.5.b Frame corners must be applied and adhered so that they do not come off until removed by the installation teams. Some form of protection,
such as bubble wrap, must be used around each of the frames.
2515.05.A.5.c When boxing/crating canvases, the surface of the artwork must be protected from potential damage caused by movement or scuffing while
in transit.

2500-226 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2515.05.A.6 Signage identifying artwork must not be used without prior approval from Hilton.
2515.05.B Contract Framing Standards - Guestrooms
2515.05.B.1 Mounting
2515.05.B.1.a Wet or dry mount to foamcore is acceptable.
2515.05.B.1.b Unique specifications or art type require an alternative method of display, such as shadow boxing.
2515.05.B.2 Matboards
2515.05.B.2.a Matboards must be white core regular matboard or better.
2515.05.B.3 Glass
2515.05.B.3.a Regular framer’s glass is acceptable.
2515.05.B.3.b Reflection control glass must be used in areas affected by sunlight.
2515.05.B.4 Frames
2515.05.B.4.a Wooden moldings are preferred.
2515.05.B.4.b MDF core frames are acceptable upon prior approval by Hilton.
2515.05.B.4.c When fitted, all frames must be sealed with either a backing paper or tape.
2515.05.B.5 Boxing/Crating
2515.05.B.5.a Artwork must be boxed and palletized.
2515.05.B.5.b Frames must be cornered to prevent damage both in shipping and for movement during installation.
2515.05.B.5.c Frames must be boxed face to face and back to back. Where necessary, additional cardboard must be used between the faces to prevent
potential damage to moldings.
2515.05.B.6 Security Hardware
2515.05.B.6.a Artwork must be supplied with a T-screw locking system or other approved method.
2515.05.B.6.b Lighter artwork may utilize standard brackets at top. Heavier items, especially mirrors, must use a Z-bar or similar cleat at top as well as a T-
screw lock at bottom.
2515.05.B.7 Signage identifying artwork must not be used without prior approval from Hilton.

2515.06 Mirrors
2515.06.A Mirror Requirements
Mirrors must be 3/16”/4.76 mm – 1/4"/6.35 mm polished with vinyl backing/vinyl safety back, free of distortion. Mirrors must be fabricated of polished
plate glass. All mirrors must be guaranteed against silver oxidation. All mirrors must be mounted on hardwood or masonite backing at a minimum 3/
16"/4.76 mm thickness.
2515.06.B Frames

2500-227 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2515.06.B.1 Wooden moldings are preferred.

2515.06.B.2 Framers must minimize the potential of powder post beetles and avoid wood species that may be prone to infestations.
2515.06.B.3 All frames must be sealed with either a paper moisture barrier or tape.
2515.06.B.4 MDF frames are not allowed in bathrooms or other areas in close proximity to moisture.
2515.06.C Mirror Installation Requirements
All mirrors must be installed with tamper-proof 3-point (4-point must be used on larger pieces) security mounting hardware appropriate for wall
condition and weight of mirror for a complete and finished installation.

2516.00 Fire Protection and Life Safety Requirements

2516.01 Administration
2516.01.A Applicability
2516.01.A.1 This standard details fire and life safety requirements for the design and construction of new properties, conversion of existing properties and the
renovation of existing properties under the Hilton Portfolio of Brands. These requirements are applicable to all properties within the Hilton system
including owned, managed and franchised properties.
2516.01.A.2 The requirements are performance-based with the goal of safeguarding guests and team members from fire incidents within all Hilton properties.
2516.01.B Compliance with Standards
2516.01.B.1 Technical standards and governing agency applicable to the design, construction and continuing operation of each property shall be identified.
Where the requirements of local, regional and/or national authorities (i.e. the Authority Having Jurisdiction hereafter, AHJ) exceed those
prescribed by Hilton, the more stringent standard must be followed. Conflicts between applicable standards must be referred to Hilton's
Architecture, Design, Construction & Technical Services Team for review and resolution. Where a clearly recognized AHJ does not exercise
jurisdiction, Hilton reserves the right to specify additional fire and life safety standards applicable to a project or property.
2516.01.B.2 In the event of unusual circumstances, alternative design approaches may be considered. Nothing within these standards is intended to prevent
the use of systems, methods or devices of equivalent or superior quality, strength, fire resistance, effectiveness, durability and safety.

2516.02 Fire Rated Construction

2516.02.A Minimum Fire Ratings
Minimum fire ratings for construction elements must be utilized in accordance with the construction codes as identified per the requirements of
Section 2500.00. Where construction codes referenced in Section 2500.00 are not current and compatible with Section 2516.00, Hilton reserves the
right to stipulate the use of alternate or supplemental construction codes. In addition, the following minimum standards apply.
2516.02.B Roof System Requirements
Roof systems, except for ancillary detached buildings, must be “class A, B, or C” rated as defined by Underwriters Laboratories (www.ul.com).
2516.02.C Fire-Resistive Construction Requirements

2500-228 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Fire-resistive construction is required for the following areas:

Combustible Construc Combustible Constructi Non-Combustible Construc Non-Combustible Construc

Area tion on tion tion
< 14 metres / 46 ft 14 metres / 46 ft > < 30 metres / 98.4 ft 30 metres / 98.4 ft >
All floors, load-bearing walls, columns, and be
1 - hour 2 - hour 1 - hour 1 - hour
ams
Between guest rooms 1 - hour 1 - hour 1 - hour * 1 - hour *
Between corridors and guest rooms 1 - hour 1 - hour 1 - hour * 1 - hour *
Stairs and Elevator/Lift 1 - hour 2 - hours 1 - hour 2 - hours

Shafts & Risers - Gas / Electrical - Hazard 1 - hour 2 - hours 1 - hour 2 - hours

Shaft & Risers - Mech / Plumb - low Hazard 1 - hour 1 - hour 1 - hour 1 - hour

Flue enclosure** / Linen Chute 1 - hour 2 - hours 1 - hour 2 - hours *

Mech / Plant Rooms containing gas-fired equi
1 - hour 1 - hour 1 - hour 1 - hour
pment
Laundry area perimeter 1 - hour 1 - hour 1 - hour 1 - hour

Trash collection / Recyclable storage rooms 2 - hours * 2 - hours 2 - hours * 2 - hours *

* The rating may be reduced by half when the building is protected throughout with automatic sprinklers, full evacuation sequence occurs upon ala
rm and where allowed by the local AHJ.
** Flue enclosures do not include kitchen exhaust risers. Refer to 2516.03.E for requirements.
2516.02.D Doors in Fire-Resistive Partitions
Doors in fire-resistive partitions must be self closing with the following ratings where allowed by the local AHJ: In buildings that meet the Exception in
2516.02.C, the door ratings shall be no less than half the overall rating of the wall and never less than 30 minutes, where allowed by the local AHJ.
Doors Sprinklered Sprinklered Sprinklered Sprinklered
One-Hour Fire Resistive Walls 20 minute 20 minute 20 minute 20 minute
Two-Hour Fire-Resistive Walls 60 minute 60 minute 60 minute 60 minute
Guestroom Entry Doors 20 minute 20 minute 20 minute 20 minute
Elevator Doors 30 minute 60 minute 30 minute 60 minute
Doors Non-Sprinklered Non-Sprinklered Non-Sprinklered Non-Sprinklered
One-Hour Fire Resistive Walls 30 minute 30 minute 30 minute 30 minute

2500-229 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Doors Sprinklered Sprinklered Sprinklered Sprinklered

Two-Hour Fire-Resistive Walls 90 minute 90 minute 60 minute 60 minute
Guestroom Entry Doors 30 minute 30 minute 30 minute 30 minute
Elevator Doors 30 minute 60 minute 30 minute 60 minute
** Linen chute discharge doors must be top-hinged with fusible link release, fire/smoke seals and when closed must be at least 6’-0”/1.8 m above t
he finished floor. The linen chute must have self-closing, self-locking doors. Doors must be interlocked unless the chute area is locked off from the pu
blic.
2516.02.E Mixed-Use Buildings Fire Separation
Mixed-use buildings must have a two-hour fire separation between the property and adjacent occupancy. This may be reduced to one-hour when the
entire building is protected throughout with automatic sprinklers. Accessory areas, such as retail spaces, comprising less than 10 percent of the floor
area are excluded from the separation requirement. Parking garages are not considered a separate use, unless the garage is shared as part of a
mixed use complex with the following criteria: the garage must have a continuous two hour separation from all hotel areas, the garage must have
smoke and CO detection interfaced to the hotel alarm panel, mechanical ventilation if 60 percent of the walls are not open to natural air flow, and
standpipe system with hose stations (piping, hose and nozzles) located to allow for 100 percent coverage of the garage area.
2516.02.F Fire-rated Doors and Frames
Fire-rated doors and frames must be independently certified as fire rated by a national fire body authorized to certify such systems. A proprietary
metal seal/sticker must be attached to the edge of the door and frame indicating the rating or proper documentation from a professional testing
agency is on file.
2516.02.G Fire Dampers
Fire dampers rated for 90 minutes must be provided in penetrations through two-hour partitions. Exception bathroom exhaust subducts extend at
least 22"/559 mm vertically into the main exhaust shaft and there is continuous airflow upwards to the exterior.
2516.02.H Fire-Resistive Construction Penetrations
All penetrations in fire-resistive construction must be protected with through penetration systems approved by Underwriters Laboratories,
www.ul.com, or equal.

2516.03 Fire Suppression

2516.03.A General
2516.03.A.1 All buildings must be provided with comprehensive automatic fire sprinkler capability, except as noted within this Section.
2516.03.A.1.a Buildings less than 98‘-4”/30 m in height are not required to be sprinkler protected. The height of the building is measured from the level of
means of egress to the floor slab of the highest normally occupied guest level.
2516.03.A.1.b Guestroom bathrooms less than 90 ft²/8.4 m² with non-combustible fixtures and closets less than 24 ft²/2.2 m² are not required to be
sprinkler protected.

2500-230 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2516.03.A.1.c High ceiling areas, including atriums, greater than 55’-0”/16.8 m are not required to be provided with automatic sprinkler protection at the
ceiling level. Floor areas opening to such space require automatic sprinkler protection. Also reference Section 2516.04.C.12 for additional
smoke detection requirements.
2516.03.A.1.d Small, typically non-occupied auxiliary structures, located remotely from principal buildings and containing non-critical functions are not
required to be sprinkler protected.
2516.03.A.1.e Sprinklers are required in garages except when detached, above grade and having walls that are open at minimum 60 percent or as defined
in 2516.02.E combined with a dedicated smoke control system.
2516.03.A.1.f Sprinklers are required in below grade spaces except when the aggregate occupant load is less than 50 persons for all below grade spaces.
If the below grade occupancy load for the back of house is < 15 and there are two dedicated means of egress for the public areas, provide
sprinklers in the public areas only as long as 2-hour construction separates the public areas from the back of house areas.
2516.03.A.2 Protective systems must be specified, installed and successfully commissioned in conformance with one of the following standards:
2516.03.A.2.a
NFPA – latest edition (www.nfpa.org). Applicable Sections:

NFPA 13 Standard for the Installation of Sprinkler Systems

NFPA 14 Standard for the Installation of Standpipe and Hose Systems
NFPA 20 Standard for the Installation of stationary pumps for fire protection
NFPA 96 for Ventilation Control and Fire Protection for Commercial Cooking Operations and/or equivalent to NFPA requirements.

2516.03.A.2.b EN 12845 Fixed Firefighting Systems – Automatic Sprinkler Systems –Design, Installation and Maintenance – latest edition
(www.bsigroup.com)
2516.03.A.2.c GB 50084 – Automatic Sprinkler System Design Code – China – latest edition (www.china-fire.com)
2516.03.A.2.d Australia AS 2118 (WMTS) – latest edition
2516.03.A.2.e New Zealand NZS 4541 – latest edition
2516.03.A.2.f Korean Fire Protection KFPA – latest edition
2516.03.A.2.g Japan Standards Association JSA – latest edition
2516.03.A.3 Automatic water mist systems may be substituted for automatic sprinklers only with approval from Hilton Engineering. The system design must
conform in all aspects to the requirements detailed in standards BS 8489, VdS 3188 or FM 5560. Confirmation of fire tests must be validated to a
published fire test protocol within the standards; and that all components have been tested, approved and publicly listed by the relevant
approvals body, i.e. LPCB, VdS or FM Global. All certification and design, installation, operation and maintenance manuals that form the basis of
the approved listing must be submitted in full for Hilton Engineering approval. CVPC pipework is not permitted on water mist systems.
2516.03.B Automatic Sprinkler Protection

2500-231 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2516.03.B.1 Automatic sprinkler systems must be hydraulically designed by experienced and licensed fire protection design professionals subject to Hilton
approval. At a minimum, systems must be designed using the following criteria:
2516.03.B.1.a Design areas shall be suitable to the hazard protected. Example occupancy classifications include: Light Hazard-Guestrooms, Meeting
Rooms and Offices; Ordinary Hazard (Group 1)-Restaurants, Kitchens, Laundries and Mechanical Rooms. Large meeting/convention
spaces should be evaluated on the basis of potential fuel load of displays/booths. Special hazards shall be managed per Section
2516.03.G.
2516.03.B.1.b A hose stream allowance, appropriate for the hazard calculated, shall be included in hydraulic calculations to allow simultaneous flow of
sprinkler protection and manual firefighting operations.
2516.03.B.1.c A safety factor of 10 percent must be applied to hydraulic demand calculations.
2516.03.B.2 Except for areas subject to freezing, wet pipe style automatic sprinkler protection must be provided in all areas. In areas subject to freezing, dry-
pipe or anti-freeze style sprinkler protection must be provided. Antifreeze solutions must be listed for use in automatic sprinkler systems. Electric
heat tracing of piping and system components is prohibited.
2516.03.B.3 Reliable measures must be provided to maintain wet pipe fire protection piping and equipment at a minimum temperature of 40 °F/4 °C.
2516.03.B.4 Quick Response (QR) sprinklers must be used throughout automatic sprinkler systems, subject to installation criteria published by the
manufacturer. The use of standard response sprinklers in existing buildings is permitted until such time as major renovation of the automatic
sprinkler system(s) occurs. Standard response heads are acceptable in garages.
2516.03.B.5 Non-concealed or recessed (ceiling or sidewall) sprinkler heads must have appropriate signage to discourage interaction with the device.
Locations where concealed sprinklers heads are required are listed within each area of Sections 2500.00 - 2514.00.
2516.03.B.6 Not Applicable to this Brand
2516.03.B.7 Consideration must be given to design and system component selection in areas subject to freezing (including unheated interior building spaces
and freezers/coolers), corrosive atmospheres (pool areas, saunas and laundries) and exposure to salt air.
2516.03.B.8 Exposure to natural hazards must be included in the design and installation of systems as warranted including seismic loads, flood exposure and
tornadoes.
2516.03.B.9 Systems must be zoned, at a minimum by guestroom floor.
2516.03.B.10 Provide an electrically supervised valve tamper switch for each system control valve. Electrically supervised water flow switches must be
provided for each system zone as well as each riser.
2516.03.B.11 Properties being converted to a Hilton brand must be evaluated for the presence of failing, deteriorating, obsolete or recalled automatic sprinkler
components. Continued service of these components must not be permitted:
2516.03.B.11.a Automatic sprinkler piping systems containing polybutylene piping, or ultra-thin wall piping such as Poz-Lok tubing.
2516.03.B.11.b CPVC piping exposed to incompatible chemicals, fire stopping material and other substances known to cause pipe failure.
2516.03.B.11.c Sprinkler components exhibiting microbiologically influenced corrosion (MIC).
2516.03.B.11.d Automatic sprinklers subject to recall and replacement by manufacturers notably Central Omega (recall date 1998) and Central O-Ring
(recall date 2003) model sprinklers.

2500-232 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2516.03.C Standpipe and Hose Systems

2516.03.C.1 All properties must be provided with interior hose connections supplied by dedicated standpipe systems, or piping combined with automatic
sprinkler systems, except as noted in this Section and if the exception is allowed by the local AHJ:
2516.03.C.1.a Buildings with the highest occupied floor less than 98‘-4”/30 m above the level of exit discharge do not require a standpipe system unless
building configurations or floor layouts do not permit hose deployment by local fire forces.
2516.03.C.2 For buildings protected by automatic sprinklers, standpipe systems and hose connections may be designed and installed for fire department or
brigade service use only.
2516.03.C.3 For those buildings not provided with automatic sprinklers, standpipe systems must include complete hose stations (piping, hose and nozzles on
every floor). Water supply must be of the wet/automatic style.
2516.03.C.3.a The water supply must be designed to provide a minimum flow rate of 500 gpm/1895 Lpm.
2516.03.C.3.b The minimum duration of flow must be 30 minutes as established by NFPA 13 or equivalent.
2516.03.C.4 When the standpipe system is provided with a fire department connection, the local fire department must be consulted regarding available water
supply.
2516.03.C.5 Diameter and threading of hose connections must be consistent with those used by firefighting forces responding to the property. Verify with the
local AHJ.
2516.03.C.6 Pressure at the nozzle tip must be 100 psi/6.9 bar for 65 mm hose connection and 65 psi/4.5 bar for 40 mm hose connection.
2516.03.C.7 Pressure reducing mechanisms must be utilized where hose connection outlets exceed 175 psi/12 bar.
2516.03.D Water Supply Requirements
2516.03.D.1 A reliable water supply, capable of supplying the calculated, hydraulic requirements of the installed fire suppression systems, for a minimum
period of 30 minutes, must be provided. Coordinate supply and connection requirements with the local AHJ.
2516.03.D.2 The water supply must be provided by one or more of the following components:
2516.03.D.2.a Connection to a reliable municipal water supply.
2516.03.D.2.b Connection to a municipal water supply augmented with booster fire pump(s) to meet calculated requirements.
2516.03.D.2.c Connection to a fire pump(s) supplied by a water tank of sufficient capacity to meet calculated demands. As a minimum 15,000 gallons of
dedicated fire water must be provided. In the event two or more fire pumps are provided, pump drivers must vary between electric motor
driven and fuel driven engine driven units.
2516.03.D.2.d Connection to an elevated water storage tank.
2516.03.D.3 Exposure to natural hazards including seismic loads, flood exposure, severe wind load and tornadoes must be considered.
2516.03.D.4 Water supply comp01/Jan/2020onents must be specifically designed and rated for fire protection service. See 2516.03.A.2.
2516.03.E Kitchen Hood and Duct Protection
2516.03.E.1 Where a kitchen hood exhaust system is used to control grease-laden vapors, the following fire protection systems and hood/duct construction
criteria must be provided:

2500-233 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2516.03.E.1.a A fire suppression system designed for the installation in a kitchen hood to protect the kitchen cooking appliances, the kitchen exhaust hood,
and the exhaust plenum portion of the hood connection to the exhaust duct.
2516.03.E.1.b The kitchen exhaust hood and the exhaust ducting must be solely dedicated to the exhaust of grease laden vapors and must be separated
from all other exhaust systems.
2516.03.E.1.c Kitchen ducts shall be constructed and supported of carbon steel with minimum thickness of .060 in. (1.52 mm) or stainless steel with
minimum thickness of .048 in. (1.21 mm) or Galvalume meeting the Japan Building Codes for thickness. Factory-built grease ducts listed to
UL 1978 or equivalent regional standard shall be permitted.
2516.03.E.1.d Kitchen exhaust duct system must be constructed and installed so that grease cannot collect or leak from any joint in any portion of the
exhaust system.
2516.03.E.1.e Grease duct cleanout access panels must be provided to allow inspection and cleaning of all sections of the duct system. Access hatches
must not be spaced more than 19'-8"/6 m apart.
2516.03.E.1.f In all buildings more than one story in height exhaust ducts shall be provided with a fire resistive enclosure. For buildings less than or equal
46'-0"/14 m enclosures shall have a 1 hour fire resistance rating. Buildings greater than 46'-0"/14 m shall have a two hour fire resistance
rating.
2516.03.E.1.g Clearance of non-enclosed kitchen exhaust ducts to the surface of: combustible materials must not be less than 18"/457 mm, limited
combustible materials 3"/76 mm , noncombustible material 0"/0 mm. Clearance criteria may be modified by the use of equipment/assemblies
specifically listed for use with kitchen hoods and approval by Hilton.
2516.03.E.2
New and replacement kitchen hood fire suppression systems referred to in 2516.03.E.1.a must be pre-engineered wet-chemical fire extinguishing
systems rated compliant with UL 300 (www.ul.com).

2516.03.E.3 A manual shut off and reset valve for the gas supply must be provided along the means of egress from the cooking area.
2516.03.E.4 Activation of system must automatically shut down the fuel source to the cooking equipment and signal an alarm to the building fire alarm system.
2516.03.F Fire Extinguishers
2516.03.F.1 Portable fire extinguishers must be provided and installed in accordance with the AHJ.
2516.03.F.2 Fire extinguishers must be contained in recessed cabinets in public spaces as allowed by the AHJ.
2516.03.F.3 At a minimum, fire extinguishers must be provided in the following non public areas:
2516.03.F.3.a Office areas
2516.03.F.3.b Laundry
2516.03.F.3.c Engineering and mechanical spaces
2516.03.F.3.d Kitchens

2500-234 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2516.03.F.3.e Storage rooms (exempt where allowed by the AHJ when under 500 ft2/46 m2 or within a travel distance of 75’-0"/23 m of another readily
available extinguisher)
2516.03.G Special Hazards
2516.03.G.1 Special hazards must be reviewed by a qualified engineer. These hazards include, but are not limited to electrical transformer vaults, large gas or
chemical storage facilities, and critical IT and/or PBX rooms. Suppression system is not required if the room is 2 hour rated construction and has
an Addressable Smoke Detector.
2516.03.H Commissioning of Fire Suppression Systems
2516.03.H.1 All fire suppression systems must be formally and successfully tested based on the requirements of the standard referenced at Section
2516.03.A.2, prior to turnover for operational purposes. Commissioning activities must be witnessed by a qualified, independent third-party
engineer approved by Hilton Architecture, Design & Construction.
2516.03.H.2 Project documentation, including specifications, test documentation and as-built shop drawings must be provided to the property operations staff.
2516.03.H.3 Testing and commissioning must verify the correct operation of all interfaces with ancillary systems, including the building fire alarm system.
2516.03.H.4 Provide demonstration and instruction of the installed equipment to selected members of the property operations staff.
2516.03.H.5 Provide written verification of testing, utilizing standard forms required by Section 2516.03.A.2. Where required, testing documentation must be
furnished to the AHJ.

2516.04 Fire Detection, Communication and Alarm System

2516.04.A General
2516.04.A.1 All buildings must be provided with reliable capability to detect a fire incident, report the incident to hotel staff and initiate appropriate evacuation
sequences.
2516.04.A.2 Fire alarm and detection systems must be designed by experienced and licensed fire protection design professionals subject to Hilton approval.
2516.04.A.3 All new and retrofit systems must utilize the point-addressable, distributed processing, distributed amplification technology providing a discrete
system "address" for each individual initiating device.
2516.04.A.4 The design, installation and commissioning for a new fire detection and alarm system must provide a fully automatic fire detection and alarm
system to satisfy the area coverage, and operational and performance criteria as outlined in this section.
2516.04.A.5 For new, renovated or altered systems, specifications meeting one of the following standards must apply:
2516.04.A.5.a NFPA 72 (National Fire Alarm and Signaling Code) – latest edition, www.nfpa.org
2516.04.A.5.b British Standard 5839 (Fire Detection and Fire Alarm Systems for Buildings) – latest edition, www.bsigroup.com
2516.04.A.5.c GB 50166 (Code for Installation and Acceptance of Fire Alarm System) – latest edition,www.china-fire.com
2516.04.A.6 All equipment including cabling must be supported and approved by one of the following testing laboratories:
2516.04.A.6.a UL (Underwriters Laboratories), USA, www.ul.com
2516.04.A.6.b Vds (Verband der Sachvershicherer), Germany, www.vds.de

2500-235 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2516.04.A.6.c BS (British Standards), www.bsigroup.com

2516.04.A.6.d CEN (European Committee for Standardization), www.cen.eu
2516.04.A.6.e 3C China Compulsory Certification by the “Certification and Accreditation Administration of the PRC”, www.cnca.gov.cn or www.ccc-cn.org
2516.04.A.6.f AS 1670 & AS 3786 – latest edition
2516.04.A.6.g New Zealand NZS 4512 – latest edition
2516.04.A.6.h Korean Fire Protection KFPA – latest edition
2516.04.A.6.i Japan Standards Association JSA – latest edition
2516.04.B Basic Design Principles
2516.04.B.1 All new and retrofit systems must be capable of expansion to support at least a ten percent increase in initiating, control and, notification
appliance circuits.
2516.04.B.1.a Control cabinets, power supplies and amplifier capacities must be sized accordingly.
2516.04.B.1.b Spare cabinet and power supply capacity must be evenly distributed throughout the system.
2516.04.B.2 Where permitted by local code, all new and retrofit systems must incorporate an alarm verification function in the control panel for system-type
smoke detectors. Alarm verification must not be provided for manual fire alarm boxes or water flow alarm switches.
2516.04.B.3 Pre-signal alarms allowing time to investigate a detection device prior to general alarm are permitted provided the following conditions are met:
2516.04.B.3.a The local AHJ allows such arrangement.
2516.04.B.3.b Heat detectors and suppression system detection cause immediate evacuation sequence.
2516.04.B.3.c Subsequent devices in the same zone cause immediate evacuation sequence.
2516.04.B.3.d The time to investigate before a general evacuation sequence is less than four minutes.
2516.04.B.3.e The property has sufficient staff on-duty to conduct an investigation of the incident.
2516.04.B.4 Where reliable conditioned commercial power and/or emergency power is not anticipated and in areas subjected to severe lightning, a UPS must
be configured to protect the fire alarm central control equipment, and peripheral printers and terminals, against brownout and voltage transients
for 24 hours. Upon utility power failure, the UPS must provide power to all connected loads per above. Design and installation must be
coordinated with Section 2516.06.
2516.04.B.4.a At a minimum, provide a Power Conditioner/Voltage Regulator (PC/VR) for the fire alarm panel.
2516.04.B.4.b The PC/VR kVA output must be capable of supporting the fire alarm equipment.
2516.04.B.4.c The PC/VR must have Automatic Voltage Regulation capable of maintaining output voltage to within five percent of its nominal voltage rating
with an input voltage variation of +15 percent to -25 percent.
2516.04.B.5 Transient surge suppression must be provided for each circuit connected to the fire alarm system that enters or exits the building housing the fire
alarm control panel, or sub-panel.

2500-236 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2516.04.B.6 Where devices are located in unconditioned space, they must be suitable for such areas as determined by the manufacturer and protected from
weather and corrosion.
2516.04.B.7 Hotels located within a mixed-use development must have a dedicated, hotel fire detection, communication and alarm system with equipment
capable of interfacing with fire alarm signals from the entire development. Fire alarm interface equipment must be tied to an emergency power
source.
2516.04.C Fire Detection
2516.04.C.1 Local hard wired single-station smoke alarms or addressable smoke detection with sounder base must be installed in each sleeping area and
sitting room of suites. Alarm signals can be supervisory.
2516.04.C.1.a Where two or more smoke alarms are located in a suite, they must be interconnected to alarm simultaneously.
2516.04.C.1.b Smoke alarms must be provided with integral battery-back up. Properties can utilizing wireless single-station alarms where the battery life is
monitored by the panel and batteries are utilized with a shelf life rated at over 10 years and long-term discharge under low-discharge
conditions rated at over 6 years.
2516.04.C.2 For buildings protected throughout by monitored suppression systems, addressable smoke detectors must be provided within each area as
follows:
2516.04.C.2.a Interior guestroom corridors
2516.04.C.2.b Elevator lobbies
2516.04.C.2.c Mechanical rooms, electrical rooms and elevator/lift machine rooms
2516.04.C.2.d Computer/telecom/PBX rooms
2516.04.C.2.e Storage rooms
2516.04.C.3 The use of smoke detectors must be limited, unless local codes require additional units or prohibit the removal of existing detectors. Existing
detectors that provide serviceable control hardware, exhibit no false alarms and are generally stable are not required to be removed.
2516.04.C.4 In buildings that are not protected throughout by monitored fire suppression systems, fully addressable fire detection must be provided in all
spaces. Except voids less than 32"/800 mm, public toilets, and small, non-occupied auxiliary buildings like storage or equipment rooms.
2516.04.C.5 In-duct smoke detectors must be provided downstream of air filters and prior to branch connections in air conditioning systems having a capacity
greater than 2,000 ft³ per minute/944 L per second, and at each connection to a vertical duct or riser serving two or more stories.
2516.04.C.6 Duct detectors must provide a supervisory alarm only and not cause evacuation unless required by local code.
2516.04.C.7 Any detection device not accessible from the floor level must be provided with a remote test switch and indicator light.
2516.04.C.8 A manual fire alarm (manual call) station must be located in close proximity to the front desk.
2516.04.C.9 Manual fire alarm stations must be provided at each floor exit and exit to the exterior. If permitted by local code, manual fire alarm stations may
be omitted on guest floors in sprinkler-protected buildings.
2516.04.C.10 Special fire suppression systems and kitchen hood systems must be monitored by the fire alarm system.
2516.04.C.11 Fire pump, emergency generator, sprinkler and standpipe system alarm and supervisory devices must be monitored by the fire alarm system.

2500-237 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2516.04.C.12 Projected beam-style smoke detection must be used within atriums. Individual, spot-type detectors must not be provided within atriums, unless
required by the local AHJ.
2516.04.C.12.a Provide projected beam smoke detectors installed at every third level in accordance with the listing parameters of the selected device.
2516.04.C.12.b For irregular shaped atriums, more than one beam may be needed on each level, or an aspirating system may be necessary to provide
required coverage.
2516.04.C.12.c Fire modeling must be used to determine type, location and style of coverage and to demonstrate that a smoke layer is maintained
6’-0”/1.83 m above the highest floor level of exit access, or unprotected opening to adjoining spaces.
2516.04.D Notification
2516.04.D.1 At a minimum, the following devices must provide fire alarm annunciation:
2516.04.D.1.a Main fire alarm control panel and printer
2516.04.D.1.b Remote annunciator in the security office
2516.04.D.1.c Remote annunciator at the front desk, PBX or other 24-hour staffed area
2516.04.D.1.d Color display terminal(s) with graphic capability (required at properties greater than 1,000 guestrooms and/or multi-building facilities)
2516.04.D.2 Audible notification appliances must be installed, spaced and tapped so as to produce a sound output on alarm that is clearly audible above the
ambient noise level throughout the building.
2516.04.D.2.a In no case must the audible alarm be less than 15 dBA above the ambient room noise level or less than 5 dBA above the maximum ambient
noise level in public and common areas, with a minimum of 65 dBA, and a maximum of 110 dBA.
2516.04.D.2.b In no case must the audible alarm be less than 75 dBA at the pillow level in all guestrooms, with intervening doors closed during the alarm.
2516.04.D.3 A speaker, local voice chip or horn must be provided in each guestroom and area used for sleeping purpose.
2516.04.D.4 Not Applicable to this Brand
2516.04.D.5 Notification appliance circuits must be arranged so that no single cut or fault will result in the failure of multiple zones.
2516.04.D.6 In-Building Fire Emergency Voice/Alarm Communication Systems (EVACS)
2516.04.D.6.a EVACS must be provided for areas in buildings where the highest occupied floor is greater than 98‘-4”/30 m above the level of exit discharge
and/or buildings containing assembly areas designed for 1,000 or more persons. Exception: A voice chip installation will be acceptable
where a Hilton approved third party FLS consultant provides an engineered strategy supporting this type of solution, the installation is
approved by the local AHJ and there is a full simultaneous building evacuation strategy demonstrating the correct means of managing an
evacuation that will not produce a higher risk to the building occupants.
2516.04.D.6.b Speakers must be equipped with variable watt input taps and provide voice instructions in the local language and English, at a minimum.
2516.04.D.6.c Speakers must be located in the following areas:
2516.04.D.6.c.1 Each guestroom and parlor
2516.04.D.6.c.2 Public assembly rooms

2500-238 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2516.04.D.6.c.3 Corridors and elevator lobbies

2516.04.D.6.c.4 Rooms over 1000 ft²/92 m²
2516.04.D.6.c.5 Every fifth floor in interior exit stairs
2516.04.D.6.c.6 Mechanical rooms
2516.04.D.6.c.7 Roof areas accessible by exit stairs
2516.04.D.7 Speakers must be zoned by floor, except stairs must be zoned by individual stairway. No Single cut or fault shall render more than one floor
inoperative.
2516.04.D.8 Visible notification appliances must be installed in the following areas, which must activate automatically upon any alarm within the building,
including but not limited to:
2516.04.D.8.a Guestroom corridors - Adjacent to the exits and transition points unless a risk assessment study, provided by a professional FLS Consultant,
proves not necessary.
2516.04.D.8.b Accessible/hearing impaired guestrooms
2516.04.D.8.c Public restrooms - 1 Speaker/Horn combination unit min/room unless a risk assessment study proves not necessary.
2516.04.D.8.d Meeting rooms - 1 Speaker/Horn combination unit min/room unless a risk assessment study proves not necessary.
2516.04.D.8.e Dining rooms - 1 Speaker/Horn combination unit min/room unless a risk assessment study proves not necessary.
2516.04.D.8.f Ballrooms - 1 Speaker/Horn combination unit min/room unless a risk assessment study proves not necessary.
2516.04.D.8.g Common area corridors - Adjacent to the exits and transition points unless a risk assessment study proves not necessary.
2516.04.D.8.h Back-of-house areas having high ambient noise conditions
2516.04.D.9 Activation of the smoke detector in the accessible/hearing impaired guestroom must cause activation of the visible notification appliance in that
room and other devices as required by local codes.
2516.04.D.10 Activation of the corridor notification appliance circuit must cause activation of the visible notification appliance in the accessible/hearing
impaired room(s) on that floor and other devices as required by local codes.
2516.04.E Interfaces and Other Devices
2516.04.E.1 Fire alarm signals must be coordinated with the building automation systems, mechanical systems and security systems in the design of the fire
alarm system.
2516.04.E.2 Magnetic door holders must be provided for self-closing fire doors that are required to be in the open position for business operations.
2516.04.E.3 Control devices must be provided to shut off music and other entertainment devices that would interfere with the operation of notification systems.
2516.04.E.4 Door locking systems must be de-energized during a fire alarm event.
2516.04.E.5 Elevator lobby smoke detectors operation must cause all elevator cars to recall in the elevator bank affected. In buildings under 46'-0"/14 m the
local AHJ will determine.

2500-239 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2516.04.E.6 Carbon monoxide detectors must be provided in the room or area of origin for all areas utilizing fuel-fired equipment, including fireplaces.
Combination smoke/carbon monoxide detectors are permissible. Refer to local codes and ordinances for additional requirements.
2516.04.E.7
Provide a system operational matrix for all components, specific to the property and systems related to fire and/or emergency incidences. The
following matrix is intended as an example only. The project-specific matrix must be approved by Hilton Architecture & Construction during design
development.
Alarm Rec Trouble Si
Audible Visible Activate S Release D
Output Alarm eipt gnal Recei Supervisory Si Audible/ Music/
Signal Signal Receipt moke Mod oor Holder
(across) Receipt At pt gnal Receipt Visible Sign Elevator R Enter-tainm
In In At System e s
Input At Control Central Co At At Control Pan al ecall ent Shut
Guest Guest Printer In Fire Are In Fire Are
(down) Panel ntrol Statio Control Pa el At Fire Area Down
Room Room a a
n nel
Single Station
Guest Room X
Smoke Alarm
Accessible
Guest Room X X
Smoke Detector
Guestroom
System X X X
Smoke Detector
Area System
X X X X X X X
Smoke Detector
Elevator Lobby
X X X X X X
Smoke Detector
Duct Type
X X
Smoke Detector
Heat Detector X X X X X X
Water Flow
X X X X X X X
Switch
Manual Fire
X X X X X X
Alarm Station

2500-240 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Alarm Rec Trouble Si

Audible Visible Activate S Release D
Output Alarm eipt gnal Recei Supervisory Si Audible/ Music/
Signal Signal Receipt moke Mod oor Holder
(across) Receipt At pt gnal Receipt Visible Sign Elevator R Enter-tainm
In In At System e s
Input At Control Central Co At At Control Pan al ecall ent Shut
Guest Guest Printer In Fire Are In Fire Are
(down) Panel ntrol Statio Control Pa el At Fire Area Down
Room Room a a
n nel
Special
Suppression X X X X X X X
Systems
Valve
Supervisory X X X
Switch
Fire Pump
X X X
Signals
System Trouble X X X
Emergency
Generator X X X
Signals
CO Detection X X X
CO Detection
X X
(Guestroom)

2516.04.F Installation
2516.04.F.1 New and retrofit fire detection and alarm systems must be installed meeting the requirements of the standard referenced at Section 2516.04.A.5
and the manufacturer. The following provisions are supplemental requirements:
2516.04.F.1.a Fire detection and alarm cable, where used and not installed in metal conduit or raceway, must be mechanically protected by building
construction. Installation must be in areas not subjected to mechanical damage.
2516.04.F.1.b All cable that is not enclosed by conduit must be supported and anchored with nylon straps or clamps. Staples are prohibited. Fire alarm
cable must be supported by the building structure at intervals not greater than 10’-3”/3.05 m. Cable installed above drop ceilings must not be
laid on ceiling tiles. Circuits must not be fastened in such a manner that puts tension on the cable.
2516.04.F.1.c All cable runs must be continuous between devices, without splices. Where a continuous run is not feasible, connections must be made
using terminal blocks installed in a metal electrical box. All other connections must be to terminal blocks. Wire nuts must not be permitted.
Cables connected together must have the same color insulation.

2500-241 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2516.04.F.1.d All cable must be sized, twisted and shielded and installed as required by protocols established by the fire alarm system manufacturer.
2516.04.F.1.e All electrical enclosures, raceways and conduits must contain only those electrical circuits associated with the fire detection, emergency
communications and alarm system and must not contain any circuits that are unrelated to the system.
2516.04.F.1.f All electrical circuits must be numerically identified at both ends with wire taped numbers.
2516.04.F.1.g All underground cabling must be listed for fire alarm service and for direct burial. Underground cabling must be installed in liquid-tight PVC
conduit with no splicing below ground. Provide additional ground wire within conduit to maintain reference ground on system between
buildings.
2516.04.F.1.h All conduit, junction boxes and enclosures subjected to moisture must be weatherproof.
2516.04.G Commissioning and Acceptance
2516.04.G.1 All systems must be formally and successfully tested, based on the requirements of the standard referenced at Section 2516.04.A.5, prior to
turnover for operational purposes. Commissioning activities must be witnessed by a qualified, independent third-party.
2516.04.G.2 Testing must be documented in accordance with the standard referenced at Section 2516.04.A.5. Project documentation, including
specifications, test documentation and as-built shop drawings must be provided to property operations staff.
2516.04.G.3 System software, including security of stored information and reprogramming capability must be provided to property operations staff.
2516.04.G.4 Where required, testing documentation must be furnished to the applicable AHJ.
2516.04.G.5 Testing and commissioning must verify the correct operation of all interfaces with ancillary systems, including automatic sprinklers, heating and
air conditioning, elevators, smoke control and emergency generators.
2516.04.G.6 Provide demonstration and instruction to selected members of the property operations staff of the installed equipment.
2516.04.G.7 Provide written verification of testing utilizing standard forms required by the standard referenced at Section 2516.04.A.5.

2516.05 Means of Egress

2516.05.A General
2516.05.A.1 Fire/emergency exits must be provided as follows:
2516.05.A.1.a A minimum of two exits must be provided for each floor, new build properties must provide a minimum separation of one third of the diagonal
distance of the floor.
2516.05.A.1.b A minimum of two exits must be provided from within an individual room where room occupant load exceeds 50 persons. New build
properties must provide 2 exits separated at a minimum of one third of the diagonal distance of the room.
2516.05.A.1.c Where occupant load exceeds 500 persons on a floor or within a room, a minimum of three exits must be provided.
2516.05.A.1.d When occupant load exceeds 1000 persons on a floor or within a room, a minimum of four exits must be provided.

2500-242 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2516.05.A.2 Occupant loads, for calculating egress width, must be calculated using the following:
Use ft² / person m² / person
Assembly – no fixed seating, concentrated (chairs
7 net 0.65 net
only)
Assembly – No fixed seats, less concentrated (tab
15 net 1.4 net
les and chairs – such as restaurants)
Assembly – Pre-function area 5 0.47
Kitchens 100 9.3
Swimming Pools 50 4.6
Swimming pool deck areas 30 2.8
Hotel Guest room areas 200 18.6
Storage/Mechanical 500 46.5
Sundries/Gift Shop/Retail 30 2.8
Fitness Center with equipment 50 4.6

2516.05.A.3 Occupant load calculations in assembly areas must be based on the higher of either the pre-function or assembly area loads.
2516.05.A.4 Total exit width provided must be calculated based on capacity factors of inches/mm per person as follows:
2516.05.A.4.a Stairways - 0.3”/7.6 mm or develop a model based on NFPA 101
2516.05.A.4.b Doorways and level travel - 0.2”/5 mm or follow NFPA 101
2516.05.A.5
Travel distances must comply with the following or provide a timed egress analysis, by a professional Fire Life Safety Consultant as an
alternative:

Travel Distance Requirements

With Sprinklers Without Sprinklers
Travel distance from a guestroom door to an exit 200 ft/61 m 150 ft/46 m
Travel distance to an exit for all other areas 250 ft/76 m 200 ft/61 m
Common path of travel to an exit 100 ft/30 m 75 ft/23 m
Maximum dead-end corridors 65 ft/20 m 50 ft/15 m

2516.05.A.6 Egress corridors must be a minimum of 44”/1.12 m clear width. Existing properties can be a min 36"/900 mm.
2516.05.A.7 Headroom clearance in all egress paths must be a minimum of 80”/2.03 m. Exception, non guest access routes can have limited points due to
structure or mechanical obstruction at no less than 75"/1.9 m with warning pads mounted at both sides of the obstruction.

2500-243 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2516.05.A.8 Exit paths through an intervening room or space is allowed when all of the following are met:
2516.05.A.8.a The intervening room or area is of no greater hazard.
2516.05.A.8.b There is a clear and unobstructed path to an exit.
2516.05.A.8.c There is not more than one intervening room or space to pass through.
2516.05.B Stairs
2516.05.B.1 A minimum of two exit stairs must serve each floor above or below grade. Existing properties can utilize one stair if the highest occupancy load is
less than 15 persons total and the building is sprinklered. See 2516.03.A.1.f
2516.05.B.2 Stairs must have a minimum clear width of 44”/1.1 m. Existing properties can be a min 36"/900 mm.
2516.05.B.3 Tread depth for the full width of exit capacity must be:
2516.05.B.3.a New stairs – a minimum of 11”/279 mm.
2516.05.B.3.b Existing stairs – a minimum of 9”/225 mm.
2516.05.B.4 Riser height must be:
2516.05.B.4.a New stairs – a maximum of 7”/179 mm.
2516.05.B.4.b Existing Stairs – a maximum of 8”/203 mm.
2516.05.B.5 Egress stairs serving occupied floors above 98’-4”/30 m to the level of exit discharge must be classified as smoke proof enclosures using one of
the following methods:
2516.05.B.5.a Mechanical ventilation
2516.05.B.5.b Natural ventilation
2516.05.B.5.c Enclosure pressurization
2516.05.B.6 Open external egress stairs serving floors within one level of the level of exit discharge are allowed when designed to prevent the accumulation
of water. Open external egress stairs serving floors more than one level away from the level of exit discharge are allowed except in areas subject
to freezing where the stairs must be protected from ice and snow built-up.
2516.05.B.7 Scissor stairs may be utilized, where allowed by local code, provided no penetrations exist between the stairs and each stair is separated by
rated construction as required in Sections 2516.02.C and 2516.02.D.
2516.05.B.8 All stairs must discharge to the exterior.
2516.05.B.8.a Where local code allows, and the building is protected by automatic suppression, 50 percent of occupant load may discharge to a lobby with
a clear path to the exit when the lobby is at level of exit discharge. Alternative exit discharge arrangements must be supported by approved
performance based design by a professional Fire Life Safety Consultant.
2516.05.B.9 Enclosed egress stairs must not be used for any other use.
2516.05.B.10 Storage is prohibited within the egress stairs' fire rated enclosures.
2516.05.B.11 Normally unoccupied spaces, such as mechanical or storage rooms, must not open directly to egress stairs.

2500-244 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2516.05.B.12 No wiring or ductwork is permitted within the exit enclosure except for that which is necessary to serve the exit.
2516.05.B.13 All exits must discharge to an open area considered as a public way, or lead to a public way via an unobstructed path.
2516.05.B.14 Buildings that are not fully sprinklered must have an area of refuge with communication to the PBX that accommodates one wheelchair per 200
persons for each floor.
2516.05.C Doors
2516.05.C.1 All doors in a path of egress must have a minimum of 32”/800 mm of clear width, including guestroom doors.
2516.05.C.2 All egress doors must swing in the direction of egress when serving 50 or more persons in the space.
2516.05.C.3 All egress doors serving an exit enclosure or exit discharge must swing in the direction of egress.
2516.05.C.4 Door latches must have active lever hardware, requiring an obvious one-hand method of operation. For instances when panic hardware is
required instead of lever hardware, refer to 2516.05.C.5.
2516.05.C.5 When latching hardware is provided at doors serving 100 or more persons, panic hardware must be provided instead of levers. Panic hardware is
also required at all exit doors to the exterior.
2516.05.C.6 Electronically access-controlled doors in an egress path must meet all of the following:
2516.05.C.6.a Open upon activation of the fire detection and alarm system.
2516.05.C.6.b Provided with a manual releasing device within 5’-0”/1.52 m.
2516.05.C.6.c Unlock upon loss of power to the device.
2516.05.C.7 Opening force for any door in an egress path must not exceed the following:
2516.05.C.7.a 15 lbf/67N to release latch
2516.05.C.7.b 30 lbf/133N to set in motion
2516.05.C.7.c 15 lbf/67N to fully open
2516.05.C.8 Locks, if provided, must not require the use of a key, a tool, or special knowledge or effort for operation from the egress side.
2516.05.D Handrails and Guards
2516.05.D.1 Handrails must be provided at all stairs and ramps.
2516.05.D.2 Inside handrails at turns of stairs must be continuous.
2516.05.D.3 Handrails must be located between 34”/860 mm and 38”/965 mm above the surface of the tread. A combined guard/handrail is allowed if
installed at 42"/1,065 mm height and complies with guards section 2516.05.D.5, 2516.05.D.7 and local AHJ.
2516.05.D.4 A minimum clearance of 2.25”/57 mm must be provided between the handrail and the wall.
2516.05.D.5 Guards must be provided at the top landing area for all stairs and along the stairs and intermediate landings when there is a gap between runs
wider 10"/250 mm.
2516.05.D.6 Guards must be not less than 42”/1.0 m high.
2516.05.D.7 Open guards must have intermediate rails or ornamental pattern such that a 4”/102 mm diameter sphere is not able to pass through.

2500-245 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2516.05.D.8 Ornamental patterns must be designed to minimize the ability to climb handrails.
2516.05.E Egress Signage
2516.05.E.1 Exits and exit access must be marked with exit signs that are readily visible in the path of egress.
2516.05.E.2 Exit signs must be internally or externally illuminated at all times.
2516.05.E.3
In the event of power failure, emergency power must be supplied for the exit signage for a minimum of 60 minutes.

2516.05.F Egress Lighting

2516.05.F.1 Emergency lighting must be designed to provide sub circuit protection in all areas via a central battery cubicle or by self contained fittings. The
lights and circuits must also be included on the generator supplies under total building failure.
2516.05.F.2 The means of egress, paths leading to a public way, and the public way must be illuminated at all times the building or space is occupied.
2516.05.F.3 Emergency light levels must reach 50 percent output within five seconds and 100 percent output within 60 seconds.
2516.05.F.4 Mandatory lighting must achieve a minimum illumination level of 1 ft-candle/10 lux at the floor for the following locations: stairs landings, change
of levels, change of direction, intersections, at emergency stairwell doors (corridor side), at emergency exit doors from areas of risk such as
kitchens and public assembly spaces and at emergency exit doors from back of house spaces (plant rooms, plumbing/sprinkler rooms,
switchgear/transformer rooms, etc.)
2516.05.F.5 Mandatory lighting must achieve a minimum illumination level of 0.5 ft-candle/5.4 lux at the floor directly in front of all firefighting equipment/
appliances, fire panels and pull stations, throughout the entire property.
2516.05.F.6 Infill lighting between mandatory lighting along the means of egress, must achieve an average minimum illumination level of 0.5 ft-candle/5.4 lux
at the floor and, not less than 0.1 ft-candle/1.1 lux at any point, along the entire means of egress at floor level and at the public way.
2516.05.F.7 In the event of power failure, emergency power must be supplied for the egress lighting for a minimum of 60 minutes.

2516.06 Emergency Power

2516.06.A General
2516.06.A.1 All properties must be provided with reliable emergency electrical power capability. In the event of loss of normal power service, the emergency
service must be designed to provide power to building systems critical to the safety/security of property guests and team members.
Requirements for business critical systems and functions must be referenced at Section 2514.08.
2516.06.A.2 Failure of normal electrical power must result in the automatic transfer of critical electrical loads to an Emergency Power Supply (EPS).
Acceptable sources of emergency power include:
2516.06.A.2.a Dedicated emergency generators
2516.06.A.2.b Batteries
2516.06.A.2.c Power feed from a reliable electrical supply verified to be independent of the property’s primary electrical feed.
2516.06.A.3 Critical loads must be permanently and reliably connected to the EPS.

2500-246 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2516.06.A.4 Technical requirements for EPS components including generators, fuel tanks, controllers and automatic transfer switches; design and installation
methodology; and commissioning practices must be consistent with recognized standards as specified by the equipment manufacturers and
accepted by the responsible AHJ.
2516.06.A.5 Emergency generator(s) provided to satisfy EPS requirements must be in a weatherproof enclosure, and consider:
2516.06.A.5.a Separation between adjacent equipment and building spaces
2516.06.A.5.b Ventilation requirements
2516.06.A.5.c Fuel system safety
2516.06.A.5.d Vibration and noise, and exhaust discharge
2516.06.A.5.e Exposure to seismic activity, wind loading, hurricane/cyclone and tornado exposure
2516.06.A.6 In the event of loss of standard electrical power, at a minimum, EPS capability must be provided to:
2516.06.A.6.a Safely maintain guests and team members within the property until restoration of standard power.
2516.06.A.6.b Maintain the ability to safely evacuate the property including:
2516.06.A.6.b.1 The provision of lighting levels through designated means of egress and at control points (front desk, security, fire command)
2516.06.A.6.b.2 Emergency signage
2516.06.A.6.b.3 Power for emergency operations of elevators when required by the local AHJ
2516.06.A.6.b.4 Power for communications including the building fire alarm system and telephone equipment
2516.06.A.6.c Maintain systems critical to life safety and security in operational readiness, including:
2516.06.A.6.c.1 Fire pump(s) when required to meet the standards set forth in 2516.03.C and 2516.03.D
2516.06.A.6.c.2 Smoke control and stairwell pressurization equipment
2516.06.A.6.c.3 All security-related equipment and devices including security office(s), remote sensors/detectors and cameras
2516.06.A.6.c.4 All electrically-controlled locking/unlocking mechanisms
2516.06.A.7 Electrical loads critical to life safety, fire protection and security must take precedence over all other electrical loads.
2516.06.A.8 For properties subject to natural events including hurricanes/cyclones, earthquakes, flooding/tidal waves, tornadoes, significant winter storms,
wildfires and/or located in an area with unreliable standard power, consideration must be given to the provision of additional EPS capability.
Duration of the EPS must be designed based on likely exposure to the identified hazard(s) and available fuel to resupply the property. No less
than two days’ supply of fuel must be provided based on the calculated loads where fuel resupply may be interrupted. Refer to Section
2514.08.C.4 for additional requirements.
2516.06.B Testing and Documentation
2516.06.B.1 The EPS must be formally and successfully tested for the automatic transfer and operation of equipment supplied.
2516.06.B.2 Provide demonstration and instructions to selected members of the property operations staff in the proper operation of the installed equipment.

2517.00 Accessibility Guidelines

2500-247 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2517.00.A Not Applicable to this Brand

2517.00.B Disabled Codes/Laws Requirements
All properties within the Hilton Portfolio of Brands must be designed in compliance with local, regional and national codes or laws for disabled or
universal access. The applicable code must be identified and provisions agreed upon in advance with Hilton in the country of operation. For countries
without applicable codes, refer to the Hilton Accessibility Design Guide (HADG) for recommendations.
2517.00.C Existing Properties
Existing properties must comply at the time of refurbishment or as required by the local jurisdiction.
2517.00.D Owner Responsibility
The owner of the property is responsible for compliance with and the provision of all applicable codes. The owner is urged to seek appropriate council to
ensure compliance. Hilton does not and cannot warrant conformance with or interpretation of any codes, laws or regulations relating to accessibility for
individuals with disabilities.

2518.00 Technology Wiring Standards

2518.01 Application
Section 2518.00 details wiring requirements for the design and construction of new properties, conversion of existing properties, renovation of existing
properties and new installations of cabling infrastructure under the Hilton Portfolio of Brands. These requirements are applicable to all properties within the
Hilton system including owned, managed and franchised licences.
2518.02 Approved Supplier
All systems must be supplied and installed by a supplier approved by Hilton who are Panduit Certified Installer (PCI) partner.
2518.03 Wiring Standards (Voice and Data)
2518.03.A Structured Cabling System
The Structured Cabling System (SCS) must have a certified TIA/EIA or ISO standards based 25 year channel end to end performance warranty.
2518.03.B Distribution Tray of Cable Trays and Baskets
The building must be equipped with a distribution network of cable trays, baskets trays, and/or J-hooks. The containment must be located within
communications risers, ceiling channels and raised floor voids. Separate containment must be installed for voice/ data and power cabling. All
components shall be installed to the following standards.
ANSI/NECA/BICSI-568-2006 -- Standard for Installing Commercial Building Telecommunications Cabling
TIA-569 -- Commercial Building Standard for Telecommunications Pathways and Spaces
TIA/EIA-606 -- Administration Standard for Commercial Telecommunications Infrastructure
2518.03.C Enhanced Category 6 (Cat6) Cabling System
Category Cat6 channel compliant. Category 6 cable shall be either CMR or CMP, 100 ohm, 24 AWG, 4 pair, Unshielded Twisted Pair (UTP) In
compliance with ANSI/TIA 568.2-D.2 for Category 6 performance, with swept frequency testing to at least 350MHz. The outermost jacket must be

2500-248 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

indelibly printed by the manufacturer with the name of the manufacturer, the UL rating, and incremental footage markings.CSA C22.2 approval or
equivalent
2518.03.C.1 System Specification
2518.03.C.1.a The telecommunications cabling networks cabling system must be designed, manufactured, tested, and installed per manufacturer’s
requirements and in accordance with the latest revision of the NFPA-70 (National Electrical Code®), state codes, local codes, requirements
of Authorities Having Jurisdiction (AHJs), and the following standards, including the most current revisions, addendums, and any Technical
Service Bulletins (TSBs) released at the time of bid.
ANSI/NECA/BICSI 607 – Standard for Telecommunications Bonding and Grounding Planning and Installation Methods for Commercial
Buildings
ANSI/BICSI 002 Data Center Design and Implementation Best Practices
ANSI/TIA 568 Series – Telecommunications Cabling Standards
TIA-569 – Commercial Building Standard for Telecommunications Pathways and Spaces
TIA-606 – Administration Standard for Commercial Telecommunications Infrastructure
TIA-607 – Generic Telecommunications Bonding and Grounding (Earthing) for Customer Premises
TIA-526 Series – Standard Test Procedures for Fiber Optic Systems
NECA/FOA 301– Installing and Testing Fiber Optic Cables
TIA-942 – Telecommunications Infrastructure Standard for Data Centers
ISO/IEC 11801 – Generic Cabling for Customer Premises - Include only for International Projects
2518.03.C.1.a.1 BS EN 50173-1:2002 Class E
2518.03.C.1.a.2 ANSI/EIA-568-B
2518.03.C.1.b The cabling system must meet the permanent link and channel performances defined in these standards or better. The telecommunications
cabling networks cabling system must be designed, manufactured, tested, and installed per manufacturer’s requirements and in accordance
with the latest revision of the NFPA-70 (National Electrical Code®), state codes, local codes, requirements of Authorities Having Jurisdiction
(AHJs), and the following standards, including the most current revisions, addendums, and any Technical Service Bulletins (TSBs) released
at the time of bid.
ANSI/NECA/BICSI 607 – Standard for Telecommunications Bonding and Grounding Planning and Installation Methods for Commercial
Buildings
ANSI/BICSI 002 Data Center Design and Implementation Best Practices
ANSI/TIA 568 Series – Telecommunications Cabling Standards
TIA-569 – Commercial Building Standard for Telecommunications Pathways and Spaces
TIA-606 – Administration Standard for Commercial Telecommunications Infrastructure
TIA-607 – Generic Telecommunications Bonding and Grounding (Earthing) for Customer Premises
TIA-526 Series – Standard Test Procedures for Fiber Optic Systems
NECA/FOA 301– Installing and Testing Fiber Optic Cables
TIA-942 – Telecommunications Infrastructure Standard for Data Centers

2500-249 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2518.03.C.2 Components Specification

2518.03.C.2.a Cable
2518.03.C.2.a.1 Category Cat6 channel compliant. Category 6 cable shall be either CMR or CMP, 100 ohm, 24 AWG, 4 pair, Unshielded Twisted Pair
(UTP) In compliance with ANSI/TIA 568-C.2 for Category 6 performance, with swept frequency testing to at least 350MHz. The
outermost jacket must be indelibly printed by the manufacturer with the name of the manufacturer, the UL rating, and incremental
footage markings. CSA C22.2 approval or equivalent
2518.03.C.2.a.2 The cable must have current independent third party approval status and must be audited and certified as 'fit for purpose' before
handing to hotel.
2518.03.C.2.a.3 Existing buildings that have CAT5e cabling already installed and certified are not required to re-cable CAT6 unless undergoing major
refurbishment (adjusting wall locations); however, valid network cable certification is required. Properties entering with pre CAT5e
cabling or already within the Hilton system that perform a refresh or new installation of cabling infrastructure must meet current Wiring
Brand Standards (2518.02 – 2518.10).
2518.03.C.2.b Connecting hardware
2518.03.C.2.b.1 Patch panels
2518.03.C.2.b.1.a Must be 19”/480 mm rack mounting; in exact multiples of 1U in height.
2518.03.C.2.b.1.b Cable termination must be LSA or 110 Insulation Displacement Connectors.
2518.03.C.2.b.1.c Front connectors must be RJ45 style ISO/IEC 11801, ANSI/TIA 568-C, IEC 60603-7-2/3 or EN 50173-2 568B wired depending on
the location of the installation at a minimum. (‘A’ wired may be selected as an option.)
2518.03.C.2.b.1.d Electrical performance must be Category 6 (ANSI/TIA-568-C.2) or better.
2518.03.C.2.b.2 Connectors
2518.03.C.2.b.2.a Cable termination must be LSA or 110 IDC.
2518.03.C.2.b.2.b Connectors must be RJ45 style ISO/IEC 11801, ANSI/TIA 568-C, IEC 60603-7-2/3 or EN 50173-2 568B wired depending on the
location of the installation at a minimum. (‘A’ wired may be selected as an option.)
2518.03.C.2.b.2.c Electrical performance must be Category 6 (ANSI/TIA-568-C.2) or better.

2518.03.C.3 Wall outlets

2518.03.C.3.a White plastic, 106C style or 1”/25 mm x 1-1/2”/37 mm modules. two or four-gang density.
2518.03.C.3.b Outlets in public areas that are connected to the Hilton network must be lockable and secured from external access. For Jack Module block-
out Device Panduit part# PSL-DCJB-BL. For jacks that have Patch Cable inserted use Panduit part# PSL-DCLX-BL.
2518.03.C.4 Floor outlets
2518.03.C.4.a White plastic, 106C style or 1”/25 mm x 1-1/2”/37 mm modules.
2518.03.C.5 Patch leads

2500-250 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2518.03.C.5.a Must be Category 6/Class E, UTP, small diameter patch cord constructed of 28 AWG with a nominal diameter of 0.150 in. (3.8mm),
unshielded, twisted pair, stranded copper (dual-rated CM/LSZH) cable with high performance RJ45 modular plugs.
2518.03.C.5.b Connectors must be RJ45 Modular Plug style, and compliant with ANSI/TIA-568.2-D Category 6 and ISO 11801 Class E electrical
performance requirements for frequencies up to 250 MHz.
2518.03.C.5.c Electrical performance must be Category 6 or better. Must meet all ANSI/TIA 568.2-D, ISO/IEC 11801 standards.
2518.03.D Installation specification
2518.03.D.1 The entire cabling system must be procured from one manufacturer and must be installed according to the manufacturer’s instructions by
certified installers.
2518.03.D.2 Planning, quality control, and documentation must be according to ANSI/TIA/EIA 606A or BS EN 50174:2002 parts 1 and 2. External cables must
be installed according to ANSI/TIA/EIA 758 or BS EN 50174-3:2003. Grounding and bonding must be in accordance with ANSI-J-STD-607-A or
BS EN 50310:2000.
2518.03.D.3 100 percent of the installed cables must be tested. 100 percent of the test data must be reviewed and approved by the manufacturer and an
independent third party before any warranty certificate is released.
2518.03.D.4 The Permanent Channel must be tested to IEC 61935 with a Level III (or higher) cable tester set to Class E Permanent Link referencing the
Permanent Channel performance standards detailed in ISO 11801:2002, or Class E detailed in BS EN 50173-1:2002, or Cat 6 detailed in ANSI/
TIA/EIA-568-B.
2518.03.D.5 The results must be stored in an electronic database compatible with the tester manufacturer's cable management program.
2518.03.D.6 The cabling must be covered by a Manufacturer's 25-year product and application warranty and installed by an installer accredited and trained by
the manufacturer. Proof of training, which must be less than two years old, Training Certificate must accompany the test results submittals.
2518.03.D.7 A labeling and administration system must be designed into the cable system in line with BS EN 50174-1:2001 or ISO/IEC 14763-2 or ANSI/TIA/
EIA-606-A. The numbering scheme must be Cabinet/Patch Panel/Patch Point – 2B/03/26, which would be Remote Cabinet 2B, Patch Panel in
Cabinet 03, and Point 26. For guestrooms, it would be Room Number/ Patch Point – 101/A, which would be room 101 and Point A (Bedside).
2518.03.D.8 The cabling system must be Bonded and Grounded (earthed) according to the manufacturer’s instructions and ANSI/TIA/EIA-607 or BS
EN50174-3:2003.
2518.03.D.9 Separation of power and data cables must be according to ANSI/TIA-569-C or EN 50174-2:2001 except where local or national electrical safety
regulations require a greater separation.
2518.03.D.10 Optional: A cable containment system must be supplied according to BS EN 50174-2:2001, ANSI/TIA/EIA 569-B or ISO 14763-2.
2518.03.E LAN Application
2518.03.E.1 Any communications protocol designed for use on 100-Ohm (nominal) characteristic impedance Category6/Class E cabling system must operate
satisfactorily on the installed cabling system. ‘Satisfactory’ means better than one in ten-to-the-power of 10 bit error rate whilst in the presence of
up to 3 V/m external interference over 100 MHz for at least thirty minutes.
2518.03.E.2 LAN operation must be Gigabit Ethernet and follow IEEE 802.3ab standard.

2500-251 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2518.03.F EMC (Electromagnetic Compatibility) Performance

2518.03.F.1 The structured cabling system must comply with cable balance and EMC requirements of BS EN 50288-3-1:2003 and ISO 11801:2002 and must
not degrade the EMC performance of any electrical device connected to it. The manufacturer must guarantee this facility.

2518.04 Horizontal Sub System

2518.04.A Horizontal Wiring
2518.04.A.1 In the context of this specification, horizontal wiring covers all copper Category 6 cabling between the MDF/IDF and the terminated RJ45 socket
at the outlet location.
2518.04.A.2 Horizontal cabling must be arranged in a physical star topology radiating directly from the MDF/IDF to the outlet. Each outlet must be individually
connected back utilizing a single cable to the MDF/IDF, no outlets must be connected in parallel or chain. There must also be no intervening
connections between the outlet and the MDF/IDF, the cable must be continuous end-to-end.
2518.04.B Horizontal Cable Containment
2518.04.B.1 All horizontal Cat 6 cabling must be installed upon dedicated cable trays/baskets, J-Hooks or within conduits/multiple compartment trunks
between the MDF/IDF and the outlet socket.
2518.04.B.2 The voice and data cables must not be installed within the same containment as any other services, and the minimum segregation spacing must
be maintained to minimize data interference.
2518.04.C Patch Panels/Frames in General
2518.04.C.1 Voice and data patch panels must be manufactured to Category 6 Standard.
2518.04.C.2 The voice and data patch panels within the local computer rooms must be Modular Patch Panels mounted within equipment cabinets. The patch
panels must have Insulation Displacement Connections (IDC) on the rear and RJ-45 8 position sockets on the front. The voice and data patch
panels must have no fewer than 24 x RJ-45.
2518.04.D Voice Service Frames
2518.04.D.1 The Main Distribution Frame (MDF) within the main communications room must distribute voice services and must be of Krone type 108A Dual
Vert complete with all necessary terminations as Krone type 237A.
2518.04.D.2 The frame must be secured to a 1”/20 mm plywood mounting board located adjacent to the PBX and the horizontal cabling racks within the main
communications room.
2518.04.E Fiber Optic Patch Panels
2518.04.E.1 Fiber optic patch panels must be capable of housing no fewer than 12 x LC connectors. All fiber optic cores must be fusion spliced using pigtails
onto LC connectors. Each fiber patch panel must use 1U of cabinet space and be located above the active components within the same cabinet
or patch panels within the local communications rooms.
2518.04.E.2 Two categories of copper based, rack mounted patch frames are required within each communications room to support:
2518.04.E.2.a Termination of horizontal cabling from information outlets; on these panels there must be a definitive demarcation separating voice and data
cabling. Patch panels must be RJ-45 modular in construction.

2500-252 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2518.04.E.2.b Termination of intra-building voice backbone cables, providing connectivity between voice services and the information outlet patch panels
outlined above. The voice patch panels must be modular in construction and must contain no fewer than 24 x RJ-45 ports.
2518.04.F Backbone Cabling Within the Building
2518.04.F.1 Voice Backbone
2518.04.F.1.a Star topology copper based UTP backbone cables must distribute voice services from the MDF located within the main computer room to
each of the local computer rooms. Sufficient wire pairs must be included to provide a service based on 1-pair modularity, plus
25 percent spare capacity.
2518.04.F.2 Data Backbone
2518.04.F.2.a The data backbone cabling between the main computer room and the local computer rooms must be plenum grade, 12 core 50/125
multimode and tight buffered fiber optic cable (OM3 or better). LC connectors must be used for all fiber optic connection. 10Gig Fiber Optic
Cable is designed to support network transmission speeds up to 10 Gb/s for link lengths up to 300 meters for OM3 with an 850nm source
per IEEE 802.3ae 10 GbE standard
2518.04.F.3 Intra-building Backbone Cable Routing
2518.04.F.3.a The main vertical and horizontal intra-building backbone cabling must be routed via a network of cable trays.

2518.05 Communications Cabinets

2518.05.A Specifications
2518.05.A.1 Communications cabinets must have 42U of usable frame height, 31”/800 mm x 42”/1070 mm and must provide a sufficient degree of protection
to BS.5490 IP 20. Must also be UL Listed 2416, EIA-310-E TIA/EIA-942, and RoHS Compliant, The cabinets are required within each
communications room (main and local) for the housing of the active components, modular patch panels (copper cables) and fiber optic patch
panels. In the absence of active components specification details, it is assumed that the equipment will take up 17U of frame space. In instances
where space is limited, a smaller dimension communications cabinet can be used but still must maintain the same protection to BS.5490 IP 20
standards while also being UL Listed 2416, EIA-310-E TIA/EIA-942, and RoHS Compliant.
2518.05.A.2 All cabinets must be uniform in manufacture, appearance and color (light grey / black). Each cabinet must be fitted with a lockable smoked glass
or mesh front door and a lockable rear door. All cabinet doors must have locks operated by a single key. Each cabinet must incorporate
removable side panels and cable management rings and brackets for the dressing of patch leads and cords.
2518.05.A.3 All cabinets must incorporate integrated surge protected power distribution unit (PDU) - 20A, 120V horizontal single phase PDU has (12) 5-20R
receptacles, a 10' (3m) power cord with a NEMA 5-20P plug, and measures 1.6"H x 17.5"W x 2.0"D (40.6mm x 444.5mm x 50.8). UL Listed.
Color: Black
2518.05.A.4 A gap of at least 6”/150 mm must be maintained between the front of the patch panels and the front of the cabinet.
2518.05.B Patch Cords / Leads
2518.05.B.1 Fiber Optic patch leads of 3’-3”/1.0 m length OM3 2-fiber, 1.6mm jacket, patch cord, Riser (OFNR) rated, LC duplex to LC duplex. Must be the
same manufacture as all other products.

2500-253 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2518.05.C Device Leads

2518.05.C.1 Device leads from the data outlets to the user workstation must be provided with quantities and lengths confirmed by Hilton.

2518.06 Implementation and Hand-Over

2518.06.A Installation Quality
2518.06.A.1 The complete structured cabling system must be installed in accordance with the quality standards as applicable and in accordance with the
manufacturer’s guidelines by manufacturer certified installers to obtain a 25 year full application channel warranty.
2518.06.A.2 Not Applicable to this Brand
2518.06.A.3 Where the structured cabling contractor is involved in the design element of the project, the nominated designer must be BICSI registered and
hold the accredited RCDD status. And must be a full time W2 employee of the contractor's; MUST NOT be a subcontractor.
2518.06.B Testing
2518.06.B.1 Testing of fiber optic cables must be carried out using an OTDR, and must be carried out at both 850 and 1300nm for multimode, along with 1310
and 1550nm for single mode, from each end of the cable. Each trace must be recorded along with the test engineers name and signature.
2518.06.B.2 Should the testing identify a failure, this must be immediately rectified and noted with the hand-over documentation under test failure. Where
rectification is not possible then the cable and associated components must be replaced and removed from site.
2518.06.B.3 The cabling contractor must undertake to provide Hilton IT with advance knowledge of all testing activities and allow witness to the testing as
required.
2518.06.C Manuals and Documentation
2518.06.C.1 The structured cabling contractor must provide the following items as hand-over documentation to Hilton nominated representatives at the
conclusion of the project.
2518.06.C.1.a Two paper copies and a CD-ROM of all fitted drawings showing the cabling schematics, connectivity drawings, cabinet and frame
schematics, all clearly showing label designations. All drawings must be produced using the latest version of AutoCAD for Windows and
saved in .DWG or .DXF file format.
2518.06.C.1.b Communications cabinets and patch panel layouts.
2518.06.C.1.c A schedule of information outlets containing label designations and locations. The schedule must be presented in the form of a Microsoft
Excel spreadsheet and be provided in both paper and CD-ROM formats.
2518.06.C.1.d Test results (copper and fiber) on paper and CD-ROM.
2518.06.C.1.e 25 year warranty application assurance certificate.

2518.07 Wireless Distribution

2518.07.A Wi-Fi UTP Cable, Category 6
The provisioning of Wireless Internet (Wi-Fi) services in the Hilton portfolio of brands require the installation of UTP cable, Category 6, from main
computer room or intermediate data cabinets to locations throughout the hotel (see below) for the mounting, installation and servicing of Wireless
Access Points (WAPs). All previous reference to conduit, cable placement and termination requirements for Category 6 cabling in this document

2500-254 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

must be adhered to for installation of this Wi-Fi cabling. The scope of this definition relates only to the design and installation of the cabling system
for this Wi-Fi network. Reference to WAPs in this document is intended to give a point of reference for design of the cabling system.
2518.07.B Areas of Coverage
2518.07.B.1 Care must be taken to ensure the installation of enough infrastructure in these areas such that their subsequent division by mechanical or other
partitions does not deteriorate signal reception in any one partitioned area. Guestrooms to include all space within all guestrooms, suites and
parlors. These also include coverage for all fractional ownership or condominium units as may reside within the property.
2518.07.C Installation Parameters
2518.07.C.1 The installed infrastructure defined here must provide for the installation of WAPs such that the following criteria are met: WAPs must be securely
mounted with a manufacturers bracket in a subdued and aesthetic manor. WAPs must be permanently accessible after installation to facilitate
repair or replacement. WAPs must meet the engineering standards provided in the
"Guest_Internet_Access_Network_Standards_Guide_Global.pdf" published on https://teamsites.hilton.com/sites/InfrastructureandTechnology/
Architecture/Networks/Wireless.aspx.
2518.07.C.2 Cable runs for the Wi-Fi network must be terminated in 8pin RJ¬45 female jacks at the access point location. Jacks must be installed in wall
plates if the WAP is to be mounted aesthetically in a visible location, and interconnected with the shortest possible patch cord to maintain a neat
and tidy look and also to minimize tampering.

2518.08 Patch Cable Standards

2518.08.A Patch Panel Standards / Lead Colors
2518.08.A.1 Patch leads colors must be used to differentiate amongst various vendors / systems in all patch cabinets, for example, Internet access, digital TV
systems, minibar, guest telephones, and cordless telephones.
2518.08.A.2
The Cat6 cables used must adhere to the following color code:

Main & Remote Computer Rooms Color

Voice & Fax Lines Light Blue
Server Connections Red
Point of Sale Black
Printers Green
Guest Internet (incl Wireless Access Points) Purple
Guest Minibar System Orange
TV System Yellow
Keycard System White
Interfaces Pink
Wireless Access Points (DECT, Hilton) Brown

2500-255 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

Electronic Meeting Signs Light Grey

Cross-over Cables Dark Blue
Desktops Dark Grey

2518.08.B Patch Lead Standards - Devices

2518.08.B.1 All patch leads connecting devices to the network Cat6 sockets, i.e. desktop PCs, laptops, printers, etc must be grey.

2518.09 Guest Room Technology Services

2518.09.A Cabling Requirements
2518.09.A.1 In order to ensure quality of service and flexibility, a minimum of 2; (1 at B or C and 1 at E) and up to 4 x 4-pair cables (CAT6-RJ45) for new
hotels or hotels undergoing major refurbishment are required to provide data services and be labeled accordingly (x). Placement requirements
must be verified within Sections 2510.00 and 2512.00.
2518.09.A.2 At the desk area and/or living room
2518.09.A.2.a (A) Telephone - if required in Sections 2510.00 - 2511.00
2518.09.A.2.b (B) Guest Internet access - Wi-Fi Access Point and Wired Internet (when provided)
2518.09.A.3 For the TV/ Credenza
2518.09.A.3.a (C) Digital TV/Connected Room
2518.09.A.3.b (D) Minibar - if required in Sections 2510.00-2512.00
2518.09.A.4 By the bedside
2518.09.A.4.a (E) Telephone - if required in Sections 2510.00 - 2511.00
2518.09.A.5 In the bathroom
2518.09.A.5.a (F) Telephone - if required in Sections 2510.00-2512.00

2518.10 Wiring Standards (Coaxial – MATV, CATV)

Hotels must install coaxial cable, homerun to each guestroom. The following provides detailed specifications about the coaxial cabling. Hotels must consult
their intended in-room entertainment provider to determine if there are additional wiring specifications or documentation. Hotels must work with a
professional cable installer to design and install the cable plant. For IPTV installations, see CAT6 documentation in Section 2518.03.
2518.10.A System Specifications
System Specifications All installations must conform to relevant standards and safety specifications for the appropriate region. These may include:
2518.10.A.1 MATV Installations: ANSI/SCTE 40 2004 (US), BS EN 50083 (UK)
2518.10.A.2 Coaxial Cables: ANSI/SCTE 74 2003 (US), BS EN 50117 (UK)

2500-256 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2518.10.A.3 Grounding of coaxial antenna systems: outlined in NEC Article 250 (US), ANSI/NFP 70 (US), BS EN 50310 and section 2518.8.5 (UK)
2518.10.B Cable Types
2518.10.B.1 Coax The cable must meet or exceed specifications in ANSI/SCTE 74 2003 (US), BS EN 50117 (UK) or local equivalent standards, as follows:
2518.10.B.1.a Room drop maximum 50m: Webro WF 100 or CT 100 or equivalent
2518.10.B.1.b Feed trunk cable maximum 50m: Webro WF 100 or CT 100 or equivalent
2518.10.B.1.c Feed trunk cable over 50m: Webro WF 165 or CT 125 or equivalent
2518.10.B.1.d Core trunk cable between MDF and all IDFs: Webro WF 233 or CT 233 or equivalent
2518.10.B.1.e Not Applicable to this Brand
2518.10.B.1.f CATV wiring design must provide/compensate for longer runs
2518.10.B.2
Fibre

Use if the satellite dish is located more than 150m/500ft from the head end:

2518.10.B.2.a Single Mode G.657.A 3mm armoured or equivalent, terminated with SC/APC terminations
2518.10.C Connections
All coaxial network connections must be as follows:
2518.10.C.1 Not Applicable to this Brand
2518.10.C.2 Not Applicable to this Brand
2518.10.C.3 Fully screened
2518.10.C.4 F-Type connectors
2518.10.D Signal Level
Measured at room outlet:
2518.10.D.1 Head End System Wiring (DVB-T/T2/C [digital signal distribution])
2518.10.D.1.a Signal level: 45db – 65dB
2518.10.D.1.b Minimum Signal to Noise Ration (SNR): 26dB
2518.10.D.1.c Minimum Bit Error Ratio (BER): <2.0 E-04 (Pre Viterbi)
2518.10.D.1.d Maximum Composite Triple Beat (CTB): 53dB
2518.10.D.1.e Maximum Composite Second Order (CSO): 53dB below measured carrier
2518.10.E Antenna
2518.10.E.1 All UHF antennas must incorporate a balun to ensure the matching of the dipole to the feeder cables.

2500-257 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2518.10.E.2 Antenna must be cabled from rooftop to MDF head end. See above for cabling length requirements.
2518.10.E.3 The aerial system, mounts, and support structures must be capable of withstanding winds of 100mph/160kph and take into account local
environmental conditions (snow, ice, extreme wind etc.).
2518.10.F Satellite Dishes
2518.10.F.1 Satellite dishes must be constructed to withstand a wind speed of 60mph/100kph and be of an adequate size for the system concerned and take
into account local environmental conditions (snow, ice, extreme wind etc.).
2518.10.F.2 Satellite must be cabled from rooftop to MDF head end and able to produce a 15dB carrier-to-noise level at the installations site for the given
transponders being received. See above for cabling length requirements.
2518.10.F.3 Dishes must be aligned for maximum signal strength and carrier-to-noise ratios. The LNB must be aligned so that the horizontal and vertical
transponders appear equal and give maximum rejection of the opposite polarity.
2518.10.G Coax Topology
2518.10.G.1 Head End System Wiring (i.e., HD/QAM/DVB-T/DVB-T2/DVB-C/digital signal distribution)
2518.10.G.1.a Wiring must be star topology or home run to each television. Run a single cable trunk feed from MATV head end (MDF) to a central point
within each hotel corridor/riser/IDF closet. Use multi-output taps to distribute the signal; from the IDF, run one coaxial cable to each
television.

2519.00 Signage and Graphics

2519.01 General Signage
2519.01.A All Signage
All signage, existing and replacement, must comply with these standards. Refer to Section 726.00 - Signage for Identity and Marketing requirements.
2519.01.B Relicensing/Change of Ownership Signage Requirement
Upon relicensing or change of ownership, existing signage must be brought up to current signage specifications as directed by Hilton.
2519.01.C Signage Approval
All signage must be approved by Hilton. Written approval must be obtained prior to fabrication and installation.
2519.01.D Non-English Speaking Locations
Signage in non-English speaking locations must be bilingual, in both English and the local language.
2519.01.E Etched Trademark Requirements
Trademarks owned by Hilton must not be etched in any construction surface where they become permanent and cannot be easily removed.
2519.01.F Construction Project Identification Sign
A construction project identification sign must be installed once construction begins.

2519.02 Interior Signage

2500-258 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2519.02.A Interior Signage Design & Approval

Interior signage must be designed specifically for each individual property.
2519.02.B Not Applicable to this Brand
2519.02.C Public Area Glass Panels
In all public areas, glass panels (e.g., windows, glass doors, sidelights, etc.) which extend to the floor without a horizontal break or partition, or
without decorative framing, must be identified with customized graphics where required by applicable law.
2519.02.D Directional Signage
2519.02.D.1 Interior corridor signage must be brought up to the current standard at the time of any renovation within the corridor.
2519.02.D.2 A comprehensive system of informational/directional signs must be installed directing guests and Team Members to all appropriate facilities
contained within the building.
2519.02.D.2.a From the hotel entry to the restaurant and bar when entered through the hotel.
2519.02.D.2.b Café (if stand alone)
2519.02.E Lobby Area Signage
2519.02.E.1 100 percent non-smoking hotels must have signage at the front entrance visible for any guest entering the building. It must not be displayed
directly on the front doors or at the front desk.
2519.02.F Public Restrooms
2519.02.F.1 Public restrooms must be clearly identified using international symbols.
2519.02.G Food & Beverage
2519.02.G.1 Hours of operation must be posted for the following areas:
Restaurant
Bar
2519.02.G.2 Restaurants that are entered through the hotel must have clearly identifiable signage.
2519.02.H Commercial Facilities
2519.02.H.1
Hours of operation must be posted for the following areas:

Sundries/Gift Shop (if not open 24 hours)

Guest Laundry (if applicable)

2519.02.I Executive Lounge

2519.02.I.1 Hours of operation must be posted for the Executive Lounge.

2500-259 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2519.02.J Meeting Facilities (if provided)

2519.02.J.1 The primary entrance to the meeting facilities must have a digital wall-mounted event board.
2519.02.J.2 Meeting rooms must have the function room name and an integrated LED/LCD display for information services.
2519.02.J.3 Ballrooms and boardrooms must have the function room name and a LED/LCD display for information services.
2519.02.J.4 Hours of operation must be posted for the Business Center (24 hour availability) (if applicable).
2519.02.K Fitness Center Signage
2519.02.K.1 The facility must be clearly marked and identified.
2519.02.K.2 Hours of operation must be posted for the Fitness Center.
2519.02.K.3 Instructional signage must conform to the graphics and identity standards. In addition to any local law requirements and unless there is a conflict
with local law, instructional signage must include the following fitness center guidelines at a minimum:
2519.02.K.3.a Consult a physician before beginning an exercise program.
2519.02.K.3.b For your safety, please follow posted instructions when using equipment.
2519.02.K.3.c Use equipment at your own risk.
2519.02.K.3.d Children under 16 years of age are not permitted in the fitness center.
2519.02.K.3.e Stop exercising if you feel faint, dizzy, exhausted or have any feeling of discomfort.
2519.02.K.3.f In the interest of hygiene, please wipe down equipment after use.
2519.02.K.3.g [Brand] is not liable for personal injury, loss of property or any other claims arising out of the use of this facility or the equipment.
2519.02.K.3.h Lockers are available on a first come first serve basis, for day use only. The Hotel does not supply locks. (if applicable)
2519.02.K.4 Each piece of strength equipment must have signage displaying instructions on its proper use.
2519.02.K.5 Not Applicable to this Brand
2519.02.K.6 Not Applicable to this Brand
2519.02.K.7 Signage must be provided in the fitness center for emergencies. The signage must include details regarding emergency services/requirements as
outlined by local ordinance.
2519.02.K.8 The fitness center must have dual-language signs to meet international hotel standards where applicable.
2519.02.L Pool/Whirlpool/Spa Signage
2519.02.L.1 Hours of operation must be posted for the following areas:
Pool
Spa
2519.02.L.2 The following information must be included in the pool signage, plus any additional information required by regional and local ordinances:
2519.02.L.2.a Pool for use by registered guests only.
2519.02.L.2.b Children under 16 must be supervised by an adult at all times.

2500-260 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2519.02.L.2.c Shower before entering pool.

2519.02.L.2.d No running/horseplay in the pool area. Persons with skin lacerations, infections or blisters must not enter the pool.
2519.02.L.2.e Breakable service ware and glass bottles are prohibited in the pool or deck area.
2519.02.L.2.f No lifeguard on duty. (unless required by local code)
2519.02.L.2.g No diving.
2519.02.L.2.h Pool hours are __ a.m. to __ p.m.
2519.02.L.2.i Maximum pool depth: feet and _____ meters
2519.02.L.2.j Maximum load capacity: ______
2519.02.L.2.k Swim at your own risk. Owner and management are not responsible for accidents and injuries.
2519.02.L.3 The following information must be included in the whirlpool signage, plus any additional information required by regional and local ordinances:
2519.02.L.3.a Whirlpool for use by registered guests only.
2519.02.L.3.b Children under 16 must be supervised by an adult at all times.
2519.02.L.3.c Shower before entering whirlpool.
2519.02.L.3.d Elderly persons, pregnant women, infants and those with health conditions requiring medical care must consult a physician before entering
the whirlpool.
2519.02.L.3.e Persons under the influence of alcohol or drugs must not use the whirlpool.
2519.02.L.3.f Persons with skin lacerations, infections or blisters must not enter the whirlpool.
2519.02.L.3.g No glass allowed in the whirlpool area.
2519.02.L.3.h No lifeguard on duty. (unless required by local code)
2519.02.L.3.i No diving.
2519.02.L.3.j Whirlpool hours are __ a.m. to __ p.m.
2519.02.L.3.k Maximum whirlpool depth: _____feet and _____meters
2519.02.L.3.l Maximum load capacity: ______
2519.02.L.3.m Use whirlpool at your own risk. Owner and management are not responsible for accidents and injuries.
2519.02.L.4 Provide a sign clearly stating “Emergency equipment shut-off” directly above the shut-off switch for the whirlpool pumps.
2519.02.L.5 Not Applicable to this Brand
2519.02.L.6 Signage must be provided in the spa for emergencies. The signage must include details regarding emergency services/requirements as outlined
by local ordinance.
2519.02.M Circulation Signage
2519.02.M.1 Not Applicable to this Brand

2500-261 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2519.02.M.2 Elevator lobbies and elevator cabs must have signs that state during a fire emergency the exit stairs must be used instead of the elevator.
2519.02.M.3 Not Applicable to this Brand
2519.02.M.4 Not Applicable to this Brand
2519.02.M.5 Not Applicable to this Brand
2519.02.M.6 All floor levels, within enclosed stairs, must be clearly numbered at each landing. The letters must be 6”/150 mm minimum high and reflective.
2519.02.M.7 Exit stair doors must have signs that state they are fire doors and must remain closed at all times.
2519.02.N Guestroom Signage
2519.02.N.1 Guestroom signage must be provided on corridor wall adjacent to strike side of each guestroom door.
2519.02.N.2 Not Applicable to this Brand
2519.02.N.3 The international "no smoking" symbol must be clearly displayed at all guestrooms designated as "non-smoking". The graphic must be included
with the guestroom numeral signage. As an alternate, entire floors may be designated as non-smoking with "no smoking" graphics in each
elevator/lift lobby, rather than on each guestroom door.
2519.02.N.4 The back of the guestroom door must include a sign containing fire evacuation information. This sign must be centered on the door below the
door viewer. The following must be included:
2519.02.N.4.a Emergency exit plan
2519.02.N.4.b Pull station and fire extinguisher locations
2519.02.N.4.c Maximum room rate (where required by law)
2519.02.N.4.d Check-in and check-out times (where required by law)
2519.02.N.4.e Safety deposit box availability
2519.02.N.4.f Local laws/standards
2519.02.N.4.g For your privacy and security, always use your deadbolt to double lock your room from inside. The safety latch and door viewer must be
used to visually identify anyone outside your door. Follow these general guidelines at all applicable passage doors.

2519.03 Digital Signage System

2519.03.A Digital Signage Approval
The digital signage system must be approved by Hilton.
2519.03.B Digital Signage Meeting Area Location Requirements
Digital signage must be provided outside each ballroom, meeting room, board room and in the pre-function area. It must display the name of the
room and company details (where requested).
2519.03.C Digital Signage Wiring Distribution
Each digital sign must have a 20amp service CAT6 wiring distribution from a central MDF or IDF.
2519.03.D Digital Signage Installation Requirements

2500-262 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

The following guidelines must be included for the physical installation of the digital signage:
2519.03.D.1 Center of screen must be 60”/1.50 m from the floor.
2519.03.D.2 Signage must be properly ventilated to prevent overheating.
2519.03.D.3 Signage must be accessible for servicing after the installation.
2519.03.E Digital Signage Location Requirements
Digital signage must be located in the following locations:
2519.03.E.1 Hotel main lobby entrance - 40”/1.02 m Monolith/Freestanding screen
2519.03.E.2 Elevator/Lift Cabs - 15”/381 mm screens
2519.03.E.3 Meeting Room/Business Center entrance - 32”/810 mm In-wall screen
2519.03.E.4 Meeting Room/Boardroom entrances - 15”/381 mm In-wall screens
2519.03.E.5 Ballroom way finder from main lobby - 32”/810 mm In-wall screen
2519.03.E.6 Ballroom pre-function entrance - 40”/1.02 m In-wall portrait screen
2519.03.E.7 Ballroom pre-function - 40”/1.02 m In-wall portrait screen
2519.03.E.8 Ballroom registration desks - 32”/810 mm Screens on mobile stands
2519.03.E.9 Ballroom entrances - 15”/381 mm In-wall screens

2519.04 Exterior Signage

2519.04.A Property Identification Signage Reference
Refer to https://designinformation.hilton.com for property identification signs in the Exterior Signage Specifications.
2519.04.B Main Entry Door Property Identification Sign
An approved sign manufacturer, licensed by Hilton, must fabricate and install all property identification signs. Contact information may be found
online at https://designinformation.hilton.com.
2519.04.C Property Identification Signs
2519.04.C.1 A minimum of one internally illuminated ground monument sign and one internally illuminated building mounted sign is required for all properties.
Additional signage may be required by Hilton dependent upon building orientation and visibility.
2519.04.C.2 Not Applicable to this Brand
2519.04.C.3 The ground sign pedestal or base must be protected from damage by planter box, landscaping or other means.
2519.04.C.4 Blade signs are allowed at urban locations when a mount location is not available for ground signs. Blade signs must be internally lit and comply
with brand standards. Neon is not allowed.
2519.04.C.5 Illuminated signs must be time switched and/or photo-cell controlled.

2500-263 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
2500 - Design, Construction & Renovation

2519.04.C.6 Exposed conduit and/or raceways are prohibited from view at building face signs. Supporting signage equipment (including conduit and
raceways) are prohibited from view at all public area and guest room interior spaces. Access panels, where required, are to match the adjacent
finish with keyed access for maintenance personnel.
2519.04.C.7 Not Applicable to this Brand
2519.04.C.8 At time of replacement, materials including the light source must match any remaining/existing materials. Full signage replacement must comply
with current specification standards.
2519.04.C.9 Exterior signage must be installed prior to opening, including conversion properties.
2519.04.D Exterior Miscellaneous Signs
2519.04.D.1 External way finding signage must be provided for properties where travel path decision points occur forcing a guest to turn left, right or continue
straight ahead.
2519.04.D.2 Not Applicable to this Brand
2519.04.D.3 Subject to the hotel’s location in the city, additional external way finding signage may be required for guests arriving by private car.
2519.04.D.4 Not Applicable to this Brand
2519.04.D.5 Porte cochere clearance signage must be provided for clearances less than 15’-0”/4.5 m. Letter height must be 6”/15 cm minimum and the color
must contrast the adjacent building color.
2519.04.D.6 Separate restaurant and bar exterior entrances must be clearly identified with awnings or canopies with graphics bearing the establishment’s
name.
2519.04.D.7 No additional advertising (banners, billboards and interior or exterior reader boards) are permitted on the building.
2519.04.E Parking Signage
2519.04.E.1 Directional signage to the parking area must be clearly visible when not obvious.
2519.04.E.2 Floor level and area signs must be provided in parking garages for ease of locating vehicles.
2519.04.E.3 A disclaimer must be posted in all guest parking areas on the site that user assumes all risks, that all valuables should be removed from vehicle,
and that owner and management have no liability for loss or damage. Signs must be located along parking lanes and be mounted to light poles or
independent poles with spacing not to exceed 100’-0”/30 m.
2519.04.E.4 In addition to brand required parking signage, all hotels with on-site parking must install five brand approved Diamond Elite guest parking signs.
At least three spots must be located near the main entrance of the hotel – all others can be in proximity to secondary entrances. Refer to marKIT
for specifications.
Diamond member reserved parking signs must display the current Hilton Honors branding. Non-compliant signage must be replaced by January
1, 2019.

2519.04.E.5 Signage identifying designated accessible parking spaces must be provided at guest parking areas.

2500-264 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
 Glossary

Glossary-
Glossary

Abbreviations

°F Fahrenheit A Amp ACT Acoustical Ceiling Tile

AFF Above the Finished Floor C Celsius CDB Celsius Dry Bulb
CFLs Compact Fluorescent Lamp CFM Cubic Feet per Minute CPU Central Processing Unit
CYP Computer Yarn Placement D Depth dBA A-weighted decibel
DDM Distributed Data Management dia. Diameter DP Dew Point
DX Direct Expansion EAT Entering Air Temperature EIFS Exterior Insulation Finish System
FDB Fahrenheit Dry Bulb FF&E Furniture, Fixtures & Equipment FPM Feet Per Minute
FT Feet or Ft2 (Feet squared) GFCI Ground Fault Circuit Interrupter GFI Ground Fault Interrupter
GPF General Protection Fault GPM Gallons Per Minute H Height
HD High Definition HR Humidity Ratio HSIA High Speed Internet Access
HVAC Heating Ventilation Air Conditioning HZ Hertz IIC Impact Insulation Class
kg Kilograms KW Kilowatts L Length
lb Pounds LCD Liquid Crystal Display LED Light Emitting Diode
M Meters MATV Master Antenna Television MC Metallic Conduit
MCDB Mean Coincident Dry Bulb MDB Mean Dry Bulb MDF Medium Density Fiberboard
MERV Minimum Efficiency Reporting Value mm millimeters NIC Noise Isolation Class
OSA Outside Air oz. Ounces PSI Pounds per Square Inch
PTAC Package Terminal Air Conditioner PVC Polyvinyl chloride PVS Personal Viewing Screen
SCR Silicon Controlled Rectifier sq. square SRI Solar Roof Index
STC Sound Transmission Coefficient SVRS Safety Vacuum Release System TDD Telecommunications Device for the Deaf
V Volts VOC Volatile Organic Compounds W Width

Acronyms

American Architectural Manufacturers American Association of Textile Chemists and

A&C Architecture & Construction AAMA AATCC
Association Colorists
ABA Architectural Barriers Act ADA American Disabilities Act AGA American Gas Association
AMCA Air Moving and Conditioning Association ANSI American National Standards Institute ARI Air Conditioning and Refrigeration Institute
American Society of Heating, Refrigerating and
ASA American Standards Association ASHRAE ASME American Society of Mechanical Engineers
Air Conditioning Engineers
ASTM American Society for Testing and Materials AWMA Air & Waste Management Association AWS American Welding Society

Glossary-1 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards
Glossary

Acronyms

BS British Standard CFFA Chemical Fabrics and Film Association DHI Door and Hardware Institute
Deutsches Institut fur Normung (German
DHSI Door and Hardware Systems, Inc. DIN EN Euro Norm (European Standard)
Institute for Standardization)
EPA Environmental Protection Agency ETL Environmental Testing Laboratories FIA Factory Insurance Association
FM Factory Mutual GB Guobiao (Chinese Standard) IBR Institute of Boiler and Radiator Manufacturers
IEEE Institute of Electrical and Electronic Engineers ISO International Standards Organization MPEG Moving Picture Experts Group
NEC National Electrical Code NECA National Electrical Contractors Association NEMA National Electrical Manufacturers Association
NESC National Electrical Safety Code NFPA National Fire Protection Association NSF NSF International
OSHA Occupational Safety and Health Act SAE Society of Automotive Engineers SBI Steel Boiler Institute
Sheet Metal and Air Conditioning Contractors
SCS Scientific Certification System SMACNA UFAC Upholstered Furniture Action Council
National Association
UL Underwriters Laboratories UMC Uniform Mechanical Code WH Warnock Hersey

Terminology/Definitions

A feature internal to automatic fire detection

An area where persons unable to use
and alarm systems, wherein the report of
Alarm Area of stairways may remain for a period of time,
AACHEN Measurement for dimensional stability smoke detection is confirmed within a
verification refuge waiting for assistance or instructions during
specific period of time before initiating an
an emergency
alarm
Common The portion of an egress path traveled The portion of a corridor where only one Level of The point at which a person is considered to
Dead end
path of before two or more distinct paths to an exit path of travel is available before two or more exit be exited from a building and is in, or has
corridor
travel are available distinct paths to an exit are available discharge immediate access to a public way
Normally
Manual fire A manually operated device used to initiate Spaces that are occupied on a regular
lux Unit of measurement for illumination occupied
alarm box an alarm signal basis, either permanently or temporarily
spaces
Wherein a fire alarm signal sounds only in
A space, street, alley or land dedicated to Response A standardized measurement of the thermal
Pre- an attended location, providing a
the public,for public use that is open to the time sensitivity of an automatic sprinkler. Quick
signal predetermined amount of time to investigate Public way
outside air and is of sufficient size to index Response (QR) sprinklers are those units
alarm a detection notice, before initiating an
accommodate those exiting from a building (RTI) with RTI of 50 or less.
automatic alarm evacuation sequence
A single or multiple-station alarm device A low-voltage device that senses visible or
Smoke responsive to smoke, connected to building Smoke invisible particles of combustion integrated
alarm electrical service and not connected to the detector and listed for service with the building fire
building fire alarm system alarm system.

Glossary-2 CONFIDENTIAL Hilton (Hotels) - Brand Standards - Middle East and Africa 2500 - Design, Construction & Effective January 04, 2021
Renovation Standards