Customer Information Declaration Site:

Guide to How to Answer (Individual Customers)

• Do not use the back or refresh buttons on your browser. Use of these buttons may cause loss of the information that you have entered.
• If you have any questions about how to answer, please inquire to the Customer Information Management Center.
[Phone number: 0120 340 004 (toll free)/Opening hours: Weekdays: 09:00–19:00, Weekends and public holidays: 09:00–17:00
(excluding December 31–January 3)]
* The site is revamped when necessary, so the screens in the explanation below may partially differ from the actual screens.

1. Entry screen: enter your current information.

1 Account holder information

• Enter and select “name (kanji, hiragana, kana, or alphabet)”, “name (kana)”and “ date of birth”.
* Correctly enter the “name” and “date of birth” of the account holder registered in the account. If your entry does not match the registered information, it may
be necessary to enter the information again.

Enter your “name (in kanji,

hiragana, kana, or alphabet)”.

Enter your “name (in kana)”.

Note: Your name in kana is written on
your passbook or cash card.

Enter your “date of birth” by selecting

“year”, “month” and “day”.

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2 Nationality

• If you are a Japanese national or a special permanent resident, select “Japanese national or special permanent resident with foreign
nationality”.
• If you are a foreign national, select “foreign nationality (excluding special permanent resident)” and select the country of your nationality
from the pull-down list.
• If you have a residence card, enter ❶ “Status of residence”, ❷ “period of stay (date of expiration)”, and ❸ “residence card number”.
* Foreign diplomats and other foreign nationals to whom a residence card is not issued do not need to enter a residence card number.

Select your “nationality”.

[Foreign nationals only]

Select your “country”.

❶
[Foreign nationals only]
Select your “status of residence”.

❷
[Foreign nationals only]
Select your “period of stay (date
of expiration)”. If your “status of
residence” is permanent resident
and your “period of stay (date of
expiration)” is indefinite, select
“unlimited”.

❸
[Foreign nationals only]
Enter your “Residence Card number”.

[Foreign nationals only]

If you are working at an office, etc.
located in Japan (company, office,
store, business office, etc.), select
“yes”.
If you are not, select “no”.

[Foreign nationals only]

If you have a specified occupation such as
diplomat, etc., select the applicable item. If you
do not, it is not necessary to select an item.

❶
❷

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3 Enter “foreign PEPs information”

• If you fall under foreign politically exposed persons (PEPs; persons who hold an important public position in a government of a foreign
country, or their family), select “Yes”. If you do not fall under foreign PEPs, select "No”.*
* A foreign PEP is a person who is formally a foreign head of state or in an important public position in a foreign government, central bank,
or other equivalent institution, or a family member of such a person.
For example, only people in limited positions or posts, etc. such as ambassadors or officers of state enterprises, etc. in foreign countries
(or their families) are PEPs. For details, see “About persons who hold an important public position in a government of a foreign country”.

Select “Yes” or “No”.

[Only if you fall under foreign

PEPs]
Select the relationship between
the account holder and the
person who holds an important
public position, select the country
where the person holds an
important public position, and
enter the description (job title) of
the public position.

[Only if you fall under foreign PEPs]

Select the country where the
person holds an important public
position from the pull-down list.

[Only if you fall under foreign PEPs] [Only if you fall under foreign PEPs]
Enter the important public position. Enter the institution where the person
(Examples) Prime Minister, ambassador holds an important public position.
plenipotentiary (Example) Embassy of ●● in Japan

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4 Purpose of use of the account

• Indicate the purposes of your transaction with Japan Post Bank (including post offices) by selecting the applicable item(s).
“Main purpose of use” : Select one applicable item.
“Purposes of use other than the above”: If there are any purposes of use other than the main purpose of use, select the applicable item(s).
Example) When the “main purpose of use” is “receipt of salary” but the transaction is also to be used for “settlement of living expenses”
such as withdrawal of public utility charges and credit card settlement, etc. or “savings” of surplus funds, select “Receipt of
salary/Receipt of pension” for the “main purpose of use” and select “Settlement of living expenses” and “Savings/Asset
management” for the “Purposes of use other than the above”.

Select one “main purpose of use”.

If you select “other”, enter details
(up to 20 characters).

If you have multiple purposes of

use, select all that apply from
“other purposes of use” options.

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5 Occupation

• Indicate the main “occupation” of the account holder by selecting the applicable item(s) (multiple answers possible).
• Select the “business/business category” of the workplace from the pull-down list based on the selected occupation.

Select an applicable “occupation”

(multiple selections possible).
If you select “other”, enter details
(up to 10 characters).

[Only when displayed]

Select up to three “business/
business category” from the
pull-down list.
If you select “other”, enter details
(up to 10 characters).

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6 Place of employment/school

• Enter information about the place of employment, school as far as you can safely disclose.

[Only when displayed]

Enter the name of your “place of
employment”, or “school” if you
are a student.
Note: If the name is longer than 30
characters, enter as much as
you can.

[Only when displayed]

Enter the address and telephone
number of your “place of
employment”, or “school” if you
are a student.

[Only when displayed]

Select your position in your
“place of employment”.
If you select “other”, enter
details (up to 10 characters).

[Only when displayed]

Select your job description at your “place of employment”.
If you select “other”, enter details (up to 10 characters).

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7 Annual income/annual sales

• Enter your current “annual income (or annual sales if you are self-employed)” as far as you can safely disclose.
* In addition to the salary and pension, this also includes rental income, etc.
* If the account holder him/herself does not have any income, please select “0 to 1,000,000 yen or less”.

Select your “annual income (or

annual sales if you are self-
employed)”.
Note: Including salary, business
revenue, rental income, asset
gain, etc.

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8 Planned transactions

• Indicate the amount of transactions (deposits, withdrawals, remittances, debits, etc.) that you are planning to make and the frequency of
transactions by selecting the applicable items below.
* Planned transactions do not include temporary high amount account activity, such expenses for car purchase or home purchase.
* If the amount and frequency of transactions vary widely between months, declare the average.

[Example of “monthly amount of transactions (total)”]

If you receive a deposit of 200,000 yen for your salary and withdraw 100,000 yen to pay living expenses every month, the transaction
amount will come to 300,000 yen, so you should check the “Over 100,000 yen to 500,000 yen” item.
[Example of “frequency of transactions”]
If you take money out of an ATM twice and debit once a week, you should check the “Three times a week or more” item.

Select “monthly amount of

transactions”

Select “transaction frequency”.

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9 Resources of transactions

• Indicate the main “resources” of transaction (where the money for the transactions comes from, where the money deposited in the account
mainly comes from) that you will make using your account at Japan Post Bank by selecting the applicable item(s) below (multiple answers
possible).

Select “resources” of your

transactions.
If you select “other”, enter details
(up to 20 characters).

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10 Planned cash transactions of over 2,000,000 yen

• If you are using or plan to use your account at Japan Post Bank for cash transactions of over 2,000,000 yen, select “Yes”. If you are not
making and do not plan to make cash transactions of over 2,000,000 yen, select “No”.
* Cash transactions refer to depositing cash into your account and withdrawing cash from your account at an ATM or a counter. If in the
same one day transactions are conducted in which cash is deposited at an ATM and its total exceeds 2,000,000 yen, please select “Yes”.
(Debits from an account and remittances from an account are not included.)
* Please note that when you make a transaction, we may check again the reason and resource of the transaction.

Select “Yes” or “No”.

[Only if you will make cash

transactions of over 2,000,000 yen]
Enter the source of funding,
purpose of use, and reason why
in cash (up to 30 characters).

[Only if you will make cash

transactions of over 2,000,000 yen]
Select the frequency of cash
transactions of over 2,000,000 yen.

[Only if you will make cash transactions of over

2,000,000 yen]
Select the amount of one cash transaction of over
2,000,000 yen.
Note: If the amount varies widely between transactions,
declare the average.

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11 Planned use for international remittance

• If you are using or plan to use your account at Japan Post Bank for international remittance (remittance transactions with foreign countries),
select “Yes”. If you are not making and do not plan to make international remittances, select “No”.
* Please provide your overseas remittances regardless of whether you use a bank teller or Yucho Direct and regardless of the planned
amount of the transaction.
* Please note that when you make a transaction, we may check again the reason for the remittance and resource of the transaction.

Select “Yes” or “No”.

[Only if you will make

international remittances]
Select all applicable purposes of
sending and/or receiving money.
If you select "other", enter details
(up to 20 characters).

[Only if you will make

international remittances]
Select the frequency of
international remittances.

[Only if you will make

international remittances]
Select the average amount per
international remittance.
Note: If the amount varies widely
between remittances, declare
the average.

[Only if you will make

international remittances]
Select all applicable
countries/regions you wish to
send money to or receive
money from.
If you select "other", select a
country from the pull-down list.
(If you expect remittances
to/from multiple other countries,
select one main country.)

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12 Transactions with countries and regions subject to economic sanctions

• If you are conducting or plan to conduct transactions with countries or regions designated as countries or regions subject to sanctions under
the Foreign Exchange and Foreign Trade Act or the OFAC regulations in the United States, etc. (countries and regions subject to economic
sanctions), select “Yes”. If you are not conducting and do not plan to conduct such transactions, select “No”.
* You can check the latest countries and regions subject to economic sanctions at the Japan Post Bank website.
* Please note that when you make a transaction, we may check again the reason and resource of the transaction.

Select “Yes” or “No”.

[Only if you are conducting

transactions with countries and
regions subject to economic
sanctions]
Select the applicable countries
and regions subject to economic
sanctions. If you select “other”,
enter details (up to 30 characters).
* If the country or region is longer
than 30 characters, enter as much
as you can.

[Only if you are conducting transactions with

countries and regions subject to economic sanctions]
Enter the details of the transactions, including the
content and objective of the transactions and the
counterparties to the transactions (up to 40
characters).
* If the details are longer than 40 characters, enter as much
as you can.

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13 Japan Post Bank accounts under an identical name

• If you have other Japan Post Bank accounts under the same name as the account you have answered questions about in this declaration,
enter their “branch account number”.
* This applies to accounts for which the branch account number begins from “1” or “0” (it does not apply to fixed savings and regular savings).
* Accounts of family members are not included.

Enter “branch number and

account number” of your other
account(s) (up to 3 accounts).

After entering/selecting all necessary information, click here.

An error message in red will appear for each item that is left
unanswered or answered using characters that cannot be
entered. If it appears, please correct the information.

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２．On the confirmation screen, check the information that you have entered.
If the information is correct, click the “answer” button.

• The information that you have entered will be displayed. Check the information, and, if the information is correct, click the “answer” button.
• To correct the information, click the “correct” on the screen to return to the entry screen and correct the information.
* Do not use the back button on your browser. If you do, the information that you have entered will be deleted.
• After you have clicked the answer button, you will be unable to log in again, and so you will not be able to browse the information that you
have entered. If you need a copy, save the screenshot of the confirmation screen or print out the browser screen.

Confirm that the information you

have entered is correct and check
the box.

After you check if the information

that you have entered is correct,
click here.
* Do not use the back button on your
browser. Use of the button may
cause a system error, resulting in
deletion of the information that you
have entered.

* After you have clicked the “answer” button, you will be unable to log in again, and so you will
not be able to browse the information that you have entered. If you need a copy, save the
screenshot of the confirmation screen or print out the browser screen.

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3. Completion screen: you have completed the entry.
Thank you for your cooperation.

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