‫‪Machine Translated by Google‬‬

‫ﺜﺔ‬
‫ﺗﺤﻠﻴﻞ اﻟﻨﻈﻢ اﻟﺤﺪﻳ‬
‫ﺘﺼﻤﻴﻢ‬ ‫واﻟ‬
‫ﺑﻌ ﺔ‬
‫ﺒﻌ ﺔ اﻟ ﺴﺎ‬
‫اﻟﻄ‬

‫ﺟﻴﻔﺮي أ‪ .‬ﻫﻮﻓﺮ ﺟﻮي ف‪ .‬ﺟﻮرج‬

‫ﺘﺶ‬
‫ﺟﻮزﻳﻒ س‪ .‬ﻓﺎﻟ ﺴﻴ‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬
‫ﺒﺮﻣﺠﻴﺎ ت‬
‫أﺻﻮل اﻟ‬
‫‪Machine Translated by Google‬‬

‫ﺘﻌﻠﻢ‬
‫أ ﻫﺪاف اﻟ‬

‫ﺑﻤﺼﺎدر ﺧﺎرﺟﻴ ﺔ‪.‬‬‫ﺘﻌﺎﻧ ﺔ‬

‫ﺷﺮح اﻻﺳ‬
‫ﺒﺮﻣﺠﻴﺎ ت‪.‬‬
‫ﺘﻠﻔ ﺔ ﻟﻠ‬
‫ﺘ ﺔ ﻣﺼﺎدر ﻣﺨ‬
‫وﺻﻒﺳ‬

‫ﺒﺮاﻣﺞ اﻟﺠﺎ ﻫﺰة‪.‬‬

‫ﻣﻨﺎﻗﺸ ﺔ ﻛﻴﻔﻴ ﺔﺗﻘﻴﻴﻢ اﻟ‬

‫ﺒﺮﻣﺠﻴﺎ ت‪.‬‬
‫ﺘﺨﺪام ودور ﻫﺎ ﻓ ﻲﺗﻄﻮﻳﺮ اﻟ‬
‫ﺷﺮح إﻋﺎدة اﻻﺳ‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
‫ﺣﻘﻮق اﻟﻄ‬ ‫‪2‬‬
‫‪Machine Translated by Google‬‬

‫ﻣﻘﺪﻣ ﺔ‬
‫ﺒﺮﻣﺠﻴﺎ ت‬
‫ﺘﻠﻔ ﺔ ﻟﻠ‬
‫ﻫﻨﺎك ﻣﺼﺎدر ﻣﺨ‬

‫اﻟﻤﻨﻈﻤﺎ ت‪.‬‬
‫ﺒﻴﻘﺎ ت اﻟﺸﺮﻛ ﺔ‬
‫ﻣﻌﻈﻢﺗﻄ‬
‫ﺒﺮﻧﺎﻣﺞ ﻣﻦ ﻣﺼﺎدر ﺧﺎرﺟﻴ ﺔ‪.‬‬
‫ﺘﻢ إﻧﺸﺎء اﻟ‬
‫ﻳ‬
‫ﻣﻌﺎ‪.‬‬
‫ﺘﺮﻣﻴﺰ اﻟﺪاﺧﻠ ﻲ ﺟﻌﻞ اﻟﻤﻜﻮﻧﺎ تﺗﻌﻤﻞ ً‬
‫ﺜﻴﺮ ﻣﻦ اﻟ‬
‫ﺘﻀﻤﻦ اﻟﻜ‬
‫ﻳ‬

‫ﺒﺮﻣﺠﻴﺎ ت‬
‫ﺘﻘﻴﻴﻢ اﻟ‬
‫ﻫﻨﺎك ﻣﻌﺎﻳﻴﺮ ﻟ‬
‫ﺘﻠﻔ ﺔ‪.‬‬
‫ﻣﻦ ﻣﺼﺎدر ﻣﺨ‬
‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
‫ﺣﻘﻮق اﻟﻄ‬ ‫‪3‬‬
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‫ﺑﻤﺼﺎدر ﺧﺎرﺟﻴ ﺔ‬‫ﺘﻌﺎﻧ ﺔ‬

‫ﺘﺤﻮاذ ﻋﲆ اﻷﻧﻈﻤ ﺔ‪ :‬اﻻﺳ‬
‫اﻻﺳ‬

‫ﺘ ﺴﻠﻴﻢ‬
‫ﺑﻤﺼﺎدر ﺧﺎرﺟﻴ ﺔ‪ :‬اﻟ‬‫ﺘﻌﺎﻧ ﺔ‬
‫اﻻﺳ‬
‫ﺒﻴﻘﺎ ت وﻋﻤﻠﻴﺎ ت أﻧﻈﻤ ﺔ اﻟﻤﻌﻠﻮﻣﺎ ت ﻓ ﻲ اﻟﻤﻨﻈﻤ ﺔ‬
‫ﺑﻌﺾ أو ﻛﻞﺗﻄ‬‫ﻣ ﺴﺆوﻟﻴ ﺔ‬

‫ﻟﺸﺮﻛ ﺔ ﺧﺎرﺟﻴ ﺔ‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
‫ﺣﻘﻮق اﻟﻄ‬ ‫‪4‬‬
‫‪Machine Translated by Google‬‬

‫ﺑﻊ(‬
‫ﺗﺎ‬
‫ﺑﻤﺼﺎدر ﺧﺎرﺟﻴ ﺔ )‬‫ﺘﻌﺎﻧ ﺔ‬
‫ﺘﻨﺎء اﻷﻧﻈﻤ ﺔ‪ :‬اﻻﺳ‬
‫اﻗ‬

‫ﺑﻤﺼﺎدر ﺧﺎرﺟﻴ ﺔ‬‫ﺘﻌﺎﻧ ﺔ‬

‫ﺜﺎل ﻋﲆ اﻻﺳ‬
‫ﻣ‬

‫ﺑﻤﺼﺎدر ﺧﺎرﺟﻴ ﺔ‪3.2 :‬‬‫ﺘﻌﺎﻧ ﺔ‬

‫قافنإ ﺷﺮﻛ ﺔ ﺷﻞ ﻟﻠﻨﻔﻂ ﻋﲆ اﻻﺳ‬
‫ﻣﻠﻴﺎر دوﻻر )‪(2008‬‬

‫ﺑﻤﺼﺎدر ﺧﺎرﺟﻴ ﺔ ﻟﺸﺮﻛ ﺔ ﺷﻞ ‪(2008-‬‬‫ﺘﻌﺎﻧ ﺔ‬

‫يعئا ب اﻻﺳ‬
‫‪AT&T، IBM، Logica، Wipro، Accenture‬‬
‫‪2011): EDS، T-Systems،‬‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
‫ﺣﻘﻮق اﻟﻄ‬ ‫‪5‬‬
‫‪Machine Translated by Google‬‬

‫ﺑﻊ(‬
‫ﺗﺎ‬
‫ﺑﻤﺼﺎدر ﺧﺎرﺟﻴ ﺔ )‬‫ﺘﻌﺎﻧ ﺔ‬
‫اﻻﺳ‬

‫ﺑﻤﺼﺎدر ﺧﺎرﺟﻴ ﺔ‬‫ﺘﻌﺎﻧ ﺔ‬

‫ﺒﺎ ب اﻻﺳ‬
‫أﺳ‬
‫ﺘﻜﻠﻔ ﺔ‬
‫ﻓﻌﺎﻟﻴ ﺔ اﻟ‬

‫ﺘﺼﺎدﻳﺎ ت اﻟﺤﺠﻢ‬
‫ﺘﻔﺎدة ﻣﻦ اﻗ‬
‫اﻻﺳ‬
‫ﺗﻌﻮﻳﺾ ﻋﻦ ﻧﻘﺺ اﻟﻤﻌﺮﻓ ﺔ اﻟﺪاﺧﻠﻴ ﺔ‬
‫ﺗﺤﺮﻳﺮ اﻟﻤﻮارد اﻟﺪاﺧﻠﻴ ﺔ‬
‫ﺘﺞ ﻓ ﻲ اﻟ ﺴﻮق‬
‫ﺗﻘﻠﻴﻞ اﻟﻮﻗ ﺖ اﻟﻼزم ﻟﻄﺮح اﻟﻤﻨ‬

‫زﻳﺎدة ﻛﻔﺎءة اﻟﻌﻤﻠﻴﺎ ت‬

‫ﻧﺸﺎﻃﺎ ﻏﻴﺮ أﺳﺎﺳ ﻲ ﻟﻠﻤﻨﻈﻤ ﺔ‬
‫ً‬ ‫ﻳﻌﺪﺗﻄﻮﻳﺮ اﻟﻨﻈﺎم‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
‫ﺣﻘﻮق اﻟﻄ‬ ‫‪6‬‬
‫‪Machine Translated by Google‬‬

‫ﺒﺮﻣﺠﻴﺎ ت‬
‫ﻣﺼﺎدر اﻟ‬

‫ﺒﺮاﻣﺞ‬
‫ﺘﺠﻮ اﻟ‬
‫ﻣﻨ‬ ‫ﺷﺮﻛ ﺔ ﺧﺪﻣﺎ تﺗﻜﻨﻮﻟﻮﺟﻴﺎ اﻟﻤﻌﻠﻮﻣﺎ ت‬

‫ﺘﻮى اﻟﻤﺆﺳ ﺴ ﺔ ﺗﺨﻄﻴﻂ ﻣﻮارد‬

‫ﺣﻠﻮل ﻋﲆ ﻣ ﺴ‬ ‫اﻟﻤﺠﻤﻌ ﺔ‬

‫ﺘﻮﺣ ﺔ‬
‫ﺑﻴ ﺔ ﺑﺮاﻣﺞ ﻣﻔ‬
‫ﺒ ﺔ اﻟ ﺴﺤﺎ‬
‫)‪(ERP‬اﻟﺤﻮﺳ‬ ‫اﻟﻤﺆﺳ ﺴ ﺔ‬
‫ﻣﻄﻮرون داﺧﻠﻴﻮن‬ ‫اﻟﻤﺼﺪر‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
‫ﺣﻘﻮق اﻟﻄ‬ ‫‪7‬‬
‫‪Machine Translated by Google‬‬

‫ﺑﻊ(‬
‫ﺗﺎ‬
‫ﺒﺮﻣﺠﻴﺎ ت )‬
‫ﻣﺼﺎدر اﻟ‬

‫اﻟﺸﻜﻞ ‪2-1‬‬
‫ﺒﻴﻖ‬
‫ﺘﻄ‬‫ﺑﺮﻣﺠﻴﺎ ت اﻟ‬‫ﻣﺼﺎدر‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
‫ﺣﻘﻮق اﻟﻄ‬ ‫‪8‬‬
‫‪Machine Translated by Google‬‬

‫ﺑﻊ(‬
‫ﺗﺎ‬
‫ﺒﺮﻣﺠﻴﺎ ت )‬
‫ﻣﺼﺎدر اﻟ‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
‫ﺣﻘﻮق اﻟﻄ‬ ‫‪9‬‬
‫‪Machine Translated by Google‬‬

‫ﺗﻜﻨﻮﻟﻮﺟﻴﺎ اﻟﻤﻌﻠﻮﻣﺎ ت‬
‫ﺷﺮﻛﺎ ت اﻟﺨﺪﻣﺎ ت‬

‫ﺘﺠﺎ ت ﻣﺨﺼﺼ ﺔ‬
‫ﻣ ﺴﺎﻋﺪة اﻟﺸﺮﻛﺎ ت ﻋﲆﺗﻄﻮﻳﺮ ﻣﻨ‬
‫ﺘﺨﺪام اﻟﺪاﺧﻠ ﻲ‬
‫أﻧﻈﻤ ﺔ اﻟﻤﻌﻠﻮﻣﺎ ت ﻟﻼﺳ‬

‫ﺒﻴﻘﺎ ت ﻟﻠﻌﻤﻼء‬
‫ﺘﻄ‬‫ﺗﺸﻐﻴﻞ اﻟ‬
‫ﺘﻀﺎﻓ ﺔ و‬
‫ﺗﻄﻮﻳﺮ واﺳ‬

‫ﺗﻘﺪﻳﻢ ﺧﺪﻣﺎ ت أﺧﺮى‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
‫ﺣﻘﻮق اﻟﻄ‬ ‫‪10‬‬
‫‪Machine Translated by Google‬‬

‫ﺒﺮﻣﺠﻴﺎ ت اﻟﻤﺠﻤﻌ ﺔ‬
‫ﺘﺠﻮ اﻟ‬
‫ﻣﻨ‬

‫ﺧﺪﻣ ﺔ اﻟﻌﺪﻳﺪ ﻣﻦ ﻗﻄﺎﻋﺎ ت اﻟ ﺴﻮق‬

‫ﺜﻞ‬
‫ﺘﺮاوح ﻣﻦ اﻟﺤﺰم واﺳﻌ ﺔ اﻟﻨﻄﺎق )ﻣ‬
‫ﺑﺮاﻣﺞﺗ‬‫ﺗﻮﻓﻴﺮ‬
‫ﺜﻞ إدارة اﻟﺮﻋﺎﻳ ﺔ‬
‫ﺘﺨﺼﺼ ﺔ )ﻣ‬ ‫ﺘﺮ اﻟﻌﺎم( إﱃ اﻟﺤﺰم اﻟﻤ‬
‫اﻟﺪﻓ‬
‫ﺒ ًﻘﺎ‬
‫اﻟﻨﻬﺎرﻳ ﺔ( ﺑﺮاﻣﺞ ﺟﺎ ﻫﺰة ﻣﻌﺪة ﻣ ﺴ‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
‫ﺣﻘﻮق اﻟﻄ‬ ‫‪11‬‬
‫‪Machine Translated by Google‬‬

‫ﺑﻊ(‬
‫ﺗﺎ‬
‫ﺒﺮﻣﺠﻴﺎ ت اﻟﻤﺠﻤﻌ ﺔ )‬
‫ﺘﺠﻮ اﻟ‬
‫ﻣﻨ‬

‫ﺗﺮ‬
‫ﺒﻴﻮ‬
‫ﺗﺮ‪ ،‬ﻣﻦ أﺟﻬﺰة اﻟﻜﻤ‬
‫ﺒﻴﻮ‬
‫ﺒﺮاﻣﺞ ﻋﲆ ﺟﻤﻴﻊ أﺣﺠﺎم أﺟﻬﺰة اﻟﻜﻤ‬
‫ﺘﻢﺗﺸﻐﻴﻞ اﻟ‬
‫ﻳ‬
‫ﺒﻴﺮة‪.‬‬
‫ﺗﺮ اﻟﻜ‬
‫ﺒﻴﻮ‬
‫اﻟﺼﻐﻴﺮة إﱃ أﺟﻬﺰة اﻟﻜﻤ‬

‫ﺘﺎﺟﺮ‪،‬‬
‫ﺘﻮﻓﺮة ﻓ ﻲ اﻟﻤ‬
‫ﺒﺮاﻣﺞ اﻟﺠﺎ ﻫﺰة ﻣ‬
‫اﻟ‬
‫ﺘﺨﺼﻴﺺ(‪.‬‬
‫ﺑﻞ ﻟﻠ‬
‫ﺘﺨﺪام )أي ﻏﻴﺮ ﻗﺎ‬
‫ﺑﺮﻧﺎﻣﺞ ﺟﺎ ﻫﺰ ﻟﻼﺳ‬

‫ﺘﻴﺎﺟﺎ ت اﻟﻤﺆﺳ ﺴﺎ ت‪.‬‬

‫ﺒﺮاﻣﺞ اﻟﺠﺎ ﻫﺰة‪ ،‬ﻓ ﻲ أﻓﻀﻞ اﻷﺣﻮال‪70% ،‬ﻣﻦ اﺣ‬
‫ﺒ ﻲ اﻟ‬
‫ﺗﻠ‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
‫ﺣﻘﻮق اﻟﻄ‬ ‫‪12‬‬
‫‪Machine Translated by Google‬‬

‫ﺒﺮاﻣﺞ اﻟﺠﺎ ﻫﺰة‬

‫اﻟ‬

‫اﻟﺸﻜﻞ ‪2-2‬ﻣﺸﺮوع ﻣﺎﻳﻜﺮوﺳﻮﻓ ﺖ )اﻟﻤﺼﺪر‪ :‬ﺷﺮﻛ ﺔ ﻣﺎﻳﻜﺮوﺳﻮﻓ ﺖ(‪.‬‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
‫ﺣﻘﻮق اﻟﻄ‬ ‫‪13‬‬
‫‪Machine Translated by Google‬‬

‫ﺑﺮﻣﺠﻴﺎ ت ﺣﻠﻮل اﻟﻤﺆﺳ ﺴﺎ ت‬

‫ﺘﻘﻠﻴﺪﻳ ﺔ اﻟﻔﺮدﻳ ﺔ ﻓ ﻲ وﺣﺪا ت‬
‫ﺗﻌﻤﻞ أﻧﻈﻤ ﺔﺗﺨﻄﻴﻂ ﻣﻮارد اﻟﻤﺆﺳ ﺴ ﺔ )‪(ERP‬ﻋﲆ دﻣﺞ وﻇﺎﺋﻒ اﻷﻋﻤﺎل اﻟ‬

‫ﺘﺠﺎوز اﻟﺤﺪود اﻟﻮﻇﻴﻔﻴ ﺔ‪.‬‬

‫ﺘﻴﺢ ﻣﻌﺎﻣﻠ ﺔ واﺣﺪةﺳﻠ ﺴ ﺔﺗ‬
‫ﻣﻤﺎﻳ‬

‫ﻫ ﻲ اﻟﺸﺮﻛ ﺔ اﻟﺮاﺋﺪة ﻓ ﻲ ﻣﺠﺎل أﻧﻈﻤ ﺔﺗﺨﻄﻴﻂ ﻣﻮارد اﻟﻤﺆﺳ ﺴﺎ ت ‪(ERP).‬‬ ‫‪SAP AG‬‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
‫ﺣﻘﻮق اﻟﻄ‬ ‫‪14‬‬
‫‪Machine Translated by Google‬‬

‫ﺑﻊ(‬
‫ﺗﺎ‬
‫ﺑﺮﻣﺠﻴﺎ ت ﺣﻠﻮل اﻟﻤﺆﺳ ﺴﺎ ت )‬

‫ﺘﻮﺳﻄ ﺔ اﻟﺤﺠﻢ‪.‬‬
‫ﺘﺞ ﻣﺼﻤﻢ ﻟﻠﺸﺮﻛﺎ ت ﻣ‬
‫ﺑﺮﻧﺎﻣﺞ ‪Business ByDesign‬ﻣﻦ ﺷﺮﻛ ﺔ ‪SAP،‬و ﻫﻮ ﻣﻨ‬
‫اﻟﺸﻜﻞ ‪2-3‬‬
‫)اﻟﻤﺼﺪر‪www.sap.com/usa/solutions/Sme/ Businessbydesign/Flash/bsm/A1S.html. :‬‬
‫©ﺟﻤﻴﻊ اﻟﺤﻘﻮق ﻣﺤﻔﻮﻇ ﺔ ﻟﺸﺮﻛ ﺔ ‪SAP AG.‬‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
‫ﺣﻘﻮق اﻟﻄ‬ ‫‪15‬‬
‫‪Machine Translated by Google‬‬

‫ﺑﻴ ﺔ‬
‫ﺒ ﺔ اﻟ ﺴﺤﺎ‬
‫اﻟﺤﻮﺳ‬

‫ﺒﺔ‬
‫ﺗﻮﻓﻴﺮ اﻟﺤﻮﺳ‬
‫ﺘﻌﻴﻦ ﻋﲆ اﻟﻌﻤﻼء‬
‫ﺘﺎﻟ ﻲ ﻻﻳ‬
‫ﺑﺎﻟ‬
‫ﺘﺮﻧ ﺖ‪ ،‬و‬
‫ﺒﺮ اﻹﻧ‬
‫ﺒﻴﻘﺎ ت‪ ،‬ﻋ‬
‫ﺘﻄ‬‫ﺑﻤﺎ ﻓ ﻲ ذﻟﻚ اﻟ‬‫اﻟﻤﻮارد‪،‬‬

‫ﺘﺸﻐﻴﻞ وﺻﻴﺎﻧ ﺔ اﻟﻤﻮارد‬

‫ﺑﻴ ﺔ اﻟﻼزﻣ ﺔ ﻟ‬
‫ﺒﻨﻴ ﺔ اﻷﺳﺎﺳﻴ ﺔ اﻟﺤﺎﺳﻮ‬
‫ﺜﻤﺎر ﻓ ﻲ اﻟ‬
‫ﺘ‬‫اﻻﺳ‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
‫ﺣﻘﻮق اﻟﻄ‬ ‫‪16‬‬
‫‪Machine Translated by Google‬‬

‫ﺑﻊ(‬
‫ﺗﺎ‬
‫ﺑﻴ ﺔ )‬
‫ﺒ ﺔ اﻟ ﺴﺤﺎ‬
‫اﻟﺤﻮﺳ‬

‫ﺘﺨﺪﻣﻮن ﻣﺎﻳﺮﻳﺪوﻧﻪ ﻋﲆ‬

‫ﺜﻠ ﺔ‪ Google Drive – :‬ﻳﺨﺰن اﻟﻤ ﺴ‬
‫أﻣ‬

‫اﻟﺨﻮادم‬

‫ﺒﺮ‬
‫– ‪Salesforce.com‬ﺑﺮﻧﺎﻣﺞ إدارة ﻋﻼﻗﺎ ت اﻟﻌﻤﻼء )‪(CRM‬ﻋ‬
‫ﺘﺮﻧ ﺖ‬
‫اﻹﻧ‬
‫‪ Microsoft Azure‬ةصنم‬
‫ﺑﻴ ﺔ ﻟـ ‪Amazon.com‬‬
‫ﺘﻴ ﺔ واﻟﺨﺪﻣﺎ ت اﻟ ﺴﺤﺎ‬
‫ﺘﺤ‬‫ةين بلا اﻟ‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
‫ﺣﻘﻮق اﻟﻄ‬ ‫‪17‬‬
‫‪Machine Translated by Google‬‬

‫ﺑﻊ(‬
‫ﺗﺎ‬
‫ﺑﻴ ﺔ )‬
‫ﺒ ﺔ اﻟ ﺴﺤﺎ‬
‫اﻟﺤﻮﺳ‬
‫ﺒﻴﺮ‬
‫ﺘﻮﻗﻊ ﺣﺪو ث ﻧﻤﻮ ﻛ‬
‫ﻣﻦ اﻟﻤ‬
‫اﻟﻔﻮاﺋﺪ‪:‬‬
‫يفظومﺗﻜﻨﻮﻟﻮﺟﻴﺎ اﻟﻤﻌﻠﻮﻣﺎ ت اﻟﺪاﺧﻠﻴﻴﻦ ﻣﺠﺎﻧًﺎ‬

‫ﺘﻄﻮﻳﺮ اﻟﺪاﺧﻠ ﻲ‬
‫ﺑﺸﻜﻞ أﺳﺮع ﻣﻦ ﺧﻼل اﻟ‬‫ﺒﻴﻖ‬
‫ﺘﻄ‬‫لوصولا إﱃ اﻟ‬

‫ﺘﻄﻮﻳﺮ اﻟﺪاﺧﻠ ﻲ‬
‫ةفلك ت أﻗﻞ ﻣﻦ اﻟ‬

‫اﻟﻤﺨﺎوف‬
‫نمألا‬

‫ةيقو ثوملا‬

‫ﺘﻨﻈﻴﻢ‬
‫لا ث تمالا ﻟﻠ‬
‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
‫ﺣﻘﻮق اﻟﻄ‬ ‫‪18‬‬
‫‪Machine Translated by Google‬‬

‫ﺘﻮﺣ ﺔ اﻟﻤﺼﺪر‬
‫ﺑﺮﻣﺠﻴﺎ ت ﻣﻔ‬
‫ﺑﻤﺎ ﻓ ﻲ ذﻟﻚ اﻟﻜﻮد اﻟﻤﺼﺪر‬‫ﺘﺎح ﻣﺠﺎﻧًﺎ‬
‫ﻣ‬
‫ﺘﻤﻴﻦ‬
‫ﺘﻤﻊ ﻣﻦ اﻟﻤﻬ‬
‫ﺒﻞ ﻣﺠ‬
‫ﺗﻢﺗﻄﻮﻳﺮه ﻣﻦ ﻗ‬
‫اﻟﻨﺎس‬
‫ﺘﺠﺎري‬
‫ﺒﺮﻧﺎﻣﺞ اﻟ‬
‫ﺘ ﻲﻳﺆدﻳﻬﺎ اﻟ‬
‫ﻳﺆدي ﻧﻔ ﺲ اﻟﻮﻇﺎﺋﻒ اﻟ‬

‫ﺜﻠ ﺔ‪Linux، mySQL، Firefox :‬‬

‫أﻣ‬
‫ﺜﺮﺗﻤﻴ ًﺰا ﻣﻦ اﻟ‬
‫ﺒﺮﻧﺎﻣﺞ‬ ‫ﻛﻴﻒﺗﺠﻨ ﻲ اﻟﻤﺎل؟ ريفو ت اﻟﺼﻴﺎﻧ ﺔ‪/‬اﻟﺨﺪﻣﺎ ت عي ب ﻧ ﺴﺨ ﺔ أﻛ‬

‫اﻟﻤﺠﺎﻧ ﻲ‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
‫ﺣﻘﻮق اﻟﻄ‬ ‫‪19‬‬
‫‪Machine Translated by Google‬‬

‫ﺘﻄﻮﻳﺮ اﻟﺪاﺧﻠ ﻲ‬
‫اﻟ‬

‫ﺘﺎرة ﻣﻮﺟﻮدة داﺧﻞ‬

‫ﺒﺮة اﻟﻜﺎﻓﻴ ﺔ ﻓ ﻲﺗﻄﻮﻳﺮ اﻟﻨﻈﺎم ﻣﻊ اﻟﻤﻨﺼ ﺔ اﻟﻤﺨ‬
‫إذا ﻛﺎﻧ ﺖ اﻟﺨ‬
‫ﺑﻌﺾ أو ﻛﻞ اﻟﻨﻈﺎم‪.‬‬‫اﻟﻤﺆﺳ ﺴ ﺔ‪ ،‬ﻓﻴﻤﻜﻦ ﻟﻤﻮﻇﻔ ﻲ اﻟﻤﻨﻈﻤ ﺔﺗﻄﻮﻳﺮ‬

‫ﺑﻌﺾ اﻟﻤﻜﻮﻧﺎ ت اﻟﺪاﺧﻠﻴ ﺔ‬

‫ﺘﺮاة و‬
‫ﺑﻌﺾ اﻟﻤﻜﻮﻧﺎ ت اﻟﻤﺸ‬‫ﺘﻀﻤﻦ‬
‫ﺘ ﻲﺗ‬
‫اﻟﺤﻠﻮل اﻟﻬﺠﻴﻨ ﺔ اﻟ‬
‫ﻫ ﻲ أﻣﺮ ﺷﺎﺋﻊ‪.‬‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
‫ﺣﻘﻮق اﻟﻄ‬ ‫‪20‬‬
‫‪Machine Translated by Google‬‬

‫ﺒﺮﻣﺠﻴﺎ ت‬
‫ﻣﺼﺎدر ﻣﻜﻮﻧﺎ ت اﻟ‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
‫ﺣﻘﻮق اﻟﻄ‬ ‫‪21‬‬
‫‪Machine Translated by Google‬‬

‫ﺒﺮاﻣﺞ اﻟﺠﺎ ﻫﺰة‬

‫ﺘﻴﺎر اﻟ‬
‫اﺧ‬

‫ﺘﻜﻠﻔ ﺔ ﺷﺮاء‬
‫ﺑ‬‫ﺘﻜﻠﻔ ﺔ‪ :‬ﻣﻘﺎرﻧ ﺔﺗﻜﻠﻔ ﺔﺗﻄﻮﻳﺮ ﻧﻔ ﺲ اﻟﻨﻈﺎم داﺧﻠ ًﻴﺎ‬
‫اﻟ‬
‫ﺒﺮاﻣﺞ‬
‫أوﺗﺮﺧﻴﺺ ﺣﺰﻣ ﺔ اﻟ‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
‫ﺣﻘﻮق اﻟﻄ‬ ‫‪22‬‬
‫‪Machine Translated by Google‬‬

‫ﺑﻊ(‬
‫ﺗﺎ‬
‫ﺒﺮاﻣﺞ اﻟﺠﺎ ﻫﺰة )‬
‫ﺘﻴﺎر اﻟ‬
‫اﺧ‬

‫ﺒﺮﻧﺎﻣﺞﺗﻨﻔﻴﺬ ﻫﺎ وﻣﻴﺰا ت اﻟﻨﻈﺎم‬

‫ﺘ ﻲﻳﻤﻜﻦ ﻟﻠ‬
‫اﻟﻮﻇﺎﺋﻒ‪ :‬اﻟﻤﻬﺎم اﻟ‬
‫ﺑﺔ‬
‫اﻹﻟﺰاﻣﻴ ﺔ واﻷﺳﺎﺳﻴ ﺔ واﻟﻤﺮﻏﻮ‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
‫ﺣﻘﻮق اﻟﻄ‬ ‫‪23‬‬
‫‪Machine Translated by Google‬‬

‫ﺑﻊ(‬
‫ﺗﺎ‬
‫ﺒﺮاﻣﺞ اﻟﺠﺎ ﻫﺰة )‬
‫ﺘﻴﺎر اﻟ‬
‫اﺧ‬

‫ﺒﺎﺋﻊ ﻗﺎد ًرا ﻋﲆﺗﻘﺪﻳﻢ اﻟﺪﻋﻢ‪ ،‬وﻣﺎ‬

‫ﺒﺎﺋﻊ‪ :‬ﻣﺎ إذا ﻛﺎن اﻟ‬
‫دﻋﻢ اﻟ‬
‫ﺑﺄيﺗﻜﻠﻔ ﺔ‬
‫ﻣﻘﺪار اﻟﺪﻋﻢ اﻟﺬيﻳﻤﻜﻨﻪﺗﻘﺪﻳﻤﻪ و‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
‫ﺣﻘﻮق اﻟﻄ‬ ‫‪24‬‬
‫‪Machine Translated by Google‬‬

‫ﺑﻊ(‬
‫ﺗﺎ‬
‫ﺒﺮاﻣﺞ اﻟﺠﺎ ﻫﺰة )‬
‫ﺘﻴﺎر اﻟ‬
‫اﺧ‬

‫ﺗﺤﺪﻳ ﺚ‬
‫ﺘﻤﺮار ﻓ ﻲﺗﻜﻴﻴﻒ‪/‬‬
‫ﺒﺎﺋﻊ اﻻﺳ‬
‫ﺘﻄﻴﻊ اﻟ‬
‫ﺘﻤﺮار‪ :‬ﻫﻞﻳ ﺴ‬
‫ﺒﺎﺋﻊ ﻟﻼﺳ‬
‫ﺑﻠﻴ ﺔ اﻟ‬
‫ﻗﺎ‬

‫ﺒﺮاﻣﺞ واﻷﺟﻬﺰة؟‬
‫ﺘﻐﻴﺮا ت ﻓ ﻲ أﻧﻈﻤ ﺔ اﻟ‬
‫ﺘﻼءم ﻣﻊ اﻟ‬
‫ﺘ‬‫ﺒﺮاﻣﺞ ﻟ‬
‫اﻟ‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
‫ﺣﻘﻮق اﻟﻄ‬ ‫‪25‬‬
‫‪Machine Translated by Google‬‬

‫ﺑﻊ(‬
‫ﺗﺎ‬
‫ﺒﺮاﻣﺞ اﻟﺠﺎ ﻫﺰة )‬
‫ﺘﻴﺎر اﻟ‬
‫اﺧ‬

‫ﺒﺮﻧﺎﻣﺞ‬
‫اﻟﻤﺮوﻧ ﺔ‪:‬ﺳﻬﻮﻟ ﺔﺗﺨﺼﻴﺺ اﻟ‬

‫ﺛﺔ‬
‫ﺛﺎﺋﻖ اﻟﻔﻨﻴ ﺔ اﻟﻤﻔﻬﻮﻣ ﺔ واﻟﻤﺤﺪ‬
‫ﺘﺨﺪم واﻟﻮ‬
‫ﺛﺎﺋﻖ‪ :‬دﻟﻴﻞ اﻟﻤ ﺴ‬
‫اﻟﻮ‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
‫ﺣﻘﻮق اﻟﻄ‬ ‫‪26‬‬
‫‪Machine Translated by Google‬‬

‫ﺑﻊ(‬
‫ﺗﺎ‬
‫ﺒﺮاﻣﺞ اﻟﺠﺎ ﻫﺰة )‬
‫ﺘﻴﺎر اﻟ‬
‫اﺧ‬

‫ﺒﺎ ت‬
‫ﺒﺮاﻣﺞ ﻟﻠﺮد ﻋﲆ ﻃﻠ‬
‫ﺘﻐﺮﻗﻬﺎ ﺣﺰﻣ ﺔ اﻟ‬
‫ﺘ ﻲﺗ ﺴ‬
‫ﺑ ﺔ‪ :‬اﻟﻤﺪة اﻟ‬
‫ﺘﺠﺎ‬
‫وﻗ ﺖ اﻻﺳ‬
‫ﺘﺨﺪم ﻓ ﻲ ﺟﻠ ﺴ ﺔﺗﻔﺎﻋﻠﻴ ﺔ‬
‫اﻟﻤ ﺴ‬

‫ﺗﺸﻐﻴﻠﻪ‬
‫ﺒﺮﻧﺎﻣﺞ و‬
‫ﺑ ﺔﺗﺤﻤﻴﻞ اﻟ‬
‫ﺒﻴ ﺖ‪ :‬ﻣﻘﻴﺎس ﻟﻤﺪى ﺻﻌﻮ‬
‫ﺜ‬‫ﺘ‬‫ﺳﻬﻮﻟ ﺔ اﻟ‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
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‫ﺘﺮاة‬
‫ﺒﺮاﻣﺞ اﻟﻤﺸ‬
‫ﺘﺤﻘﻖ ﻣﻦ ﺻﺤ ﺔ اﻟ‬
‫اﻟ‬
‫ﻣﻌﻠﻮﻣ ﺔ‬

‫ﺘﻨﻮﻋ ﺔ ﻣﻦ ﻣﺼﺎدر اﻟﻤﻌﻠﻮﻣﺎ ت‪:‬‬

‫ﺘﺨﺪم ﻣﺠﻤﻮﻋ ﺔ ﻣ‬
‫اﺳ‬
‫ﺒﺎﺋﻊ‬
‫عمج اﻟﻤﻌﻠﻮﻣﺎ ت ﻣﻦ اﻟ‬

‫ﺒﺮﻣﺠﻴﺎ ت‬
‫قئا ثو اﻟ‬

‫ﺘ ﺴﻮﻳﻖ اﻟﻔﻨ ﻲ‬
‫تاي بدأ اﻟ‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
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‫ﻃﻠ ﺐﺗﻘﺪﻳﻢ اﻟﻌﺮوض‬

‫ﻃﻠ ﺐﺗﻘﺪﻳﻢ اﻟﻌﺮوض )‪ (RFP‬ﻫﻮ‬

‫ﺑﺮاﻣﺞ‬
‫ﺘﺮاح أﺟﻬﺰة و‬
‫ﺒﺎﺋﻌﻴﻦ ﻟﻄﻠ ﺐ ﻣﻨﻬﻢ اﻗ‬
‫ﺘﻢﺗﻘﺪﻳﻤﻬﺎ ﻟﻠ‬
‫ﺛﻴﻘ ﺔﻳ‬
‫و‬
‫ﺒﺎ ت اﻟﻨﻈﺎم اﻟﺠﺪﻳﺪ‪.‬‬
‫ﺘﻄﻠ‬
‫ﺒ ﻲﻣ‬
‫ﻧﻈﺎمﺗﻠ‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
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‫ﻃﻠ ﺐﺗﻘﺪﻳﻢ اﻟﻌﺮوض‬

‫ﺑﻊ(‬
‫ﺗﺎ‬‫)‬
‫ُﻄﻠﻖ ﻋﻠﻴﻪ أﺣﻴﺎﻧًﺎ اﺳﻢ ﻃﻠ ﺐ‬
‫ﻳ‬
‫ﻋﺮض اﻷﺳﻌﺎر )‪(RFQ‬‬

‫ﺑﻨﺎ ًء ﻋﲆ‪:‬‬‫ﺘﻴﺎر أﻓﻀﻞ اﻟﻤﺮﺷﺤﻴﻦ‬

‫ﺑﺎﺧ‬‫ﻳﻘﻮم اﻟﻤﺤﻠﻞ‬

‫ﺒﺎﺋﻌﻴﻦ‬
‫ﻋﺮوض اﻟ‬

‫ﺘﻨﻮﻋ ﺔ ﻣﻦ ﻣﺼﺎدر اﻟﻤﻌﻠﻮﻣﺎ ت‬

‫ﻣﺠﻤﻮﻋ ﺔ ﻣ‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
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‫ﺒﺎ تﺗﻘﺪﻳﻢ اﻟﻌﺮوض‬

‫ﻣﺼﺎدر اﻟﻤﻌﻠﻮﻣﺎ ت ﻟﻄﻠ‬

‫ﺒﺎﺋﻊ‬
‫ﺘﺮاح اﻟ‬
‫اﻗ‬
‫ﺒﺎرا ت‬
‫ﺘ‬‫ﺒﺮﻧﺎﻣﺞ ﻣﻦ ﺧﻼلﺳﻠ ﺴﻠ ﺔ ﻣﻦ اﻻﺧ‬
‫ﺗﺸﻐﻴﻞ اﻟ‬
‫ﺒﺎﺋﻊ‬
‫ﺘﺨﺪﻣﻴﻦ اﻵﺧﺮﻳﻦ ﻟﻠ‬
‫ردود اﻟﻔﻌﻞ ﻣﻦ اﻟﻤ ﺴ‬
‫ﺘﺞ‬
‫ﻣﻨ‬
‫ﺘﻘﻠ ﺔ‬
‫ﺒﺮﻣﺠﻴﺎ ت اﻟﻤ ﺴ‬
‫ﺒﺎر اﻟ‬
‫ﺘ‬‫ﺧﺪﻣﺎ ت اﺧ‬
‫ﺘﺠﺎرﻳ ﺔ‬
‫ﺒﻮﻋﺎ ت اﻟ‬
‫ﻣﻘﺎﻻ ت ﻓ ﻲ اﻟﻤﻄ‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
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‫ﺘﺨﺪام‬
‫إﻋﺎدة اﻻﺳ‬

‫ﺒ ًﻘﺎ‪ ،‬وﺧﺎﺻ ﺔ اﻟﻜﺎﺋﻨﺎ ت‬

‫ﺑﺔ ﻣﺴ‬
‫ﺘﻮ‬‫ﺒﺮاﻣﺞ اﻟﻤﻜ‬
‫ﺘﺨﺪام ﻣﻮارد اﻟ‬
‫اﺳ‬
‫ﺒﻴﻘﺎ ت اﻟﺠﺪﻳﺪة‬
‫ﺘﻄ‬‫واﻟﻤﻜﻮﻧﺎ ت‪ ،‬ﻓ ﻲ اﻟ‬

‫ﺘﻴﻦ ‪:‬‬
‫ﺘﻠﻔ‬
‫ﺘﻴﻦ ﻣﺨ‬
‫ﺘﻴﻦﺗﻄﻮﻳﺮﻳ‬
‫ﺑﺸﻜﻞ ﺷﺎﺋﻊ ﻋﲆﺗﻘﻨﻴ‬‫ﺒﻴﻘﻪ‬
‫ﺘﻢﺗﻄ‬
‫ﻳ‬

‫ريوط تلا اﻟﻤﻮﺟﻪ ﻧﺤﻮ اﻟﻜﺎﺋﻨﺎ ت‬

‫ريوط تلا اﻟﻘﺎﺋﻢ ﻋﲆ اﻟﻤﻜﻮﻧﺎ ت‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
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‫ﺑﻊ(‬
‫ﺗﺎ‬
‫ﺘﺨﺪام )‬
‫إﻋﺎدة اﻻﺳ‬

‫ﺘﻄﻮﻳﺮ اﻟﻤﻮﺟﻪ ﻧﺤﻮ اﻟﻜﺎﺋﻨﺎ ت‬

‫اﻟ‬
‫ﺜﺎل‬
‫ﺒﻴﻞ اﻟﻤ‬
‫ﺘﺮﻛ ﺔ )ﻋﲆﺳ‬
‫ﺘﻨﻈﻴﻤﻴ ﺔ اﻟﻤﺸ‬
‫ﺑﻴﺎﻧﺎ ت وﺳﻠﻮﻛﻴﺎ ت اﻟﻜﻴﺎﻧﺎ ت اﻟ‬‫يو تح ت ﻓﺌ ﺔ اﻟﻜﺎﺋﻦ ﻋﲆ‬

‫اﻟﻤﻮﻇﻔﻴﻦ(‬

‫ﺘﻄﻮﻳﺮ اﻟﻘﺎﺋﻢ ﻋﲆ اﻟﻤﻜﻮﻧﺎ ت‬

‫اﻟ‬
‫ﺘﻌﺎﻣﻞ ﻣﻊ‬
‫ﺘ ﻲﺗ‬
‫ﺒﺮاﻣﺞ اﻟ‬
‫ﺜﻞ ﻗﻄﻊ اﻟ‬
‫ﺒﻴﺮة ﻣ‬
‫ﺜﻞ اﻟﻜﺎﺋﻨﺎ ت أو ﻛ‬
‫نكمي أنﺗﻜﻮن اﻟﻤﻜﻮﻧﺎ ت ﺻﻐﻴﺮة ﻣ‬

‫وﻇﺎﺋﻒ اﻟﻌﻤﻞ اﻟﻔﺮدﻳ ﺔ‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
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‫ﺑﻊ(‬
‫ﺗﺎ‬
‫ﺘﺨﺪام )‬
‫إﻋﺎدة اﻻﺳ‬

‫ﺘﺨﺪام‬
‫ﺘﻄﻮﻳﺮ اﻟﻤﻮﺟﻪ ﻟﻠﻜﺎﺋﻨﺎ ت ﻫﻮ اﺳ‬
‫ﺘﺨﺪام اﻟ‬
‫ةداعإ اﺳ‬
‫ﺜﺎل‬
‫ﺒﻴﻞ اﻟﻤ‬
‫ﺒﻴﻖ )ﻋﲆﺳ‬
‫ﺜﺮ ﻣﻦﺗﻄ‬
‫ﻓﺌﺎ ت اﻟﻜﺎﺋﻨﺎ ت ﻓ ﻲ أﻛ‬

‫ﻣﻮﻇﻒ(‪.‬‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
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‫ﺑﻊ(‬
‫ﺗﺎ‬
‫ﺘﺨﺪام )‬
‫إﻋﺎدة اﻻﺳ‬

‫ﺘﻄﻮﻳﺮ اﻟﻘﺎﺋﻢ ﻋﲆ اﻟﻤﻜﻮﻧﺎ ت‬ ‫ﺘﺨﺪام اﻟ‬

‫إﻋﺎدة اﺳ‬
‫ﺒﻴﻖ ﻣﻦ اﻟﻌﺪﻳﺪ ﻣﻦ اﻟﻤﻜﻮﻧﺎ ت‬ ‫ﻫﻮﺗﺠﻤﻴﻊﺗﻄ‬
‫ﺘﻌﻘﻴﺪ‬ ‫ﺘﻠﻔ ﺔ ﻣﻦ اﻟ‬
‫ﺘﻮﻳﺎ ت ﻣﺨ‬ ‫ﺘﻠﻔ ﺔ ﻋﲆ ﻣ ﺴ‬‫اﻟﻤﺨ‬
‫ﺜﺎل‬ ‫ﺒﻴﻞ اﻟﻤ‬ ‫واﻟﺤﺠﻢ )ﻋﲆﺳ‬

‫ﺗﺤﻮﻳﻞ اﻟﻌﻤﻠ ﺔ(‪.‬‬

‫)‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
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‫ﺘﺨﺪام‬
‫ﺗﻜﺎﻟﻴﻒ وﻓﻮاﺋﺪ إﻋﺎدة اﻻﺳ‬

‫اﻟﺸﻜﻞ ‪2-5‬‬
‫ﺘﺨﺪام‬
‫ﺑﻠ ﺔ ﻹﻋﺎدة اﻻﺳ‬
‫ﺘﺤﻘﻴﻖ اﻟﻤﻜﻮﻧﺎ ت اﻟﻘﺎ‬
‫ﺜﻤﺎرا ت اﻟﻼزﻣ ﺔ ﻟ‬
‫ﺘ‬‫اﻻﺳ‬
‫ﺒﻌ ﺔ اﻷوﱃ‪،‬‬
‫ﺒﺮﻣﺠﻴﺎ ت‪ :‬إﻃﺎر ﻋﻤﻞ ﻣﻮﺣﺪ‪ ،‬اﻟﻄ‬
‫)اﻟﻤﺼﺪر‪ :‬روﻳ ﺲ‪ ،‬ووﻛﺮ‪ ،‬إدارة ﻣﺸﺮوﻋﺎ ت اﻟ‬
‫ﺑﺈذن ﻣﻦ ‪Pearson Education, Inc.‬‬‫ﺘﺮوﻧ ًﻴﺎ‬
‫ﺘﺎﺟﻬﺎ إﻟﻜ‬
‫ﺒﻌﻬﺎ وإﻋﺎدة إﻧ‬
‫‪©1998.‬أﻋﻴﺪ ﻃ‬
‫ﺑﺮﺳﺎدل رﻳﻔﺮ‪ ،‬ﻧﻴﻮ ﺟﻴﺮﺳ ﻲ‪(.‬‬
‫)أ‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
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‫ﺘﺨﺪام‬
‫ﻃﺮق إﻋﺎدة اﻻﺳ‬

‫ﺘﺨﺪام أوﺗﻄﻮﻳﺮ ﻫﺎ‬

‫ﺑﻠ ﺔ ﻹﻋﺎدة اﻻﺳ‬
‫ﺜﻮر ﻋﲆ أﺻﻮل ﻗﺎ‬
‫ﺑﺤﺮﻳ ﺔ اﻟﻌ‬‫ﺘﻊ اﻷﻓﺮاد‬
‫ﺘﻤ‬‫ﻣﺨﺼﺺ‪:‬ﻳ‬

‫ﺑﺄﻧﻔ ﺴﻬﻢ‬

‫ﺘﺨﺪام‬
‫ﺘﻢﺗﺸﺠﻴﻊ اﻟﻤﻄﻮرﻳﻦ ﻋﲆ ﻣﻤﺎرﺳ ﺔ إﻋﺎدة اﻻﺳ‬
‫ﺗ ﺴﻬﻴﻞ‪:‬ﻳ‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
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‫ﺑﻊ(‬
‫ﺗﺎ‬
‫ﺘﺨﺪام )‬
‫ﻃﺮق إﻋﺎدة اﻻﺳ‬

‫ﺒﻨﻴﻬﺎ أﻣﺮ‬
‫ﺗ‬‫ﺘﻬﺎ و‬
‫ﺘﺨﺪام وﻣﺸﺎرﻛ‬
‫ﺑﻠ ﺔ ﻹﻋﺎدة اﻻﺳ‬
‫ُﻣﺪار‪:‬ﺗﻄﻮﻳﺮ اﻷﺻﻮل اﻟﻘﺎ‬
‫إﻟﺰاﻣ ﻲ‬

‫ﺘﻢﺗﺼﻤﻴﻤﻬﺎ‬
‫ﺘﺨﺪام ﺣﻴ ﺚﻳ‬
‫ﺑ ﺔ ﻹﻋﺎدة اﻻﺳ‬
‫ﻣﺼﻤﻢ‪ :‬اﻷﺻﻮل اﻟﻤﻄﻠﻮ‬
‫ﺒﻴﻘﺎ ت ﻣﺤﺪدة‬
‫ﺘﻄ‬‫ﻟ‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
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‫ﺑﻊ(‬
‫ﺗﺎ‬
‫ﺘﺨﺪام )‬
‫ﻃﺮق إﻋﺎدة اﻻﺳ‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
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‫ﻣﻠﺨﺺ‬
‫ﻓ ﻲ ﻫﺬا اﻟﻔﺼﻞﺗﻌﻠﻤ ﺖ ﻛﻴﻔﻴ ﺔ‪:‬‬
‫ﺑﻤﺼﺎدر ﺧﺎرﺟﻴ ﺔ‪.‬‬‫ﺘﻌﺎﻧ ﺔ‬
‫ﺷﺮح اﻻﺳ‬

‫ﺒﺮﻣﺠﻴﺎ ت‪.‬‬
‫ﺘﻠﻔ ﺔ ﻟﻠ‬
‫ﺘ ﺔ ﻣﺼﺎدر ﻣﺨ‬
‫وﺻﻒﺳ‬

‫ﺘﺠﺎ ت اﻟﺠﺎ ﻫﺰة‬

‫ﻣﻨﺎﻗﺸ ﺔ ﻛﻴﻔﻴ ﺔﺗﻘﻴﻴﻢ اﻟﻤﻨ‬
‫ﺑﺮﻣﺠ ﺔ‪.‬‬
‫ﺒﺮﻣﺠﻴﺎ ت‪.‬‬
‫ﺘﺨﺪام ودور ﻫﺎ ﻓ ﻲﺗﻄﻮﻳﺮ اﻟ‬
‫ﺷﺮح إﻋﺎدة اﻻﺳ‬

‫ﺜﺎﻧ ﻲ‬
‫اﻟﻔﺼﻞ اﻟ‬ ‫ﺑﺎﺳﻢ ‪Prentice Hall‬‬‫ﺒﻊ واﻟﻨﺸﺮ ‪© 2014‬ﻟﺸﺮﻛ ﺔ ‪Pearson Education, Inc.‬ﻟﻠﻨﺸﺮ‬
‫ﺣﻘﻮق اﻟﻄ‬ ‫‪40‬‬
‫‪Machine Translated by Google‬‬

‫ﺘﻌﻠﻴﻢ‪.‬‬
‫ﺑﻴﺮﺳﻮن ﻟﻠ‬‫ﺟﻤﻴﻊ اﻟﺤﻘﻮق ﻣﺤﻔﻮﻇ ﺔ ‪© 2014‬ﻟﺸﺮﻛ ﺔ‬
‫ﺘﻴ ﺲ ﻫﻮل‬
‫ﺑﺮﻧ‬‫ﺑﺎﺳﻢ‬‫اﻟﻨﺸﺮ‬