RESOLVING HIGH TURNOVER

RATE OF DONG NAI GARMENT

CORPORATION
- DONAGAMEX -
Final Business Project
Note:
1. Turnover rate: in
the same line
2. Your name
3. My name
 COMPANY OVERVIEW

DONG NAI GARMENT CORPORATION

(DONAGAMEX)

1975 Vietnam Textile and Garment

Group ("VINATEX")
EXPORT

Vision: Create superior value-added products

aligned with a sustainable development strategy.

Mission: Enhancing economy and quality of life with

superior products and services.
Note:
1. Vision: no dot because it is not a sentence. Fix with
mission
2. You should merge company overview (all background
info) in 1 slide only because this one is not the main part
 COMPANY OVERVIEW

Note:
1. Draw another diagram (use the same theme with the theme
colors) to look nicer —> make sure you highlight the department
that you are working at (again, please merge all company
background info in 1 slide only)
 SWOT + COMPATITORS
A short interview with Mrs. N (Chief Product Officer) was conducted,
she stated that:

“The quality of DONAGAMEX products may be slightly lower than

the other two companies due to the difficulty in hiring skilled garment
workers. However, our prices are more competitive than theirs.”
Note:
1. Just only give me the quote with
(Mrs. N, Chief Product Office) keywords highlighted (max with 2 lines for
quotes (no need to put a short interview…)
2. Competitors
 SYMPTOMS
1. Why the validation part was presented before the identification? I dont understand
2. Your slide has to show clearly what methods you used for each part
3. Font: try to be consistent - you should not use two too different fonts in one slide
4. Fix two slides of symptoms - now when I read them, I do not understand
5. You should highlight the main symptom as well

“The ratio of customers choosing to

stay versus leave in recent years
has been about 80% staying and
20% leaving.”

(Mr. M, The General Director)

“If we are talking about difficulties,

recently I’ve been frequently
experiencing a shortage of goods.
Even with overtime, the production
has decreased significantly
compared to previous years.”

(Mrs. K, The Production Worker)

 SYMPTOMS
Please fix with the other slide symptom
“I believe that the issue of productivity
The quotes are too wordy for slides
efficiency is quite important, and our initial
focus will be to delve deeper into this
matter, as it significantly impacts the
company's business. It not only affects the
morale of the workers but also impacts the
profits of DONAGAMEX. - Compared to the
issue of productivity, negotiating with
customers.”

(Mrs. N, The Chief Product Officer)

“Although the company's current

equipment basically meets production
needs, we are currently struggling to
maintain a stable supply chain and
improve product quality in the face of
market fluctuations. But this is not a big
deal, we can solve this gradually by making
an effort to keep old skilled employees and
training new executives.”

(Mr. M, The General Director)

1. You should put the

PROBLEMS
box observation in the
same line with conduct
interviews
2. You should show
what methods you
selected for validation
3. quotes are too wordy
now —> cut please +
highly keywords

“Recruiting experienced workers for garment production is

currently very challenging. Typically, each hiring round results in
only 1-2 candidates with relevant industry experience, while
around 70% of the new hires are complete novices.”

(Mrs. U, The HR Manager)

“In recent years, I have observed that over 50% of long-serving

employees have left the company, and this has become a
significant and troubling issue for the organization.”

(Mrs. U, The HR Manager)

Problems Interviewees Impact Urgency Importance Average PROBLEMS
Mrs. U - The 3 4 4
HR Manager
Lack of
skilled 3,5
labours Mrs. N - The
Chief Product 4 3 3
Officer

Mrs. U - The 5 5 4
HR Manager
A high
turnover 4,5
rate Mrs. N - The
Chief Product 5 4 4
Officer

1. The numbers should be in center

2. reduce the quote + highlight
3. Highlight the 4.5 (should be 4.5 instead 4,5)
“Yes, I agree with this result as well. If we lack skilled personnel,
we can always retrain them. However, the constant turnover of
employees has a significant impact on the company. Some
workers decide to quit right after completing their training,
causing the company to lose a considerable amount of time in
A high turnover rate
fulfilling orders.”

(Mr. M, The General Director)

 1. Cut the quotes + highlight

CAUSES
2. Put a number after possible causes box
+ validate -> the numbers of participants
you interviewed
3. Validate causes, not problems

The company's workers have

mostly been employed for a
long time, and many are
reaching retirement age.
After COVID-19, the company encountered major business challenges, resulting in Additionally, new workers
cuts to certain benefits like salaries and bonuses. Since this situation persisted for a with sewing skills are
long time, I decided to resign." generally older, so they
cannot work for long.”
(Mr. Q, Resigned Worker)
(Mrs. V, Planning and
Business Executive)

Since COVID-19, the

company has significantly
reduced our salaries and
bonuses, and when
compared to other
companies, our wages are 4
to 5% lower, which has led
many people to decide to
"Recruiting hastily means that if we want to hire people with skills and experience in
switch jobs."
this industry, most of them are already older. They cannot work for the company for
long and have a relatively low ability to adapt to a new environment…."
(Mrs. K, The Production
Worker)
(Mrs. K, The Production Worker)
Causes Interviewees Frequency Urgency Importance Average
ROOT CAUSE
Mrs. U - The HR 4 4 4
Low
Manager “The reasons seem quite clear, a
benefits, significant part of the turnover is due to
salary, and 4,35
Mrs. K - The the company's reduction in salary and
bonuses
Production 5 4 5 benefits, which stemmed from the
Worker business difficulties over the past few
years caused by the pandemic and
Mrs. U - The HR economic recession.”
An increase Manager 3 4 4
in number of
employees 3,2
(Mrs. N, The Chief Product Office
reaching
retirement Mrs. K - The
age Production 2 3 3
Worker “...My colleagues have primarily chosen to
leave because of the low wages.
Additionally, the company’s facilities are
quite outdated, but the focus has been
1. You choose one/ two: table OR diagram to put in slide + highlight
2. Cut quote + highlight
solely on upgrading production machinery
while neglecting the employees' work
environment.”

(Mrs. K, The Production Worker)

Low benefits,
salary, and bonuses
 SOLUTIONS
1. Any models/ theories/ frameworks you
used: put in
2. Add intext citation in any part
3. cut quote + highlight
4. Strengths, weaknesses
5. Put the word Validation/ Justification in
the right before showing quotes

"It's crucial for us to offer a competitive

salary structure to attract and retain
talent. Employees need to feel their work
is valued financially."

(Mrs. N, The Chief Product Officer)

Solutions Strength Weakness

Revamping the Quickly improve the Cost a significant

Compensation situation of high budget to revamp
Packages employee turnover the compensation
packages "The outdated facilities we have are really
impacting morale. Many employees are
frustrated with their working environment,
which ultimately leads to higher turnover."
Enhancing Work Boost employees' takes a lot of time
Environment morale to implement (Mrs. K, The Production Worker)
and Facilities

Solutions' strengths and weaknesses

 SOLUTIONS

Factors Solution 1 Solution 2 “I think increasing employee benefits will

be easier to implement and can quickly
soothe employees, helping to manage
Compensation cost for the number of workers who choose to
Cost Updating facilities cost leave.”
workers
(Mr. M, The General Director)

Immediate
1. Long-term: but in bullet points, no dot at

“Improving the work environment can

the end

Short-term improvement in
2. Highlight your solutions will tackle what
the company is missing
boost employee morale, but this requires
employee morale 3. Cut quotes + highlight
4. Cut down the definition of competitive
compensation considerable time to implement.
Enhancing the work environment needs
careful research and consideration; it is a
Retaining employees Gradual improvement long-term process.”
long-term and in retention
Long-term boosting morale. rates.Foster a positive
Improving work (Mrs. N, The Chief Product Officer)
company culture
performance.
Competitive compensation is key to
employee retention, helping companies
Relatively easy to Requires significant avoid high turnover costs. It attracts and
Feasibility implement investment and keeps top talent, boosting satisfaction
planning and increasing employee loyalty.
(Tenney, n.d.)
 Gantt chant
SOLUTIONS

Step P.I.C Month1 Month2 Month3 Month4 Month5 Month6

Conduct market General

analysis department

Revise salary Finance and

structures Accounting

Gather employee General

feedback department

Plan facility General, Finance

upgrades and Accounting

Implement facility General

upgrades department

Action Plan
in-text citation SOLUTIONS
Add Q&A in this part
Add one slide of
references

Thank You
For Listening