Dede Suherman
Address: jln kebon kelapa tunggal no: 2 Rt 007 / 09
Utan kayu sel Matraman Jakarta timur 13120
HP no : 081280066694
Email ;
[email protected]Applay : as FB Manager
Summary
Results-driven dedicated professional with 7 years of experience in the Hospitality Industry.
Proven track record of exceeding aggressive performance metrics within highly visible
hotels. Talented at delivering exceptional guest experiences through excellent communication
skills thorough preparation and an eye for the details that others overlook.
Highlights
Point of Sale (POS) system operation In-depth food and wine knowledge
Highly responsible and reliable High-volume dining
Works well under pressure Upbeat outgoing and positive
ServSafe Food Handlers card Food safety understanding
Trained in liquor wine and food service Team player
Experience
Food and Beverage Server
15/05/2008 - Current
Golden Boutique Hotel Melawai jkt
berform responsibilities in accordance with all Company standards policies and
procedures
Establish efficient productivity through assistance from department
Set tables in assigned area (or check to see that they have been set) correctly and
uniformly using: clean pressed linen (without rips stains or tears); clean unspotted
silverware; clean china with no chips or cracks; clean unspotted glassware
Deliver exceptional service by greeting and serving customers in a timely friendly
manner
Make a New Drinks
Make Cost Beverages
Food and Beverage Server
2004 – 2008
As a Banquet and Bar Coordinatir
The Ardjuna Boutique Hotel 7& SPA
Assisted guests with making menu choices in an informative and helpful fashion
Maintained knowledge of current menu items garnishes ingredients and preparation
methods
Make a new Driks and Cost
Appropriately suggested additional items to customers to increase restaurant sales
Promptly served all food courses and alcoholic beverages to guests
Answered questions about menu selections and made recommendations when
requested
Shooters & Cafe
2001 - 2004
Regularly checked on guests to ensure satisfaction with each food course and
beverages
Managed closing duties including restocking items and reconciliation of the cash
drawer
Skillfully anticipated and addressed guest service needs
Consistently adhered to quality expectations and standards
Accurately recorded orders and partnered with team members to serve food and
beverages that exceeded guest expectations
Effectively used items in stock to decrease waste and profit loss
Shangri-la Hotel Jkt
As a Bartender
1993 - 2001
Assisted guests with making menu choices in an informative and helpful fashion
Maintained knowledge of current menu items garnishes ingredients and preparation
methods
Make a new Driks and Cost
Appropriately suggested additional items to customers to increase restaurant sales
Promptly served all food courses and alcoholic beverages to guests
Answered questions about menu selections and made recommendations when
requested
Le Meridien Hotel Jkt
As a Bartender
1993 - 2001
Assisted guests with making menu choices in an informative and helpful fashion
Maintained knowledge of current menu items garnishes ingredients and preparation
methods
Make a new Driks and Cost
Appropriately suggested additional items to customers to increase restaurant sales
Promptly served all food courses and alcoholic beverages to guests
Answered questions about menu selections and made recommendations when
requested
