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Communication Barriers

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pakisin499
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11 views29 pages

Communication Barriers

Uploaded by

pakisin499
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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BARRIERS to EFFECTIVE

COMMUNICATION
Points of Discussion
• Barriers to communication
• Overcoming Stratergies
Barrier ?
• A barrier to interpersonal
communications is anything that
prevents, restricts or impedes the
conveyance of meaning by words or
gestures between two or more
persons in a social setting.
• The term ‘Barriers’, ‘Obstacles’, ‘
Hindrances’ and ‘noise’ are all used
to describe the distracting stimuli
• associated with the
• communication process

Absence of defined role of any component = Creates Barrier


Barriers to Effective
Communication
• Social
• Psychological
• Cultural
• Physical
• Organizational
• Linguistic
Social Barriers
Gender
Age
Race
National or Cultural
Origin
Socioeconomic Class
Education Level
Urban or Rural
Residence
GENDER
Major influence on the way we
communicate with others.
When men and women work together
in a group, men tend to be more
assertive and self-confident.
Women are more likely than men to
express their emotions, to reveal how
they feel about a situation.
AGE
Young people and old people communicate
in different ways.
We do tend to judge a statement by
different standards if we know the
speaker’s age.
A person’s age or gender is not
important in judging the truth or
wisdom of what that person says .
Their maturity, their educational
backgrounds, and the different eras in
which they grew up make a Generation
Gap inevitable.
Social Barriers Cont…..
• Purpose of Communication
– Informative, entertaining and persuasive
– Purpose not clear/missing/at odds
• Social Noise/Subjective factors
– Human relation/ personal preferences
overshadow the objectivity of the
communication.
– Boys/Girls, Friends/enemies, Nice people

Try to ensure the Objectivity. Do not get dragged by


Subjective factors.
Emotional Barriers
Psychological Barriers
• Attitude
• Fear
• Perception
• Personality/Status of the
communicator
PERCEPTION
Our physical limitations are a
screen through which we
perceive things that exist in
our environment.
Our perception is also limited
by psychological screens
that we have developed.
Choosing from among the
many things within our range
of perception those that we
will notice, and block out
the rest is called “Selective
Perception”
Mother: Will you straighten up your
room?
Teenager: Why? What’s messy?
Selective Perception
• Allows us not only to block out things
that are there, but also to see more
things than are there.

• Leads us to make our own reality!

• Most clearly seen in the human


tendency to stereotype others.
EGO DEFENSIVENESS
A response pattern in which a person
who follows this pattern sees a
disagreement as a personal
attact .
A self-centered
communication

More than just being selfish


NEGATIVE EMOTIONS
Almost always obstacles to good
communication!
Especially true barrier if the
emotion is uncontrolled, unfocused,
or misdirected.
Other Psychological Barriers
• People’s State of Mind
Happy, Sad
• Personal Problems/Worries
• Pre conceived notions of Communicator
or Receiver
• Mental limitations of human beings,
failure to refer language to
experience, the confusion of concept.
Linguistics/Semantic
Barriers
Semantic Problems: Distortion
in communication comes from
semantics- the use of words or
expressions which have a
different meaning for the
sender or receiver.
Created when communicators
use technical jargon- usage
common to a particular field or
specialization.
Different languages, dialect, individual
linguistic ability, use of difficult words,
inappropriate words, pronunciation
Cultural Barriers
• Norms and values
• Belief
• Social practices and traditions
Physiological Barriers
• Individuals’ personal discomfort
ill health, poor eye sight, hearing
difiiculties
• Speech and voice defect,, diseases,
physical appearance, lack of skill.
Organizational Barriers
• Organisational Structure
unclear, to whom to communicate,
• Insufficient or inappropriate
information systems
• Information overloaded
• A lack of clarity in roles and
responsibilities
• A lack of supervision or training
• feeling of inferiority
Status And Power Differences
Differences in
communications are
likely to parallel the
differences in power.
Imbalance or asymmetry
in negotiating power
leads the high power
party to perform
significantly better than
the low power party.
Physical Barriers
• Noises
• Channel
– Availability of channel to receiver (Common channel)
– Choice of channel
– Handling of channel by communicator
– Reach : depending on size of audience, mike, etc.
– Noise level in Channel
– Presentation of information/message treatment
Muddled messages
“Dogs for sale.Will eat anything.Especially likes
children. Call 888-3599 for more information.”
• Climate
– Extreme temperature (Hot/Cold)
– Bright/ Dim Light
– High Humidity
• Comfort
Physical Barriers Cont…..
Distractions:It occurs
where people
are constantly coming
in and leaving for one
reason or another, and
experinced the
frustration that is
created by this
distracting traffic flow.
Physical Barriers Cont…..
• Distractions
– Noise (Co-workers, Doors, etc.)
– Photographer
– Any announcements
– Instruction Sheet
– Tea
– Late Comers
• Physical Setting of Classroom/
Lecture Hall
– Sitting Arrangement
– Audio-Visual Aids
Thanks

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