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Active Listening Techniques

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62 views2 pages

Active Listening Techniques

Uploaded by

axelramon204
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Download as DOCX, PDF, TXT or read online on Scribd
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Active Listening Techniques

1. Maintain Eye Contact: Show that you are focused and engaged.
2. Use Non-Verbal Cues: Nod, smile, or use facial expressions to indicate
understanding.
3. Avoid Interrupting: Let the speaker finish their thoughts.
4. Paraphrase: Restate what the speaker said to ensure understanding (e.g., "What I
hear you saying is…").
5. Ask Open-Ended Questions: Encourage the speaker to elaborate (e.g., "Can you
tell me more about that?").
6. Provide Feedback: Use verbal affirmations like “I see,” “That makes sense,” or “I
understand.”
7. Stay Present: Avoid distractions and focus fully on the conversation.
8. Manage Your Emotions: Stay calm and composed, even if the topic is difficult.

Ways to Improve Active Listening


1. Practice Mindfulness: Stay in the moment and resist thinking about your response
while the other person is speaking.
2. Take Notes (if appropriate): Jotting down key points helps retain information.
3. Be Curious: Genuinely care about what the other person is saying.
4. Limit Distractions: Put away phones and turn off notifications during conversations.
5. Develop Empathy: Try to see things from the speaker’s perspective.
6. Reflect on Past Conversations: Identify situations where you could have listened
better and make changes.
7. Get Feedback: Ask others how you can improve your listening skills.
8. Set Intentions: Start each conversation with the goal of fully understanding the
speaker.

Why Active Listening Is Important


1. Builds Stronger Relationships: It fosters trust, respect, and emotional connection.
2. Improves Understanding: Helps grasp the full meaning of the speaker's message.
3. Enhances Problem-Solving: Leads to more effective collaboration and solutions.
4. Increases Empathy: Understanding emotions and perspectives creates deeper
connections.
5. Boosts Personal and Professional Growth: Being a good listener is a valuable skill
in all areas of life.
6. Reduces Misunderstandings: Clarifying and confirming messages prevents
conflicts and confusion.

Values Related to Listening


1. Respect: Valuing the other person’s time, thoughts, and feelings.
2. Empathy: Understanding and sharing another’s feelings.
3. Patience: Allowing the speaker to express themselves fully without rushing.
4. Humility: Acknowledging that others have knowledge or perspectives worth hearing.
5. Integrity: Being honest and genuinely interested in what is being communicated.
6. Compassion: Caring deeply about the speaker's well-being.

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