Alcatel-Lucent OmniPCX

Enterprise Communication Server

The expert enterprise phone system for medium, large
and very large-sized companies
Alcatel-Lucent OmniPCX® Enterprise
Communication Server (CS) offers
business communications designed for
the digital age. It connects the entire
enterprise and provides organisations the
freedom, quality, and agility they need to
grow their business securely.

OmniPCX Enterprise CS Purple is the next

generation of business communications
solution, featuring advanced and
flexible calls management, multimedia
conversations, cloud openness and hybrid cloud connectivity with Rainbow™ by Alcatel-Lucent
Enterprise to integrate mobility, video conferencing, and secure group messaging into your
business applications.

Features Benefits

Excellent voice connectivity to customers and Quality business response: Zero lost calls; powerful com-munication tools ensure instant
employees connection to the right people

Ensure employees can call wherever they are, on Mobility: Standardized communication experience across the organization; employees
any device can use desk phones, wire-less handsets, or softphones at the office, on site, at home or
on the move

A borderless and mobile collaboration Instant business response: Employees exchange instant messages, video, and screen
application lets employee connect the sharing with their teams and business community while leveraging the office phone
phone system to the Alcatel-Lucent Rainbow Simplicity: Unified communications delivered by a cloud service connected to the phone
cloud-based unified communications service system; seamless user experience; agile IT operations

Serve users across multiple sites, with Cost-saving: Expect lower telecom bills with free Voice over IP (VoIP) across
guaranteed high availability and security sites, built-in least-cost routing and centralized trunks to SIP, and traditional service
providers
Reliability: High-availability options maintain vital business continuity during network or
server outages, and continuous confidentiality with native encryption

Datasheet
Alcatel-Lucent OmniPCX Enterprise Communication Server
Technical specifications
Advanced Business • Alcatel-Lucent 8234, 8244, 8254, 8262, Messaging
8262EX DECT handsets • Integrated voice messaging:
Communications
¬ Alcatel-Lucent 4645 Voice Messaging
User experience Standard Business
Service
• Centralized directory with call by name Communications
¬ 7000 mailboxes
• Multi-line telephony User experience ¬ 30 simultaneous accesses
• Call options, including speed dial • Multi-line telephony ¬ Up to 8 supported simultaneous
• Audio conferencing • Personal call forwarding languages per system
• Personal and enterprise call routing and • Group features ¬ IMAP compatible
forwarding • Message waiting indication ¬ SMTP for email notification
• Call shift of current session between • Computer Telephony Integration (CTI) • Third-party SIP voice messaging: DSPP
desk phone and mobile device of choice
• Supervision and call pick up • Centralized fax management:
• Call-back and call history features
¬ Alcatel-Lucent OpenTouch Fax Center
• Messaging notification and control Supported phones
• Contextual voice prompts • Session Initiation Protocol (SIP) Web conferencing
• Informal group features ¬ ALE SoftPhone • Cloud-based conferencing:
• Desk-sharing for shared offices ¬ Alcatel-Lucent 8088 Smart ¬ Alcatel-Lucent Rainbow cloud
¬ ALE Enterprise and Essential DeskPhone connectivity
DeskPhones (IP) ¬ ALE-500, ALE-400, ALE-300, ALE-30
ALE-3, ALE-2, 8008(G) DeskPhones
Customer welcome and Contact
¬ Alcatel-Lucent Premium
• Third-party SIP softphones center
DeskPhones (IP)
¬ Logon, logoff, re-logon ¬ Developer and Solutions Partner Greeting services
Program (DSPP) • Call queuing services
¬ Automatic logoff
• Alarm indication
Manager/assistant
Huddle video rooms
• Session Initiation Protocol (SIP) • Attendant group features
• Teams • Busy Lamp Field
• Peer-to-peer video
• Filtered lines and private lines • Multi-tenant services
• Join a video conference
• Text messaging, IM and voice • Record online
messaging ¬ Third-party video room systems
(DSPP) • Trunk and charging features
• Discreet listening
• Supported phones • VIP line features
Teams and groups ¬ 8088 Smart DeskPhone • User management features
• Hunting groups and queues • Add-on module
• Supervision Unified Communications and • Headset capability
Collaboration
Multi-tenancy Attendants
• Services per entity: Enterprise mobility, desktop • Centralized attendant console
¬ Speed dial integration, enterprise instant ¬ Alcatel-Lucent 4059EE
¬ CLIP/CLIR messaging Attendant Console
¬ Auto attendant • Cloud-based UC&C: ¬ ALE Dispatch Console
¬ Greeting message ¬ Alcatel-Lucent Rainbow cloud • Attendant contextual menus
connectivity
¬ Music on hold ¬ ALE-500, ALE-400, ALE-300
¬ Alcatel-Lucent Rainbow DeskPhones
¬ Night service
user experience
• Automated Attendant application:
Supported phones: ¬ See on-the-phone presence status
¬ Alcatel-Lucent Visual Automated
• Alcatel-Lucent New Office Environment ¬ Search directory and click to call from Attendant (VAA)
(NOE) protocol desk phone or cordless handset
¬ ALE Enterprise ALE-300, ALE-400, ALE- ¬ Pop-up notification when phone rings Voice announcement
500 DeskPhones (IP) ¬ Communication history • External/Internal voices guides
¬ ALE Essential ALE-20h, ALE-30h ¬ Call to/from Rainbow client (WebRTC ¬ From ALE DeskPhones
DeskPhones (IP/digital) Gateway) ¬ From audio file in Supervision Desktop
¬ ALE Essential ALE-20, ALE-30 ¬ One number service: desk phone,
DeskPhone (IP) Rainbow smartphone and
¬ Alcatel-Lucent 8008 (G) desktop apps
Deskphone (IP) ¬ RCC: support of NOE Phones and
¬ Alcatel-Lucent IP Desktop Softphone ALE-2, ALE-3 and 8008 (G) SIP Phones
¬ Alcatel-Lucent 8158s, 8168s
WLAN Handsets

Datasheet
Alcatel-Lucent OmniPCX Enterprise Communication Server 2
Customer welcome and Capacity OmniPCX Enterprise RM3
contact center • Single server or VMware delivery: 15,000 (19-in. rack)
• Alcatel-Lucent OmniTouch Contact users (IP or SIP), 5000 TDM users, 9,000 • 9 modular slots (stackable up to 3 with
Center Standard Edition: Rainbow users RM1)
¬ Built-in OmniPCX Enterprise call • 100 servers in a single network • Hot-swappable boards
distribution • Fully networked servers, 100,000 IP/ • Height: 154 mm (6.06 in)
¬ Distribution over ABC network TDM users with single image • Width: 442 mm (17.40 in)
¬ Agent context menus: ALE Enterprise • 250 servers in a supra network • Depth: 400 mm (15.75 in)
and Essential DeskPhones, 8008 • Several hundred of users in a supra • Weight: 17 kg (38 lb)
DeskPhone, IP Desktop Softphone, network • Power Supply: 150Watts
ALE SoftPhone • BHCC per server: 300,000
¬ Supervision desktop application • Software OXE Media Services (OMS) OmniPCX Enterprise XL-Rack
¬ Reports ¬ IP, SIP, ABC network deployment (19-in. rack)
¬ ALE Connect for omnichannel hybrid ¬ Up to 120 ports per virtual machine • 14 modular slots
cloud services and web-based agent/ ¬ G.711, G.729.AB, G.722 • 48 V power supply and battery backup
supervisor desktop application ¬ Transcoding • Hot-swappable boards

¬ Ad hoc, meet-me and mastered • Height: 265,9 mm (10.47 in)

Recording and quality management
audioconferencing • Width: 482,6 mm (19.00 in)
• Phone, softphone and trunk recording:
¬ Dynamic voice guides • Depth: 362 mm (14,25 in)
¬ Alcatel-Lucent OmniPCX RECORD
• Weight: 7kg (15,43 lb)(empty)
Suite (TDM or IP connectivity) High availability
¬ Third-party recorders: DSPP • Communication Server and database Connectivity
duplication • Hybrid SIP, IP, digital, analog switching
Emergency communication
• Seamless communications failover • IPv4 or IPv6 support
services
• Ethernet redundancy on GD-4 and
SIP
Building and campus emergency GD/GA-XL, GA-4 boards
• SIP proxy/registrar/redirect server and
communications solution: • Branch office full continuity with Passive SIP gateway
• 112 (EU), E911 (North America) services Communication Server (PCS)
• Server redundancy (active/passive)
¬ Alcatel-Lucent Visual Notification
Assistant (VNA) Communication Server platform • Branch office survivability
• SIP Device Management for ALE devices
• Emergency Notification - Notify specific Industry servers
and softphone
users about ongoing emergency calls • HP ProLiant DL servers
IPv6
Hospitality communication Virtual machines
• IPv6 and IPv4 dual stack
services • VMware vSphere
¬ Communication server
• Guest features • Linux Kernel-based Virtual Machine
¬ RM1 and RM3
• Room service features (KVM) such as Proxmox
• IPv6/IPv4 proxy
• Room directory features • Microsoft Hyper-V
¬ RM1 and RM3
• Billing and barring features • Nutanix hypervisor - Acropolis OS
• IPv6 or IPv4 stack
• Integration with Property Management • Amazon AWS
¬ ALE DeskPhones (IP)
Systems: refer to DSPP
Hosted cloud platform
• Compatible phone sets: ALE
• In Alcatel-Lucent OpenTouch
IETF standards
DeskPhones Enterprise and Essential • SIP RFC: 1321, 2046, 2119, 2327, 2617,
Enterprise Cloud (OTEC)
ranges, 8088 Smart DeskPhone, 8008 2782, 2833, 2976, 3261, 2543, 3262,
(G) SIP Phone. 3rd party analog phones, Optimized platform 3263, 3264, 3265, 3311, 3323, 3324,
SIP phones (refer to DSPP) • In Rack modules and Cabinets 3325, 3327, 3515, 3725 (partial), 3842,
3891, 3892, 3398, 3608, 3903, 3960
Architecture Rack modules and Cabinets (partial), 3966 (partial), 4028, 4235,
System architecture OmniPCX Enterprise RM1 4497, 4568, 4662, 4733, 4904, 5009,
• 100% software architecture: (19-in. rack) 5246, 5621, 5806, 6035, 6140, 7315,
¬ 100% IP, SIP communications • 3 modular slots (stackable up to 3 with 7433, 7434, 7913, 8599
¬ Communication Server RM3) • RTP RFC: 1889, 1890, 2198, 3362, 3550,
¬ Software OXE Media Services (OMS) • Hot-swappable boards 3551, 3711
• Hybrid architecture: • Height: 66 mm (2.60 in) VoIP
¬ IP, SIP, digital, analog, DECT • Width: 442 mm (17.40 in) • G.722 audio wideband
communications • Depth: 400 mm (15.75 in) • G.711 A-law and µlaw, G.723.1A, G.729.
¬ Communication Server • Weight: 10 kg (22 lb) AB audio
¬ Rack modules and Cabinets for media • Call admission control
services and TDM connectivity

Datasheet
Alcatel-Lucent OmniPCX Enterprise Communication Server 3
• Automatic compression algorithm ¬ Network-wide routing ¬ ALE Enterprise and Essential
allocation ¬ Centralized applications DeskPhones (IP), IP Desktop
• Dynamic jitter buffer, echo cancellation, • IP Softphone
packet loss concealment (PLC), VAD: ¬ ABC based on enhanced QSIG ¬ GD/GA-XL, GD4/GD3/OMS and PCS
silence suppression and comfort noise (tunneling) ¬ DTLS scalability with External
generation ¬ SIP Encryption Gateway
• DTMF Q23, robust DTMF relay, ¬ ABC VPN for networking over ISDN/ ¬ IP-XBS DECT encryption
RFC 2833, in band DTMF PSTN network ¬ A4645 Voice Messaging System
• Generic signal qualification and modem ¬ ABC Direct IP Link encryption
transport ¬ OmniPCX Record encryption
• TDM
• Anti-saturation mechanism; backward • TLS 1.2 and SRTP with AES 256
¬ ABC
and forward automatic gain control ¬ SIP trunks
¬ QSIG BC, QSIG GF
• Embedded signal quality diagnostic tool ¬ Rainbow WebRTC Gateway encryption
• QoS: TOS or DiffServ tagging, 802.1 p/Q Business process integration ¬ ALE Enterprise DeskPhones in SIP
• VoIP ticket for quality experience mode, ALE-2 ALE-30, and ALE-3, ALE
Interfaces for Developer and
analysis SoftPhone
Solutions Partner Program (DSPP)
• Migration from IP Premium Security
Fax • Comprehensive set of services to
Encryption
• G3, super G3 fall-back accompany and support Solution
• Automatic fax detection developers. Integrity
• G.711 transparent and T.38 • APIs for Telephony, Management, • Call Server, Media gateway, Enterprise,
and T38 with G711 fallback (SIP) Analytics, Contact Center and Recording Essential and Premium DeskPhones
services. binary signatures
DECT • Industry standard technology such as User policy enforcement
• DECT/GAP REST Web services with OmniPCX Open • Call monitoring and barring
¬ Alcatel-Lucent 8214 DECT Handset Gateway (O2G) , SIP, LDAP, SNMP, CSTA • Internal toll fraud protection by class of
¬ Third-party GAP handsets and other proprietary protocols. services
• DECT/Alcatel-Lucent GAP (AGAP) for • Refer to DSPP API Communication Hub
Premium Business Communications web site https://api.dspp.al-enterprise. Session Border Controller
com/ • SIP perimeter defense:
¬ Alcatel-Lucent 8234, 8244, 8254,
8262, 8262EX DECT handsets ¬ Alcatel-Lucent OpenTouch Session
Security by default Border Controller (OEM AudioCodes
• Built-in controller
Authentication Mediant Virtual Edition)
• Hybrid IBS/RBS and IP DECT networks
• Local or external RADIUS ¬ Zero Touch Remote Worker with
¬ Alcatel-Lucent 8378 DECT IP-xBS base
• IEEE 802.1X TLS1.2 ALE SoftPhone and ALE Enterprise
station
DeskPhones in SIP mode
¬ Alcatel-Lucent 8379 DECT IBS • Integrated audit tool to assess security
¬ Alcatel-Lucent 8328 SIP-DECT single/ management Operations
dual Base station • LDAPS authentication for OXE SIP
Element management
Device Management
VoWLAN • Command Line Interface
• Premium Business Communications Traffic filtering • Web-based management
¬ 8158s, 8168s WLAN Handsets in NOE • Communication Server ¬ Configuration
mode ¬ Iptables software firewall ¬ Mass provisioning
• Alcatel-Lucent OmniAccess® WLAN • ALE DeskPhones
Centralized operations
access points and WLAN controllers ¬ ARP spoofing protection
• Alcatel-Lucent OmniVista 8770 Network
¬ Built-in QoS ¬ PC port switch VLAN filtering
Management System
Public networking protocols Encryption for management • Media and Management IP flows
• SIP, SIP/TLS, E164 support • SSHv2 for secure sessions separation
¬ Audio, video • TLS1.2 for secure HTTP session • Logs and incidents: SNMPv3 and Syslog
• T0-CCS ISDN (BRA) • LDAPS for directory access • Cloud Connect Operations
• T2-CCS ISDN (PRA) ¬ Push/Get licence files
Native encryption
• T1 CCS (PRI) ¬ Software download and installation
• Client/device confidentiality (signaling
• DDI or NDDI/non-DID analog networks protocol and media) ¬ Inventory

• DTLS 1.2 and SRTP with AES 256 ¬ Incidents

Private networking protocols ¬ Remote Management console
• Alcatel-Lucent ABC ¬ 100% software based
¬ User feature transparency ¬ SHA2 certificate authentication
¬ Network-wide management

Datasheet
Alcatel-Lucent OmniPCX Enterprise Communication Server 4
European Directives and EMC Environmental conditions
International Standards • IEC CISPR 32 Class B • ETSI – ETS 300 019 Part 1-1: Storage
• CENELEC EN 55032 Class B • ETSI – ETS 300 019 Part 1-2:
EC Directives Transportation
• FCC Part 15B
• 2014/53/EU : ROHS
• IEC CISPR24 • ETSI – ETS 300 019 Part 1-3: In Use
• 2011/65/EU: ROHS
• CENELEC EN 55024
• 2012/19/EU: WEEE Telecom
• CENELEC EN 61000-3-2 • ETSI EG 201 121
• 2014/30/EU: EMC
• CENELEC EN 61000-3-3 • ETSI ES 203 021
• 2009/125/EC: Ecodesign
• ICES-003 • ETSI ES 203 038
• 2014/35/EU: LVD
• 1907/2006 : REACH Regulation Miscellaneous environments • ETSI TBR 010, 022, 003, 033, 004,
• RM1, RM3: 034, 008
Safety • FCC Part 68
¬ DNV certificate: Maritime
• IEC 60950-1
¬ IEC 60945: Maritime • Canada CS03
• UL/CSA 60950-1
• IEC 62368-1
• UL/CSA 62368-1

© 2024 ALE International, ALE USA Inc. All rights reserved in all countries. The Alcatel-Lucent name and logo
are trademarks of Nokia used under license by ALE. To view a list of proprietary ALE trademarks, visit: www.al-
enterprise.com/en/legal/trademarks-copyright. DID00305338EN (October 2024)