Preparation for Interview
Preparation for Interview
guide
Amazon’s culture is deeply rooted in our Leadership Principles. The best way
you can prepare for an interview is to consider how you’ve applied the
Leadership Principles during your previous professional experience.
Overall, we encourage candidates to learn about our culture, our business
teams, and how we strive to be Earth’s most customer-centric company.
Customer Obsession Are Right, A Lot
Leaders start with the customer Leaders are right a lot. They have
and work backwards. They work strong business judgment and
vigorously to earn and keep good instincts. They seek diverse
customer trust. Although leaders perspectives and work to
pay attention to competitors, they disconfirm their beliefs.
obsess over customers.
Learn and Be Curious
Ownership Leaders are never done learning
Leaders are owners. They think and always seek to improve
long term and don't sacrifice long- themselves. They are curious
term value for short-term results. about new possibilities and act to
They act on behalf of the entire explore them.
company, beyond just their own
team. They never say "that's not Hire and Develop the Best
my job." Leaders raise the performance bar
with every hire and promotion.
Invent and Simplify They recognize exceptional talent,
Leaders expect and require and willingly move them
innovation and invention from their throughout the organization.
teams and always find ways to Leaders develop leaders and take
simplify. They are externally seriously their role in coaching
aware, look for new ideas from others. We work on behalf of our
everywhere, and are not limited by people to invent mechanisms for
"not invented here." As we do new development like Career Choice.
things, we accept that we may be
misunderstood for long periods of
time.
Insist on the Highest Frugality
Standards Accomplish more with less.
Leaders have relentlessly high Constraints breed resourcefulness,
standards—many people may self-sufficiency and invention.
think these standards are There are no extra points for
unreasonably high. Leaders are growing headcount, budget size,
continually raising the bar and or fixed expense.
driving their teams to deliver high-
quality products, services, and Earn Trust
processes. Leaders ensure that Leaders listen attentively, speak
defects do not get sent down the candidly, and treat others
line and that problems are fixed so respectfully. They are vocally self-
they stay fixed. critical, even when doing so is
awkward or embarrassing.
Think Big Leaders do not believe their or
Thinking small is a self-fulfilling their team’s body odor smells of
prophecy. Leaders create and perfume. They benchmark
communicate a bold direction that themselves and their teams
inspires results. They think against the best.
differently and look around corners
for ways to serve customers. Dive Deep
Leaders operate at all levels, stay
Bias for Action connected to the details, audit
Speed matters in business. Many frequently, and are skeptical when
decisions and actions are metrics and anecdote differ. No
reversible and do not need task is beneath them.
extensive study. We value
calculated risk taking.
Deliver Results Have Backbone; Disagree and
Leaders focus on the key inputs for Commit
their business and deliver them Leaders are obligated to
with the right quality and in a respectfully challenge decisions
timely fashion. Despite setbacks, when they disagree, even when
they rise to the occasion and never doing so is uncomfortable or
settle. exhausting. Leaders have
conviction and are tenacious. They
Success and Scale Bring Broad do not compromise for the sake of
Responsibility social cohesion. Once a decision is
We started in a garage, but we’re determined, they commit wholly.
not there anymore. We are big, we
impact the world, and we are far Strive to be Earth’s Best
from perfect. We must be humble Employer
and thoughtful about even the Leaders work every day to create a
secondary effects of our actions. safer, more productive, higher
Our local communities, planet, and performing, more diverse, and more
future generations need us to be just work environment. They lead
better every day. We must begin with empathy, have fun at work,
each day with a determination to and make it easy for others to have
make better, do better, and be fun. Leaders ask themselves: Are
better for our customers, our my fellow employees growing? Are
employees, our partners, and the they empowered? Are they ready
world at large. And we must end for what’s next? Leaders have a
every day knowing we can do even vision for and commitment to their
more tomorrow. Leaders create employees’ personal success,
more than they consume and whether that be at Amazon or
always leave things better than elsewhere.
how they found them.
THE STAR FORMAT
The STAR format is an acronym for
Situation, Task, Action and Result
1. Situation
Describe the situation that you were in and make sure you
provide enough detail.
2. Task
What goal were you working toward? What tasks were you
responsible for? Did you do anything outside your area of
responsibility?
3. Action
Describe the actions you took to address the situation. What specific
steps did you take? What was your contribution?
4. Result
Describe the outcome of your actions. What happened? How did the
event end? What did you accomplish? What did you learn?
HOW DO WE CONDUCT
THE INTERVIEWS ?
The interviews will be conducted via Chime, our videoconference tool. You
will have the instructions to either download the app or access it via your
browser.
Have your cell phone as a backup to call in, in case there are having
any technical issues.
DO'S AND DONT'S
During the interviews, please ask questions if you do not fully understand
what is being asked or talked about. We want to ensure you have a great
interview and experience. Following each interview, you will have an
opportunity to ask your interviewer questions about the position.
What happens next?
To make the decision, we take into account many different factors; your
interviewers will meet to discuss your feedback and make a decision.
The outcome of your interview will be decided within 2 to 5 days after the
interviews.
You will have an answer within 1 week (via email or phone).
GOOD LUCK!
After the recruitment process ends you will receive from us via email a
request for feedback. Please take few minutes to complete the feedback
form, because your opinion is very valuable to us and we will take it into
account in order to improve our work. Thank you!