OWNER'S MANUAL

WASHING MACHINE
Before beginning installation, read these instructions
carefully. This will simplify installation and ensure that the
product is installed correctly and safely. Leave these
instructions near the product after installation for future
reference.
ENGLISH

F2WR709S** / F2WR708S**

www.lg.com
MFL72000563
Rev.00_110123 Copyright © 2023 LG Electronics Inc. All Rights Reserved.
TABLE OF CONTENTS This manual may contain images or
content that may be different from the
model you purchased.
This manual is subject to revision by the
manufacturer.

CARING FOR THE ENVIRONMENT

Environmental and Economical Tips ...............................................................3

SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE...........................................................5
WARNING ............................................................................................................5

INSTALLATION
Parts and Specifications ..................................................................................10
Installation Place Requirements ....................................................................13
Unpacking the Appliance ................................................................................14
Levelling the Appliance ...................................................................................15
Connecting the Water Supply Hose...............................................................17
Installing the Drain Hose ................................................................................18

OPERATION
Operation Overview.........................................................................................19
Control Panel ....................................................................................................20
Preparing the Wash Load ...............................................................................23
Adding Detergents and Softeners .................................................................24
Programme Table ............................................................................................26
Extra Options and Functions ..........................................................................32

SMART FUNCTIONS
LG ThinQ Application .......................................................................................35
Smart Diagnosis ...............................................................................................38

MAINTENANCE
Cleaning After Every Wash..............................................................................39
Cleaning the Appliance Periodically ..............................................................39

TROUBLESHOOTING
Before Calling for Service................................................................................43
 CARING FOR THE ENVIRONMENT 3

CARING FOR THE ENVIRONMENT

Environmental and Economical Tips

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Energy and water consumption
• Water consumption and energy usage can be affected by the weight
of the load. To make the best use of your appliance, load the
maximum amount of dry clothes for the particular programme.
• Evenly loading laundry up to the capacity indicated by the
manufacturer for the respective programmes will contribute to
energy and water savings.
• The most efficient programmes in terms of energy consumption are
generally those that perform at lower temperatures and longer
duration.
• Noise and remaining moisture content are influenced by the spinning
speed: the higher the spinning speed in the spinning phase, the
higher the noise and the lower the remaining moisture content.
• For washing smaller amounts of clothes, the automatic load
recognition system will help reduce the amount of water and energy
usage.
• Use the Speed programme for small, lightly soiled loads for energy
and water savings.
• Cold water laundry detergents can be as effective at lower
temperatures (about 20 ℃). Using 20 ℃ settings will use less energy
than 30 ℃ or higher temperatures.

Detergent
• Detergent should be chosen according to type, colour, soiling of the
fabric and the washing temperature. And it should be used according
to the instruction of the detergent manufacturer. Use only
detergents that are suitable for Drum (front load) type washers.
• Use less detergent on smaller loads.
4 CARING FOR THE ENVIRONMENT

Selecting Extra Options and Functions

• Select the water temperature suitable for the type of load you are
washing. Follow the garment fabric care labels for best results.
• The Pre Wash option is recommended for washing a heavily soiled
load.

Disposal of the Packaging Material

• The packaging materials are designed to protect the appliance from
unexpected damage during transportation.
• After installing the appliance, dispose of the packaging waste
according to recycling symbols of material types. Put the packaging
waste in relevant containers to recycle it.

Disposal of Your Old Appliance

• All electrical and electronic products should be disposed of

separately from the municipal waste stream via
designated collection facilities as required by the relevant
regulations.
• The correct disposal of your old appliance will help prevent
potential negative consequences for the environment and
human health.
• About the disposal of your old appliance, please contact us
under the web address: szelektalok.hu, where You will get
more detailed information on the take-back, receipt,
collection and handling obligations of ours.
 SAFETY INSTRUCTIONS 5

SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE

ENGLISH
The following safety guidelines are intended to prevent unforeseen
risks or damage from unsafe or incorrect operation of the appliance.
The guidelines are separated into ‘WARNING’ and ‘CAUTION’ as
described below.
Safety Messages

This symbol is displayed to indicate matters and operations

that can cause risk. Read the part with this symbol carefully
and follow the instructions in order to avoid risk.
WARNING
This indicates that the failure to follow the instructions can
cause serious injury or death.
CAUTION
This indicates that the failure to follow the instructions can
cause the minor injury or damage to the product.

WARNING

WARNING
To reduce the risk of explosion, fire, death, electric shock, injury or
scalding to persons when using this product, follow basic precautions,
including the following:

Technical Safety
• This appliance can be used by children aged from 8 years and above
and persons with reduced physical, sensory or mental capabilities or
lack of experience and knowledge if they have been given supervision
or instruction concerning use of the appliance in a safe way and
understand the hazards involved. Children shall not play with the
6 SAFETY INSTRUCTIONS

appliance. Cleaning and user maintenance shall not be made by

children without supervision.
• Children of less than 3 years should be kept away unless continuously
supervised.
• If the power cord is damaged, it must be replaced by the
manufacturer, its service agent or similarly qualified persons in order
to avoid a hazard.
• Ventilation openings must not be obstructed by a carpet.
• This appliance is intended to be used in household only.
• Use a new hose or hose-set supplied with the appliance. Reusing old
hoses can cause a water leak and subsequent property damage.
• The water pressure must be between 50 kPa and 800 kPa.

Maximum Capacity
The maximum capacity in some cycles for dry clothes to be washed is:

F2WR709S** F2WR708S**
9 kg 8 kg
The recommended maximum capacity for each washing programme
may differ. To get good wash results, please refer to Programme
Table in OPERATION chapter for further details.

Installation
• This appliance should only be transported by two or more people
holding the appliance securely.
• Do not install the appliance in a damp and dusty place. Do not install
or store the appliance in any outdoor area, or any area that is subject
to weathering conditions such as direct sunlight, wind, rain, or
temperatures below freezing.
• Make sure the power plug is completely pushed into the power
outlet.
• Do not plug the appliance into multiple outlet sockets, power boards,
or an extension power cable.
 SAFETY INSTRUCTIONS 7

• Do not modify the power plug provided with the appliance. If it does
not fit the power outlet, have a proper outlet installed by a qualified
electrician.
• This appliance is equipped with a power cord having an equipment-

ENGLISH
earthing / grounding conductor (earthing pin) and a grounding
power plug. The power plug must be plugged into an appropriate
outlet socket that is installed and earthed / grounded in accordance
with all local codes and ordinances.
• Improper connection of the equipment-grounding conductor can
result in risk of electric shock. Check with a qualified electrician or
service personnel if you are in doubt as to whether the appliance is
properly grounded.

Operation
• Never attempt to operate the appliance if it is damaged,
malfunctioning, partially disassembled, or has missing or broken
parts, including a damaged cord or plug.
• Do not apply any sharp objects to the control panel in order to
operate the appliance.
• Do not attempt to separate any panels or disassemble the appliance.
• Do not repair or replace any part of the appliance. All repairs and
servicing must be performed by qualified service personnel unless
specifically recommended in this Owner's Manual. Use only
authorized factory parts.
• Do not push down the door excessively, when the appliance door is
open.
• Do not put animals, such as pets into the appliance.
• Do not wash any items that are specified by the manufacturer as not
washable on the care label.
• Keep the area underneath and around the appliance free of
combustible materials such as lint, paper, rags, chemicals, etc.
• Do not leave the appliance door open. Children may hang on the door
or crawl inside the appliance, causing damage or injury.
8 SAFETY INSTRUCTIONS

• Do not put in, wash or dry articles that have been cleaned in, washed
in, soaked in, or spotted with combustible or explosive substances
(such as waxes, wax removers, oil, paint, gasoline, degreasers,
drycleaning solvents, kerosene, petrol, spot removers, turpentine,
vegetable oil, cooking oil, acetone, alcohol, etc.). Improper use can
cause fire or explosion.
• Do not use or store flammable or combustible substances (ether,
benzene, alcohol, chemical, LPG, combustible spray, gasoline,
thinner, petroleum, insecticide, air freshener, cosmetics, etc.) near
the appliance.
• Never reach into the appliance while it is operating. Wait until the
drum has completely stopped.
• Do not touch the door during a high temperature programme.
• In case of a water leak from the appliance or flood, disconnect the
power plug and contact the LG Electronics customer information
centre.
• Turn off water taps to relieve pressure on hoses and valves and to
minimize leakage if a break or rupture should occur. Check the
condition of the fill hoses; they should be replaced after 5 years.
• If there is a gas leakage (isobutane, propane, natural gas, etc.) within
the home, do not touch the appliance or power plug and ventilate the
area immediately.
• If the drain hose or inlet hose is frozen during winter, use it only after
thawing.
• Keep all washing detergents, softener and bleach away from
children.
• Do not touch the power plug or the appliance controls with wet
hands.
• Do not bend the power cable excessively or place a heavy object on it.
• Avoid touching any water that is drained from the appliance during
the wash.
• Make sure that drainage is working properly. If water is not drained
properly, your floor may get flooded.
 SAFETY INSTRUCTIONS 9

• When the air temperature is high and the water temperature is low,
condensation may occur and thus wet the floor.
• Wipe off dirt or dust on the contacts of the power plug.

ENGLISH
Maintenance
• Disconnect the appliance from the power supply before cleaning the
appliance. Setting the controls to the OFF or stand by position does
not disconnect this appliance from the power supply.
• Securely plug the power plug in the outlet socket after completely
removing any moisture and dust.
• Do not spray water inside or outside the appliance to clean it.
• Never unplug the appliance by pulling on the power cable. Always
grip the power plug firmly and pull straight out from the outlet
socket.
• Only qualified service personnel from LG Electronics service centre
should disassemble, repair, or modify the appliance. Contact an LG
Electronics customer information centre if you move and install the
appliance in a different location.

Disposal
• Before discarding an old appliance, unplug it. Cut off the cable
directly behind the appliance to prevent misuse.
• Dispose of all packaging materials (such as plastic bags and
styrofoam) away from children. The packaging materials can cause
suffocation.
• Cut off the power cord and remove the door before disposing of this
appliance to avoid the danger of children or small animals getting
trapped inside.
10 INSTALLATION

INSTALLATION
Parts and Specifications

NOTE
• Appearance and specifications may change without notice to improve the quality of the appliance.

Front View Rear View

a Control Panel a Power Plug

b Detergent Dispenser Drawer b Transit Bolts
c Drum c Drain Hose
d Door
e Cover Cap
f Drain Plug
g Drain Pump Filter
h Levelling Feet
 INSTALLATION 11

Specifications

Model F2WR709S** / F2WR708S**

Power Supply 220‒240 V~, 50 Hz

ENGLISH
Product Weight 59 kg

Dimension(mm)
W D’’
D’
D

W 600 D 475 D'' 1015

H 850 D' 535

12 INSTALLATION

Accessories

Cold Supply Hose Anti–slip Sheets*1

Spanner Elbow Bracket for Securing Drain Hose

Caps for Covering Transit Bolt Holes Tie Strap*1

*1 The included accessories vary depending on the model you purchased.

 INSTALLATION 13

Installation Place Index Clearance (mm)

Requirements B 5
Before installing the appliance, check the following
C 20
information to make sure that the appliance

ENGLISH
should be installed in a correct place.

Installation Location WARNING

• This appliance must only be used for domestic
• This appliance must be installed on firm flooring household purposes and should not be used in
to minimize vibration during the spin cycle. mobile applications.
Concrete flooring is best, being far less prone to
vibration during the spin cycle than wooden
floorboards or a carpeted surface.
• If it is impossible to avoid positioning the Wooden Floors (Suspended
appliance next to a gas cooker or coal burning
stove, an insulation (850 X 600 mm) covered with
Floors)
aluminum foil on the side facing the cooker or When installing the appliance on wooden floors,
stove must be inserted between the two use rubber cups to reduce excessive vibration and
appliances. unbalance. Timber or suspended type flooring may
• Ensure that when the appliance is installed, it is contribute to excessive vibration and unbalance,
easily accessible for an engineer in the event of a errors and malfunction.
breakdown.
• When installing the appliance, adjust all four feet
using the transit bolt spanner provided to
ensure the appliance is stable.
• Ensure that there is enough room for full
opening of the appliance door.
• To ensure sufficient clearance for water inlet
hoses, drain hose and airflow, allow minimum
clearances of at least 20 mm at the sides and 100
mm behind the appliance. Be sure to allow for • To reduce vibration, we recommend placing at
wall, door, or floor moldings that may increase least 15 mm thickness of rubber cups a under
the required clearances. each adjusting foot of the appliance, secured to
at least two floor beams with screws.
B • If possible, install the appliance in one of the
corners of the room, where the floor is more
stable.
• Fit the rubber cups to reduce vibration.

CAUTION
• If the appliance is installed on the unstable floor
(e.g. wooden floor), the warranty does not cover
A C C any damages and cost occurred due to the
installation on the unstable floor.

Index Clearance (mm)

A 100
14 INSTALLATION

grounded/earthed in accordance with all local

NOTE codes and ordinances.
• You can purchase rubber cups (part No.
4620ER4002B) from the LG service centre.

Unpacking the Appliance

Ventilation Lifting the Appliance Off the
• Make sure that air circulation around the Foam Base
appliance should not be impeded by carpets, After removing the carton and shipping material,
rugs, etc. lift the appliance off the foam base.

Ambient Temperature
• Do not install the appliance in rooms where
freezing temperatures may occur. Frozen hoses
may burst under pressure. The reliability of the
electronic control unit may be impaired at
temperatures below freezing point.
• If the appliance is delivered in winter and
temperatures are below freezing, place the *
appliance at room temperature for a few hours
before putting it into operation. • Make sure the tub support a* comes off with
the base and is not stuck to the bottom of the
appliance.
Electrical Connection • If you must lay the appliance down to remove
the carton base b , always protect the side of the
• Do not use an extension cord or double adapter. appliance and lay it carefully on its side. Do not
• Always unplug the appliance and turn off the lay the appliance on its front or back.
water supply after use. * This feature may vary depending on the model
• Connect the appliance to an earthed socket in purchased.
accordance with current wiring regulations.
• The appliance must be positioned so that the
plug is easily accessible. Removing the Transit Bolt
• Power outlet must be within 1 meter of either Assemblies
side of the appliance.
To prevent the appliance from severe vibration and
breakage, remove transit bolts and retainers.
WARNING
• Repairs to the appliance must only be carried out
by qualified personnel. Repairs carried out by
inexperienced persons may cause injury or
serious malfunctioning. Contact your local
authorised LG repairer.
• The power plug must be plugged into an
appropriate outlet socket that is installed and
 INSTALLATION 15

1 Starting with the bottom two transit bolts a, Levelling the Appliance
use the spanner (included) to fully loosen all
transit bolts by turning them counterclockwise. Checking the Level
When pushing down the edges of the top plate

ENGLISH
diagonally, the appliance should not move up and
down at all (check both directions).
• If the appliance rocks when pushing the top
plate of the appliance diagonally, adjust the feet
again.
• Check whether the appliance is perfectly level
after installation.

2 Remove the bolt assemblies by wiggling them

NOTE
slightly while pulling them out. • Timber or suspended type flooring may
contribute to excessive vibration and unbalance.
Reinforcement or bracing of the timber floor
may need to be considered to stop or reduce
3 Install the hole caps.
excessive noise and vibration.
• Locate the hole caps b included in the
• Never try to level any uneven floor by putting
accessory pack or attached on the back. pieces of wood, cardboard or similar materials
under the appliance.

Adjusting and Levelling the

Feet
When installing the appliance, the appliance
should be aligned and perfectly level. If the
appliance is not aligned and level properly, the
NOTE appliance may be damaged or may not operate
properly.
• Save the transit bolts and retainers for future
use.
1 Turn the levelling feet as required if the floor is
• Transport this appliance for the prevention of
uneven.
breakage as below:
• Do not insert pieces of wood etc. under the
- The transit bolts are reinstalled. feet.
- The power cord is secured to the back of the
appliance.
16 INSTALLATION

• Make sure that all four feet are stable and

resting on the floor.
3 Secure the levelling feet with the lock nuts b
by turning anti-clockwise against the bottom of
the appliance.

4 Check if all lock nuts at the bottom of the

appliance are secured properly.

NOTE
• Proper placement and levelling of the appliance
will ensure long, regular, and reliable operation.
• The appliance must be 100% horizontal and
stand firmly in position on a hard flat floor.
• It must not ‘Seesaw’ across corners under the
load.
NOTE • Do not let the feet of the appliance get wet.
• Do not install the washing machine on a plinth, Failure to do so may cause vibration or noise.
stand or elevated surface unless it is
manufactured by LG Electronics for use with this
model.

Using Anti-Slip Sheets

This feature may vary depending on the model
2 Check if the appliance is perfectly level using a purchased.
spirit level a. If you install the appliance on a slippery surface, it
may move because of excessive vibration.
Incorrect levelling may cause malfunction through
noise and vibration. If this occurs, install the anti-
slip sheets under the levelling feet and adjust the
level.

1 Clean the floor to attach the anti-slip sheets.

• Use a dry rag to remove and clean foreign
objects and moisture. If moisture remains,
the anti-slip sheets may slip.
 INSTALLATION 17

2 Adjust the level after placing the appliance in

the installation area.
NOTE
• Do not overtighten the water supply hose or use
mechanical devices to tighten onto the inlet
3 valves.

ENGLISH
Place the adhesive side a of the anti-slip
sheets on the floor. • No further backflow protection required for
• The most effective way is to install the anti- connection to the water inlet.
slip sheets under the front feet. If it is
difficult to place the sheets under the front
feet of the appliance, attach them under the
rear feet. Checking the Rubber Seal
Two rubber seals a are supplied with the water
supply hose. They are used to prevent water leaks.
Connection to taps is sufficiently tight.
• Do not use mechanical devices such as multi
grips to tighten the water supply hose. Ensure
that the curved end of the water supply hose is
connected to the appliance.

4 Put the appliance on the anti-slip sheets.

• Do not attach the adhesive side a of anti-
slip sheets to the feet of the appliance.

NOTE
• Additional anti-slip sheets are available at LG
Electronics service centre.
Connecting the Hose to the
Water Tap
Connecting Screw-Type Hose to Tap with Thread
Connecting the Water Screw the supply hose connector onto the water
supply tap. Hand tighten only with the aid of a soft
Supply Hose cloth. Do not overtighten the supply hose with any
mechanical device.
Note for Connection
• Water pressure must be between 50 kPa and
800 kPa (0.5‒8.0 kgf/cm²). If the water pressure
is more than 800 kPa, a decompression device
should be installed.
• Periodically check the condition of the water
supply hose and replace the water supply hose if
necessary.
18 INSTALLATION

• Securing the drain hose correctly will protect the

NOTE floor from damage due to water leakage.
• After connecting the water inlet hose to the
water tap, turn on the water tap to flush out
foreign substances (dirt, sand, sawdust, and etc.)
in the water lines. Let the water drain into a
bucket, and check the water temperature.

Connecting the Hose to the

Appliance
Screw the supply hose to the water inlet valve on
the back of the appliance.

• Do not connect the hose to the hot water supply • If the drain hose is too long, do not force it back
for models with one water inlet. Connect to the into the appliance. This will cause abnormal
cold water supply only. noise.
• When installing the drain hose to a sink, secure it
NOTE tightly with string.
• After completing connection, if water leaks from
the hose, repeat the same steps. Use the most
conventional type of tap for the water supply. In
case that the tap is square or too big, remove the
guide plate before inserting the tap into the
adaptor.
• Make sure that the hose should not be kinked or
trapped.

Installing the Drain Hose

Installing the Drain Hose with
the Elbow Bracket
The drain hose should not be placed higher than
100 cm above the floor. Water in the appliance may
not drain or may drain slowly.
 OPERATION 19

OPERATION
Operation Overview 2 Add cleaning products or detergent and
softener.

ENGLISH
Using the Appliance • Add the proper amount of detergent to the
detergent dispenser. If desired, add bleach
Before the first wash, select the Cotton wash
or fabric softener to the appropriate areas of
programme and add a half amount of the
the dispenser.
detergent. Start the appliance without clothes. This
will remove possible residues and water from the
drum that may have been left during
manufacturing. 3 Turn on the appliance.
• Press the Power button to turn on the
1 Sort clothes and load items. appliance.

• Sort clothes by fabric type, soil level, colour

and load size as needed. Open the door and
load items into the appliance.
4 Choose the desired cycle.
• Press the cycle button repeatedly or turn the
cycle selector knob until the desired cycle is
CAUTION selected.
• Before closing the door, ensure that all clothes
• Now select a wash temperature and spin
and items are inside the tub and not
speed. Pay attention to the fabric care label
overhanging on the rubber door seal where they
of your clothes.
will become caught when the door is closed.
Failing to do so will cause damage to the door
seal and the clothes.
5 Begin cycle.
• Press the Start/Pause button to begin the
cycle. The appliance will agitate briefly
without water to measure the weight of the
load. If the Start/Pause button is not
pressed within a certain time, the appliance
will shut off and all settings will be lost.

• Remove items from the flexible door seal gasket 6 End of cycle.
to prevent clothing and door seal damage. • When the cycle is finished, a melody will
sound. Immediately remove your clothing
from the appliance to reduce wrinkling.
Check around the door seal when removing
the load for small items that may be caught
in the seal.
20 OPERATION

Control Panel
The actual control panel may differ from model to model.

Control Panel Features

Description

a Power On/Off Button

• Press this button to turn the washing machine on or off.

b Programme Knob
• Programmes are available according to the clothes type.
• The lamp will light up to indicate the selected programme.

c Start/Pause Button
• This button is used to start the wash cycle or pause the wash cycle.
• If a temporary stop of the wash cycle is needed, press this button.

d Extra Options and Functions

• To use the extra functions, press and hold the corresponding button for 3 seconds. The
corresponding symbol lights up in the display.
• This allows you to select an additional programmes and will light when selected.

Remote Start
With the LG ThinQ app, you can use a smartphone to control your appliance remotely.
• In order to use this function, refer to SMART FUNCTIONS.

Wi-Fi
Press and hold the Delay End button for 3 seconds to initiate the connection of the appliance to
the LG ThinQ application.
 OPERATION 21

Description

e Customizing Washing Programme Buttons

Use these buttons to adjust the water temperature or spin speed settings for the selected
programme.

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• The current settings are shown in the display.
• Press the button for that option to select other settings.

f Display
• The display shows the settings, estimated remaining time, options, and status messages.
When the appliance is turned on, the default settings in the display will illuminate.
• While the load weight is sensed automatically, the display on the control panel blinks.

Time and Status Display

Description

a Programme Status Indicators

• When a washing programme is running, LED for the active stage will blink, and the LEDs for
the remaining stages will remain steady. Once a stage is complete, the LED will turn off. If a
cycle is paused, the active stage LED will stop blinking.

b AI DD
• AI DD M provides the appropriate drum rotation actions after load sensing is completed.

• M is activated when the AI Wash programme is selected and operated.

- If too much detergent is used, too many suds can occur and this will cause poor AI DD
performance.

c Estimated Time Remaining

• When a washing programme is selected, the default time for that programme is displayed.
This time will change as options are selected.
• If the display shows --- , then the time will be displayed after the load sensing has detected
the load size. This is normal.
• The time shown is only an estimate. This time is based on normal operating conditions.
Several external factors (load weight, room temperature, incoming water temperature, etc.)
can affect the actual time.
22 OPERATION

Description

d q lights up when the beep is off.

e G lights up when the Rinse+ option is activated.
f o lights up when the Intensive option is activated.
g f lights up when the appliance is connected to Wi-Fi network at home.
h H lights up when the programme starts and the door is locked.
 OPERATION 23

Preparing the Wash Load

NOTE
Sort the wash load for best washing results, and • For general information about the washing
then prepare the clothes according to the symbols symbols on textile care labels, visit the Ginetex
on their care labels. site (www.ginetex.ch).

ENGLISH
Sorting the Clothes
• Soil level (Heavy, Normal, Light): Separate
clothes according to soil level. If possible, do not
wash heavily soiled items with lightly soiled
ones.
• Colour (White, Lights, Darks): Wash dark or dyed
clothes separately from whites or light colours.
Mixing dyed clothes with light clothes can result
in dye transfer or discolouration of lighter
clothes.
Checking the Clothes before
• Lint (Lint producers, Collectors): Wash separately
Loading
lint producing fabrics from lint collecting fabrics. • To help distribute the load evenly during
Lint producers can result in pilling and linting on spinning, combine large and small items in a
the lint collectors. load.
• Do not wash single small items. Add 1-2 similar
items to the load to prevent an out-of-balance
Checking the Clothes Care Label load.

The symbols tell you about the fabric content of • Check all pockets to make sure that they are
your garment and how it should be washed. empty. Items such as nails, hair clips, matches,
pens, coins and keys can damage both your
Symbols on the Care Labels appliance and clothes.

Symbol Wash / Fabric type

• Normal Wash
• Cotton, Mixed Fabrics

• Easy Care
• Synthetic, Mixed Fabrics

• Special Delicate Wash • When washing clothes with long attached

straps, tie them or use a laundry net.
• Delicates
• Use a laundry net for small items like sleeves,
• Hand Wash Only stockings, tights, underwear, and socks to
• Wool, Silk prevent them from getting stuck between the
drum and the door seal.
• Do not wash • Fill the laundry net with less than half its capacity
and wash it with other clothes. Avoid overfilling
or washing it separately, as it may cause an
imbalance in the drum, leading to an inadequate
spin cycle.
• Close zippers, hooks and strings to make sure
that these items do not snag on other clothes.
24 OPERATION

• Pre-treat dirt and stains by brushing a small - For better washing results of white and pale
amount of detergent dissolved water onto stains garments, use powdered detergent with
to help lift dirt. bleach.
- Detergent is flushed from the dispenser at the
beginning of the wash cycle.
Adding Detergents and
Softeners NOTE
• Do not let the detergent harden. Doing so may
lead to blockages, poor rinse performance or
Detergent Dosage odour.
• Detergent should be used according to the • Full load: According to manufacturer’s
instruction of the detergent manufacturer and recommendation.
selected according to type, colour, soiling of the
fabric and the washing temperature. Use only • Part load: 1/2 of the normal amount.
detergents that are suitable for Drum (front • Minimum load: 1/3 of full load.
load) type washers.
• If too many suds occur, reduce the detergent
amount.
• If too much detergent is used, too many suds Using the Dispenser
can occur and this will result in poor washing
To add detergent dosage to the dispenser:
results or cause heavy load to the motor.
• If you wish to use liquid detergent, follow the
guidelines provided by the detergent
1 Open the dispenser drawer.
manufacturer.
• You can pour liquid detergent directly into the
main detergent drawer if you are starting the
2 Add the detergent and softener into the
wash cycle immediately. appropriate compartments.

• Do not use liquid detergent if you are using the

Delay End function, or if you have selected Pre
Wash option, as the liquid will dispense
immediately and may harden in the drawer or
the tub.
• Detergent usage may need to be adjusted for
water temperature, water hardness, size and soil
level of the load. For best results, avoid
overdosing the detergent. Failing to do so will
cause oversudsing.
• Refer to the label of the clothes, before adding
the detergent and choosing the water a Main wash detergent compartment
temperature.
• Detergents for the main wash, water
• Use only suitable detergents for the respective softener, bleach and stain remover
type of clothing:
b Pre-wash detergent compartment
- Liquid detergent is often designed for special
applications, e.g. for coloured fabric, wool, c Liquid fabric softener compartment
delicate or dark clothes.
- Powdered detergent is suitable for all types of
fabric. 3 Gently close the detergent dispenser drawer
before starting the cycle.
 OPERATION 25

• Slamming the drawer closed may result in Adding Detergent Tablets

the detergent overflowing into another
compartment or dispensing into the drum Detergent tablets can also be used when washing.
earlier than programmed.
• Be careful not to get a hand caught in the 1 Open the door and put detergent tablets into

ENGLISH
drawer while closing. the drum before loading the clothes.
• It is normal for a small amount of water to
remain in the dispenser compartments at
the end of the cycle. 2 Load the clothes into the drum and close the
door.
Fabric Softener Compartment
This compartment holds liquid fabric softener,
NOTE
which is automatically dispensed during the final
rinse cycle. Either powdered or liquid fabric • Do not put tablets into the dispenser.
softener may be used.
• Pour fabric softener to the maximum fill line.
Pouring excessive fabric softener over the
maximum fill line can cause it to dispense too Adding Water Softener
early, which may stain the clothes.
A water softener, such as anti-limescale can be
used to cut down on the use of detergent in areas
with high water hardness level.
• First add detergent, and then the water softener.
Dispense according to the amount specified on
the packaging.

NOTE
• Do not pour fabric softener directly onto the
clothes in the wash drum, doing so will cause
dark staining on the clothes that will be difficult
to remove.
• Do not leave the fabric softener in the detergent
drawer for more than 1 day. Fabric softener may
harden. Softener may remain in the dispenser if
it is too thick. The softener should be diluted if
the consistency is too thick so that it can flow
easily.
• Do not open the drawer when water is being
supplied during the wash.
• Solvents (benzene, etc.) must never be used.
26 OPERATION

Programme Table
Washing Programme

AI Wash 40 °C (Cold to 60 °C) Max. Load: 3 kg

Description AI Wash provides the appropriate drum rotation actions after load sensing is
completed.
• It washes softly for waterproof fabrics, and strongly for water permeable fabrics.

NOTE
• For best wash results, load the dry clothes for this programme.
• AI sensing is not activated when the Steam option is selected.

Cotton 40 °C (Cold to 95 °C) Max. Load: Rating

Description Washes normally soiled clothes by combining various drum motions.

Eco 40-60 40 °C (40 °C to 60 °C) Max. Load: Rating

Description Washes normally soiled cotton clothes declared to be washable at 40 °C or 60 °C.

TurboWash 39 40 °C (Cold to 60 °C) Max. Load: 4 kg

Description With 4 water jets operating during the wash and rinse, this washing machine can wash
a half load of lightly soiled clothes in approximately 39 minutes.

Mixed Fabric 40 °C (Cold to 60 °C) Max. Load: 4 kg

Description Washes mixed fabrics simultaneously.

• Use for various kind of fabrics except special garments (silk/delicate, sports wear,
dark clothes, wool, duvet/curtains).

Easy Care 40 °C (Cold to 60 °C) Max. Load: 4 kg

Description Washes clothes that do not need ironing after washing.

• Use for Polyamide, acrylic, polyester.

Allergy Care 60 °C Max. Load: 4 kg

Description Helps minimise substances that cause an allergic reaction.

• Use for cotton, underwear, pillow covers, bed sheets, baby wear.
 OPERATION 27

Delicates 20 °C (Cold to 40 °C) Max. Load: 1.5 kg

Description Washes machine-washable lingerie, sheer and lacy clothes.

ENGLISH
Hand/Wool 30 °C (Cold to 40 °C) Max. Load: 2 kg

Description Washes hand-washable and machine-washable delicate clothes such as washable

wool, lingerie, dresses etc.
• Use detergent for machine washable woolens

Sportswear 40 °C (Cold to 40 °C) Max. Load: 2 kg

Description Washes special garments like sports and outdoor wear.

• Use for water-repellent fabric laminate used on clothing.

Speed 14 20 °C (20 °C to 40 °C) Max. Load: 2 kg

Description Washes small loads of lightly soiled clothes for approximately 14 minutes.

Max. Load: 2.5 kg (1 down

Duvet Cold (Cold to 40 °C)
duvet)

Description Washes large items such as bed covers, pillows, sofa covers, etc.

Tub Clean - -

Description This function helps clean the inside of your appliance's tub.

Download Cycle - -

Description This programme allows you to download a new and special washing programme to
your appliance with a smartphone. The default programme is Rinse+Spin.

NOTE
• Select the appropriate water temperature for chosen wash programme. Always follow garment
manufacturer’s care label or instructions when washing to avoid damage to clothes.
• Select the proper wash temperature and spin speed for the desired programmes.
• Actual water temperature may differ from the declared cycle temperature.
• Neutral detergent is recommended.
28 OPERATION

Extra Options

NOTE
• Rinse+, Delay End and Add Item options can be selected for every washing programme in this table.

Programme Steam TurboWash Pre Wash Intensive

AI Wash #
Cotton # # # #
Eco 40-60 # # # #
TurboWash 39 # #*1 #
Mixed Fabric # # # #
Easy Care # # # #
Allergy Care #*1 #
Delicates # #
Hand/Wool #
Sportswear # #
Speed 14 #*1
Duvet # #

*1 This option is automatically inserted in the programme and can not be deselected.

Selectable Maximum Spin Speed

Spin Speed
Programme
Default Available

AI Wash 1200 rpm All

Cotton 1200 rpm All

Eco 40-60 1200 rpm All

TurboWash 39 1200 rpm 400 to 1200 rpm

Mixed Fabric 1000 rpm All

 OPERATION 29

Spin Speed
Programme
Default Available

Easy Care 1200 rpm All

ENGLISH
Allergy Care 1200 rpm All

Delicates 800 rpm Up to 800 rpm

Hand/Wool 800 rpm Up to 800 rpm

Sportswear 800 rpm Up to 800 rpm

Speed 14 400 rpm All

Duvet 1000 rpm Up to 1000 rpm

NOTE
• Actual maximum spin speed may vary depending on the load conditions. The values above are rounded
to the nearest hundred.

Consumption Data
Unit Description

kg: Laundry load h:mm: Programme duration

kWh: Energy consumption ℃: Maximum temperature inside the treated

textile

Litres: Water consumption rpm: Maximum spin speed

%: Remaining moisture at the end of spinning phase. The higher is the spin speed, the higher is the
noise and the lower is the remaining moisture.

Common Programmes
Model: F2WR709S**

Programme kg h:mm kWh ℃ Litres rpm %

Cotton 20 ℃ 9 1:38 0.109 23 46.0 1150 54.4

Cotton 60 ℃ 9 2:38 0.897 44 48.0 1150 54.4

Mixed Fabric 4 1:21 0.658 42 49.6 1000 62.9

Speed 14 2 0:14 0.047 23 26.6 400 101.0

30 OPERATION

Programme kg h:mm kWh ℃ Litres rpm %

Cotton 40 ℃ + 9 2:57 0.287 29 62.0 1150 55.7

Intensive

Eco 40-60 (Full)*1 9 3:48 0.770 36 73.0 1160 53.0

Eco 40-60 (Half)*1 4.5 2:54 0.370 26 51.0 1160 52.0

Eco 40-60 2.5 2:20 0.200 24 30.0 1160 56.0

(Quarter)*1

Model: F2WR708S**

Programme kg h:mm kWh ℃ Litres rpm %

Cotton 20 ℃ 8 1:38 0.106 26 44.0 1150 55.3

Cotton 60 ℃ 8 2:38 0.873 44 45.0 1150 55.2

Mixed Fabric 4 1:21 0.658 42 49.6 1000 62.9

Speed 14 2 0:14 0.047 23 26.6 400 101.0

Cotton 40 ℃ + 8 2:57 0.259 35 58.0 1150 57.2

Intensive

Eco 40-60 (Full)*1 8 3:38 0.674 34 67.0 1160 53.4

Eco 40-60 (Half)*1 4 2:48 0.405 28 48.0 1160 53.3

Eco 40-60 2 2:10 0.157 24 27.0 1160 55.0

(Quarter)*1

*1 It is able to clean normally soiled cotton laundry declared to be washable at 40 ℃ or 60 ℃, together in

the same cycle, and that this programme is used to assess the compliance with the EU ecodesign
legislation (EU 2019/2023).

NOTE
• The test results depend on water pressure, water hardness, water inlet temperature, room temperature,
type and amount of load, degree of soiling utilized detergent, fluctuations in the main electricity supply
and chosen additional options.
• The values for the common programs, with the exception of the Eco 40-60 cycle, are indicative only.
• Regulation EU 2019/2023, valid from 1st March 2021, is related to the Energy Efficiency classes by
Regulation EU 2019/2014.
• Scan the QR code on the energy label supplied with the appliance, which provides a web link to the
information related to the performance of the appliance in the EU EPREL database. Keep the energy
label for reference together with the owner's manual and all other documents supplied with the
appliance.
• The model name can be found on the rating label of the appliance, open the door which is just around
the opening to the drum.
 OPERATION 31

• To find the same information in EPREL, visit https://eprel.ec.europa.eu and search using the model
name. (Valid from 1st March 2021)
• Actual maximum spin speed may vary depending on the load conditions.

ENGLISH
32 OPERATION

Extra Options and 2 Press the Power button.

Functions
You can use the extra options and functions to 3 Add detergent.
customize the programmes.

Customizing a Washing 4 Select a washing programme.

Programme
Each programme has default settings that are
selected automatically. You may also customize 5 Customize the washing programme (Temp.,
these settings using these buttons. Spin, Rinse+ and Intensive) as necessary.
Temp.
This button selects the wash temperature for the
selected programme. 6 Press the Start/Pause button.

• Press the Temp. button until the desired setting

is lit. Only Using a Spin Function
• Select the water temperature suitable for the
type of load you are washing. Follow the 1 Prepare the clothes and load the drum.
garment fabric care labels for best results.

Spin
The spin intensity level can be selected by pressing
2 Press the Power button.
this button repeatedly. • Do not select a washing programme and do
not add a detergent.
• Press the Spin button to select spin speed.

NOTE 3 Press the Spin button.

• If No of the spin level is selected, the drum of the
washing machine will rotate before the
drainage. 4 Press the Start/Pause button.

Rinse+ NOTE
This function is recommended for people with • If you select the washing programme, you will be
detergent allergies. unable to select a spin only. If this occurs, press
• Press and hold the TurboWash button for 3 the Power button twice to cycle the machine off
seconds to add rinse once. and back on.

Intensive
This function is used to wash normal and heavily
soiled clothes.
Using Special Options
• Press and hold the Pre Wash button for 3
seconds. You can customize the programmes by using the
following special options:
Follow the next steps to customize a Steam
washing programme: Adding this option helps provide better cleaning
results.
1 Prepare the clothes and load the drum.
 OPERATION 33

TurboWash
Adding this option reduces the programme time
2 Select a washing programme.

but the similar washing results will be provided.

Follow the next steps to use a special 3 Press the Start/Pause button.

ENGLISH
option.

1 Press the Power button. 4 Press the Add Item button as necessary.

2 Select a washing programme. 5 Open the door after it unlocks itself and add or
remove necessary clothing items.

3 Change the washing programme (Rinse+,

6 Close the door and press the Start/Pause
Temp., Spin and Intensive) as necessary.
button.

4 To use special options, press Steam or NOTE

TurboWash button. • For safety reasons, the door remains locked
when the water level or temperature inside of
the drum is high. It is not possible to add clothes
5 Press the Start/Pause button. at this time.

Delay End
Using Basic Options You can set this function so that the appliance
starts automatically and finishes after a specified
You can customize the programmes by using the time interval.
following basic options:
Pre Wash 1 Press the Power button.
This option is recommended when washing a
heavily soiled load.
2 Select a washing programme.
1 Press the Power button.

3 Press the Delay End button as necessary.

2 Select a washing programme.

4 Press the Start/Pause button.

3 Press the Pre Wash button as necessary.

NOTE
4 Press the Start/Pause button. • Except for LED of the Delay End button, all LEDs
on the control panel will be turned off within 20
Add Item minutes. This feature may vary depending on
You can use this option in order to add or remove the model purchased.
clothes after the washing programme has started.

1 Press the Power button.

34 OPERATION

2 Press and hold the Delay End and Add Item

NOTE buttons at the same time for 3 seconds to
• The delay time is the time to the end of the deactivate this function.
programme, not the start. The actual running
time may vary due to water temperature, clothes Beep On/Off
and other factors. This appliance plays a melody when it starts and
stops.
• To cancel the function, the Power button should
be pressed. • Press and hold the TurboWash and Pre Wash
buttons simultaneously for 3 seconds to
• Avoid using liquid detergent for this function. deactivate/activate this function.

Settings
Child Lock
Use this option to disable the controls. This
function can prevent children from changing cycles
or operating the appliance.

NOTE
• Once this function is set, all buttons are locked
except the Power button.
• When the controls are locked, CL and the
remaining time are alternatively shown on the
display during the wash while this function is
engaged.
• Turning off the power will not reset this function.
You must deactivate this function before you can
access any other functions.

Locking the Control Panel

1 Turn on the power.

2 Press and hold the Delay End and Add Item

buttons at the same time for 3 seconds to
activate this function.
• A beeper will sound, and CL will appear on
the display.

Unlocking the Control Panel

1 Turn on the power.

 SMART FUNCTIONS 35

SMART FUNCTIONS
LG ThinQ Application notifications on a smartphone. The notifications
are triggered even if the LG ThinQ application is

ENGLISH
The LG ThinQ application allows you to off.
communicate with the appliance using a
smartphone.
NOTE
LG ThinQ Application Features • If you change your wireless router, Internet
service provider, or password, delete the
Communicate with the appliance from a registered appliance from the LG ThinQ
smartphone using the convenient smart features. application and register it again.
Remote Start • The application is subject to change for
It allows you to control the appliance remotely appliance improvement purposes without notice
from the LG ThinQ application. to users.
• Functions may vary by model.
Download Cycle
You can download new and special cycles that are
not included in the basic cycles on the appliance.
A variety of specialty cycles specific to the appliance
can be downloaded to the successfully registered Installing LG ThinQ Application
appliances. and Connecting an LG
Once cycle download is completed in the appliance, Appliance
the appliance keeps the downloaded cycle until a
new cycle is downloaded. Models with QR Code
Scan the QR code attached to the product using the
NOTE camera or a QR code reader application on your
• Only one downloaded cycle can be stored on the smartphone.
appliance at a time.

Tub Clean Coach

This function shows how many cycles remain
before it is time to run the Tub Clean function.

Energy Monitoring
This function checks the energy consumption of
the recently used cycles and monthly average.

Smart Diagnosis
This function provides useful information for
diagnosing and solving issues with the appliance
based on the pattern of use.

Settings Models without QR Code

Allows you to set various options on the appliance
and in the application. 1 Search for and install the LG ThinQ application
from the Google Play Store or Apple App Store
Push Alert
on a smartphone.
When the cycle is complete or the appliance has
problems, you have the option of receiving push
36 SMART FUNCTIONS

2 Run the LG ThinQ application and sign in with

• Smartphone user interface (UI) may vary
depending on the mobile operating system (OS)
your existing account or create an LG account
and the manufacturer.
to sign in.
• If the security protocol of the router is set to
WEP, you may fail to set up the network. Please
3 Touch the add (~) button on the LG ThinQ
change it to other security protocols (WPA2 is
recommended) and connect the product again.
application to connect your LG appliance.
Follow the instructions in the application to • To disable the Wi-Fi function, press and hold the
complete the process. Wi-Fi button for 3 seconds. The Wi-Fi indicator
will be turned off.

NOTE • To reconnect the appliance or add another user,

press and hold the Wi-Fi button for 3 seconds to
• To verify the Wi-Fi connection, check that the Wi- temporarily turn it off. Run the LG ThinQ
Fi indicator on the control panel is lit. application and follow the instructions in the
• The appliance supports 2.4 GHz Wi-Fi networks application to connect the appliance.
only. To check your network frequency, contact
your Internet service provider or refer to your
wireless router manual.
• LG ThinQ is not responsible for any network Activating Network Connection
connection problems or any faults,
malfunctions, or errors caused by network
connection. 1 Run the LG ThinQ application.

• The surrounding wireless environment can

make the wireless network service run slowly.
2 Select and touch the Front Load Washer in the
• If the distance between the appliance and the
application.
wireless router is too far, the signal strength
becomes weak. It may take a long time to
connect or installation may fail.
3 Press the Power button on the control panel.
• If the appliance is having trouble connecting to
the Wi-Fi network, it may be too far from the
router. Purchase a Wi-Fi repeater (range
extender) to improve the Wi-Fi signal strength. 4 Press and hold Wi-Fi button for 3 seconds on
the control panel.
• The network connection may not work properly
depending on the Internet service provider. • The Wi-Fi LED blinks during the connection
process.
• The Wi-Fi connection may not connect or may be
interrupted because of the home network
environment.
• The appliance cannot be connected due to
Using the Appliance Remotely
problems with the wireless signal transmission. Remote Start
Unplug the appliance and wait about a minute Use a smartphone to control your appliance
before trying again. remotely. You can also monitor your cycle
• If the firewall on your wireless router is enabled, operation so you know how much time is left in the
disable the firewall or add an exception to it. cycle.
• The wireless network name (SSID) should be a
Using this function
combination of English letters and numbers. (Do
not use special characters.)
1 Put the clothes into the drum.
 SMART FUNCTIONS 37

• If desired, add bleach or fabric softener to Wireless LAN Module

the appropriate areas of the dispenser.
Specifications

2 Press the Power button. Model LCW-007

ENGLISH
Frequency 2412 MHz to 2472 MHz
Range
3 Press and hold Remote Start button for 3
seconds to enable the remote control function. Output Power IEEE 802.11 b: 17.59 dBm
(Max.)
IEEE 802.11 g: 17.39 dBm
4 Start a cycle from the LG ThinQ application on
IEEE 802.11 n (HT20): 16.64
your smartphone. dBm

NOTE IEEE 802.11 n (HT40): 17.05

dBm
• Once this function is enabled, you can only start
a cycle from the LG ThinQ smartphone Wireless function S/W version: V 1.0
application. If the cycle is not started, the For consideration of the user, this device should be
appliance will wait to start the cycle until it is installed and operated with a minimum distance of
turned off remotely from the application or this 20 cm between the device and the body.
function is disabled.
• If the door has been opened, you can not start a
cycle remotely.
Declaration of Conformity
Disable this function manually
When this function is activated, press and hold the
Remote Start button for 3 seconds. Hereby, LG Electronics declares that the radio
equipment type Washing Machine is in compliance
with Directive 2014/53/EU. The full text of the EU
declaration of conformity is available at the
Deactivating Network following internet address:
Connection http://www.lg.com/global/support/cedoc/cedoc#
LG Electronics European Shared Service Centre B.V.
1 Press the Power button on the control panel. Krijgsman 1, 1186 DM Amstelveen, The
Netherlands

2 Press and hold the Spin and Delay End buttons

simultaneously for 3 seconds to deactivate Open Source Software Notice
Network Connection.
Information
To obtain the source code that is contained in this
product, under GPL, LGPL, MPL, and other open
source licenses that have the obligation to disclose
source code, and to access all referred license
terms, copyright notices and other relevant
documents, please visit https://
opensource.lge.com.
38 SMART FUNCTIONS

LG Electronics will also provide open source code to

you on CD-ROM for a charge covering the cost of
1 Press the Power button to turn on the
appliance.
performing such distribution (such as the cost of
media, shipping, and handling) upon email request • Do not press any other buttons.
to opensource@lge.com.
This offer is valid to anyone in receipt of this
information for a period of three years after our 2 Place the mouthpiece of your smartphone
last shipment of this product. close to the Power button.

x.
Ma
Smart Diagnosis 10
mm

Use this feature to help you diagnose and solve

problems with your appliance.

NOTE
3 Press and hold the Temp. button for 3 seconds
• For reasons not attributable to LGE’s negligence,
or longer while holding the smartphone
the service may not operate due to external
mouthpiece to the Power button until the data
factors such as, but not limited to, Wi-Fi
transfer is complete.
unavailability, Wi-Fi disconnection, local app
store policy, or app unavailability. • Keep the smartphone in place until the data
transfer has finished. Time remaining for
• The feature may be subject to change without data transfer is displayed.
prior notice and may have a different form
depending on where you are located.
4 After the data transfer is complete, the
Using LG ThinQ to Diagnose diagnosis will be displayed in the application.

Issues
NOTE
If you experience a problem with your Wi-Fi • For best results, do not move the smartphone
equipped appliance, it can transmit while the tones are being transmitted.
troubleshooting data to a smartphone using the
LG ThinQ application.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions provided in the LG ThinQ
application.

Using Audible Diagnosis to

Diagnose Issues
Follow the instructions below to use the audible
diagnosis method.
• Launch the LG ThinQ application and select the
Smart Diagnosis feature in the menu. Follow
the instructions for audible diagnosis provided
in the LG ThinQ application.
 MAINTENANCE 39

MAINTENANCE

WARNING

ENGLISH
• Unplug the appliance before cleaning to avoid the risk of electric shock. Failure to follow this warning
may result in serious injury, fire, electric shock, or death.
• Never use harsh chemicals, abrasive cleaners, or solvents to clean the appliance. They may damage the
finish.

Cleaning After Every Wash Cleaning the Exterior

Proper care of your appliance can extend the
What to Clean service life.
Always remove items from the washing machine as
Exterior
soon as the cycle is complete. Leaving damp items
in the washing machine can cause wrinkling, colour • Immediately wipe off any spills.
transfer, and odour. • Wipe with a damp cloth and then again with a
• After the wash cycle is finished, wipe the door dry cloth ensuring there is no moisture in
and door seal to remove any moisture. cabinet joints or crevices.
• Leave the door slightly open to dry the drum. • Do not press on the surface or the display with
sharp objects.
• Wipe the appliance with a dry cloth to remove
any moisture.
Door
• Wash with a damp cloth on the outside and
inside and then dry with a soft cloth.

WARNING
• Do not attempt to separate any panels or
disassemble the appliance. Do not apply any
sharp objects to the control panel in order to
operate the appliance.

WARNING Cleaning the Appliance

• Leave the door open to dry inside of the Periodically
appliance only if the children are supervised at
home. Tub Clean
This is a programme to help clean the inside of the
appliance by soaking, washing, rinsing and
spinning.
40 MAINTENANCE

Run this function once a month (or more often if Cleaning the Water Inlet Filter
needed) to reduce build-up of detergent and
softener and other residue. The water inlet filter collects lime or any sediment
that may be in water that is supplied to the
• If there is a bad smell or mildew inside the
appliance. Clean the inlet filter every six months or
appliance, run this function once a week for 3
so, or more often if the water is very hard or
weeks in addition to the regularly prompted
contains traces of limescale.
intervals.
• Turn off the water supply taps to the appliance if
the appliance is to be left for a certain period of
NOTE time (e.g. holiday), especially if there is no floor
• The tcL message will be displayed to alert to the drain (gully) in the immediate vicinity.
recommendation of operating this function.
• 1E error message will be displayed on the
control panel when the water is not entering the
detergent drawer.
1 Remove any clothing or items from the
appliance and close the door. 1 Turn off the power and the water tap and then
unscrew the water inlet hose.

2 Open the dispenser drawer and add anti

limescale powder to the main wash
compartment.
• Tablets can be placed directly into the drum
as an alternative to powder.

3 Close the dispenser drawer slowly.

2 Remove the water inlet filter with small pliers
and then clean the filter using a medium bristle
4 Turn on the power, and then select the Tub tooth brush.
Clean.

5 Press the Start/Pause button to start.

6 Leave the door open to dry the inside of the

appliance completely.
• When the inside of the appliance is not dried
completely, it may cause a bad smell or
mildew.

Cleaning the Drain Pump Filter

WARNING and Performing an Emergency
• Leave the door open to dry inside of the
appliance only if the children are supervised at Water Evacuation
home.
The drain filter collects threads and small objects
that may have been accidentally left in the clothes.
Make sure that the filter is clean every six months
to ensure smooth running of your appliance.
 MAINTENANCE 41

Allow the water to cool before cleaning the drain

pump filter. Open the door in an emergency or
4 Unscrew the drain pump filter slowly to drain
the remaining water and then proceed to
perform an emergency water evacuation.
remove any debris or objects from the filter.

1 Unplug the appliance.

ENGLISH
2 Open the cover cap and pull out the drain tube.

5 After cleaning the drain pump filter, carefully

reinsert the filter and screw the drain cap back
3 Remove the drain plug from the drain tube
in clockwise carefully to avoid cross threading
first, and then drain the water. and leakage. Reinsert the plug back into the
drain tube and place the tube into its holder.

6 Close the cover cap.

CAUTION
• Be careful when draining, as the water may be
hot.
• Run the drum cleaning programme once a
month (or more often, as needed) to remove
excess detergent and other debris.

Cleaning the Dispenser Drawer

Detergent and fabric softener can build up in the
dispenser drawer. Liquid detergents can remain
under the dispenser drawer and not dispense
completely. Remove the drawer and inserts and
42 MAINTENANCE

check for build-up of cleaning products once or

twice a month.

1 Remove the detergent dispenser drawer by

pulling the drawer straight out until the drawer
stops.
• Then gently pull the drawer outward while
pressing hard the disengage button.

2 Remove the build-up of detergent and

softener.
• Rinse the drawer and the components of the
drawer with warm water to remove the
build-up from detergent and softener. Use
only water to clean the dispenser drawer.

3 To clean the drawer opening, use a cloth or

small, non-metal brush to clean the recess.
• Remove all residue from the upper and
lower parts of the recess.

4 Wipe any moisture with a dry towel or cloth

after cleaning.

5 Reassemble the components of the drawer to

the proper compartments and insert the
detergent dispenser drawer.
 TROUBLESHOOTING 43

TROUBLESHOOTING
Operation of your appliance can lead to errors and malfunctions. The following tables contain possible
causes and notes for resolving an error message or malfunction. It is recommended to read the tables

ENGLISH
carefully below in order to save your time and money that may cost for calling to LG Electronics service
centre.

Before Calling for Service

Your appliance is equipped with an automatic error-monitoring system to detect and diagnose problems
at an early stage. If the appliance does not function properly or does not function at all, check the following
tables before calling to LG Electronics service centre.

Error Messages
Symptoms Possible Cause & Solution

1E Water supply is not adequate in that location. Water does not enter
INLET ERROR appliance or it enters slowly.
• Check another tap in the house.
Water supply tap is not completely open. Water does not enter the
appliance or it enters slowly.
• Open fully tap.

Water supply hose(s) are kinked.

• Straighten hose or reinstall the water inlet hose.

The filter of the supply hose(s) are clogged.

• Check and clean the inlet valve filter after turning off the taps and
removing the hose connections to the washing machine.

UE The appliance has a system which detects and corrects the unbalance of
UNBALANCE ERROR the appliance.
• The clothes may be too wet at the end of the cycle, rearrange the load to
allow proper spinning. Close the door and press Start/Pause button. It
may take a few moments before the appliance begins to spin. The door
must be locked before spin can be achieved.

Load is too small. This system may stop spinning or even interrupt the
spin cycle altogether if individual heavy articles (e.g. bath mat, bath
robe, etc.) are loaded.
• Add 1 or 2 similar items or smaller articles of clothes to help balance the
load. Close the door and press Start/Pause button. It may take a few
moments before the appliance begins to spin. The door must be locked
before spin can be achieved.

OE Drain hose is kinked or clogged. Water in the appliance does not drain
WATER OUTLET ERROR or drains slowly.
• Clean and straighten the drain hose.
44 TROUBLESHOOTING

Symptoms Possible Cause & Solution

OE The drain filter is clogged.

WATER OUTLET ERROR • Check and clean the drain filter.

dE dE1 dEz dE4 Door sensor malfunctions.

DOOR ERROR • Please call LG service centre. You can find your local LG service centre
phone number in the warranty card.

tE This is a control error.

CONTROL ERROR • Unplug the power plug and call for service.

LE Over load in motor.

MOTOR LOCKED ERROR • Let the appliance wait for 30 minutes until the motor is cooled down and
then, restart the cycle.

FE Water overfills due to a possible faulty water valve.

OVERFLOW ERROR • Close the water tap. Unplug the power plug. Call for service.

PE Water level sensor malfunctions.

PRESSURE SENSOR • Close the water tap. Unplug the power plug. Call for service.
ERROR

vs Vibration sensor malfunctions.

VIBRATION SENSOR • Call for service.
ERROR

FF Is supply/drain hose or drain pump frozen?

FROZEN FAILURE • Supply warm water into the drum in order to unfreeze the drain hose and
the drain pump. Cover the supply hose with wet and warm towel.

AE Water leaks.
WATER LEAKAGE • Call for service.

PF Power failure or inadequate electrical service may have occurred during

POWER FAILURE operation.
• Press the Start/Pause button to restart the cycle.

Noises You Might Hear

Symptoms Possible Cause & Solution

Rattling and clanking Foreign objects, such as keys, coins, or safety pins may be in the drum.
noise • Stop the appliance, check the drum for foreign objects. If the noise
continues after the appliance is restarted, call for service.

Thumping sound Heavy clothes may produce a thumping sound. This is usually normal.
• If the sound continues, the appliance is probably out of balance. Stop and
redistribute the clothes.
 TROUBLESHOOTING 45

Symptoms Possible Cause & Solution

Thumping sound The clothes may be out of balance.

• Pause the programme and redistribute the clothes after the door unlocks.

ENGLISH
Vibrating noise Package materials are not removed.
• Remove package materials.

The clothes may be unevenly distributed in the drum.

• Pause the programme and redistribute the clothes after the door unlocks.

Not all levelling feet are resting firmly and evenly on the floor.
• See the Levelling the Appliance instruction to adjust the levelling of the
appliance.

Floor not rigid enough.

• Check if the floor is sold and does not flex. See the Installation Place
Requirements to select the proper location.

Operation
Symptoms Possible Cause & Solution

Water is leaking. House drain pipes are clogged.

• Unclog waste pipes. Contact plumber if necessary.

Leakage is caused by improper installation of drain hose or clogged

drain hose.
• Clean and straighten the drain hose. Check and clean the drain filter
regularly.

Drain pump filter cap is not fitted correctly.

• Refit the drain pump filter.

Appliance does not Control panel has powered off due to inactivity.
operate. • This is normal. Press the Power button to turn the appliance on.

Appliance is unplugged.
• Make sure that the cord is plugged securely into a working outlet.

Water supply is turned off.

• Turn the water supply tap completely.

Controls are not set properly.

• Make sure that the programme is correctly set. Close the door and press
the Start/Pause button.

Door is open.
• Close the door and make sure that nothing is caught under the door
preventing it from closing completely.
46 TROUBLESHOOTING

Symptoms Possible Cause & Solution

Appliance does not Circuit breaker/fuse is tripped/blown.

operate.
• Check house circuit breakers/fuses. Replace fuses or reset breaker. The
appliance should be on a dedicated branch circuit. The appliance will
resume the programme where it stopped once power is restored.

Control needs to be reset.

• Press the Power button, then reselect the desired programme and press
the Start/Pause button.

Start/Pause was not pressed after a programme was set.

• Press the Power button, then reselect the desired programme and press
the Start/Pause button. The appliance is turned off if the Start/Pause
button is not pressed within a certain time.

Extremely low water pressure.

• Check another tap in the house to make sure that household water
pressure is adequate.

Appliance is heating the water or making steam.

• The drum may stop operating temporarily during certain cycles, while
water is safely heated to a set temperature.

Appliance stops for a A motor protection device has been activated to prevent overheating of
few minutes and then the motor.
restarts.
• This is normal. If the motor protection device is activated, the appliance
will stop for a few minutes and then start again.

Buttons may not The Child Lock option is activated.

function properly. • Deactivate the Child Lock option if necessary.

Door does not open. The door cannot be opened for safety reasons once the appliance starts.
• This is normal. You can safely open the door after H turns off.

Appliance is not filling Inlet filter clogged.

properly.
• Make sure the inlet filters on the fill valves are not clogged.
Inlet hoses may be kinked.
• Check that inlet hoses are not kinked or clogged.
Insufficient water supply.
• Make sure that both hot and cold water taps are turned on all the way.

Hot and cold supply hoses are reversed.

• Check supply hose connections.
Appliance does not Kinked drain hose.
drain water.
• Ensure that the drain hose is not kinked.
 TROUBLESHOOTING 47

Symptoms Possible Cause & Solution

Appliance does not Drain located higher than 1 m above the floor.
drain water.
• Make sure that the drain hose is no higher than 1 m above the bottom of
the appliance.

ENGLISH
Detergent is not Too much detergent is used.
dispensed completely
• Follow the guidelines provided by the detergent manufacturer.
or not dispensed at all.
Drain Pump Filter may be blocked.
• Clean the Drain filter.

Cycle time is longer The load is too small.

than usual.
• Add more items to allow the appliance to balance the loads.

Heavy articles are mixed with lighter items.

• Always try to wash articles with similar weight in order to allow the
appliance to evenly distribute the weight of the load for spinning.

The load is out of balance.

• Manually redistribute the load if articles have become tangled.
Cycle end is delayed Unbalance is detected or suds removing programme is on.
• This is normal. The time remaining shown on the display is only an
estimated duration. Actual time may vary.

Performance
Symptoms Possible Cause & Solution
Poor stain removal Previously set stains.
• Articles that have been previously washed may have stains which have
been set. These stains may be difficult to remove and may require hand
washing or pre-treating to aid in stain removal.

Staining Bleach or softener is dispensed too soon.

• Dispenser compartment is overfilled. It makes bleach or softer dispensed
rapidly. Always measure bleach or softener to prevent overfilling.
• Close the detergent dispenser slowly.

Bleach or softener was added directly to the clothes in the drum.

• Always use the detergent dispenser to ensure that bleach or softener is
properly dispensed at the right time in the programme.

Clothes were not properly sorted.

• Always wash dark colours separately from light colours and whites to
prevent discoloration.
• Never wash heavily soiled items with lightly soiled items.
48 TROUBLESHOOTING

Symptoms Possible Cause & Solution

Wrinkling Appliance is not unloaded promptly.

• Always remove items from the appliance as soon as the programme is
complete.

Appliance is overloaded.
• The appliance can be fully loaded, but the drum should not be tightly
packed with items. The door of the appliance should be closed easily.

Hot and cold water supply hoses are reversed.

• Hot water rinse can set wrinkles in garments. Check the supply hose
connections.

Spin speed may be too high.

• Set the spin speed to suit the garment type.

Odour
Symptoms Possible Cause & Solution
Musty or mildewy Inside of drum is not cleaned properly.
odour in appliance
• Run the Tub Clean function regularly.
Odours can occur if the drain hose is not properly installed, causing
siphoning (water flowing back inside of the appliance).
• When installing the drain hose, make sure that it does not get kinked or
blocked.

If the detergent dispenser is not cleaned regularly, odours can occur

from mold or foreign substances.
• Remove and clean the detergent dispenser, especially the top and bottom
of the dispenser’s opening.

Wi-Fi
Symptoms Possible Cause & Solution
Your home appliance The password for the Wi-Fi that you are trying to connect to is incorrect.
and smartphone are
• Find the Wi-Fi network connected to your smartphone and remove it, then
not connected to the register your appliance on LG ThinQ.
Wi-Fi network.
Mobile data for your smartphone is turned on.
• Turn off the Mobile data of your smartphone and register the appliance
using the Wi-Fi network.
 TROUBLESHOOTING 49

Symptoms Possible Cause & Solution

Your home appliance The wireless network name (SSID) is set incorrectly.
and smartphone are
• The wireless network name (SSID) should be a combination of English
not connected to the
letters and numbers. (Do not use special characters).

ENGLISH
Wi-Fi network.
The router frequency is not 2.4 GHz.
• Only a 2.4 GHz router frequency is supported. Set the wireless router to 2.4
GHz and connect the appliance to the wireless router. To check the router
frequency, check with your internet service provider or the router
manufacturer.

The distance between the appliance and the router is too far.
• If the distance between the appliance and the router is too far, the signal
may be weak and the connection may not be configured correctly. Move
the location of the router so that it is closer to the appliance.

Customer Care and Service

Contact an LG Electronics customer information centre.
• To find an LG Electronics authorised service personnel, visit our website at www.lg.com and follow the
instructions found there.
• Self-repair is not recommended as it could further damage the device and void the guarantee.
• Spare parts referenced in Regulation 2019/2023 are available for a minimum duration of 10 years.
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