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Data Center Operations Technician

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183 views3 pages

Data Center Operations Technician

Uploaded by

kuldips99
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© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
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Data Center Operations

Technician
Amazon Data Services, Inc.
DESCRIPTION
AWS Infrastructure Services owns the design, planning, delivery, and operation of all
AWS global infrastructure. In other words, we’re the people who keep the cloud running.
We support all AWS data centers and all of the servers, storage, networking, power,
and cooling equipment that ensure our customers have continual access to the
innovation they rely on. We work on the most challenging problems, with thousands of
variables impacting the supply chain — and we’re looking for talented people who want
to help. You’ll join a diverse team of software, hardware, and network engineers, supply
chain specialists, security experts, operations managers, and other vital roles. You’ll
collaborate with people across AWS to help us deliver the highest standards for safety
and security while providing seemingly infinite capacity at the lowest possible cost for
our customers. And you’ll experience an inclusive culture that welcomes bold ideas and
empowers you to own them to completion.

The SBN Data Center Operations team is looking for Data Center Technicians to join
our expanding Infrastructure Operations team. Data Center Technicians are the primary
resolver and troubleshoot and solve a range of datacenter infrastructure issues
including, but not limited to: hardware, fiber, networking, and related problems.

If you would like to use IT principles like computer architecture and the OSI model
(Open Systems Interconnection Model) and apply them to finding solutions to problems,
we’d like to meet you. Your work will help to maintain one of the world's largest
information system infrastructures.

Key job responsibilities


We are committed to developing a diverse workforce and we are even more committed
to working with you to make that happen. Depending on the type of job, you will be
required to engage in physical data center activities with or without reasonable
accommodation. This includes all tasks associated with planning and tracking capacity,
rack deployment, rack cabling, hardware and software troubleshooting, and rack
decommissioning.
These activities include the following:
- Lifting and moving material up to 40 pounds each
- Working in cramped and/or elevated locations
- Bending, lifting, stretching, and reaching
- Standing and walking for up to 8+ hours a day
- Ascending and descending ladders, stairs, and gangways safely and without limitation
- Work in a noisy environment
- Work shifts longer than 8 hours to support 24/7 operations (covering both night and
day shifts).
A day in the life
Our Data Center Technician professionals, who have industry-leading technical abilities
and demonstrate a breadth of knowledge while they:
- Take ownership of technical issues brought by their customer base, engaging other
teams when needed to drive resolution
- Show a strong aptitude for troubleshooting and problem solving
- Solve problems at their root and step back to understand the broader context
- Maintain service level agreements through the implementation of proactive issue
detection and reporting
- Are biased to act in the absence of direction or support
- Improve effectiveness through process innovation
You will be required to work shift work that will include days/nights/weekends/holidays.

About the team


Amazon Web Services (AWS) is the world’s most comprehensive and broadly adopted
cloud platform. We pioneered cloud computing and never stopped innovating — that’s
why customers from the most successful startups to Global 500 companies trust our
robust suite of products and services to power their businesses.

Amazon values diverse experiences. Even if you do not meet all of the preferred
qualifications and skills listed in the job description, we encourage candidates to apply.
If your career is just starting, hasn’t followed a traditional path, or includes alternative
experiences, don’t let it stop you from applying.

We value work-life harmony. Achieving success at work should never come at the
expense of sacrifices at home, which is why we strive for flexibility as part of our
working culture. When we feel supported in the workplace and at home, there’s nothing
we can’t achieve in the cloud.

Here at AWS, it’s in our nature to learn and be curious. Our employee-led affinity groups
foster a culture of inclusion that empower us to be proud of our differences. Ongoing
events and learning experiences, including our Conversations on Race and Ethnicity
(CORE) and AmazeCon (gender diversity) conferences, inspire us to never stop
embracing our uniqueness.

We’re continuously raising our performance bar as we strive to become Earth’s Best
Employer. That’s why you’ll find endless knowledge-sharing, mentorship and other
career-advancing resources here to help you develop into a better-rounded
professional.

BASIC QUALIFICATIONS
- Associate's degree in IT-related field or equivalent professional or military experience
- 2+ years of experience with server hardware
- 1+ years of experience with UNIX/Linux operating systems
PREFERRED QUALIFICATIONS
- Hands-on experience with one or more of the follow hardware platforms (e.g. Dell, HP)
is a plus.
- Networking experience with CCNA and/or Network+ certifications is a plus.
- Previous experience working in a Data Center environment (racking & stacking gear,
cable management, hot & cold aisle containment).
- Associate's degree in IT-related field plus two years of progressively responsible
experience preferred.

Amazon is committed to a diverse and inclusive workplace. Amazon is an equal


opportunity employer and does not discriminate on the basis of race, national origin,
gender, gender identity, sexual orientation, protected veteran status, disability, age, or
other legally protected status. For individuals with disabilities who would like to request
an accommodation, please visit https://www.amazon.jobs/en/disability/us.

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