Naga Srimouli Borusu

! [email protected] è linkedin.com/in/srimouli ~ srimouli04.github.io  +91-9908480359

Technical Skills
Languages: Python, Java, R, C++, C
Technologies/Frameworks: Docker, Fastapi, Flask, gRPC, REST, Kafka, Spring-boot, Pytorch, Tensorflow,
Torchserve, vllm, Text Generation Interface - HF, Deepspeed, Ollama, MXNet, ONYX, Langchain, Llamaindex

Education
Birla Institute of Technology and Sciences, Pilani Rajasthan, India
Master of Technology, Computer Science, 9.77 SGPA October, 2019 – February, 2022
Indian School of Business, Hyderabad Telangana, India
Technology Entrepreneurship Program, 96% June, 2016 – June, 2018
Osmania University, Hyderabad Telangana, India
Bachelor of Engineering, Electrical and Electronics Engineering, 8.29 CGPA September, 2014 – May, 2018

Experience
Senior Research & Development Engineer February 2023 – Present
Amelia Bengaluru, India
• Led the architecture and development of crucial frameworks for Large Language Model Training, Fine-tuning,

Testing, and Deployment, reducing the time to integrate Large Language Models (LLM) into Amelia by 25%
• Orchestrated and conducted research in areas of generative AI, large language models, natural language processing,

computer vision, and speech processing. Designed scientific approaches and architectures to develop Amelia - the
most human-like AI with advanced NLP capabilities.
• Mentored and guided junior developers in CV, NLP, and speech processing. Engineered and maintained

Java/Python-based applications and tools, amplifying Amelia’s NLP technology and reducing development time by
15%
• Analyzed and evaluated the performance of Amelia’s NLP models and algorithms, providing recommendations for

improvements to achieve the most human-like NLP technology, resulting in a 10% increase in accuracy
• Orchestrated cross-functional collaborations with team members, stakeholders, and partners to drive research and

development initiatives, leveraging expertise in generative AI, NLP, CV, and speech processing
• Improved the intent and entity prediction pipelines of Amelia to predict ambiguous intents and entities in a given

utterance, enhancing system efficiency by 15%, thus improving overall efficiency and reducing the conversation
abandonment rate by 10%
• Developed the architecture and spearheaded the development of the Retrieval Augmented Generation (RAG) pipeline

for intent prediction, improving the intent prediction capabilities of Amelia by 10%
• Led the development of Amelia Answers, a product within Amelia that answers user queries based on the client’s

knowledge base, resulting in a 5% increase in Net Promoter Score. Leveraged Retrieval Augmented Generation
(RAG) pipelines by extracting data from PDFs, HTML, HTML sitemaps, etc., for answering user queries
• Devised a framework to reduce the hallucination rate of large language models by 5%

• Architected and implemented the integration of web-search with Amelia, increasing engagement rate with Amelia by

5% and reducing error rate in responses by 5%

• Developed proprietary algorithms for semantic chunking, boosting the efficiency of RAG system chunking by 10%.

Also developed semantic caching, which reduced the LLM response time by 5% for repetitive or similar queries
• Orchestrated the development and deployment of CI/CD pipelines for model rollouts, integrating automated

monitoring utilities to ensure continuous performance and reliability, boosting operational efficiency by 20%, and
enhancing data drift detection accuracy by 7%
Languages/Technologies: Python, Java, R, Docker, Fastapi, Flask, gRPC, REST, Spring-boot, Pytorch,
Tensorflow, Torchserve, vllm, Text Generation Interface - HF, Deepspeed, Ollama, MXNet, ONYX
Senior Software Engineer, Development July 2018 – February 2023
Netcracker Technology Hyderabad, India
• Awarded “Start Performer” award for exceptional contributions to the product development

• Worked as an Individual Contributor, developing new features to be added to the product and maintaining them.

• Served as a Subject Matter Expert for Commissions, Billing, and Order entry modules.

• Developed utilities for time-consuming tasks involved in billing operations, which reduced the data validation time

during refund estimations on customer bills by around 28% per bill cycle, resulting in saving 4MDs of manual effort
involved per month, translating to saving more than 350 hours yearly saving million Euros.
 • Developed advanced machine learning models to analyze customer buying patterns, leveraging predictive analytics to
forecast the next best products customers might be interested in purchasing, resulting in a significant reduction of
customer attrition rate by 5%.
• Implemented machine learning algorithms to enhance personalization and recommendation systems, tailoring product
suggestions based on individual customer preferences and past purchasing behavior, which boosted customer
engagement rate by 2%.
• The deployment of machine learning models to analyze customer buying patterns had a profound impact on revenue
growth, leading to a remarkable increase of 10% in overall revenue per month. By accurately predicting customer
needs and preferences, we optimized product offerings, improved conversion rates, and maximized revenue potential.
• Utilized machine learning techniques to develop predictive models for identifying potential defaulters among
customers, leveraging historical data and predictive analytics, which has resulted in 3 million Euros savings.
• Implemented CI/CD pipelines for model deployment and implemented automated monitoring utilities to monitor the
deployed ML models and enhanced the data drift detection accuracy by 5%.
Languages/Technologies: Python, R, Docker, Fastapi, Flask, REST, Pytorch, Tensorflow, Torchserve,
MXNet, ONYX
Deep Learning Researcher August 2021 - June 2022
Indian Institute of Science Bangalore, India
• Working under the guidance of Dr. S. N. Omkar, Chief Research Scientist, Computational Intelligence lab

Aeronautics Dept., IISc Bangalore

• Developing computer vision algorithms using Generative Adversarial Networks and Probabilistic Graphical models to

be used in Super resolution of images

Languages/Technologies: Python, Fastapi, Flask, REST, Pytorch
Data science and Marketing Research Intern June 2015,2016
Indian Institute of Management Lucknow, India
• Worked under the guidance of Prof. Sameer Mathur. focused on Statistics and Econometrics.

• Analyzed business cases published in Harvard Business Review and analyzed various strategies statistically

• Developed statistically promising strategies that could increase customer engagement

• Analyzed various marketing strategies of fortune 500 companies viz., market selection, market entry and exit etc.

• Developed B-Plans to market FMCG products in newer markets analysing the customer interests and buying

patterns
Languages/Technologies: R, mysql
Research Papers
• Transformative Pedagogy in Work Integrated Learning: Harnessing the Power of Generative AI for Future-Ready
Education - presented at ICONWIL-2024
• Transfer Learning and Domain Adaptation for Large Language Models Using Statistical Techniques - in progress
• Emotion Recognition in an Audio signal using weakly supervised learning - in progress
• Running Large Language Models using Federated Learning - in progress

Awards & Achievements

• Awarded “Star Performer” for being in the top 1% workforce out of 200+ team at Netcracker Technology for
exceptional contributions to the project
• Won 1st prize at NIT Warangal in 2016, 2nd at IIT Hyderabad in 2017, and received a Merit certificate at
IIIT Hyderabad in 2017 for presenting a Paper on “Piezo Electric Energy Production and Harvesting on
Ships”
• Won 3rd prize at NIT Warangal in 2015 and received a Merit Certificate from IIIT Hyderabad in 2016 for
presenting a paper on “Wireless Power Transmission Using Solar Powered Satellites”
• Best Outgoing Science Student & Best Outgoing Science and Maths Secretary at St. Gabriels H S, WGL
for the year 2011-12

Leadership / Extracurricular
• Organiser/Member of Book Club, Python Community, Celebrations Committee team at Netcracker Technology
• Campus Ambassador for Technology Entrepreneurship Program , ISB, Gachibowli, Hyderabad
• Lead Coordinator and VFX designer of THEME BALLET (college dance troop)
• Lead Coordinator for college technical fest ACUMEN 2018
• Editor-In- Chief of Electtrico Rivista (the departmental magazine of EEE) from 2015-2018
• Website and Graphic designer, Co-organiser for the annual college technical fest ACUMEN from 2015-2018